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UPS ® Premier Time Matters Priority Matters Reliability Matters PRIORITY HANDLING IMPROVED PROTECTION ENHANCED MONITORING SCALABLE PRIORITIZATION Dedicated space and “first on, first off” at every node within the network Tech-enabled prioritization allows for specialty-like handling at a fraction of the cost Live agents providing 24/7 monitoring, intimate customer knowledge, and advanced intervention Precision logistics helps provide effective risk mitigation for your most critical, complex, and profitable shipments UPS ® Premier Customer Benefits ADVANCED RECOVERY Sensor technology and configurable handling instructions allow UPS operators to effectively take action on distressed shipments Advanced technology provides priority handling for critical healthcare shipments Your shipments matter the most, because your patients matter the most

UPS Premier Overview

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UPS® Premier

Time MattersPriority MattersReliability Matters

PRIORITY HANDLING

IMPROVED PROTECTION

ENHANCED MONITORING

SCALABLE PRIORITIZATION

Dedicated space and “�rst on, �rst o�”

at every node within the network

Tech-enabled prioritization

allows for specialty-like

handling at a fraction of

the cost

Live agents providing 24/7 monitoring, intimate

customer knowledge, and advanced

intervention

Precision logistics helps

provide e�ective risk mitigation

for your most critical, complex,

and pro�table shipments

UPS® PremierCustomerBene�ts

ADVANCED RECOVERYSensor technology and

con�gurable handling instructions allow UPS operators to

e�ectively take action on distressed shipments

Advanced technology provides priority handling for critical healthcare shipments

Your shipments matter the most, because your patients matter the most

UPS® Premier ful�lls an unmet need. UPS uses technology to help bridge the gap between the current small package

environment and highly specialized handling for healthcare shipments

EXCLUSIVE SENSOR TECHNOLOGY

Next-generation technology enables

real-time physical visibility and a priority path

throughout the network

PREDETERMINED RECOVERY PLANS

Proprietary database links recovery instructions to

speci�c shipments to help ensure remediation

SCALABILITY

A new level of shipment prioritization

for small package shipments without

the white glove cost

RISK MITIGATION

Controlled product protection and priority handling during transit help to limit negative

impacts to shipment integrity and viability

PREMIER PLATINUM PREMIER GOLD PREMIER SILVER RFID Sensor: Point-in-Time In-Network Visibility

Exclusive Mesh Sensor: Real-Time In-Network Visibility

Cellular Sensor: Real-Time Visibility

* UPS Network Only

Priority Handling

Real-time Monitoring

Controlled Product Protection

Same Day Redelivery

Expedited Recovery*

Priority Handling

Real-time Monitoring

Controlled Product Protection

Same Day Redelivery

Expedited Recovery

Environmental Sensors*

Priority Handling

Real-time Monitoring

Controlled Product Protection

Same Day Redelivery

Expedited Recovery

Environmental Sensors

* Optional per Transaction

Best Value

UPS® Premier Product Portfolio

© 2020 United Parcel Service of America, Inc. UPS and the UPS brandmark are trademarks of United Parcel Service America, Inc. All rights reserved. 10/20