Overview of Event Registration options for use with Salesforce.com
Thomas TaylorDirector of IT, Greater Philadelphia Cultural AllianceSalesforce.com Philadelphia Nonprofit Users’ Group
January 18, 2012
Consider your Requirements
A. MemberB. Non-member
Single AdultDouble occupancy
With mealsNo meals
Single roomWith mealsNo meals
FamilyDouble room
With mealsNo meals
Camping With mealsNo meals
Consider the pricing model
• One time fee for the appor
• Recurring fee for the app
Per ticket fees• Paid to the app vendor
and• Paid to the payment processor
• What can be passed on to the ticket buyer?
Online Giving Tools that Support Event Registration
• Primary emphasis is social giving platform – events are available separately, though• Requires Nonprofit Starter Pack, with additional Managed Package, g-Connect• Syncs on-demand from within Givezooks administration area
• Events are part of online donation & payment processing package• Overall system gets mixed reviews, especially installed later in Salesforce.com
implementation life-cycle• Major release just issued – new events features
• Currently in beta – limited information available• From PICnet – leading vendor of Joomla-based web sites for nonprofits
Salesforce-native solutionsSee registrations & other details in real-time inside of Salesforce
Screenshot from Linvio Events – other solutions have similar options & functions
Salesforce-native solutionsBuild and store events inside of Salesforce
Screenshot from Linvio Events – other solutions have similar options & functions
Salesforce-native solutions
• Linvio Events – full event registration system within Salesforce• Works with their PaymentConnect product• $3250 / year with PaymentConnect – available on AppExchange
• Custom solution developed for Women’s Venture Fund: YouTube demo• Not on AppExchange – would require a $4-7k services contract
• Custom solution developed for Girls Inc.: YouTube demo• Not on AppExchange – would require a $5-7k services contract
Event Web Service Vendorswith Salesforce.com integrations
For larger, more complex events:
For smaller, less complex events:
• Integration is import-based, but fairly robust• Pricing is a little on the high side – pay ~$750 for the app, $100/event,
plus per-registration fees.• Weak (& expensive) for free events
And finally….
Eventbrite for Salesforce
• Ideal for single-day, general admission events• Pricing model is free for free events, percentage-based charge for paid
events, plus transaction processing fee• Offers a good balance between flexibility and complexity• NP pricing: 2.0% of ticket price + $0.99/ticket to Eventbrite, plus transaction
fees that vary by event processor.
• New, open source import tool being built by Groundwire with support from Eventbrite
• Replaces previous Eventbrite Connector – developer abandoned project• Currently in beta – release expected sometime this winter