Welcome Letter

(TTY)

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Florida Clerks of Court

& Comptrollers Alachua………………………..J.K. "Buddy" Irby

Baker………………………………..Stacie Harvey

Bay…………………………………………Bill Kinsaul

Bradford……………………………..Ray Norman

Brevard…………………………………….Scott Ellis

Broward………………………..Howard Forman

Calhoun………………….………...Carla A. Hand

Charlotte………………………..Barbara T. Scott

Citrus……………………………………Angela Vick

Clay…………………………………...Tara S. Green

Collier…………………………….Dwight E. Brock

Columbia……………………….P. DeWitt Cason

DeSoto………………………...Nadia Daughtrey

Dixie………………………………….Dana Johnson

Duval………………………………..Ronnie Fussell

Escambia…………………………...Pam Childers

Flagler……………………………Gail Wadsworth

Franklin…………………….Marcia M. Johnson

Gadsden……………………...Nicholas Thomas

Gilchrist……….…………………...Todd Newton

Glades……………………….…Sandra H. Brown

Gulf…………………………………Rebecca Norris

Hamilton……………………….W. Greg Godwin

Hardee……………………………Victoria Rogers

Hendry…………………………….Barbara Butler

Hernando……………….Donald C. Barbee, Jr.

Highlands…………………………Bob Germaine

Hillsborough…………………………….Pat Frank

Holmes………………………………..Kyle Hudson

Indian River……………….…..Jeffrey R. Smith

Jackson…………………….Dale Rabon Guthrie

Jefferson……………………………….Kirk Reams

Lafayette……………………………….Ricky Lyons

Lake………………………………………….Neil Kelly

Lee……………………………………Linda Doggett

Leon………………………………………..Bob Inzer

Levy…………………………………….Danny Shipp

Liberty…………………………..Kathleen Brown

Madison………………………………Tim Sanders

Manatee…………..……..Angelina Colonneso

Marion………………………David Ellspermann

Martin……………..………...Carolyn Timmann

Miami-Dade……………………….Harvey Ruvin

Monroe……………………………..Amy Heavilin

Nassau……………………………..John Crawford

Okaloosa…………………………….JD Peacock II

Okeechobee……………….Sharon Robertson

Orange……………......Tiffany Moore Russell

Orange Comptroller…...Martha O. Haynie

Osceola………………………Armando Ramirez

Palm Beach……………………..Sharon R. Bock

Pasco………………………………Paula S. O'Neil

Pinellas…………………………………..Ken Burke

Polk………………………...Stacy M. Butterfield

Putnam…………………………………..Tim Smith

St. Johns…………………………..Hunter Conrad

St. Lucie…………………...…….Joseph E. Smith

Santa Rosa…………………Donald C. Spencer

Sarasota……………………….Karen E. Rushing

Seminole……………………..Maryanne Morse

Sumter……………………………Gloria Hayward

Suwannee…………………………….Barry Baker

Taylor……………………….Annie Mae Murphy

Union………………………………..Kellie Connell

Volusia………………………….Diane Matousek

Wakulla…………………….Brent X. Thurmond

Walton………………………………….Alex Alford

Washington……………………………..Lora Bell

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Floor Plan

Registration……………………………………………………………………………….……..West Registration Desk

Solutions Lounge……………………………………….………………………………….……………...……..Palms A&B

General Session……………………………………….……….………………....………………………………..…Palms C

Finance Track………………………………………….……………………...…………………………………..…...Palms D

Inspector General/Internal Audit Track………………………………………………………….…..……..Palms E

Technology Track………………………………………………………………………………………………….…..Palms F

Executive Session…………………………………………………………………………………………..….……..Palms G

FCCC Hosted Lunch………………………………………………………………………………..…Magnolia Ballroom

Clerks Only Lunch……………………………………………………………………………………………..Cypress 4&5

Presidents Reception……………………………………………………………………….…………Key West Terrace

** The Key West Terrace is located on the first floor, one floor up from the hotel lobby

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Meeting Schedule

Tuesday, February 16 8:30 a.m.—10:00 a.m. CCIS COMMITTEE MEETING —Magnolia A 10:00 a.m.—12:00 p.m. TECHNOLOGY COMMITTEE MEETING—Magnolia B 12:00 p.m.—1:00 p.m. CLERICUS COMMITTEE MEETING —Palms A 1:00 p.m.—3:00 p.m. COMMUNICATIONS COMMITTEE MEETING —Magnolia A 3:00 p.m.—5:00 p.m. CCOC EXECUITVE COUNCIL MEETING —Magnolia B 3:00 p.m.—5:00 p.m. EARLY REGISTRATION —West Registration Desk Wednesday, February 17 6:30 a.m.—9:30 a.m. BREAKFAST —Hotel Lobby 7:00 a.m.—5:00 p.m. REGISTRATION —West Registration Desk 8:00 a.m.—5:00 p.m. SOLUTIONS LOUNGE —Palms A&B 8:20 a.m.—10:00 a.m. GENERAL SESSION —Palms C 10:00 a.m.—10:20 a.m. MID-MORNING BREAK —Palms Foyer 10:20 a.m.—5:00 pm. INSPECTOR GENERAL/INTERNAL AUDIT TRACK —Palms E 10:20 a.m.—5:00 pm. FINANCE TRACK —Palms D 10:20 a.m. —5:00 p.m. TECHNOLOGY TRACK —Palms F 12:00 p.m. —1:00 p.m. FCCC HOSTED LUNCH —Magnolia Ballroom 12:00 p.m. —1:00 p.m. CLERKS ONLY LUNCH —Cypress 4&5 1:20 p.m. —5:00 p.m. EXECUTIVE SESSION —Palms G 3:00 p.m.—3:20 p.m. MID-AFTERNOON BREAK —Palms Foyer 5:30 p.m.—6:30 p.m. PRESIDENT’S RECEPTION —Key West Terrace Thursday, February 18 6:30 a.m.—9:30 a.m. BREAKFAST —Hotel Lobby 7:00 a.m.—5:00 p.m. REGISTRATION—West Registration Desk 8:00 a.m.—5:00 p.m. SOLUTIONS LOUNGE—Palms A&B 8:20 a.m.—5:00 p.m. INSPECTOR GENERAL/INTERNAL AUDIT TRACK —Palms E 8:20 a.m.—5:00 pm. FINANCE TRACK —Palms D 8:20 a.m.—10:00 a.m. TECHNOLOGY SUBCOMMITTEE MEETING —Palms F 10:20 a.m.—5:00 pm. TECHNOLOGY TRACK —Palms F 10:00 a.m.—10:20 a.m. MID-MORNING BREAK—Palms Foyer 12:00 p.m. —1:00 p.m. LUNCH ON YOUR OWN 12:00 p.m.—1:00 p.m. JUSTICE PARTNERS COMMITTEE MEETING —Cypress 1 1:00 p.m. —3:00 p.m. ODYSSEY COUNTIES OF FLORIDA MEETING —Cypress 2 3:00 p.m.—3:20 p.m. MID-AFTERNOON BREAK—Palms Foyer Friday, February 19 6:30 a.m.—9:30 a.m. BREAKFAST —Hotel Lobby 7:30 a.m.—10:00 a.m. REGISTRATION—West Registration Desk 8:20 a.m.—10:00 a.m. FINANCE TRACK —Palms D 8:30 a.m. —11:30 a.m. DISTRICT V CAUCUS—Cypress 1

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Agenda

WEDNESDAY, FEBRUARY 17 6:30 a.m. – 9:30 a.m. Breakfast at Your Leisure (Hotel Lobby) 7:00 a.m. – 5:00 p.m. Registration (West Registration Desk) 8:20 a.m. – 10:00 a.m. General Session – (Palms C) 8:40 a.m. – 9:20 a.m. National Economic Update In this presentation, you will ask and answer five questions about the US

economy in 2016. From the labor market to the housing market, across inflation and the Fed, participants will leave with a theory of prediction and a sense of Payden & Rygel’s 2016 economic outlook.

Presenter: Peter W. Beer, VP, Economist, Payden & Rygel Investment Management 9:20 a.m. – 10:00 a.m. State of Florida Economic Update The US economy has been ensconced in an under-performing expansion

for six and a half years now. Recent data suggests little positive change but also no recession on the horizon. Fortunately, Florida is among the stronger states. In this session you will learn why we believe Florida is well situated to continue exceptional growth over the next few years as the economy shifts to a new monetary and political environment.

Presenter: Gregory Miller, Chief Economist, SunTrust Bank 10:00 a.m. – 10:20 a.m. Mid-Morning Break (Palms Foyer)

Inspector General/Internal Audit Track – (Palms E)

10:20 a.m. – 12:00 p.m. Using Benford's Law for Fraud Detection and Auditing This session, is designed to show auditors and other data analysts how to

run Benford’s Law on a regular basis to create a continuous auditing process.

Presenter: Don Sparks, CIA, CISA, CRMA, Vice President, Audimation Services Inc.

12:00 p.m. – 1:00 p.m. FCCC HOSTED LUNCHEON (Magnolia Ballroom) 1:20 p.m. – 3:00 p.m. Understanding Your Data and Best Practices in Data Analytics

This course will feature a live demonstration using IDEA of how to understand your data. In addition, this course will cover best practices in performing data analytics using IDEA.

Presenter: Lance Schmidt, Principal, CliftonLarsonAllen, LLP

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Agenda

WEDNESDAY, FEBRUARY 17, cont’d

Inspector General/Internal Audit Track – (Palms E) 3:00 p.m. – 3:20 p.m. Mid-Afternoon Break (Palms Foyer) 3:20 p.m. – 5:00 p.m. Becoming a Better Data Analyst: Achievable Ideas and Analytics That

Can Yield Better Results Data mining or analytics is a topic that goes beyond any specific vendor or

technology. One of the main goals for audit analysis technology is to help and guide auditors and investigators to become better data analysts. The software used, although still important, is secondary.

This presentation will walk through a few different audit analysis

scenarios using some of the unique capabilities of Arbutus. The goal will be to give some ideas on new or easier type of analysis and how audit specific software can make you a better data analyst.

Presenter: Brad Thiessen, Director of Client Services, Arbutus Software Inc.

5:30 p.m. – 6:30 p.m. PRESIDENT’S RECEPTION (Key West Terrace)

Finance Track – (Palms D)

10:20 a.m. – 12:00 p.m. Best Practices: Collections/Payment Plans In this session, you will learn the history of why we are who we are, why

we recently revised the BP, pending legislation that affects collections and how the BP helps with our goal of increasing collection revenue. There will also be a discussion on the collections checklist within the BP.

Panelist(s): Gypsy Bailey, General Counsel/Court Director, Leon County Clerk's Office Louis Tomeo, Director, Criminal Court Services, Palm Beach County Clerk & Comptroller’s Office

12:00 p.m. – 1:00 p.m. FCCC HOSTED LUNCHEON (Magnolia Ballroom)

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Agenda

WEDNESDAY, FEBRUARY 17, cont’d

Finance Track – (Palms D)

1:20 p.m. – 3:00 p.m. Best Practice: Unclaimed Funds and Reopen Civil Cases This session will cover the types of unclaimed monies held by the Clerk,

both court and administrative funds. The interplay between sections 43.19, 116.21, and 717.117 will be discussed as well as issues recently raised by the Department of Financial Services about reporting. There will be an open discussion of methods of tracking adjudicated verses non-adjudicated registry funds and 717 funds also in the registry. Some of the problematic situations will be identified and options provided to achieve resolution with the discrepancies with the Department of Financial Services. This session will also review when it is appropriate to assess more than the $50 reopen fee and when it is not.

Panelist(s): Kathleen Savor, Director of Court Operations, Palm Beach County Clerk & Comptroller’s Office

Jean Sperbeck, General Counsel, Alachua County Clerk's Office Amy Stein, Tax Deeds & Foreclosure Manager, Palm Beach County Clerk & Comptroller’s Office

3:00 p.m. – 3:20 p.m. Mid-Afternoon Break (Palms Foyer) 3:20 p.m. – 5:00 p.m. A Discussion About Internal Controls This session will incorporate a discussion about the importance of

internal controls, and will cover the following: What are internal controls? COSO internal controls framework Internal controls risk assessment Designing internal controls Testing internal controls

Presenter(s): Clarissa Clark, Risk Assurance Manager,

PricewaterhouseCoopers, LLP Giselle Read, Risk Assurance Director,

PricewaterhouseCoopers, LLP 5:30 p.m. – 6:30 p.m. PRESIDENT’S RECEPTION (Key West Terrace)

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Agenda

WEDNESDAY, FEBRUARY 17, cont’d

Technology Track – (Palms F)

10:20 a.m. – 12:00 p.m. How Do I Start?—Best Practices for Planning and Implementing an Electronic Document Management Project

In this session, you will learn about the best practices for implementing an electronic document or record management program to include:

Where and how to get started Departmental needs gathering

How to best organize files

What should and shouldn't be digitized

How to get buy in from the organization

Presenter: Logan Di Liello, Senior Account Executive, CDIA+, MCCi Innovations

12:00 p.m. – 1:00 p.m. FCCC HOSTED LUNCHEON (Magnolia Ballroom)

1:20 p.m. – 3:00 p.m. Understanding Your Data and Best Practices in Data Analytics

[(Inspector General Track) (Palms E)] This course will feature a live demonstration using IDEA of how to

understand your data. In addition, this course will cover best practices in performing data analytics using IDEA.

Presenter: Lance Schmidt, Principal, CliftonLarsonAllen, LLP . 3:00 p.m. – 3:20 p.m. Mid-Afternoon Break (Palms Foyer) 3:20 p.m. – 5:00 p.m. Technology Roundtable This session will cover all forms of business intelligence and analytics

including shared issues and concerns, such as security, accessibility, risk and exposure.

Facilitator: Brent R. Holladay, Chief Deputy, Information Resources, Lake County Clerk's Office 5:30 p.m. – 6:30 p.m. PRESIDENT’S RECEPTION (Key West Terrace)

Executive Track – (Palms G)

12:00 p.m. – 1:00 p.m. CLERKS/COMPTROLLERS ONLY LUNCHEON (Cypress 4 & 5)

1:20 p.m. – 5:00 p.m. EXECUTIVE SESSION (Clerks Only) - (Palms G) 5:30 p.m. – 6:30 p.m. PRESIDENT’S RECEPTION (Key West Terrace)

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Agenda

THURSDAY, FEBRUARY 18

6:30 a.m. – 9:30 a.m. Breakfast at Your Leisure (Hotel Lobby) 7:00 a.m. – 5:00 p.m. Registration (West Registration Desk)

Inspector General/Internal Audit Track – (Palms E)

8:20 a.m. – 10:00 a.m. Inspector General/Internal Audit Roundtable Auditors face similar situations in the various counties they audit. This

session will have a discussion of an audit by three separate audit/IG organizations that have significant results. The discussion will include unique audit procedures performed and conditions found during the audit. The objective is to assist other auditors to consider the risk of these audit entities and unique audit procedures they may employ to determine whether similar conditions exist.

Facilitator: Bob Melton, Inspector General, Lake County Clerk's Office

10:00 a.m. – 10:20 a.m. Mid-Morning Break (Palms Foyer) 10:20 a.m. – 12:00 p.m. Tips for Best Usage of Electronic Work Papers In this session, you will hear a brief, high-level overview of TeamMate AM,

understand key benefits of the product components, show how the product can maximize efficiencies and learn the critical phases for a successful implementation of audit management software.

Presenter: Pamela McCoy, CPA, CIA, CISA, Director, Federal Government Practice, TeamMate, Wolters Kluwer 12:00 p.m. – 1:00 p.m. LUNCH (On Your Own) 9

Agenda

THURSDAY, FEBRUARY 18, cont’d

Inspector General/Internal Audit Track – (Palms E)

1:20 p.m. – 3:00 p.m. Audits to Go In this session, various counties will provide a high-level overview of

recently performed special audits. The types of audits are as follows: Lake County’s Road Operations Audit Pinellas County’s Animal Services Audit Pasco County’s Utilities Billing Audit

The counties will discuss the objectives of the audit; procedures; findings; and results.

Panelist(s): The Honorable Paula O’Neil, Ph.D., Clerk of Court &

Comptroller, Pasco County

Hector Collazo Jr., Inspector General/Chief Audit Executive,

Pinellas County Clerk's Office

Bob Melton, Inspector General, Lake County Clerk's Office

Patrice Monaco-McBride, Inspector General, Director of Division of Inspector General, Pasco County Clerk's Office

Josseibel Vazquez-Gonzalez, Auditor, Division of Inspector General, Pasco County Clerk's Office

3:00 p.m. – 3:20 p.m. Mid-Afternoon Break (Palms Foyer) 3:20 p.m. – 5:00 p.m. Key areas that Clerks’ Offices should focus when it comes to Fraud In this session, you will learn common areas that continuous and planned audits will mitigate potential fraud:

Acceptance of Credit Cards For Payments Unannounced Audits of Petty Cash, Jury, Change Funds, Etc. County’s Purchasing Card (P-Card) Audits of Selected County Service & Maintenance Contracts Unannounced Audits of the Existing Bank Accounts Observations of Annual Physical Inventory of Fixed Assets Identify Departments With Consumer Products Continuous Audits of Driver and Vehicle Information Database

(DAVID) Audits of Selected Construction Contracts Guardianship Investigations

Presenter: Hector Collazo Jr., Inspector General/Chief Audit Executive, Pinellas County Clerk's Office

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Agenda

THURSDAY, FEBRUARY 18, cont’d

Finance Track – (Palms D) 8:20 a.m. – 10:00 a.m. CCOC Revenues Training This session will be a fun Jeopardy Game that will challenge the

knowledge of participants about the Clerk’s court-related trust fund revenues, including their knowledge of statutes, uniform accounting system, and collection performance.

Presenters: The Honorable Tara Green, Clerk of Court, Clay County John Dew, Executive Director, Clerks of Court Operations

Corporation Doug Isabelle, Deputy Executive Director, Clerks of Court

Operations Corporation Joe Valentino, Finance Services Director, Palm Beach County Clerk & Comptroller’s Office

10:20 a.m. – 12:00 p.m. Understanding current workload, revenue, and cost driver metrics The presentation will focus on the independent workload analysis project

completed in November and December, 2015 . The project was an analytical examination of workload of the Clerks and the impact of changes to the cost and revenue base. While cases processed have decreased over the past five years statewide, the empirical data supports the workload has not decreased over the same time period. The project also analyze variations of cost and revenue drivers across the Clerk’s offices. The purpose of the presentation will be to review the results of the consultants work and summarize the key factors that have caused an increase in workload , and revenue and cost drivers (largely driven by factors beyond the Clerk control ) impacting Clerk’s revenues and costs.

Presenter(s): The Honorable Stacy Butterfield, CPA, Clerk of Court, Polk County

The Honorable Karen Rushing, Clerk of Court, Sarasota County

The Honorable Carolyn Timmann, Clerk of Court, Martin County

12:00 p.m. – 1:00 p.m. LUNCH (On Your Own)

1:20 p.m. – 3:00 p.m. Voluntary disclosure of debt/Popular annual financial report This session will cover the importance of voluntary disclosure of non-

bonded debt (bank loans, debt other than bonds, state revolving loans, etc.).

Presenter: Paul Wunderlich, Director of Finance and Accounting, Orange County Comptrollers’ Office

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Agenda

THURSDAY, FEBRUARY 18, cont’d 3:00 p.m. – 3:20 p.m. Mid-Afternoon Break (Palms Foyer)

Finance Track – (Palms D)

3:20 p.m. – 5:00 p.m. Payroll Tax Rules, Employee Benefits, and State and Federal Income

Tax Reporting This session will discuss the treatment of various taxable and excluded

Fringe Benefits and Nonqualified Deferred Compensation plans (for governmental and tax-exempt employers) as the medium for addressing payroll tax withholding and reporting requirements. This session will also briefly note other related tax treatment, such as state unemployment taxes and the treatment of qualified and nonqualified deferred compensation amounts earned in other states and paid after an individual is a resident of Florida.

Presenter: Karen Field, Principal, KPMG Washington National Tax Practice Compensation & Benefits Group

8:20 a.m. – 10:00 a.m. Technology Subcommittee Meeting 10:00 a.m. – 10:20 a.m. Mid-Morning Break (Palms Foyer)

Technology Track – (Palms F)

10:20 a.m. – 12:00 p.m. Information and Network Security Introduction to and implementation of security; identification and

responses to incidents; and behavioral analysis. Presenter: Cyber Special Agent, FBI

12:00 p.m. – 1:00 p.m. LUNCH (On Your Own) 3:00 p.m. – 3:20 p.m. Mid-Afternoon Break (Palms Foyer) 3:20 p.m. – 5:00 p.m. Understanding PCI Assessments and Certification This session will cover the following:

About the Council Protecting Payment with PCI 2016 Updates Educational Resources and Training Involvement Opportunities

Presenter: Mark Mrotek, Certification Programs Manager, PCI Security Standards Council 12

Agenda

FRIDAY, FEBRUARY 19 6:30 a.m. – 9:30 a.m. Breakfast at Your Leisure (Hotel Lobby) 7:30 a.m. – 10:00 a.m. Registration (West Registration Desk)

Finance Track – (Palms D)

8:20 a.m. – 10:00 a.m. Finance Roundtable

The Department of Revenue Indirect Cost Rate Study Panelist(s): Barbara Scott, Clerk of Court, Charlotte County Bill Day, Clerk Finance Officer, Sarasota County Clerk’s Office

New Compliance procedures for Article V regarding Alimony and Child Support Payments

Discussion on compliance steps for Article V regarding identification of delinquent accounts

Internal controls deterioration with an aging population of the workforce

Panelist: Bert Martinez, CPA, Purvis, Gray and Company, LLP

Best Practices for providing accurate and complete Assessment & Collections report data

Panelist: Alex Nicholas, Strategic Programs Manager, Florida Court Clerks & Comptrollers

End of Conference

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Agenda

Save the Dates

2016 Summer Conference

June 27 - 30

Rosen Shingle Creek

9939 Universal Blvd.

Orlando, Florida 32819

2016 Fall Conference

November 15-17

The Grand Sandestin

9300 Emerald Coast Pkwy W

Destin, Florida 32550

Funding for the Clerks of Court education program is provided by the Florida Clerks of Court Operations Corporation. An additional grant is also provided by the Florida

Local Government Investment Trust.