Welcome
Title:-
The communication process
Outline: What is communication?
Types of communication? Principles of Communication: Components of communication: Levels of communication: The Communication Process: Characteristics of effective communications Barriers to communication: Questions
What is communication?
Communication is the activity of conveying information through the exchange of thoughts, messages, or information, as by speech, visuals, signals, writing, or behavior.
It requires a sender, a message, and a recipient Can occur across vast distances in time and space The communication process is complete once the
receiver has understood the message of the sender.
Continue:
Types of communication:
Based on the channels used for communicating: Verbal: It is further divided into 1. oral and2. written communication. NonverbalCommunication Based on Style and Purpose formal and informal communication,
Principles of Communication:
Know your audience. Know your purpose. Know your topic. Anticipate objections. Present a rounded picture.
Principles of Communication:
Achieve credibility with audience. Communicate a little at a time. Present information in several ways. Develop a practical, useful way to get feedback. Use multiple communication techniques.
Components of communication:
Context Physical
Environment Climate Communicator
Message Channel Noise Barrier Feedback
Levels of communication:
Intra-personal Communication Inter-personal Communication Small Group Communication One-to-group Communication Mass communication
The Communication Process:
Context provides the people, the occasion and the task.
Physical environment is the actual place or space where communication occurs.
Climate influences the emotional atmosphere.
The Communication ProcessMessage
Channel
ReceiverFeedback
Channel
Sender
Barrier
Noise
Encoding
Decoding
The Communication Process: (Basic)
The Communication Process: (Verbal and non-verbal)
Characteristics of effective communications
Effective communication requires the message to be:
Clear and concise Accurate Relevant to the needs of the
receiver Timely Meaningful Applicable to the situation
Effective communication requires the sender to: Know the subject well Be interested in the subject Know the audience members
and establish a rapport with them
Speak at the level of the receiver Choose an appropriate
communication channel
Characteristics of effective communications
The channel should be: Appropriate Affordable Appealing
The receiver should: Be aware, interested, and
willing to accept the message Listen attentively Understand the value of the
message Provide feedback
Barriers to communication:
Language Values and beliefs Sex/gender and age Economic status Educational level
Physical barriers Attitude Timing Understanding of
message Trust
Question?
What is communication? What is the Components of communication? What is the main requirements of effective
communication? What are the Barriers of communications? How to improve communication process?
Thank you
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