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We can’t prevent crises, but we can help to overcome them.
FACT24 – the solution for global alerts and crisis management.
Every threat.Every company.Every time.
YOUR SITUATION
• IT or production down-time• Fire and explosions• Harmful substance threat• Water damage • Natural catastrophes such as e.g. earthquakes,
hurricanes, storms, floods etc• Bomb threat• Mass casualty incident• Cyber-attack • Terrorist attack• PR crisis• Pandemic outbreak• Denial of access to site• Employee duty of care• Health & Safety incident• …
YOUR CHALLENGE
• Alerting staff and emergency escalation• Evacuation and subsequent roll call• Product recall• Securely exchanging confidential information
and documents• Encrypted communications• Task management• Logging events for audit purposes• Making contact with authorities and
key stake holders• Virtual collaboration of crisis teams• Automated alerting via technical sensors• Sourcing data for onward collaboration from multiple
sources, social media, weather, travel etc• …
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FACT24 is an F24 AG product.www.f24.com
Unexpected events often lead to a crisis leading to great risks to an organisation.
FACT24 supports all your requirements in the area of alerting and crisis management:
YOUR SOLUTION WITH FACT24
• Alert all relevant persons, with qualified confirmation response in reply.
• Convene instant combined domestic and international telephone conferences with crisis management staff.
• Prepare and define tasks for easy and simple incident escalation.
• Communicate via multiple channels to alert quickly and automatically.
• Manage and collaborate information in a flexible manner via an easy to use dashboard.
• Activate alerts system to system (IoT) via connected sensors.• Initiate information hotlines at the click of a button.• Notify members of the public in a targeted manner.• Communicate quickly and securely with
end-to-end encryption.• Real time exchange of documents.• Manage and forward external information e.g. weather
warnings, social media, photos and videos.• Create tamper-proof logs for analysis and auditing
post incident.
99.99% GUARANTEED AVAILABILITY
FACT24 customers benefit from a highly resilient solution with guaranteed availability of 99.99%. Our security and business continuity approach is certified to ISO standards.
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Alerting & Notifications.
Alerting, Notifications and Telephone Conferencing.
Alerting, Notifications, Telephone Conferencing, Mobile App, Web Services Interface, Information Hotline.
Alerting, Notifications, Telephone Conferencing, Mobile App, Web Services Interface, Information Hotline, Crisis Management Dashboard, Secure TrustCase Rooms, Location based Alerting.
At a glance:The FACT24 product editions.
FACT24 ultimate PLUS – Crisis Management Dashboard.
Manage and monitor crises in a completely flexible manner: compile various dashboard widgets to reflect differing scenarions. Collect and distribute the relevant incident data from multiple sources e.g. social media alerts, current weather data, external information sources, real-time monitoring of your alerts and task management status all in one configurable view.
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Using FACT24 across all product editions, you can send notifications quickly, securely and reliably. The more advanced product editions offer enhanced and additional capability such as instant telephone conferencing, mobile apps for activation and recipient persons as well as location-based
alerting – and much more. In all product editions, you have the FACT24 interface available in 10 different languages. You can find more information about our products on our website: www.fact24.com/en/products/
FACT24 is an F24 AG product.www.f24.com
FACT24 advantages:
• You save valuable time. You are prepared to action at any time. Contact relevant persons automatically. Enable you to monitor and control, then escalate if situations worsen.
• You can prepare for multiple scenarios and flexibly react with response to unexpected events.
• You coordinate teams in various locations, alert a number of people automatically, with a qualified responses and receive real time status reports.
• Quality customer support with your own personal contact.
• 100% Software as a Service (SaaS), so no reliance on your own infrastructure.
• You can fall back on tamper-proof documentation when reworking.
• You are using a fail-proof solution with a guaranteed availability of 99.99%.
EVALUATE NOW – 30 DAYS FREE TRIAL!
You can find more information about FACT24 and the free, no commitment demo account via our website www.fact24.com.
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Customer satisfaction worldwide: over 700 customers across the globe from different industry sectors rely on FACT24.
More information about FACT24 and unique customer case studies can be found on our website www.fact24.com
“FACT24 allows us to communicate immediately and in a parallel manner with the various responsible people during critical events, catastrophes and in crisis management. This happens no matter where we are and it makes it possible to make global decisions anywhere were BBVA is domiciled.”
“For us, FACT24 is the ideal product for our crisis management and the most diverse alerts. Above all, we are impressed by the simplicity in its operation and the independence it gives us from our own IT infrastructure.”
Photo: Commerzbank AG
“It is essential for us to be able to react quickly. With FACT24, we can significantly shorten our alert times and, where necessary, we can reach a large number of people in just a few minutes.”
“With FACT24, we can alert our crisis and emergency organisations efficiently and independently from our own infrastructure. We rely on this product because it undergoes constant further development and is therefore future-proof.”
“FACT24 provides UniCredit London with the ability to effectively deal with communicating with senior management and wider staff at the time of a potential crisis event. FACT24 has provided a reliable and efficient alert notification, conference and reporting tool in support of our business continuity plans.”
“Hertz use FACT24 to easily share information, exchange documents, assign tasks and receive alerts in response to a serious incident. All via the easy to use crisis management Dashboard and TrustCase mobile app. FACT24 was deployed rapidly and we’ve been supported by excellent customer service ever since.”
“In emergency and crisis situations, with FACT24 Commerzbank ensures communication and information of the relevant employees. FACT24 allows us to react quickly and flexibly to critical situations, to reach employees on various end devices and to record alarms in an audit-proof manner.”
“FACT24 offers a wide range of options for triggering alerts. Even planned and displayed further developments give the customer the feeling that FACT24 is oriented towards the future in their area.”
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FACT24 is an F24 AG product.www.f24.com
F24 – Your partner of choice for alerting, crisis communications and critical business messaging.
F24 is a leading Software as a Service provider for alerts and crisis management (FACT24) as well as sensitive and critical communication (eCall) in Europe. With FACT24, F24 offers a highly innovative solution and supports customers worldwide with the efficient and successful management of incidents, emergencies and crises. The eCall platform also offers solutions for high-volume communication, of critical or even confidential content in a business environment.
F24 AG, founded in 2000, is based in Munich. Along with its subsidiaries, it supports companies and organisations in over 70 countries across the world – with the daily communication of critical and confidential content or at times of crisis situations.
Our customers come from the following sectors: • Energy, Oil and Gas• Retail and Service Industry• Banking & insurance• Health & pharmacy• Tourism• Aviation• Logistics & distribution• IT & telecommunications• Public organisations
The good feeling a company has when it is prepared for all critical situations.
Learn more about F24 AG and its subsidiaries at www.f24.com
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FACT24 is an F24 AG product.www.f24.com
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