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Working with Confidence
Soft Skills Training for Women in Construction
Learning Objectives
Understand where confidence comes from and where it lies
Know what is good for you and do it
Learn how you can keep confident, even when things get tough
Understand how your confidence helps in all sorts of situations and in dealing with all type of people
“We are what we repeatedly do. Excellence then, is not an act but a habit…”
Aristotle
Where confidence comes from…
We are all born with self-confidence
Our natural confidence is there inside us at all times
Lost confidence is not lost for ever
True confidence begins on the inside
There is a circle of confidence
Women & Confidence
Describe your strong self
Describe your flaws
Your confidence
Before you start to improve your confidence, it is important to know where you are now
Confidence can range from – ARROGANCE, CONFIDENCE , SELF-DOUBT, LOW SELF –ESTEEM
Irrespective your starting point, you can develop your confidence
Knowing what is good for you & doing it…
How are you looking after you?
Know your strengths
Develop your “interdependence”
Develop your “assertiveness”
Assertiveness - what is it all about?
Philosophy of personal responsibility and an awareness of the rights of others:
Being honest with yourself and others
Having the ability to say what you want, need or feel, but not at the expense of others
Having confidence in yourself and being positive, whilst still understanding other peoples’ views
Having self-respect and respect for the others
Know your rights & defend them
Be you
Be here
Be treated with respect
Be treated equally
Be consulted and involved
Express your own perspective and opinions
Make your own decisions
Ask questions
Be heard
Speak without being dependent on the approval of others
Say “NO”
Disagree
Not know everything
You have the right to:
Keeping confident…
Keep near people with warm qualities and positivity!
Avoid spending too much time around people with cold qualities and negativity!
Overcome the fear of failure and the fear of success!
How to avoid losing self-esteem
Avoid comparison Don’t be obsessed with the approval of others Embrace change Let go of unrealistic expectations Remember you don’t need to be always in control Let go of resentments Acknowledge you are not all things to all people Define your own vision of success
Dealing with all “sorts”….
Give others the benefit
Get involved/don’t drift
Express your expectations
Deal with things as a one off
Don’t be surprised if other people are negative
Check your attitudes to improve our results
More ideas…
Think of others as equals - don’t look down and don’t look up in awe
Practice positive energy - usually energy is linked to a purpose
Think generous thoughts - by imagining positive traits in the other person
and behaving as if they were good, they can pick this up from your micro
signals
Networking with
confidence
Learning objectives
Demonstrate the value of networking
Learn some of the skills that will help support your network
Learn techniques to help you feel more confident to establish networks
Why is networking vital today?
Everyday we are bombarded with messages from the media in all sorts of ways. This also applies to purchasing goods/services and recruiting people.
Relationships usually triumph over the cold call and hard sell approach.
Advantages of networking
Improve your bank of contacts
Widen your knowledge
Be someone worth knowing
Identify job/social opportunities
Increase your confidence
Improve your job performance
Be considered an expert or highly knowledgeable
Networking for future success
Networking doesn’t just mean attending a business related meeting
It is a strategy for building your personal brand or profile
It supports your future success both at professional and personal level
Build a personal profile? Why?
Buy peopleBuy on trust first, products/services secondOver time they come to know what you doUnderstand who you areSee you as trustworthy/credible
People:
What interpersonal skills do we need?
Approach people
Listening skills - including memorising their names etc.
Information - what do they need from me and what do I need from them?
Clarify our understanding of who they are
Engage with people
Make an impression
How do we approach?
Be interested, curious, smile and etc. Elevator speech Ask great questions
Here are some examples: How did you get started in this industry/business and etc. What do you enjoy most in your work? What changes have been happening in your business lately?
What do we say?
Suggestions to be a good networker
Invest time in your network - be proactive Be a giver Attend as many networking events as you consider necessary and
stay focused on the important ones Identify the gaps in your network - make sure that you have a good
range of contacts that will benefit those in your network Be careful not to promise something that you can’t or won’t deliver Be patient - your network takes time to build
Think about
Why should anyone want to remember you?
What’s in it for them?
How can you earn a place in their lives?
How trustworthy are you?
Do you make a point of talking well about others?
Are people justified in thinking of you as a particular expert?
How well does your reputation precede you?
HIGH HEELS PROJECTLeonardo da Vinci –
Transfer of Innovation
2012-1-BG1-LEO05-06924
COPYRIGHT© Copyright 2013 High Heels Consortium
Consisting of:BULGARIAN CONSTRUCTION CHAMBER (BG)CONSTRUCTION TRAINING CENTER (BG)AR CI PROFESSIONAL CENTRE Ltd (BG)MILITOS EMERGING TECHNOLOGIES &SERVICES (GR)KNOWL (GR)RNDO Ltd (CY)STEJAR CENTER OF RESEARCH, DEVELOPMENT & EXCELLENCE (RO)
This document may not be copied, reproduced, or modified in whole or in part for any purpose without written permission from the High Heels Consortium. In addition an acknowledgement of the authors of the document and all applicable portions of the copyright notice must be clearly referenced.All rights reserved.
This project has been funded with support from the European Commission.This publication [communication] reflects the views only of the author, and the Commission cannot be held responsible for any use which may be made of the information contained therein.
Transferring the University of Salford’s award winning training programme: “‘Women and Work: Sector Pathways Initiative” (2010)