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Olivia Golden Executive Director. Work Support Strategies. WFSN Conference Workshop: Improving Benefits Access in States. November 7, 2013. WSS National Team. FUNDERS. TECHNICAL ASSISTANCE. PROJECT MANAGEMENT & EVALUATION. What is WSS? . - PowerPoint PPT Presentation
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www.clasp.org
Work Support StrategiesWFSN Conference Workshop:Improving Benefits Access in States
November 7, 2013
Olivia GoldenExecutive Director
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WSS National Team
PROJECT MANAGEMENT&
EVALUATION
TECHNICAL ASSISTANCE
FUNDERS
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What is WSS?
Improve families’ wellbeing by increasing enrollment in the full package of work supports.
Help states deliver benefits more effectively and efficiently
Share lessons learned to inform state and federal policies.
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Why WSS?
Work supports can help low-income families meet needs, improve outcomes, and stabilize work.
Yet many families do not receive the full package of benefits.
State policy, processes, systems are part of the barrier
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WSS Aims to Integrate and Modernize Delivery of….
• Medicaid/ CHIP• SNAP (nutrition assistance)• Child Care Development Fund (child care
subsidies)• Others identified by the states (such as TANF
and energy assistance)
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The States
Colorado
Idaho
Illinois
North Carolina
Rhode Island
South Carolina
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State Activities
Business processes
Policy Technology & information
systems
Data Analysis & Use
Management & Communication
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Lesson #1: Commitment by Diverse States to WSS Goals
The Puzzle• How can these states
stay committed to improving work support programs?
• What about political polarization, tight budgets, ongoing crises?
The Answers• Pre-reform systems
weren’t working.• Responsive government is
a widely shared goal.• Fragmented systems
frustrate counties.• States want wins for
children/ families.• Once agencies improve,
they don’t want to go back.
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The Wins So Far: 5 Common Themes
• Seize health reform as an opportunity for integration.
• Improve child care policy and practice.• Improve local office processes to speed
decision-making.• Make policy decisions across programs. • Fix “churn” as well as initial applications.
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The “How To’s” of State Reform
1. Use data for decision-making, but understand it’s hard.
2. Modernize technology—but don’t let it rule you.
3. Building teams takes persistence but pays off.4. Leadership and management matter.5. A learning organization can meet challenge
after challenge.
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Resources
• http://www.urban.org/worksupport/ • Early Lessons from the Work Support Strategies
Initiative Cross-cutting report: http://
www.urban.org/publications/412789.html Nine state reports: http://
www.urban.org/worksupport/Early-Lessons.cfm
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Resources (cont.)
• New Perspectives on Transforming States’ Health and Human Services, 2013. (Collection of commentaries). http://www.urban.org/UploadedPDF/412833-New-Perspectives-on-Transforming-States-Health-and-Human-Services.pdf
• Public Forum June 2013: http://www.urban.org/events/Transforming-States-Services-ACA.cfm