Issue

Strictly Bu

sinessCustomer Highlights

Hong Kong Jockey Club Overcomes Challenges with an Enhanced Network Infrastructure

Wharf T&T Pioneers the Largest AcademicWi-Fi Network for Lingnan University

Covering the Entire Campus

Industry NewsProtecting Your Most Valuable Assets through

Business Continuity Planning

Product SpotlightsNEC and Wharf T&T Sign VIP Reseller Agreement

The Next Station is ChinaChina Direct Internet Access Service

Corporate NewsUnited We Stand -- Wharf T&T Supports

Sichuan Earthquake Victims

Wharf T&T to Strengthen Off-shoreBusiness Process Outsourcing Capability

Mirapoint and Wharf T&T eBusiness Form Strategic Alliance to Expand Secure Messaging Solution

Offerings in Asia Pacific

Wharf T&T Launches New BrandingCampaign The Office Sprites

A New Look and More .The Revamp of the Wharf T&T and COL Websites

Wharf T&T Achieves CRE Awards Two Years in a Row

An ICT Service Provider Dedicated to Business Customers

Summer Issue

The Hong Kong Jockey Club (HKJC) is one of the worlds largest horse racing organisa-tions, providing world-class

sporting entertainment. It is also the major benefactor of public and community services through its tax payments and charitable contributions within the Territory.

Established in 1884, the HKJC today provides a variety of sporting and entertainment services, including football betting, the Mark Six Lottery, and horse racing. Up to a billion Hong Kong dollars is bet at each race meeting in Hong Kong, and at peak times, the HKJC's back-end systems process about 3,600 transactions every second; a rate unmatched by any other betting operator in the world.

Approach to Legacy System EvolutionThe HKJC introduced the first ever hand-held Customer Input Terminal (CIT) in 1988 to provide an enhanced betting experience for its customers. Nearly 20 years after its launch, the CIT continues to evolve and is now in its eighth generation with 80,000 loyal users. Although the HKJC appreciated the existing legacy system and backbone network due to its high degree of reliability and stability, this network was, however, difficult to upgrade and modify which slows response time.

Maintaining an advanced IT backbone infrastructure is not easy. Thats why the HKJC faced immense challenges with its extremely high volume of daily transactions, not to mention CIT customers fast-growing expectations for an even higher quality of service.

The CIT legacy transaction protocol requires a massive buffering capability in order to support its store-and-forward data transfer mechanism, resulting in a very expensive and inefficient proprietary legacy network. We realistically expected that the legacy network would not be able to handle the anticipated increases in CIT transaction volumes in the future, said Mr. Sunny Lee, executive director for Information Technology at the Hong Kong Jockey Club. Since the existing network maintenance cost was high and we were also looking at further increasing

our standards for network response time, we decided to pro-actively look for an alternative that met both our current and future needs.

One of the key ways that the HKJC strives to improve customer satisfaction is by enhancing its facilities and applying best-practice technologies. To help reduce IT maintenance costs while developing a scalable and reliable network with a high level of security, the HKJC chose Wharf T&T over all other major ICT service providers to upgrade its network.

Relying on a Robust IP Network SolutionAt the HKJC, performance is the key objective while achieving a scalable infrastructure with a high degree of reliability and resiliency is a priority. The HKJC aims to achieve the same high availability for the CIT network as it does for its betting back-end systems. In 2006, server uptime on HKJCs core betting systems averaged 99.997%. These systems are capable of processing a horse racing bet and Mark Six transaction in a fraction of a second. Reliability, availability and serviceability were our critical concerns when making the decision to switch to a new platform. Another important consideration was the

need to ensure that the migration process would have no impact on our existing live system as well as on our customers, Mr. Lee added.

Why Wharf T&T HKJC had very specific requirements in addressing its anticipated volume increase in CIT transactions. With extensive IT consulting experience and a leading-edge solutions portfolio, Wharf T&T is able to provide the HKJC with a reliable and resilient solution package. After gaining an understanding of the client's specific requirements about reliability, availability and serviceability, Wharf T&T selected UTStarcomms multi-service assess platform and Ciscos Content Services Switches to help HKJC speed up their transaction time, relying on our state-of-the-art multi-services access IP platform and Metro Ethernet transport system to support more than 2,600 modem ports which link customers' CITs to various HKJC servers. The key to a project of this nature is understanding our customers business and its requirements. Wharf T&T thoroughly grasped the HKJCs need to improve its network and we successfully came up with an innovative and practical solution, creating synergy and driving greater efficiency from multi-vendors.

Maximizing Load Balancing for Fast Transaction ProcessingThe new solution provided by Wharf T&T is able to incorporate UTStarcomms multi-service access platform to speed up transaction times while supporting transaction protocols such as VISA I/II and Synchronous Data Link Control with full protocol emulation. It provides maximum reliability with redundant access router cards capable of auto-failover with no service interruption. Moreover, the site load balancing and content switching are well managed through the introduction of Ciscos Content Services Switches to ensure even traffic distribution to different servers hosted in HKJCs data centres.

This new solution connects CIT terminals to a host authorisation systems; it acts as an intermediary and can communicate with the host using far fewer packets compared with direct host connection. In this way, it allows the host to manage more calls per day with reduced network congestion and response time. Over 80,000 CIT users can therefore process their CIT instructions quickly and accurately. The newly enhanced network infrastructure has reduced the data transmission time by more than 10%. Moreover, the intelligent load balancing solution helps ensure the network's health with close monitoring of data traffic. This is critical to managing any sudden transaction volume increases during peak periods.

"Wharf T&T impressed us with their ability to capitalise on the latest technologies to provide cost-efficient solutions and a can-do attitude with persistent efforts in problem solving. They also displayed a strong know-how in network telecommunications as well as nurturing excellent collaborative relationships with various partners. All of this ultimately resulted in their winning of the service contract. said Mr. Lee.

ConclusionThe entire project implementation and migration went smoothly and was completed within six months aided by the expert advice from Wharf T&Ts consultants and engineers.

Mr. Lee praised Wharf T&T and its partners for their comprehensive and professional support throughout the entire project implementation. He commented that the new IP platform is highly scalable, reliable, easy to manage and will facilitate the HKJCs future IT enhancement plans.

Hong Kong Jockey Club Overcomes Challenges with

an Enhanced Network Infrastructure

Customer Highlights

Sunny Lee, Executive Director, Information Technology of the Hong Kong Jockey Club

Industry : Education

Solution : Wi-Fi

Benefits :

The most advanced technology

Facilitate faster and safer communications anytime, anywhere

Allows centralised network management

Scalable to cater for future enhancements

Wireless technology has become increasingly important and has changed the way people learn and live. Untethered from the traditional classroom or library, today's university students learn and collaborate wherever they want at coffee shops, gymnasiums, school canteens and even gardens. The availability of Wi-Fi technology is changing the ways in which students learn individually and collaboratively. It has also changed how lecturers teach and even how universities operate. At the forefront of this revolution is Lingnan University; a pioneer in deploying a campus-wide Wi-Fi network.

The Challenge and Why Wharf T&T Was SelectedDespite fierce competition among seven other vendors, the Wharf T&T team clinched the deal with their proven expertise from planning and design to final deployment of the communications network. Wharf T&T is able to provide the ultimate integrated solution for Lingnan to fulfil the final requirements of the customer. Under the agreement, Wharf T&T will provide comprehensive consulting and implementation services including design, deployment and management of wireless communication networks, technology networks and security systems for the Lingnan campus with its more than 500 access points. Wharf T&T will implement the 802.11n standard, satisfying the communication mobility requirements for over 2,000 staff and students.

This upgraded Wi-Fi network is expected to enhance transmission speeds, making them 6 times faster than the original network while offering a higher level of security through the advanced encryption standard for handling high capacity data transmission applications. These include but are not limited to real-time video monitoring for building access control systems, enhanced data management for unified messaging broadcasts and high traffic voice communications such as unlimited free mobile and handheld transceiver (walkie-talkie) communication. The project is expected to be completed by July 2008.

Capacity planning, interference studies, integration services, field crews, and

project management are just some of the components we offered for the Lingnan

project. Our core competency is our unique expertise in providing a comprehensive

scope of services. These range from design and planning, deployment and

integration to system engineering and the overall management of the network

which will enable us to produce predictable and reliable system performance,

said Kam Poon, vice president of Business Market. "This Wi-Fi project

demonstrates Wharf T&Ts vision to diversify our business base and expand into

new, untapped areas where we can add tremendous value."

Wharf T&T Pioneers the Largest AcademicWi-Fi Network for Lingnan University Covering the Entire Campus

Protecting Your Most Valuable Assets through Business Continuity Planning March 14, 2008 Tibet Riots

May 3, 2008 Myanmar Cyclone Nargis

May 12, 2008 Earthquake of 8.0 Magnitude in Sichuan, China

May 24, 2008 Tornado in Midwest USA

May 25, 2008 Fire in north western Russia sets off missiles

What do all the above events have in common?

They were all disasters that happened unexpectedly. While some have killed and injured tens of thousands and destroyed houses, others disasters caused severe power outages for extended period of time. Regardless of the circum-stances and outcomes of these disasters, they all remind us that we all need to plan for events that occur without warning. However, if there is a plan in place but it is not tested, then, in fact, there is no plan at all.

In Hong Kong, we probably will not experience disasters to such an extreme, but there is a chance that there will be power outages, fires, flooding or even a pandemic (like SARS) which may disrupt your business. In that case, business continuity planning (BCP) is crucial to keep your business up and running.

BCP is an inter-disciplinary concept used to create and validate a practiced logistical plan so that organisations can recover and restore partially or completely any interrupted critical functions within a pre-determined time after a disaster or extended disruption, as quickly and efficiently as possible. A comprehensive BCP will identify the critical system and business processes for emergency recovery and will include full planning and procedures for decision-making, process activation and employee communications.

Whatever strategy organisations employ, it is clear that business continuity planning requires a long-term commitment. Without a sound BCP, chances are far greater that operations will suffer unnecessarily or possibly face a serious demise when a disaster occurs. Indeed, BCP is an instrument to increase the chances of a business surviving and prospering during unpredictable events.

As a leading service provider with over 36 years of experience in business continuity and disaster recovery, COL is the ideal choice with services tailored to suit the needs of different business sectors:

Business Continuity Services: Dual sites segregated to serve different business districts

Business areas equipped with latest workstation equipment

Dealer and back office seating positions (dedicated, shared or guaranteed positions to suit your needs) to serve banking and finance sectors specifically

24-hour professional staff on call to assist your needs

Disaster Recovery Services: Recovery capability through application of the latest equipment and services

Backup computer systems

Collecting and restoring backup data

Consultancy for disaster recovery procedures and plans

Data Centre Services: Tier 3+ data centre

Secured commercial facility with raised floor, CRAC unit, FM200 fire system, GENSAT, UPS etc

Co-location service

Network management service

24-hour support

Do you have queries about your plan? Visit our website at http://www.col.com.hk or call our experts for advice at 2118-3888!

Industry News

NEC and Wharf T&T Sign VIP Reseller AgreementWharf T&T announced a new partnership with NEC to sell NEC telecommunications products and solutions through Wharf T&Ts strong distribution channel in Hong Kong. With this reseller agreement, NEC and Wharf T&T will work hand-in-hand to further expand its reach into

multinational corporation (MNC) markets, leading to a new communications era and bringing an enlightened perspective to Hong Kong businesses.

This partnership also provides a unique combination of communications advantages to business customers, including access to Wharf T&Ts excellent consulting and

managed services and the best-of-breed metro IP network, as well as an advanced, user friendly and multi-functional suite of telecommunications equipment with

strong local support. Wharf T&T is renowned for its professionalism and strong domain know-how. Now with a strong and highly diversified telecommunications product line from NEC, the collaboration will create a

synergy that is the ideal choice for best-in-class professional telecommunications services.

Wharf T&Ts long-standing communications experience and integrated Information and Communications Technology (ICT) expertise has been helping Hong Kong companies manage their unique demands for advanced IT & Telecommunications (IT&T) solutions. Our comprehensive managed services, including but not limited to SUPERTONE IP phone and CENTREX sophisticated office phone systems provide a broad spectrum of ICT service platforms tailor-made for customers specific needs. Operations outsourcing, low-cost of ownership for advanced equipment, hassle-free technology adaptation and significantly enhanced service quality are just a few of the benefits we provide to enterprises. Moreover, this partnership will further strengthen our product mix which, in turn, benefits our customers with a greater choices of diversified telecommunications equipment, according to Mr. Kam Poon, vice president of Business Market at Wharf T&T Limited.

Product Spotlights

Wharf T&T China DirectInternet Access Service

The Next Station is China China Direct Internet Access Service Do you know where your Internet traffic flows?

Nowadays, Internet services are essential for daily business operations as well as for business communications. With Hong Kongs geographic proximity to China, Internet service performance across the border can have a significant impact on operational efficiency, application usage as well as communications quality. This is particularly important to those corporations engaged in frequent business relations with China. So, does your current Internet service provider (ISP) adequately address your needs?

Can your ISP provide better Inter Hong Kong-China IP Communications for you?

Many ISP claims that they have strong fibre networks to handle China IP connections, but the bandwidth might be shared among various applications such as IDD service, peer-to-peer usage, and home multimedia entertainment among residential and commercial users, which significantly affects capacity for business applications. For this reason, stable and low latency China-Hong Kong Internet service is crucial for critical business operations and communication.

How does China Direct Internet Access (CDIA) Service improves your Inter Hong Kong-China IPCommunications?

Wharf T&T recently launched a China Direct Internet Access (CDIA) service to help customers enhance business efficiency with stable, direct and fast IP bandwidth to China. CDIA is a specific IP transit service for the China region which can be provisioned on top of dedicated Internet access (DIA) and shared broadband services such as Broadband WebTone.

The key benefits of CDIA include:

Guaranteed China-Hong Kong POP-to-POP bandwidth Guaranteed POP-to-POP latency Guaranteed direct route to China (through partnerships with major China carriers)

Wharf T&Ts CDIA service allows customers to specify the Mbps size assigned for their dedicated China bandwidth on top of the DIA or Broadband WebTone service. With CDIA service, all your China-HK IP traffic is guaranteed to be routed directly via Chinas leading carriers, so customers can now enjoy quality China-Hong Kong Internet services like e-mail, internal ERP systems, e-banking, web portals, VoIP, video conferencing and IP Security (IPSec), plus Secure Sockets Layer (SSL), Virtual Private Network (VPN) and much more.

Contact yourWharf T&T Account Manager now on

2112-2665 to learn about the many

benefits youll enjoy with CDIA!

HK

China

1R Series Digital Phone

DTU Series Digital Phone

nited We Stand - Wharf T&T Supports SichuanEarthquake Victims

The Sichuan earthquake, which measured 8 on the Richter Scale, came as a tragic shock to the world on one peaceful afternoon. Many towns in Sichuan province had been 'razed to the ground' and left without a single house standing. The devastation and fatalities were disheartening with over 69,000 people losing their lives and tens of thousands being left homeless in the aftermath. As a responsible corporation, acting fast is the only way to help these unfortunate victims.

Therefore a company-wide fund-raising drive was launched two days after the catastrophe to aid the Hong Kong Red Cross China Relief Fund in support of their rescue and ongoing relief efforts. Every dollar we donate means a lot to the victims. The three-day campaign raised over HK$200,000 for the Relief Fund and we are indeed glad that the campaign has received tremendous support throughout the company, said Vincent Ma, president of Wharf T&T and COL.

We believe, though, that we can still do more. As a leading ICT service provider in Hong Kong, we realised our role and responsibilities in serving the community by sharing our expertise in telecommunications infrastructure and solutions. We actively participated in community voluntary quake relief donation activities, including sponsoring 100 free hotlines for TVBs telethon fundraising programme along with other free broadband and technical consultancy support services for NGOs and the media. Information regarding various community relief funds initiated by NGOs, namely, the Hong Kong Red Cross, World Vision, Oxfam and UNICEF, also appeared on our corporate advertisements.

Our corporate belief and passion to serve customers needs has extended to the community at large through proactive, voluntary, and company-wide relief efforts, added Mr. Ma. "The recent earthquake catastrophe reminds us that life is precious. People around the world are united and we are not alone. We trust that Hong Kong citizens will band together to show even greater concern for people in need in the future.

harf T&T to Strengthen Off-shoreBusiness Process Outsourcing Capability

Business Process Outsourcing (BPO) is increasingly becoming the strategic choice for companies looking to achieve cost reductions while improving service quality, and increase shareholders value as they focus on their core business capabilities. The Gartner Report predicts that global BPO expenses will reach US$157.5 billion by 2008.*

Following Chinas accession to the WTO in 2001, the market there is becoming more liberalised. Many multi-national corporations are rushing into China to tap into new opportunities where demand for BPO service is soaring. In 2006, the total value of existing BPO service contracts in China reached US$0.38 billion, representing an increase of 63.9% compared to 2005.*

Seeing the emerging BPO opportunities in China, Wharf T&T has established a new subsidiary, Wharf T&T Outsourcing Service Limited (WTTO) in Jiangmen to help capture the evolving needs in business process outsourcing in China.

Leveraging our strong technology know-how and capabilities with call centre services, WTTO is poised to provide call centre services support, data entry outsourcing and telemarketing services. WTTO is situated in the heart of Jiangmen city with a robust infrastructure powered by China Telecom. The total office area exceeds 13,000 square-feet, occupying 3 storeys of the China Telecom Western Exchange. This provides more than 250 call centre positions for audio customer support services.

We uphold Service Excellence as our business motto. The Asia Pacific Customer Service Consortium (APCSC) last year gave Wharf T&T Call Centre of the Year 2006 (Commercial Market) and Outsourcing Team of the Year, Business Process Outsourcing (BPO) at the Customer Relationship Excellence (CRE) Awards. These accolades reflect our significant accomplishment in establishing a strong, high quality customer service team, said Duncan Wong, vice president, Customer and Systems Operations at Wharf T&T Limited and director & general manager of Wharf T&T Outsourcing Service Limited. Outsourcing helps the organisation achieve higher levels of value creation for the end customer. So we believe that WTTO will help many MNCs jump start their China development plans by applying our award-winning BPO support for customer relationship management.

*Source: Mainland China-Hong Kong Cooperation on International Service Outsourcing, HKTDC Research, 2007 (Available in Chinese version only)

This is just a starting point the quake victims need your ongoing support. Act Now!

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Donation Information

Hong Kong Red Cross Oxfam World Vision Hong Kong UNICEF

Bank of China: 012-806-0-000161-7 Bank of China: 012-874-0010515-7 Bank of China: 012-883-0-002666-2 Bank of China: 012-875-1-081085-5

Bank of East Asia: 514-40-39966-3 Hang Sang Bank: 284-401080-003 Hang Sang Bank: 286-364385-003 HSBC: 567-354014-005

Hang Sang Bank: 267-175123-001 HSBC: 001-537000-012 HSBC: 018-554444-001 Wing Lung Bank: 020-601-003-7635-2

HSBC: 567-650155-016 Donation via PPS Merchant Code: 9245, Bill Type: 04 Enquiry: 2394 2394 Bank of East Asia: 015-260-81-01210-0

Enquiry: 2802 0021 Enquiry: 3120 5000 Enquiry: 2833 6139

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Corporate News

harf T&T Launches New Branding Campaign The Office SpritesWharf T&T and COL have recently launched a completely new branding campaign to further strengthen our position as a leading Information, Communications and Technology (ICT) service provider. The campaign will also increase the awareness of our Strictly Business strategy. Unveiled in late April 2008 and scheduled to run until July 2008, the campaign includes print, online advertisements, TV commercials and outdoor TV ads.

As part of our corporate strategy, the Company will focus on widening our capabilities to offer diversified, advanced and tailor-made ICT solutions, which will bring more value to customers. Office Sprites are featured in the Campaign to highlight our excellent team spirit and professionalism. Focus and Commitment when serving business customers is also a key message which has been conveyed through the introduction of the company tagline - Strictly Business.

Highlight of The Office Sprites Campaign

Formula used clearly indicate our commitment to business customers and service excellence.

Both TV commercial and print advertisements adopt a nimble white style to give a refreshing and pleasant look and feel.

Sprites in clear and distinctive dress codes and colour themes represent the Wharf T&T and COL teams respectively.

The mini office sprite teams stand in stark contrast to oversized office equipment to subtly bring out the importance of our customers and how we work diligently behind the scenes for their benefit.

Lets logon to http://www.wharftt.com/wtt2/pages/en/about_us_advertisement.htmlto review The Office Sprites campaign together!

Professional Services

Focusx

Communicationsx

InformationTechnology

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irapoint and Wharf T&T eBusiness FormStrategic Alliance to Expand Secure Messaging Solution

Offerings in Asia Pacific Companies team up to deliver joint solutions to meet emerging messaging needs in the region while bringing improved service and support to existing Mirapoint customers

Wharf T&T eBusiness Limited (WeB) and Mirapoint Software, the secure messaging experts, formed a strategic relationship to support growing requirements for secure messaging solutions in the Asia Pacific region, including markets in China, Hong Kong, Taiwan, Singapore, Korea, Malaysia, Indonesia, the Philippines, Vietnam and Thailand.

Through this agreement Mirapoint can leverage Wharf T&T and its IT subsidiarys extensive infrastructure and highly reputable market presence to scale up in order to meet increasing demands while WeB is able to reach new customers and increase value for existing customers through new secure messaging offerings and a low total cost of ownership. As part of the alliance, Mirapoint and WeB will also join forces to deliver greater value to existing customers through joint services and support cooperation.

The two partners will also collaborate on technology development, including localisation, double-byte support, and other region-specific messaging and messaging security capabilities. As organisations adopt messaging strategies, flexibility, scalability, reliability and security rise to the top of the list of priorities. The Mirapoint and WeB alliance will enable the companies to more accurately address the regions evolving requirements for secure messaging.

What is Mirapoint Secure Messaging Infrastructure for Enterprises

Mirapoint email server, archiving and security appliances offer carrier-class, 99.999 percent uptime reliability and the industrys lowest TCO. Mirapoints Message Server is the only dedicated appliance that integrates email routing, storage, access and management. Mirapoints RazorGate email security appliances provide multi-layered protection at the network edge to block hackers, spam, and virus threats, with spam and virus catch-rates upwards of 98 percent. Mirapoints Messaging Reporter delivers a holistic view of spam, virus, and email trends across the messaging network. The Mirapoint Directory Server serves as the backbone to the messaging infrastructure providing a foundation for storing and managing message routing information, user profiles, and access privileges. Combined, Mirapoint appliances deliver a secure messaging infrastructure to enterprises worldwide.

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Corporate News

Wharf T&T is committed to environmental protection. This publication uses recycled paper.

harf T&T Achieves CRE AwardsTwo Years in a Row

For the second consecutive year Wharf T&T has won the Customer Relationship Excellence (CRE) Award by the Asia Pacific Customer Service Consortium (APCSC). In 2007, Wharf T&T also took top award honours in the following categories:

Corporate Awards:

Contact Center of the Year (Telecommunications) Integrated Support Team of the Year (Telecommunications)

Individual Awards:

Ms. Ann Chen Yu-qing, Merit (Telecommunications) Customer Service Manager of the Year (Contact Center) Ms. Amelia Li Man-kuen, Merit (Telecommunications) Customer Service Team Leader of the Year (Contact Center)

We believe that it is the customer who defines quality, not us, said Duncan Wong, vice president for Customer and Systems Operations at Wharf T&T. At any contact point, the quality of the customer experience can affect the overall customer relationship. Thats why we treat our integrated support team and contact centre as strategic units to meet corporate strategic challenges and create an excellent customer experience. We are indeed glad that our efforts to build a high quality professional team have paid off and our journey toward continuous improvement of service excellence will further strengthen our customers mindshare.

The annual CRE Awards recognise companies, teams and individuals who have demonstrated customer service excellence in different sectors while promoting a higher standard of service quality in international cities across the Asia Pacific region. All participants were objectively assessed against a host of key success factors and world-class standards in order to evaluate achievements and compliance in their respective areas.

Wharf T&T Limited11/F, Telecom Tower, Wharf T&T Square123 Hoi Bun Road, Kwun Tong, Kowloon, Hong KongTel: (852) 2112 1121 Fax: (852) 2112 1122www.wharftt.com

COL Limited7/F, COL Tower, Wharf T&T Square123 Hoi Bun Road, Kwun Tong, Kowloon, Hong KongTel: (852) 2118 3888 Fax: (852) 2118 3088www.col.com.hk

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New Look and More .The Revamp of theWharf T&T and COL Websites

Continuous improvement is one of our key priorities in guiding our business practices. This is evident specifically in our daily communications, too. With this in mind, our corporate websites - wharftt.com and col.com.hk have just undergone major facelifts to rejuvenate our online communications and enhance the overall web-surfing experience. Not only does the revamp bring a fresh look and a better presentation, but it also provides easy navigation with well organised categories and user-friendly structures to locate our wide array of business solutions.

The revamp has transformed www.wharftt.com into a comprehensive online customer service portal for existing customers and potential prospects. With enhanced service features, Wharf T&Ts existing business customers are now able to check their bills, while updating account information and subscribing to new services online.

Logon to www.wharftt.com and www.col.com.hk today to enjoy this exciting new web browsing experience and try out the online functions. Let us know what you think by contacting us on the website. Your valuable feedback and comments are the key to our success. And, always rest assured that one thing will remain constant our dedication and commitment to service excellence!

Enhanced Users Features Functions

Simplified navigation

User-friendly sitemap

Alignment of corporate tone

Interface for webmail users

Online customers service portal for managing account information

Products & services are catergorized into 6 groups for easy browsing

Find the information you need directly

Use of corporate colors to strengthen the brand image

Login to website from the home page

Check and update your account information, view bills and subscribe to service

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