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Wednesday, February 18, 2015 10:00 a.m. – 11:30 a.m., Central Time Presented by Information Technology Services Division (ITSD), Information Technology Security (ITS), Access Management Branch (AMB) United States Department of Agriculture Office of the Chief Financial Officer National Finance Center NFC User Group Meeting

Wednesday, February 18, 2015 10:00 a.m. – 11:30 a.m., Central Time Presented by Information Technology Services Division (ITSD), Information Technology

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Page 1: Wednesday, February 18, 2015 10:00 a.m. – 11:30 a.m., Central Time Presented by Information Technology Services Division (ITSD), Information Technology

Wednesday, February 18, 201510:00 a.m. – 11:30 a.m., Central Time

Presented by

Information Technology Services Division (ITSD), Information Technology Security (ITS),Access Management Branch (AMB)

United States Department of AgricultureOffice of the Chief Financial Officer

National Finance Center

NFC User Group Meeting

Page 2: Wednesday, February 18, 2015 10:00 a.m. – 11:30 a.m., Central Time Presented by Information Technology Services Division (ITSD), Information Technology

NFC ASO User Group MeetingAgenda

• Welcome

• Webinar Guidelines

• News & Updates

– Secretary of Agriculture’s Signature Process Improvement Initiative

– Expansion of Inactivity Process to Web Apps

– Email Address Update

– Role Based Security

– Miscellaneous

• Questions & Comments

February 18, 2015 2

Page 3: Wednesday, February 18, 2015 10:00 a.m. – 11:30 a.m., Central Time Presented by Information Technology Services Division (ITSD), Information Technology

NFC ASO User Group MeetingWebinar Guidelines

• Place your phone on ‘mute’

• Do not put your phones on ‘hold’

• Include your agency acronym with your name when signing in

• Send your name & agency, comments & questions via the Notes tab during the

webinar

• Email [email protected] for a copy of the presentation or download it from

the NFC Security Corner User Group Page (

https://www.nfc.usda.gov/Security/user_group.html) Limit background noise, side conversations, etc. when asking questions

Remember: Your participation is critical to our success!

February 18, 2015 3

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February 18, 2015 4

• Processing times continue to improve• Oct 2012 - Averaged 20.5 days to process requests• Dec 2014 - Averaged 3.5 days to process requests (83% reduction)• Jan 2015 - Averaged 2.69 days to process requests

• Looking ahead• Continuous monitoring and improvements• Feedback is important• Compliance with policy will keep us on track

NFC ASO User Group MeetingSecretary of Agriculture’s

Signature Process Improvement Initiative

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February 18, 2015 5

• Notices delivered• Jan 7, Jan 26, Feb 3

• Deletions • Began Feb 9• Suspended pending solution to infrequently used apps

• Apps affected• SALL, DPRW, FUND, FSDE, ITRS, OFEE, PADS, RPTC, HIPS• Must log into each application to remain active

• Emails • 30 day warning, 60 day disable, 120 day delete• Identifies application in subject line and greeting• Identifies action taken• Identifies user name• Still missing user email addresses

NFC ASO User Group MeetingExpansion of Inactivity Process to Web Apps

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February 18, 2015 6

Number Accounts Deleted: 14,391

Percent Never Used: 62.88%

Percent Logged in but Deleted: 37.12%

Average Number of Days Since Last Logon: 1,068

SAC User Totals:1 SAC Code – 2,5352 SAC Codes – 8,4103 SAC Codes – 3,446

NFC ASO User Group MeetingExpansion of Inactivity Process to Web

Apps

Page 7: Wednesday, February 18, 2015 10:00 a.m. – 11:30 a.m., Central Time Presented by Information Technology Services Division (ITSD), Information Technology

February 18, 2015 7

NFC ASO User Group MeetingExpansion of Inactivity Process to Web

Apps

Page 8: Wednesday, February 18, 2015 10:00 a.m. – 11:30 a.m., Central Time Presented by Information Technology Services Division (ITSD), Information Technology

February 18, 2015 8

NFC ASO User Group MeetingExpansion of Inactivity Process to Web

Apps

Page 9: Wednesday, February 18, 2015 10:00 a.m. – 11:30 a.m., Central Time Presented by Information Technology Services Division (ITSD), Information Technology

February 18, 2015 9

ASO Comments

Leslie Perkins – AMS: OFEE Biennial Review of Charges for Things of Value web application. This is a biennial (every 2 year) reporting requirement.   Why would ANYONE be required to log into the system every 6 months to maintain access?   

Linda Price – RD: OFEE Warning: User Account Deleted. Considering I only use this 1 time per year, that would probably be why it was more than 120 days…There has never been this requirement in the past and a warning is normal protocol before deleting a user on most systems. 

NFC ASO User Group MeetingExpansion of Inactivity Process to Web

Apps

Page 10: Wednesday, February 18, 2015 10:00 a.m. – 11:30 a.m., Central Time Presented by Information Technology Services Division (ITSD), Information Technology

February 18, 2015 10

• Possible Exclusions• Infrequently used Apps

• DPRW• OFEE

• Users on extended leave• On the mainframe, we can put users in a special dept (EXTLV) that

will keep them from being deleted in the inactive accounts process if they’re going to be on extended leave. It would be great if we could do something similar with the Web Apps. A flag maybe?

• Removal of ASUSPENDs• Must log in immediately after access given to prevent being deleted

• NIST 800-53: AC-02 (3) Account Management • The information system automatically disables inactive accounts after

[Assignment: organization-defined time period].

NFC ASO User Group MeetingExpansion of Inactivity Process to Web

Apps

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February 18, 2015 11

• Notice went out November 20, 2014

• Currently loading email addresses for all users

• ASOs provide email addresses via access forms

• ASOs provide email addresses via spreadsheet

• AMB extract email addresses from Insight

• Completed ASOs, APHIS, other agencies

• Admins instructed to give one warning after missing address, then cancel

future forms

NFC ASO User Group MeetingEmail Address Update

Page 12: Wednesday, February 18, 2015 10:00 a.m. – 11:30 a.m., Central Time Presented by Information Technology Services Division (ITSD), Information Technology

February 18, 2015 12

• First Up: IRS & NIST

• Will post user guide

• Implementation Strategy / Process

• Use Security Requirements Matrix (SRM) to document access for roles

• Phased Approach

• ASO Responsibilities

• Forms

• Schedules

• Sample forms / SRMs

NFC ASO User Group MeetingRole Based Security

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February 18, 2015 13

• Training• All Training / User Group meetings have been placed on the web site • Can now register for multiple sessions at one time• New Training for Distributed Security Administrators (DSAs)• Register online at https://www.nfc.usda.gov/Security/Security_Training.html • 1:00 p.m. – 3:00 p.m., Central Time

• If Wednesday falls on a holiday, class will be moved to following Thursday• ASO Basic Training (1st Wednesdays)• Remedy Requester Console Training (2nd Wednesdays)• ASO Intermediate Training (4th Wednesdays)

• Remedy Requester Console• New Paycheck8 Summary Line

NFC ASO User Group MeetingMiscellaneous

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February 18, 2015 14

• Form AD-3100-A Changes1. Modify the form to change all references to 'Agency' to 'Agency/Tribal

Organization' 2. Add Block numbers3. Lengthen the two Email address fields4. Add Mailing Address (2 lines for Address; City, State, ZIP fields) 5. Add Note at bottom of form associated with Security Officer Type field:

‘Tribal Organizations use Division and Department only’) 6. Add an ACTION REQUIRED block with options for ADD, MODIFY &

DELLETE 7. Add SPECIAL INSTRUCTIONS block 8. Increase size of PHONE field

• More changes coming for AD-3100-P & AD-3100-R

NFC ASO User Group MeetingMiscellaneous

Page 15: Wednesday, February 18, 2015 10:00 a.m. – 11:30 a.m., Central Time Presented by Information Technology Services Division (ITSD), Information Technology

February 18, 2015 15

• Remedy Requester Console• New Paycheck8 Summary Line in Remedy Requester Console

• Contractor Report Available• Issue Resolved

• Security Incidents• Using the IDs of others after they retired• Changing passwords of IDs to allow others to use them

NFC ASO User Group MeetingMiscellaneous

Page 16: Wednesday, February 18, 2015 10:00 a.m. – 11:30 a.m., Central Time Presented by Information Technology Services Division (ITSD), Information Technology

NFC ASO User Group MeetingContact Information

Access & Report Requests via Remedy Requester Consolehttps://servicecenter.nfc.usda.gov/arsys/home

Trouble Tickets (Operations & Security Center)[email protected] or (800) 767-9641

Contact AMB (Request Training, Notifications)[email protected]

Security Cornerhttps://www.nfc.usda.gov/Security/Security_home.html

Ivan JacksonAssociate Director, ITSD, [email protected]

Lisa StaffordChief, ITSD, ITS, [email protected]

Remedy Requester Console TrainingLouis Collins, AMB [email protected]

James Varnado, AMB [email protected]

Evangeline Duncan, AMB [email protected]

ASO Basic TrainingJennee Marquez, AMB [email protected]

ASO Intermediate Training Susan Traill, AMB [email protected]

February 18, 2015 16

Page 17: Wednesday, February 18, 2015 10:00 a.m. – 11:30 a.m., Central Time Presented by Information Technology Services Division (ITSD), Information Technology

NFC ASO User Group Meeting

Questions? Comments?

February 18, 2015 17