vitagramma Intelligence CRM

Intelligence CRM for Laboratory

Vitagramma covers main fieldsYou can control main fields of your business

Electronic health record

DOCTORS • See results of patient • Order new analysis • E-‐prescription • All records of the Patient

PATIENTS

Personal Cabinet• Results (with diagrams) • Share with doctors • Discount Coupons

LABORATORYBusiness Dashboard • Results in money • Results in patients • Results in time & GEO

Vitagramma helps to doctorsWe help doctors take care of patient 24/7

ANALYSIS OF RESULTS Doctor have access to results of patients + Can add comments and other files

ORDER NEW ANALYSIS Order goes to Lab and when it is ready, Doctor have alert

CRM HELPER Doctor can start several of “if-then” chains to contact with patient

EHR SYSTEM Some other parts of system help to keep loyalty of doctor

Vitagramma helps to patientsWe help patients deal with analysis

PERSONAL CABINET • To see what is going

on with results • To share with Doctor • To add personal

comments and other docs

DISCOUNT COUPONS To have discount for next visit or another analysis

FIND A DOCTOR Based on analysis results, Vitagramma can find related (by analysis) Doctors

REMINDERS & HELP LETTERS Based on analysis results, Vitagramma can send letter with recommendations

* If there is no e-mail, we send SMS

Vitagramma helps to LaboratoryReal-tome Dashboard

MONEY DASHBOARD • How much money

every Outlet earns • By Outlet / group of

outlets / city • By Days / Weeks /

Month / Years

ANALYSIS DASHBOARD • Which analysis brings

more money • By Outlet / by group of

outlet / by city • In comparison

PATIENTS DASHBOARD • More than 50

Preinstalled Reports with Admin Panel to create new

PARTNERS DASHBOARD • Which Partner brings

more money • By Outlet / by group of

outlet / by city • In comparison

Ready to workAll described in this presentation features is already installed

All CRM-actions in Vitagramma

Already pre-installed

…You can start immediately!

System of workAll described in this presentation features is already installed

Patient’s Cabinet !

Patient!Free store and data management!

Analysis!

Data Upload!

Doctor!

Advices “find the doctors” based on result of analysis!

Visit the doctor!

!

(1)$

(2)$

(3)$

(4)$

Doctor’s Cabinet !

Electronic Order for Analysis!

Analysis!

Doctor can see results of Patient!

What doctors have

What doctors haveWe help doctors take care of patient 24/7

Personal Account / EHR system • To keep results of all his/her

patients electronically

• To find a patient and To see his/her results (Facebook-like friends system)

• To add notes to results

• To add any type of Documents

• To order Additional Analysis

• To create and send E-Prescription (nearest future)

Trigger (smart) letters • Automatically send to Patient

letter based on his/her analysis results

• Trigger letters can be programmed as chain-of-actions (for ex. there are some analysis that have to be repeated – system can send automatically reminders about this)

What doctors have: Admin PanelWe help doctors take care of patient 24/7

Doctors !Statistics !Specialization !Doctors and patients !Views contacts doctors !Doctors - Appointments !A group of doctors !E-mailing !Trigger for doctors !Recipients triggers!

We can see !•  All doctor’s personal data !•  All links between doctors and

patients!•  All orders doctors made for

theirs patients!•  All results of mailing to doctors!•  Triggers (“if-then”) for doctors

and!•  Patients who get trigger e-

mailing from doctors!

What doctors have: example of orders panelWe help doctors take care of patient 24/7

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2

3

4 5 6 7 8 9 10 11 12

1.  Name'of'the'doctor'

2.  Date'of'order'creation'

3.  City'


5.  E9mail'of'the'doctor'

6.  Attribute''


8.  Diagnosis'

9.  E9mail'of'the'patient'

10.  City'

11.  Amount'of'order’s'

12.  Date'of'order’s'creation'

What doctors have: doctors e-mail admin We help doctors take care of patient 24/7

1.  Status(

2.  Date(of(e.mailing(

3.  Name(of(the(e.mail(campaign(

4.  Date(of(the(campaign(

5.  Number(of(recipients(

6.  Success(mails(number(

7.  Rate(of(opening(

8.  Other(statistic(data(

1

2

3 4 5 6 7

8

What doctors have: “if-then” triggersWe help doctors take care of patient 24/7

We can process any actions within system, for example:!•  If Doctor send an order to

Patient and Patient DON’T come to laboratory, Doctor will receive an alert mail!

OR!•  System AUTOMATICALY will

send a reminder to Patient (on behalf of Doctor) that he/she needs to go and make analysis!

What patients have

What patients havePatient have all service you can imagine

Personal Account / Cabinet • To keep all results electronically

• To add any other documents

• To send results “in one click” to Doctor

• To see charts how results are changing

• To find “Recommended Doctors” corresponding with result of analysis

• To have discount coupons from your Laboratory

Regular Letters • “Welcome letter”

• Letter after every visit to Lab

• Newsletter monthly (with coupons)

Trigger (smart) letters • Based on results of analysis

system can propose to do some recommendations or visit a Doctor

Un-regular letters • You can create and send ANY

letter

• All letters go under Vitagramma own mailing service with smart analytics system

What patients have: Personal Cabinet Patient have all service you can imagine

Results in dynamic

Promoted Discount Coupons

What patients have: ResultsPatient have all service you can imagine

Analysis with deviation

Next time you can have this analysis -‐20% discount

What patients have: Find the doctorPatient have all service you can imagine

6"

Here is a analysis with the problem (red zone)!

You just click “Find the Doctor” and see recommended doctors in your city!

What patients have: Useful DiagramsPatient have all service you can imagine

Find results by name

Next time you can have this analysis -‐20% discount

What Laboratory hasDashboards for business control

What Laboratory hasLaboratory can control every aspect of business

KPI’s / Business Analytics • Money earn (in general and per

analysis)

• Popularity of analysis

• Result per Laboratory Outlet (money, number of analysis, loading)

• Comparison analysis (Outlet or Group of Outlet with another Outlet or Group of Outlet

>>> More than 30 dashboards

Patient & Doctor Cabinet: • To create and send any type of letters

to Patients and Doctors

• To create any type of coupons for Patients

Triggers: • To create any type of “If – Then” chain

of actions (based on ANY parameter of ANY analysis)

Coupons: • To create coupons for Patients =

make a loyalty program

Partners: • To create Coupons from Partners for

Patients = make a loyalty program

And so on…

Example of real Dashboard

What Laboratory has: exampleLaboratory can control every aspect of business





Example of real Dashboard Geo Analysis by Points of Collection






What Laboratory hasRemarketing to cut promo spendings

What Laboratory has: exampleLaboratory can increase itself usage

19#

Remarketing !•  Statistics !

•  Groups !

•  Discounts !•  Discounts patients !

•  Email-mailing !

•  Receivers of e-mails!

•  SMS-mailing !•  Triggers !

•  Recipients triggers !

•  Clinical triggers !•  Unsubscribe from mailings!

What Laboratory has: exampleLaboratory can increase itself usage

We believe that patients become healthy faster only if we care about them with love

We believe Vitagramma can help to Laboratory pay more attention to the patients

We believe that more attention = more love

We believe that you share our Believes

Dmitry Gyk Chief Executive Officer

[email protected] Skype: dmitry_gyk Mobile/Message: +380(67)5387520

Val Pertsiya Business Development

[email protected] Skype: valpep69 Mobile/Message/Viber: +380(67)2202067

Intellectual EHR+CRM for Laboratory

Kaushik Shitole Vice President - Business Development India, China, ASEAN [email protected] Skype: kaushikshitole Mobile/WhatsApp/Viber: +919900219388

mailto:[email protected]

