ESTUDENT SERVICES KENT STATE UNIVERSITY

Jena James

Kent State University

WHAT ARE ESTUDENT SERVICES?

• Student supports in a virtual environment, such as:

• Financial aid supports

• Advising

• Tutoring services

• Tech supports

KENT STATE UNIVERSITY STUDENT SERVICES FOR ONLINE LEARNING

The services made available at KSU are easy to find the website is:

https://onlinedegrees.kent.edu/support/student-services/

WHAT ARE THE SERVICES AT KSU?

• Blackboard Learn

• Career Services

• Distance Education Complaint Resolution

• FLASHcard - which is the instructional ID card services

• FLASHcard application form for online learning students

• FlashLine Account

• Library Instruction

• Online Course Search

• Online Phone Directory .

• Proctored Testing

• State Authorization

• Student Accessibility Services (SAS)

• Student Grievance Contact Information for the Individual States

• Student Rights and Responsibilities

• Textbooks

• Tuition Information

• Veterans Services

AS EASY AS 1,2,3 OR CLICK, CLICK, CLICK

CLICK AGAIN

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TECHNOLOGY SUPPORTS

• Through technology services, you are able to:

• Apply to the university

• Enroll in online courses

• Pay your tuition

• View your student records such as grades, transcripts, account summaries and financial aid status (user name and password required)

• Order textbooks

• Participate in classes using Blackboard Learn

• Use online resources through the academic library

• As a student you are expected to meet the computer requirements for your computer access and be comfortable with these technologies.

• If you have technology-related questions, Kent State’s Helpdesk is here to help.

FACULTY SERVICES

FACULTY SERVICES

FACULTY SERVICES

ADVANTAGES

• Easy to find website

• Exhaustive list of resources with links

• 24/7 help desk

• Programs and degrees easily located

DISADVANTAGES

• Not all links listed are specific to online students

• The library resources are a bit tricky to navigate-–we hope for improvements in the nearby future

RESOURCES

• https://onlinedegrees.kent.edu/support/technology-services/

• https://onlinedegrees.kent.edu/support/student-services/

• https://edusasha.com/the-guide-to-everything-elearning/online-program-development-virtual-student-support/