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Kurt Shaver The Sales Foundry Building a Social Selling Culture Turning Bottoms-Up Tactics Into Top-Down Strategies

Social Selling: Building a Social Selling Culture - Kurt Shaver

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Kurt ShaverThe Sales Foundry

Building a Social Selling Culture

Turning Bottoms-Up Tactics Into Top-Down Strategies

Agenda

Sales Technology Adoption

3 Steps to Build Culture

Social Business

Social Sellin

g

Isn’t LinkedIn for finding a job?

The Aberdeen Group

31% Greater team quota attainment with social selling techniques

LinkedIn = Social Media

Talk to Marketing

Marketing Sales Rep

B2B Lead Sources

Some of the biggest Social Selling practitioners are sales reps at Marketing Automation companies

My salespeople know how to use

LinkedIn.

VP of Sales500+ Connections

Managed

Strategy and Formal

Training

Every Rep for Themselves

Stages of Sales Technology Adoption

Managed

Strategy and Formal

Training

Every Rep for Themselves

Stages of Sales Technology Adoption

Managed via

SystemStrategy

and Formal Training

Every Rep for Themselves

Stages of Sales Technology Adoption

Managed via

SystemStrategy

and Formal Training

Every Rep for Themselves

Stages of Sales Technology Adoption

CRM

Managed via

SystemStrategy

and Formal Training

Every Rep for Themselves

Stages of Sales Technology Adoption

CRM Social

Social Selling

Degree of Difficulty

CRM

Goals

3 Steps

Train

Manage

0. The Players

VP of SalesGoals and

Executive Support

VP MarketingCreator of Content

Enthusiastic Top RepLead by Example

Sales ManagerReinforce during Account Reviews

Sales OpsCommunications

and Measurement

1. Set Goals

Sales

Appointments

Social Influence

Connections, Introductions, Groups, Posts

1. Set Goals

Sales

Appointments

Social Influence

Connections, Introductions, Groups, Posts

1. Set Goals

Sales

Appointments

Social Influence

Connections, Introductions, Groups, Posts

1. Set Goals

Sales

Appointments

Social Influence

Connections, Intros, Posts

Insurance: Grow Network of Referral Partners

• Attorneys• Bankers• CPAs

2. Training

Knowledge Discipline

2. Training

Profile Network

Prospect Engage

Elements

It Takes Time

• To learn new skills

• To “read the room”

• For your network to respond

2. Training Options

Marketing Intern/Social Media Wiz

Socially SavvyTop Rep

Traditional Sales Training Company

Miller-Spin-Centric

Certified Social Selling Specialist

Marketing Intern/Social Media Wiz

Marketing Supplied Library

Marketing Tracks Results

How are we going to pay for social sales

training?

1. Take from other budgets

2. Rep’s own wallet (reimburse?)

3. HR career development funds

4. Co-op funds for resellers

5. Roll up of trade assn. or franchisees

3. Manage

Have you been introduced to the decision maker?

Does anyone here have high-level connections?

How many new appointments have you got this month

thru LinkedIn?

L1: Your Connections

L2: Your Connections’ Connections

L3: Your Connections’ Connections’ Connections

535

318,200

10,311,800

LinkedIn Connections of Sales Reps

Recom

men

ded

Rep 1

4

Rep 1

Rep 2

6

Rep 8

Rep 2

7

Rep 2

8

Rep 3

Rep 2

8

Rep 2

7

Rep 3

2

Rep 3

0

Rep 1

3

Rep 4

Rep 1

7

Rep 3

3

Rep 1

9

Rep 3

1

Rep 1

0

Rep 3

5

Rep 2

0

Rep 1

5

Rep 2

2

Rep 3

1

Rep 2

Rep 2

4

Rep 2

1

Rep 2

9

Rep 6

Rep 5

Rep 1

1

Rep 1

6

Rep 2

3

Rep 2

5

Avera

ge

0

50

100

150

200

250

300

350

400

450

500

Series1

400

15 18 27 3349

65 7899

116129145151

178179185195

227228235248 257

276

312335339

359379

399

500500500500500

235.030303030303

400

178

125

189

245264

204

432

342

411

378

234

428

467

406

488500

463

500

432

500

431422432

463

500500500485

500500500500500

406.636363636364

# of Connections

Recom

men

ded

Rep 1

4

Rep 1

Rep 2

6

Rep 8

Rep 2

7

Rep 2

8

Rep 3

Rep 2

8

Rep 2

7

Rep 3

2

Rep 3

0

Rep 1

3

Rep 4

Rep 1

7

Rep 3

3

Rep 1

9

Rep 3

1

Rep 1

0

Rep 3

5

Rep 2

0

Rep 1

5

Rep 2

2

Rep 3

1

Rep 2

Rep 2

4

Rep 2

1

Rep 2

9

Rep 6

Rep 5

Rep 1

1

Rep 1

6

Rep 2

3

Rep 2

5

Avera

ge

0

50

100

150

200

250

300

350

400

450

500

Series1

400

15 18 27 3349

65 7899

116129145151

178179185195

227228235248 257

276

312335339

359379

399

500500500500500

235.030303030303

400

178

125

189

245264

204

432

342

411

378

234

428

467

406

488500

463

500

432

500

431422432

463

500500500485

500500500500500

406.636363636364

# of Connections# of LinkedIn Connections

+5,994 L1

+1,000,000 L2

+XX,XXX,XXX L3

LinkedIn Connections of Sales Reps

Website Visit

Trade Show

LinkedIn

Twitter

Track social lead sources the same way

as traditional lead sources

LinkedIn Sales Navigator

Manage your team’s engagement in LinkedIn

Searches Made

Profiles Viewed

InMails Sent

Goals

3 Steps

Train

Manage

Find Out How Your Team is Doing

[email protected]

*Report fee waived through June for qualified companies of 20+ reps

• LinkedIn KPIs

• Establish baseline

• Compare to industry

benchmarks

Get Your Personal Score in 2 mins.

Advanced

Beginner

Intermediate

www.thesalesfoundry.com/score