RBuilding remarkable
organizations
RE-MARK-ABLE
worth remembering worth telling a story
noticeable, noteworthy, striking
extraordinary, special, outstanding, singular…
[3]
“The ‘surplus society’ has a surplus of similar
companies, employing similar people, with similar educational backgrounds,
working in similar jobs, coming up with similar
ideas, producing similar things, with similar prices
and similar quality.”
Kjell Nordstrom and Jonas Ridderstrale, Funky Business (1999)
[4]
Most companies are me-too companies
6
25000 344
7
R
RE-MARK-ABLE ORGANIZATION
þ WHAT THEY DO is excellent (a pass) þ HOW THEY DO is smart, distinct, bold, stands out,
something memorable þ THEIR ‘SPACE IN THE WORLD’ is beyond what they
do ( what +how + why = purpose > profit) þ ACID TEST: the story spreads þ THE BIZ MODEL MAY NOT BE TRANSFERABLE: the ideas
are (what if eect)
In 2013, quality, excellence and ‘passion for’ are a pass
R
11
12
R
R
R 20 José María Arizmendiarrieta
21
1941-1956… 100000 P
14 Billions Euros Cooperative
250 companies 1 University
Retail, machinery, white goods… 17 countries
Wage regulation: 5x Mang 30% less/work 13% more
22
“And those who were seen dancing were thought to be insane by those who
could not hear the music.”
Friedrich Nietzsche
24
Surely, correlations…
25
1. Open
governance
27
2. Small is
beautiful
28
3. Visible
leadership
29
4. Excellence Customer
service
30
5. Innovation
pioneers
31
6. Unique
R&D
32
7. Surely…
Org. structure
RE-MARK-ABLE ORGANIZATION
þ WHAT THEY DO is excellent (a pass) þ HOW THEY DO is smart, distinct, bold, stands out,
something memorable þ THEIR ‘SPACE IN THE WORLD’ is beyond what they
do ( what +how + why = purpose > profit) þ ACID TEST: the story spreads þ THE BIZ MODEL MAY NOT BE TRANSFERABLE: the ideas
are (what if eect)
you are not
37
R10
COHABITATION Different collaboraAve (loose-‐Aght) spaces, one roof (chaordic) Structural diversity, corporate as host
STAY IN BETA Unfinished by design, stay in journey mode. Fix accountabiliAes, live with ambiguity
DISRUPTIVE MODE Low intervenAons, high impact. Growing without puWng on weight. SoluAons without budget.
1
2
3
REBOOT FEATURE Scheduled reinvenAon, sell by date structures. Self criAcism as key competence. De-‐cluYering, spring cleaning. PracAce ‘your funcAon is not needed’
CO. VOLUNTEERS I do because I want to. Engagement beyond airAme and voice. Engagement as acAvism .
IT’S BEHAVIOURS, S TranslaAon into (non negoAable) behaviours. Behavioural DNA more important than processes and systems
4
5
6
LEAD. DISTRIBUTED Leading by giving the stage (BACKSTAGE LEADERSHIP™). Loose control gain more control
‘SPACE IN THE WORLD’ Beyond mission and vision, societal purpose and narraAve. Employer/employee branding. The Big Story that brings the glue Purpose greater than profits
COLLECTIVE BRAIN Tapping into any human capital is not hierarchical. Then24/7 Q&A. Ideas without borders. Employee Sans FronAers
7 8
9
90/10 AIRTIME RULE 90% outwards, 10% inwards. Customer-‐centrism, outward outlook Windows open
10
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Management by
default
vs.
RWorth remembering
R Share examples of remarkable companies and ideas Ask ‘what if’ one did… Test Promote the remarkable and distinct Raise the bar beyond excellence Connect people who click with this (Stay in beta)
The movement
RWorth remembering
Join the Movement Contact: [email protected]
+44(0) 1494 730999 www.thechalfontproject.com