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Communication Means
Process of exchanging information in the form of messages, symbols, thoughts, signs, and opinions.
S We communicate through
S Speech
S Sign language
S Body language
S Touch
S Eye contact
Non Verbal Communication
S Convey without using words
S Symbols, facial expressions, gestures
and eye contact, sign languages
S Music, dancing and sculpturing
S Highly effective
Visual Communication
S Type of non verbal communication
S Visual aids like Photo, signs/signage, symbols, maps, colors, posters, banners and designs.
S Movies and plays, television shows and video clips.
S Icons and emoticons (Emojis) are a form of visual communication.
Oral Communication
S Oral communication is part of verbal
communication
S Oral communication include Sounds,
converted into alphabets which intern
into words.
S Loss of communication because of
encoding/decoding and language
Written Communication
S Communication with the help of written
words.
S Letters, personal journals, emails,
reports, articles, and memos.
S Can be edited or rectified.
S More effective in combination with visual
communication.
Abstract Words
S Ideas or concepts
S Intangible and can’t measure
S They are differently understood
S More abstract more loss of communication
Concrete Words
S Objects/things you experience through 5 senses
S Tangible and measurable
S Their meanings are clear and they bring images with them.
S Needs more time and space for communication
S Concrete words reduces loss of communication
Find Abstract & Concrete
Ball Fairy Dust Water Death Gold Smile Anger
Dragon Happines
s Rainbow Rain Juice
Hopeles
s Warmth Burning
Balloo
n Ice Fire Siren Sad Yellow Damp Itch
Judge Wish Corpse Alive Foreve
r May 5th
Teardrop
s Justice
Abstract & Concrete words
Ball Fairy Dust Water Death Gold Smile Anger
DragonHappines
s Rainbow Rain Juice
Hopeles
s Warmth Burning
Balloo
nIce Fire Siren Sad Yellow Damp Itch
Judge Wish Corpse Alive Foreve
r May 5th
Teardrop
sJustice
Concrete words with green fonts
Closing
S Skills can be developed
S Language is just a medium and not the entire
communication
S Effective communication is a mix of abstract and concrete
words.
S Try using both dimensions (verbal and non verbal) for
effective communication
Development
S Read more books of authors of your interest.
S Use more visual tools in your communication.
S Try recording your conversation and listen afterwards
S Effective communication practical assignments
Assignment
S Write a one page observation on any real life place like library, vegetable market, bus stand, etc
S Try to keep it simple (use more concrete words)
S Submit it in next session in hardcopy
S Ensure page editing parameters (font Arial narrow, size 11, spacing 1.5, alignment Justified) minimum one full page.
S In footer mention your name and roll number, in header date and department