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This project is funded by the European Union’s Asylum, Migration and Integration Fund
The content of this publication represents the views of the author only and is his/her sole responsibility. The European Commission does not accept any responsibility for use that may be made of the information it contains
“Welcome!”
Collection of good practices already existing for refugees’ welcoming and first inclusion
Final version June 2018
Pre and post - Arrival schemes To facilitate inclusion and prevent xenophobia and radicalization
Authors
SandraMateus(coord.),FilipaPinho(CIES,ISCTE-IUL)
Contributors
JulijaKranjec(CenterforPeaceStudies,Croatia)GeorgeIsaiasandMariaGeorgiu(Synthesis,Cyprus)RobertoMilan(MunicipalityofBagnolidiSopra,Italy)FrancaBarisonandRossellaCevese(IrecoopVeneto,Italy)JureGombačandAsjaPehar(ZRCSAZU,Slovenia)
ProjectCoordinator
RobertoMilan(MunicipalityofBagnolidiSopra,Italy)Thiscollectionisthedeliverableoftheactivity1.1,ledbyCIES,ISCTE-IUL,CollectionofGoodPractices.ThisactivityisincludedintheWorkPackage1,PreparationandConcertation.ThecollectionhasbeendraftedbyCIES,ISCTE-IUL,andundertakenwiththeparticipationofalltheprojectpartnersforthepurposesofthePandPASproject(http://www.pandpasproject.eu/).Asetof32practiceswascollectedbetweenJanuaryandApril2018,butthedocumentmaybeupdatedwithmorepracticesuntil theendof theprojectwiththeagreementofallpartners.Updateddatewillbeindicatedinitsfrontcover.Creative Commons License
This report is licensed under a Creative Commons Attribution-NonCommercial 4.0 International License (CC BY-NC 4.0)
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TABLE OF CONTENTS
Introduction..........................................................................................................................................................................3
1. Goodpracticedefinition,criteriaandareasofaction...................................................................3
2. Selectedgoodpractices.....................................................................................................................................7
GP1 Biciklopopravljaona/BikeRepairShop.......................................................................................8
GP2 DomaćigostiChoir..................................................................................................................................9
GP3 FamíliadoLado/FamilyNextDoor............................................................................................10
GP4 Fluechtlingsdialoge/Dialogueswithrefugees.......................................................................11
GP5 Odprtakuhna/Openkitchen..........................................................................................................12
GP6 PlataformadeApoioaosRefugiados/PlatformforRefugees’Support.....................13
GP7 Protocollod’Intesaelineeguidaperl'inserimentolavorativoreichiedentiasiloetitolaridiprotezioneinternazionale/MoUandguidelinespromotinginclusionofasylum-seekersandrefugeesinthelabourmarket...............................................................................................14
GP8 Skuhna......................................................................................................................................................15
GP9 TheRefugeeProject...........................................................................................................................16
GP10 YouthIncluded......................................................................................................................................17
3. Goodpracticeextendedcollection..........................................................................................................18
AWARENESS................................................................................................................................................................18
GP11 Finestri–Storiedirifugiati/Finestri,StoriesofRefugees...............................................18
GP12 EnciclopédiadosMigrantes/TheEncyclopaediaofMigrants........................................19
GP13 FootballclubZagreb041.................................................................................................................20
GP14 LivinginaDifferentCulture...........................................................................................................21
GP15 Projeto“Àprocuradeumabrigo”–APequenaCarlota/Project“SearchingforaShelter”-Carly.........................................................................................................................................................22
GP16 RefugiActo/RefugeeAct....................................................................................................................23
GP17 Šarenepriče/ColourfulStories.....................................................................................................24
GP18 Živaknjižnica/HumanLibrary......................................................................................................25
EDUCATION.................................................................................................................................................................26
GP19 GlobalPlatformforSyrianStudents...........................................................................................26
GP20 LinkingSchoolandCommunity....................................................................................................27
GP21 RefugeeTeachers:AQuickGuide................................................................................................28
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GP22 Nyanländaeleversutbildning.Godaexempelfråntiokommuner/Newarrivalsofstudents.Goodexamplesfromtenmunicipalities................................................................................28
GP23TheEducationofAsylum-Seeker&RefugeeChildren:AStudyofLEAandSchoolValues,PoliciesandPractices.........................................................................................................................29
EMPLOYMENT............................................................................................................................................................30
GP24 EPIMAProgramme.............................................................................................................................30
GP25 EPEKA,so.p.............................................................................................................................................31
ENTREPRENEURSHIP............................................................................................................................................32
GP26 MakeFoodNotWar............................................................................................................................32
GP27 Mezze-ComidadoMédioOriente/FoodoftheMiddleEast..........................................33
GOVERNANCE.............................................................................................................................................................34
GP28 ProgettoOASI/ProjectOasis..........................................................................................................34
GP29 RifugiatoaCasaMia/Refugeeatmyhome.............................................................................35
GP30 SolidarityGhent....................................................................................................................................36
POLITICALANDPUBLICPARTICIPATION................................................................................................36
GP31 Secondhome..........................................................................................................................................36
WELCOMING...............................................................................................................................................................37
GP32 RefugeeWelcomeKit.........................................................................................................................37
Annex1–Goodpracticesperareaofaction......................................................................................................39
Annex2–TemplatefortheCollectionofGoodPractices............................................................................40
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INTRODUCTION
ThecollectionofgoodpracticesincludedinthisreportcorrespondstotheWP1.1–Mappingofexistinginitiatives,goodpracticeonrefugeeswelcomingandintegration,undertheprojectPreandPostArrivalSchemestofacilitateinclusionandpreventxenophobiaandradicalization.
The purpose of the collection of good practices is providing the possibility for operators,decision makers, and wider public to learn more about positive and innovative practicestargeted to refugees and asylum seekers support. The collection displays a variety ofinspirationalinitiatives,whichcanprovidefurtherideasonhowtoaddressaparticulartopicoratargetgroup,orwhatmethodstousewhenworkingonrefugeeswelcomingandintegration.Althoughthebeneficiariesofthegoodpracticesintheprojectarerefugeesandasylumseekers,the good practices collected have refugees, asylum seekers and economic migrants asbeneficiaries.
Thecollectionincludesthedescriptionoftheconsidered10besttransferablepractices;andastockofcomplementary22goodpractices,availableforuseanddissemination.ThePandPASpartnersidentifiedallthepractices.Allpracticesperareaofactioncanbeconsultedinthetableinannex1.Theyweredescribedandratedusingaspecifictemplate(asinannex2).
Inthefollowingsection,wepresentthegoodpracticedefinitionandcriteria,aswellasareasofactionthatemergedfromthecollection. Insection2, the10goodtransferablepracticesarelistedanddescribed.Insection3,thecomplementarypracticesarelistedbyareasofaction,andadescriptionofeachisprovided.
Thenamesofthepracticesarepresentedbothinitsoriginallanguages,andinEnglish.
1. GOODPRACTICEDEFINITION,CRITERIAANDAREASOFACTION
Forthepurposesofthiscollection,wehavedefinedgoodpracticeasapproaches,experiencesor initiatives that are working well and can be replicated elsewhere, with techniques andmethodsthatproduceeffectsandresults,consideredtobeeffectiveincontributingtorefugeeswelcomingandintegration,andthereforedeservingtobedisseminatedandproposedtootherorganisationalcontexts.
Good practices can be regarded both as processes or interventions that would be easilytransferred,andalsoasprocessesofplanningandsynthesisingresearchfromsources.Goodpractices,orbestpractices,are,sometimes,usedwiththesamemeaning.Bestpractice,intheinternational migration glossary, means “to further the application of existing norms andprinciples,bothattheinternationalandthenationallevels”,andarecharacterizedby“beinginnovative, developing creative solutions; showing a positive impact on the level ofimplementation of migrants’ rights; having a sustainable effect, especially by involving
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migrantsthemselves;andhavingthepotentialforreplication”.1
Inthecontextofthiswork,weadoptedadefinitionthatsharessomecommonprincipleswiththeprevious,andcomesfromasourcerelatedtorefugees.Inthisdefinition,whichwehighlight,“agoodpracticeisaprocessormethodologythatisethical,fair,andreplicable,hasbeenshowntoworkwell,succeedsinachievingitsobjective(s),andthereforecanberecommendedasamodel’.2
Thislattersourcealsostressesthat“theessenceofidentifyingandsharinggoodpracticesistolearn from others and to encourage the application of knowledge and experience to newsituations.Agoodpracticeneednotbeviewedasprescriptive,butcanbeadaptedtomeetnewchallenges,becomingbetterasimprovementsarediscovered”.
Bearingthisdefinitioninmind,thegoodpracticeswereselectedonthebasisofeightcriteriawhich the practice should meet. The criteria were discussed and agreed upon within thePandPASpartnership,ataprojectmeeting.Theyaredescribedbelow.
Technicalfeasibility
Thegoodpracticeiseasytolearnandispossibletoimplement.
Efficacyandsuccess
Thegoodpracticehasprovenitsstrategicrelevanceasoneeffectivewayinachievingaspecificobjective. It has been successfully adopted and has a positive impact on refugees andcommunities.
Respectofthehumanrightsandequityframework
Thegoodpracticereflectsthebasicuniversalprinciplesofhumanrightslaw,humanitarianlaw,andrefugeelaw.Takingintoaccountthelocalcontexts,thepracticeaimstoreinforcerightsgrantedtoallrefugeesthroughtheseinstruments(e.g.therighttofreedomofmovement,therighttoeducation,therighttorecognitionbeforethelaw,therighttowork,therighttohealthcareandtherighttoaccesspublicservices)andalsoseektoprotectvulnerableindividualsandgroupswhoareatheightenedriskofhumanrightsviolations.
Replicabilityandadaptability
Thegoodpracticeisflexibleandhasthepotentialforreplicationandisadaptabletosimilarobjectivesinvaryingsituations,whichmaymeandifferentlocalornationalcontexts.
Inherentparticipation
1InternationalOrganizationforMigration(2004),GlossaryonMigration,Geneva,IOM.2RetrievedfromGoodPracticesforUrbanRefugees,aplatformmanagedbyateamofUNHCRstaffworkingintheDivisionofProgrammeSupportManagementand thePolicyDevelopmentandEvaluationService [availablehere:http://www.urbangoodpractices.org/].
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Thegoodpracticeimprovescollaborationbetweenprofessionals,institutionsandcitizensinwhat concerns implementation, follows a participatory approach, by promotingmeaningfulparticipationofrefugesandmigrants,andsupportsajointsenseofownershipofdecisionsandactions.
Networkcoordination
The good practice involves approaches of collaborative governance, and a community ofpractitionersthatmayincludemunicipalauthorities,community-basedgroupssuchasrefugeeassociations, faith organizations, local professional networks, business owners, academia,humanitarianorganizationsandtheparticipantsinthegoodpractice.
Gendersensitiveness
Thegoodpracticepromotesgenderequality,takesintoaccountthespecificgenderrealitiesofwomenandmen,andintegratesgenderissuesintoallaspectsoftheinitiatives.
Innovation
The good practice encompasses innovative efforts on refugees welcoming and integration,showsinnovativethinkingandcontributestoaninnovationinthelivelihoodsofparticipants.
Inthemappingofgoodpracticescarriedoutbythepartners,nineareasofactionemergedasmore frequent. These are not exhaustive, since they do not cover all the needs regardingmigrantandrefugees’integration.Moreover,theyarenotexclusive,meaningpracticesoftenhavemorethanoneareaofactionintheirscope.Forthepurposeofthiscollection,thepracticeswereorganizedaccordingtothedominantormostdistinctiveareaofaction.Theareasareasfollows.
Awareness
Goodpracticesoncross-culturalunderstandingbetweenrefugees’andthebroadercommunity(intercultural curriculum; intercultural competence for teachers; integration courses withintercultural elements; visibility and recognition of refugee experience; anti-discriminationcampaigns).
Education
Goodpracticesforlanguagelearningandtheeducationalneedsofrefugees,immigrantsandtheirfamilies(school;universities;informaleducation;activitiesforparents...).
Employment
Goodpracticesrelatingtoemployment,labourforceintegrationandtheeconomiccontributionofrefugeesandmigrantstotheterritories(accesstothelabourmarket,vocationaltrainingandcareerdevelopment;etc.).
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Entrepreneurship
Good practices relating to refugees and migrants’ self-employment and access to loans;businessincubators;socialinnovation.
Governance
Goodpracticesoncoordinationandcooperationamongintegrationactors,comprehensiveandcoordinated policies, enhancing processes of sharing information between key partners inplace.
Housingandsettlement
Goodpractices that contribute to successful settlement,housingand theday-to-day livesofrefugeesandmigrants.
Politicalandpublicparticipation
Goodpracticesonthecivicparticipationofrefugeesandmigrantsincommunitylifeandpublicspaces(participatorybudget;networks;ITtoolsandonlineplatforms;supporttocivilsociety,programs,…)
SocialNetwork
Goodpracticesonsocialnetworksbuilding,mentoring,supportingrefugeesonsocialmattersandovercomingculturalgaps.
Welcoming
Good practices that contribute to successful welcoming of refugees and migrants (e.g.welcominginitiatives;firstsupports).
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2. SELECTEDGOODPRACTICES
Thepartnersalsoevaluatedthemappedgoodpractices,inordertoidentifythemostinspiringpracticestotransmitandimplement.
Each mapped practice was scored between 1 and 4, resulting from the average of theevaluations,alsobetween1and4,ofeachoftheaforementionedcriteria(technicalfeasibility,efficacy and success, respect of the human rights and equity framework, replicability andadaptability, inherent participation, network coordination, gender sensitiveness andinnovation).The‘1’means‘strongdisagreementthatthegoodpracticemeetsthecriterion’;the‘2’means‘disagreementthatthegoodpracticemeetsthecriterion’;the‘3’means‘agreementthat the good practicemeets the criterion’; the ‘4’means ‘strong agreement that the goodpracticemeetsthecriterion’.
Fortheselectionofthebest10practices,weprivilegedboththebalancedrepresentationofeachpartner’scountryofPandPAS(2practicesperpartner/countrypresentedset),andthefinal evaluation score.We also endeavour to cover a variety of areas of action (awareness,education,employment,entrepreneurship,governance,housingandsettlement,politicalandpublicparticipation,socialnetwork,welcoming,eachofwhichexplainedinthepractice).Somepracticescouldhavemorethanoneareofactionintheirscope;wehavechosentheonethatbestdescribesthepracticeinitsoriginalform(idea,concept)i.e.itsmainorstrongeststructuralfeature. Each practice has its area of action identified. The 10 practices are organized inalphabeticalorder.
Thefollowing10practiceswereselectedbecausetheyofferauniqueperspectiveorlearningopportunityforpractitionersandpolicymakers.Theyshowavarietyofparticularlyinspiringinitiatives,whichprovidefurtherideasonhowtoaddressaparticulartopicoratargetgroup,orwhat innovative and provenmethods to usewhenworking on refugeeswelcoming andintegration.Forthisreason, theyprovidethepossibility foroperators,decisionmakers,andwiderpublictolearnmoreaboutpositivepracticestargetedtorefugeesandasylumseekerssupport.
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GP 1 Biciklopopravljaona/Bike Repair Shop
Country:Croatia
Areaofaction:HousingandSettlement
Partnerwhoidentifiedthepractice:CentreforPeaceStudies,Croatia
Biciklopopravljaona(orBicPopasitismorecommonlyknown)isavolunteers’collectivebasedinZagreb,Croatia,withinGreenAction/FriendsoftheEarthCroatiaNGOfoundedin2009.ThemainideaofBiciklopopravljaonaisthestrengtheningofsocialsolidaritythroughfreeexchangeof knowledge and services and the promotion of sustainable transport. Theirmission is toprovidespace,toolsandadviceonhowtorepairabicycletoanyonewhowantsit.Also,theycollectoldbicycles,restorethemanddonatethem.TheyhaveawiderangeofbiketoolsandeveryThursdaybetween17:00and20:00theirvolunteersareavailabletohelponefixanything.There’s no charge for their help, but youmay need to go and buy parts if they need to bereplaced.
Itallstartedin2014whenBicPopdonatedbikesto10asylumseekersaccommodatedattheReception Centre for Asylum Seekers in Zagreb. In 2015 they provided assistance to therefugeesaccommodatedintheZagrebandKutinashelters.Asthenumberofrefugeesgrewandpeoplestartedtalkingabouttheminshelters,thedemandforbicyclesgotmuchbiggerandtheyhavestartedcollectingbicyclesonalargerscale.
First,thisbikeworkshopisbasedonDIYprinciples:yourepaireverythingyourselforyoulearnhowtorepairit.Unlikeotherbikeshops,youcannotleaveyourbikeandcomebackwhenitisdone.Youcanaskvolunteersforadviceandhelp,buttheyexpectthatyouwanttolearnaboutyourbikeandarewillingtogetoily.Second,itisfreeofchargeforeveryone.Useofthetoolsandvolunteers’helpcostsnothing.Ofcourse,youwillneedtobuynewpartsifyoursarewornoutorbroken,andyouwillneedtogoelsewhereforthisastheyarenotashopanddonothavepartsforsale.Allthedonationsarespentonnewtoolsandconsumables(variouslubricants,grease, degreasers, tyre patches...) which are also free of charge for all the customers. Butnobodyisobligedtogiveanything,regardlessofthejobdoneoramountofhelpreceived.
Thiskindofpracticeisauniquecombinationofenvironmental,practicalandrefugeeorientedservice.Itcombinespracticalworkinrepairingbikesandoffersspaceforspendingqualitytimewithotherpeople.
Website:http://biciklopopravljaona.zelena-akcija.hr/
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GP 2 Domaćigosti Choir
Country:Croatia
Areaofaction:Awareness
Partnerwhoidentifiedthepractice:CentreforPeaceStudies,Croatia
DomaćigostiChoirbringstogetherloversofsingingwhocontributetothemusicdiversityoftheCroatiansocietybysingingsongs fromallovertheworld.The idea for thechoirstartedbrewingbackin2015,butitwasinSeptember2016thatafewbravesoulscametogetherandfoundedthechoir.
The Centre for Peace Studies initiated the choir and at the moment supports its activitiesthroughanEACEAproject.Campaign”Dobridomaćini”,whichfocusedoncollectingdonationstosupportyoungmigrantartists,alsodecidedtogiveadonationtothechoir.
Everymember leavesamark inherorhisownwayby contributing to thedistinctmusicalexpressionofthechoirandbychoosingtherepertoire.Someofthemembersareprofessionalmusiciansandsomeareamateurs-butthisdistinctionisnotrelevantatallforDomaćigosti.Whatthechoirprimarilyvaluesisgoodwillandenergytocreateandexpressmusictogetherandtoshareitwiththeworld.
ThechoirdirectorisethnomusicologistJovanaLukić,andcurrentmemberscomefromSyria,AfghanistanandCroatia.Thechoirmeetsonceaweekforatwo-hourrehearsal.DomaćigostiChoirwelcomesnewmembersandespeciallyvaluesdiversity.
Maingoalsofthisgoodpracticeisculturalexchangeandpromotionofintegrationanddiversitythroughmusic.
Facebookpage:https://www.facebook.com/zbordomacigosti
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GP 3 Família do Lado/Family Next Door
Country:PortugalandCzechRepublic
Area/domainofaction:SocialNetwork
Partnerwhoidentifiedthepractice:CIES-IUL,Portugal
Theproject"NextDoorFamily"wascreatedin2004intheCzechRepublic.Undertheconcept"inclusive neighbourhoods", it relies on the interaction between immigrants and the hostsocietyandintheimportanceofstrengtheningsocialrelationshipsasawaytocontributetoamoreeffectiveintegration,removingbarriersandpromotingculturaldiversity.
Todoso,afamilyagreestowelcomeandhostanotherfamilytheydonotknowintheirhome,becomingpairsof families (onemigrant familyandonenative family) forholdinga typicalSundaylunchoftheircultureasawayofwelcomingthe"Other".
AllmeetingstakeplaceonaspecificSundayoftheyear,November,atthesametimeacrossthecountryandincountriesthatareassociatedwiththeimplementationofthisinitiative,suchastheCzechRepublicandSpain.
TheHighCommissionforMigrationpromotesthisinitiativeinPortugal,inapartnershipwithpublicandprivateentitiesthroughoutthecountry.Ifalocalentitywantstoboosttheinitiativeinthecounty,shallfillinanapplicationformandsendittotheorganizer.
The“NextDoorFamily”takesplaceinPortugaleveryyearsince2012.Therehavebeenmanypublicentities(municipalitiesandtowncouncils)andprivateentities(immigrantassociations,youthassociationsandothers,cooperatives,NGOs,companies,) thatallyearsareset for theimplementationatthelocallevel.Tothatend,asupportmethodologyintegrates10stepsforitssuccessfulimplementation.Themethodologyispartofabrochurethatincludesalltools.
ThistransnationalinitiativetakesplaceeveryyearinotherEuropeancountriesandPortugalhasbeenoneofthecountrieswiththelargestnumberofparticipants.Inthesixeditions,around600 lunches, involving 1,463 families from 60 different citizenships, were included in thisinitiative.Wehighlightthatin2017thereweremoreparticipantsthanever,andwiththemorecitizenships’variety,inatotalof1,036people(527migrantsand509nativepeople).Alltheinformationtoparticipateisavailableonthewebsite.
Website:http://www.acm.gov.pt/-/familia-do-lado
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GP 4 Fluechtlingsdialoge/Dialogues with refugees
Country:Germany
Area/domainofaction:Awareness
Partnerwhoidentifiedthepractice:IrecoopVeneto,Italy
Theprojectpromotesthedialoguebetweenrefugeesandnativesthroughtheorganizationofevents.Municipalitiesandlocalauthoritiestopromotediscussionsinneighbourhoodaboutaninclusive, social and cultural coexistence. The main goals are to empower integration ofrefugeesandtoempowerthecommunity.
SinceApril2016,54dialogueswereorganizedaboutmanyintegrationtopics,andinparticular:languageandeducation,job,housing,involvementinthecommunity,safety.Thewebsiteisanimportantreferencepointformayors,administrators,politiciansandvolunteersconcernedbythemanagingofrefugees.Thewebsitereportsgoodpracticesandexperiences,examplesandpracticaltoolstohelptheintegrationofrefugees.Thedialoguesareusefultoallcommunitytodefineabetterintegrationpath.
Dialogs have experienced different format: world café, workshop, Breakfast ofFriedrichshafener,focusgroups.BreakfastofFriedrichshafener,forexample,isaprojectledinthemunicipalityofFriedrichshafen.Aftersomemeetingsaboutwell-succeededintegration,theCommunitydecidedtopromoteabuswithself-servicebreakfast,inordertoraiseawarenessofpeopleandtoapproachmorepeople.
From2016,about50municipalitiesareinvolvedinthedevelopmentofdialogues.FromApril2016toJanuary2018,27eventshavebeenorganized.2100peoplehavebeeninvolvedintheproject and 86% of involved people declare that dialogue was a “good” or “very good”experience.
Themostinnovativeaspectsofthispracticearetheparticipatoryapproach,theneighbourhoodactions, the practical tools in websites, the supervision of Stuttgart municipality and thedifferentformatofdialogs.
Website:https://www.fluechtlingsdialoge.de/de/startseite/
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GP 5 Odprta kuhna/Open kitchen
Country:Slovenia
Areaofaction:Entrepreneurship
Partnerwhoidentifiedthepractice:ZRCSAZU,Slovenia
OpenkitchenisauniqueandthemostpopularfoodmarketinSloveniathathasbeenbringinginnovationoflocalandforeignchefsandcookstotheSlovenianculinaryscenesince2013.IthasbecomearegularLjubljanaeventandeverysunnyFridayfromearlyspringtolatefall,localandforeignfoodprovidersattractvisitorstotrylocalandinternationalcuisine.Maingoalsarebringingtogetherfoodfromallaroundtheworldandpresentingittothelocalpopulationandvisitorsofthecity;tocreatevividmeetingplaceinthecitycentretospendtimewithfriendsandfamilybythequalityfoodataffordableprices.
The foodmarket includesmigrantsaschefsandsupportstaffwhilepresentingculinaryandcultural characteristics of countries of their origin. Higher employment opportunities andentrepreneurship are also important facts relating this market to immigrants, who feelincreasedfeelingofbelonging.
EventhoughOpenkitchenbythatnameandinitiatorsstartedinLjubljana,similarevent(butdifferentorganizers)isalsoorganizedinMaribor(calledFullpot)andKoper.Thetendencyisthatitalsospreadstoothercities.
The practice is considered highly relevant due to widely accessible context; anybody whootherwiseprovidesfoodserviceshasthepossibilitytojoin.
Website:http://www.odprtakuhna.si/en/
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GP 6 Plataforma de Apoio aos Refugiados/Platform for Refugees’ Support
Country:PortugalArea/domainofaction:Governance
Partnerwhoidentifiedthepractice:CIES-IUL,Portugal
TheRefugeeSupportPlatform(PAR)isaPortuguesenetworkoforganizationsfromcivilsocietywhose aim is to support hosting refugees during the current humanitarian crisis. Eachorganizationsharingthispurpose is invitedto integratetheplatform.Thenetwork includes360organizations.ThemissionofPARisto‘promoteacultureofacceptanceandsupportforrefugees,bothinthePortuguesesocietyandincountriesoforiginandtransit’.PARhasbeenformallyrecognizedbythePortugueseGovernmentthroughacooperationprotocoland isamemberoftheWorkingGroupfortheMigrationAgenda.It’s a community based model. Along with state aid, there are in Portugal numerousorganizationswithexpertisewillingtosupportrefugeesandmigrantsthroughanarticulatedand integrative model. By January 2016, PAR had brought together about 90 hostingorganisations(35 institutionsor foundations,26religious institutes,24parishes,20PrivateInstitutions of Social Solidarity, 6 enterprises, 5 schools, 3 civil parishes and 2 municipalcouncils),with119offerstohostrefugeefamilies(about600refugees).Concerningvolunteers,in January 2016, it a network of 6,206 volunteers. The offer of volunteers is divided intodifferentareas,includingbasicneeds;technicalsupport(legal,psychological,socialandhealth-900volunteers); integrationsupport(Portuguese language learning,education,etc. -2235volunteers);otherslanguagesupport(393volunteers,ofwhich69mastertheArabiclanguage);andmore.PARsetupthreebroadaxisofintervention:
1) PARPublicOpinionAwareness;toraisepublicawarenessofawelcomingculture.2)PARFAMÍLIAS[Families],ahostingprojectdirectedtochildrenandtheirfamilies,withthesupport of the community and local institutions (state agencies, non-profit associations,religiousorganizations,schools,…).ThismodelimpliesthatforeachfamilyofrefugeesarrivinginPortugalundertheEUrelocationagreementtherewillbeaninstitutiondirectlyresponsiblefor.3)PARLINHADAFRENTE[Frontline]–isafundraisingprojectthataimstosupportCaritasand JRS (Jesuit Refugee Service) in Lebanon. These organizations are developing supportprojectsdesignedtoguaranteethesafetyanddignityofrefugeesanddisplacedpeoplemostlyinSyria,Afghanistan,LebanonandJordan.Website:http://www.refugiados.pt/home-en/
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GP 7 Protocollo d’Intesa e linee guida per l'inserimento lavorativo reichiedenti asilo e titolari di protezione internazionale/ MoU and guidelines promoting inclusion of asylum-seekers and refugees in the labour market
Country:Italy
Areaofaction:GovernancePartnerwho identified thepractice:Municipality of Bagnoli di Sopra and IrecoopVeneto,Italy
TheMoUistheresultofasynergybetweenlocalauthorities,labourassociations,tradeunions,thedioceseandamigrant’srightsassociation.Themainimplementingagenciesarethehostingmanagingauthorities(cooperativesandother),localauthoritiesandtheterritorialnetworkofenterprises.Theseagencieswillbeinvolvedinacommonstrategyforimplementingasylumseekersandrefugees’inclusioninthelabourmarket.
The Memorandum of Understanding was approved on 14/02/2018 by the “ConsiglioTerritoriale per l’Immigrazione”. At the moment MoU is waiting for the final approval ofMinistryofinterior.
Guidelineshavebeenappliedsinceaugust2017bysomeCooperativeofConfcooperative,withgoodresults.Theexperimentalphaseinvolved200participants.
Thememorandumofunderstandingiscomposedbyguidelinesthatdrawaprojectofinclusioncomposedby5parts:
1)Reception:sharingofaninclusionagreement.
2)Step1(90days):IMPLEMENTINGLITERACYANDLINGUAGEEDUCATION:intensiveItalianlanguageclass(15hours/week)+civicandcitizenshipeducation+labourlowandimmigrationlow;involvementinasocialactivity.
3)Step2:ORIENTATIONTRAINING:90days’ orientation training (25h/w), Italian languageclass(8h/w),socialactivity(8h/w).
4)Step3:SUPPORTINGJOBPLACEMENT:fosterinternships(3-12monthfor25h/w),specificprofessionaltraining(120hin9month);optional:Italianclassandsocialactivity.
5)Conclusion:theprojectwillendwiththeconclusionofajobcontractsandtheexitfromthecentre(duringinthefollowing90days).
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GP 8 Skuhna
Country:Slovenia
Area/domainofaction:Employment
Partnerwhoidentifiedthepractice:ZRCSAZU,Slovenia
SkuhnaisasocialenterprisethatrunsarestaurantprovidingauthenticfoodfromAfrica,AsiaandSouthAmerica.TheSkuhnaprojectwas launched in2012asa three-yearprojectof theInstituteforGlobalLearningwithVoluntariatInstituteasapartnerorganization.TheprojectwasfundedbytheEuropeanUnionandtheSlovenianMinistryofLabour.Duringtheproject8migrantswereprovidedwithtrainingmainlyinculinarywork.Sixofthemwerethenemployedintheproject.
Aftersecuringaspacetorent,over40volunteerswereengagedtorenovatetherestauranttoitscurrentstate.Thentheystartedwithcaterings,cookingworkshopsandin2014openedtherestaurantforfivedaysaweek.Eachdayoftheweektheyhaddifferentcuisinepreparedbymigrants.
Bytheendoftheprojectin2015,theyalsojoinedtheOpenKitcheninitiativeinLjubljanawheretheyofferfoodonFridaysattheopenmarket.Skuhnatodayoperatesasasocialbusiness.TheprimarypurposeofSkuhnaistooffermigrantsopportunitiesthatfacilitatetheirenteringthejobmarket.Profitsarereinvestedintothebusiness.
Maingoalsoftheprojectare:toincreasetheemployabilityofmigrantsthroughculinarywork;tobridgetheunderstandinggapbetweenmigrantsandlocalswholiveinSlovenia.
ThepracticeisconsideredhighlyrelevantbecauseitcreatesworkopportunitiesforpeoplewhoaredifficulttoemployduetolimitedknowledgeofSlovenelanguageetc.Besidesthattheyalsoprovidesupportandtrainingatworkplacewhichenablesoverallgrowthandimprovementofmigrants.
Currently, SKUHNA is the onlymigrant restaurant in Slovenia that combines food from allaroundtheworld inoneplace.Peoplewithdifferentstatuseshavetheopportunity toworkthere(asylumseekers,refugees,undocumentedmigrants,citizens).
Website:http://www.skuhna.si/
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GP 9 The Refugee Project
Country:Bulgaria
Areaofaction:EducationPartnerwhoidentifiedthepractice:Synthesis,Cyprus
Theobjectiveofthisinitiativeistogiverefugeesandasylumseekersthechancetolearnhostlanguages, obtain new aptitudes and skills, experience life in Bulgaria through the eyes ofaccommodatinglocals.
Moreover,itpromotesvolunteerworkandskillsadvancementamongBulgarians,whointurn,helpgrown-upsandchildrenrefugeesandmigrantsbesociallyincludedbyteachingthemthehostlanguageandotheractivitiesincludingICTandartworkshops.
The initiativeenlists and trainsvolunteersof all ages tohelp refugeesandmigrants to feelincludedinBulgarianculture.
The Refugee Project brings together volunteers to organise a wide range of lessons andactivities for asylum seekers and refugees in the reception centres (also informally calledrefugeecamps)inSofia.Theperiodwhentheyliveinthesecampsisatimewhenmanyrefugeefamilies feel vulnerable; we try to help adults and children to integrate into their newenvironmentbyteachingthemlanguageskillsandgivingthemnewexperiencesandpositiveinteractions.
TheprojectisajointinitiativebetweenCooperationforVoluntaryService(CVS)BulgariaandCaritasSofia,since2011.
Themain innovation of the initiative is to utilise volunteers from Sofia to offer their time(minimum2hoursperweekfor4months)whilehelpingrefugeesassimilatewiththe localcultureandmaketheirfutureemploymenteasier.Forthistobesuccessful,itneedsastrongvolunteernetworkandmanagement.Sincethen,over300volunteershaveparticipatedintheproject.Theprojectwasverysuccessful,so in2011CVS-Bulgaria joinedforceswithCaritasSofiatocontinueworkingwithchildrenandadolescentsintheintegrationcentre.
TheRefugeeProjectwasawardedandrecognizedasVolunteerInitiativeoftheYearin2014.
Website:http://refugeeproject.eu/en
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GP 10 Youth Included
Country:EuropeanAreaofaction:Politicalandpublicparticipation
Partnerwhoidentifiedthepractice:Synthesis,Cyprus
Structuresaimingtoestablishbondsoffriendshipareinstrumentalfortheinclusionofyoungnationalsofthirdcountries.YouthIncludedisaprojectimplementedbyaEuropeanconsortiumof3organisations(CivisPlus inGreece,UluslararasiGenclikAktiviteleriMerkeziDernegi inTurkeyandCentreforImmigrationandIntegrationinBulgaria)thatsupportsparticipationofyoungthirdcountrynationalgroupsinyouthactivitiesacrossEurope.
Therefore,itstrengthensthecapacityofbothyouthandmigrantorganisationsthroughjointactivitiesandpromotesthecooperationbetweenthe2typesoforganisations.
Youthorganisationscancontributeandplayakeyroleinofferingopportunitiesforpersonaldevelopment,aswellasfordialogueandmutualunderstandingbetweenlocalsandimmigrants.However, the majority of organisations which include young nationals of third countriesdescribetheirparticipationlevelsasverylow.Thosesurveyedintheframeworkofthisprojectexpressed the wish to increase their involvement. In this context, Youth Included aims toincreasetheparticipationofthirdcountrynationalsinyouthactivitiesandultimatelyenhancetheirsmoothintegrationintothehostsocieties.
To reach this goal, project partners have organised a series of events - frommeetings toworkshops-inall3participatingcountries.
MigrantandyouthorganisationsarethedirectbeneficiariesoftheYouthIncludedprojectbutthemainbeneficiariesareexpectedtobetheyoungpeoplefromthirdcountrieslivinginEurope,astheincreaseoftheirparticipationinyouthactivitiesistohelpthemcombatmarginalisationandfacilitatetheirsmoothintegrationintothehostsocieties.Furthermore,Europeannativeyoungstersparticipating inyouthactivitiesarealsopotentialbeneficiaries,as theywillgaininterculturalskills.Themainresult is the improvementofyouthworkers'and(migrantcommunities')skills inreachingtheir targetgroups,networking,organising jointactivitiesandmanagingculturallymixedgroups.
Website:https://youthincludedblog.wordpress.com/
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3. GOODPRACTICEEXTENDEDCOLLECTION
Inthissectionweincludealltheremainingpracticescollectedbythepartners.Wepresenttheminalphabeticalorderundereachofitsareaofaction.
AWARENESS
Goodpracticesoncross-culturalunderstandingbetweenrefugees’andthebroadercommunity(intercultural curriculum; intercultural competence for teachers; integration courses withintercultural elements; visibility and recognition of refugee experience; anti-discriminationcampaigns).
GP 11 Finestri – Storie di rifugiati/Finestri, Stories of Refugees
Country:Italy
Areaofaction:AwarenessPartnerwhoidentifiedthepractice:Synthesis,Cyprus
ThemaingoaloftheprojectFinestri–Storiedirifugiati,promotedbytheRomanFondazioneCentroAstalli,istoeducatenewgenerationsofItaliancitizenstorespectandwelcomeothersbymakingrefugeesthecornerstoneofaculturalandformativeofferdirectedtoyoungItalianstudentsattendingtheleveltwosecondaryschools.
Refugeesaregiventheopportunitytotelltheirpersonalstoriesintheclassroomthussharingtheirexperienceswiththeirclassmateswhoarethenbetterplacedtounderstandthehardshipsofwar,persecution,longjourneys,arrivalinanaliencountrythatrefugeeshavebeenthrough.Therefugeeisaccompaniedbyameetingfacilitatorwhointroducesthetopicofasylumandsupports the discussion. The methodology is interactive: the meeting lasts two hours,discussionandexchangeofideasarehighlyencouraged.
Inordertoprepareforthemeeting,theCentroAstallihasdevelopedtwodifferenteducationaltoolswhichareupdatedandrepublishedeverytwoyears.ThefirsttoolisdirectedatItalianstudentsandentitled“Intheirshoes”(Neipannideirifugiati),itismadeupofeightsectionseachfocusingononetopic.ThesecondprojecttoolisaGuideforTeachersdividedintoaGuidetoUsingSectionsandanIn-depthExaminationGuide.
ThematerialwasdevisedbytheFoundation’scentralcoordinationteamaswellasbywritersand journalistswhovolunteered(andarequoted inthematerial).Bycontrast,refugeesareremuneratedforsharingtheirstories.
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The project is entirely free and exclusively advertised through word-of-mouth by the 400CentroAstallivolunteersandbyteacherswhoattendedprevioussessions.
Website:http://www.aggiornamentisociali.it/articoli/finestre-storie-di-rifugiati-un-progetto-della-fondazione-centro-astalli/
GP 12 Enciclopédia dos Migrantes/The Encyclopaedia of Migrants
Country:France,Portugal,Spain,andGibraltar
Areaofaction:Awareness
Partnerwhoidentifiedthepractice:CIES-IUL,Portugal
The Encyclopedia of Migrants is an international project (2014-2017) supported by theErasmus+programme.ItisbasedonanetworkofpartnercitiesontheAtlanticcoast(Brest,Rennes, Nantes, Gijón, Porto, Lisbon, Cadiz and Gibraltar), involving eight partners withdifferent profiles (associations, universities, museums, etc.) in France, Spain, Portugal andGibraltar.
TheprojectwascoordinatedbytheFrenchorganizationL’âgedelaTortue,whichworksinthevisual arts field.Designed by Paloma Fernández Sobrinho, the initiative has an artistic andexperimentaldimension,withtheaimtocreateanencyclopaediainpaperversionandindigitalversionwithapproximately400testimoniesmadebymigrants.TheEncyclopaediaformatwaschosen in this case in order to disseminate non-scientific knowledge, resulting from lifeexperiences,withall thesubjectivity that this involves.Themainideawastogatherdiversetestimoniesofmigrantsthatcouldbethesourceofanewknowledge,basedontheintimateandtheindividual.Thetestimoniesofmigrantshavethepeculiarityofhavingaspecificformat,aseachprotagonistwroteanintimateandpersonalletteraddressedtosomeonetheyleftbehindintheircountryoforigin.
In general, producing the Encyclopedia of Migrants involved 700 people, 103 representedcountries, 74 mother languages and it was published in four languages: French, Spanish,PortugueseandEnglish.
TheassociationPortuguese‘RenovaraMouraria’participatedinthisprojectasapartnerinthecityofLisbon.
TheEncyclopedia:http://www.encyclopedia-of-migrants.eu/en/
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GP 13 Football club Zagreb 041
Country:Croatia
Areaofaction:Awareness
Partnerwhoidentifiedthepractice:CentreforPeaceStudies,Croatia
The idea of forming a club emerged early in2014.Disappointedwith the situation in theirfootballclub,questionablecompetitionintheFirstdivision,andthegeneralstateofCroatianfootball, apartofWhiteAngelsdecided to start anew football club.The clubwas formallyregisteredasacitizens’associationonFebruary19,2015.Themembersoftheassociationarelocal elementary school, local sports facilities owner, Home for children with behaviouralproblems, NGOs, local government, etc. Currently, the club boasts around one hundredmembers who, organized in a non-hierarchical, horizontal manner, participate in decisionmakingandclubactivitiesasequals.
Theaimistobringfootballbacktocommonpeopleandsupporters,bringsupportersbacktofootball,andbecomethefirstgenuinelocalcommunityfootballclubinCroatia,governedbysupportersandsympathizerswithaclearstanceagainstmodernfootball,andwithadirect-democraticorganizationalmodel.Theclubwillfightcorruptionandclientelismonalllevels,aswellasallkindsofdiscrimination.Themessageisthatfootballisasportofsolidarity,soundcompetition,respectfortheopponent,asportwelovebecauseofitssimplicityandbeauty.
Zagreb041hasbeenworkingandintegratingmigrantsandrefugeesthroughsportactivities,andpromotingthevaluesofanti-racismandantifascism.Atthemomentclubhasseniormaleteam,seniorwomanteamandchildrenteam.Playersarebothrefugeesandlocalyouth.
Website:http://www.nkzagreb041.hr/
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GP 14 Living in a Different Culture
Country:Portugal
Areaofaction:Awareness
Partnerwhoidentifiedthepractice:CIES-IUL,Portugal
Between9Januaryand9February2017,afreecourseforintegrationinhighereducationtookplace inLisbonaimingat aiding refugees in communicationandunderstanding, taking intoaccountthatadaptationtonewwaysoflife,toadifferentcultural,social,politicalandeconomicsettinginanewcountrystartswiththoseskills.
ThispilotinitiativeresultedfromapartnershipbetweenLisbonMunicipality–DepartmentofSocial Rights, CRIA and ISCTE-IUL (Rectory, Department of Anthropology, School of SocialSciencesandtheTransversalSkillsLaboratory–whichhandledPortugueseclasses).
Language lessons were guaranteed throughout the course and specific modules about thePortuguesesocietyweretaughtbyCRIA-IULresearchers.TheyweredividedintosubjectssuchasPortugueseCultureandSociety,Religion,Institutions,AsylumLaw(rightsandduties),UrbanLiving, Social Relationships and Integration Practices in Portugal, under the rationale ofcreating an integration platform that escapes standardized stereotypes and subordinateconditionsattachedtothe‘refugee’label.
All participants (around20), had academic experience, either complete or uncomplete, andwereoriginatedfromEritrea,SyriaandIraq.Theparticipantswereexpectedtoexperienceahighereducationsettingandtoinitiateaneffectiveintegrationprocessbyacknowledgingtheireducationskills.
Feedback is highly positive and a new edition is expected, also free, with the voluntaryparticipationofteachersandresearchers.
Website:https://www.iscte-iul.pt/news/1225/pilotinitiative-free-course-refugee-integration-in-higher-education
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GP 15 Projeto “À procura de um abrigo” – A Pequena Carlota/Project “Searching for a Shelter”- Carly
Country:PortugalAreaofaction:Awareness
Partnerwhoidentifiedthepractice:CIES-IUL,Portugal
The project “À procura de um abrigo”/Project Searching for a Shelter aims increasingawarenessamong teachersandpupils fromprimary school for the themeofmigrationanddevelopment,inparticularthecausesofforcedmigrationandexile.ThePortugueseRefugeeCouncilinpartnershipwithSwatch-TempusInternational,theMunicipalityofLisbon(CML),andtheUNHCR,promotedthedidacticunitinPortugueseprimaryschools.
The project is targeted towards a pedagogic non-formal intervention that consists inawareness-raisingactionsthatprovideknowledgeabouthowrefugeechildrenliveandthewayEUmaycontributetopromotejustice,liberty,humanrightsandpeace.
Thespecificaimsconsistof:a)informingandsensitizingstudentsandteachersofthe1stCycleof the Basic Education aboutmigration and development, particularly the causes of forcedmigration and exile; b)making children aware of the challenges of refugee protection, theimportance of “shelter” (welcoming) and the role of Portugal as an asylum country forthousandsofrefugees;c)topreventracismandxenophobiabypromotingacultureofpeace,solidarityandrespectforotherpeopleandcultures;d)toencouragethepromotionofjustice,freedomandhumanrights;e)toprovidetheprimaryschoolwithspecificeducationalmaterialsonmigrationanddevelopmentandtotrainteacherssothattheycanfurtherdisseminateaftertheendofproject.
Thefirstphaseoftheprojectincludedtheproductionofdidacticmaterialandtheconstructionofthewebsite.Thedidacticmaterialunit,called“APequenaCarlota”/Carly,isabookillustratedbyAnnegertFuchshubertestedinPortugal,Spain,UnitedKingdomandMexico,bytheUNHCR.
Website:http://www.refugiados.net/carlota/
BookinPortuguese:http://www.refugiados.net/carlota/carlota-www2.pdf
BookCarlyinanimatedvideo:https://www.youtube.com/watch?v=oF1HGfg2bSo
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GP 16 RefugiActo/RefugeeAct
Country:Portugal
Areaofaction:Awareness
Partnerwhoidentifiedthepractice:CIES-IUL,Portugal
RefugiActo was created in 2004 as a product of the Portuguese language classes at thePortugueseRefugeeCouncil(inPortuguese:ConselhoPortuguêsparaosRefugiados–CPR).Itisanamateurtheatregroupwherepeopleshareemotions,knowledgeandexperiences.Theparticipants come from many different countries: Afghanistan, Albania, Armenia, Belarus,Kashmir, Colombia, Ivory Coast, Ethiopia, Ghana, Georgia, GuineaBissau,Guinea, Iran, Iraq,Kosovo,Palestine,Myanmar,Nigeria,Portugal,Rwanda,Russia,SriLanka,amongothers.
ThePortugueseclassesbegunin1997.AstheteacherofPortugueseinPRCsaysinaninterview3,“Webelieve that language ismuchmore thanvocabularyandgrammar; it containshistory,traditions and different social, cultural and behavioural codes. Since then, we have beenadaptingmethodologies,bearinginmindtheneedsoftherefugees,aswellasorganisingsocial-cultural activities, aiming to facilitate intercultural dialogue and to bring together differentculturalexpressionsandknowledge”.
The theatre startedwith small sketches, about the situations related to their experience asasylumseekers,andtheirarrivalinPortugalandwithjokesaboutthemisunderstandingsandconstraintsinherenttolivinginaReceptionCentre,theobstaclesinobtainingdocumentationandthelearningconditionsanddifficultiesofthePortugueselanguage,withsomeaspectsoftheirintegrationprocess.Theprojecthascontinuedandthegrouphashadmanyrequeststoperformalloverthecountryandindifferentcontexts,inparticularlyinrecentyears.
Website:http://refugiados.net/1cpr/www/refugiacto10anos.php
Reference:Vlachou,Maria(2017)(org.),TheInclusionofMigrantsandRefugees:TheRoleofCulturalOrganizations,Lisbon,AcessoCultura.
3Vlachou,Maria(2017)(org.),TheInclusionofMigrantsandRefugees:TheRoleofCulturalOrganizations,Lisbon,AcessoCultura.
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GP 17 Šarene priče/Colourful Stories
Country:Croatia
Areaofaction:Awareness
Partnerwhoidentifiedthepractice:CentreforPeaceStudies
Šarenepriceisacollectionofstories.StoriesweretoldbyrefugeeswhofoundtheirtemporaryorpermanenthomeinCroatiaandbroughtwiththemmainlytheirmemories.Amongthesememorieswherestoriestoldtothembytheirparents,grandparentsetc.Theaimisforchildrenandadultsofhostcountriestolearnstoriesfromdifferentculturesinordertolearnabouttheworldaroundthemandunderstandtheimportanceofdiversityofsociety.
TheCentre forPeaceStudiescarriedouta training forschool teachersas tohowtopresentstoriesforŠarenepriče.Itincludedteachersofdifferentbackgrounds.Therewasalsoatheatreshow based on the stories included in the collection. It was a puppet show so thereweredifferentprofessionsinvolved,likescriptwriters,directors,actorsandtheotherprofessionalnecessaryfortheproductionoftheshow.
TheinitiativewasdevelopedbytheCentreforPeaceStudiesandtheFacultyofArchitecture,UniversityofZagreb,underagrantoftheUSEmbassy.
Šarene priče has been used all over Croatia. It was presented in different fora, includingnurseriesandschools,festivalsofstoriesforchildren,conferencesandmeetings,since2015whenitstarted.
Website:https://www.cms.hr/hr/azil-i-integracijske-politike/sarene-price-za-sareno-drustvo
Facebookevent:https://www.facebook.com/events/270895863305869/http://www.cekate.hr/sociokulturni-odjel/festival-djecje-knjige-sarene-price/http://www.glas-slavonije.hr/294781/4/Sarene-price-azilanata-i-izbjeglica----za-vrticarce
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GP 18 Živa knjižnica/Human Library
Country:Slovenia
Areaofaction:Awareness
Partnerwhoidentifiedthepractice:ZRC-SAZU,Slovenia
Humanlibrary ismeanofinnovativemethodofactivedialoguewhichraisesawarenessandeducatesonthetopicsofhumanvalues,humanrightsandencouragesdebateonprejudicesandstereotypesinsociety.Themethodofhumanlibraryconfrontsreaderwiththeirownprejudicesandstereotypicalimagesandoffersaconcreteopportunityofface-to-facemeetingwiththeirownstereotype.Books inhuman libraryare representativesofdifferentminorities, sociallydeprivedgroupsorallwhoarefacingprejudicesintheirlives,arewillingtotalkabouttheirexperienceandshareitwiththevisitorsofthelibrary.
Main goals of the initiative are: to highlight stereotypes, prejudices and their negativeconsequencesthatexist inSloveniansociety; toprovidepersonalcontactwithdiversity inasafeplace;toraiseawarenessofthesituationofsociallystigmatizedgroups;toencourageadialoguebasedonrespectofhumanrights;toproblematizeandhighlighttheeverydayrealityofmembersofsociallystigmatizedgroups(women,Romapeople,LGBT,migrants ...);andtopromoteaconstructiveandproductivedialoguebetweenthevariouspartnerswhoconstitutecivilsociety.
The initiative is promoted by Legebitra Association and the partnership implementing iscomposedbyYouthCulturalCentreMaribor,MCPodlaga-Sežana,DRPDNovomesto,DruštvoPina, Pomurskodruštvoza krepitev socialnega dela, Društvo študentov invalidov Slovenije,Živadvorišča,MARPROMd.o.o.,OZARAd.o.o.,UKM,ŠolskicenterSlovenskeKonjice–Zreče.
Website:http://www.ziva-knjiznica.si/o-projektu/
Facebookpage:https://www.facebook.com/zivaknjiznicavmariboru/
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EDUCATION
Goodpracticesforlanguagelearningandtheeducationalneedsofrefugees’immigrantsandtheirfamilies(school;universities;informaleducation;activitiesforparents...).
GP 19 Global Platform for Syrian Students
Country:Portugal
Areaofaction:EducationPartnerwhoidentifiedthepractice:CIES-IUL,Portugal
TheGlobalPlatformforSyrianStudentsisanon-profitmulti-stakeholder’initiative,foundedinNovember2013,by JorgeSampaio, formerPresidentofPortugal,withthesupportofacoregroupofinstitutionalpartners,namelytheCouncilofEurope,theLeagueofArabStates,theInternationalOrganizationofMigrations (IOM) and the Institute of InternationalEducation(IIE).
ThisinitiativeisuniqueinthatiteffectivelybringstogethertheeffortsandthecontributionsofthevariousstakeholderswillingtobackanemergencymechanismtosupportSyrianstudents:governments, international and regional organisations, donor agencies, universities,foundations,NGOsofdifferentculturalbackgroundsandfaith-basedorganizations,theprivatesectorandindividuals.ThroughaNetworkofPartners,anAcademicConsortium,andaSpecialEmergencyFund,theGlobalPlatformforSyrianStudentsworksinacollaborativeway.
Theprimarymissionof theGlobalPlatform is toprovideaccess tohighereducation in safehaven countries throughout the world to Syrian students affected by the war. It offers acomprehensive, integrated higher education services package to Syrian students who areselectedandawardedascholarship.Furthermore,italsoaimsatforgingcollectivepoliticalwillandtomobiliseconcertedactionaimedatpromotingHigherEducationinEmergenciesatlargeandtoplace ithighonthe internationalagenda. In2017,managedtomaintainanumberofscholarshipsuptoaround120students.RelevantprogresswasalsomadeinimplementingasmallpilotexperienceoftheRapidResponseMechanismforHigherEducationinEmergencies(RRM)inPortugal.ThecooperationagreementsignedinJuly2017betweenGP4SYSandthePortuguese High Commission for Migrants, made it possible to award 23 scholarships torefugeesofvariousnationalitiesinPortugal.
TheGlobalPlatformforSyrianStudentsjoinsotheron-goingeffortstocreatehighereducationopportunities for Syrians affected by the war, thus avoiding the loss of a generation ofuniversitygraduates.Itbuildsuponsuccessfulexperiencesdevelopedbyotherorganizations,suchastheAlbertEinsteinGermanAcademicRefugeeInitiativeFund(DAFI),implementedbytheUnitedNationsRefugeeAgency(UNHCR)andtheprogramstohelpstudentsandscholarsunderthreatworldwide,establishedbytheInstituteofInternationalEducation(IIE),aworld
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leader.
Asitisamulti-stakeholders’initiative,theGlobalPlatformhasaninternationalAdvisoryBoardcomprisingrepresentativesof theLeagueofArabStatesandof theCouncilofEuropeandanumber of eminent personalities such as Kerstin Eliasson, former Secretary of State forEducation,Sweden;HRHPrincessRymAli,PresidentoftheJordanMediaInstituteandRichardBranson,CEOVirginGroupintheinternationalexchangeofpeopleandideas.
Website:http://www.globalplatformforsyrianstudents.org/
GP 20 Linking School and Community
Country:Greece
Areaofaction:EducationPartnerwhoidentifiedthepractice:Synthesis,Cyprus
Theemergenceofmulticulturalismwithintheschoolisnotjustaboutimmigrants(repatriatesoraliens),butitisageneralandhorizontalpedagogicalorientationthatpermeateseducationcurriculaandaimsattheinteractionbetweendifferentcultures,aswellastheincorporationofthe cultureof eachethnic, cultural and socio-economicgroupwithina commonandunifiedsocialexperience.Inthiscontext,theroleandlevelofinvolvementofparentsinschoolandthesupport of families are important components in improving the academic performance ofchildrenandinbetterpromotingvarioussocio-culturalandinterculturalcompetences.
TheResearchProgramme“LinkingSchoolandCommunity”hasbeenanationallevelproject,which aimed at combating school failure and possible social exclusion of the immigrantstudents, through the use of pioneering ways to get their families involved in variousdimensionsoftheschool’slife.
Itwascarriedoutinall13regionsofGreece,forthreeconsecutiveschoolyears(2010-2013),and included school units that had high percentages of immigrant student population (thecoordinatorswereacademicsand/orseniorresearchers fromtherespectiveregions’highereducationinstitutions).
Intotal,278primaryandsecondaryschoolstookpartintheproject,alsoinvolving462teachers.Morethan1,000familieswereinformedabouttheprojectandweregiventheopportunitytoparticipateinatleastoneoftheproject’sactions(thereisnoprecisenumberofparticipatingimmigrantpersons,becausenotallregionalcoordinatorsprovidedareliableestimateofthosepersons).
Website:http://www.diapolis.auth.gr/index.php
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GP 21 Refugee Teachers: A Quick Guide
Country:International
Areaofaction:Education
Partnerwhoidentifiedthepractice:Synthesis,Cyprus
Thisguideprovidesbasicplanningandprogrammingrecommendationsformanagingrefugeeteachers,andisgearedparticularlytowardscampsettingswhereteachersarebeingrecruiteddirectly fromrefugeecommunities.Theguideis intendedforanyonewhoisresponsible forrecruitment,managementand/or trainingof teachers in refugee settings, includingUNHCR,NGO,MinistryofEducationornationalrefugeeagencypersonnel.
Refugeeteachersarecriticalactorsinrefugeeeducationservicesandaccountforasignificantproportionof “incentive”workers inUNHCR-managedcampsettings.Effectiveplanning forrefugeeteacherssupports:accesstoeducationforrefugeechildren;safetyandprotectionforrefugeechildren;learningforrefugeechildren;professionalskillsforrefugeeteachers.
Website:http://www.unhcr.org/
GP 22 Nyanlända elevers utbildning. Goda exempel från tio kommuner/ New arrivals of students. Good examples from ten municipalities
Country:Sweden
Areaofaction:EducationPartnerwhoidentifiedthepractice:Synthesis,Cyprus
In2010,SALARproducedareportonbestpracticesineducationfornewlyarrivedpupils(forrefugee and asylum-seeking children and other immigrant children). They based theirinformationontenSwedishmunicipalities.Theresultsprovideexamplesandpresentsuccessfactorswhichhavecontributedtogoodresultsfornewcomerswithintheeducationalsystem:1)theorganizationofeducationfornewcomers;2)mothertongueandstudyguidance;3)thepoliticalprocess;4)cooperationoutsidetheschool.
The Swedish National Agency for Education has formulated recommendations for schoolintegration such as guidelines concerning education for newcomers (The SwedishNationalAgencyforEducation,2007/2008).
Theserecommendationsoffersupportindetermininghowschoolstatutes(laws,ordinancesandregulations)canbeapplied.Ageneralrecommendationderivesfromoneormorestatutes.Itspecifiestheactionsthatcanorshouldbetakenandaimsatinfluencingthedevelopmentinacertaindirection,thuspromotinguniformapplicationofthelaw.Thus,therecommendations
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mustbe followedunless themunicipalityand the schools can show thateducation isbeingcarriedoutinsuchawayastoachievetherequirementsspecifiedbytheregulations.
Thesegeneralrecommendationsconcerntheworkinvolvedinreceivingnewlyarrivedchildrenandyouthinthe9-yearcompulsory,uppersecondaryandspecialschools.Theyareaimedatresponsibleschoolauthorities,officialsinchargeandschoolstaff.Therecommendationsarealsomeanttoguidepreschoolclasses,leisure/recreationcentresandtheindependentschoolswhichadmitnewlyarrivedpupils.
Website:www.skl.se
GP 23 The Education of Asylum-Seeker & Refugee Children: A Study of LEA and School Values, Policies and Practices
Country:UK
Areaofaction:EducationPartnerwhoidentifiedthepractice:Synthesis,Cyprus
Thisreportoutlinesthenationalandlocalcontextinwhichschoolshaveattemptedtoaddressthe education of asylum-seeker and refugee children. It investigates how Local EducationAuthorities(LEAs)provideforsuchpupils,thesupportofferedtoschoolsandtheunderlyingassumptionsandapproachesassociatedwithLEAandschoolpolicies,practicesandstrategiesfortheinclusionofthisgroup.
Ithighlights,byexemplification, thegoodpracticethatalreadyexists,andofferssomewaysforwardforbothpolicyandresearch.Thebasisforthisstudywasasurveyof58LEAsandacasestudyinvestigationofthreeLEAs.
Thespecificaimsof theprojectwereto:examinethenationalcontext inwhichschoolsandLEAsarerequiredtoaddresstheeducationofasylum-seekerandrefugeechildren;elicitandreviewthedifferentresponsesofLEAsespeciallythosewithlargeasylum-seekerandrefugeepopulationsandthoseindispersalareas;identify different conceptual models that underpineducationalresponsestotheneedsofasylum-seekerandrefugeepupils.
Website:https://www.educ.cam.ac.uk/people/staff/arnot/AsylumReportFinal.pdf
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EMPLOYMENT
Goodpracticesrelatingtoemployment,labourforceintegrationandtheeconomiccontributionofrefugees’andmigrantstotheterritories(accesstothelabourmarket,vocationaltrainingandcareerdevelopment;workforcediversity,amongotherssimilartothose).
GP 24 EPIMA Programme
Country:AustriaAreaofaction:Employment
Partnerwhoidentifiedthepractice:Synthesis,Cyprus
The project assumes that interrupted pathways of education, language barriers, socialexclusionandlackofinformationarethemainreasonsfordiscriminationatthelabourmarket.
TheEPIMAprogramencompassedvariousmodules,whichsharedacommonstructureandatthe same timehadat leastone individual focalpointdependingon regional circumstances,wherethemoduleshavebeentakenplace.Groupworkstrengtheningteamworkcapacitywasalwayscomplementedbyindividualcoaching.
The modules were divided into a basic course and a specialised course. The basis courseincludedaGermanlanguagecourse,ITtrainingandbasiceducationinMathematics,Geography,English, health and social topics. Focus was always put on intercultural learning, i.e. bydiscussiononsocio-critical topics, religionandonchallengesarisen fromeveryday life.Thespecialisedcoursesfocusedonvocationalorientationandprofessionaltrainingintheoryandpractice.First, itwasimportanttodiscusswiththeparticipantstheirvariousperceptionsinrelationtoprofessionsandthequalificationsneeded.
Maingoalsof theprojectwere:preparationofyoungasylumseekers for the labourmarket;assistanceinplanningfurthereducationand/orinjoborientation,i.e.conveyingofinformationaboutaccesstolabourmarketandfurthereducation;improvementofprofessionalexperienceby vocational training and internships; strengthening the asylum seekers’ potential of self-determination;improvementofGermanlanguageskills.
The project was developed jointly by the Asylkoordination Österreich, Integrationshaus,VolkshilfeOberösterreich,SOS-KinderdorfSalzburg,SOS-MitmenschBurgenland,VereinZebra,WUKWien,BerufsförderungsinstitutLinzandBurgenland,andVolkshochschuleBurgenland.
Website:http://www.epima.at/
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GP 25 EPEKA, so.p.
Country:Slovenia
Areaofaction:Employment
Partnerwhoidentifiedthepractice:ZRC-SAZU,Slovenia
EPEKA Association was founded as an initiative to connect creators of cultural, artistic,educational, scientific and technological content for the European Capital of Culture 2012project.Oneyearlater,EPEKAproposedtheMunicipalityofMaribortosubmitcandidacyfortheEuropeanYouthCapitaltitleandconsequently,MariborbecametheEuropeanYouthCapitalin2013.TheycontinuetheiractivityinthefieldofEUcitizenship,EUvaluesandinterculturaldialogue.EPEKAAssociation,Soc.Ent.,isanassociationofpublicinterestinthefieldofcultureandanassociationofpublicinterestinthefieldofyouth.Theyareanon-governmental,non-profitorganization,thathavebeenoperatingbytheprinciplesofasocialenterprisesince2013.
Maingoalsare:promotionofyouthactivities,thoseinthefieldofcultureandarts,volunteering,ecologyandpromotionofinterculturaldialogue,especiallyformembersofminorities,suchasmigrants,refugees,Romapeople(withtheirhelptheyestablishedfirstRomarestaurantintheEU).Eventhoughatfirst,theirmainfocuswasonRomapopulation,inthepastfewyearstheyarealsospecificallypayingattentiontoincludemigrantsandrefugeesintheirprogramsandactivities,suchassportevents,youthexchanges,etc.Thisrepresentsan important toolandmeanfortheirempowerment,self-confidenceandrecognitionoftheirskillsandcompetences.
The association as a whole fights prejudices and stigma against minorities (Roma people,migrants, refugees)who benefited greatly from their activities and effort to empower andprovidemoresocial,educational,employmentandotheropportunities.
EPEKA also has branches inTurkey, Austria, Armenia, CzechRepublic, Serbia,Montenegro,UnitedKingdom.
Website:http://epeka.si/en/
Facebookpage:https://www.facebook.com/epeka.slovenia
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ENTREPRENEURSHIP
Good practices relating to refugees and migrants’ self-employment and access to loans;businessincubators;socialinnovation.
GP 26 Make Food Not War
Country:Portugal
Areaofaction:Entrepreneurship
Partnerwhoidentifiedthepractice:CIES-IUL,Portugal
Make Food NotWar started in October 2016 as a social project to help refugees, based ingastronomy of the Middle East. The associations Crescer/Grow and Cozinha Popular daMouraria/PopularCuisinefromMourariajoinedtheinitiativeandthefoodstartedtobecooked.
Thementoroftheinitiativeorganizedakindof“ArabicMasterChef”withpeoplefromIraq,Palestine,SyriaandEritrea.Amongthem,groupsoffivepeoplewerecreatedand,aftersomecastings,thefirstfivepeoplestartedtocookinCozinhaPopulardaMouraria(theplacewheretherestauranthasitspremises);thiswasthefirstgroupcalledMakeFoodNotWar,anamegivenbythepersoninchargeofCozinhaPopulardaMouraria.
MostoftheserefugeesarehavingPortugueseclassesandareenrolledininternshipsinfirms.
First luncheswere cooked only for friends. After the visit of the President of Portugal, theprojecthada boost. Lunches cost€15and themoney is given to the refugees, as themainmissionoftheprojectistofinanciallyhelpthem.Lunchesareservedtwiceamonth.
Facebook:https://www.facebook.com/makefoodnotwar17/More information: https://berkleycenter.georgetown.edu/posts/food-is-the-way-to-the-heart-of-lisbon
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GP 27 Mezze - Comida do Médio Oriente/Food of the Middle East
Country:Portugal
Areaofaction:Entrepreneurship
Partnerwhoidentifiedthepractice:CIES-IUL,Portugal
Mezzes’startwasmotivatedbythedesireforbread,theflatbreadthatoneofthementors,aSyrian student living inPortugalsince2014,used toeatbackhome.TheassociationwhereMezzeisbasediscalledPãoaPão/BreadbyBread.Initiallythinkingofmakingabakery,soonafterthementorsdecidedtomakeafoodproject.
TherootsoftheprojectwerelaunchedinDecember2016attheSantaClaramarketinLisbon.
ThementorsoftheassociationPãoaPão(theSyrianstudent,ajournalistandtwomembersofacompanylinkedtosocialprojects)wantedtodosomethingtofacethecalamityoftherefugeecrisis. Therefore, they designed the project focused on the inclusion of women, the mostvulnerablegroup,andonthedisseminationofaculturethatisrelativelydistantfromtheday-to-dayofthePortuguesepeople.TheideawasthatSyrianrefugeeswouldshowcasetheirfoodatprivatedinnersduringthefestiveseason.
SixrefugeewomenrelocatedinPortugalhadvocationaltrainingandstartedtocookmealsandserving.Initiallytheyopenedforgroupsofmorethan20people,butneverhadlessthan100,even130.Accordingtothefounderoftheproject,itwasnotonlybecausepeoplewerecuriousaboutMiddleEastfood,itwasbecausepeoplewantedtohelpanddidnotknowhow.
Duetothehugesuccess,thefoundersdecidedtoopenapermanentrestaurantattheArroiosmarket.Theylaunchedacrowdfundingcampaigntoraisefundsfortherenovationand,withinamonth,theyreached€15,000.MezzeopenedinMaywith15refugees.
Betweenmeals,Mezzeoffersworkshops,culturalexchangesandmusic.
FacebookPage:https://www.facebook.com/paoapao.associacao/
Moreinformation:http://www.unhcr.org/news/stories/2017/4/58eb504d4/syrian-family-cook-new-possibilities-portugal.htmlhttps://culinarybackstreets.com/cities-category/lisbon/2018/mezze/http://www.atlaslisboa.com/refugee-run-restaurant/
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GOVERNANCE
Goodpracticesoncoordinationandcooperationamongintegrationactors,comprehensiveandcoordinated policies, enhancing processes of sharing information between key partners inplace.
GP 28 Progetto OASI/Project Oasis
Country:ItalyAreaofaction:Governance
Partnerwhoidentifiedthepractice:IrecoopVeneto,Italy
OASIisanetworkthatcarriesoutactionsaddressedtoasylumseekersandrefugees.In2002thenetworkjoinedSPRARSystem,aNationalNetworkforProtectionofAsylumSeekersandrefugees.OASIprojectsuppliesservicesofwelcoming,integrationandlegalassistance.
The network provides 19 places and accepts people sent by SPRAR Central service, LocalPrefectureandPoliceOffice.PersonalProjectslast6months,extendedupto12monthsincaseofvulnerability.
Theservicesprovidedarethefollowing.
WelcomingServices:accommodation,food,pocketmoney,clothesandsupporttodailyneeds;accesstoterritorialservices(social,educational,health);informationaboutItaliansocietyandlocalcontext,civicandcitizenshipeducation,organizationofsocialservices;languagesupport.
Integration:accesstoItalianadvancedclass;individualsupportindrawingpersonalpathbasedonprofessionalskills;professionalorientation;supportinjobseeking:enrolmenttonationaljobcentre(Centroperl’Impiego),applicationforjobposition;supportinaccesstoprofessionaltraining;supportinjobplacement;supportinindependenthousingsolutions;supporttosocialinclusion;permanentpsyco-socialworkshop;didacticpathinsecondaryschool.
Legal counselling: psycho-social and health support to all beneficiaries, particular focus onvulnerability;legalandadministrationdeskfocusedonallkindofdocumentsandrelationswithlocalinstitutions.
Website:http://www.ilmondonellacitta.it/accoglienza/oasi.php
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GP 29 Rifugiato a Casa Mia/ Refugee at my home
Country:Italy
Areaofaction:Governance
Partnerwhoidentifiedthepractice:IrecoopVeneto,Italy
Rifugiatoacasamiaisdefinedasa“thirdreception”project.Itestablishestheinvolvementinafamiliarcontextofholdersofinternationalprotectionduringaperiodof6-12month.
Beneficiariescanbehostedindividually in familyor insmallgroupsinparishesorreligiousbuildings.Inthiscase,theyaresupervisedbyCaritasStaff.
Theprojectisdevelopedin4steps:
1.Contact: familyorparishInterested inhostingarefugeecancontactCaritas foranassessmentoftheproject.2.Training:welcomingfamiliesorparishesaretrainedbyCaritas,andshouldattend4meetings about project details, constraints,migration dynamic, Caritas guideline forreception.3.Reception:Caritasidentifiesbeneficiaryinitssecondreceptioncentresandsupporthimintheinclusioninthefamilyorparish.4. Counselling and Tutoring: project monitoring through weekly meetings with thefamily. Meetings main purpose is to verify goals of autonomy, and in particular:Autonomy in the territory, linguistic autonomy, job autonomy and social inclusion.Plyingonshortrelationships,familiesandthecommunitysupporttheachievementofthesegoals.CaritasandTradeAssociationstakecareofadministrativetopicsrelatedtojobinclusion.
Theprojectmaingoalsare,forbeneficiaries,theachievementofagoodlevelofautonomyforaneffectiveinclusion.Theexperienceinfamilyisusefultodefinerefugee’slifeproject.Forthefamily,thepossibilitytoliveanexperienceofsolidaritywithotherculturesandtopromoteawelcomingapproachintheCommunity.
Website:http://www.caritastarvisina.it/progetti/rifugiato-a-casa-mia/
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GP 30 Solidarity Ghent
Country:Belgium
Areaofaction:Governance
Partnerwhoidentifiedthepractice:Synthesis,Cyprus
ThecityofGhentbringsintocontactvolunteers,NGOsandotherpertinentorganizationswithgroupsthatneedhelpwithrefugeesandasylumseekers.
Thiscityinitiativeisataskforceonrefugeesanditspurposeistoco-ordinateCityservicesandPublicServiceforSocialWelfarewithlocalNGOsandvolunteers(includingtheablerefugeesthemselves)inordertoprovideforthem3mainthings:shelter,integration,andvolunteersandpublicawareness.
Theirmaingoalistoprovideasylumseekersandrefugeesaneasieraccesstosocialrights.Thiswill happen through the shelter (reception centers, housing) integration (education, work,leisureactivities,health)andvolunteers(publicawareness,materialaid,supportvolunteers).
Website:https://solidair.stad.gent/home
POLITICALANDPUBLICPARTICIPATION
Goodpracticesonthecivicparticipationofrefugees’andmigrantsincommunitylifeandpublicspaces(participatorybudget;networks;ITtoolsandonlineplatforms;supporttocivilsociety,programsormakingspaceavailablefornon-traditionalsportsactivitiesinpublicspaces;…).
GP 31 Second home
Country:Slovenia
Areaofaction:PoliticalandpublicparticipationPartnerwhoidentifiedthepractice:ZRC-SAZU,Slovenia
SecondHome is a self-organizedmigrants' place in Ljubljana. It is run by asylum seekers,refugees,migrantworkers,localandinternationalactivists.Duetotheself-organizedspiritofthemovement,thisisauniqueunitofphilanthropicentitythatunites,educates,fightsforandengagesundocumentedmigrants,refugees,asylumseekersandotherunderprivilegedgroupsinactivitiesandinitiativestoimprovetheirlivelihood.
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SecondHomeprovides language training,dance lessons, legal aid, theatreof theoppressed,musicworkshops,politicalactivationofmigrants,self-organizedinitiative,kitchenandcatering.
Facebookpage:https://www.facebook.com/secondhomeljubljana/
WELCOMING
Good practices that contribute to successful welcoming of refugees and migrants (e.g.welcominginitiatives;facilitatingresidenceandworkpermits;firstsupports).
GP 32 Refugee Welcome Kit
Country:Portugal
Areaofaction:WelcomingPartnerwhoidentifiedthepractice:CIES-IUL,Portugal
TheRefugeeWelcomeKitisameasureoftheresponsibilityofthePortugueseDeputyMinisterand integrated into the recent Simplex + 2016 program (measure 210 athttps://www.simplex.gov.pt/medidas),withtheobjectiveofsupportingrefugees'firstcontactwithPortugalandprovidingasetofusefultoolsforthefirstphaseofintegrationinthecountry.
This kit includes a refugee guide, available in different languages,withwelcomemessages,explanationsaboutPortugal,habitsandculture,referencetothebasicrightsofcitizensandrefugees (vaccination, health care, women's rights, education, among others), practicalinformationonsocialprotection,usefultelephonelines,amongothers.
AvideopresentingPortugalwithallservicestowardsmigrants,andthekit,isalsoavailableinthelanguagesmentionedbelow.
Thekitincludes:
1)awelcomeguidewithgeneralinformation(beingaforeigner,lifestyle,...),rightsinPortugal,dutiesinandobligations,frequentlyaskedquestions,someusefulphonenumbers,andsomeusefullinks;2)acollectionofcommonexpressionsinPortuguese,translatedtoEnglish,French,TigrinyaandArabic;3)adictionaryPortuguese,English,French,TigrinyaandArabic;4)alistofwithlinksrelatedtomusic;5)alistoflinksrelatedtohistoryandsociety;
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6)alistoflinkstargetedtochildren(programsforchildren;7)alistoflinkswheretolearnPortuguese.
PresentationVideoinEnglishhttps://www.youtube.com/watch?v=VmzvGaevjTA&feature=youtu.be
TheWelcomeguide:http://www.acm.gov.pt/documents/10181/377055/01WelcomeGuide.pdf/51f11151-6e55-485c-910b-92207e19e143
Commonexpressions:http://www.acm.gov.pt/documents/10181/377055/02Expressions.pdf/701023f2-b9c1-4516-9502-8317db6712c4
Dictionary:http://www.acm.gov.pt/documents/10181/377055/03Dictionary.pdf/286b2051-262c-4196-9dfb-7ff68526ad0b
WebsitewithallelementsoftheKit:http://www.acm.gov.pt/kitrefugiados
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ANNEX1–GOODPRACTICESPERAREAOFACTIONAreaofaction Partner’s
country Awareness Education Employment Entrepreneurship Governance Political&PublicPart.
Housing&Settlement
SocialNetwork Welcoming
GP1Biciklopopravljaona/BikeRepairShop Croatia X GP2DomaćigostiChoir Croatia X GP3FamíliadoLado/FamilyNextDoor Portugal X GP4Fluechtlingsdialoge/Dialogueswithrefugees Italy X GP5Odprtakuhna/Openkitchen Slovenia X GP6PlataformadeApoioaosRefugiados/PlatformforRefugees’Support Portugal X GP7Protocollod’Intesaelineeguida/MoUandguidelinespromotinginclusionof
asylum-seekersandrefugeesinthelabourmarket Italy X
GP8Skuhna Slovenia X GP9TheRefugeeProject Cyprus X GP10YouthIncluded Cyprus X GP11Finestri–Storiedirifugiati/Finestri,StoriesofRefugees Italy X GP12EnciclopédiadosMigrantes/TheEncyclopaediaofMigrants Portugal X GP13FootballclubZagreb041 Croatia X GP14LivinginaDifferentCulture Portugal X GP15Projeto“Àprocuradeumabrigo”–APequenaCarlota/Project“Searching
foraShelter”-Carly Portugal X
GP16RefugiActo/RefugeeAct Portugal X GP17Šarenepriče/ColourfulStories Croatia X GP18Živaknjižnica/HumanLibrary Slovenia X GP19GlobalPlatformforSyrianStudents Portugal X GP20LinkingSchoolandCommunity Cyprus X GP21RefugeeTeachers:AQuickGuide Cyprus X GP22Newarrivalsofstudents.Goodexamplesfromtenmunicipalities Cyprus X GP23TheEducationofAsylum-Seeker&RefugeeChildren:AStudyofLEAand
SchoolValues,PoliciesandPractices Cyprus X
GP24EPIMAProgramme Cyprus X GP25EPEKA,so.p. Slovenia X GP26MakeFoodNotWar Portugal X GP27Mezze-ComidadoMédioOriente/FoodoftheMiddleEast Portugal X GP28ProgettoOASI/ProjectOasis Italy X GP29RifugiatoaCasaMia/Refugeeatmyhome Italy X GP30SolidarityGhent Cyprus X GP31Secondhome Slovenia X GP32RefugeeWelcomeKit Portugal X
Total 10 6 3 3 5 2 1 1 1
This project is funded by the European Union’s Asylum, Migration and Integration Fund
The content of this publication represents the views of the author only and is his/her sole responsibility. The European Commission does not accept any responsibility for use that may be made of the information it contains
ANNEX2–TEMPLATEFORTHECOLLECTIONOFGOODPRACTICES
PartnerandcountryofthePandPASproject
Nameofthepartner:Country:Pleasefillinthecolumnasidethequestionsrelatedtothegoodpractice.Thecolumnshouldbeleftinblankincaseofnothavinginformationtofillitin.Pleaseanswer‘notapplicable’whenitisthecase.
Categoryofgoodpractice
CategoryProject,ProductsandServices,Trainingcourse,other(specify)
Generalinformationaboutthegoodpractice
Nameoftheinitiative
Typeofdocument(optional)Specifyifthedocumentyouconsultedisagoodpracticefactsheet,aninformationsheet,anexperiencesheet,acasestudy,amanual,guidelines,other
CountryInwhatcountry(ies)hasthegoodpracticebeenimplemented?
LevelofpracticeLocal,national,European,International,other(specify)
Location/geographicalcoverageWhatisthegeographicalrangewherethegoodpracticehasbeenused?Pleasespecifywhenpossible,thecountry,region,townandvillage
ActivityStartdate/enddate
Responsibleand/orpromotingorganisation
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Whatorganisationwasresponsiblebythegoodpractice?
TypeofinitiativePublic|private|other
PartnershipimplementingtheinitiativeWhoaretheinstitutions,partners,implementingagencies,anddonorsinvolvedinthegoodpractice,andwhatisthenatureoftheirinvolvement?
ContactdetailsWhatistheaddressofthepeopleortheprojecttocontactifyouwantmoreinformationonthegoodpractice?
Contentsofthegoodpractice
Practiceshortdescription(1000words–pleasedescribetheoverallinitiative)
Maingoals
Whatarethemaingoalsofthegoodpractice?
Innovativenessandsuccessfactors
Inwhatwayhasthegoodpracticecontributedtoaninnovationinthelivelihoodsofmenandwomen?Whataretheconditions(institutional,economic,social,andenvironmental)thatneedtobeinplaceforthegoodpracticetobesuccessfullyreplicated?
Targetgroup
Whoarethebeneficiariesorthetargetgroupofthegoodpractice?Whoaretheusersofthegoodpractice?
Profileofparticipants(age,education,etc.)
Whatageandeducationhavetheparticipantsinthegoodpractice?
Needsofparticipants(atthebeginningoftheinitiative)Towhatkindofneedsisthegoodpracticeresponding?
Achievedresults
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Whatweretheachievedresultsofthegoodpractice?
Impactonparticipants
Whathasbeentheimpact(positiveornegative)ofthisgoodpracticeonthebeneficiaries’livelihoods?
Relevancegiventhecontext
Whyisthepracticerelevantforthecontext?
Adaptabilitytoothercontexts
Isthegoodpracticeadaptabletoothercontexts?Hasthegoodpracticebeentestedindifferentcontexts?
Constraints
Whatarethechallengesencounteredinapplyingthegoodpractice?Howhavetheybeenaddressed?
Replicabilityand/orup-scaling
Whatarethepossibilitiesofextendingthegoodpracticemorewidely?
Reasonsforchoosingthisgoodpractice
ChoiceWhyshouldthispracticebeinthecollectionofgoodpractices?
Haveyouhadanyexperiencewiththisgoodpractice?
ExperienceYouhaveexperienced/beinvolvedinthegoodpractice?Pleasespecify.
Sources
URL/RelatedWebsite(s)ofthepractice
Relatedresources(reports,products…)Pleaselisttherelevantresourcesthathavebeendevelopedbythebestpractice.
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Scoresofthegoodpracticeaccordingtothecriteria
Please fill in the column of the scores according to the following scale and register anyobservationsyoumayhave.1=stronglydisagreethatthegoodpracticemeetsthecriterion.2=disagreethatthegoodpracticemeetsthecriteria.3=agreethatthegoodpracticemeetsthecriteria.4=stronglyagreethatthegoodpracticemeetsthecriteria
CriteriaScore(1to4)
Observations
Technicalfeasibility Efficacyandsuccess Respectofthehumanrightsandequityframework
Replicabilityandadaptability Inherentparticipation Networkcoordination Gendersensitiveness Innovation