UPGRADE TO DYNAMICS 365Overcome out-of-support challenges, access newand updated tools and features, future-proof yourorganisation and discover the benefits of cloudhosted vs on-premise CRM.

U P G R A D E T O T H E L A T E S TD Y N A M I C S 3 6 5 T E C H N O L O G Y

Access new features, a slick user interface,

integrated web portals and updated tools and

integrations that make your Dynamics system

work harder and smarter.

Microsoft Dynamics 365 brings together the best

of Microsoft business productivity solutions into

one clever and intuitive cloud-based platform.

3 KEY BENEFITS OF DYNAMICS 365 UPGRADE

T R A N S I T I O N T O

T H E C L O U DAutomate and innovate seamlessly and

on-the-go, making your business &people more agile. Automated Microsoftupdates mean you're always working on

the latest version with continuous accessto the latest features, with Integration

with O365 & 3rd party APIs too.

N E W T O O L S A N DF U N C T I O N A L I T Y

New cross-platform and cross-departmental features like

integrated web portals, mobile apps andthe Dynamics user interface provideseamless employee and stakeholderexperiences and deliver incredible

customer journeys.

A C O N T I N U E D

S U P P O R T P A C K A G EProtect and risk-proof your

organisation – and your customers - from the danger of operating with an out of support CRM,

and gain product improvement performance too.

Microsoft recently announced the end of mainstream support for legacy versions of Dynamics CRM.  As existingsolutions reach end of support, upgrading to Dynamics 365 online provides an opportunity to retain vital support,explore increased business efficiencies through upgrade and migration, and to take advantage of brand new tools

that are revolutionising how organisations do business.

THE LATEST DYNAMICS 365FEATURES

That increases

connectivity between

applications and

services, and new

mobile apps that

enhance user

experience.

NEWPLATFORM

ARCHITECTURE

That creates a

seamless multi-channel

user experience across

any device, screen or

browser, improving

engagement and

workflows.

A RESPONSIVEUSER

INTERFACE

Integration available

for tools like LinkedIn

Sales Navigator,

providing social selling

opportunities, routes

to market and valuable

insights on targets

and prospects.

SOCIALSELLING

INTEGRATIONS

The brand new portal

feature allows your

organisation to capture

customer requests and

engagement,

integrating data direct

to CRM for insight.

NEWCUSTOMER

PORTALS

See your company's data

in new ways with

interactive visualisation

tools. Shift your

dashboards to a whole

new easy to digest level.

POWER BUSINESS

INTELLIGENCE

DYNAMICS APRIL 2019 RELEASE

Three brand new D365Artificial Intelligence

apps deliver incrediblecustomer experiences,provide excellent client

insights and add multi-function

business controls inrisk and compliance.

THREE BRANDNEW AI APPS

April ’19 signifies a keymilestone for D365;

the first major updatewhere all customerswill be on the latest

version and on aconsistent update

schedule.

A KEYMILESTONE

Data Integrationprovides built-in

connectivity to thePower Platform and

more, with data acrosshundreds of businesssystems enabling rich

and intelligentexperiences, increasingvalue and saving time.

DATAINTEGRATION

New capabilitiescombine Power BI,

PowerApps, Flow, andCommon Data Service

into an unmatchedpalette of tools to

extend, customise, andintegrate D365 and

O365 into yourenvironment.

POWERPLATFORM

The April ’19 wave of releases for Dynamics 365 and Power Platform provides significant capabilities totransform your business, including hundreds of new capabilities across Sales, Marketing, Customer Service,

Portal, Field Service, Project Service Automation, Finance and Operations, Talent, Retail, and Business Central.Continued investments in AI leverage the power of Microsoft AI research, tools, data, and the Power Platform.

Baltic Chambers, 50

Wellington Street

Glasgow, G2 6HJ

London King’s Cross,

Hamilton House,

Mabledon Place,

London, WC1H 9BB

MAILinfo@redspire.co.uk

EMAIL0845 226 8170

TELEPHONE

NEXT STEPS TO UPGRADE? Contact us today for an informal chat, or click to

download information about our FREE on-site upgrade workshop.