Welcome to Welcome to eSaleseSales

eSales is your 24/7 online sales center designed for you to give you fast, easy answers to the questions you need answered.

eSales allows you to: Search for product by keyword, noun or partial part number

Search for and order up to 10 part numbers at a timeComplete online quote requests and convert those quotes to orders

Order routine, critical or AOG ordersIndicate special packaging, routing or shipping requirements

View our inventory real-timeTrack your orders and back-orders real time

IntroductionIntroduction

Navigate through by moving your

mouse over the top tabs. For example,

mousing over “Products” brings up the sub-menu items “eCatalog”

and “Parts Lookup”.

NavigatingNavigating

eSales provides you with two separate shopping carts:

• a “quote” cart for requesting quotes on non-priced items

• and a shopping cart, denoted as “Cart”, for buying priced items.

This is because of KAPCO’s catalog of 41,000+ SKUs, more than ½ are non-stock class items and will not have catalog

pricing. The “quote” cart was designed as an online quotation request tool for you to get fast, accurate quotes

on those items.

Shopping CartsShopping Carts

eSales online help is accessed via the

“?” icon

Online HelpOnline Help

The online help is a pop-up window with drop down selections with detailed

directions on doing just about anything in eSales.

Profiles tabProfiles tab

The Profiles tab offers two options in its sub-menu:“Session” and “Customers”

“Session” is where you set your defaults, which we’ll explain on the next page.

Session defaultsSession defaults

Select your default ship to address from the drop down, adjust your default page size

and also email us for technical or sales help.

Orders tabOrders tab

The Orders tab offers three options in its sub-menu:“Shopping Cart”, “Order Inquiry” and “Back Orders”

“Shopping Cart” is where you order product. It’s also accessed via the “Cart” icon above right.

“Order Inquiry” is where you can track your orders and account history with KAPCO.

“Back Orders” is where you can go to quickly view back orders and order details for those items.

Order InquiryOrder Inquiry

Or, search for your orders by your full or partial company PO, orders in a certain date range, or select “Advanced

Search” for additional search options.

If you know the KAPCO order

number, enter it here and select

“Go”

Navigate here by clicking on the link for “Order Inquiry”

Order Inquiry: advanced searchOrder Inquiry: advanced search

Selecting “Advanced

Search” gives several additional search options.

In fact, you can search by transaction type (quote, order or future order),

stage (picked, shipped, invoiced) or for orders containing a specific

Product number.

Order Inquiry: result screenOrder Inquiry: result screen

The result of an inquiry is a detailed order listing with

promised and invoiced dates, as well as links to

greater order details.

Click on an order number for the detail for that order.

Order DetailOrder Detail

Order detail provides most of the information

found on an actual invoice, as well as a

link to package tracking with the

tracker number and a hyper-text link through

to the shipper’s web site.

Shopping CartShopping Cart

Shopping cart steps you through each of the requirements all

the way to check out. You can add items to

the cart here or directly from the search and

look up screens found under the “Products”

tab.

Shopping Cart: shipping infoShopping Cart: shipping info

Use the drop downs to select and verify your

ship to address information.

Insert your PO number

Shopping Cart: shipping infoShopping Cart: shipping info

Use the drop downs to indicate shipping

instructions (routine, critical or AOG) and select your carrier.

Shopping Cart: NotesShopping Cart: Notes

Use this space for alternate delivery

instructions, requested documentation or special packaging

instructions. Anything that you enter here will appear on our internal

picking ticket.

Shopping cart: check outShopping cart: check out

Once everything is complete, use the

“Place on Account” button to create an

order. You will see an order confirmation screen and receive an order confirmation email.

You can then immediately track the

status of that order using “Order Inquiry”.

Products: searching using Products: searching using eCatalogeCatalog

Search for products by keyword, noun, partial part number, complete part number and limit that to OEM categories.

For example, here is a search for Boeing seals.

We did this by typing “seal” in the search field and then clicking the word “Boeing” in the Product Category tree to the left. Clicking “Go” would have searched for all KAPCO seals.

Products: adding to cart from Products: adding to cart from eCatalogeCatalog

Note the “add to” column. This tells you whether the part is priced and would be therefore added to the shopping cart. If the item is not priced, it would be added to the “Quote” cart.

Note you can also enter the quantity you desire here and select “add” to add all items to their respective cart.

Products: detailed product Products: detailed product informationinformation

Clicking on the product number will take you to another screen showing detailed information, including links to alternate or substitute products if they exist.

Products: multi-part lookupProducts: multi-part lookup

Lookup or add directly to cart, 10 part numbers at a time.

Products: multi-part lookupProducts: multi-part lookup

Result screen gives pricing, inventory, description, cross references and also rejects non KAPCO catalog items.

SummarySummary

• Now you are well on your way to being a KAPCO eSales jedi.

• As an observant jedi-in-training, you will note that we skipped the quotation process! That’s because it is identical to the sales checkout process. The only added piece is that you will get an email from us telling you that your quoted items are priced and ready for sale.

• That’s it. Happy trails.