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Volunteer Digital Champions
Client Issues
Shopping
Banking/PO
Isolation/
Loneliness
Family living away
Encouraging Volunteers
•Don’t Bamboozle
•Avoid Technical Jargon
•Avoid Becoming A Tutor
Volunteers already Using Technology with Clients
Training Digital Champions
Demonstrate:
• Skype
• Shopping on line
• Virtual travel
• Look up subjects of interest
• You tube clips
Use your Imagination
Volunteers encouraged to explore ways to support their clients through the use of digital technology
Volunteers demonstrating Digital Technology to other Volunteers
Digital Champions in Communities
Pitfalls
• No internet reception
• Logistics - 2 volunteers and their clients available at the same time for skype
• Supporting clients with physical, sensory and/or memory difficulties
• Avoiding tutoring
Volunteer Models
• Support their existing clients with their digital needs as and when needed
• Specific Digital volunteers who support clients in their own homes for 1-3 sessions
• Demonstrate internet applications in group settings
• In future – train a client who can then support other clients within their own community