Workplace Information Literacy: Its Role in Community and Technical College Libraries

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Workplace Information Literacy: Its Role in Community and Technical College Libraries. Nora J. Bird, Ph.D. Assistant Professor. AGENDA. Intentions The context: community colleges, technical schools, and proprietary schools Why? Information seeking information literacy - PowerPoint PPT Presentation


<p>Slide 1</p> <p>Workplace Information Literacy: Its Role in Community and Technical College LibrariesNora J. Bird, Ph.D.Assistant Professor</p> <p>A little bit about myself I studied biology as an undergrad, I graduated from Simmons College, I worked in Science Libraries and ended my the practice part of my career in a Community Technical College Library. Then I went to Rutgers and worked on a grant that studied Food Safety Information Seeking and Utilization, and now I am a tenure track faculty member at UNCG the LIS department is part of the School of Education. I am most interested in the connection between information and learning.</p> <p>I like to know who is in the audience any undergrads? Masters students, Phds, faculty1AGENDAIntentionsThe context: community colleges, technical schools, and proprietary schoolsWhy?Information seeking information literacyMethods and some preliminary results</p> <p>2IntentionsResearch with the nails showingIts FridayIts the day before Spring BreakLets have some fun!</p> <p>Were all interested in research I want to talk about my work with the nails showing. Its not a finished piece of art. I want to encourage questions, but Id like to encourage you to share your name when you ask a question, that way we can get to know each other better.</p> <p>I like to know who is in the audience any undergrads? Masters students, Phds, faculty3ContextA clip from the NBC program Community</p> <p>What is not shown in small clipStudents working on Basic Skills to complete GEDELL adultsMiddle and Early college studentsVocational studentsMiddle and early college students as a mission for community colleges is growing5ContextSome stats:There are over 1,100 community technical colleges in the United StatesHad their beginnings in 1901Over 62.5 million students enrolled in 2008; many more since then due to recessionSite of basic vocational education and retraining for many American workers</p> <p>North Carolina58 different collegesPrimarily county fundedMost have more than one locationSACS requires a library on every physical siteSome have only one MLS librarianTechnical schoolsOften incorporated into community colleges, example Forsyth Technical Community CollegeIn some states technical colleges are a separate network.For-profit proprietary technical schools (example ITT Tech) have experienced great growth in the past few years Extended programsExtended reachLocale for Workforce DevelopmentPrograms include:Aircraft repairPlumbingNursingDental hygienistBiotechnology technicianEnjoying New Attention</p> <p>PledgesNational 5 million new CC graduates by 2020California 1 million Gates Foundation moneyPrivate-public partnershipsEven in North Carolina</p> <p>Information SeekingRobert Taylor based on work in the workplace but with researchers.In Seeking , 2nd ed., Carol Kuhlthaus work with school children was extended to knowledge workers like lawyers and financial analystsInformed LearningIn Informed Learning, Christine Bruce posited a model she calls the Six Frames for Informed Learning. What should we teach and how, so that our students will use information successfully, creatively, and responsibly in their journey as life long learners?</p> <p>Generic, Situated, TransformativeGeST frames can be applied to the community and the workplace Information LiteracyAccording to many definitions, the information literate person must be able to recognize when information is needed and have the ability to locate, evaluate, and use effectively the needed information. (American Library Association, 1989). Skilled Blue-Collar WorkWorkforce literacyVs.Workplace Information Literacy</p> <p>Annemaree LloydInformation literacy landscapes: Information literacy in education, workplace, and everyday contextsHer title says it all. Context is essential to the process. There is no universal information literacy. The focus has been on academic information literacy.Very few blue-collar vocations have been studied Crawford &amp; Irving worked with nursing home staff, Lloyd worked with firefighters, but what about police officers, plumbers, auto mechanics, etc.18MethodAnd some preliminary resultsResearch QuestionWhat role do libraries play in workplace information literacy development?Well actually</p> <p>A different purposeWe wanted to describe what a community college librarian does. We did it for a And the question we asked was:Please estimate the percentage of your library instructional program or efforts provided for technology courses in comparison to overall instruction?</p> <p>Later onWe realized:The answers are difficult to interpret.But some resultsOnly 14% of the respondents said that more than one-quarter of their information literacy efforts were focused on vocational classes.In other words:Not enough!Mixed Methods Build a Frame</p> <p>Focus GroupsConfirmed the impression that vocational programs are underserved.I dont know many people who have HVAC degrees... If HVAC approached me to do an [information literacy class] Id have to get familiar enough to be able to answer subject-specific questions. Thats a mammoth job.</p> <p>For our instructors, as I said, and I think its usage and I think their comfort level with us. Yeah, they may know how to do that, but the ones [instructors] who come back all the time believe that we do a better job they dont try to do our job for us, just like we dont teach English but we show how to facilitate doing work in English or in Nursing. I think that they see us as professionals in the same way that they are.</p> <p>We led a session on our staff development day where people can choose to take our workshop at the library, and the information technology people loved it because in NC Live theres a place you can go where you work on certain cars. The depth of the knowledge is for real people, its not just academic. Yeah, I think the workplace and the fact that we have older students could be developed.</p> <p>Connecting Theory and PracticeWorking with Michael Crumpton, Assistant Dean for Administrative Services, as a research partnerInteracting with community college librarians in grant writing and researchUNCG was among a select group of 119 universities and colleges nationwide to be recognized by the Carnegie Foundation for its 2008 Community Engagement Classification. Future workFollow-up survey on vocational IL classesWhat are the Instructors Learning ObjectivesLibrarian-Vocational Instructor collaboration observationContinuing education for community college librarians (IMLS 2011 grant application)</p> <p>In SummaryCommunity colleges and their libraries serve a broad range of needs, including vocational/technical programsThe specifics of workplace information literacy for blue-collar workers is understudied.Studying pedagogy for that vocation might yield results.</p> <p>BibliographyBruce, C. (2008). Informed learning. Chicago: Association of College and Research Libraries.Kuhlthau, C. C. (2004). Seeking meaning: A process approach to library and information services. Westport, CT: Libraries Unlimited.Lloyd, A. (2010). Information literacy landscapes: Information literacy in education, workplace, and everyday contexts. Oxford, UK: Chandos Publishing.Lloyd, A. and Williamson, K. (2008). Towards an understanding of information literacy in context: Implications for research. Journal of Librarianship and Information Science, 40(1), 3-12.Taylor, R. S. (1985). Value-added processes in information systems. Norwood, NJ: Ablex Publishing Corporation.</p> <p>AcknowledgmentsMichael CrumptonResearch Assistants: Mendy Ozan and Tim WilliamsCommunity college librarians across North Carolina and the U.S. </p>


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