Wirehouse Brochure

Your HR and Health and Safety support provider

WIREHOUSE EMPLOYER SERVICES

Whatever you need. Whenever you need us.Wirehouse are one of the leading providers of employment services in the UK. With authentic personal service at the core of our business, we’ve grown from strength to strength. We’re not interested in being the biggest - we’re wholly focused on being the best.

Formed by three highly experienced directors, our expertise in HR, employment law and health and safety is backed up with a dedication to industry-leading standards of customer service.

WIREHOUSE EMPLOYER SERVICES About Wirehouse

With a team of in-house solicitors, HR professionals and qualified Health And Safety consultants, we offer comprehensive support for both large organisations and SMEs covering all your employment law, HR and health and safety requirements.

From our HQ in Warrington, Cheshire and offices in Glasgow we provide coverage for businesses across the UK, in person, online or on the phone. Whenever you need our help, we’re here for you. www.wirehouse-es.com

We’ve achieved over 95% client retention because we take a personal approach with every business, regardless of your size or sector. You know that when you engage us, we’ll do everything we can to exceed your expectations

Your personal support

Our team of professionals in the field helps you deal with your questions and issues face to face at no extra cost, offering precise, actionable advice. They are backed up with a highly skilled office team, there to advise on everything from changes in legislation to the correct wording of your employment contracts.

Our service is designed to keep you and your staff feeling safe and secure. With industry-specific guidance and training and solid legal advice from our qualified in-house solicitors, we take a proactive approach, pre-empting problems with timely expertise.

We help deal with grievances in a fair and conscientious manner, with a view to getting the best result for all parties.

We offer more than just cast-iron compliance: we can help you prepare for change or just to simplify your day-to-day processes, creating efficiencies in your HR and H&S systems that will save you time and money.


Call us on: 0844 915 0141

Our Clients & SectorsWhether you’re a small business or a large organisation with thousands of employ-ees, our approach is fundamentally the same – we’re there when you need us, providing expert tailored advice, support and training.

We work across a range of sectors including construction, hospitality, education and care. Whatever business you’re in we’ve got the insight, information and training to tackle any issue related to HR and health and safety in your business, from toolbox talks and manual handling courses through to negotiating with the HSE or managing your progress to CHAS or Safe Contractor status.

Lynda Hughes

General Manager, Coach Operator

What our clients say “The safety consultant who looks after us comes from the transport industry; the difference is massive”


We care for our clients

Our commitment to your satisfaction isn’t just talk – we’ve backed it up with two ISO certifications that help to back up our industry-leading levels of service

with best-practice management

ISO certifiedISO27001 (Information Security

Management) ensures we protect your data in line with exacting

standards of security.

ISO9001 (Quality Management System) ensures that our services

consistently meet customer’s requirements.

ISO logo

www.wirehouse-es.com

Whether you need one-off consultancy or continual support, our goal is to deliver value to you on a consistent, ongoing basis. From day one you’ll have a dedicated account manager who can help you with any aspect of our service. You get immediate access to advice and guidance from named advisors 24 hours a day, seven days a week – and they can visit you at your premises whenever you need a face-to-face meeting. Finally, our web platform gives you online access to every piece of advice or document we’ve worked on, whenever you need it.

We’re with you through thick and thin, from everyday queries to your biggest challenges.

ISO logo

Whether you need us to check your pre-existing systems are fit for purpose or work with you on a comprehensive health and safety review, we’re here to help. Our personalised service is designed to deliver dedicated and individual support, tailored to your specific needs.

We can help you when you need urgent help with a specific issue or for a fixed monthly fee you get unlimited advice and support including meetings at your premises when you need them for no extra cost.

As chartered members of the Institute of Occupa-tional Safety and Health (IOSH), our dedicated advi-sors are all personable, knowledgeable and up to date with current best practice across a range of industry sectors.

We can provide advice, training and support on any aspect of your business health and safety including:

We know that, as a small business, you simply don’t have the time or resourc-es to become a health and safety expert overnight. With legislation and best practice changing frequently, it can be a struggle to maintain compliance.


Health & Safety Supportfor Small Business

H&S Support for SME


H&S Support for SME

• Risk Assessments and Fire assessments • Fire and Emergency Procedures• Your Health & Safety Policy• Safety auditing• Manual Handling• Display Screen equipment • IOSH Working Safely & IOSH Managing Safely

We can also help with any industry specific topics:

• Kitchen inspections • Food hygiene• Manual Handling• Managing lone workers• COSHH appreciation and compliance.• Toolbox Talks• Lifting Operations and Lifting Equipment Regulations Provision and• Use of Work Equipment Regulations


From the outset you get a named consultant who

understands your industry. Their initial report will

highlight your legal obligations along with detailed

action points to ensure you understand which

areas you are non-compliant in.

Alongside scheduled site visits, you will have access

to advice and guidance 24 hours a day 7 days a

week. We can also complement your existing

knowledge with industry-leading training courses,

available on a day-rate basis at our IOSH training

centre.

H&S Support for SME

In the event of improvement or prohibition notic-

es from Enforcing Authorities (Environmental

Health, Health & Safety Executive, or Fire

Authority) we can negotiate on your behalf

helping you get back to normal business as quickly

as possible,

If things do go wrong, we can also defend you

legally. We will pay for a barrister to cover legal

costs in the event of any legal action. It’s perhaps

the strongest guarantee that any company can give

for the quality and reliability of its advice.

Call us today on 0844 915 0141 for more information.

H&S Support for SME

We take a hands-on approach to health and safety

At Wirehouse, we’ve created a service that puts you first, with personalised, individual support designed around you and your business, including advice and training on:

• Discrimination and Equal Opportunities • Equal Pay• Recruitment and Interviewing• Absence and Sickness Management Disciplinary/Dismissal Procedures Redundancy• TUPE

Most small companies don’t have the budget for a dedicated human resources person but still need help with their employment issues. From contracts through to grievances, we deliver heavyweight employment services without the need for a heavy budget.


HR Support for SME

HR Support for SME


HR Support for SME

If you need to access regular advice and personal consultancy on anything from employee handbooks to grievance procedures, we can offer exper t tailored suppor t that ensures you don’t fall foul of any legislation and can maintain a stable and happy workforce.


With a dedicated account manager who will stay in touch throughout your relationship, we can visit you at your premises whenever you need us. We’re there to proactively assess your current system to make sure it’s fit for purpose.We’re also there with responsive advice if you need to take action quickly on recruitment or underperforming staff.

As well as our site visits, you have access to our advice line 24/7 with support from qualified solicitors on request if you need to check a letter or contract.You can also view any contracts or poli- cies we’ve worked on for you online at any time through our secure client web portal.

Our Tribunal guarantee

If you do ever face an Employment Tribunal our solicitors are there with you every step of the way, including collating facts, taking statements, briefing

HR Support for SME

your witnesses and undertaking legal research, culminating in representation at tribunal.

Our guarantee to you is that we will cover the cost of any compensation or award made against you at EmploymentTribunal as part of our service

Call us today on 0844 915 0141 for more information.

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HR Support for SME

Gordon Callum, Hotelier

What our clients say I have a relationship withmy consultant which is aworld away from the callcentre my previousprovider operated.

WirehouseEmployer ServicesPentagon CentreWashington StreetGlasgow G3 8AZ

Wirehouse Employer ServicesSt James CourtWilderspool CausewayWarrington WA4 6PS


Documents

Wirehouse Brochure