ESTUDENT SERVICES KENT STATE UNIVERSITY
Jena James
Kent State University
WHAT ARE ESTUDENT SERVICES?
• Student supports in a virtual environment, such as:
• Financial aid supports
• Advising
• Tutoring services
• Tech supports
KENT STATE UNIVERSITY STUDENT SERVICES FOR ONLINE LEARNING
The services made available at KSU are easy to find the website is:
https://onlinedegrees.kent.edu/support/student-services/
WHAT ARE THE SERVICES AT KSU?
• Blackboard Learn
• Career Services
• Distance Education Complaint Resolution
• FLASHcard - which is the instructional ID card services
• FLASHcard application form for online learning students
• FlashLine Account
• Library Instruction
• Online Course Search
• Online Phone Directory .
• Proctored Testing
• State Authorization
• Student Accessibility Services (SAS)
• Student Grievance Contact Information for the Individual States
• Student Rights and Responsibilities
• Textbooks
• Tuition Information
• Veterans Services
AS EASY AS 1,2,3 OR CLICK, CLICK, CLICK
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TECHNOLOGY SUPPORTS
• Through technology services, you are able to:
• Apply to the university
• Enroll in online courses
• Pay your tuition
• View your student records such as grades, transcripts, account summaries and financial aid status (user name and password required)
• Order textbooks
• Participate in classes using Blackboard Learn
• Use online resources through the academic library
• As a student you are expected to meet the computer requirements for your computer access and be comfortable with these technologies.
• If you have technology-related questions, Kent State’s Helpdesk is here to help.
FACULTY SERVICES
FACULTY SERVICES
FACULTY SERVICES
ADVANTAGES
• Easy to find website
• Exhaustive list of resources with links
• 24/7 help desk
• Programs and degrees easily located
DISADVANTAGES
• Not all links listed are specific to online students
• The library resources are a bit tricky to navigate-–we hope for improvements in the nearby future
RESOURCES
• https://onlinedegrees.kent.edu/support/technology-services/
• https://onlinedegrees.kent.edu/support/student-services/
• https://edusasha.com/the-guide-to-everything-elearning/online-program-development-virtual-student-support/