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Www.fultonhogan.com CMIC 2012. How an Evolving Approach to Introductory Quarry Rotations for Graduate Engineers Can Assist Similar

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Page 1: Www.fultonhogan.com CMIC 2012.  How an Evolving Approach to Introductory Quarry Rotations for Graduate Engineers Can Assist Similar

www.fultonhogan.com

CMIC 2012

Page 2: Www.fultonhogan.com CMIC 2012.  How an Evolving Approach to Introductory Quarry Rotations for Graduate Engineers Can Assist Similar

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How an Evolving Approach to Introductory Quarry Rotations for Graduate Engineers Can Assist Similar Program Development

Across the Wider Industry

Thursday, September 20th, 2012

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Written & Presented By:

Dru Oxley

Fulton HoganNational Quality & IMS Advisor

Page 4: Www.fultonhogan.com CMIC 2012.  How an Evolving Approach to Introductory Quarry Rotations for Graduate Engineers Can Assist Similar

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Introduction

Quarry Rotation: The Early Years

Changing the Rotation’s Focus

Improving the Delivery Method

Application in a Wider Context

Presentation Overview

Page 5: Www.fultonhogan.com CMIC 2012.  How an Evolving Approach to Introductory Quarry Rotations for Graduate Engineers Can Assist Similar

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Introduction

Quarry Rotation: The Early Years

Changing the Rotation’s Focus

Improving the Delivery Method

Application in a Wider Context

Presentation Overview

• Presentation Overview• About the Author

Page 6: Www.fultonhogan.com CMIC 2012.  How an Evolving Approach to Introductory Quarry Rotations for Graduate Engineers Can Assist Similar

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Introduction

Quarry Rotation: The Early Years

Changing the Rotation’s Focus

Improving the Delivery Method

Application in a Wider Context

Presentation Overview

• Rotation Program Background• Rotation Approach

Page 7: Www.fultonhogan.com CMIC 2012.  How an Evolving Approach to Introductory Quarry Rotations for Graduate Engineers Can Assist Similar

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Introduction

Quarry Rotation: The Early Years

Changing the Rotation’s Focus

Improving the Delivery Method

Application in a Wider Context

Presentation Overview

• What Direction to Adapt Towards• Change by Degrees

Page 8: Www.fultonhogan.com CMIC 2012.  How an Evolving Approach to Introductory Quarry Rotations for Graduate Engineers Can Assist Similar

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Introduction

Quarry Rotation: The Early Years

Changing the Rotation’s Focus

Improving the Delivery Method

Application in a Wider Context

Presentation Overview

• The Worksheet Approach• How? Why? And What?

Page 9: Www.fultonhogan.com CMIC 2012.  How an Evolving Approach to Introductory Quarry Rotations for Graduate Engineers Can Assist Similar

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Introduction

Quarry Rotation: The Early Years

Changing the Rotation’s Focus

Improving the Delivery Method

Application in a Wider Context

Presentation Overview

Page 10: Www.fultonhogan.com CMIC 2012.  How an Evolving Approach to Introductory Quarry Rotations for Graduate Engineers Can Assist Similar

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Introduction

About the Author

• Civil Engineering at University

• Joined Fulton Hogan (FRH at the time) as part of the Graduate Rotation Program in 2007

• Joined Tynong Quarry as the Quarry Engineer in 2008

• Managed Graduates at Tynong until 2012

Page 11: Www.fultonhogan.com CMIC 2012.  How an Evolving Approach to Introductory Quarry Rotations for Graduate Engineers Can Assist Similar

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Quarry Rotation: The Early Years

Page 12: Www.fultonhogan.com CMIC 2012.  How an Evolving Approach to Introductory Quarry Rotations for Graduate Engineers Can Assist Similar

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Quarry Rotation: The Early Years

Graduate Engineer Rotation Program Background

• 12 Month Program

• Graduates rotate through all aspects of Fulton Hogan

- Construction- Quarries- Asphalt Production- Asphalt Laying- Pipelines- Landscaping

Page 13: Www.fultonhogan.com CMIC 2012.  How an Evolving Approach to Introductory Quarry Rotations for Graduate Engineers Can Assist Similar

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Quarry Rotation: The Early Years

Graduate Engineer Rotation Program Background

• Graduates have learning goals in each area

• Late in the year the Graduates nominate areas they would like to continue in full-time

• Graduate management is largely left to an individual Manager’s discretion

Page 14: Www.fultonhogan.com CMIC 2012.  How an Evolving Approach to Introductory Quarry Rotations for Graduate Engineers Can Assist Similar

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Quarry Rotation: The Early Years

The Priority Activity Approach

• Manager sets a task for the Graduate to complete

• Graduate completes tasks mostly one-at-a-time

Page 15: Www.fultonhogan.com CMIC 2012.  How an Evolving Approach to Introductory Quarry Rotations for Graduate Engineers Can Assist Similar

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Quarry Rotation: The Early Years

The Priority Activity Approach

• Priority Activity Benefits- Multiple individuals can set Graduate tasks- Graduate tasks can change to suit situation, taking advantage of unique learning opportunities- Graduate offers direct support to operations- Tasks can be set to Graduate’s experience level

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Quarry Rotation: The Early Years

The Priority Activity Approach

• Priority Activity Drawbacks- Activities can include busywork or menial tasks- Operational need is often dependent on season- Often poor consistency of rotational experience among different Graduates- Management of Graduate may be an ill-defined responsibility

Page 17: Www.fultonhogan.com CMIC 2012.  How an Evolving Approach to Introductory Quarry Rotations for Graduate Engineers Can Assist Similar

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Changing the Rotation’s Focus

Page 18: Www.fultonhogan.com CMIC 2012.  How an Evolving Approach to Introductory Quarry Rotations for Graduate Engineers Can Assist Similar

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Changing the Rotation’s Focus

Undesirable Elements to Address from PA Approach

• Inconsistent experience and technical learning outcomes

• Frustrating Graduate enthusiasm

• May burden Managers with Graduate to supervise

Page 19: Www.fultonhogan.com CMIC 2012.  How an Evolving Approach to Introductory Quarry Rotations for Graduate Engineers Can Assist Similar

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Changing the Rotation’s Focus

Desirable Facets to Keep from PA Approach

• Flexibility to take advantage of unique learning opportunities

• Structure allowing various staff members to supervise Graduates

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Changing the Rotation’s Focus

Other Key Objectives for Modified Approach

• Focus on desirable learning outcomes defined by operations

• Flexible structure to account for varying rotation lengths

• Structure built on tangible, practical elements

•Structure encourages self-driven learning and working

Page 21: Www.fultonhogan.com CMIC 2012.  How an Evolving Approach to Introductory Quarry Rotations for Graduate Engineers Can Assist Similar

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Changing the Rotation’s Focus

The Task Duration Hurdle Approach

• Places more rigid framework onto PA approach

• Rotation task requirements defined as spending a set amount of time at a set location

- Lab- Primary Crusher Operator’s Station- Secondary Crushing Plant Operator’s Station- Dump Truck- Weighbridge

Page 22: Www.fultonhogan.com CMIC 2012.  How an Evolving Approach to Introductory Quarry Rotations for Graduate Engineers Can Assist Similar

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Changing the Rotation’s Focus

The Task Duration Hurdle Approach - Positives

• Improved ability to leave Graduates alone but they could stay productive

• Allowed Graduates to self-manage to a greater extent

•Facilitated Graduate interaction with whole team on site

Page 23: Www.fultonhogan.com CMIC 2012.  How an Evolving Approach to Introductory Quarry Rotations for Graduate Engineers Can Assist Similar

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Changing the Rotation’s Focus

The Task Duration Hurdle Approach - Negatives

• Lacked structure to provide true consistency of learning outcomes

• Lacked concrete deliverables

• Overestimated explicit benefit of ‘spending time with the boys’

Page 24: Www.fultonhogan.com CMIC 2012.  How an Evolving Approach to Introductory Quarry Rotations for Graduate Engineers Can Assist Similar

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Improving the Delivery

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Improving the Delivery

Why didn’t the previous change fix all the issues?

• Operational staff not trained to train

• No guarantee that an hour between a graduate and an operator is going to lead to learning

• Lack of context prevents holistic approach to topic

Page 26: Www.fultonhogan.com CMIC 2012.  How an Evolving Approach to Introductory Quarry Rotations for Graduate Engineers Can Assist Similar

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Improving the Delivery

The Subject-Learning Hurdle Approach

• Builds on placing graduate in a set location/role

• Instead of time requirement, worksheets present questions / tasks that must be completed

• Questions developed by Quarry Engineer based on 3 years of asking questions about ‘stuff’

Page 27: Www.fultonhogan.com CMIC 2012.  How an Evolving Approach to Introductory Quarry Rotations for Graduate Engineers Can Assist Similar

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Improving the Delivery

Worksheets developed for the rotation:

• Primary Crusher• Crushing Plant• Lab• Stock• Accounts and Weighbridge• Fulton Hogan IT Systems

Page 28: Www.fultonhogan.com CMIC 2012.  How an Evolving Approach to Introductory Quarry Rotations for Graduate Engineers Can Assist Similar

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Improving the Delivery

Example Prompts:

Page 29: Www.fultonhogan.com CMIC 2012.  How an Evolving Approach to Introductory Quarry Rotations for Graduate Engineers Can Assist Similar

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Improving the Delivery

Example Prompts:

• What’s the target production for the jaw?

Page 30: Www.fultonhogan.com CMIC 2012.  How an Evolving Approach to Introductory Quarry Rotations for Graduate Engineers Can Assist Similar

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Improving the Delivery

Example Prompts:

• What’s the target production for the jaw?

• Sketch the crusher plates and double toggle mechanism.

Page 31: Www.fultonhogan.com CMIC 2012.  How an Evolving Approach to Introductory Quarry Rotations for Graduate Engineers Can Assist Similar

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Improving the Delivery

Example Prompts:

• What’s the target production for the jaw?

• Sketch the crusher plates and double toggle mechanism.

• What are the crushing plant crusher models?

Page 32: Www.fultonhogan.com CMIC 2012.  How an Evolving Approach to Introductory Quarry Rotations for Graduate Engineers Can Assist Similar

www.fultonhogan.com

Improving the Delivery

Example Prompts:

• What’s the target production for the jaw?

• Sketch the crusher plates and double toggle mechanism.

• What are the crushing plant crusher models?

• Describe the lockout procedure and when would it be used?

Page 33: Www.fultonhogan.com CMIC 2012.  How an Evolving Approach to Introductory Quarry Rotations for Graduate Engineers Can Assist Similar

www.fultonhogan.com

Improving the Delivery

Example Prompts:

• What’s the target production for the jaw?

• Sketch the crusher plates and double toggle mechanism.

• What are the crushing plant crusher models?

• Describe the lockout procedure and when would it be used?

• What does PI physically say about a product?

Page 34: Www.fultonhogan.com CMIC 2012.  How an Evolving Approach to Introductory Quarry Rotations for Graduate Engineers Can Assist Similar

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Improving the Delivery

Example Prompts:

• How do the surveyors calculate volumes?

Page 35: Www.fultonhogan.com CMIC 2012.  How an Evolving Approach to Introductory Quarry Rotations for Graduate Engineers Can Assist Similar

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Improving the Delivery

Example Prompts:

• How do the surveyors calculate volumes?

• Describe the end-of-month Stock Movement process.

Page 36: Www.fultonhogan.com CMIC 2012.  How an Evolving Approach to Introductory Quarry Rotations for Graduate Engineers Can Assist Similar

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Improving the Delivery

Example Prompts:

• How do the surveyors calculate volumes?

• Describe the end-of-month Stock Movement process.

• Who last serviced and calibrated the weighbridge and when?

Page 37: Www.fultonhogan.com CMIC 2012.  How an Evolving Approach to Introductory Quarry Rotations for Graduate Engineers Can Assist Similar

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Improving the Delivery

Example Prompts:

• How do the surveyors calculate volumes?

• Describe the end-of-month Stock Movement process.

• Who last serviced and calibrated the weighbridge and when?

• Calculate the cheapest cash sale price to deliver 65T of 20CL3 WM to Brunton Avenue, Richmond.

Page 38: Www.fultonhogan.com CMIC 2012.  How an Evolving Approach to Introductory Quarry Rotations for Graduate Engineers Can Assist Similar

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Improving the Delivery

How did this approach work?

Page 39: Www.fultonhogan.com CMIC 2012.  How an Evolving Approach to Introductory Quarry Rotations for Graduate Engineers Can Assist Similar

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Improving the Delivery

How did this approach work?

• Very positive feedback by graduates

Page 40: Www.fultonhogan.com CMIC 2012.  How an Evolving Approach to Introductory Quarry Rotations for Graduate Engineers Can Assist Similar

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Improving the Delivery

How did this approach work?

• Very positive feedback by graduates

• High quality of work produced

Page 41: Www.fultonhogan.com CMIC 2012.  How an Evolving Approach to Introductory Quarry Rotations for Graduate Engineers Can Assist Similar

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Improving the Delivery

How did this approach work?

• Very positive feedback by graduates

• High quality of work produced

• High level of self-motivation by graduates

Page 42: Www.fultonhogan.com CMIC 2012.  How an Evolving Approach to Introductory Quarry Rotations for Graduate Engineers Can Assist Similar

www.fultonhogan.com

Improving the Delivery

How did this approach work?

• Very positive feedback by graduates

• High quality of work produced

• High level of self-motivation by graduates

• Very positive level of interaction between graduates and operational staff

Page 43: Www.fultonhogan.com CMIC 2012.  How an Evolving Approach to Introductory Quarry Rotations for Graduate Engineers Can Assist Similar

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Improving the Delivery

Why did this approach work?

Page 44: Www.fultonhogan.com CMIC 2012.  How an Evolving Approach to Introductory Quarry Rotations for Graduate Engineers Can Assist Similar

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Improving the Delivery

Why did this approach work?

• Aligns to ‘university assignment’ style, very familiar to graduate engineers

Page 45: Www.fultonhogan.com CMIC 2012.  How an Evolving Approach to Introductory Quarry Rotations for Graduate Engineers Can Assist Similar

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Improving the Delivery

Why did this approach work?

• Aligns to ‘university assignment’ style, very familiar to graduate engineers

• Gives graduates an excuse to engage with operation staff

Page 46: Www.fultonhogan.com CMIC 2012.  How an Evolving Approach to Introductory Quarry Rotations for Graduate Engineers Can Assist Similar

www.fultonhogan.com

Improving the Delivery

Why did this approach work?

• Aligns to ‘university assignment’ style, very familiar to graduate engineers

• Gives graduates an excuse to engage with operation staff

• Structures coverage of knowledge to achieve ‘whole of operation’ view every time

Page 47: Www.fultonhogan.com CMIC 2012.  How an Evolving Approach to Introductory Quarry Rotations for Graduate Engineers Can Assist Similar

www.fultonhogan.com

Improving the Delivery

Why did this approach work?

• Aligns to ‘university assignment’ style, very familiar to graduate engineers

• Gives graduates an excuse to engage with operation staff

• Structures coverage of knowledge to achieve ‘whole of operation’ view every time

• Provides graduates with something to take ownership of

Page 48: Www.fultonhogan.com CMIC 2012.  How an Evolving Approach to Introductory Quarry Rotations for Graduate Engineers Can Assist Similar

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Application in a Wider Context

Page 49: Www.fultonhogan.com CMIC 2012.  How an Evolving Approach to Introductory Quarry Rotations for Graduate Engineers Can Assist Similar

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Application in a Wider Context

Constraints on the Rotation Program:

Page 50: Www.fultonhogan.com CMIC 2012.  How an Evolving Approach to Introductory Quarry Rotations for Graduate Engineers Can Assist Similar

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Application in a Wider Context

Constraints on the Rotation Program:

• Time availability of the teacher

Page 51: Www.fultonhogan.com CMIC 2012.  How an Evolving Approach to Introductory Quarry Rotations for Graduate Engineers Can Assist Similar

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Application in a Wider Context

Constraints on the Rotation Program:

• Time availability of the teacher

• Time availability of the student

Page 52: Www.fultonhogan.com CMIC 2012.  How an Evolving Approach to Introductory Quarry Rotations for Graduate Engineers Can Assist Similar

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Application in a Wider Context

Constraints on the Rotation Program:

• Time availability of the teacher

• Time availability of the student

• Type of material to be covered

Page 53: Www.fultonhogan.com CMIC 2012.  How an Evolving Approach to Introductory Quarry Rotations for Graduate Engineers Can Assist Similar

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Application in a Wider Context

Constraints on the Rotation Program:

• Time availability of the teacher

• Time availability of the student

• Type of material to be covered

• Amount of material to be covered

Page 54: Www.fultonhogan.com CMIC 2012.  How an Evolving Approach to Introductory Quarry Rotations for Graduate Engineers Can Assist Similar

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Application in a Wider Context

Constraints on the Rotation Program:

• Time availability of the teacher

• Time availability of the student

• Type of material to be covered

• Amount of material to be covered

• Competence / Skill Level required after training

Page 55: Www.fultonhogan.com CMIC 2012.  How an Evolving Approach to Introductory Quarry Rotations for Graduate Engineers Can Assist Similar

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Application in a Wider Context

Constraints on the Rotation Program:

• Frequency of the subject to be learned

Page 56: Www.fultonhogan.com CMIC 2012.  How an Evolving Approach to Introductory Quarry Rotations for Graduate Engineers Can Assist Similar

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Application in a Wider Context

Constraints on the Rotation Program:

• Frequency of the subject to be learned

• Starting point of the student

Page 57: Www.fultonhogan.com CMIC 2012.  How an Evolving Approach to Introductory Quarry Rotations for Graduate Engineers Can Assist Similar

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Application in a Wider Context

Constraints on the Rotation Program:

• Frequency of the subject to be learned

• Starting point of the student

• Interest level of the student

Page 58: Www.fultonhogan.com CMIC 2012.  How an Evolving Approach to Introductory Quarry Rotations for Graduate Engineers Can Assist Similar

www.fultonhogan.com

Application in a Wider Context

Constraints on the Rotation Program:

• Frequency of the subject to be learned

• Starting point of the student

• Interest level of the student

• Interest level of the teacher

Page 59: Www.fultonhogan.com CMIC 2012.  How an Evolving Approach to Introductory Quarry Rotations for Graduate Engineers Can Assist Similar

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Application in a Wider Context

Constraints on the Rotation Program:

• Frequency of the subject to be learned

• Starting point of the student

• Interest level of the student

• Interest level of the teacher

• Available resources

Page 60: Www.fultonhogan.com CMIC 2012.  How an Evolving Approach to Introductory Quarry Rotations for Graduate Engineers Can Assist Similar

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Application in a Wider Context

It is crucial to understand and communicate:

• The fundamental learning objective

Page 61: Www.fultonhogan.com CMIC 2012.  How an Evolving Approach to Introductory Quarry Rotations for Graduate Engineers Can Assist Similar

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Application in a Wider Context

It is crucial to understand and communicate:

• The fundamental learning objective

• The reason that objective is important

Page 62: Www.fultonhogan.com CMIC 2012.  How an Evolving Approach to Introductory Quarry Rotations for Graduate Engineers Can Assist Similar

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Application in a Wider Context

It is crucial to understand and communicate:

• The fundamental learning objective

• The reason that objective is important

• The wider benefit of achieving that objective

Page 63: Www.fultonhogan.com CMIC 2012.  How an Evolving Approach to Introductory Quarry Rotations for Graduate Engineers Can Assist Similar

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Thank You

Page 64: Www.fultonhogan.com CMIC 2012.  How an Evolving Approach to Introductory Quarry Rotations for Graduate Engineers Can Assist Similar