WE GROW COMPANIES AND LEADERS OF THE FUTURE. · Online Learning: Online training is a great alternative when face-to-face learning isn’t ideal or for situations when learning from

WE GROW COMPANIES AND LEADERS OF THE FUTURE.Professional Development withThe Institute Of Management New Zealand

TRAINING DIRECTORY 2020

CONTENTSIMNZ Overview About IMNZ 2

Why IMNZ 3

Public Courses 4

In-Company Solutions 5

Learning Pathways 7

Our Facilitators 8

Programmes ACCELERATE Advanced Leadership Programme 10

Leadership Essentials – ELEVATE Programme 14

Coaching for Managers Programme 20

One-on-One Coaching Sessions 24

Short Courses

Accounting and Finance

Finance for Non-Financial Managers 28

Communication

Presentation Skills 32

Think on Your Feet® 34

Leadership and Management

Design Thinking 36

Four Quadrant Leadership® 38

Leadership from a Maori Perspective 40

Team Leader – Building Effective Teams 42

Team Leader Essentials 44

People and Performance

Creating a Bully-Free Culture 48

Cultural Intelligence 50

Effective Time Management 52

Managing Conflict and Difficult Conversations 54

Managing Pressure and Building Resilience 56

Problem Solving and Decision Making 58

Trust and Team Culture 60

Project Management

Agile Leadership 62

Project Management Fundamentals 64

Training and Assessment

Train the Trainer 68

Terms and Conditions 70

Institute of Management New Zealand | imnz.co.nz 3

WHY IMNZTrusted learning partner We have trained over 42,000 learners and inspired over 4,000 businesses nationwide in the last 70 years.

Time and cost effective We’re not here to interrupt your work day. Our public training is designed to complement your busy schedule and other commitments. In-Company workshops can be tailored in duration or spaced out in half-day modules to accommodate your team.

NZTE Capability Development Vouchers SMEs may qualify for NZTE Capability Development Vouchers to help pay for training, workshops, courses and coaching.

Find out more at www.regionalbusinesspartners.co.nz

Comprehensive offeringThe most comprehensive suite of courses in leadership and management development in New Zealand.

Expert facilitatorsLearn from expert facilitators who are experienced business owners, CEOs, board members and leaders in their own right.

Practical learningRelevant, practical course work and assessments – and no exams.

Tailored to your needs Our courses are practical and relevant to leaders across a variety of industries. Our In-Company customised learning programmes are crafted to suit your needs. All assessments

are work-based with a practical focus.

NZ relevant in a global context IMNZ sets the standard of best practice in leadership and management across New Zealand.

IMNZ Overview

Institute of Management New Zealand | imnz.co.nz2

Together with the Skills Group, IMNZ transforms talented people into valuable managers, visionary leaders and global executives.

We craft courses, programmes and events for tomorrow’s leaders, enabling them to reach their full potential.

We deliver flexible, current training in leadership and management that is practical for every career stage and industry.

We provide expert solutions to companies who believe that developing their people is the best way to ensure long-term, sustainable, commercial success.

As a not-for-profit, we do it because the leaders we help develop today will influence the world they help create tomorrow.

We have provided this training directory to showcase the breadth and depth of our offerings.

Call us today to find out more: 0800 800 694 or visit imnz.co.nz

The IMNZ Team

The Institute of Management New Zealand has been at the forefront of developing a professional community of managers and leaders in Aotearoa for over 70 years.

ABOUT IMNZ


IN-COMPANY SOLUTIONS

IMNZ Overview

We believe people are the most critical part of any business. The secret to lifting business performance is improving the performance of your people.

IMNZ, in partnership with the Skills Group, delivers solutions that grow, challenge and nurture great individual and organisational leadership.

With thousands of corporate and professional clients, and more than 70 years of experience in delivering results, we know what works and we’re eager to share it with you.

We can help you:

• Develop your people

• Reshape your working culture

• Prepare for change

• Lift business performance

• Develop your management team

• Discover business opportunities

Training mattersMany businesses recognise the value of investing in their people but due to time and financial constraints don’t prioritize the training and development of staff. We’re here to help navigate those constraints and ensure you get the most out of your investment.

At IMNZ we are focused on understanding the needs of our clients and the behavioural change required to drive greater success. We offer practical and work-based training solutions that will increase employee competencies in key areas of your business.

Learning solutionsWe deliver off-the-shelf and bespoke training solutions in response to the challenges of today’s highly complex, competitive and diverse work environments.

Our programmes are tried and tested and have been developed in partnership with NZ organisations to ensure local relevance and practical, on-the-job application. Our solutions are designed to engage your people, shape underlying attitudes and drive productivity.

People assessment Discover how psychometric solutions can help you develop people, teams and cultures. Objective personal and team assessment tools add value to the training process by offering a more holistic picture of individual and organisational strengths and improvement areas. Access a wide range of assessment tools, including: MBTI, DiSC Profile, Firo-B and more.

Coaching We work one-on-one with team members, people leaders and executives to build awareness and improve performance. Similarly, we work with entire teams to create cultures that support and drive high performance.

Building skills of individuals

Embedded capabilities

across teams

Increased productivity

organisation wide

Maximum results for the individual

AND the business


PUBLIC COURSESWhether you’re an experienced leader, a first-time manager, or a team member looking to step up, IMNZ offers a range of courses and programmes designed to help you take charge of your career and realise your potential.

During our 70 year history, we have:

Trained over 42,000 learners

Inspired over 4,000 businesses

Run over 7,000 courses

“ We’ve not only upskilled our management teams, but they’ve come away with a different kind of attitude around what it takes to be a leader. It has been so successful!”

Debbie Pattullo Toyota NZ’s GM of Customer, People & Business Support

Hear more from past IMNZ clients: www.imnz.co.nz/in-company-client-testimonials


Project Management


Communications Accounting and Finance Coaching


IMNZ public course key topics

IMNZ Overview

Over 99% of our participants work full-time so we design our courses with a strong practical application that can be immediately applied.

Programmes and short coursesNo matter what your career stage, our courses help build capabilities. They provide you with proven tools and techniques to help you successfully navigate the modern-day work environment, and they build confidence across a broad array of skills.

Choose between one and two-day short courses or our extended programmes, all designed to easily suit your busy life and other commitments.

Coaching sessionsCoaching offers fresh perspectives and new solutions to help you achieve your personal and professional goals. Develop your leadership skills and enhance your business insights by working one-on-one with our experienced coaches.

Events We partner with business leaders and industry experts to bring you real business stories and insights. Our events provide wonderful opportunities to learn, grow and forge powerful connections with other aspiring NZ leaders.

LEARNING PATHWAYSWE WORK WITH LEADING BUSINESSES

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PROGRAMMES

ACCELERATE Leadership Programme • • •

Leadership Essentials – Elevate Programme • • • •

Coaching for Managers Programme • • •

Individual Coaching Sessions • • • • • •

SHORT COURSES

Accounting and Finance

Finance for Non-Financial Managers • • •

Communication

Presentation Skills • • • • •

Think on Your Feet® • • • •


Leadership from a Māori Perspective • • • • • •

Design Thinking • • • • •

Four Quadrant Leadership® • • • •

Creating a Bully-Free Culture • • • • •

Team Leader – Essentials • •

Team Leader – Building Effective Teams • •


Cultural Intelligence • • • • • •

Effective Time Management • • •

Managing Conflict and Difficult Conversations • • • • • •

Managing Pressure and Building Resilience • • • • • •

Problem Solving and Decision Making • • • •

Trust and Team Culture • • • • •

Project Management

Agile Leadership • • • • •

Project Management Fundamentals • • • •


Train the Trainer • • • •

IMNZ Overview IMNZ Overview

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OUR FACILITATORS

Denis SartainExecutive Coaching, Applied Business Psychology, Organisational Trust

Denis is an independent Coach and Leadership Development Specialist and works as an Associate at Henley Business School, University of Reading in the UK and South Africa, specialising in executive coaching and senior board dynamics. Born in Hong Kong of a Chinese mother and English father, he has an in-depth understanding of the challenges multiculturalism brings to the workplace. It is also the foundation on which his innate understanding of the psychological impact of diversity, inclusion and culture bring to the business environment is built.

“Denis is able to take you on a journey of self-learning and revelation. I kept reflecting on my workshop experience with my wife, colleagues and clients afterwards. In short, he is a great lecturer in personal leadership and an excellent coach!”

Rhys WatsonProject Management, Communication, Risk & Compliance

With 20 years of industry and project management experience, Rhys is passionate about delivering successful projects – large or small – anchored around effective and diplomatic communication.

Rhys is heavily involved with the Project Management community, and has completed successful projects in a variety of sectors, including government, corporate and not for profit. He is also an accredited provider of the globally acclaimed Think on Your Feet ® training programme, which focuses on improving individual communication skills to increase clarity, brevity, and impact! ®

An expert facilitator and highly rated by participants, whether its addressing governance, operations or communication, Rhys delivers highly engaging and effective training. His delivery is focused on keeping it simple and getting the job done while applying his experience and qualifications to provide effective learning.

“Rhys is one of if not THE best facilitator I have had in regards to a training course.”

Richard MillarFinance, Leadership Development, Change Management, Strategic Management, Operations

Richard is a highly experienced trainer and consultant. His areas of expertise include leadership development, frontline management development, team development, executive and personal development coaching, strategic/business planning and accounting for non-accountants training.

Richard has worked in a wide variety of organisations in New Zealand, Australia and Papua New Guinea. He is an accredited master trainer with the PNG National Training Council.

“Richard has exceptional skill in being able to use his expertise and academic interests to tutor a room full of people with different interests and experience – yet remain relevant to each and every one. He can effectively draw out the best of each student and shows concern for the development and application of the lessons to all.”

Christine WattieLeadership Development, Emotional Intelligence, Team Dynamics, Time Management

Chris has over 30 years’ experience across many different contexts in NZ, Australia and globally. Her business experience is supported by qualifications and training in facilitation, coaching, education, counselling, and science. Christine is a professional membership of NZAC and an accredited Human Synergistics practitioner.

Known for her warmth, passion and collaborative approach, Chris motivates individuals and teams to unlock their potential and get transformational results. Her clients have ranged from senior business leaders through to emerging leaders, royalty, ambassadors, students, families and indigenous peoples in Malaysia, Chile, NZ and Australia.

“Christine’s practical, real world approach means it’s not just about solid theory, but also provides tangible solutions for straight-forward implementation.”

Lisa MandicLeadership Development, Team Dynamics, Communication, Emotional Intelligence, Strategic Management

With an extensive management background, Lisa understands the varying needs of different types of managers – one size does not fit all. The skills and systems a middle manager requires are quite different to a senior, or owner/manager, or director. Developing the management skills of technically expert managers (typically owner managers and middle managers) is one of Lisa’s specialist areas.

Lisa’s business analysis and financial management experience means she understands the dollars, people and system sides of business success. Lisa appreciates the uniqueness of each business and enjoys tailoring solutions to achieve measurable results.

Her style is insightful and practical. Whether through training or coaching, she enjoys seeing clients create vibrant, successful organisations with increased levels of staff engagement, efficiency, profitability and customer satisfaction.

“Lisa used simple language and her own personal experience when facilitating. She really engages and takes full interest in what each person says; Lisa is kind, compassionate and accommodates to our learning styles. I feel so comfortable expressing myself in her sessions and not being afraid to speak up or share my own experiences.”

Jon DunningExecutive Coaching, Design Thinking, Team Dynamics, Leadership Development, Change Management, Strategic Management

Jon is a dynamic and versatile human-centred designer, workshop facilitator, leadership trainer and coach. Jon has extensive private and public sector experience in operational delivery, organisational change, personal performance and team development in Europe, USA, Australasia and the Far East.

His energetic and engaging style helps create participant buy-in, improve organisational performance and optimise customer-centricity through engaging team development, innovative design thinking and effective change management.

“We all absolutely loved Jon’s facilitation style. His expertise, approach and enthusiasm were just what we had hoped for.”

Tia ChakravartyExecutive Coaching, Leadership Development, Personal Development

Tia has been a professional coach and facilitator for almost 15 years. She works with individuals and teams to maximize their potential and live and work authentically, aligned with their talents, passions and values. She is passionate about supporting people to develop themselves and empower their teams. She provides coaching, facilitation and workshops in leadership development, communication, coaching and team building in public, private and not for profit organisations.

As a coach and facilitator, she works with leaders and teams using brain-based methodologies and communication skills, combined with her strong intuition, to fully engage with the clients. This process creates new levels of awareness and supports positive change. Clients have reported that as a result they are more “in the flow”, they have increased clarity, improved motivation and greater fulfilment.

“Tia brings authentic presence, depth of knowledge and excellent facilitation and coaching skills to her training. She offers opportunities to stretch, learn and grow as well as generosity in acknowledging success, skills building and knowledge.”

IMNZ works with more than 20 of New Zealand’s best facilitators and coaches to deliver our leadership development courses and programmes.

Our facilitators are seasoned practitioners with at least 10 years’ experience in their content areas. They draw upon their professional accomplishments and career experiences to deliver personalized, practical learning, and offer valuable, applicable insights. You’ll find that many of our facilitators come from a wide range of industries and sectors. They frequently serve as instructional designers, managers, coaches, human performance improvement professionals, and consultants.

IMNZ Overview IMNZ Overview


ACCELERATE Advanced Leadership Programme

Programmes

ACCELERATE

Master the transition from manager to leader.

Snapshot• 6x 1-day workshops over 3 months

• Made up of six modules

• Includes 3 x individual coaching sessions

• Includes pre-assessment

• Transformational leadership journey

• For managers wanting to achieve the next level of success in leading individuals, teams and organisations to their highest level of performance.

OverviewToday’s rapidly changing business environment needs a new leadership approach, as we move away from old-style thinking and enter the new era of transformational leadership. It’s time to challenge traditional views of leadership and management, and bring about the paradigm shift needed to enable the exceptional performance, behaviour, and thinking that lead to success in modern business.

Whatever your line of work or industry, IMNZ’s ACCELERATE Advanced Leadership Programme will equip you with the tools, insight and mindset you need to be tomorrow’s leader today. You’ll learn to understand and develop your leadership approach, enhancing your vision and the impact you have on both your team and business.

As a six-day, intensive leadership course with the focus on you, ACCELERATE will take you on a voyage of personal discovery, transforming your capabilities so that you can transform those around you. Master your personal leadership style, leverage your strengths, focus your mind on success, and learn to create and lead impressive teams all through IMNZ’s ACCELERATE Advanced Leadership Programme.

6 Days Intermediate to Advanced Early Bird:* $5,950+GST | $6,999+GST

OutlineThe ACCELERATE Programme allows you to:

• Achieve personal mastery through self-awareness and coaching

• Easily lead diverse teams with more impact

• Become more savvy in business matters

• Spearhead organisational change and innovation

• Fast-track business performance through strategic thinking and innovation

• Create powerful, life-long professional networks.

Why our programme?• Tailored to your needs to guarantee a transformational

experience with immediate application

• The learning approach is designed to fit around your busy lifestyle and workplace demands

• Developed and run by highly regarded business professionals and educators.

Who Is This Course For?• New leaders who want to get it right

• Leaders wanting to lead with more influence and impact

• Leaders wanting to challenge the status quo and drive results

• Leaders wanting to manage change and complexity with conviction.

Employer benefitsYour organisation will have strong leaders who create and lead high-impact teams and who produce results no matter the business climate.

Leadership is the biggest contributor to long-term business success. Businesses that have strong leaders see measurable improvements in:

• Staff retention

• Adaptation and innovation

• Purpose, performance and productivity.

*Book 8 weeks prior to the in-person course commencement and receive 15% off.


ACCELERATE Advanced Leadership Programme continued

Optimising Performance and Building Resilience Analyse and optimise business performance. Learn to inspire, align and direct people towards a single goal. Apply coaching models and resilience strategies to enhance culture and drive results.

• Culture and engagement in relation to performance

• What motivates people and how to increase motivation

• Having those tricky, but crucial conversations

• A practical, solutions focused, coaching model

• Resilience strategies for self, team and the organisation.

Design ThinkingAcquire the skills required to successfully create and lead innovatively, developing new ways of doing things and solving problems. Learn to build an anticipatory, agile and creative workplace.

• Understand the design thinking innovation process and how it can be applied in an organisational context

• Explore and experiment with a range of design tools and methods on different hands-on design challenges

• Take away a toolkit to apply design thinking back in the workplace.

Strategic Future Focused Thinking and PlanningShape your organisation so that it better delivers value. Develop high-level business plans and implement strategic tools to achieve impressive personal performance and business outcomes.

• Have an increased understanding of the purpose and intent of strategic planning vs operational management

• Practise using a template for developing a high level strategic plan for your team

• Use a tool to pressure test your strategy

• Consider how to move effectively from strategy to activation.

Learning Outcomes

Pre-assessment Gain insight into your personality, motives, talents, preferred culture and competency potential using world-class assessment tools. Understand your preferred style and where your strengths and areas of development lie.

Coaching Receive three one-to-one coaching sessions to ensure your learning pathway is aligned with the programme, provide invaluable insight and foster accountability for outcomes.

Breakthrough LeadershipUsing an experiential and practical approach to learn leadership essentials, create a leadership vision and start the journey to reaching your fullest potential.

• Explore what successful leadership looks like

• Identify your leadership strengths and development areas

• Describe your purpose and values

• Develop an awareness of areas to focus on that enhance leadership.

TrustUsing a mixture of facilitated discussion, practical exchanges of experiences and opinions, and reflective practice, you will share your cultural values and increase your sense of trust.

• Increase your understanding of what trust means in a multicultural environment and establish it firmly

• Enable you to increase your ability to lead a high performance team

• Address the important issue of psychological safety and maintain it.

Leading Dynamic TeamsMaster the essential skills needed to manage diverse, challenging and dynamic teams. Develop a collaborative culture and implement strategies to build trust, manage conflict, gain commitment and optimise engagement.

• What is the profile of your team?

• Identify the stages of team development

• Discuss diversity and unconscious bias

• Explore monitoring performance

• Discuss building results and overcoming common challenges.

Programmes

ACCELERATE provided useful course material and resources, as well as solid takeaway ideas for implementation. I now have a more defined sense of my leadership style and useful tools to improve my overall leadership performance.

Mark Rocket Internet and Aerospace Entrepreneur

IN-COMPANY OPTIONIMNZ works with leading organisations to deliver high-quality learning programmes customised to meet specific organisational needs. Contact us for in-company solutions.

RECEIVE UP TO 50% OFFSMEs may qualify for NZTE Capability Development Vouchers to help pay for IMNZ programmes and courses. Find out more at www.regionalbusinesspartners.co.nz

BULK PURCHASE OFFER AVAILABLEBook 3 or more people on the same course and receive 20% off all registrations.


Snapshot• Made up of three themes: Leading Self, Leading Others

and Leading Business Performance• Offered as in-person learning or online learning• For new managers looking to build a leadership foundation.

OverviewZeroing in on the key areas that make great managers and leaders successful, the Elevate programme provides an essential toolkit for emerging and new leaders.

The Elevate programme consists of three modules: Leading Self, Leading Others and Leading Business Performance.

Each module is made up of three key topics and gives a detailed understanding on how to lead and drive business in today’s complex environments.

You’ll come away with the practical tools to create strong connections, drive performance and lead teams and people with confidence and conviction.

Outline• Learn to play to your strengths and build your weaknesses

• Easily lead a diverse team with more impact

• Drive productivity and growth in yourself and others

• Build your resilience and manage difficult people

• Master department goal setting and planning

• Lead change and innovation.

Why our programme? Developed and run by experienced and dynamic facilitators, you are given a toolkit that can be immediately applied in your place of work.

LEADERSHIP ESSENTIALS ELEVATE Programme

Programmes

LEADERSHIP ESSENTIALS

ELEVATEPROGRAMME

The essential toolkit for building a leadership foundation.

Who Is This Course For?• Emerging leaders about to start a new role

• Leaders who have responsibility for a team but no formal training

• Those who need a refresher in the capabilities of management and leadership.

Benefits To Your EmployerBy undertaking the Leadership Essentials ELEVATE course, you’ll gain the leadership skills needed to drive high performance in your team, set departmental goals and manage your team more effectively.

Many businesses have increased the speed in achieving the desired future direction of the organisation by putting their employees through our ELEVATE course.

“ (Since completing the ELEVATE Programme) we feel a lot more confident that our leaders have the right skills and tools.”

Leisha Holliday Recruitment and Development Leader for Calibre Group


In-person: 4.5 Days

Online: 10 Weeks

In-Person Early Bird: * $3,150+GST | $3,700+GST

Online: $1,630+GST

In-person and Online:Beginner to Intermediate

Training FormatIn-person Learning:Our public workshops consist of three, one and a half-day sessions spread across three months. Each session covers one of the following topics: Leading Self, Leading Others and Leading Business Performance.

Online Learning:Online training is a great alternative when face-to-face learning isn’t ideal or for situations when learning from your home or work is more convenient.

This training format consists of the same learning modules but is broken down into a 10-week online course. Each week there is a one hour facilitated webinar accompanied by two hours of online activities. The shorter, more regular sessions mean that learners don’t need to take full days out of the office in order to do this training like they would with the in-person training.


I feel that I’m a better person and a better manager now for having done this course. It has given me extra tools to be aware of how I deal with people.

Michelle Pickles Media Personnel Manager for New Zealand Racing Board

LEADERSHIP ESSENTIALS ELEVATE Programme continued

Influencing Others

Every leader needs to be able to engage with people and get their buy-in and approval. Learn to recognise which influencing style is required in different situations and develop strategies to help you achieve the outcome you desire.

• Understand core skills of effective influencers

• Access your personal influence approach

• Get to know a range of influencing styles and effectiveness

• Master storytelling as a powerful influencing approach.

Feedback for Results

Effective feedback is a crucial part of improving individual and team performance. This module focuses on the one-on-one conversations held between managers and their direct reports. You’ll get to know your own feedback style and use models to plan and prepare positive developmental and personal feedback.

• Use tools to give effective feedback on hard topics

• Provide feedback and coaching that will improve quality and motivation

• Discuss strategies for seeking and receiving feedback.

Leading Business Performance Module Business Focus and Planning

A business plan is a powerful tool for bringing objectives and goals into focus. This workshop takes you through business or departmental goal setting and introduces a few widely used planning tools. You’ll leave with a high level ‘plan on a page’ that you can build on for future success.

• Grasp business and department goal setting

• Develop a strategic approach for achieving results

• Apply a range of planning tools that will lay the foundation for future success.

Leading Change

Periods of change can be challenging – and sound leadership is essential to help people make positive transitions. Explore your role in communicating and planning change, find out how people typically respond and why, and learn tactics to help manage their responses and resistance to it.

• Analyse responses to change

• Use strategies to successfully navigate change

• Understand your role in planning and communicating change

• Get the skills to manage resistance to change and support others through change.

Learning Outcomes

Leading Self Module

The Self-Aware Leader

Most good managers have sound product knowledge or technical skills, the ability to manage relationships and the motivation to succeed. But exceptional managers are also self-aware.

• Learn what makes a great a leader

• Define your strengths and development areas

• Understand how your emotions and actions impact others

• Use strategies to manage emotions and make a positive impact.

The Resilient Leader

Get tips and techniques to self-manage anxiety and stress and create a resilience plan that will help you bounce back from setbacks and thrive in high-pressure environments.

• Tools to overcome anxiety and stress

• Create a resilience plan to bounce back from setback

• Learn to thrive in high-pressure environments.

The Courageous Leader

Having the confidence to manage tough conversations and conflict is an essential leadership skill. Your approach can make or break relationships and determine decisions and their outcomes.

• Apply practical responses to conflict

• Equip yourself to handle hard conversations

• Get to grips with uncertainty and turn it into opportunity.

Leading Others ModuleBuilding and Leading Teams

Learn strategies for building great teams and creating successful team dynamics. You will develop skills that enhance communication and trust and align team members around shared goals so they can effectively plan, communicate, execute and deliver.

• Understand behaviours and roles at the core of successful teams

• Identify and apply the stages of team development

• Building high-performing and motivated teams.

Programmes



BULK PURCHASE OFFER AVAILABLEBook 3 or more people on the same course and receive 20% off all registrations. Note: Available for In-Person training only.

Business Evolution

Innovation and the continual evolution of processes and products are imperative for organisations that don’t want to get left behind. Learn the importance of continual evaluation and review. Come away with tools that will help you drive innovation in your organisation.

• Explain the business imperative for innovation

• Grasp the connection between creativity and innovation

• Work through a case study of an innovative organisation

• Learn tools to drive creativity and innovation within your organisation.

ELEVATE PROGRAMME

Module 1: Leading Self (9 hours total)

Module 3: Leading Business (9 hours total)

Module 2: Leading Others (9 hours total)

ELEVATE COMPLETE

Week 8Digital strategies

Week 5Knowing others

Week 9Leading change

Week 6Influencing others

Week 10Leading

strategically

Week 7Managing others

1 hour webinar2 hour online

activities


activities


activities


activities


activities

Week 1Introduction

Navigation, course overview, introduction

to the first topic(leadership styles)

Week 2Discover your

leadership style

Week 3Critical thinking

Week 4Growing your

leadership style

Login to IMNZ online Introduction

and discussion


activities


activities


activities


activities

Online Solution a 10 week all online experienceSee our website for in-person training options


Snapshot• Use coaching skills as part of your management toolkit

• Learn how to transform people, drive purpose and lift productivity

• 2-day workshop followed by workplace application

• 1-day follow-up workshop to ensure learning is embedded as core skill

• Delivered by a World-class coach, psychologist and educator

• Work with real case examples.

OverviewWhat if you could spend less time worrying about the day-to-day tasks more time bringing out the best in your people?

This programme is designed to enable managers to use coaching skills as part of their management toolkit.

Learn the tools and techniques to get the best out of people, enhance motivation and create a sense of purpose with the Coaching for Managers Programme.

Delivered by World-class coach and facilitator, Denis Sartain, you’ll come away with practical, proven, coaching techniques to transform people, drive purpose and lift productivity.

Outline• Ensure each team member is working at equally high standards

• Recognise individual strengths and weaknesses,to help shape team dynamics

• Get to know individual work styles, to more easily gain consensus for common goals

COACHING FOR MANAGERS Programme

Programmes

COACHING FOR MANAGERS

The essential skills to coach people for improved performance.

3 Days Intermediate to Advanced Early Bird:* $2,550+GST | $2,999+GST

• Help develop your team’s skills, knowledge and attitude necessary to deliver their responsibilities and goals successfully

• Two-day intensive and experiential workshop is followed by a structured period of application back in the workplace

• A final, follow-up day includes reflective practice and coaching supervision to ensure that the outcomes from the programme become embedded as a core skill-set.

Why our programme?• Developed and run by World-class executive coach,

Denis Sartain, who also co-authored “Cultural Essentials” and “The Neuroscience of Learning Coaching”.

• Proven transformational capability with 3,000 graduates worldwide and now for the first time in NZ

• Focus on the psychology and neuroscience behind coaching for managers: an exciting and powerful approach

• All successful candidates will receive an external quality assurance statement.

Who Is This Course For?• A manager looking to drive purpose, productivity and profit

• An executive looking to embed a coaching culture

• Anyone in a position requiring leadership qualities.

“ This course has created so much productivity with my team because they are happier, grounded, and they’ve got a way forward that they are owning. That, in turn, has enabled me to relax and enjoy being in a leadership role a lot more.”

Reona Jarvis Practice Manager for Monte Cecilia Housing Trust



COACHING FOR MANAGERS Programme continued

Programmes

Employer benefitsYou will be able to coach in diverse situations and know how to create and embed a coaching culture.

You will know when to use a coaching approach and when to use other management styles.

Coaching is the mechanism for culture change. It is at the core of employee engagement and unlocking discretionary effort to drive performance.

Workplaces with coaching cultures see measurable improvements in:

• Staff retention

• Reduced conflict

• Open communication

• Job satisfaction

• Overall level of happiness and productivity.

Learning Outcomes

Coaching For Managers Fundamentals• Introduction to coaching, what it is and what it isn’t

• The Manager as Coach – when this is appropriate, and how to do it – Situational Leadership Model and Diagnostic – work with real case examples

• Coaching practice in reflective groups – understanding your natural style

• Understanding individual differences – how to engage with different types of people, Myers-Briggs Type Indicator.

Coaching Tools And Techniques• The GROW model of coaching, demonstration and practice

in trios

• Coaching practice in reflective groups

• Manager as coach – pitfalls and boundaries

• How to introduce and sustain a coaching culture

• Set-up for inter-module practice.

Approximately six weeks’ inter-module practice, coaching and being coached by colleagues from the programme, reflective write-up of both experiences for formative feedback from tutors.

Coaching Supervision Practice• Introduction to Coaching Supervision Practice, and group

supervision on inter-module coaching sessions

• Review of work-related coaching situations and opportunities

• Developing coaching expertise, tools and techniques going forward.

The course was outstanding both in terms of gaining knowledge but also developing practical skills that could be deployed in everyday leadership. I continue to use those skills as a CEO and also with my private coaching business.

Roger Mclaughlan Former Chief Executive, Toys R Us – United Kingdom





OverviewOne-on-one coaching is a proven tool in leadership and business development. Coaching enables you to define, clarify and achieve your goals while providing an opportunity for customized feedback and support. Whatever your concerns or development needs our coaches will empower and enable you to map the gap between where you are now and where you want to be. A coach can help:

• Improve personal productivity

• Motivate yourself and your team

• Develop new tools for managing stress, leading change, or dealing with conflict

• Set goals and strategies for achieving them

• Prepare you for crucial conversations

• Provide direction on how to overcome challenges in your career or role

• Identify your transferable skills and skill gaps needed for the future

• Challenge your inner critic.

Coaching sessions are delivered face-to-face, via telephone/video conferencing, or a combination of both mediums. IMNZ will provide a few coach profile options for consideration. All efforts will be taken to ensure a selected coach carries relevant expertise to each individual’s unique circumstances.

Who Is This Course For?One-on-one coaching is for leaders at any level! It is the perfect solution for busy managers and staff who want to develop their skills but might not have time to attend full-day training. You might specifically benefit from coaching if you are a:

• Senior Leader or Executive looking to refine your strategic thinking

• Middle Manager looking to improve the performance of your team, lead change, or work effectively across your organisation

• Team Leader wanting to understand your personal leadership style, set performance goals, or deal with difficult team members or situations

• First-time Leader endeavouring to build resilience and confidence.

ONE-ON-ONE COACHING Sessions

Programmes

ONE-ON-ONE COACHING SESSIONS

Customized support to help you realise your professional goals.

3x One-hour coaching sessions All $1,490+GST

Employer benefits• Empowered individuals and teams

• Greater manager and leader engagement

• Improved job performance and increased effectiveness

• Stronger focus on strategy and goal-setting

• Greater impact on organisational change through supporting teams and individuals

• Ability to develop employees demonstrating high potential.

Learning OutcomesIMNZ can tailor a coaching solution that’s right for your level of leadership and for the outcomes you want. Whatever your goal, coaching can help combat business and personal challenges, offer fresh perspectives, and generate new ideas for problem solving strategies. One-on-one coaching will lift your leadership capability, improve your individual performance, build your resilience, and provide you with increased confidence to tackle challenges at work.




SHORT COURSES

OverviewNot a numbers person? But need to sharpen your skills to make better informed decisions?

Whether you’re new to finance or you just need a refresher, this workshop will give you the tools and confidence you need to master the fundamentals, as all good managers must.

By doing this course you’ll learn the real-world skills needed on the job, like understanding financial management, developing budgets and the fundamentals of accounting.

Make better decisions today. Advance to the next stage of your management career.

FINANCE FOR NON-FINANCIAL MANAGERS

Short CoursesAccounting and Finance

Don’t let your fear of finance get in the way of your success.


It was a great course to get more familiar with financial reporting.

Penelope Roberts Future Directors Program for Tatua Dairy Company

Benefits To Your EmployerHaving staff with the ability to interpret and apply financial data across a range of contexts and understand its implications, means employers can reduce the risk of over/underspending on budgets and improve financial performance.

Learning Outcomes• Understand the financial management cycle and process

• Understand the basics of planning and the generally accepted accounting principles (GAAP)

• Develop budgets

• Understand the fundamentals of cost accounting, capital expenditure and depreciation

• Learn the importance of cash management

• Analyse and interpret financial accounts

• Conduct cost vs. benefit analysis.




BULK PURCHASE OFFER AVAILABLEBook 3 or more people on the same course and receive 20% off all registrations. Note: Available for In-Person training only.Who Is This Course For?

Anyone who plans, manages or reports on financial data and wants a broader understanding of business finance.

Training FormatIn-person Learning:Our public workshops consist of two one day workshops *Note that all modules are compulsory for completion of this program. Please ensure you select all 6 modules when completing registration.

Online Learning:We realise that online learning can be a more convenient option for many, so we built our online courses using learning and development best practice to provide a dynamic and engaging learning experience, overall, making sure to incorporate all the highly regarded material from our in-person sessions.

This online training format consists of six learning modules spread across 6 weeks, which take around 2 hours to complete. This course is a bit more flexible than our others as learners can complete the modules at their own pace.

In-person: 2 Days

Online: 6 Weeks


Online: $950+GST

In-person and Online:Beginner to Intermediate

FINANCE FOR NON-FINANCIAL MANAGERS

WEEK 1

WEEK 4

WEEK 3

WEEK 6

WEEK 2

WEEK 5

Module 1Planning & Budgeting

Module 4Balance Sheet

Module 2Accounting Principle

Module 5 Cash Management

Module 3Profit &

Loss Statements

Module 6Monitoring &

Reporting

2 hour online activities






Online Solution an 6 week all online experienceSee our website for in-person training options

Learning Outcomes• Become more confident, controlled and at ease

when presenting

• Find the presentation style that is most natural for you

• Use a one page planner to quickly create your content

• Create key messages that resonate with your audience

• Tailor your business presentations to be persuasive in a range of situations and with different audiences

• Choose appropriate delivery techniques – body language, voice, eye contact and movement based on the audience and subject

• Handle questions and objections on the fly

• Comfortably use stories, metaphors and analogies for more emotional impact

• The appropriate use of visual aids.

OverviewThere are two key elements to a presentation which resonates with its audience – preparing your content and preparing yourself. Both elements need to be in sync before a presentation will command attention and be credible. Luckily, delivering persuasive, engaging and dynamic presentations is a skill that can be learned in this very popular short course.

Who Is This Course For?• Being an effective presenter is important in your role but the

idea of “having to do a presentation’’ fills you with dread

• You want to increase your confidence, influence and impact when presenting in meetings, conferences, with clients or internal teams and be memorable for all the right reasons.

Employer benefitsYour employees will gain the skills to plan and deliver convincing and punchy presentations, talks and lectures and influence their audience.

PRESENTATION SKILLSHow to be confident, credible and compelling.


Short CoursesCommunication

I feel so much more confident now that I have the tools I need to deliver my message with impact.

Presentation Skills Participant





2 Days Beginner to Intermediate Early Bird:* $1,173+GST | $1,380+GST

Institute of Management New Zealand | imnz.co.nz 35Institute of Management New Zealand | imnz.co.nz34

Short CoursesCommunication

THINK ON YOUR FEET®GLOBALLY ACCLAIMED WORKSHOP

OverviewDo you have a hard time communicating your ideas to others? The most successful people in business know how to communicate clearly and persuasively. Think on Your Feet® is a globally recognised course that teaches you to speak concisely and persuasively, even under pressure. It is one of the most powerful communication and influence courses in business today.

Used by some of the world’s most influential leaders and incorporated into the curriculum of many Fortune 500 companies, you will learn advanced speech and debate techniques to transform your communication and engagement. Think on Your Feet® is the only communications workshop that will provide the skills you need to present, defend, and discuss an idea persuasively and quickly.

This training addresses situations such as:

• Off-the-cuff discussions

• Meetings

• Presentations

• Elevator speeches

• Q&A

• Summaries

• Status updates

• Conference calls.

Ditch your fear of public speaking, be more confident in your communications, come across more professionally and authoritatively and never be get caught on the spot again!

Who Is This Course For?• Middle to senior managers, executives, leaders, and customer

focused teams

• Anyone who needs to be clear, convincing, and memorable when speaking to others

• Anyone looking to improve their quality of communication in both impromptu discussions and formal prepared communications

• Individuals who deal with difficult questions and who are often put on the spot

• Anyone who wants to convince and sway others or be seen and acknowledged as a leader.

Take your career to new heights with business communications training.

2 Days All Early Bird:* $1,385+GST | $1,630+GST

Employer benefitsYou will be able to deliver well-structured, clear and concise communication to get better business outcomes.

Learning OutcomesThe workshop is a highly interactive classroom experience filled with practice, coaching, feedback, and designed for immediate application. On completion of the workshop you will be able to:

• Communicate with Clarity, Brevity and Impact®

• Quickly organise information

• Effectively communicate and organise yourself

• Use six method of communication analysis

• Eliminate jargon from communications

• Have persuasive conversations

• Deliver convincing and punchy presentations

• Be more persuasive and influential

• Perform better under pressure

• Give clear replies to questions and answers

• Improvise using proven methods

• Learn new ways to calm situations and buy time

• Employ listening techniques to address audience hopes, fears and concerns

• Turn anxiety into positive energy.

After completing the course I feel better about having to deliver presentations and communicate complicated ideas or projects. I learned better ways of structuring my ideas so that I could effectively get my points across in a succinct manner.

Alex Gatland Instructional Designer for Shift



BULK PURCHASE OFFER AVAILABLE Book 3 or more people on the same course and receive 20% off all registrations.



Short CoursesLeadership and Management

OverviewGain the skills required to successfully create and lead innovatively, develop new ways of doing things and solve problems.

This course introduces Design Thinking concepts to organisational leaders. It uses a selection of design tools and methods, so that participants can experience the typical elements in a design life cycle. Often referred to as human-centred design, we start with identifying and clarifying the question we want to answer and then learn what people do to create new insights, before developing and testing ideas which lead to new innovations. Design Thinking is not just for products and services. The principles can be applied to improve user acceptance in internal change initiatives, which require engagement as well as the creation and adoption of new innovations for customers.

Who Is This Course For?Anyone who is interested in thinking outside the box to solve problems and drive better outcomes.

Employer benefitsEmployees will be able to implement changes required to move the business forward around the three key phases of Design Thinking:

• Inspiration – frame the right question and then observe what people do in order to develop insights into their needs to build user acceptance

• Ideation – look for design opportunities based on insights from the inspiration phase and iteratively prototype possible solutions

• Implementation – create experiments to test possible solutions and turn ideas into action.

Intermediate to Advanced Early Bird:* $1,173+GST | $1,380+GST

Applying the principles of design to the way people work.

2 Days

Learning Outcomes• Understand the Design Thinking innovation process

and how it can be applied in an organisational context

• Explore and experiment with a range of design tools and methods on different hands-on design challenges

• Take away a toolkit to apply design thinking back in the workplace.

DESIGN THINKING Cannot wait to apply the learnings and share my knowledge.

Design Thinking Participant






OverviewLeaders have people follow them while managers have people who work for them. Do you know your leadership approach? Are you able to select the most effective leadership approach for any given situation?

Developed by Wilfred Jarvis, this course will show you how to improve your leadership goals and get more from your colleagues. You will learn practical tools that have helped successful managers around the world become extraordinary leaders.

Who Is This Course For?If you are currently a manager and want to be a leader and empower your team members.

Employer benefitsYou will gain the tools to increase your team’s productivity, profitability and engagement.

FOUR QUADRANT LEADERSHIP® GLOBALLY ACCLAIMED WORKSHOP

Supercharge your leadership skills. Learn how to empower your team to achieve goals.

Early Bird:* $1,386+GST | $1,630+GST2 days Beginner to Intermediate

Learning Outcomes• Understand the difference between leading and managing

• Accurately assess a team members’ ability to complete a given task

• Lead your team to continuous improvement

• Effectively set goals and allocate tasks

• Learn techniques for monitoring, supervising, delegating, coaching and counselling

• Build your team’s commitment to achieving goals

• Conduct more effective performance reviews.


I learned how to better lead people based on their strengths determined by the 4QL principles.

Greg Farr Service Manager for Advanced Security







OverviewThis course provides a forum for participants to explore the inclusion of Te Ao Māori concepts that are appropriate to their leadership role and address the needs of Māori staff and stakeholders from an organisational context.

The Māori principle of akō underpins this workshop. It means both to teach and to learn. The facilitators and the participants together create the learning environment, with new knowledge and understanding emerging out of the shared workshop experience.

Who Is This Course For?Those wanting to explore leadership from a Māori prospective and be more effective working with and engaging with Māori.

Employer benefitsYou will be more culturally competent and will be better able to meaningfully engage with Māori and create a working environment which can be demonstrative of the important values, diversity and inclusion.

Explore the awareness and understanding required for cultural leadership.

1 Day All Early Bird:* $808+GST | $950+GST

Learning Outcomes• Explore the Māori world view, key concepts around

relationships and connections with people, the environment, the past and the future

• Discover how tikanga concepts can be applied in organisations

• Learn correct te reo pronunciation, karakia and waiata

• Explore New Zealand from an iwi perspective

• Understand Māori governance and organisational principles

• Learn correct ways to connect with Māori leadership, the importance of relationships and connections in your area

• Understand the impact of unconscious bias on perceptions and decision making

• Look at your leadership behaviours from a Māori perspective.

LEADERSHIP FROM A MĀORI PERSPECTIVE








OverviewAs a manager your success is measured by the success and productivity of your team.

Find out how improving your leadership can effect the on-the-job performance and achievement of your team. In this highly interactive and practical short course you will learn how to plan and monitor the performance of others, manage conflict, motivate behaviour and drive the success of your team.

Who Is This Course For?Leaders looking to develop a high performance culture.

Employer benefitsYou will be a highly capable team leader and motivator who has the skills to cultivate a supportive and inclusive team environment whilst focusing on results and achievement.

Intermediate

Building high-performing teams starts here.

TEAM LEADER – BUILDING EFFECTIVE TEAMS

Early Bird:* $1,173+GST | $1,380+GST2 Days

Learning Outcomes• Understand staff selection practices

• Be able to undertake induction training

• Understand the responsibilities of health and safety in the workplace

• Understand performance management principles

• Establish Key Performance Indicators for a team and for individuals

• Understand motivation for individuals and the teams

• Understand the process of team formation

• Deal with conflict and difficult situations within the team

• Discuss coaching practices and learn how to coach your team on-the-job.

The course provided alternative approaches to cater for different personalities that exist within a team, and explained how important it is to be aware of those variations. I think even subliminally I now apply these learnings.

Robert Wilson Contract Manager for Argest






OverviewBecoming a first-time manager or team leader is one of the most challenging, and rewarding, career transitions an individual can face.

Having the tools to achieve a great start makes all the difference. In this short course, you will learn the fundamental skills needed to lead a team at the frontline of an organisation. Through discussion, exercises and relevant theory, you will learn how to get the best of your team to maximise relationships and results

Gain greater confidence in your role as a manager now by registering for the Team Leaders Essentials course today!

Who Is This Course For?• New team leaders or managers

• People looking to step into their first management role

• Anyone looking to build leadership capabilities.

Benefits to Your EmployerYour business will benefit through growing an effective and forward-thinking manager who is able to contribute positively to the organisation and communicate at a high level.

Team leader essentials for first time managers.

TEAM LEADER ESSENTIALS Learning Outcomes• Understand the role and responsibility of the team leader

and manager in today’s workplace

• Employ core communication skills, including listening

• Implement time management techniques and practices for maximum impact

• Understand how to delegate and ensure tasks are completed as agreed

• Learn to feedforward and give feedback

• Negotiate for good outcomes.


This course provided excellent information presented in an easily understandable format. I liked that it was easy to apply, take and review. It definitely had a positive impact on myself and my team as I was able to apply a lot of communication techniques and thought processes to my work environment.

Don Arnold Programme Specialist for International Accreditation New Zealand

“ I learned a step by step procedure on how to delegate tasks to my staff and have a capacity for myself to strategize and improve processes within the team. Overall I became more confident in managing my staff and with my decision making.”

Jerilee Baluyut Team Leader for HealthAlliance





Training FormatIn-person Learning:Our public workshop consists of a two-day session which will cover: Understanding Leadership, Planning as a Leader and, Working as a Leader.

Online Learning:It’s great that IMNZ can now offer online learning as an alternative to face to face as we understand that sometimes, learning from your home or work is more convenient.

This training format consists of the same learning modules but is broken down into an 8-week online course. Each week there is a one hour facilitated webinar accompanied by two hour of online activities. The shorter, more regular sessions mean that learners don’t need to take full days out of the office in order to do this training like they would with the in-person training.

In-person: 2 Days

Online: 8 Weeks


Online: $1,050+GST

In-person and Online:Beginner

TEAM LEADER ESSENTIALS

Week 2Followers

Week 1Effective

leadership


activities


activities

Week 5Conflict and negotitation

Week 8Workplace action

plan & recap

Week 3Communication

Week 6 Commitment and

feedback

Week 4Time management

Week 7 Developing a team


activities


activities


activities


activities


activities


activities

Online Solution an 8 week all online experience

Module 2: Leading Others (9 hours total)

Module 3: Working as a leader (9 hours total)

See our website for in-person training options

Module 1: Understanding leadership (6 hours total)


OverviewIdentifying and intervening with workplace incivility, abrasive and bullying behaviour can be challenging. Leaders may feel unable to act until a formal complaint is made, but at that point significant workplace disruption may already have occurred.

This workshop uses authentic case studies and group exercises to develop awareness of what constitutes and causes abrasive behaviour and explores best management practice in early intervention.

Who Is This Course For?Anyone who wants evidence-based methodology for addressing abrasive behaviour in the workplace in its early stages without resorting to formal investigations or moving to formal disciplinary processes.

Employer benefitsAbrasive conduct is a health and safety issue. Policy and complaint procedures on their own are not sufficient to create a respectful and safe workplace. More can be achieved if leaders are confident and have the tools to deal with cases at an early stage.

CREATING A BULLY-FREE CULTUREAddress abrasive behaviour in the workplace.

Early Bird:* $1,173+GST | $1,380+GST2 Days All

Learning Outcomes• Identify the characteristics of abrasive behaviour

• Understand the difference between performance and conduct

• Gain a deeper understanding of the causes of such behaviour

• Explore the characteristics of (chronic) ‘abrasives’; and their potential for change

• Organisational dynamics: the criticality of consequences; and providing a psychologically safe workplace

• Consider characteristic management responses to ‘abrasives’: avoidance and admonishment; and the impact of these responses

• Develop practical interventions, frameworks, and options for dealing with people with abrasive tendencies

• Map out a personalised plan of action for each case


Short CoursesPeople and Performance

*Book 8 weeks prior to the course commencement and receive 15% off.










CULTURAL INTELLIGENCE

OverviewWhether they’re dispersed around the World or you’re working with a multicultural team in a single location, good managers need cultural intelligence (CQ) to lead effectively.

Designed and run by expert facilitators, this course will build your awareness, understanding and capability of how culture impacts the way you lead, manage and work in today’s global economy.

Develop the skills needed to lead across divides and thrive in multicultural environments today!

Who Is This Course For?Managers, project managers, consulting professionals and individuals looking to gain practical skills and tools in working in culturally diverse settings.

Employer BenefitsYou will be more culturally competent and better able to create a working environment which demonstrably values diversity and inclusion.

Tap into the strength of diverse teams by building your Cultural Intelligence.

1 Day All Early Bird:* $808+ GST | $950+ GST

Learning Outcomes• Learn to work with people who are different from you

• Examine and counter your unconscious biases

• Identify the cultural influences that make you think and act the way you do

• Adopt a common language for more efficient communication

• Foster an inclusive team environment

• Resolve diversity related tension and conflict.

OverviewThis comprehensive short course is designed for those who feel overloaded and out of control as workloads and performance expectations increase while resource levels diminish.

Learn how to do the right things in the correct order and do them better! It will show you how to master your workload through the application of proven practices.

Who Is This Course For?• Those who would like to increase work performance

• Managers with large workloads, tight deadlines, and stress

• Team members who are looking for direction and clarity.

Employer benefitsYour employees will be more effective and efficient at completing tasks.

Learning Outcomes• Distinguish more clearly between productive and

non-productive work

• Schedule work through effective workload scheduling rather than merely adding more bullet point tasks to your to-do-list

• Better manage email traffic

• Analyse and classify work for external outsourcing and internal delegation purposes

• Undertake performance-based delegation to better use organizational resources and achieve required outcomes through empowerment

• Pre-empt workload problems through effective “what if” analysis and minimize crisis work

Get tools and techniques to manage time and control your burgeoning workload.

1 Day Beginner to Intermediate Early Bird:* $808+GST | $950+GST

• Analyse yourself and others for workaholic tendencies and identify addiction cures

• Apply time management principles including dealing with interruptions and learning to say “no”

• Identify and eliminate your time wasters

• Check the validity of current workload processes and remove non-value practices to reduce cycle time and enhance outcome quality

• Establish optimum balance among the conflicting constraints of work effort, output volume and deliverable performance

• Reorganise your work station to improve your productivity

• Manage paperwork and use office technology to your advantage.

EFFECTIVE TIME MANAGEMENT


The course has helped me adjust my behaviours and I now get my work done in fewer hours.

James Duthie Risk Manager at Bank of New Zealand






Institute of Management New Zealand | imnz.co.nz 55Institute of Management New Zealand | imnz.co.nz54

OverviewThe way we feel about conflict drives our behaviour and has an impact on the people around us. This course will give you insight into the conflict behaviour of yourselves and others. Learn how to prevent and manage conflict, rather than just react to it, and try out approaches that support positive outcomes.

Who Is This Course For?• Anyone struggling with conflict issues at work, such as

inter-team disputes, bullying or power plays

• Anyone wanting to learn and enhance personal skills to deal more effectively with situations involving conflict.

Employer benefits You will build your ability to deal with disputes within your organisation focusing on positive outcomes for all parties.

Learn how to prevent and manage conflict, rather than just react to it.


All Early Bird:* $1,173+GST | $1,380+GST2 Days

Learning Outcomes• Recognise when conflict is likely to occur

• Identify the differences in how conflict manifests

• Know how to prevent conflict from escalating

• Assess the best approach to use when managing conflict

• Apply effective problem solving skills

• Use win-win negotiating techniques to resolve conflict

• Develop practical interventions, frameworks, and options for dealing with people with abrasive tendencies

• Map out a personalised plan of action for each case


MANAGING CONFLICT AND DIFFICULT CONVERSATIONS

I now see conflict as a normal part of life and an opportunity to communicate. I can’t wait to go through the material again, there is so much to learn.

Managing Conflict and Difficult Conversations Participant






OverviewThis course is for all who want to develop their abilities to manage the stress that comes with working under pressure and anyone who wants to develop or refine their skills for performing under pressure. Where some see threats, others see opportunities.

Our current state of mind determines our reactions to change, to instances beyond our control and the way in which we handle pressure. Our mind-set determines our emotions, our response to pressure and how we can relish and embrace any challenge.

Organisations are constantly evolving, within a global environment in constant change and this one day course, developed and delivered by an experienced team of psychologists and change specialists and provides an informed and interesting insight into corporate pressure and how to deal with it effectively.

This interactive session will provide you with the techniques to help you develop your thinking and emotional resilience, help control your unconscious reactions, become more understanding of corporate and organisational pressure and how best to respond.

Who Is This Course For?• All who want to develop their abilities to manage the stress

that comes with working under pressure

• Anyone who strives to better perform in times of change.

Employer benefitsYou will gain skills and tools to enhance performance, manage pressure and build your emotional resilience.

Enhancing performance, emotional resilience and pressure management.

1 Day All Early Bird:* $808+GST | $950+GST

Learning Outcomes• Understand your own responses to pressure and have

the right ones

• Learn to be calmer and more effective

• Learn how to have difficult conversations successfully

• Learn to respond to pressure more effectively

• Learn to look after your own mental health.


MANAGING PRESSURE AND BUILDING RESILIENCE





PROBLEM SOLVING AND DECISION MAKING

OverviewAs you advance in your career, the problems you need to solve get bigger and more complicated and the decisions you need to make carry more weight.

This interactive and practical course has been designed to help busy professionals quickly absorb and apply problem-solving and decision-making concepts.

It will guide you in taking a more strategic approach to these issues and will help you sharpen your thought processes as you work through tough challenges.

Run by highly-experienced trainers, you will practice on real-life problems using best-practice frameworks and focus on NEW ways of thinking about problems and decisions.

Who Is This Course For?• Team members, managers, supervisors and administrators

who will benefit from improved problem-solving and decision-making skills

• Professionals who want to take their critical thinking to the next level by applying models and approaches to identify and implement the right solution.

Employer benefitsYour employees will be able to take a methodical approach to difficult problems and be more confident that your resolutions will achieve results.

Simple, practical strategies for dealing with big issues.

Beginner to Intermediate Early Bird:* $808+GST | $950+GST

Learning Outcomes• Apply problem-solving and decision-making steps,

tools and frameworks

• Analyse information to clearly describe problems

• Understand and manage the various issues involved

• Identify appropriate solutions

• Think creatively and be a contributing member of a problem-solving team

• Select the best approach for making decisions

• Create a plan for implementing, evaluating, and following up on decisions

• Avoid pitfalls and mistakes.

1 Day



I learnt to look at the problems more closely before jumping to a conclusion. I understand the need to plan and use the new tools from this course.

Problem Solving and Decision Making Participant





TRUST AND TEAM CULTURE

OverviewWhy do smart leaders build high-trust cultures? Because a culture of Trust yields higher engagement, happier employees, greater productivity, and higher returns. And it all starts in the brain.

Designed and run by expert facilitator Denis Sartain, learn how Trust impacts behaviour, why Trust gets lost and ways to consciously stimulate it by celebrating effort, sharing information, promoting ownership, and more.

With a practical model, compelling insights, real case studies, and easy-to-implement tips and tools learn how to embed Trust in your team and business culture and reap the rewards.

Who Is This Course For?• Anyone wanting to learn more about how to improve

workplace culture and drive productivity

• Leaders and managers and HR professionals in an organisation trying to embed a trust culture.

Employer benefitsLeaders who have the trust of their employees are more likely to drive change that impacts organisational performance.

Build trust in the workplace for maximum engagement.

Learning OutcomesThis is an active one-day course with a mixture of presentations, group practical group activities and case studies based on course materials. At the completion of the workshop, you will be able to:

• Understand what Trust is and its value

• Discuss how Trust impacts business and culture

• Explain the Neuroscience of Trust

• Grasp the Trust-building cycle- the key to changing stubborn workplace patterns

• Apply tools to measure Trust levels in your organisation

• Derive a strategy to improve trust among employees and peers

• Cultivate workplaces where trust, joy, and commitment compound naturally.

Early Bird:* $807.50+GST | $950+GST1 Day Intermediate to Advanced








Short CoursesProject Management

Erika was amazing and it was gratifying to know that for 40+ years I’ve been working as an AGILE Leader. I just thought this was the best way to get things done! But now I’ve got a proper ‘name’ for this.

Agile Leadership Participant





AGILE LEADERSHIP

OverviewWhat is agile? How does it work? And what does it mean for you? How do you implement it?

Whether you have just wondered about agile project management, or dipped one toe in, this course will give you the core skills you need to deliver better projects faster using an agile mind-set and framework.

Delve into what being agile really means, how it differs from traditional delivery and leadership models, and the skills and behaviours required to be successful in a changing environment.

Collaboration and interaction are key. You’ll gain hands-on experience in bringing some core techniques to life as well as learning important principles and concepts.

Thousands of project managers and leaders are already taking advantage of the benefits agile has to offer. Start your transition to agile here.

Who Is This Course For?• Anyone wanting to learn more about agile, and how to gain

the benefits of implementing an agile delivery framework and leadership approach

• Anyone on a project team, or responsible for project delivery

• Leaders in an organisation that is transitioning to agile.

Employer benefitsYour employer will benefit because as well as understanding the underlying principles and values of agile, you will take away practical and practiced techniques so you can enhance delivery as soon as you return to work.

Agile leadership as a framework for project delivery and success.

Learning Outcomes• Understand what agile is, and what it isn’t

• Appreciate the Agile Manifesto, principles and values

• Understand the potential benefits of agile delivery

• Review traditional delivery methods and success / failure stats

• Identify the most common agile delivery methods

• Be able to ‘speak’ agile - know what agile jargon and acronyms really mean

• Practice popular and proven agile techniques

• Identify appropriate approaches (agile isn’t always the best way)

• Discuss traditional vs agile leadership

• Understand shared competencies, plus agile adaption of skills and behaviours

• Learn how followership is just as important as leadership

• Embrace a collocated, collaborative environment to learn practical lessons from the course leader and your classmates.

2 days All Early Bird:* $1,386+ GST | $1,630+ GST


PROJECT MANAGEMENT FUNDAMENTALS

OverviewWhether you’re a seasoned pro, or you’ve just landed a job involving Project Management, brushing up on the basic principles and the tools available to help you can save you time and stress in the long run.

This is a practical, hands on course designed to demystify Project Management and build your confidence on the job across a project’s life cycle.Through doing this course you’ll learn real world skills like how to scope a project, estimate budgets, keep a project on track and how to improve overall efficiency. You’ll also gain an overview of the tools, techniques, and resources necessary to manage large projects.

Build your confidence and improve project performance by signing up today!

Who Is This Course For?• Anyone new to project management

• Anyone looking to learn practical tools and practices to apply to projects at your work.

Deliver your projects on budget, on time and with high quality results.

Short CoursesProject Management

Employer benefitsEmployers who send their staff on this course will benefit from having more confident project managers, who are equipped with the skills and tools needed to improve project performance, deliver jobs on time, and keep tasks on budget.

Learning Outcomes• Scope out a project

• Create a work-breakdown structure

• Create a baseline network plan

• Create a resource chart for a simple project

• Estimate project completion time

• Estimate project budgets

• Successfully close a project

• Evaluate and report on project performance.

I wanted to acquire tangible project management tools and strategies to aid me as I move forward. Not only did I learn some useful tools, but I also gained confidence in speaking and in my ability to succeed.

Jemimah Hicks Project Manager for Electronet Services





Training FormatIn-person Learning:Our public workshops consist of three consecutive days of learning, resulting in delivering projects within budget, on time, and with high quality results.

Online Learning:Online training is a great alternative when face-to-face learning isn’t a realistic option.

This training format consists of seven, 1 or 1.5 hour webinars spread across eight weeks. Each webinar will be accompanied by an hour or two of online activities. The shorter, more regular sessions mean that learners don’t need to take full days out of the office in order to do this training like they would with the in-person training.

In-person: 3 Days

Online: 8 Weeks


Online: $1,050+GST

In-person and Online:Beginner

Online Solution an 8 week all online experience (19 hours total)

WEEK 1

WEEK 5

WEEK 3

WEEK 7

WEEK 2

WEEK 6

WEEK 4

WEEK 8

Module 1What is project management?

Module 5Planning and management

Module 2Project initiation

phase

Module 6Implementation, monitoring and

control

Module 3Work breakdown and estimations

Module 8Project

management in action

Module 4Network diagrams

Module 7Project close out

1.5 hour webinar1 hour online

activities


activities


activities


activities


activities


activities


1 .5hour webinar

PROJECT MANAGEMENT FUNDAMENTALS COMPLETE

PROJECT MANAGEMENT FUNDAMENTALS PROGRAMME

See our website for in-person training options


TRAIN THE TRAINER

OverviewYou will learn every step of the training process. From understanding learning styles and needs of others, through to structuring and delivering workshops.

Who Is This Course For?• A manager or supervisor who trains others on-the-job

• An in-company training officer

• An experienced trainer

• Looking to gain the National Certificate in Adult Education and Training (Level 4).

Employer benefitsYour training sessions will be better planned and have more impact, increasing learning within the workplace

Plan and present impactful and memorable training sessions.

2 days Beginner to Intermediate Early Bird:* $1,386+GST | $1,630+GST

Learning Outcomes• Understand your own learning style and develop

instruction to meet a diversity of other styles

• Design and select training methods to enhance learning outcomes

• Be confident, comfortable and competent in facilitating learning

• Learn new techniques to enliven your training sessions

• Analyse your training style and the style and effectiveness of other trainers.

Short CoursesTraining and Assessment

This course has been rewarding in terms of learning, developing, interacting with others to learn from each others experiences. Its highly recommended for others to attend to gain more experiences on a professional level.

Train the Trainer Participant






Terms and ConditionsTerms and Conditions

Enrolment, registration and paymentAll registrations are confirmed in writing before the course or programme commences.

Course/Programme fees are payable in full prior to course/programme commencement or within 7 working days of the date of invoice - whichever is sooner.

Cancellation policyAll participant cancellations must be received by IMNZ in writing and approved by IMNZ before the course or programme starts.

Cancellations are subject to the following terms:

Transfers to another course dateExcept Early Bird bookings, notice of a training participant’s intent to transfer to another scheduled training date must be made in writing to IMNZ and is subject to the following terms:

SubstitutionsSubstitution of participants from the same company is permitted at any stage and will not incur a fee.

Non-attendanceIf you fail to attend the course on which you are booked without giving prior notice to IMNZ, we will be unable to refund the course fees or offer a transfer.

Early bird pricingEarly Bird pricing will only be applied if payment is received in full no later than eight weeks before the course/programme start date.

All Early Bird bookings are non-refundable and non-transferable.

Bulk purchase pricing Bulk Purchase bookings must be for the same course date and made at the same time. Cannot be used in combination with any other discount or offer.

Bulk Purchase bookings are non-refundable and non-transferable. Attendee substitutions (from the same company) can be made at any time.

TERMS AND CONDITIONS AND VENUE INFORMATION

Cancellation or deferring training programmes by IMNZIMNZ reserves the right to cancel, defer or postpone any training services at any time at its sole discretion.

Should a course or programme be deferred, IMNZ will make every effort to inform participants of these changes prior to the course/programme commencement.

Notification of a cancellation will be made at least 10 working days prior to course/programme commencement.

Where a course/programme is cancelled by IMNZ participants will be entitled to a refund of 100% of the cost of the course/programme.

Venue and cateringCourse timingsAll IMNZ courses start at 9:00am and finish at approximately 4:30pm.

All effort will be made to notify participants should these timings change.

CateringAll course attendees are provided with a light morning tea, lunch, and a light afternoon tea.

Please advise IMNZ by 4:00pm five working days prior to the course commencement if you have any special dietary requirements. We cannot guarantee that your dietary requirement will be granted by the caterers if the request is received after this time.

Course materialWe’ve gone paperless! Please ensure to bring a device with you so you can take notes along the way. A pen and notepad will also be provided to all participants.

All attendees to a short course will receive a Certificate of Achievement upon completion of the course.

All participants will be notified prior to course commencement if they are required to bring any extra material or resources to the course.

Dress codeThere is no dress code; however, most participants choose to wear smart casual clothing. Due to variable temperatures of air conditioned rooms, layers are advised.

LiabilityIMNZ does not accept responsibility for anyone acting as a result of information or views expressed on its training courses, including course material. Opinions expressed in the material and at the programme/course are those of individual trainers and not necessarily those of IMNZ. Participants should take professional advice when dealing with specific situations.

MarketingBy signing up to a course, programme or event with IMNZ you are agreeing to us capturing your information and receiving marketing information from us.

To view the full Marketing terms and conditions please visit our website (imnz.co.nz).

PrivacyIf you want to know more about our privacy statement, please visit imnz.co.nz/privacy-statement

By signing up to a course, programme or event with IMNZ you enter an area where photography, audio and video recording may occur. However, we will not record or film you without your permission. If you do give consent to being filmed or photographed, you waive all rights you may have to any claims for payment or royalties in connection with any use of these materials.

DisclaimerThe information provided in the IMNZ Training Guide is provided for informational purposes only. The materials are general in nature; they are not offered as advice on a particular matter and should not be relied on as such.

Although every reasonable effort is made to present current and accurate information, IMNZ makes no guarantees of any kind. IMNZ reserves the right to change the content of this training guide at any time without prior notice.

Cancellations 10+ working days prior

6–9 working days prior


Less than 1 working day prior

Cancellation refund percentage 100% refund 75% refund 50% refund No refund

Transfers 10+ working days prior


Less than 1 working day prior

Percentage of programme fee charged to Participant No charge 25% charge 75% charge

Institute of Management New Zealand | imnz.co.nz

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Terms and Conditions

imnz.co.nz

where leaders learn

IMNZ has recently launched training in an online format for some of our more popular courses. Like with most online learning platforms, there are certain requirements your web browser needs to meet in order to have a great user experience. These terms and technical requirements have been laid out below for you.

Browser requirementsIMNZ’s e-learning programmes are compatible with all standard’s compatible web browsers, however, for the best experience, we recommend using Chrome.We recommend that you keep your web browser up to date for not only the best experience but also to optimise your online security.Out-dated browsers with known compatibility problems are Internet Explorer 10 and below as well as Safari 7 and below.Users must Allow Pop-ups to view the content.

What else you need to knowWhen you log into IMNZ’s online platform, you must use the same as the email address that you registered with. You must also use the same address when you use MS Teams as part of your training.IMNZ’s online platform operates off Moodle. You may need to check with your company’s IT department that your firewall will allow access to Moodle.

TERMS AND TECHNICAL REQUIREMENTS FOR USING IMNZ’S E-LEARNING PLATFORM

Terms and Technical Requirements

Documents

WE GROW COMPANIES AND LEADERS OF THE FUTURE. · Online Learning: Online training is a great alternative when face-to-face learning isn’t ideal or for situations when learning from