What Would You (or

Dewey) Do?JEOPARDY

PROGRAMS,

PROGRAMS, & MORE

PROGRAMS

CHECKED OUT:

PARENTS

PESKY PATRONS

TODDLERS,

CHILDREN, &

TEENAGERS - OH

MY!

STAFFLY WOES

200 200 200 200 200

400 400 400 400 400

600 600 600 600 600

800 800 800 800 800

1000 1000 1000 1000 1000

PROGRAMS, PROGRAMS, & MORE PROGRAMS - 200

Without notice, three school groups come to your program that you’ve planned for

only 20 kids.

PROGRAMS, PROGRAMS, & MORE PROGRAMS - 400

A mother blames you for her not registering with her own email address

and thus does not get notified that registration is full on an event.

PROGRAMS, PROGRAMS, & MORE PROGRAMS - 600

You are planning a program for 500 people and you have no budget.

PROGRAMS, PROGRAMS, & MORE PROGRAMS - 800

You plan a program and only ONE patron shows up. Just. One.

PROGRAMS, PROGRAMS, & MORE PROGRAMS - 1000

You plan a program and community members very vocally and publicly

protest the theme/name/target audience

CHECKED OUT: PARENTS - 200

You have a parent at baby story time that is never engaged with his/her child, and repeatedly spends most of his/her time

on the phone.

CHECKED OUT: PARENTS - 400

A child in story time gets on a table in the back of the room and jumps up and

down while mom sits and ignores him as she visits with her friend. (You are alone; no other staff support nearby.)

The table collapses before you can jump up to prevent it.

CHECKED OUT: PARENTS - 600

Parents are visiting during story time in voices loud enough that you have to raise your voice to read the story and

keep the children’s attention.

CHECKED OUT: PARENTS - 800

A toddler climbs the bookshelves and pushes oversized books off the shelves from behind—3

shelves up. It is loud and everyone hears, but mom sits visiting in a corner and ignores child.

You bring the child to tell the parent the situation and your concern for their safety. She

glares at you and refuses to speak to you or acknowledge you. When she leaves later, she is

in a snit and makes rude comments as she walks out.

CHECKED OUT: PARENTS - 1000

A parent has been on the internet for a few hours. Their toddler has been in the

stroller the whole time and is now cranky, smelly, and LOUD. All the parent

does is absently say, “Shhh!” every so often.

PESKY PATRONS- 200

The library loses power/has a broken furnace/has a possible gas leak

and the decision is made to close early, but a man refuses to leave.

PESKY PATRONS- 400

A patron rants at you for over ½ an hour about a $0.20 late fee which they felt

they should not have received, despite your waiving the fee and apologizing

repeatedly.

PESKY PATRONS- 600

You have a dad with a screaming child who is trying to calm them down while

gathering books to check out, getting his laptop, and rounding up 2 other

children. He is not being very successful and the tantrum is escalating.

PESKY PATRONS- 800

A set of sibling children take the wheely computer chairs and are racing them up

and down the aisles. The parents are ignoring them because they’re too busy

checking their Facebook accounts.

PESKY PATRONS- 1000

You catch a patron committing a lewd act in the library.

TODDLERS, CHILDREN, & TEENAGERS – OH MY! - 200

You have a teen who comes to watch YouTube videos and is laughing—loud enough to disturb patrons nearby. A patron complains to you about the

noise.

TODDLERS, CHILDREN, & TEENAGERS – OH MY! - 400

A toddler pulls a table onto himself and fractures his leg.

TODDLERS, CHILDREN, & TEENAGERS – OH MY! - 600

A teen starts dancing on one of your tables and two of the table legs break.

The teen is okay, but the table is irreparable.

TODDLERS, CHILDREN, & TEENAGERS – OH MY! - 800

A special needs child is left in the library on his own for hours at a time. He has

had a cough for months that sounds like whooping cough, and soon is starting to

gasp and wheeze so the entire library hears him and starts to threaten to call

child services or the health department.

TODDLERS, CHILDREN, & TEENAGERS – OH MY! - 1000

A teen confides in you that he/she hasAn eating disorder/

Has depression/Has been cutting

STAFFLY WOES - 200

A superior makes derogatory comments about your lack of

education/schooling/degree.

STAFFLY WOES - 400

You have a co-worker who does not pull his/her share of the work and leaves all of the undesirable parts of the job you

share to you. You have to work with this person for the foreseeable future and

do not want to alienate him/her.

STAFFLY WOES - 600

A fellow staff member is angry at you and is giving you the silent treatment. You

have no idea what you have done because he/she won’t speak to you.

STAFFLY WOES - 800

A patron complains that you do not have enough staff.

STAFFLY WOES - 1000

Your Children’s Librarian has lost her voice and your story time volunteer for the

day has called in with a sick child.