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Writing Effective Maintenance Procedures
15 - 19 Nov 2020, Dubai
“REP logo, PMI & PMP are registered trademarks of Project Management Institute, Inc.”
ApprovedCentre
Introduction
As equipment and processes have become more complex so
too has the work of maintainers and operators become more
complicated thereby increasing the need for written procedures.
Sound management practices encourage written procedures and
most regulations now demand them for many processes.
The International Organisation for Standardization includes the
control and use of procedures as a key element of a company’s safety
and quality management system. The purpose of this GLOMACS
Writing Effective Maintenance Procedure training course is to make
your procedure-writing efforts as efficient as possible and to create,
update and maintain accurate and effective procedures.
This training course will highlight:
• Documented Procedure Needs Analysis, Policies and Standards
• Subject matter research including OEMs, internal and external
authorities, end users
• Pitching the narrative and vocabulary at the correct level,
sentence structure, quantified values
• Tools and Technology to create procedures that are easy to
maintain and control
• Control the distribution and revision of Procedures
• Linking Procedures to work orders and Job Instructions
Objectives
By the end of this GLOMACS training course, participants will be
able to:
• Understand the purpose of documented procedures and
documented information
• Understand safety, environmental and quality requirements
• Design a procedure management system
• Write maintenance and operating procedures
• Control the distribution and documentation and procedures
Organisational Impact
This GLOMACS Writing Effective Maintenance Procedure training
course provides an organisation with the capability to produce fit-for-
purpose procedures to a consistent style, format and language that
communicate with clarity and can also be maintained with ease.
Re-usability, maintainability and portability aspects are emphasised
to ensure that the organisation achieves maximum return on its
investment.
Training Methodology
This GLOMACS Writing Effective Maintenance Procedure training
course uses a variety of proven adult learning techniques to ensure
maximum knowledge and skill transfer.
This GLOMACS training course is presented by a procedure
documentation expert that has many years of practical experience in
the field of maintenance. The content is delivered by means of lectures,
discussion and lot hands-on practice using customer selected case
study and a library of templates that enable the delegates to practice
the techniques and processes that they are learning.
Personal Impact
Participants will gain the knowledge skill to take procedure writing
with a degree of competence and confidence that may have been
lacking in especially the following areas:
• Making subject matter experts willing participants in the process
• Analysing Systems to determine programmed maintenance
requirements
• A Writing Style that communicates in the active voice with
brevity and clarity
• Structured Facilitation of Procedure Information gathering
meetings
• The Use of Templates, Frameworks and Layouts to improve
efficiency and effectiveness of writing
Who Should Attend?
This GLOMACS Writing Effective Maintenance Procedure training
course is suitable for all professionals that will at one time or other
need to develop or participate in the development of maintenance
and operations procedures and documentation including:
• Maintenance and Operations Team Leaders
• Engineers
• Process Controllers
• Maintenance Supervisors
• Maintenance Planners
• Reliability Engineers
Writing Effective Maintenance Procedures
DAY 1
Introduction
• Why written procedures are necessary?
• The Types of Maintenance Procedures and
Documentation
• Current Trends in Procedures and
Documentation
• Regulatory and Safety Considerations
DAY 2
Maintenance and Operating Procedure
Management System Design
• Determine the System and CMMS
Requirements
• Procedure Users Needs Analysis
• Criteria that Determines the Need
• The Sections and Layout of Each Type of
Procedure
• Procedure RASCI
DAY 3
Procedure Writing Efficiency
• Information Sources for Procedure Writing
• Software Tools for Writing Efficiently
• Fonts, Paragraph Formatting that Enhances
Readability
• The Use of Templates, Boilerplate, Autotext
• Practical: Use Tools and Techniques to
Enhance Efficiency
DAY 4
Procedure Writing
• Language, Grammar and Vocabulary
• Use OEM Information Sources
• Use Subject Matter Experts
• Practical: Write a Draft Procedure
DAY 5
Procedure Control
• Review and Approval
• Procedure Repository for Soft copies
• Distribution Matrix for Hard Copies
• Update and Revision Process
• Techniques to Improve Usage by End-users
• Conclusion
SeminarOutline
REGISTRATION DETAILS
LAST NAME:________________________________________FIRST NAME:_______________________________________DESIGNATION:_____________________________________ COMPANY: ________________________________________ADDRESS: __________________________________________________________________________________________CITY:______________________________________________COUNTRY: ________________________________________TELEPHONE:______________________________________MOBILE: __________________________________________FAX:________________________________________________EMAIL:_____________________________________________
AUTHORISATION DETAILS
AUTHORISED BY:_____________________________________________________________________________________DESIGNATION:_____________________________________ COMPANY: ________________________________________ADDRESS: __________________________________________________________________________________________CITY:______________________________________________COUNTRY: ________________________________________TELEPHONE:______________________________________MOBILE: __________________________________________FAX:_____________________________________________EMAIL:_____________________________________________
PAYMENT DETAILS
q Please invoice my company q Cheque payable to GLOMACSq Please invoice me
CERTIFICATION
Successful participants will receive GLOMACS’ Certificate of Completion
P.O. Box 74653 Dubai, U.A.E.T: +971 (04) 425 0700 | F: +971 (04) 425 0701E: [email protected] | W: www.glomacs.com
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Code Date Venue FeesMN043 15 - 19 Nov 2020 Dubai - UAE $4,950
4 WAYS TO REGISTER
Tel: +971 (04) 425 0700 Fax: +971 (04) 425 0701Email: [email protected]: www.glomacs.com
TERMS AND CONDITIONS
• Fees – Each fee is inclusive of Documentation, Lunch and refreshments served during the entire seminar.
• Mode of Payment – The delegate has the option to pay the course fee directly or request to send an invoice to his/her company/sponsor. Credit card and cheque payments are both acceptable.
• Cancellation / Substitution – Request for seminar cancellation must be made in writing & received three (3) weeks prior to the seminar date. A US$ 250.00 processing fee will be charged per delegate for each cancellation. Thereafter, we regret that we are unable to refund any fees due, although in such cases we would be happy to welcome a colleague who would substitute for you.
• Hotel Accommodation – is not included in the course fee. A reduced corporate rate and a limited number of rooms may be available for attendees wishing to stay at the hotel venue. Requests for hotel reservations should be made at least three (3) weeks prior to the commencement of the seminar. All hotel accommodation is strictly subject to availability and terms and conditions imposed by the hotel will apply.
• Attendance Certificate – a certificate of attendance will only be awarded to those delegates who successfully completed/attended the entire seminar including the awarding of applicable Continuing Professional Education Units/Hours.
• Force Majeure – any circumstances beyond the control of the Company may necessitate postponement, change of seminar venue or substitution of assigned Instructor. The Company reserves the right to exercise this clause and implement such amendments.
• Fair Access / Equal Opportunities – In the provision of its services as a world-class Training Provider, the Company is committed to provide fair access / equal opportunities throughout the delivery of its courses and assessment leading to the completion of training seminars, or 3rd party qualifications/certifications.
Writing Effective Maintenance Procedures