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U.S. General Services Administration
GSA/OGP Section 508 Program Overview
Updating the Accessibility Vision: “Buy, Build, and Be Accessible”
GSA’s Government-wide Section 508 Program
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Our Mission: Work with the Accessibility Community to assist Agencies to:
• Ensure Section 508 inclusion in acquisition solicitations
• Increase Website/Application accessibility
• Bring uniformity to Section 508 Programs across agencies
We do this through a partnership
Section 508 Priorities Access Board - Section 508 Refresh
Notice of Proposed Rulemaking
OMB Strategic Plan Increase Transparency
Strengthen AccountabilityImprove Collaboration
ACoP Strategic Priorities Federal government acquisition strategy
Agency commitment to move from coordinator to 508 programACoP endorsed testing (Trusted Testers training program)
(Road Map, Strategic Plan, Data Analytics)
GSA Government-wide Section 508 Program Section 508 Strategic Plan: “Buy, Build, Be Accessible” 3
Changing our Approach
The Major ChangeWe are focusing on enabling
acquisition and program management professionals to ensure Section 508 is
“baked in”, not “bolted on” to all aspects of the Systems Development Life Cycle (SDLC) - from requirements
development to acquisition to sustainment and retirement.
WhyWhen focus is largely on after-the-fact
remediation, we are devoting our energy and resources to fixing the ‘symptom” and not addressing the
root problems.Shifting our focus to acquisition, the whole SDLC and prevention rather than remediation is more efficient
and has longer lasting results.
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OGP Government-wide Section 508 Program FocusSupport Agencies in their improvement of Program Maturity:
• Align GSA Action Plan with ACoP• Align GSA training schedule with ACoP & Access
Board trainings• Focus GSA resources on Agency assistance• Create more data-informed guidance material on
how to buy, build, and be accessible. • Understand aggregate federal performance
improvement5
OGP Section 508 Strategic Plan
GOAL STRATEGIES AND OBJECTIVES
Buy Accessible
● Embed accessibility into ICT management and procurement processes - PolicyRevise IT management and acquisition policy/guidance directives
● Increase Agency ownership of solicitation processTransition procurement review to agenciesIncrease the capability of agencies’ solicitation review processes
Build Accessible
● Embed Section 508 conformance into all phases of the SDLCProvide processes/methods for Agencies to evaluate conformance of websites and applicationsCentrally monitor and track Agency website conformance via PULSEIncrease Agency website/application testing capacityEstablish Section §508 best practices for the SDLC and Agile Development processes
Be Accessible
● Establish and maintain an inventory of Section 508 best practicesCollect and promulgate best practices across the Section §508 communityRefocus S §508 training to emphasis a “train the trainer” approachRefresh the Section §508 body of knowledgeBoost outreach and communications tactics
● Improve the synergy among Section 508 governance entities and functionsWork with key governance stakeholders (OMB, ACoP, Access Board, DoJ, DHS) and select Committees and subcommittees to
achieve Section §508 goals 6
Goal 1
Embed accessibility in the procurement
process
Objectives:
1. Revise IT Management and acquisition policy/guidance directives
2. Transition procurement review to agencies/508 Coordinators
3. Increase agencies’ capability to develop their own solicitation review processes
Actions:
1. Revise Policy/Guidance directives (i.e.FAR, A-130)
2. Transition OGP team Solicitation Review process to agencies
3. Create a more efficient method of reviewing Federal solicitations, providing tools and processes which increase agency engagement in their own solicitation review process
OUTCOMES: Reduced remediation costs through improved acquisition practices.7
Goal 2
Embed accessibility in the development
process
Objectives:
1. Provide processes and methods for agencies to evaluate conformance of websites and applications
2. Expand the website / application testing capacity
3. Establish Section 508 best practices for the Software Development Life Cycle (SDLC) and Agile Development processes
Actions:
1. Partner with DHS to promote the Trusted Tester Program
2. Support/partner with the development communities to collect Best Practices (e.g. 18F, Accessibility Guild, UX Community, etc.) and promote common website tools and methodologies across the Federal government
3. In coordination with the .Gov Dashboard, continue developing and improving metrics tracking processes
OUTCOMES: Reduced remediation costs to the federal government by incorporating conformance best practices into the Systems Development Life Cycle (SDLC).
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Goal 3
Encourage best practices and standardized
approaches to incorporation of
accessibility
Objectives:
1. Collect and promulgate best practices across the 508 Community
2. Partner with the ACoP to support Accessibility governance
3. Increase Section 508 Program Management knowledge and competencies within agencies
Actions:
1. Support/partner with the development communities to collect Best Practices (e.g. 18F, Accessibility Guild, UX Community, etc.)
2. Develop a rotational ‘hands-on’ training program and establish partnership with a training program
3. Inventory, coordinate, and make available Section 508 Programs and resources to reduce areas of duplication
Outcomes: Increased Section 508 knowledge throughout the Federal government with regard to the implementation and maintenance of Section 508 programs. Increased efficiency by standardization of training and reduce duplication of efforts.
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Life Cycle Support ServicesAssessments
• Agency self-reported Program Maturity Assessments (twice annually)• GSA - Solicitation assessments of FBO - aggregate and individual agencies• GSA - Website assessments scoring
Analysis• Identify common Section 508 Program weaknesses• Identify common training needs• Identify policy reinforcement needs
Assistance• Provide Agency 508 PM’s with solicitation review and website assessment information• offer direct assistance to agencies in need
Training• Coordinate training across providers (ACoP, GSA, Access Board, Agencies)• Target training to audiences - IT planners, Acquisition, and System Developers• Include Executive training for CIOs and CAOs• Ensure training program supports identified weaknesses
Collaboration and Outreach• Community building - bring agencies together in virtual and in person forums• Incent agencies to share their best practices and training resources 10
Annual Process Life Cycle
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Coordinating Training & Technical AssistanceProviders Content
● GSA/OGP● Access Board● ACoP Training Committee● ACoP Best Practices Committee● Agency 508 Coordinators
● Legislation & Rulemaking● Solicitation● Program Maturity● Website Testing ● SDLC Methodology
Audiences Venue/Formats
● Agency 508 Coordinators● IT Planners● Developers● Contract Officers● End Users
● Website● Webinars● Agencies● Training Forums (incl. virtual)● Community Events
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Solicitation Analysis 2007 - 2014
Government-wide Performance based upon random sampling of FBO solicitations 13
New Process
This diagram outlines the process by which procurements on FedBizOpps will be reviewed going forward.
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Coming Soon to Pulse and Section 508
Conformance of Federal Websites• Pulse is a project of GSA that measures
publicly available information about how Federal domains are following best practices.
• In future versions PULSE will feature Section 508 conformance, as determined by automated tools.
Improved Guidance• The new, consolidated,
Section508.gov will present improved guidance with detailed information on WCAG 2.0 errors and how to fix “false positives,” through best practices.
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Section 508 Resources GSA Provides Technical Support for Section 508 Compliance at
www.Section508.gov
Our two sites became one in July 2015One stop to find:
Law • Guidance • Training • Agency Coordinator InformationHow to fix your Website • How to make Documents Accessible
How to make your Procurement Right16
OGP Section 508 Program Strategy:
Awareness Tools/Assistance (Shared Services)
✓ Website✓ Promotion✓ Training✓ Events (i.e. Disability Month)✓ Dashboard
✓ Solicitation Review & Acq Requirements Tools✓ DHS Trusted Tester Program✓ Contract Services (On Acq Gateway)✓ 18F & other Agile Development Services
Metrics/Measures Website (One Stop)✓ Gov Prog Maturity Assessments✓ Gov §508 Compliance✓ Use of Website✓ Use of BAT✓ DOJ survey results
✓ Rejuvenate✓ Compelling Case✓ Best Practices✓ Community Contacts and Collaboration
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