Web+Conferencing student+slides+handout

8/14/2019 Web+Conferencing student+slides+handout

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connecting communities with opportunities through technology

RunningRunning Effective OnlineEffective Online TrainingsTrainings &&

MeetingsMeetings

Facilitated by Lindsay Bealko

If you havent, please join the audio portion* of the conference:

-Press the 6 key

Passcode: 101 0541

*If you have difficulty connecting, send a question via the Question &Answers window in the lower right portion of your screen.

Well begin at 10am. Thank you for coming!Well begin at 10am. Thank you for coming!

on your phoneto mute your

line. Press again

to un-mute.


Running Effective Online

Trainings & Meetings

Toolkit Consulting

For NPower Seattle


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What is CCN?

A statewide coalition of public & private organizationscollaborating to build the capacity of communitytechnology providers in WA

Lead partners:


Why are we here today?

Learning ObjectivesBy the end of this workshop you will be able to

1. State your primary goals and objectives for

leading online trainings or meetings

2. Identify your high priority web conferencing

features

3. Use features, key questions, and available

resources to compare web conferencing

providers

4. List the key steps in preparing for an online

training or meeting

5. Choose two to three techniques you will use to

make your next webinar more engaging and

interactive


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Workshop Agenda

Lay of the Land: How tech is transforming training

Getting Started with Web Conferencing

Planning a Seamless Online Training/Meeting

Tips for Delivering an Engaging Online Training/Meeting

Action Planning

& A and Wra -u

Whats your experience with webinars?

Im a Rookie - this is the 1st onlinepresentation I've attended:

Im a Regular Webinar is mymiddle name!

Im Comfortable - I've attended afew online meetings orpresentations

Directions: Using the white board tools on the upper right of your

screen, place a stamp in the box that most closely defines your

experience and comfort level with webinars.


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LiveMeeting: A 3-Minute Tour

Minimize,restore,

close

Attendeelist

Seating

Chart

Q & A Box

Anything else youd like me to know

about todays workshop?

My hopes for the session: My concerns for the session:

Directions: Using the white board tools on the upper right of your

screen, select the text tool shown, click in the boxes above, and

begin typing your hopes & concerns for the session.


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Workshop Agenda

Lay of the Land: How tech is transforming trainingLay of the Land: How tech is transforming training




Action Planning

& A and Wra -u

The World of e-Learning


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Whats In It For Me?

The Promise of e-Learning Tools

Support different learning styles

Expand reach

Can be cost effective

Consistency & quality of training delivered

Convenient and flexible for learners

Learning happens on the job instead of separately

c n erac ve con en eac concep s ynam ca y

What to Watch Out For

The Reality of e-Learning Tools:

A lot of tools to sort through

,

Dependent on tech-comfort of your participants

Managing costs and time to use tools

Not a quick fix or silver bullet

More self-accountability in hands of learner (i.e. to pay

attention)


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Making Sense of the Options

AsynchronousAsynchronous

AKA: recordedAKA: recorded S nchronousS nchronousonon--demanddemandselfself--pacedpaced

AKA LiveAKA Live

Webinars

Video conferencing

Remote PC sharing

Screencasting or

webcasting

(tutorials)

Staged, recorded

Discussion

boards

Collaboration

tools/spaces

Recorded

Live a or

webinars

Learning Management Systems help you managemultiple modalities

Todays Focus: Web Conferencing

Web Conferencing: AKA virtual classrooms; e-meetings,

webinars, web conferences, etc.

+ +


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Think About It

Indicate your response below:

To lead meetings between remote

How might you use web conferencing?

participants

To lead software skill workshops for our

constituents

To lead "soft-skills" or concept-based classes

for our constituents

Other (write in):

Real World Applications of Web Conferencing

Teach software skills

Recordin s so ou dont have to re-teach the mostpopular courses

Volunteer or program orientations

Meetings with board or coalition members fromacross the state

Build a virtual collaboration community betweenremote peers or colleagues


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Workshop Agenda


Getting Started with Web ConferencingGetting Started with Web Conferencing



Action Planning

& A and Wra -u

First Things First: Set your target

1. What are your goals for a web conference? Education

Collaboration

nro men u reac

2. Who is your audience and what is their level of tech comfort?

3. What do they need to learn?

4. What is your training approach? One time or ongoing?


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Choosing a Web Conferencing Provider

Features/Requirements to look for

Sharing slideshows

Chat

Q & A forum

Raise hand/provide feedback

Application sharing

Polling

Whiteboarding/Annotation

Synchronous web surfing

Sharing control w/attendees

Recording

Scheduling meetings; invitingparticipants

Phone control panel

Streaming video

Handles registration

Custom branding

Prioritize Features You Need

Before searching for a web conferencing vendor, determine your

priority features.

NEED TO HAVE: NICE TO HAVE: FLUFF :


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A Snapshot of the Players

There are many providers ranging from free tomoderate to expensive

s mar e as a o o com ngs an go ngs

The Freebies: You get what you pay for

WebHuddle:

Open Source tool in Beta form

Not as shiny, but good functionality,

including application sharing

SaveOnConferences:

o e s w st es Free w/ paid audio conference at

$0.085/min

No application sharing available


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Temperature Check

How is the webinar going so far?

Too slow! Letsdive in to more Too fast! Letstake the time toJust right! Keepdoing whative in to morecontent ASAP! take the ti e toreview beforemoving on!doing whatyoure doing.

Middle of the Road

ReadyTalk:

Highly-functioning tool

Available on TechSoup Stock for

nonprofit discount but complex

pricing model could get spendy w/

more than 3 participants

Has most/all key features

Adobe Connect:

Personal version of this tool fromAdobe is affordable & functional

$395/yr. gets you unlimited

conferencing for 15 people

Not able to record, however


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Pricey but Powerful

LiveMeeting: Expensive but feature-ful and flexible

o par o ona on program

May not be a good value unless you have

constantonline conferencing needs

GoToWebinar:

Flat-fee, predictable pricing model w/

impressive functionality

More affordable tool for those w/considerable web conferencing needs

Great canned reporting, dashboard &

registration features

Choosing a Web Conferencing Provider

Additional considerations when choosing a provider:

How long have they been in business?

How is their tech support/customer service?

What documentation & training materials are available?

Is it technically compatible w/ your systems and those of

your target audience? (i.e. downloads required)

# of seats in each conference

Always insist on a demo or trial-period with a system beforemaking a big investment. It is the best way to evaluate it.


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Resources to Learn More

Want to learn more about various systems available?

Visit the CCN Wiki for a spreadsheet comparing some of

the most common tools:

http://communitiesconnect.wikispaces.com/

Check out the articles and links on the Resources for

Further Learning handout

Workshop Agenda



Planning a Seamless Online Training/MeetingPlanning a Seamless Online Training/Meeting


Action Planning

& A and Wra -u


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Four Ps to Planning a Seamless Training

1) Practice

Know your web conferencing system

3) Prepare Participants

2) Plan Ahead

Proactive planning will pay off come conference day

4) Prepare Yourself

Being prepared will let you focus on engaging attendees on the day of

Give attendees the information they need to participate

Step 1: Practice

Practice and test key features from both the presenter and

Know your web conferencing system

Scheduling meetings & inviting participants

Uploading slides & navigating through them

Recording

Application sharing

Question & Answer manager

Chairperson features

Mute functions

Operator assists

4) Prepare YourselfBeing preparedwill letyou focusonengaging attendeesonthe dayof

3) Prepare ParticipantsGive attendees the informationthey need toparticipate

2) Plan AheadProactive planning willpay offcome conference day

1) PracticeKnow your web conferencing system


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Step 2: Plan Ahead

Consider best meeting days and times for your audience

Proactive planning will pay off come conference day

Time frame for advertising/outreach

Use of extra staff to help handle questions and technical issues

Consider use of registration to collect key information about

participants

Prep teaching materials for use in online format

Refer to the handout Workplan for Leading a Web

Conference for a checklist of pre-conference tasks

4) Prepare YourselfBeing preparedwill letyoufocus onengaging attendeesonthe dayof


2) Plan AheadProactive planning willpay off come conference day

1) Practice1) PracticeKnow your web conferencing system

Step 3: Prepare Your Participants

Send confirmation email with clear directions about oinin

Give attendees the information they need to participate

phone & web portion Ask participants to test browser compatibility ahead of time

Have an alternate way for participants to get slides/handouts

Encourage people to join the conference at least 5-10minutes early in case they have difficulty joining

Consider sharing a tips sheet like Making the Most

of Online Training to prepare your participants.



2) Plan Ahead2) Plan AheadProactive planning willpay off come conference day



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Step 4: Prepare Yourself

Post a picture

Being prepared lets you focus on engaging attendees on the day of

Post dial-in information on first slide for convenience

Attend to your basic needs

Go hands-free

Consider setting up a second computer in Attendee view

Be prepared for the vacuum



2) Plan Ahead2) Plan AheadProactive planning willpay off come conference day


Workshop Agenda




Tips for Delivering an Engaging Online Training/MeetingTips for Delivering an Engaging Online Training/Meeting

Action Planning

& A and Wra -u


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Tips for Delivering an Engaging Training

Techniques for Engaging Participants

Youve got the basics down, but your webinar could still be Boring.

Are you out there? Checking in at key points

Play along: Engaging participants along the way

Best Practices for Online Training

Best Practices for In-Person Training

Techniques for Engaging Participants

1) Check in at Key Points

Ask folks to use the seating chart or hand-

comprehension checks

Use polling slides as opinion polls or

comprehension checks/ quizzes

Use graphics and spectrums to assess

your audience and do temperature checks


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Techniques for Engaging Participants, cont.

2) Let Them Play Along Use application sharing to give attendees control

Chat questions or key points to all students

Use web slides to let students explore key resources

Let participants brainstorm with white boarding

Best Practices for Leading Online Trainings

Use discretion with student introductions

Carefully choose your Q&A approach

Orient students to key tools in the system

Nip noisy callers in the bud

Call on people directly (by name)

Showand tell

About every 4th slide, have interaction


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Workshop Agenda





Action PlanningAction Planning

& A and Wra -u

Action Planning

Which 2 - 3 engagement techniques will you try to use

in your next online meeting or training?


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Action Planning

What 3 steps will you take to explore or expand youruse of web conferencing in the next 30 days?

Workshop Agenda





Action Planning

& A and Wra& A and Wra --uu


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Questions & Answers?

pressing 6 to un-mute your phones

You can submit questions via the Q&A manageron the bottom right corner of your screen

Did we hit the mark?

Learning Objectives

By the end of this workshop you will be able to

1. State our rimar oals and ob ectives for

leading online trainings or meetings

2. Identify your high priority web conferencing

features

3. Use features, key questions, and available

resources to compare web conferencing

providers

4. List the key steps in preparing for an online

training or meeting

5. Choose two to three techniques you will use to

make your next webinar more engaging and

interactive


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8/22/20

Resources for Further Learning

CCN Community Site: Workshop page for resources and discussion, software

, ,

todays slides: http://communitiesconnect.wikispaces.com/

More FREE CCN training:www.communitiesconnect.org/about-ccn/event-calendar

More about available web conferencing tools:http://www.thinkofit.com/webconf/realtime.htm

Tips for engaging your audience online:http://www.insynctraining.com/a101tips/index.htm

Thank you for coming!

Please fill out an evaluation

For further information about the CCN

program, please visit our site at:

www.communitiesconnect.org

I you ave questions or are intereste inlearning more, contact Peg Giffels at:

[email protected]

Documents

Web+Conferencing student+slides+handout