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UNIVERSIDAD DEL TURABO SCHOOL OF EDUCATION TEACHERSAND PARENTSPERSPECTIVES OF INCLUSION IN THE ELL REGULAR HIGH SCHOOL CLASSROOM: A PHENOMENOLOGICAL STUDY by Jeanette Carrasquillo DISSERTATION Presented as Requirement for the Doctoral Degree in Curriculum, Teaching and Learning Environments: English Gurabo, Puerto Rico April, 2016

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UNIVERSIDAD DEL TURABO

SCHOOL OF EDUCATION

TEACHERS’ AND PARENTS’ PERSPECTIVES OF INCLUSION

IN THE ELL REGULAR HIGH SCHOOL CLASSROOM:

A PHENOMENOLOGICAL STUDY

by

Jeanette Carrasquillo

DISSERTATION

Presented as Requirement for the Doctoral Degree in Curriculum,

Teaching and Learning Environments: English

Gurabo, Puerto Rico

April, 2016

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UNIVERSIDAD DEL TURABO

CERTIFICATION OF APPROVAL OF DOCTORAL DISSERTATION

The dissertation of Jeanette Arroyo Carrasquillo was reviewed and approved by

the members of the Dissertation Committee. The Doctoral Academic Requirements

Compliance Form with the signatures of the committee members is deposited in the

Registrar and at the Center of Graduate Studies & Research of the Universidad del

Turabo.

DISSERTATION COMMITTEE MEMBERS

Dr. Ángela Candelario

Universidad del Turabo

Director of the Dissertation Committee

Dr. Edgardo Rosaly Manfredy

Universidad del Turabo

Member

Dr. Sharon Grau Burgos

Universidad del Turabo

Member

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© Copyright 2016

Jeanette Carrasquillo Arroyo. All Rights Reserved.

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TEACHERS’ AND PARENTS’ PERSPECTIVES OF INCLUSION

IN THE ELL REGULAR HIGH SCHOOL CLASSROOM:

A PHENOMENOLOGICAL STUDY

by

Jeanette Carrasquillo

Dr. Ángela Candelario Fernández

Chair Dissertation Committee

ABSTRACT

The purpose of this study will be to investigate whether the inclusion of high

school students with different disabilities in the English language learning regular

classroom has been effective. It will research the factors that can serve as obstacles, or in

turn, facilitate the inclusion process. The research design will be a phenomenological

study involving an exploratory qualitative method. Qualitative research deals with

phenomena that is difficult or impossible to quantify such as meanings, beliefs,

perceptions and attributes, among others. This qualitative study will carry out in-depth

interviews (semi-structured) to gather the participants’ descriptions of their experience,

the participants’ written or oral self-report, or even their aesthetic expressions (art,

narratives, or poetry) that are optimal for collecting data on individuals’ personal

perspectives and experiences, particularly when sensitive topics such as inclusion are

explored. Three English-as-a-second-language teachers and three Special Education

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teachers will be selected by the researcher using the judgment sampling employed when

only limited numbers of people can serve as primary data sources due to the nature of

research design, aims and objectives. This type of sampling method is sometimes called

purposive, selective or subjective sampling. The researcher will also interview three

randomly selected parents of disabled students whose children have been integrated into

the Special Education Program for at least three consecutive years. The researcher will

try to determine the degree of satisfaction they have had of their children’s inclusion

process and suggestions they might want to mention in order to improve inclusive

practices. This qualitative study will examine the opinions of the English teachers and

the Special Education teachers concerning the inclusion of disabled students in the

regular English classrooms. The interviews will portrayed the degree of satisfaction or

dissatisfaction teachers and parents have concerning the process of inclusion in the

English language learning classroom. This study will also contribute to the

improvement of inclusive practices in regular ELL classrooms by pointing out findings

regarding barriers or positive practices that might help to remarkably improve this

paradigm in Puerto Rico’s public school system.

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DEDICATION

I once said to my students that setting goals and pursuing them was an essential

part of our existence. When goals are met, it is like reaching the top of an enormous

mountain and knowing that your efforts were worthy. Goals have always been part of my

life. I had to overcome many difficulties to reach this final stage but I am thankful to

many extraordinary people because I am finally seeing the light. I dedicate this work to

those who have always been there for me and have given me the tools and knowledge to

complete this task. I dedicate this work to the following people for making the difference

and challenging me until the end.

To my hard-working and dedicated mother Brunilda Arroyo, for her endless

efforts to provide what I need.

To my students, who witnessed my endless efforts to comply with my job and my

studies.

To my friend Dr. Sharon Grau for her enthusiastic and unconditional support.

To my son Raúl and my daughter Jessy for understanding my need for silence and my

mood swings.

To my friend Eugene Negron for being by my side and pushing me to complete this

research.

To my Dissertation Committee for their guidance and constant feedback.

And to God, for listening to my prayers and helping me accomplish want I began

some years ago.

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ACKNOWLEDGEMENTS

Investigating topics of this nature is not a task that can be carried out without the

collaboration of people that facilitate the process. I am deeply grateful to my

Committee’s President, Dr. Ángela Candelario, for her suggestions and support. I

appreciate the collaboration of my great friend, Dr. Sharon Grau, for helping me

throughout the process and for providing her outstanding ideas. I am also very grateful

for the guidance and important input provided by Dr. Edgardo Rosaly. His outstanding

knowledge and expertise in the Special Education Program field has been of extreme

benefit for my study. I am also thankful for the cooperation that I received from the

teachers, parents and administrative personnel that made this investigation possible.

Teamwork is and will always be the foundation of successful endeavors. My

accomplishments are a result of it.

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Table of Contents

List of Figures…………………………………………………………………………..xiv

List of Tables…………………………………………………………………………..xv

List of Appendixes…………………………………………………………………….xvi

Chapter One …………………………………………………………………………….1

Introduction ……………………………………………………………………………..1

Background of the Problem……………………………………………………………..4

The Problem…………………………………………………………………………….14

Purpose of the Study……………………………………………………………………18

Theoretical Framework…………………………………………………………………20

Theories on Learning………………………………………………………………...…21

Constructivist Learning Theory………………………………………………...21

Lev Vygotsky’s Social Development Theory…………………………………..22

Albert Bandura’s Social Learning Theory………………………………………...........23

Jean Lave’s Situated Learning………………………………………………………….24

Legal Framework…………………………………………………………………...…..24

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Federal Laws……………………………………………………………………………25

No Child Left Behind (NCLB) Act of 2001………………………………….25

Every Child Succeeds Act (ESSA) of December 10, 2015…………………..27

Individuals with Disabilities Education Improvement (IDEA) Act of 2004.…………27

Carl D. Perkins Career and Technical Educational Improvement Act

of 2006………………………………………………………………………...28

Americans with Disabilities Act (ADA) of 1990…………………………..….29

Rehabilitation Act of 1973……………………………………………….…....30

Assistive Technology Act of 2004………………………………………….....31

State Laws………………………………………………………………………...........31

Integral Services for People with Disabilities Act, Act No. 51 of

June 7, 1996………………………………………………………………...…31

Puerto Rico Department of Education Special Act, Act No. 149 of July 15,

1999………………………………………………………………………...….32

Assistive Technology Program Act, Act No. 264 of August 31, 2000……..…33

Bill of Rights for Persons with Disabilities, Act No. 238 of

August 31, 2004…………………………………………………………...…..33

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Puerto Rico Education System Inclusion Program Act, Act No. 104 of August

26, 2005…………………………………………………………………………….33

Vocational and Career Evaluation for Students with Disabilities Act, Act No.

263 of December 13, 2006…………………………………………………………….34

Policies of the Department of Education of Puerto Rico……………………………….34

Description of the Job: Teachers’ Responsibilities (DE-16)…………………..34

Regulation for the Certification of the Teaching Staff of Puerto Rico (January

25, 2012)………………………………………………………………….…………...35

English Program Curricular Framework………………………………………………38

Circular Letter 8-2013-2014: Public Policy Concerning the Curricular Content

of the English Program for all the Public Elementary, Intermediate and High

Schools……………………………………………………………………...…………39

Research Questions…………………………………………………………………......41

Justification………………………………………………………………………...…...42

Definition of Terms ………………………………………………………………........43

Limitations of the Study………………………………………………………………..48

Possible Contributions to the Field………………………………………………...…..49

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Overview…………………………………………………………………………...…..50

Chapter Two……………………………………………………………………………51

Review of Literature…………………………………………………………………....51

Inclusion……………………………………………………………………………......51

History of Inclusion……………………………………………………………….........55

Changes in Paradigm……………………………………………………………….......57

Advantages and Disadvantages of Inclusion…………………………………………...60

English Language Learning and Inclusion…………………………………………......62

Research Findings……………………………………………………………………...65

Overview…………………………………………………………………………….....75

Methodology……………………………………………………………………………75

Research Methodology…………………………………………………………………75

Research Philosophy……………………………………………………………………76

Research Approach…………………………………………………………………….78

Research Design……………………………………………………………………….78

Population (Sampling)…………………………………………………………………79

Qualitative Research…………………………………………………………………..80

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Participants…………………………………………………………………………….81

Instruments…………………………………………………………………………….81

Confidentiality and Non-Disclosure Agreement………………………………………82

Procedure………………………………………………………………………………83

Data Analysis…………………………………………………………………….........84

Risks and Benefits of the Study………………………………………………….........85

Overview……………………………………………………………………………...85

Chapter Four………………………………………………………………………….86

Introduction…………………………………………………………………………..86

Participants and Categories Identified……………………………………………….87

Data Analysis………………………………………………………………………..90

Analysis of semi-structured interviews to ESL Teachers…………………………..90

Analysis of semi-structured interviews to Special Education teachers…………...1133

Analysis of Semi-Structured Interviews to Parents of Students with Disabilities...129

Aesthetic Interpretations of the Inclusion Paradigm………………………………140

Overview…………………………………………………………………………..142

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Chapter Five 143

Conclusions, Implications and Recommendations………………………………..143

Conclusions………………………………………………………………………..144

Category I: General perceptions and effectiveness of the inclusion process……...144

Category II: Resources and support system……………………………………….146

Category III: Teaching-learning processes………………………………………..147

Category IV: Barriers precluding the success of the inclusive process…………...148

Category V: Suggestions to improve the inclusive process in the ELL 149

Classroom…………………………………………………………………………149

Implications……………………………………………………………………….1150

Recommendations………………………………………………………………...151

Recommendations for Research………………………………………………….154

References………………………………………………………………………...1555

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List of Figures

Figure 1: Teachers’ Artistic Interpretation of Inclusion………………………140

Figure 2: Parents’ Interpretation of Inclusion………………………………....141

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List of Tables

Table 1: Requirements for the Certification of a Secondary English Teacher

in Puerto Rico…………………………………………………………36

Table 2: Requirements for the Certification of a Special Education Teacher

(K-12) in Puerto Rico…………………………………………………37

Table 3: Teachers’ Demographic Information…………………………………89

Table 4: Parents’ Demographic Information…………………………………..89

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List of Appendixes

Appendix A: IRB Evaluation/Approval ........................................................................175

Appendix B: Invitation Letter for Participants ..............................................................177

Appendix C: Informative Sheet for English Teachers ..................................................179

Appendix D: Informative Sheet for Parents and Special Education Teachers ..............181

Appendix E: DEPR Letter of Authorization of Investigation .......................................182

Appendix F: ESL Teachers’ Interview Protocol ...........................................................184

Appendix G: Special Education Teachers’ Interview Protocol .....................................188

Appendix H: Parents’ Interview Protocol .....................................................................193

Appendix I: Proofreader’s Certification ……………………………………………...198

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Chapter One

Introduction

Puerto Rico currently receives funds for students that belong to the Special

Education Program and is supposed to provide all the necessary accommodations

according to the guidelines provided by the Individuals with Disabilities Education Act

(IDEA) originally enacted by Congress in 1975. The IDEA Act requires that students be

placed in the least restrictive environment; that is, in the regular classrooms along with

their non-disabled peers. Regular classroom teachers must be planning their classes

addressing their students’ differences. The No Child Left Behind Act of 2001 requires

teachers to differentiate instruction when planning using the standards and expectations

provided for each grade. The No Child Left Behind Act was carefully reevaluated and

has become the Every Student Succeeds Act (ESSA), which was signed by President

Barak Obama on December 10, 2015. Schools are supposed to be inclusive.

In Puerto Rico, disabled students are placed in regular classrooms but receive

class in a special resource classroom with the Special Education teacher assigned. This is

one of the least restrictive environments in which they can be placed because not all of

the students are placed in these classrooms. In these classrooms, the Spanish and Math

skills are reinforced. English is scarcely supported in these special classrooms and this

subject is then primarily limited to what the students grasp in the regular ELL classroom.

Most of the time, this situation places all the responsibility concerning the learning of this

subject on the regular teacher. ESL teachers have the obligation of helping their students

learn the skills devised for each grade and their groups of students are formed

heterogeneously most of the time. This means that they have to reteach skills when

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students confront difficulties, aside from differentiating learning, providing various

approaches to account for their students’ different learning styles, and working with

disabled students that require other approaches. This task is arduous and time-consuming.

A great amount of ESL teachers in Puerto Rico work without the help and resources that

some of the students with special needs might require. Real inclusive classrooms are the

ones that support and value differences and do not tag disabled students or separate them

to provide additional support. Therefore, it is time to deal with the improvement of the

environment in which these students are placed and provide all the needed support that

teachers require to carry out their work efficiently. All the support needed must be

provided in the inclusive classroom, and not in external classrooms that do not consider

the imperious need in a global world of learning of a second language known as the

universal language of communication and commercialization. The perspectives of

teachers and parents on this phenomenon vary. It is a priority of this study to find out

what their perspectives on this topic are. The main purpose is to deeply understand their

points of view and gather information to provide positive feedback and suggestions on

how to improve the inclusion process in the English Language Learning (ELL) regular

classroom.

The inclusion process in the ELL classroom has not been studied sufficiently in

Puerto Rico. Years have passed since the ESL teachers in Puerto Rico have received

students with disabilities in their classroom. In the year 2012, the Department of

Education of Puerto Rico passed an official regulation titled “Reglamento de

Certificación del Personal Docente de Puerto Rico” [Puerto Rico Teaching Personnel

Certification Regulation]. This document lists the requirements for the certification of

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English and Special Education teachers. English teachers to be certified are not required

to take courses that prepare them to work with students with special needs. Special

Education teachers are well prepared and receive a complete preparation to deal with

students with disabilities. The online catalogs of the University of Puerto Rico (Humacao

campus) and the University of the Sacred Heart [of Puerto Rico] offer no courses on

teaching students with special needs in the list of courses required for a Bachelor’s degree

in the Teaching of Secondary English. The Universidad del Turabo and Interamerican

University only provide one course to help English teachers understand students with

disabilities. The Universidad del Turabo offers the course SPED 315, titled Teaching

Exceptional Children, and the Interamerican University offers the course EDUC 2870,

titled “Población Estudiantil Excepcional” [Exceptional Student Population]. Based on

these findings, it can be stated that many regular English teachers are not trained to work

with students with special needs.

Studies of teachers’ perspectives of the inclusion process in Puerto Rico have

been carried out in subjects other than English and most of them at the elementary level.

Attitudes and Perspectives towards the inclusion process tend to differ depending on the

role of the participant. Teachers of the Special Education Program may have different

opinions than the parents and the English regular classroom teachers.

All of the definitions provided of inclusion refer to the state of being respected,

supported and valued. It focuses on and considers the necessities of every student and the

supply of the conditions necessary for each one to attain his or her full potential.

Inclusion refers to the schools’ philosophies, practices and affairs that are necessary to

support a diverse school population. Considering the increase in the amount of students

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that belong to the Special Education Program, the fact that each one of them learns

differently and comes from distinct households with unique experiences can represent an

enormous challenge. The voices of both teachers and parents must be heard in order to

understand this phenomenon thoroughly.

Background of the Problem

The difficulties in ensuring the best educational environment for students with

limitations have been, and still are, a problem for parents and teachers. This section of

the study will deal with the background of this problem in the public education system of

Puerto Rico and in ELL regular classrooms. Every day, second language teachers in

Puerto Rico receive in their classrooms students that belong to the Special Education

Program. Even though the Special Education Program was not supported by any state

law, the Department of Education began to provide services for this population in 1958

when eighteen students with slight mental retardation were attended in the Luis Muñoz

Rivera School in Bayamon. This initiative had an amazing reception and began to grow

extremely fast in enrollment and disability categories. Due to this growth, the

Department of Education had to recruit special personnel schooled in these disabilities

and assign funds for this purpose. (Díaz, 2015, p. 2) The Special Education Program

officially initiated on July 22, 1977 when Act No. 21 (first statute enacted by the

Government of Puerto Rico) was approved by the Legislature of Puerto Rico. The

amount of students belonging to this population has duplicated in recent years and it is

still ascending vertiginously. According to the National Center for Education Statistics,

Puerto Rico is the jurisdiction of the United States that has the highest percentage (97%)

of children served under Individuals with Disabilities Education Act (IDEA) when

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compared to other states that are serving greater population of students during the years

1990 to 2012. The Annual Report of Educational Statistics created by the Institute of

Statistics reported that in 2001 there were 65,576 students that belonged to this program.

In the year 2013, the amount went up to 130,212. During the year 2014, Professor Doris

Zapata Padilla, Associate Secretary of Special Education in Puerto Rico reported in the

magazine El Mundo that the amount of Special Education students was 159,000 in

December 2013. This amount represents a thirty-four percent of the total student

population, ten percent of which has significant disabilities and ninety percent were

integrated in the regular classrooms. The Education for All Handicapped Children Act

was signed into law by President Gerald Ford in 1975. This statute is also known as

Public Law 94-142. According to the article “EHA - Education for All Handicapped

Children” written in the Special Education News on October 20, 2015, this act was

designed to give the parents the exclusive method to seek remedies to any obstacles in a

fair education for their disabled children. This statute eventually became the Individuals

with Disabilities Education Act in 1990, which may be called IDEA. The article also

states that IDEA was previously known as the Education for All Handicapped Children

Act (EHA) from 1970 to 1990. In 1990, the United States Congress reauthorized EHA

and changed the title to IDEA (Public Law No. 94-142). Overall, the goal of IDEA is to

provide children with disabilities the same opportunity for education as those students

who do not have a disability. This act was fundamental for the incorporation of Special

Education students in Puerto Rico’s school system and it provides the funding necessary

to offer these students the treatment they require. The Individuals with Disabilities

Education Act (IDEA) requires schools to deliver individualized or special education for

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children with qualifying disabilities. Puerto Rico receives federal funds for the Special

Education Program to educate and safeguard these students’ rights.

English as a Second Language (ESL) teachers, aside from dealing with learning

theories and diverse policies, must also deal with the accommodations of the Special

Education students. Jennifer York, Michael F. Giangreco, Tern Vandercook, and Cathy

Macdonald in Susan Stainback & William Stainback (1992), exposed in their

introduction to “Integrating Support Personnel in the Inclusive Classroom” :

Although classroom teachers have a range of curricular and instructional skills, educating

some students in inclusive classrooms requires contributions from professionals

representing a variety of disciplines. The need for the services of support personnel in

inclusive classrooms is not a negative reflection on the adequacy of classroom teachers.

Instead, it reminds us that no single individual, no matter what her or his discipline or

experience, has the ability to meet the range of diverse student needs that may be present

in a heterogeneous classroom. (p. 101).

Teachers face groups of students with varied disabilities and needs, and are

required to respond and plan to meet this diversity. One of the most outstanding facts is

that teachers are not required to take courses to deal with students with an amalgam of

disabilities as corroborated in the 2014-2016 catalogs of known universities and by the

list of requirements to be certified as a secondary level English teacher provided by the

Department of Education. Regular English classroom teachers are not adequately

prepared to deal with all types of impairments. According to Joyce, B., & Weil, M.

(1986) “parents fear that general education teachers do not have the training and skills to

accommodate special needs students in a general education classroom setting.” It is

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indicated that professional training and supportive services can help address these

concerns that many parents and teachers have nowadays. Many teachers do not have

sufficient time to modify their classes to attend to all these particular needs of disabled

students, and this can be harmful for them and interfere with classroom productivity. The

Department of Education requires regular classroom teachers to deal with a situation that

they probably do not know how to handle. ESL teachers have to deal with the gifted, the

talented, the disabled, students with legal problems, students with deficiencies, and those

with disciplinary situations among many other conditions. The Department of Education

recently passed Circular Letter 37-2013-2014, titled “Política Pública sobre la

Organización Escolar y Requisitos de Graduación de las Escuelas de la Comunidad

Elementales y Secundarias del Departamento de Educación de Puerto Rico” [Public

Policy on School Organization and Graduation Requirements of Elementary and

Secondary Community Schools of the Department of Education of Puerto Rico], which

requires regular teachers to have a minimum of 25 students per group, including disabled

students. The inclusive practice does not set a limit to the amount of disabled students

that can partake of a regular classroom. These circumstances are difficult when there is

only one teacher working with so many different cases and particularities. The available

time for class-planning is not sufficient, considering the diversity in the classroom and all

the paper work required.

Since the 1980s, incorporating students in the least restrictive environment was

called integration. Integrated classrooms are also known as mainstreamed classrooms.

Initially, children with disabilities were often placed in special education classrooms,

making it a challenge for any teacher to deal with their difficulties aptly. In the 1980s,

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the mainstreaming model was used more often as a result of the requirement to place

children in the least restrictive environment. (Clearinghouse, 2003) Awilda Aponte

Roque (Secretary of Public Instruction in Puerto Rico) created a Special Education

manual called “Manual de Procedimientos de Educación Especial” [Special Education

Proceedings Manual], which introduced the concepts least restrictive environment,

register, placement, special education teacher and so on, (Díaz, 2015). This was the

beginning of the English regular classroom teachers’ need for reinventing and creating

new ways of dealing with this integrated population with special and varied necessities.

Regular classroom teachers are now required interventions and the use of varied

strategies for the diversity of students they receive. The State Wide Advocacy Network’s

document concerning the inclusive movement and standardized testing specifies that Title

I and Goals 2000 require the unification of all programs, materials of instruction and

standards for all students including limited English proficient students, disabled students

and others students at risk. This document also points out that section 504 of the

Vocational Rehabilitation Act prohibits discrimination of students due to their disabilities

and specifies that schools must provide equal services to these students just as provided

to the ones in regular classroom. The reauthorization of the IDEA act demands that

exclusion of these students from the mainstream, standardized testing evaluations and

participating of the regular school programming be extremely limited. IDEA also

requires that the disability of the student who participates in regular classrooms be

specified clearly in the Individual Educational Program (IEP), which is called PEI in

Puerto Rico. The committee called “Comité de Programación y Ubicación”

[Programming and Placement Committee] (COMPU) in Puerto Rico, which makes

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decisions concerning the IEP, must significantly justify any decision related to removing

students from participating in the regular classes, academic activities and standardized

evaluations.

According to the Warnock’s Report of 1978, the end of the educational enterprise

is that all children, notwithstanding what problems they might encounter in their

developmental processes, must continually find ways to meet their diverse needs in order

to fulfill their maximum potential. It is implied that they must find the adequate

educational response that favor their maximum global development, including their social

and cultural integration. The concepts integrated and mainstreamed are the same, but

they are different from the term inclusion. “Inclusion is 100% placement in general

education, whereas in mainstreaming, a student with special needs is educated partially in

a special education program, but to the maximum extent possible is educated in the

general education program”. (Idol, 1997, p.384-385) The school system has experienced

a change or reform from segregation (mid-1800s) to integration (1970s until 1980s), and

now moving on to inclusion (1990s). Differentiating these terms can help understand the

reforms carried out or in schedule during these last decades. These three notions

(segregation, integration, and inclusion) must be clarified and defined to understand

clearly the problem at hand. The Alliance for Inclusive Education (ALLFIE) (2015)

provides the following definitions for these terms:

Segregation- Disabled people of all ages and/or those learners with “Special Educational

Needs” labels who are placed in any form of segregated education setting. This tends to

force disabled people to lead a separate life.

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Integration- Disabled people of all ages and/or those learners with “Special Educational

Needs” labels who are placed in mainstream education settings with some adaptations

and resources, but on condition that the disabled person and/or the learner with “Special

Educational Needs” labels can fit in with pre-existing structures, attitudes, and an

unaltered environment.

Inclusion- Disabled people of all ages and/or those learners with “Special Educational

Needs” labels who are educated in mainstream education settings alongside their

nondisabled peers, where there is a commitment to removing all barriers to the full

participation of everyone as equally valued and unique individuals.

Inclusive Practice- Inclusive practice can be defined as attitudes, approaches and

strategies that we employ to ensure that no learners are excluded or isolated from the

education on offer. In other words, we all work to create a culture where all learners feel

welcome, accepted, safe, valued, and confident that they will get the right support to

assist them in the development of their talent and achievement of their goals. (p. 1)

The inclusive reform movement imposes new demands on education. Stainback,

S. and Stainback, W. (1996) define inclusion as the placement for all students with

disabilities in general education classrooms with necessary support given within these

classrooms. Every intervention or accommodation is in the regular classroom. This

movement encompasses cultural, social, gender, linguistic, racial, mental and physical

differences among others. Lewis and Doorlag (1995) consider that disabled students are

integrated provided they spend any part of the school day with general class peers in

common instructional or social activities with additional instruction and support from a

special educator. This means that part of the student’s educational experience is given in

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the special education classroom, and some in a general education setting. Friend and

Bursuck (1996) state that mainstreaming occurs when students can meet “traditional

academic expectations with minimal assistance” (p.2). This indicates that students

require few or minor adaptations for success in the mainstream placement. Laski (1991)

remarks that “all children with learning problems, whether they be ‘special education

students,’ ‘at-risk’ students, or otherwise regarded as disadvantaged in schooling, belong

in regular classroom environments.” (p. 412)

Act No. 104 of August 2005: a statute to create an Inclusion Program of the

Educational System of Puerto Rico, it describes the Inclusion program as one that

considers individual differences in a way that can be adjusted to each group of teachers

and students at all educational levels that will cause impact in their social lives. The

greatest benefit will be in the following areas: employment, independence, auto

sufficiency, and social integration.

Besides the continuous increase of this population of students and the regular

English teachers’ lack of preparation, now there is an actual shifting to an all-

encompassing reform called inclusive classrooms. This reformation of inclusiveness in

the 90s demanded in ESL classrooms will require a compromise from the administrators

and personnel that is knowledgeable in these matters. This strategy is related to the

reformulation of regular education, to make the general education system more

comprehensive and diverse. (Vislie, 1995)

Some of the reforms needed occur in the curriculum, in the collaboration of

specialized personnel (Special Educators that provide support for the particular needs of

these students), of technology and any other cooperative grouping that helps regular ESL

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teachers accomplish the objectives set and to improve the educational outcomes of

children with disabilities. This is not a matter of providing the less restrictive setting to

the disabled students but to provide what is needed for their success in the regular

classroom. Inclusion has been researched and studied for decades, though reported lightly

in the public with early studies on heterogeneous and homogeneous ability groupings.

(Stainback & Stainback, 1989) Inclusion rejects the use of special schools or classrooms

that are very popular in school system. The classrooms that are very common in the

public school system in Puerto Rico are used to separate students with disabilities from

students without disabilities. In these classrooms, Spanish and Math skills are reinforced.

The special education students also receive various therapies depending on their

impairment. Regular classroom teachers must assist children with specific learning

disabilities, speech or language impairments, mental retardation, emotional disturbance,

multiple disabilities, hearing impairments, orthopedic impairments, visual impairments,

autism, combined deafness and blindness and cognitive problems. Physical, hearing,

speech and language therapies are the most common. Psychological therapies are also

given and some students also require visual aids. The most common disabilities found in

our students are the ones related to learning, reading and cognitive matters. Teachers are

required to use various teaching methods to promote learning, including intensive

individualized instruction, problem-solving assignments, and small-group work. The

workload of the ESL teacher is astonishing. Connie Titone (2005) of the Villanova

University reported that one of the major obstacles for the past ten years to successful

inclusion has been the lack of effective preparation for teachers.

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Resistance to inclusion appears largely to be based on two assumptions. The first

assumption is that inclusion means a student with a disability educated with nondisabled

peers. This exceptionally narrow vision of inclusion, perpetuated by many education

professionals, leaves out other vulnerable groups and provides the opportunity to create

reasons not to include children based on educational needs. The second is that

educational commodities such as teacher time and attention, tangible resources and

physical space are at a minimum in many schools, thus facilitating the perception that

students with additional educational needs take more than their share leaving others with

less than they need. In the current political and educational climate the need for resources

has never been greater.” (Braunsteir and Mariano-Lapidus, 2014, p. 37)

In addition to the assumptions mentioned above, ESL teachers deal with second

language acquisition concerns. This is a process and it develops over varied periods of

time depending on numerous factors such as: life experience, literacy in their native

language (L1), family issues, anxiety, motivation, culture, health, personal needs,

instruction, environment, community and so on. These factors can influence the time

taken to learn a second language. This process of acquiring a second language can be

extremely difficult if other variables besides the language barrier come into play. The

students that are part of the mainstream face these factors and the ones that are part of the

special education program are facing these factors too, plus an additional one: their

disability.

CAPELL’s (Connecticut Administrators of Programs for English Language

Learners) handbook for English Language Learners and Special Education (2011)

establishes that when a student is not proficient in English and is experiencing an unusual

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amount of academic difficulties, it can be challenging to determine whether the difficulty

branches from the language difference or from a true disability that can have an adverse

impact on education that would require the provision of special education and related

services. The school personnel may have difficulties determining what exactly the cause

of the student’s difficulties is. The final result expected in this teaching-learning process

is that the students receive appropriate services and the best chance for academic success

and better life conditions.

Under the Individuals with Disabilities Education Act (IDEA), states who accept

public funds for education must provide special education to qualifying children with

disabilities. Specific guidelines are provided to deal with these students. One of the

relevant ideas is that education must be designed to meet the needs of the individual child

with a disability. Education must prepare the child for further education (vocational

schools, college, universities…) or to live and work independently depending on their

disability. Education must occur in the least restrictive environment and requires schools

to take a child’s disability into account when implementing discipline because many of

the students’ attention span is brief and tend to be distracted easily.

The Problem

Having visualized the importance of the globalization of the Special Education

Program’s inclusion movement, there is a need for concerning teachers, administrators

and community in general towards the need for improving this program in the schools of

Puerto Rico. The purpose of this section is to clarify the problem confronted by ESL

teachers and parents with the inclusive process in ELL classrooms in Puerto Rico. The

educational system has been moving towards this model for many years. Reynolds and

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Walberg (1987) cite critics that say “unless major structural changes are made, the field

of special education is destined to become more of a problem, and less of a solution in

providing education for children who have special needs”. (p. 391)

In that respect, the World Conference on Special Needs Education carried out in

Salamanca in 1994, with the adoption of the Salamanca Statement and Framework for

Action on Special Needs Education, represents one of the events that definitely sets the

policy agenda for inclusive education on a global basis. (UNESCO, 1994). According to

the UNESCO document, inclusive education, which challenges all exclusionary policies

and practices in education, is based on a growing international consensus of the right of

all children to a common education in their locality regardless of their background,

attainment or disability, and aims to provide quality education for learners and a

community-based education for all.

The increase of the Special Education population in our schools requires that this

relevant issue be set in schedule. According to the statements made by the Associate

Secretary of Special Education in Puerto Rico, Doris Zapata Padilla in December 2013 to

The Wall Street Journal, writing in El Mundo the amount of special education students

ascended to 159,000. This amount represents 34 percent of the total students enrolled in

the public school system. In 2014, there were 160,521 students registered in this program.

All teachers in Puerto Rico must acknowledge that with the increase of incidence of

disabilities in the student population, this is and will be a circumstance all teachers must

struggle or deal with every year. An outstanding amount of parents want their children

with special needs to attend a regular school and to be treated like regular students. The

lack of teachers’ preparation, the need for special support needed required by these

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students, the scarce technological equipment available to greatly improve their

opportunities of success, an absence of a proper identification and placement process, and

most of all, a necessity for an early, methodical, and appropriately individualized

assistance to children who are at risk for underperforming when they are compared to

appropriate grade or age-level standards and expectations. This approach, called

Response to Intervention (RTI), can avoid the erroneous incorporation of a student in the

Special Education Program if he or she only exhibiting low academic achievement. This

constant screening may help determine whether the student has low academic

achievement or it is a more serious matter, such as specific learning disabilities (SLD)

that require additional testing and interventions by professionals. The need for this early

intervention was reported since 1997 when the amount of special education students was

escalating. According to Díaz (2015), several studies pointed out the importance of this

early intervention, and due to this fact, the IDEA act stipulated the necessity of early,

primary intervention. In the year 2002, Honorable judge Sonia I. Vélez, declared a partial

judgment in the case Rosa Lydia Vélez et al. vs. Awilda Aponte Roque et al., K PE 80-

1738 (1987) (Aponte Roque was the Secretary of the Department of Education of Puerto

Rico back then) and made several stipulations that must be followed by the Department

of Education. Eleven clauses were provided in the synopsis of the critical aspects

provided in the executive summary of the case provided by the Department of Education

on February 13, 2002. These clauses are related to eligibility processes, services, student

evaluation, elimination of architectural barriers, transition services, and resolution of

disputes or complaints, among others. Puerto Rico’s public school system is not

complying with the law and is failing to provide the different services that must be

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granted to this population. At present, The Department of Education is paying a penalty

of $10,000 daily allocated by court due to Rosa Lydia Velez’ case, which began in 1980

and it is presently active and unsolved, and the plaintiffs did not agree with the decision.

Besides an increase in the population, the inclusion of these students in ELL

regular classrooms requires that universities prepare teachers to understand how these

students learn. It also workshops that facilitate the creation of a variety of exercises that

help incorporate differentiated learning in the ELL regular classroom. Puerto Rico

passed Act No. 104: Law to create an Puerto Rico Education System Inclusion Program

in August 26, 2005. This law clearly states in its second section that the Department of

Education will offer courses to the teachers at least once a year to help them deal with

diversity. This article also states that teachers will receive workshops at least once each

semester to help them be acquainted with, value and treat these special education

students. The Secretary of the Department of Education, pursuant to the law, must

identify personnel that will offer orientations to the teachers on how to integrate inclusive

strategies in their courses. These stipulations must be enforced. Most of these students

are integrated in regular ELL classrooms but there is a need for proper placement and

acknowledgement that some of these students require individualized instruction or

controlled environments to help them attain success.

Regular classroom ESL teachers are teaching the curriculum and Special

Education teachers are practically remedying the instruction given, similar to what

academic tutors do. The problem is worsening as people are being recruited to teach

English with no knowledge of the educational process and the English curriculum. Many

of the Special Education teachers have minimum knowledge of the English curriculum

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themselves. Students with serious attention span problems are not able to focus in

classrooms full of active peers. This is the setting that ESL teachers are encountering and

will encounter for many years to come. The limited time that teachers have to plan for

diversity is more than often used for other administrative purposes such as meetings and

external visits, among many other academic activities. Some of the basic questions

concerning this new paradigm are:

1. Do teachers change their teaching techniques to accommodate the needs of

diverse students?

2. How will the needs of all the students be met?

3. Are teachers willing to add additional workload and devote extra time to

assessment, team work and preparing new material in order to move towards

inclusion?

4. Does this shift of paradigm going on in the states, and therefore in Puerto Rico,

cause anxiety or stress on teachers creating the “burnout” effect?

5. Will teachers be able to work with all types of disabilities including disruptive

behavior and serious disorders?

6. Is inclusion possible?

7. What are the teachers’ perspectives on this issue?

8. What are the parents’ perspectives on this new paradigm?

9. Is inclusion possible with limited resources, especially human?

Purpose of the Study

Two quotes that cannot be left out concerning this matter are provided by Diane

Feinstein and Jim Jeffords (U.S. Senators). Feinstein stated: “No Child Left Behind’

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requires states and school districts to ensure that all students are learning and are reaching

their highest potential. Special education students should not be left out of these

accountability mechanisms.” The second one is provided by Jim Jeffords, who states:

“We have a responsibility to ensure that every individual has the opportunity to receive a

high-quality education, from prekindergarten to elementary and secondary, to special

education, to technical and higher education and beyond.” ESL teachers have the

responsibility to help Special Education students reach their maximum potential. The

fact that the Department of Education must follow the guidelines to ensure that this

special education population is served appropriately is based on the Law.

The purpose of this study is to investigate the perspectives of teachers and parents

concerning the inclusion of special education students in the regular English classroom.

These people are in constant contact with these students and are aware of the daily

situations encountered in the classroom. What proceeds, then, is a phenomenological

study described as a non-interference of reality, an overview of what is really happening

in these school settings without interrupting or intervening with the actual situation; a

look of what is. A vivid narration of the teachers’ and parents’ experiences and their

daily interventions and practices with special education students will be annotated and

interpreted. The main focus is to gather feedback of their needs and bring together

information of what is really going on in ELL classrooms and how these educators and

parents feel and express themselves about this phenomenon that has been going on for so

many years, and which is currently on the spotlight.

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Theoretical Framework

Theories, laws and official documents constitute a great foundation for any

educational investigation. There are various statutes concerning the areas of teaching

English as a second language and the Special Education Program as applied in Puerto

Rico. The English and the Special Education programs include many important

documents that guide their enforcement. This theoretical framework will review all the

documents and laws concerning the teaching of English and the Special Education

Program. The English and the Special Education policies will be studied to have a clear

idea of the guidelines that must be followed in the teaching of students with disabilities.

Besides official laws, learning and social cultural theories must be studied. Most of the

social theories stress that the interaction between developing people who are located in

the culture in which they live is essential for their healthy development. Most theories

understand that parents, caregivers, peers, and the culture in general are responsible for

the development of higher order cognitive functions required to be successful in the

school environment. Every human has rights, and non-discrimination is a principle

emphasized in international human rights law, in many treaties, and especially, in

educational policies and statutes.

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Theories on Learning

Constructivist Learning Theory. The first question teachers usually ask

themselves is: How do students learn best? The constructivist learning theory states that

the best way to learn is by having students construct their own knowledge instead of

having someone construct it for them. According to this theory, learning is an active

process of creating meaning from different experiences and that students have different

learning styles and will learn best by trying to make sense of something on their own with

the teacher as a guide to help them. In this sense, prior knowledge, if correct, is

extremely beneficial for teachers to build on. The constructivist learning theory was

founded by Jean Piaget (1896-1980). He believed that knowledge was internalized by

learners through processes of accommodation and assimilation. Individuals construct new

knowledge from their experiences. This theory is associated with active learning or

learning by doing. The learners construct information and add new information to the

prior knowledge they possess. Kenneth Henson (2003) states the following:

Piaget’s theory allows teachers to view students as individual learners who add new

concepts to prior knowledge to construct, or build, understanding for themselves.

Teachers who use a learner-centered approach as a basis for their professional practices

incorporate the several dispositions. They provide experience-based educational

opportunities. These teachers also contemplate the learners’ individual qualities and

attitudes during curriculum planning. Educators allow learners’ insights to alter the

curriculum. They nourish and support learners’ curiosity and creativity. They also

involve learners’ emotions and create a learning environment in which students feel safe.

(p. 13).

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The inclusion paradigm is a totally constructivist approach. Some of the

principles underlying this theory are: learning is searching for meaning, meaning requires

understanding from the wholes as well as the parts, teachers must understand how

students perceive the world, the purpose of the students’ learning is the construction of

meaning, and not just plain memorization.

Lev Vygotsky’s Social Development Theory. Two major ideas attributed to Lev

Vygotsky are the need for social interaction and the potential of cognitive development a

child can attain in social interaction called the zone of proximal development (ZPD).

According to Vygotsky (1978), the zone of proximal development “is the distance

between the actual development level as determined by independent problem solving and

the level of potential development as determined through problem solving under adult

guidance or in collaboration with more capable peers.” (p.86) The role that interaction

plays in the educational process is undeniable. Vygotsky (1978) states:

Every function in the child’s cultural development appears twice: first, on the social

level, and later, on the individual level; first, between people (interpsychological) and

then inside the child (intrapsychological). This applies equally to voluntary attention, to

logical memory, and to the formation of concepts. All the higher functions originate as

actual relationships between individuals. (p.57)

The complete development of this zone depends on the social interaction with

peers and adults. This development is greater with social interaction than by being alone.

Relating this to language learning, the first utterances are an attempt of communication

with others, and after establishing contact with people, socializing, and communicating,

can children acquire vocabulary and learn to communicate effectively with others. Inner

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voice or speech is also developed. Aside from Vygotsky’s theories, there are some others

that also relate to this research, like Albert Bandura’s social learning theory and Jean

Lave’s situated learning.

Albert Bandura’s Social Learning Theory. Bandura’s social learning theory

stresses the significance of observing and modeling behaviors of others. Bandura (1977)

states:

“Learning would be exceedingly laborious, not to mention hazardous, if people

had to rely solely on the effects of their own actions to inform them what to do.

Most human behavior is learned observationally through modeling. Students

observe their peers and the people that are near them constantly. Teachers,

parents, family members, neighbors and friends become models. They watch

their behaviors and form ideas of how new behaviors are performed. These

behaviors observed guide the students’ actions most of the time.”(p. 22).

According to Bandura (1977): “Social learning theory explains human behavior in

terms of continuous reciprocal interaction between cognitive, behavioral, an

environmental influences.”(p. 22). This theory emphasizes the importance of

observational learning, the attention to teachers and peers as models, the retention of

what is observed and the reproduction of the behavior observed (imitation). Another

aspect of this theory is that students seem to feel motivated by the external feedback they

receive and vicarious learning going on constantly.

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Jean Lave’s Situated Learning. As stated by Lave (1990), learning as it

normally occurs is a function of the activity, context, and culture in which it occurs (i.e.,

it is situated). Lave & Wenger (1991) claim that social interaction is a critical component

of situated learning: learners become involved in a “community of practice,” which

embodies certain beliefs and behaviors to be acquired. It is expected that when students

are in a community of practice, they will become more active and engaged within the

culture and the learning community. Furthermore, situated learning is usually

unintentional rather than deliberate. These ideas are what Lave & Wenger (1991) call the

process of “legitimate peripheral participation.” (p. 29).

Researchers such as Brown, Collins & Duguid (1989) emphasize the idea of

cognitive apprenticeship: “Cognitive apprenticeship supports learning in a domain by

enabling students to acquire, develop and use cognitive tools in authentic domain activity.

Learning, both outside and inside school, advances through collaborative social

interaction and the social construction of knowledge.” (p. 32). Besides these theories that

are part of the foundation of the Inclusion Paradigm, there is also a legal framework

encompassing this model.

Legal Framework

Besides its grounds on philosophical theories, the Inclusion Paradigm is also

based on a legal framework. The Constitution of Puerto Rico includes nine articles that

establish the structure of the government and the functions of its agencies. It also

contains a Bill of Rights. Puerto Rico is a commonwealth, a territory that belongs to the

United States. Considering this condition, Puerto Rico must also abide by the

Constitution of the United States. Both constitutions have articles that protect the

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equality of all human beings and the right for a free education. Article II, sec.1 of the

Constitution of Puerto Rico sets forth that every human being is equal before the law and

there cannot be no discrimination on account of race, color, sex, birth, social origin or

condition, or political or religious ideas. Both the laws and the system of public

education shall embody these principles of essential human equality. This equal

protection clause is also included in the Constitution of the Unites States. The other

clause that bears great significance for this study is the right to free education. Article II,

sec. 5 of the Constitution of Puerto Rico, entitled Public Education refers to the right of

the citizens to receive free education. Both constitutions clearly establish these

protections for every human being. Some of the federal and state laws that support the

Inclusion Paradigm wilbe discussed subsequently.

Federal Laws.

No Child Left Behind (NCLB) Act of 2001. NCLB supports a standards-based

education reform based on the premise that setting high standards and establishing

measurable goals can improve individual outcomes in education. Puerto Rico receives

funds for this purpose and it is currently carrying out a Flexibility Plan that requires the

administration to provide close follow-up to schools that are not reaching the established

goals. The Act requires the Department of Education of Puerto Rico to develop

assessments in basic skills in the subject areas of Spanish, English, Math and Science. To

receive federal school funding, states must give these assessments to all students at

selected grade levels. For instance, at high school level, the eleventh grade students are

tested. States must acquire an Adequate Yearly Progress (AYP) in standardized test

scores. AYP statewide measurable objectives for improved achievement are for all

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students; this includes specific groups: economically disadvantaged students, students

with disabilities, and students with limited English proficiency. Therefore, students with

disabilities are tested as mainstream students are.

According to the National Council for Disabilities (NCD), NCLB and IDEA are

helping students with disabilities improve greatly. The NCD understands that both

statutes are reducing the number of students who drop out, increasing graduation rates,

and requiring effective strategies to transition students to post-secondary education. The

NCD has carried out various studies indicating that there has been a change in the

attitudes and expectations for students with disabilities, who are being included in state

assessment and accountability systems. As stated by the NCLB act, assessments must be

taken seriously. Assessments and accommodations are under review by administrators.

A 2006 report by the Center for Evaluation and Education Policy (CEEP) and the Indiana

Institute on Disability and Community indicated that most states were not making AYP

because of special education subgroups, even though progress had been made toward that

end. This was, in fact, pushing schools to cancel the inclusion model and keep special

education students separate. According to one of the reports carried out by Cole (2006),

there is a great difference between both acts, in that IDEA calls for individualized

curriculum and assessments that determine success based on growth and improvement

each year; NCLB, in contrast, measures all students by the same markers, which are

based not on individual improvement but by proficiency in math and reading. (Cassandra

Cole, Report: No Child Left Behind is out of step with special education, November 15,

2006, p.1).

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Every Child Succeeds Act (ESSA) of December 10, 2015. The Every Student

Succeeds Act was signed by President Obama on December 10, 2015. This represents a

shift of priorities in the schools. The previous version of this law was the No Child left

Behind Act (NCLB), enacted in 2002. Many parents and teachers complained about its

prescriptive requirements. Parents and educators were concerned on the need for a law

that considered the disabilities and the diversity that exists among the students. This new

law focuses on the clear goal of preparing students for success in different areas

especially in career preparation and future studies in college. Accountability and follow

up are state driven and based on multiple measures. This is one of the essential changes

made in this act.

Individuals with Disabilities Education Improvement (IDEA) Act of 2004.

The Individuals with Disabilities Education Improvement Act (IDEA) was originally

passed by Congress in 1975 to ensure that children with disabilities were treated like

other children and received free, public education. The law has been revised many times.

The most recent amendments were passed by Congress in December 2004, with final

regulations published in August 2006 (Part B for school-aged children). The main point

regarding this legislation is that it guarantees that students with a disability are provided

with free public education that suits their individual needs. This legislation was initially

known as the Education for All Handicapped Children Act (EHA) but in 1990, EHA

changed to IDEA (Public Law No. 94-142). This statute ensures that individuals with

disabilities receive the services they require in order to reach their highest potential.

IDEA regulates how public agencies provide early intervention, special education and

related services to more than 160,000 students in Puerto Rico. Overall, the goal of IDEA

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is to provide children with disabilities the same opportunity for education as those

students who do not have a disability. This law has elements that stand out, and that most

teachers are aware of such as:

1. Individualized Education Program (IEP)

2. Free and Appropriate Public Education (FAPE)

3. Least Restrictive Environment (LRE)

4. Appropriate Evaluation

5. Early Intervention (RTI)

6. Highly qualified teachers

7. Modified Academic Achievement Standards

8. Parent and Teacher Participation, and Procedural Safeguards

9. Confidentiality of Information

10. Transition Services that are carried out by Special Education teachers

11. Discipline management

12. Alignment with the No Child Left behind Act regarding accountability

13. Other significant issues.

Carl D. Perkins Career and Technical Educational Improvement Act of 2006.

The Carl D. Perkins Career and Technical Educational Improvement Act was initially

authorized by the federal government in 1984. It was reauthorized in the year 1998. On

August 12, 2006, President George W. Bush signed the reauthorization of the Act of

1998 into law. Named for Carl D. Perkins, the statute aims to increase the quality of

technical education within the United States in order to help the economy.

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The Carl D. Perkins Career and Technical Education Act (Perkins) was most

recently reauthorized in August 2006. The purpose of Perkins is to provide individuals

with the academic and technical skills needed to succeed in a knowledge and skills-based

economy. Perkins supports career and technical education that prepares its students for

both postsecondary education and the careers of their choice. Among the types of

activities supported by this law, the following are considered: it ensures access to career

and technical education for special populations, including students with disabilities, it

permits purchasing equipment to ensure that the classrooms have the latest technology,

and it also strengthens the integration of academic and career and technical education.

The available funds can also be used to provide professional development and technical

assistance for teachers, counselors and administrators.

Americans with Disabilities Act (ADA) of 1990. The ADA is an extensive civil

rights law that prohibits discrimination based on disability. It is similar to the Civil Act

of 1964 in the sense that it provides protections against discrimination to Americans with

disabilities. Discrimination on account of race, religion, sex, national origin, and other

characteristics is illegal. Employers must provide reasonable accommodations to

employees with disabilities, and imposes accessibility requirements on public

accommodations upon the certification of condition by a qualifying specialist.

There must be no discrimination in job application procedures, hiring of

employees, advancement and discharge of employees, job training, conditions, and

privileges of employment. The law is very rigorous regarding issues such as asking job

applicants or employees’ disability-related questions, and medical examination

requirements. All medical information or records must be kept strictly confidential. The

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amendments carried out during the years helped improved access to public services, the

built environment (access to crosswalks by curb cuts and accessible pedestrian signals),

and understanding of the abilities of people with disabilities, and established a right to

equal access to public services. Many of our schools areas have been modified for

wheelchairs and blind students to access upper floors. Still, today, many disparities have

remained in earned income, transportation, housing, and educational attainment, among

others. ADA prohibits discrimination and extends the right of access for students with

disabilities to all educational services and programs in schools notwithstanding if they

receive no federal funds.

Rehabilitation Act of 1973. The Rehabilitation Act of 1973 (sec. 504), as

amended, requires a school district to provide an education that is public, free and

appropriate to each qualified student with a disability who is in the school district’s

jurisdiction, without considering the nature or severity of the disability. Educational

services must be designed to meet the individual needs according to the individual

educational program created for the student. They must be dealt with the same way that

students without disabilities are. According to what is stipulated in this act, an

appropriate education for a student with a disability under sec. 504 regulations could

consist of education in regular classrooms, education in regular classes with

supplementary services, and special education and related services. The Rehabilitation

Act of 1973 (sec. 504) and the Americans with Disabilities Act (ADA) are

antidiscrimination laws and do not provide any type of funding like IDEA does. In

Puerto Rico, students are integrated into the mainstream and are provided supplementary

services such as therapies and individualized help by special education teachers.

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Assistive Technology Act of 2004. This law is an amendment of the Assistive

Technology Act (ATA) of 1998 to reauthorize and revise ATA programs. The purpose is

to provide grants or funds to states to maintain statewide programs that provide

opportunities to disabled students to obtain the assistive technology they need. As stated

in the law, it grants funds for state-level activities, including State financing system

activities (which may incorporate loan programs) to increase access to, and funding for,

AT [Assistive Technology] devices and services, as well as for programs for device

reutilization, device loan, and device demonstration and information; and state leadership

activities (no more than 40 percent of the AT grant), including training and technical

assistance (with at least five percent of the leadership portion to be used for transition

assistance to individuals with disabilities), public-awareness activities, and coordination

and collaboration. It also offers the opportunity for renovation, updating, and

maintenance of the National Public Internet Site under ATA.

State Laws.

Integral Services for People with Disabilities Act, Act No. 51 of June 7, 1996.

This law stands out because it talks about the creation of an Auxiliary Integral Services

Secretary for disabled people, and guarantees educational services. It gives them

authority and powers to coordinate the services with different agencies. It points out the

responsibilities of the agencies. This law reauthorizes a consulting Committee to

redefine composition, functions and obligations, to assign fund, and to derogate Act 21 of

July 22, 1977 known as the Law for the Special Education Program.

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Puerto Rico Department of Education Special Act, Act No. 149 of July 15,

1999. This law recognizes the importance of the Special Education Program. It

guarantees by federal and state laws the rights of disabled students. The Department of

Education will provide a free and appropriate public education (FAPE) according to their

needs. It commits to the creation of laws and programs that will protect the educational

rights of these students with disabilities. It indicates that, whenever possible, most of the

education will occur in the least restrictive environment or mainstream. According to this

act, architectural barriers will be eliminated to grant access to these students. Students

will only be located in other environments if there is sufficient evidence that indicates

that he or she will not benefit from the education offered in the regular classrooms. The

services provided by the state for these students with disabilities will be based on their

needs, interests and capabilities.

This statute indicates that the Special Education Program will offer a varied and

flexible curriculum that can address the particular situation of each student. It stipulates

that personnel working on the implementation of the individualized educational program

of the student are responsible for helping them reach their goals and objectives instituted

in their IEP. One of the aspects that has been left behind, and is stipulated by the law, is

the professional development of teachers and Special Education assistants. The Secretary

of Education has the obligation to coordinate with the universities or private entities to

offer academic preparation to help this personnel deal with this population of students.

Finally, it states that the Secretary of Education will draft a plan for the development of

the Special Education Program and schedule its implementation.

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Assistive Technology Program Act, Act No. 264 of August 31, 2000. This statute

establishes the Assistive Technology Program of Puerto Rico, its functions, powers,

responsibilities and organization. It also authorizes the project of recycling and

technological assistance equipment loans. Funds are also administered for this purpose.

Students with disabilities often require technological devices for their particular

impairments and this law provides for this purpose.

Bill of Rights for Persons with Disabilities, Act No. 238 of August 31, 2004.

This statute provides the definition of disable person and it specifies that disable people

have rights just like every other human being. It recognizes that this population must

have access to equal conditions in the areas of education, health, rehabilitation and all

public services. It lists all the essential rights and the state’s responsibilities concerning

this population.

Puerto Rico Education System Inclusion Program Act, Act No. 104 of August

26, 2005. This act was created to incorporate an Inclusion Program in Puerto Rico’s

educational system. It states that the intention of creating the law is to integrate disabled

people to our society. They will develop skills related to the main school subjects and

their incorporation to the workforce will be facilitated. The statute recognizes the

importance of socialization in the initial years of development. It will also incorporate

them into the school system in an environment of nondiscrimination and respect.

Students will be able to solve conflicts and develop tolerance towards individual

differences. This law is necessary because disabled people are highly discriminated and

isolated. The statute contains six articles that include its intent and approaches, the

responsibilities of the Secretary of Education, and the scope. One of the responsibilities

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of the Secretary of Education is to provide orientation, courses and workshops to the

personnel dealing with disabled students.

Vocational and Career Evaluation for Students with Disabilities Act, Act No.

263 of December 13, 2006. Act No. 263: Vocational and Career Evaluation for Students

with Disabilities was proclaimed to provide adequate vocational and career evaluation to

students with disabilities to ensure their access to special education services that

guarantees them to develop their maximum potential of development for the integration

in the workforce.

Policies of the Department of Education of Puerto Rico.

Description of the Job: Teachers’ Responsibilities (DE-16). Document DE-16 is

a general document for all teachers that work in the public school system in Puerto Rico.

This text stipulates the responsibilities of all teachers that work for the Department of

Education, which are divided in four categories: planning, organizing and carrying out

activities required by the program, assessing students’ work, and maintaining excellent

personal relations in the school setting. In the first category, teachers have to plan

considering the existing needs and differences of the students. Teachers must consider the

school’s community, the students’ educational needs, and the social cultural setting.

Teachers must adapt the curriculum based on the students’ interests and needs. They

must use all the materials and equipment available to enhance and facilitate the students’

learning. All teachers must also relate their classes to the other subjects taught in the

school. Additionally, they must promote the use of technology and research and develop

special projects to motivate students to learn on their own. The second category relates to

following rules and norms that guide the school. Teachers must keep official records

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updated and plan classes daily. They must know the services that the school offers and

make good use of the books and equipment of the school. Finally, they must prepare all

the reports that they are required regarding the teaching-learning process. The third

category deals with the evaluation process and the analysis of these assessment activities.

The last category refers to the need for maintaining good relations with the other workers

at the school, and participating in meetings or workshops to update knowledge. Teachers

are also responsible for creating a good atmosphere in their classrooms and

communication with parents. Teacher’s obligations are established in the document DE-

16, Act 149, as well as in the “Manual de Procedimientos de Educación Especial, 2004”

[Special Education Proceedings Manual of 2004] as mentioned previously.

Regulation for the Certification of the Teaching Staff of Puerto Rico (January

25, 2012). This regulation for the certification of the teaching staff in Puerto Rico was

approved by Secretary of State Hon. Kenneth McClintock in the year 2012. This

regulation repeals Regulation Number 6760: Regulation for the Certification of the

Teaching Staff of Puerto Rico, which was approved on February 5, 2004. This regulation

provides various ways in which teachers can be certified in different subjects. The three

ways provided are: the traditional route, the recertification and the alternative route.

Some subjects like English have additional requirements. For the purpose of this study,

the English and the Special Education certification requirements will be discussed. The

teachers who desire to be certified as secondary level English teachers and Special

Education teachers must fulfill the requirements presented in the following tables.

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Table 1

Requirements for the Certification of a Secondary English Teacher in Puerto Rico

Traditional Route Recertification

Route

Alternative Route Additional

Requirement

Bachelor or

Master’s Degree

in Education with

a concentration or

specialty that

includes a

teaching

methodology

course and

teaching practice

in the area of

(English).

Regular teaching

certificate and a

minor

concentration that

includes a teaching

methodology

course in the

recertification area

(English).

Possess a Bachelor,

Master or Doctorate

Degree, and approve

the following

requirements:

1. A concentration

or specialty in

English that

includes

teaching

methodology.

2. Fifteen credits

in basic courses

that include

philosophical,

sociological and

psychological

foundations in

Education.

3. English

Secondary level

teaching practice.

The traditional

and alternative

routes require

the candidate to

take an English

proficiency test

as established by

the regulations

of the

Department of

Education.

Approve

(PCMAS)-

Certification for

teachers’ Test

Special Education teachers to be certified must meet the following requirements

presented in the following chart.

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Table 2

Requirements for the Certification of a Special Education Teacher (K-12) in

Puerto Rico

Traditional

Route

Recertification

Route

Alternative Route Additional

Requirement

Bachelor or

Master’s

Degree in

Education with

a concentration

or specialty that

includes a

teaching

methodology

course and

teaching

practice in the

area of (Special

education).

Regular teaching

certificate and a

minor

concentration that

includes a

teaching

methodology

course in the

recertification

area (Special

Education).

Possess a Bachelor,

Master or Doctorate

Degree and approve

the following

requirements:

1. A concentration

or specialty in

Special Education

that includes

Technological

Assistance content.

2. (6) credits in

Reading teaching

methodology in

Special Education

3. (3) credits in

Math teaching

methodology in

Special Education.

4. (15) credits in

basic courses in the

area of Education

that include

philosophical,

sociological and

psychological

foundations in

Education.

5. Teaching

Practice in Special

Education or

equivalent.

For the

Recertification

Route any

certificate of

articles VIII, X,

and XI of this

Regulation can be

considered.

VIII- Certificate

for teachers of

Academic

Programs.

X- Certificate for

teachers of

Occupational

Programs

XI- Certificate for

teachers of

Montessori

Program.

Approve

(PCMAS)-

Certification for

teachers’ Test.

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English Program Curricular Framework. The English Program Curricular

Framework, as described in the first page by its creators, is an essential document that

brings together the philosophical principles, vision, mission, goals, areas of study by

levels, organization, scope, and sequence of the content, including general

recommendations of strategies, teaching methods, and criteria for evaluation. It is a

general document that outlines in general terms the curriculum principles offered at each

level and lists the theoretical foundations on which it is supported. It includes the content

to be developed, the methodology and the process of learning and assessment. The

primary purposes of the Curricular Framework, as stated, are:

1. To establish the mission, goals, focuses, objectives, contents, and methods of

the processes of teaching and learning of the Program studies.

2. To guide the elaboration of investigations and the evaluation of the

effectiveness of the curriculum and academic achievement.

3. To guide the processes of teacher preparation and development of in-service

training by subject.

4. To guide the elaboration of the curriculum in its diverse levels (basic national-

guide of courses, courses- school unit and instructional).

This framework recognizes the complexity of second language (L2) learning in

Puerto Rico. It also acknowledges the discrepancies among student learning and the

diversity present in each classroom. Some of the reasons provided for the vast

differences are: socio-economic status, interests, attitudes towards learning a second

language, needs, exposure to the language and the support they receive at home. Each

student, school and community is different. A needs’ assessment is recommended in

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each school community because these particularities varying from place to place must be

considered for curriculum planning.

Circular Letter 8-2013-2014: Public Policy Concerning the Curricular Content

of the English Program for all the Public Elementary, Intermediate and High Schools.

This document encompasses the curricular content of the English Program at all levels in

the Department of Education of Puerto Rico. It begins by emphasizing the importance of

globalization and how the English language has become essential for international

communication. Besides exposing this topic of pronounced relevance, it also summarizes

the importance of the Universal Declaration of Human Rights of 1948. Human rights

must be protected by all. It also makes reference to Law 149 of the year 1999 titled

Organic Law of the Department of Education. Section 3.03 of this act sets forth that all

the school programs have to be adjusted to the needs and experiences of the students.

This document includes the vision, the mission and the goals of the English Program of

Puerto Rico. The circular letter indicates that planning must be carried out by taking into

consideration the curriculum framework, the standards and expectations of each grade,

and the circular letters related to the English Program. Some basic principles concerning

language use are listed, such as: language as a mechanism used for communication; the

language arts of reading, listening, speaking and writing are an integral part of the

English language, and the process of acquiring a language, which must include an

optimal environment using stimuli and reinforcement. The approaches used by the

English Program are:

1. Balanced Literacy Approach

2. Natural Approach

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3. Oral Approach

4. Communicative Approach

5. Functional-Notional Approach

6. Differentiated Instruction

7. Project Based Learning

Aside from mentioning the approaches, it also makes a list and explains the

recommended techniques and activities, such as:

1. Scaffolding

2. Reciprocal Teaching

3. Critical Thinking Skills

4. Direct Instruction

5. Sheltered Instruction

6. Hands-on Experience

7. Oral Cloze

8. Think-Pair-Share

9. Repetition and Oral Routine

10. Small group discussions

11. Language experience approach

12. Role playing

Some of the ideal approaches and techniques that can be used for students with

special needs are differentiated instruction, scaffolding, small group discussions, think-

pair-share, and hands-on-experience. Using differentiated instruction the teacher can

help students with particular needs offering them activities that improve their

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understanding. Scaffolding requires teachers to know what background knowledge the

students have in order to build upon that. Group discussions and think-pair-share are

activities carried out with their peers, who may help provide feedback to the students who

do not understand. Finally, as for hands-on-experiences, as John Dewey stated, learning

by doing requires students to experience what they are learning and it is also part of the

constructivist theory and the total physical approach.

The circular letter specifies what each level will cover and the assessment to be

carried out. It also remarks that conversational English will only be offered in vocational

and technical schools. The advanced English course will be guided by its own circular

letter.

As with all investigations, there are questions that must be answered to obtain the

information needed to understand the problem and be able to make well informed

suggestions. The following section of this study will specify the three areas of focus

covered by this study and the questions to be answered in this investigation.

Research Questions

This phenomenological study has three areas of emphasis. First, it is important to

understand how the inclusion of students with disabilities is being carried out in the ELL

high school classrooms, as experienced by teachers and parents. Second, it bears

listening to their suggestions of what is needed in order to improve the integration of this

population and what can be done to move towards the inclusive practices that has been

sought for so long. Third, it is imperative to identify the factors that are complicating the

successful inclusion of these students. Therefore, the research questions are:

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1. What are the perspectives of English as Second Language teachers on the

inclusion process in their classroom?

2. What are the perspectives of the Special Education teachers on the inclusion

process in the ELL classroom?

3. What are the perspectives of the parents on the inclusion process in the ELL

classroom?

4. What are the suggestions made by all three categories of participants to

improve the inclusion process in the ELL classroom?

5. What factors complicate or obstruct the inclusive practice in the ELL

classroom?

Justification

Ricardo Cortés (2015) in his article “El secreto de los números oficiales” [The

Secret of the Official Numbers] published in the newspaper El Nuevo Día, stated that the

amount of special education students in Puerto Rico is disproportionate revealing that the

Department of Education is confronting classification problems. The constant increase of

students with disabilities during the last decade that are being served in inclusive

classrooms in Puerto Rico has increased the need for teachers’ preparation. All students

have a right to quality education and to be able to maximize their potential for future

employment opportunities. The purpose of this study is to investigate the perceptions

that ESL teachers, Special Education teachers, and parents have concerning the

integration of students with disabilities in the English as a second language classroom to

identify ways in which this process might be improved. Hardin (2005) wrote that

teaching experience was a key to better perspectives, and will point out the current

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situation being experienced by teachers and parents. Teachers have often reported that

they were not prepared to work adequately with students with special needs in the regular

classroom (Cook, 2002). The identification of beneficial practices and of possible

obstacles to the process will provide insight as to what is really going on. Afterwards,

suggestions may be made to improve the process of moving towards inclusiveness. This

phenomenological study will investigate the experiences that teachers and parents have

with this phenomenon without intervening in any manner.

Definition of Terms

Accommodations ― Changes that allow a person with a disability to

participate fully in an activity. Examples include: extended time, different test

format, and alterations to a classroom.

Assessment or Evaluation ― Term used to describe the testing and diagnostic

processes leading up to the development of an appropriate IEP for a student

with special education needs.

Assistive technology device ― Equipment used to maintain or improve the

capabilities of a child with a disability.

Disability ― ADA, sec. 504, defined disability as impairment that

substantially affects one or more major life activities; an individual who has a

record of having such impairment, or is regarded as having such an

impairment.

Discrimination ― Discrimination is defined as the overarching act of

inequity, intolerance, or favoritism with regard to specific characteristics and

traits considered being out of the control of those in their possession.

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Discrimination may occur in virtually every social setting in which

fundamental differences exist between individuals or groups.

Due Process ― Special education term used to describe the process where

parents may disagree with the program recommendations of the school

district. Notice must be given in writing within 30 days. IDEA provides two

methods for resolving disputes: mediation or fair hearing.

Early Intervention ― Programs for developmentally delayed infants and

toddlers through 35 months of age; designed to help prevent problems as the

child matures.

ELLs ― English Language Learners.

English as a Second Language teacher ― ESL teachers work with English

language learners to help these students acquire fluency in English, both

spoken and written. These teachers normally have special training in the field.

Teachers in kindergarten through 12th grade usually hold credentials in ESL,

and teachers at the community college level may have master’s degrees in it.

Free Appropriate Public Education (FAPE) ― Special education and related

services are provided at public expense, without charge to the parents.

Highly Qualified ― When used with respect to any public elementary school

teacher, secondary school teacher, or special education teacher teaching in a

state, highly qualified requires that the teacher obtain a full state certification

as a teacher or as a special education teacher, or pass the state teacher

licensing examination, and hold a license to teach in the state. Building the

Legacy: IDEA 2004. (2012)

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IEP ― Individualized Educational Plan.

Inclusion ― Stainback & Stainback (1996) define inclusion as the placement

for all students with disabilities in general education classrooms with

necessary support given within these classrooms. Inclusion is also defined as a

cohesive sense of community, acceptance of differences and responsiveness to

individual needs.

Individuals with Disabilities Education Act (IDEA 2004) ― This Act, drafted

in 1975, guarantees students with disabilities a free and appropriate public

education and the right to be educated with their non-disabled peers. Congress

has reauthorized this federal law. The most recent revision was in 2004.

Individualized Education Plan (IEP) ― Special education term outlined by

IDEA to define the written document that states the disabled child’s goals,

objectives and services for students receiving special education. (Glossary of

Special Education and Legal Terms, Wrightslaw, 2009)

Individualized Education Program Team ― Term employed to describe the

committee of parents, teachers, administrators and school personnel that

provides services to the student. The committee may also include medical

professionals and other relevant parties. The team reviews assessment results,

determines goals, objectives, and program placement for the child in need for

these services. Id.

Integration ― The Alliance for Inclusive Education defines integration as

disabled people of all ages and those learners with ‘Special Educational

Needs’ labels being placed in mainstream education settings with some

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adaptations and resources, but on condition that the disabled person and the

learner with ‘Special Educational Needs’ labels can fit in with

pre-existing structures, attitudes and an unaltered environment.

Least Restrictive Environment (LRE) ― The placement of a special needs

student in order to promote the maximum possible interaction with the general

school population. Placement options are offered on a continuum including

regular classroom with no support services, regular classroom with support

services, designated instruction services, special day classes and private

special education programs.

Modifications ― Substantial changes in what the student is expected to

demonstrate; includes changes in instructional level, content, and performance

criteria; it may include changes in test form or format; includes alternate

assessments.

Multiple Disabilities ― An IEP term used to define a combination of

disabilities that causes severe educational needs that require multiple special

education programs, such as mental retardation with blindness. Id.

Parent ― Parent, guardian, or surrogate parent; may include grandparent or

stepparent with whom a child lives, and foster parent. Id.

Progress monitoring ― An scientifically based practice used to assess

students’ academic performance and evaluate the effectiveness of instruction;

can be implemented with individual students or an entire class. Id.

Resource Specialists ― They provide instructional planning, support, and

direct services to students whose needs have been identified in an IEP and are

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assigned to general education classrooms for the majority of their school day.

Id.

Resource Specialist Program (RSP) ― Term used to describe a program that

provides instruction, materials, and support services to students with identified

disabilities who are assigned to general classrooms for more than 50% of their

school day. Id.

Response to Intervention (RTI) ― It is the use of research-based instruction

and interventions with students who are at risk and students who are suspected

of having specific learning disabilities. Id.

Severe Disability ― People with severe disabilities are those who traditionally

have been labeled as having severe to profound mental retardation. These

people require ongoing, extensive support in more than one major life activity

in order to participate in integrated community settings and enjoy the quality

of life available to people with fewer or no disabilities. They frequently have

additional disabilities, including movement difficulties, sensory losses, and

behavior problems. National Dissemination Center for Children with

Disabilities (NICHCY, 2013).

Special education ― Specially design instruction, at no cost to the parents, to

meet the unique needs of a child with a disability. Id.

Specific learning disability (SLD) ― Disability category under IDEA;

includes disorders that affect the ability to understand or use spoken or written

language; may manifest in difficulties with listening, thinking, speaking,

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reading, writing, spelling, and doing mathematical calculations; includes

minimal brain dysfunction, dyslexia, and developmental aphasia. Id.

Standardized test ― It is a norm-referenced test that compares the child’s

performance with the performance of a large group of similar children

(usually children who are the same age). Id.

Students with Disabilities (SWD) ― A child with intellectual disabilities,

hearing impairments (including deafness), speech or language impairments,

visual impairments (including blindness), serious emotional disturbance,

orthopedic impairments, autism, traumatic brain injury, other health

impairments, or specific learning disabilities; and who, by reason thereof,

needs special education and related services. Id.

Supplementary aids and services ― Means aids, services, and support

provided in regular education classes that enable children with disabilities to

be educated with nondisabled children to the maximum extent appropriate. Id.

Limitations of the Study

Some limitations will arise, after initiating this phenomenological study

concerning the perspectives of teachers and parents about inclusive practices in some

high schools located in an eastern school district of Puerto Rico. First, it might take some

time to obtain the permissions to interview the English teachers and parents and to enter

the various educational facilities. Second, the study will be conducted with high school

teachers, who must have certain characteristics sought by the investigator. Finding a

volunteer sample population with more than five years of experience in the process of

working with high school students that belong to the Special Education program and who

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are able to relate to this investigation and provide assertive information might prove a

challenge. Third, phenomenological studies tend to be time-consuming due to the

requirement of transcribing the data literally and analyzing the data gathered in the

interviews, self-reports or aesthetic expressions (art, drawings or narratives). Finally, the

investigation is exploratory and not conclusive because the sample is small. The

researcher cannot make generalizations with the data obtained once the investigation is

concluded.

Possible Contributions to the Field

The purpose of this study is to investigate the perceptions of special education

teachers, general ESL teachers and parents of disabled high school students regarding the

integration in a regular classroom environment. Participants included three licensed

general English teachers, three Special Education teachers and three parents of Special

Education students who are currently or have been involved in an inclusion program for

more than three years. It is the intention of this study to analyze all of the perspectives of

the participants to narrate them just as experienced by the participants and the meaning

that these experiences have for them. The obtained information will point out the flaws

and limitations that the program might have as well as its virtues or strengths. The study

will draw attention to the factors that are preventing the progress of this program towards

inclusiveness. It will also reveal the recommendations of teachers and parents to improve

the service provided to this student population. The purpose is to improve the program,

and this will result in benefits for the students, who after all, are the ones being served by

the educational system in Puerto Rico. It will also add new findings to the investigations

being carried out about the inclusion paradigm. Additionally countries around the world

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who seek to address this matter face two essential issues: underlining the critical

components of successful inclusion of students with disabilities for teachers, service

providers, parents, and administrators, and emphasizing the need to develop knowledge

and skills to better meet the challenges of the present school climate. (Carroll, Forlin, &

Jobling, 2003) (Florian & Rouse, 2009)

Overview

The first chapter included the following: an introduction to the topic, the

statement of the problem, the purpose of the study, the theoretical framework, the

research questions, the justification, the definition of terms, the limitations of the study,

the contributions to the field and an overview of the following chapters. The second

chapter will consist of a review of current and past literature involving the history of the

inclusion paradigm and its development throughout the years. Recent literature and

studies related to this phenomenon will be analyzed. The third chapter will provide a

description of the methodology and procedures used to obtain the data. The fourth

chapter will provide the analyses and interpretation of data collected through the used

methodology. The final chapter will present the conclusions and recommendations

presented by the participants and the investigator and suggestions for further research.

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Chapter Two

Review of Literature

The following chapter is a collection or gathering of findings from different

investigations that have been carried out on the topic of inclusion. It will provide insight

concerning what is known about students, teachers and policies. The term will be defined

and advantages and disadvantages of this paradigm will be enumerated. It will also

contain some historical background.

Inclusion

The term inclusion has several definitions, but to direct this study efficiently the

term will be related to the Individual with Disabilities Act (IDEA) enacted in 1990 but

reauthorized in 1997 and 2004. According to this statute, to educate students with special

needs in the least restrictive environment (LRE):

(2) Each public agency must ensure that—

(i) To the maximum extent appropriate, children with disabilities, including

children in public or private institutions or other care facilities, are educated with

children who are nondisabled; and

(ii) Special classes, separate schooling, or other removal of children with

disabilities from the regular educational environment occurs only if the nature or

severity of the disability is such that education in regular classes with the use of

supplementary aids and services cannot be achieved satisfactorily (IDEA, 2004).

Inclusion then refers to the participation of students in the least restrictive

environment (LRE). Students with disabilities are placed together with their

nondisabled peers in academic, extracurricular, and all other school activities.

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Since the beginning of the 21st century, the idea of integration has been moving

towards an all-embracing inclusion movement. This shift in paradigm is attracting

powerful and varying concerns by educators in this field and the public in general

including the parents as seen in various newspaper articles of parents claiming the

services their children require. Rosa Lydia’s case is one of these clamors. Many terms

are used when dealing with the students with special needs’ accommodations. Some of

these terms are: segregation, mainstreaming, full mainstreaming, inclusion, full inclusion,

integration, full integration, partial integration, and so on. The provided definitions are

also diverse. To guide this study, the researcher will use the legal definition of inclusion

endorsed by IDEA as reauthorized in 2004. Osgood (2005) affirms that inclusion has

risen above the notion of including children with disabilities with their nondisabled peers

in the general education classroom. Inclusion is what is being pursued and considered as

the ultimate goal of the Special Education Program. It was the generally accepted goal

for educating students with disabilities. (McLaughlin & Nolet, 2004). In most schools of

Puerto Rico, students with disabilities are integrated because they attend a special

resource classroom directed by a Special Education teacher. Inclusion requires that all

needs be met inside the regular classrooms, as opposed to attending a special resource

classroom. Special education teachers have been promoting the inclusion paradigm in

meetings carried out in schools to parents, administrators, and regular education teachers.

Special education teachers that work with students through inclusion have had

specialized training and have been frequently seen as knowledgeable advocates for

children with disabilities. (Fox & Ysseldyke, 1997). Many regular education teachers do

not have the knowledge and are not trained to work with students with special needs.

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Furthermore, teachers in training are separated with respect to their certification area, and

specialized educational pedagogies are kept for candidates who pursue the area of special

education teacher, leaving teachers in the other certification areas (early childhood (K-3),

childhood (4-6), and secondary education) with only the most basic understanding of how

to teach a diverse group of students. (Braunsteiner & Mariano-Lapidus, 2014). They also

believe that in order to facilitate inclusive thinking and acting, we must provide all

teacher candidates and school leaders and administrators with knowledge about diversity

and the pedagogy needed to initiate their practice with confidence. Whitbread, K. (2015)

itemized the following findings of research related to inclusion. The teacher’s attitude is

essential to the success or failure of inclusion. (Cook et al., 1999) (Fox & Ysseldyke,

1997). Regular education teachers are the ones who have to deal with every change of

paradigm or policies brought up by the Department of Education. There are supporters

for several of the paradigms presented before. Full inclusion supporters encourage a

unified educational system for all students. (Lipsky & Gartner, 1997). These call for the

full-time placement of all students with disabilities, regardless of the type or severity of

the disability, into general education classrooms. (Smith, 1998). Others dispute for

sustaining a dual system of general education and special education (Lieberman, A. &

McLaughlin, M.W., 1992) and maintaining a full continuum of services (therapies,

technological services, and devices, etc.) as mandated by law. This last alternative is the

one currently in use in Puerto Rico. All the interventions majorly rely on the teachers

that have to plan and meet all students’ needs. Their attitudes towards the inclusion of

these students can have positive or negative effects on the students. Weisel and Tur-

Kaspa (2002) in Whitbread (2015) state that the amount of success students with special

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needs can have from inclusion heavily relies on general education teachers’ attitudes

towards them. Not only do general education teachers’ attitudes affect the success of

students with special needs, but “research is available which implies that teachers’

attitudes can have a detrimental effect on handicapped students’ psychological and

educational adjustment to the regular classroom”. (Johnson, 2001, p. 230). The attitudes

of the teachers are evident through their treatment and interactions with the students in

their classroom. Teachers’ interactions and ways of behaving with their students can

openly denote their feelings and thoughts about them. Students can feel what the

teachers think of them through their feedback. Teachers tend to provide more positive

feedback to students that have high achievement than to those that do not. It is difficult to

deal with low achievers especially if they have no interest. Teaching methodologies have

to change just as the new generations of students have changed. Most of the students are

into technology and are knowledgeable of a diversity of topics. Computers are allowing

worldwide communication and the globalization process is a priority. Teacher’s

expectations are not the same for all students. Those who are considered lower achieving

tend to have less contact with regular education teachers all together, and what little

contact they do have is usually not positive. (Johnson, 2001). During the 1980s,

aggressive efforts to integrate virtually every child regardless of the severity of the

disability increased; this gave rise to the term full mainstreaming. During that decade,

education theorists used the term mainstreaming as well as the term inclusion. (Osgood,

2005). Inclusion is what is expected in the regular classrooms concerning children with

special needs, and it is pivotal to know how and why this is the prevailing approach

nowadays. The following section of this study will cover the history of inclusion.

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History of Inclusion

Paradigms have changed throughout the history of Special Education. To

understand the phenomenon of inclusion, a complete study of the historical background

of the Special Education field becomes fundamental. There are several groundbreaking,

significant events that mark this paradigm. One of the most critical is Brown v. Board of

Education of Topeka, 347 U.S. 483 (1954). The landmark decision made by the Supreme

Court in 1954 was one of the most decisive events in American social intellectual history

during the 20th Century. (Osgood, 2005). Brown (1954) is considered a groundbreaking

case for the court systems to apply the separate is not equal clause and prepared the way

for the integration of blacks in the American public schools. At the same time, it

provided foundation for the statement that segregation of disabled students in schools was

not equal. This new concern for civil rights and efforts to meet the needs of students

eventually affected the children with disabilities. (Osgood, 2005; Winzer, 2012)

Segregation in public schools was found to be a denial of equal protection under the law

and made it unfeasible to defend segregation for other groups of minorities including the

children with special needs. (Osgood, 2005; Pulliam & Van Patten, 2007). This decision

affected the areas of lawmaking, politics, social policy, and education.

Besides Brown, there are other court cases that had significant results for the

mainstreaming of disabled students. Landmark court decisions helped advance

educational opportunities for children with disabilities. Two examples provided by Webb

(2006) are the Pennsylvania Association for Retarded Citizens v. Commonwealth 334

F.Supp. 1257 (ED Pa. 1971) and Mills v. Board of Education of the District of Columbia

348 F.Supp. 866 (D. DC 1972), which made clear that states and localities were

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responsible to educate children with disabilities. The right of every disabled child to be

educated is substantiated in the equal protection clause of the 14th amendment to the

United States Constitution.

The education of students with special needs goes way back in time. The

newspaper Special Education News of October, 2015 indicates that today, children with

disabilities routinely attend the same public schools as children without disabilities but it

was not always this way. This article points out that prior to legislation requiring public

education for children with cognitive or emotional disabilities, deafness, blindness or the

need for speech therapy, among others, parents had few options other than to educate

their children at home or pay for expensive private education. Most of these students

were segregated. The article “A Brief History of the Disability Rights Movement” states

that:

[…] [I]n the 1800s, people with disabilities were considered meager, tragic, pitiful

individuals unfit and unable to contribute to society, except to serve as ridiculed

objects of entertainment in circuses and exhibitions. They were assumed to be

abnormal and feeble-minded, and numerous persons were forced to undergo

sterilization. People with disabilities were also forced to enter institutions and

asylums, where many spent their entire lives. The ‘purification’ and segregation

of persons with disability were considered compassionate actions, but ultimately

served to keep people with disabilities invisible and hidden from a dreadful and

biased society. (Anti-Defamation League, 2005)

Disabled people were marginalized and even disregarded then, and in a certain

way today; they have gone through many battles for many years to obtain the victories

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they have had until today. The stigma of being disabled has had effects in their

socialization process for many generations. On the other hand, they have encountered

different obstacles or barriers. It was not until the 1960s that the civil rights movement

began to take shape, and disability advocates saw the opportunity to join forces alongside

other minority groups to demand equal treatment, equal access and equal opportunity for

people with disabilities. Finally, after so many years of battle they obtained a victory.

Their civil rights were protected by the Rehabilitation Act passed by Congress in 1973.

Then the next proclaimed statute was the Education for All Handicapped Children Act

(1975) to guarantee equal access to public education for children with disabilities. This

act was renamed in 1990 to what is actually known as the Individuals with Disabilities

Education Act (IDEA), which combines the inclusion of children with disabilities into

regular classes and their parents’ right to get involved in the decisions made by the school

concerning their children. In 1990, the Americans with Disabilities Act (ADA) was

passed to include the equal treatment and access of disabled people to employment and to

public accommodations. The Americans with Disabilities Act (ADA) adds the

transportation issue. The technological support for students with special needs is also

mandatory with the Assistive Technology Act of 2004.

Changes in Paradigm

The study of the changes in paradigm is also necessary. The initial paradigm of

segregation changed to mainstreaming, then to integrating, and finally in these days, it is

pretended to be totally inclusive. The various articles include a wide variety of terms and

definitions of the employed terms. Some authors write about integration and

mainstreaming as synonymous concepts. In spite of the similarities, there are some

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differences between mainstreaming and inclusion that should be clarified. While

mainstreaming involves placing students with disabilities, particularly students with mild

disabilities, in regular classrooms for part of the day, inclusion involves allowing all

students with disabilities to participate in the general education curriculum as well as in

regular classes with their typically developing peers to the maximum extent possible.

(Osgood, 2005) (Westling & Fox, 2009). Others differentiate mainstreaming as a pull out

on only certain subjects that the student is unable to deal with and included in others.

Integration is defined as being part of the regular classes but receiving service in special

resource classroom with the Special Education teacher. Some of these terms are the

following: segregation, partial inclusion, exclusion, partial mainstreaming, full

mainstreaming, and inclusion. There are also various types of inclusion. In this study, the

terms to be covered are integration and inclusion. Beginning in the 1960s and the early

1970s, the term segregation was the trend concerning students with disabilities. They

were treated inferiorly and viewed as unable to be educated. These students were

excluded and many of them were in institutions, asylums and places that provided special

protection or care. In the early 1970s and 1980s, people began to demand equal rights,

and there was a shift towards integration. The school system offers a Special Education

Program responsible for attending to the needs of students with disabilities. Integration

made people dissatisfied because disabled students were not treated equally; they were

separated and their interaction with the regular students was limited in many cases. They

demanded a total reform. Parents wanted their children to be treated as regular students

avoiding their children to be designated as having special needs. At the same time, they

wanted regular teachers to provide what was necessary for the student’s success. In view

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of these deficiencies in the process of integration, many arguments were made in favor of

a reform. This led to the inclusive paradigm in the 1990s. Inclusion is argued originate

from or have been presented in various events such as the 1990 World Conference on

Education for All in Jomtien, Thailand and the Salamanca World Conference on Special

Needs Education: Access and Quality carried out in Spain in June 1994. These

conferences claimed for education accessibility for all children and for this to be seen as a

fundamental human right. They claimed for equity, access to education, and preparation

of the learning environment. Inclusive classrooms were sought by many. The common

ways of viewing disabled students as a problem changed and was centered instead on

arranging and organizing the classrooms to accommodate all learners regardless of their

differences. Balescut and Eklindh (2006) differentiate the term inclusive from integration

and mainstreaming the following way:

Inclusive education differs from previously held notion of ‘integration’ and

‘mainstreaming,’ which tended to be concerned principally with ‘special

educational needs’ and implied learners changing or becoming ‘ready for’

accommodation by the mainstream. By contrast, inclusion is about the child’s

right to participate and the school’s duty to accept and ensure this right. It is thus

about rejecting exclusion of learners for any reasons, maximizing participation of

all learners, making learning more meaningful for all children and rethinking and

restructuring school policies, curricula and practices so that all learning needs can

be met. (p. 2)

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Advantages and Disadvantages of Inclusion

The inclusion paradigm can be beneficial if implemented properly and teachers

have the support they need. It is designed to help children with special needs feel and

interact in the least restrictive environment as IDEA requires. The principal advantage of

inclusion is that it helps all children at the school appreciate and assist each other.

Students socialize and learn from each other as previously stated in Lev Vygotsky’s

theory of social development. Students with special needs have models to follow: their

nondisabled classmates. It provides time for the regular education students to help those

who have impairments, and understand and feel sympathy towards them instead of

making fun or bullying them. Both regular and disabled students can learn from each

other and to accept differences. General education students also benefit from

understanding that not all people are the same and that people with disabilities have rights

as just as they do. “Academic benefits for general education students include having

additional special education staff in the development of academic adaptations for all

students who need them.” (Hines, 2001, p. 3). This is the expected inclusive

environment that is not yet present in the schools of Puerto Rico. According to Wigle et

al. (1994), “the ultimate goal of special education, as with all educational programs, is to

assist students in becoming productive citizens.” (p. 5). “Regardless of their skill or

whether they possess a disability, people cannot be productive if they are unable to

function in the society and workforce.” (Id.)

Based on research, Kocchar, West, and Taymans (2000) conclude that the benefits

of inclusion for students with disabilities are the following:

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Inclusion facilitates more appropriate social behavior because of higher

expectations in the general education classroom,

promotes levels of achievement higher or at least as high as those achieved

in self-contained classrooms,

offers a wide circle of support, including social support from classmates

without disabilities,

and improves the ability of students and teachers to adapt to different

teaching and learning styles. (p. 3)

The authors further state that the general education students also benefit from

inclusion, as it:

offers the advantage of having an extra teacher or aide to help them with the

development of their own skills,

leads to greater acceptance of students with disabilities,

facilitates understanding that students with disabilities are not always easily

identified,

and promotes better understanding of the similarities among students with

and without disabilities. (Id.)

The inclusion paradigm also has disadvantages. The most critical is that

educators and parents of children in general education worry that full inclusion will lower

the standard of learning for the class and make it less of a priority than socializing.

(Irmsher, 1995) Another disadvantage of inclusion is that students with special needs

who are placed in an inclusive setting which is not controllable by teachers may not have

adequate behavior. Some special education children can be disruptive and interfere with

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the teaching-learning process constantly minimizing the teacher’s time to present their

lessons. Regarding this issue, research is contradictory. This situation is not favorable for

students in the general setting because aside from behavior issues, teachers have to go

slow when presenting new material because all of the students are different. The ones

that understand become impatient or feel bothered with the pace of the class. “Full

inclusion is not the best placement for all students. The general education classroom is

typically not individualized”. (Bateman & Bateman, 2002, p. 3). Not all teachers can

handle all the disabilities that exist. Teachers usually have from 25 to 30 students per

class making it difficult to provide individualization. The general education teacher

usually does not have extensive training to help students with disabilities like special

education specialists have. If a student is fully included all day in the regular classroom,

they may lose the individualization time that they need with a specialist to understand

academic areas that they do not control.

English Language Learning and Inclusion

Teachers of English language learners (ELL) must also be aware of what is

pointed out regarding how these students with special needs learn. The term English-

language learners (ELL) is actually replacing other terms such as Limited English

Proficiency (LEP) and English as a Second Language (ESL) because it focuses on their

education needs and not on their limitations. Findings related to the learning of English

by students that belong to the Special Education Program must be studied in order to

reconcile both areas and to understand what has been investigated and strategies that can

help teachers improve the way they teach English-language learners with learning

difficulties. In the article “Teaching English-Language Learners with Learning

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Difficulties” (2015) there is a list of suggestions that can be followed when working with

disabled or special needs ELLs:

Successful educators of English-language learners with learning

difficulties understand that demonstrating language proficiency depends

heavily on contextual factors.

The purpose of providing comprehensible input to English-language

learners with learning difficulties is to ensure that instruction deals with

grade-appropriate content, concepts, and skills.

The most common problem in providing meaningful access to the

curriculum has been the practice of viewing English-language learners

with learning difficulties as simply low-performing native English

speakers.

A critical concept for second-language development for students with and

without learning difficulties is comprehensible input – students being able

to understand the essence of what is being said or presented to them.

The initial step that will help immensely is preparing the right kind of

instructional environment for English-language learners with learning

difficulties. (p. 1)

Learning a second language is not easy. There are fundamental internal and

external factors that influence its success. Some of the internal factors that are mentioned

in most second language acquisition books are: age, motivation, personality, experiences,

exposure, cognition, persistence, support and others. Some external factors are: culture,

status, instruction, motivation, practice, pertinence and others. Students that have

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excellent literary skills in their native language tend to learn faster. Cognitive factors are

also relevant.

Stephen Krashen stressed the importance of comprehensible input but he did not

place emphasis on social aspects as Lev Vygotsky did. Teachers must recognize the

background knowledge (schemata) that children bring to the classroom and use this as a

foundation (to begin the scaffolding process) for language development. Cognitive

aspects of learning as well as linguistic aspects are indispensable in language learning.

John Dewey believed that students were successful in learning environments where they

could interact and experience the curriculum with their peers. This is closely related to

social cultural theories reviewed previously. Language develops in a social context and

pupils who simply listen and do not participate in discussion and practice may get limited

opportunities to apply their learning to other contexts. Teachers need to allow pupils to

practice their language skills in supportive contexts. Students construct their own

learning. Dewey’s works made a significant contribution to theories of inclusive

education. Another great contribution was made by Paulo Freire, who believed that

education had to be socially just. Equality of access to education, accommodations of all

students, and the transformation of education were essential to Freire.

Some findings that relate to the learning of a second language are:

1. Swain (1995) argued that learners should be encouraged to produce, not

simply receive, language in order to promote their linguistic awareness and to

develop their understanding.

2. The value of first language goes beyond the linguistic and its use signals

recognition of the cultural and cognitive associations. (Bourne, 2002)

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3. There have recently been a large number of studies devoted to the role of

motivation in different aspects of language learners and learning. (Wu, 2003)

One thing is clear and it is the fact that motivation has always been found to

significantly affect language learning success.

4. There is clear evidence that ELLs with an intelligence measure above average

tend to do well is SLL. (Mitchell & Myles, 2004)

English-language learners have to be given the best start possible. Dealing with

diversity has never been easy. For some teachers, it is easier to remove the dilemma and

make a specialist of the subject responsible. Inclusion implies understanding the learner

so that the necessary differentiations can be made. This is exactly what is being required.

Sensitivity plays an important role but the support required is invaluable and cannot be

postponed. Voltz et al. (2005) reiterated that “in inclusive education fair is not when

everyone gets the same thing. Fair is when everyone gets what they need in order to

learn.” (p.18). That is exactly what is being claimed and the need for teacher preparation

is also part of it.

Research Findings

Research has been made in different areas such as students’ academic gain,

teachers’ attitudes, social issues, instructional strategies, support provided and the

teaching of English language learners (ELL) with disabilities among others. Research

findings are inconclusive and varied. Investigators on the topic also differ in their

findings. Some outcomes from research agree and others disagree on the same areas of

investigation. Findings are usually different due to different particularities. Rebecca

Hines (2001) in her article “Inclusion in Middle Schools” states the following:

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Current legislation supports the concept of including students with disabilities in

the general education classroom but leaves many wondering, ‘Is this approach

working?’ Determining the effectiveness of this practice is a task that cannot be

done easily. The term itself ―inclusion― is not found in any law and is used

inconsistently in the educational community. Inclusive programs differ greatly

from district to district, both in definition and implementation. Variables such as

amount and nature of support provided to the regular classroom teacher differ

dramatically from district to district, sometimes from school to school and child to

child, and are not easily controlled for research purposes. (p. 1)

The topic of inclusion may be contended for years to come due to differences of

opinions and arguments among teachers, parents and administrators. Research has

pointed out the following aspects concerning teachers’ attitudes towards inclusion:

1. Teachers feel that students with disabilities entail additional time, resources

and planning that, in turn, restrict their ability to teach students without

identified disabilities. (De Simone & Parmar, 2006)

2. Teachers are focusing on curriculum and not on pedagogy. (Rose, 2001)

3. The amount of success students with special needs can have from inclusion

heavily relies on general education teachers’ attitudes towards them. (Weisel

and Tur-Kaspa, 2002)

4. Their experiences have been that special education resource teachers and

educational assistants are the only ones who can accept the responsibility for

teaching students with disabilities. (Bunch, Al-Salah, Pearpoint, 2011)

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5. Johnson (2001) states that “research is available which implies that teachers’

attitudes can have a detrimental effect on handicapped students’ psychological

and educational adjustment to the regular classroom.” (p.230)

6. A great amount of general education teachers feel unprepared and unable to

teach students with disabilities. (DeSimone & Parmar, 2003) (Smith & Smith,

2000) (Stahl, 2002, 2015). Teacher’s expectations are not the same for all

students.

7. Students who are considered lower achieving tend to have less contact with

the general education teachers all together, and what little contact they do

have is usually not positive. (Johnson, 2001)

8. Teachers have often reported that they were not prepared to work adequately

with students with special needs in the regular classroom. (Cook, 2002)

9. Research shows that principals, superintendents, teachers, parents and

community members must all be involved and invested in the successful

outcome of inclusive education (Villa, 1997, and Walther-Thomas, 1997 in

Whitbread, 2015) not only regular classroom teachers.

10. Teachers ―both general and special education― must collaborate to create

learning strategies and environments that work for all students. Related

service personnel, including speech therapists, occupational therapists,

physical therapists and school psychologists will be expected to deliver their

services in the general education environment rather than in therapy rooms,

and will need to incorporate their services into the general education

curriculum and schedule (Ferguson, Ralph, & Katul in Whitbread, 2015).

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11. Soto and colleagues found that general educators who have regular

opportunities to collaborate and consult with professional peers show

evidence of increased instructional skills as well as decreased tendencies to

make referrals to special education (Soto, Müller, Hunt, & Goetz, 2001).

12. Hunt and colleagues (2003) document the effectiveness of collaboration as a

strategy for improving student outcomes in inclusive settings in two different

studies. Researchers documented that the teaming of teachers, related service

providers, and parents in implementing support plans for students with severe

disabilities and typical peers considered academically at-risk is successful.

13. A study conducted by Robertson, Chamberlain, and Kasari (2003) in

Whitbread (2015) asserts that when teachers have positive perceptions of their

relationship with students with disabilities, the students’ behavior problems

diminished and the students were more socially involved with peers.

14. Teacher’s attitudes have been identified as one of several elements that are

critical in promoting the success of students with disabilities in general

education settings. (Prater, 2003).

15. Scruggs, Mastropieri, and McDuffie (2007) found that teachers generally

supported co-teaching.

Based on research, teachers’ attitudes is a critical element in the success of

inclusion. Most teachers tend to admit that they are not prepared to deal with disabled

students. Teachers believe that special education teachers are the ones responsible for the

progress of students with special needs. It is also indicated that teachers require support,

resources and time for accomplishing the task of differentiation in the classroom. In

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addition to research related to teachers’ attitudes, students’ academic gain in inclusive

classrooms has also been investigated; and the results indicate that:

1. Educating children with disabilities in a general education setting with access

to the general education curriculum requires careful planning and preparation.

(Deno, 1997; King Spears, 1997; Scott, Vitale & Masten, 1998 in Whitbread,

2015). Several reviews and meta-analyses consistently report little or no

benefit for students when they are placed in special education settings.

(Kavale, K.A., Glass, G.V., 1982) (Madden and Slavin, 1983)

2. Meta-analyses confirm a small to moderate beneficial effect of inclusion

education on the academic and social outcome of special needs students.

(Carlberg, C. and Kavale, K. 1980)

3. Although separate classes, with lower student-to-teacher ratios, controlled

environments, and specially trained staff would seem to offer benefits to a

child with a disability, research fails to demonstrate the effectiveness of such

programs. (Lipsky, 1997) (Sailor, 2003)

4. There is increasing evidence that, other than a smaller class size, “there is

little that is special about the special education system,” and that the negative

effects of separating children with disabilities from their peers far outweigh

any benefit to smaller classes. (Audette & Algozzine, 1997 in Whitbread,

2015)

5. Students with disabilities in inclusive classrooms show academic gains in a

number of areas, including improved performance on standardized tests,

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mastery of IEP goals, grades, on-task behavior and motivation to learn.

(National Center for Education Restructuring and Inclusion, 1995)

6. Placement in inclusive classrooms does not interfere with the academic

performance of students without disabilities with respect to the amount of

allocated time and engaged instructional time, the rate of interruption to

planned activities, and students’ achievement on test scores and report card

grades. (York, Vandercook, MacDonald, Heise-Neff, and Caughey, 1992)

7. Soukup et al. (2007) conclude that students receiving instruction in general

education were significantly more likely to be working on activities linked to

the general education standards, although they were doing so without the

types of adaptations that research suggests is critical for making progress.

8. Slavin, Madden, & Leavy (1984) found that math scores for students with and

without disabilities increased by nearly half a grade level as a result of

working in cooperative learning groups.

9. Slavin, Madden, & Leavy (1984) in Whitbread (2015) found that math scores

for students with and without disabilities increased by nearly half a grade level

as a result of working in cooperative learning groups.

10. Children with intellectual disabilities educated in general education settings

have been found to score higher on literacy measures than students educated

in segregated settings. (Buckley, 2000)

11. The use of graphic organizers, study guides, and computer accommodations

resulted in significantly improved performances on tests and quizzes for

students with and without disabilities. (Horton, Lovitt, & Berglund, 1990)

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12. Meta-analyses and comparative studies examining the educational outcomes

of students with low incidence disabilities in inclusive versus segregated

classrooms have found either no difference in outcomes or positive effects for

inclusion. (Hunt & Goetz, 1997)

13. In the area of academic progress, Waldron, Cole, and Majd (2001) report that

more students without disabilities made comparable or greater gains in math

and reading when taught in inclusive settings vis-à-vis traditional classrooms

where no students with disabilities are included.

14. Walther-Thomas et al. (1996) found benefits for both special and general

education students in a three-year study of elementary inclusive settings where

co-teaching was practiced.

15. Academic benefits for general education students include having additional

special education staff in the classroom, providing small-group, individualized

instruction, and assisting in the development of academic adaptations for all

students who need them. (Hunt, 2000)

16. Researchers and advocates of inclusion have placed a considerable amount of

focus on meeting students’ needs through individualized instruction and

adaptations of the general education curriculum for students with disabilities.

(Spooner, Baker, Harris, Ahlgrim-Delzell, & Browder, 2007) Thus, special

educators are typically responsible for retrofitting lessons (i.e., modifying the

curriculum, providing intervention, teaching remedial skills) that have been

designed by the general education teacher.

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According to the findings of the investigations carried out, it can be affirmed that

students with disabilities have academic progress when placed in inclusive classrooms. It

is also exposed that inclusion requires the collaboration of all the people responsible of

the students’ learning process. Resources are also of great importance for inclusion to be

successful. As stated initially, some meta-analyses and comparative studies examining

the educational outcomes of students with low incidence disabilities in inclusive versus

segregated classrooms have found either no difference in outcomes or positive effects for

inclusion. (Hunt & Goetz, 1997) Therefore, evidence is not conclusive and it is still

questionable. Concerning the questionable results of research, Salend (2001), like many

investigators who examine research on the effectiveness of inclusion, reports mixed

results. Some studies show increased academic performance of students with disabilities

in inclusive settings while others question inclusion’s effectiveness. Similarly, some

studies report positive social gains for students with disabilities in the regular classroom,

while others report that students included have experienced isolation and frustration.

The aspect of socialization has also been investigated, and the research carried out

by various investigators affirms the following:

1. In several studies focused on students with mild disabilities, the use of peer-

mediated strategies results in improved academic outcomes for all students

including those considered at-risk academically. (Sailor, 2002)

2. There is increasing evidence that, other than a smaller class size, “there is

little that is special about the special education system,” and that the negative

effects of separating children with disabilities from their peers far outweigh

any benefit to smaller classes. (Audette & Algozzine, 1997)

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3. Peer support interventions are also emerging as an effective alternative to

traditional paraprofessional support models for students with low incidence

disabilities. (Carter, Cushing, Clark & Kennedy, 2005)

4. Data from the investigation showed an increase in social interaction as well as

an increase in the amount of time students with disabilities were engaged in

activities aligned with the general curriculum. (Carter, Cushing, Clark &

Kennedy, 2005)

5. McGregor and Vogelsberg (1998) report that students demonstrate higher

levels of social interaction with typical peers.

6. Kliewer and Biklen (2001) found that inclusive learning environments eased

the acquisition of literacy and adaptive skills as well as increasing students’

social relationships.

7. Salend and Duhaney (1999) also report that academic performance is equal to

or better in inclusive settings for general education students, including high

achievers.

8. The finding that engaged time for typical learners is not negatively impacted

by the presence of students with severe disabilities was also replicated in other

studies. (Peltier, 1997; Staub & Peck, 1995)

9. Peer tutoring resulted in significant increases in spelling, social studies and

other academic areas for students with and without disabilities. (Maheady et

al., 1988; Pomerantz et al., 1994).

10. McGregor and Vogelsberg (1998) found out that inclusion does not

compromise general education students’ outcomes, peers benefit from

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involvement and relationships with students who have disabilities in inclusive

settings, and that the presence of students with disabilities in general

education classrooms show the way to new learning opportunities for typical

students.

Without a doubt, research points out that when students with disabilities are

placed in an inclusive setting, the aspect of socialization (peer tutoring, sharing, peer

support, and cooperative group work) helps them gain academically and socially.

Students with special needs tend to be motivated in inclusive classrooms and receive

support from peers and teachers. They also develop their own skills and have greater

accomplishments. In the inclusive setting students learn to value themselves and others as

unique individuals. Social functioning is improved because they learn to tolerate

individual differences and have a better understanding of them.

Overview

This chapter examined the definition of the term inclusion. It also provided a brief

history of inclusion and the changes of paradigm concerning the placement of students

with disabilities. Additionally, this chapter included what research asserts concerning

teachers’ attitudes towards inclusion, academic gains of students with disabilities and

socialization in the inclusive setting. It also tried to reconcile some aspects the English

language and inclusion. Chapter three will present and explain the methodology that will

be used in this investigation.

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Chapter Three

Introduction

This qualitative, non-experimental study is focused on exploring teachers’ and

parents’ perspectives towards inclusion in the English as a second language regular

classroom. It aims to investigate the actual situation in the ESL classroom concerning

this phenomenon of inclusion in selected high schools located in an eastern school district

of Puerto Rico.

This chapter will include the research methodology, which will specify the

research philosophy, the research approach and the research design. I t will also describe

the participants (sample), the data collection methods or instruments, and the procedure

to be followed. This investigation has ethical considerations or requirements that will be

safeguarded. The confidentiality and anonymity of the participants will be protected.

The risks and benefits will also be revealed if applicable.

Methodology

Research Methodology. Methodology has to do with the way knowledge is

gained. Brown (2006) provides the following definition: “Methodology is the

philosophical framework within which the research is conducted or the foundation upon

which the research is based”. It focuses on the specific ways or methods used to try to

understand the surrounding world better. Research philosophy is associated with

clarification of assumption about the source of knowledge. All studies or investigations

that are carried out are based on some kind of assumptions about the world and the ways

of understanding it. Allan and Randy (2005) assert that when carrying out a research,

methodology should meet the following two criteria: firstly, the methodology should be

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the most appropriate to achieve objectives of the research; secondly, it should be possible

to replicate the methodology used in other researches of the same nature. The

methodology of this study is non-experimental and it will totally relate to its objective,

that is, to gain knowledge and understanding of the process of inclusion as it is

experienced in the ESL classrooms from the point of view of teachers and parents that are

the ones that are actively participating in this process on a daily basis.

Swiss psychiatrist, Carl Gustav Jung (1955) was assertive when he stated

“Anyone who wants to know the human psyche will learn next to nothing from

experimental psychology.” Not all things can be understood by measuring them

(quantitative methods). Phenomenon cannot be measured. In non-experimental studies

such as this one, the data is usually non-numerical and analyzed using non-statistical

techniques.

Research Philosophy. The main philosophy of this study is phenomenology.

Van Manen (1990) indicates that “the aim of phenomenological research is to aspire to

pure self-expression, with non-interference from the researcher.” (p.37). The

phenomenological approach is totally related to the area of research of this study and

standpoint concerning the approach that should be made to the problem that will be

explored. In phenomenological studies, the researcher takes into account subjective

human interests and focuses on grasping deep meanings, explores each individual case

entirely, and the ideas are developed by induction from data. Phenomenology

emphasizes on people’s subjective experiences and interpretations in this case of

inclusion in the school environment, that is, the phenomenologist wants to understand

how the world appears to others. This type of study focuses on experiences, events and

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occurrences. In other words, in phenomenological studies ideas are generated from a

great amount of data by means of induction. The perspectives of the participants will

have their clear reflection on the study.

The advantages associated with phenomenology include better understanding of

meanings that experiences have for people and its contribution to the development of new

theories. The disadvantages presented by Max Van Manen (1997) are:

1. The subjectivity of the data leads to difficulties in establishing reliability

and validity of approaches and information.

2. It is difficult to detect or to prevent researcher induced bias.

3. There can be difficulty in ensuring pure bracketing. This can lead to

interference in the interpretation of the data.

4. The presentation of results, as the highly qualitative nature of the results

can make them difficult to present in a manner usable by practitioners.

5. Phenomenology does not produce generalizable data.

6. Because the samples are generally very small, it cannot be said that the

experiences are typical.

7. On a practical note, it is important to consider the possible difficulties of

participants expressing themselves.

8. Participants need to be interested and articulate problems that can cause

difficulties in being able to express themselves include foreign language,

age, and embarrassment. (p. #)

Some other disadvantages may be: difficulty in understanding people’s meanings,

the interpretation and analysis of the data obtained may be difficult, and the need to

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adjust to new issues that emerge during the study. In addition, it may be hard to control

the pace and the outcomes of the study, and more time and other resources may be

required for data collection and presentation. In the end, what really counts is

experiencing the phenomenon through the profound understanding of the participants’

experiences.

Research Approach. This investigation has an inductive approach. It does not

entail formulation of hypotheses. It starts with research questions, aims and objectives

that need to be achieved during the research process. Some characteristics of this type of

approach are that qualitative type of data is collected, research findings cannot be

generalized, and there is exploration of the meaning given to human experiences. The

context under study is deeply explored. Inductive also refers to the analysis of data and

examination of problems within their own environment rather than from existing theory.

The approach moves from the specific to the general informally called “bottom up.” The

researcher begins with specific observations of the learning environment, proceeds to

detect patterns and regularities, formulates some tentative ideas that can be explored, and

finally, ends up developing some general conclusions.

Research Design. The research design is qualitative and exploratory. Qualitative

research methods were developed in the social sciences to enable researchers to study

social and cultural phenomena. (Myers, 1997). This study seeks to explore through

research questions, self-reports and aesthetic expressions (art, drawings or narratives), the

phenomenon of inclusion as experienced by teachers and parents in various high schools

in an eastern school district of Puerto Rico. Its goal is not to offer final and conclusive

solutions to the problem exposed. This topic has been explored for decades and will be

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carried out to explore the current situation in the ELL classrooms at the high school level,

and to have a clear insight of what teachers and parents are actually experiencing in that

specific setting. It will further narrate the expressions of these participants textually

without any interference. This design will help to determine the nature of the problem

and gain a better understanding of it. This research will simply explore the research

questions permitting further researches on this problem contrary to conclusive researches.

Qualitative techniques are extremely useful and flexible when a subject is too

complex such as inclusion. According to Johnson (2001), non-experimental studies fall

under the category of being descriptive when the primary focus for the research is to

describe some phenomenon or to document its characteristics. Such studies are needed in

order to document the status quo or do a needed assessment in a given area of interest.

This type of method is not as dependent on sample sizes as quantitative methods and can

generate meaningful results with a small sample group such as this study.

Population (Sampling). The choice of sampling method decides the precision of

research findings, trustworthiness and validity of the study and has immense implications

on the overall quality of this phenomenological study. The sampling method to be used

in this investigation is the judgment sampling method. Black (2010) describes judgment

sampling as a non-probability sampling method that occurs when “elements selected for

the sample are chosen by the judgment of the researcher.” (p. 225). Researchers often

believe that they can obtain a representative sample by using a sound judgment. This

sampling method is used when only limited numbers of people can serve as primary data

sources due to the nature of research design and aims and objectives. This type of

sampling method is sometimes called purposive, selective or subjective sampling. The

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members of the population (six teachers) must have at least five years of experience with

the phenomenon of inclusion and must be licensed in the areas studied (English and

Special Education). The three parents can be selected randomly but must have a student

that has been part of the Special Education Program for least three years. The sample

must belong to the high school level and to the eastern district selected. Teachers must

be presently working for the Department of Education.

Qualitative Research. Qualitative research deals with phenomena that is

difficult or impossible to quantify such as meanings, beliefs, perceptions attributes among

others. Ross (1999) in Hunt, C. (2015) posits that qualitative approaches to research are

based on a “world view,” which is holistic and has the following beliefs: there is not a

single reality, reality is based upon perceptions that are different for each person and

change over time, and what we know has meaning only within a given situation of

context. Research aims to gain a deeper understanding of the phenomenon under study.

The results of qualitative research are majorly descriptive. The power of qualitative

research is its ability to provide complex textual descriptions of how people experience a

given research subject. According to the Qualitative Research Consultant Association

(2015), there are several unique aspects of qualitative research that contribute to rich,

insightful results:

1. Synergy among respondents, as they build on each other’s comments and

ideas.

2. The dynamic nature of the interview or group discussion process, which

engages respondents more actively than is possible in more structured

survey.

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3. The opportunity to probe (“Help me understand why you feel that way”)

enabling the researcher to reach beyond initial responses and rationales.

4. The opportunity to observe, record and interpret non-verbal communication

(i.e., body language, voice intonation) as part of a respondent’s feedback,

which is valuable during interviews or discussions, and during analysis.

5. The opportunity to engage respondents in “play,” such as projective

techniques and exercises, overcoming the self-consciousness that can

inhibit spontaneous reactions and comments. (p. 1)

Participants. The participants of this study will be three licensed secondary level

teachers with more than five years of experience at the high school level with students of

Special Education integrated in their regular ELL classrooms. Three licensed Special

Education teachers with more than five years of experience at the high school level will

also be participating under voluntary conditions. This study also includes three parents of

students that have belonged to the Special Education program for at least three

consecutive years and are actually at the high school level and will be randomly selected.

Instruments. This qualitative research in the education field will exclusively rely

on the following methods for gathering information: in-depth interviews (semi-

structured) to gather the participants’ descriptions of their experience, or the participants’

written or oral self-report, or even their aesthetic expressions (art, narratives, or poetry)

that are optimal for collecting data on individuals’ personal perspectives and experiences,

particularly when sensitive topics such as inclusion are being explored. Self-reports and

aesthetic expressions (art, drawings or narratives) will also be used to allow the free

expression of the participants. The researcher will not interfere with the participants’

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expressions. Their identity will be kept anonymous by using pseudonyms. The

participants will receive a letter inviting them to participate in the study. They will also

receive an informative sheet that explains the details concerning the investigation. The

investigator will clarify all the doubts that the participants might have. The interviews

will be carried out individually. The individual interviews will be conducted in English

for the English teachers and in Spanish for the Special Education teachers and the

parents. The interviews will be carried out in the schools where the participants work and

during non-working hours. The interviews will be transcribed ad verbatim.

Confidentiality and Non-Disclosure Agreement. The researcher will visit the

various schools to be included in this study in order to obtain the selected participants’

oral consent personally once identified. The participants will have all the information

that they request concerning their participation. They will be given a letter inviting them

to be part of the study. If they agree to participate voluntarily, they will be handed an

informative sheet containing all the essential information of the study and the interviews

will be scheduled. Participants will be oriented thoroughly. The participants will

determine the place and time of the interviews preferably in their respective schools.

After the data is collected and the interviews transcribed, the participants will receive a

copy of their transcribed interviews to be read and accepted as a means of triangulation.

All the obtained information will be confidential and no one will have access to the

documents except the investigator. Once the study is concluded, the transcriptions will

be safeguarded at the investigator’s home for five years as required by protocol, and then,

the transcriptions will be shredded. The interview audio files will be erased immediately

after the transcriptions are corroborated individually by each participant. They will be

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identified with pseudonyms to protect their identities. All the transcriptions will be

identified with the pseudonyms assigned to each participant.

Procedure. The authorization for the investigation required by the Department of

Education and the Institutional Review Board (IRB) will be obtained. Once these permits

are issued, the researcher will initiate the process of data collection and investigation.

The initial step will be to make contact with the District’s Superintendent to explain all

the details of the study. Once all the permits needed are obtained, the researcher will visit

the various schools to be included in this study to meet with the possible participants.

The participants will be given a letter requiring them to be part of the investigation and an

informative sheet with all the details of the study. The investigator will clarify any

doubts that the participants might have and identify those that agree to participate

voluntarily. The contributors will have all the information that they request concerning

their participation. After they agree to participate voluntarily, the interviews will be

scheduled. Participants will be oriented thoroughly. Each interview will last fifty

minutes. There will be two interviews per participant, and they will be carried out in

accordance with the new guidelines provided by the Department of Education in Circular

Letter 13-2014-2015 entitled: Directrices y disposiciones para radicar la solicitud de

autorización para realizar investigaciones y sus fases relacionadas: la validación de

instrumentos o pruebas piloto en el Departamento de Educación de Puerto Rico

[Guidelines and Provisions to File the Petition of Authorization to Perform Investigations

and its Related Stages: the Validation of Instruments or Pilot Tests in the Department of

Education of Puerto Rico]. When the data is collected and the interviews transcribed,

participants will receive a copy to be read and accepted as a means of triangulation.

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After the transcriptions are corroborated by the participants, the audio files will be

deleted. The data will be analyzed and categorized. The transcriptions will be kept safely

at the investigator’s home. After five years, the transcriptions will be shredded. The

Department of Education will be given a copy of the findings and conclusions drawn.

Data Analysis. The data collected from qualitative research such as this

phenomenological study is not open to statistical analysis. The researcher must examine

the data and organize it in a meaningful way. The investigator must also interpret what

the compiled information means. The focus of phenomenological studies is the

understanding of the meaning of the descriptions made by the participants of the study.

The goal is to get the essential meaning of the experiences of these participants that

obviously will be different due to their distinct roles. Interviews will be analyzed

differently than narratives or artistic presentations of the topic under study. The

researcher must try to remain harmonious with the meaning of the descriptions and

answers given by the participants. Grasping categories or themes from data analyzed is

essential. This has been called categorization, coding, abstraction of themes, thematic

analysis and so forth. To maintain a rigorous process, the researcher will analyze the data

based on Corbin and Strauss (2007) open coding process. This process is used to

categorize data. According to Corbin and Strauss (2007), open coding is the process of

examining data, breaking then down, comparing them, and categorizing them. The

researcher must visualize the patterns that arise among the coded data. The interviews

will be transcribed ad verbatim. The next step will be to examine the transcriptions to

identify categories or themes that are similar. After that, categories will be identified and

listed in order to better ascertain patterns among the themes presented in the study.

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Categories identified through this research process will be classified as perceptions

regarding the practice of inclusion in the secondary level schools. Categories will be

examined first in an attempt to determine to what specific research question do they

belong. These categories and findings will be answering each research question initially

posted in this study. This complete coding process will provide structure to the analysis

and facilitate the interpretation and the reduction of data obtained. Finally, the research

questions will be answered.

Risks and Benefits of the Study. The risks of this study are minimum.

Participants might experience weariness or tension. The participants will remain

anonymous throughout the process and will never be identified in any way. Pseudonyms

will be used to identify the participants. This study is conducted in order to gain insight

and gather feedback that will convey the opinions and the impressions of teachers and

parents regarding the inclusive process, and provide suggestions as to what is needed to

improve said process. All the collected information, transcriptions and audio files will be

kept safe for five years by the researcher in a safe place at the researcher’s home and no

one will have access to them. Afterwards, they will be properly disposed of.

Overview

This chapter contained the research methodology (the research philosophy,

research approach and research design). It also described the participants, the data

collection methods or instruments and the procedure to be followed. It provided

information about the population of the study. The chapter ended with a brief description

of the manner in which the participants will be protected. Chapter Four will include the

research findings.

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Chapter Four

Introduction

This phenomenological study had three major purposes. The first purpose was to

analyze the perspectives of the inclusion paradigm that the participants of the study are

undergoing and narrate them just as experienced by them. The second purpose was to

point out the virtues, limitations or needs that the Special Education program may have

according to the participants. The third purpose was to draw attention to the barriers that

are precluding the progress of the inclusion paradigm and offer recommendations and

new findings to the people concerned with effective educational practices and

administrators seeking to improve the offerings made to students with disabilities. Van

Manen (1990) indicates that “the aim of phenomenological research is to aspire to pure

self-expression, with non-interference from the researcher.” The goal of this study is not

to offer final and conclusive solutions to a problem that has been exposed for decades and

varies through time. This study explored the actual situation in the ELL classrooms at

high school level to obtain a clear insight of what teachers and parents are actually going

through in that specific setting. Ross (1999) in Hunt, C. (2015) remark that qualitative

approaches to research are based on a “world view” which is holistic and has the

following beliefs: there is not a single reality, as reality is based upon perceptions that are

different for each person and change over time, and what we know has meaning only

within a given situation of context. The researcher sought to grasp the essential meaning

of the experiences with inclusion of these participants. The researcher remained

harmonious with the meaning of the descriptions and answers given by the participants.

Grasping categories or themes from analyzed data is essential. This has been called

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categorization, coding, abstraction of themes, thematic analysis and so forth. This

process was completed and the categories specified.

The research questions stated in the first chapter to be answered were:

1. What are the perspectives of the English as Second Language teachers on the

inclusion process in their classroom?

2. What are the perspectives of the Special Education teachers on the inclusion

process in the ELL classroom?

3. What are the perspectives of the parents on the inclusion process in the ELL

classroom?

4. What are the suggestions made by all three categories of participants to

improve the inclusion process in the ELL classroom?

5. What factors complicate or obstruct the inclusive practice in the ELL

classroom?

Participants and Categories Identified

This chapter offers the answers given by the participants to the questions made

during the semi-structured interviews. The questions addressed the ESL and the Special

Education high school teachers’ perceptions of inclusion in the selected public high

schools in the Las Piedras district in Puerto Rico. The perspectives of the parents were

also taken into consideration to fully understand this paradigm. In two cases, follow-up

questions were made to clarify the participants’ intended answers. The results of the

interviews were synthesized into categories according to the themes that emerged based

on Corbin and Strauss open coding process. These patterns or common arguments were

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organized into categories. The categories that arose according to the participant’s

responses were:

1. General perceptions and effectiveness of the inclusion process

2. Resources and support system

3. Teaching-learning processes

4. Barriers barring success of the inclusive process

5. Suggestions to improve the inclusive process in the ELL Classroom

Participants in the study were selected based on judgment sampling. To assure

confidentiality, their names were kept anonymous and they were assigned pseudonyms.

Teachers are licensed in their respective subject areas and have been working with

inclusion for eight years or more. The participants are actually working with inclusion at

a public high school in the selected district. Norma, Monica and Mr. English are the

pseudonyms given to the ESL teachers. Norma has been working with students that

belong to the Special Education Program for thirteen years, Monica for twenty-eight

years and Mr. English for eleven years. They have experienced the changes that the

Special Education program has undergone. They described the changes as constant but

slow. Sandra, Elizabeth and Clara are the pseudonyms given to the three Special

Education teachers. Sandra and Clara have been working for fifteen years with special

needs students and Elizabeth has been working with disabled students for eight years.

All the Special Education teachers have a Bachelor’s or Master’s Degree in their area of

specialization. These teachers have assigned classrooms. Their rooms are small in size

and can accommodate only small amount of students. Parents were randomly selected

and were required to have a child that belonged to the Special Education Program for

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three years or more at the high school level and that he/she is actually receiving services

from the Special Education program. The pseudonyms given to the parents were Pedro,

Eloísa and Nilda. The parents have had their children in the Special Education program

since they started studying at the elementary school. Their children’s disabilities were

diagnosed as infants. These parents have high school preparation or more. Based on the

interviews carried out, it can be said that they are considerably knowledgeable of the

processes of the Special Education Program. Table 3 is a summary of teachers’

demographic information. Table 4 is a summary of parents’ demographic information.

Table 3

Teachers’ Demographic Information

Name Gender Specialty

Certified

Years of

Teaching

Experience

Years of

Inclusive

Practice

Highest Degree

earned

Sandra

Elizabeth

Clara

Norma

Monica

Mr. English

Female

Female

Female

Female

Female

Male

Special Ed.

Special Ed.

Special Ed.

English

English

English

15

10

15

13

24

11

15

8

15

13

28

11

Bachelor’s

Master’s

Master’s

Bachelor’s

Master’s

Master’s

Table 4

Parents’ Demographic Information

Name Gender Role Years of

Inclusion

Experience

Highest Degree

earned

Pedro

Eloísa

Nilda

Male

Female

Female

Parent

Parent

Parent

11

11

11

High School

University

(3 years)

Technical Degree

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Data Analysis (Analysis of semi-structured interviews)

Analysis of semi-structured interviews to ESL Teachers. The ESL teachers

interviewed are licensed to work in the Department of Education of Puerto Rico as

English teachers with secondary level students. Their working experience ranges from

thirteen to twenty-eight years. They have been working with the paradigms of integration

and inclusion for 10 years or more. The ESL teachers indicated that they did not receive

university courses that would prepared them to deal with the great amount of learning

limitations that students with disabilities have that arise in the classroom. They added

that they only received a general orientation in a course titled the Exceptional Child given

during their preparation for their bachelor’s degree. They remarked that this course

lasted 5 months (one semester). Two teachers have a master’s degree with their

specialties in teaching English as a Second Language and one has a bachelor’s degree.

The two teachers that have a master’s degree did not receive any course related to

addressing students with special needs at that level. Only one teacher mentioned taking a

workshop about Multiple Intelligences.

The first research question established in this investigation was: What are the

perspectives of the English as Second Language teachers of the inclusion process in their

classroom? The first category that stemmed from this investigation was the general

perceptions that teachers had concerning the inclusion paradigm and its effectiveness at

high school level. The answers they provided concerning this category are presented in

this section.

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A. Category I: General perceptions and effectiveness of the inclusion process.

The three participants (Norma, Monica and Mr. English) were asked to provide a

definition for the concepts of integration, inclusion and segregation. They all provided

the same meaning for the concept segregation. They all stated that it meant separation.

The state or condition of being set apart, separated, or restricted to one group is the

definition that contains the elements that these participants used. The concepts inclusion

and segregation were partially clear to these participants.

Norma said: “the concept integration refers to the incorporation of the students

that belong to the Special Education Program to the regular classrooms receiving services

from a Special Education teacher and inclusion refers to having the disabled students be

part of the regular mainstream receiving all the needed services and with their daily

assistance to the Special Education classroom.”

Monica stated “integration is when a student with disability is assigned to a

regular group part of the day and inclusion is being assigned to a regular group most of

the day.”

Mr. English stated that “integration refers to the incorporation of students with

needs with non-disabled students in the classroom and that inclusion meant to be

incorporated in the mainstream at all times with the help of the Special Education teacher

in the period assigned.”

The ESL teachers were asked to mention the requirements of the Department of

Education concerning the teaching-learning processes of the students with disabilities in

the ELL classroom. The teachers indicated that the Department of Education only

requires them to differentiate their teaching process and to provide the accommodations

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specified by their individualized educational program (IEP). The three participants

specified that they always received a list of the accommodations they had to carry out at

the beginning of each school year and were generally oriented about the services that the

Special Education Program provides. Both general and special education teachers must

collaborate to create learning strategies and environments that work for all students.

Related service personnel, including speech therapists, occupational therapists, physical

therapists and school psychologist will be expected to deliver their services in the general

education environment rather than in therapy rooms and will need to incorporate their

services into the general education curriculum and schedule. (Ferguson, Ralph, & Katul

in Whitbread, 2015).

These participants were asked if they felt prepared to deal with students with

special needs. All of the participants made it clear that they did not feel prepared to deal

with so many different interventions in the limited time they had to impart their lessons.

These teachers said that they needed help to deal with the students that belonged to the

Special Education Program and that most of the time they worked alone. Braunsteir and

Mariano Lapidus (2014) also believe that to facilitate inclusive thinking and acting, we

must provide all teacher candidates, school leaders and administrators with knowledge

about diversity and the pedagogy needed to initiate their practice with confidence.

Teachers stated that there was an imminent need for various things such as: personnel to

prepare materials, equipment, manipulative materials and other sources that were useful

for blind students and other students with different requirements. They stated that the

resources had to be efficiently allocated to serve these students. Research shows that

principals, superintendents, teachers, parents and community members must all be

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involved and invested in the successful outcome of inclusive education (Villa, 1997,

Walther-Thomas, 1997 in Whitbread, 2015) not only regular classroom teachers. Finally

they remarked that they needed exercises of all levels to help them accommodate the

curriculum for these students.

Monica pointed out that “teachers have so much paper work to carry out and have

limited or no time to create and prepare materials to be able to differentiate learning

activities. Planning is extremely time-consuming, especially when teachers have more

than one grade level. Differentiating instruction requires time and preparation of new

exercises and materials. Without a doubt, regular classrooms are the ideal environment

for Special Education students. I have not experienced a bullying situation yet.

Concerning the least restrictive environment, I have to say that not all students can be in a

regular classroom. Some of these cases are complex and require the intervention of

specialists. Regular teachers are not even aware of their disability and how to handle

them properly when they are so many. This year I am teaching more than thirty in my

five groups. The amount of time that we have is not enough to carry out all the tasks

required by the Department of Education. Teachers have a lot going on in their

classrooms everyday such as: registering attendance electronically, grading papers,

assisting students, tutoring students, attending to cited parents, administering tests,

planning, tabulating test results, preparing activities, photocopying exercises, making

research, attending meetings, creating PowerPoint presentations and many other activities

required of them in a short period of time. Many teachers continue their work at home. It

is time that the people that have knowledge of the specific conditions of these students be

required to provide materials that can help these students overcome their learning

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limitations. The students should be constantly evaluated and remedial help provided at

the different grades. At high school level, they should already be almost prepared to deal

with the outside world and its requirements.”

Norma replied: “I try to do as best as I can to help these students. The regular

classroom is the best place for those that do not exhibit critical or severe conditions. I

have to accept my limitations and that is one: I cannot handle conditions that I do not

know how to handle. As an English teacher, it is difficult. Making adaptations to the

curriculum for gifted and for disabled students makes a difficult job even harder. I really

do not have the time to create activities, search for graphics and prepare activities to

differentiate my lessons. Planning and grading papers, tabulating and many others tasks

that we have daily makes it impossible to accomplished what is being required in such a

limited time. Let me tell you I am not Wonder Woman and I am not going to take work

home in order to be considered efficient. My family deserves my attention and quality

time also.”

Mr. English stated: “not all the years are the same, it depends on the amount of

Special Education students assigned to the groups, the type of disabilities within a group

and the workload we have. The regular classroom is a good place for them because they

can share in equal conditions as everyone deserves. If my students have very mild

disabilities, I assign them tutors and have them work in groups. If the disability is

beyond moderate then I usually communicate with their parents or make suggestions to

be followed by the Special Education teacher. The problem is that the Special Education

teacher is not required to cover the subject I teach. In addition, I do not have the

knowledge that the Special Education teacher has of all these learning disabilities and

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how to handle the individual situations. I always provide the accommodations required

in their individualized educational program. I try to do whatever I can for their

understanding of the daily lessons even though I am not properly prepared to understand

all these learning problems.”

Weisel and Tur-Kaspa (2002) in Whitbread (2015) state that the amount of

success students with special needs can have from inclusion heavily relies on general

education teachers’ attitudes towards them. The three ESL teachers were asked if they

thought that the inclusion process in the school was being effective and what conditions

caused them difficulty. They all believe that the inclusion paradigm is effective for

students with mild or moderate disabilities. Peck, Donaldson, and Pezzoli (1990) carried

out semi-structured interviews with 21 high school pupils without disabilities and

concentrated on their social relationships with classmates with moderate and severe

disabilities. The findings showed many positive outcomes but it also found that some

non-disabled pupils experienced discomfort when working together with pupils with

moderate and severe disabilities. The three teachers indicated that students with specific

learning problems and moderate disabilities usually work fine and benefit with the social

interaction with their non-disabled peers. One of the teachers simply said “They treat

them well.” They stated that students with severe disabilities or disruptive behavior will

not benefit of inclusion and that their attention spans are very limited or non-existent.

Mr. English immediately reacted by saying “that is too complicated.” De Simone &

Parmar (2006) stated that teachers believe that disabled students entail extra time,

resources and planning, all of which, conversely, limit their capability to teach students

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without identified disabilities. Concerning this matter, their expressions were the

following:

Norma: “I have been working for many years with students with special needs. I

believe that the students with specific learning problems and mild disabilities benefit the

most. They are able to socialize and work peer to peer during the learning process and

they learn from their non-disabled peers. Students with severe disabilities such as

blindness, retardation and autism do not benefit as much from being in the regular

classroom as the ones with mild conditions. They require other interventions and follow

up from specialists. They also need individual follow up most of the time that I cannot

provide in a classroom full of students limited within the language being taught. English

teachers have greater difficulties in Puerto Rico because English is not their first

language.”

Monica: “I do believe in equal rights. Students with disabilities have the same

rights as regular students. People must understand that these different concepts of

integration, inclusion and so on should not even exist. Students are all the same and

deserve the same education. Differentiating instruction is ideal but it requires teachers’

preparation, willingness and time. Everyone is not the same, some need more

intervention and follow up. These students with severe disabilities should not be left out,

yet they require support by trained personnel. Like most of the situations, it demands

funding and assigning specialists to help them succeed. Teachers’ attitudes make an

enormous difference. The thing is that we constitute an overworked staff. In Puerto Rico,

the workload is excessive and the salary is miserable. If teachers’ working conditions do

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not improve, their attitudes towards additional requirements are not going to be

receptive.”

Mr. English: “Regular students usually help those with limitations and provide

feedback to their peers if they are required to. Most of my students are very cooperative

with their disabled peers. They help them copy the information, tutor them and even

check their notebooks to see if they have all the exercises done. Concerning their degree

of disability, I believe that students with mild or moderate disabilities benefit the most.

Students with severe disabilities should receive special treatment by specialist and

incorporated in certain areas or subjects only if possible for the benefit of socializing and

learning other skills that are essential in life.”

Teachers were asked about the different interventions or techniques that were

useful to work with Special Education students and how they change their teaching

techniques to accommodate for differences. Irmsher (1995) indicates that “one of the

most critical disadvantages of inclusion is that educators and parents of children in

general education worry that full inclusion will lower the standard of learning for the

class and make it less of a priority than socializing.” (p. 3). The three English teachers

stated that they made simple exercises that included graphics and they used a larger font.

They also made instructions simple and their requirements were minimized. Johnson

(2001) states that “students who are considered lower achieving tend to have less contact

with the general education teachers altogether, and what little contact they do have is

usually not positive.” (p. 230). These teachers used cooperative working groups and

assigned a leader that was knowledgeable of the English language to help the students

with special needs. They also used think-pair-share activities and assigned English

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speaking students to help those that have difficulties with the subject. They pointed out

that they usually do not have time to work individually with students that have special

needs because most of their students have difficulties while learning a second language.

The teachers reported that their time was limited and help from others was non-existent.

According to these educators the only thing they could do was explain in a very simple

way for all of them to understand and provide examples that could be understood easily.

Researchers and advocates of inclusion have placed a considerable amount of

focus on meeting students’ needs through individualized instruction and adaptations of

the general education curriculum for students with disabilities. (Spooner et al., 2007).

These researchers add that “special educators are typically responsible for retrofitting

lessons (modifying the curriculum, providing intervention, teaching remedial skills) that

have been designed by the general education teacher.” ESL teachers verbalized that

Special Education teachers did not provide follow up to their subject and that these

special educators did not take courses to prepare them for that. Concerning these matters,

the educators responded the following:

“In my classroom, everyone receives the help that they need. My students are

aware that not everyone learns the same way and that they have to be tolerant and lend a

hand. I have to say that it is not easy: some of my students feel bored by the slow pace I

sometimes assume. Other students feel they are held back from learning new things until

the whole group masters the material. Special Education teachers do not come to my

classroom unless they need something. Whatever these students learn depends on me.

Adapting the class to so many different requirements can only be done if a teacher has an

assistant. I have been lucky to have students in each group that are bilingual and can help

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the others that do not understand. It is not always that way for the majority of the

teachers. I have heard about some students that bully students with special needs, they

make fun of them.” (Monica)

“I use assessment for these kids. Sometimes formal testing is not adequate to

determine if they understand the skills covered. Cooperative group work seems to fit fine

for this purpose. The students accomplish a great deal helping each other. Most of the

students with specific learning problems are very communicative and they feel confident

letting me know if they do not understand. I look for ways to help them.” (Norma).

“At the beginning of the school year, I have a clear idea of the students that I have

been assigned. I begin by determining their interests. Most of them are inclined towards

subjects such as music, friendship, movies, videos and technology. I try to incorporate

subjects of interest to them, especially the arts. That is a way of gaining their attention,

and then the learning of the various skills is simplified. Students with disabilities usually

have the same difficulties as regular students unless their disability is severe. English is

not easy to learn for non-native speakers. Most of my students have difficulties because

they are usually afraid to communicate in the targeted language. Spanish is their first

language. Special Education students confront two problems: their disability and their

limitations with the language as my regular students. It is extremely necessary that the

Department of Education makes a contract with a company that can create and provide

textbooks and activities for students with different disabilities, especially blind ones. I

only have regular textbooks for non-disabled students.” (Mr. English)

The disabilities vary and each case is unique. The teachers were asked about the

different types of disabilities they had worked with and the ones they considered the most

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complex. They were also asked to mention any case that they considered difficult or

unique and why. The ESL teachers agreed that they treated each case individually and

were aware of their students’ disabilities. Even though they verbalized being aware of

their disabled students’ differences they indicated that they did not have time to

differentiate and individualized instruction most of the time. Soukup, J. H., Wehmeyer,

M. L., Bashinski, S. M., & Bovaird, J. (2007) conclude that students receiving instruction

in general education were significantly more likely to be working on activities linked to

the general education standards, although they were doing so without the types of

adaptations that research suggests is critical for making progress. ESL teachers also

stated that they made the required accommodations and accepted that sometimes they did

not have time to account for all the differences.

Monica: “I am always aware of the needs of my students but many times I do not

have time to prepare the class for all these differences in learning styles. The worst cases

for me to handle would be the ones who are blind or partially blind. The students with

specific learning problems work fine with additional time and simple exercises that

contain graphics for understanding. Blind students need a lot of oral input to understand

specially during reading activities.

Norma: “I prepare exercises of different levels to help those that are behind. I

appoint bilingual classmates to those that do not understand what is being learned in

class. I usually assign special projects to assess their understanding. Most of these

students require additional time to complete their activities and fewer items in their

practice exercises. In formal tests, they usually require to be in the resource classroom to

receive the assistance of the Special Education teacher and extra time. I have not had

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severe cases that are difficult to handle yet. Most of the students have specific learning

problems. Some of them confront difficulties with the class and their academic

achievement is not high but at least they share experiences with their classmates.”

Mr. English: “I have been working with students with special needs for several

years. To be realistic, many students require individual intervention. English is

considered a difficult subject for most of them. Having students with limitations tends to

worsen the situation due to the time limitation. All students deserve an education of

excellence. I do not have the preparation to deal with many limitations, especially

intellectual ones. I provide the lessons to the group in general and most of the time I

cannot work individually with students with doubts or limitations. Most of the students

have limitations in the English class. I have not had uncommon cases; most of them deal

with specific learning problems, and providing the required accommodations, additional

time and differentiating the exercises is sufficient.”

Some other issues that were discussed with the ESL teachers in the individual

interviews were: the benefits that they thought special needs students had with the

inclusion model, the reactions of the regular students with their disabled peers, and the

parents’ expectations with their class. They all affirmed that the inclusion model

provided opportunities for sharing and becoming socially acquainted with others. They

believed that their socialization skills improved. They also added that working in groups

helped them grasp most of the essential aspects covered in class. Concerning the parents’

expectations, the answers varied.

Norma affirmed that “parents expect students to learn the basic skills to

communicate their ideas and to be able to function with the language. They also want

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them to understand what they read and what they hear. Basically, they expect them to

read, write, speak and understand English. Learning English requires interest and practice

and many of them are only exposed to the language fifty minutes daily. They complain

because after years of study, many of them are unable to function properly with the

second language being learned.”

Mr. English asserted: “Parents expect students to have a conversation in English

and understand the language. They want their kids to be prepared for work. They always

say that bilingual students have more opportunities to be employed.”

Monica said that “they all want their children to be able to communicate

effectively in the language. They want them to be prepared for college, and parents

always say that their son/daughter does not understand the language.”

Two English teachers considered their inclusive practice excellent and one of

them said it was good. They made several suggestions concerning the ways that

inclusive practice could be improve in their classrooms. Bunch, Al-Salah & Pearpoint

(2011) indicated that teachers’ experiences have been that special education resource

teachers and educational assistants are the only ones who can accept the responsibility for

teaching students with disabilities. The interviewed ESL teachers also believe that the

inclusion paradigm in the ELL classroom is developing too slowly and made comments

concerning the future of this model.

Norma stated: “This method being used is outstanding for students with special

needs. All the efforts are guided towards helping them succeed and gain future

independence. I do as much as I can to help these students. I consider my efforts

excellent considering the time I have and the limited support that I receive. I lack the

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knowledge of the Special Education teacher and she is not required to cover this subject,

and she was not prepared in my area. I do as much as I can with what little knowledge I

have. Sometimes I do not have the time to create exercises to cover my skills. We need

special support from specialists in these disabilities. Classrooms are also lacking

equipment to enlarge print and technological equipment in order to enhance the learning

process.”

Monica replied: “I do not plan with the Special Education teacher. They always

plan with Spanish and Math teachers. They do not have an idea of the English

Curriculum just as I do not have knowledge of theirs. They only come to my classroom if

they need to help their students because their grades in the subject are deficient. I

understand that the government must change the recruiting requirements for the Special

Education and English teachers. Universities have to provide courses to prepare these

professionals.”

Mr. English simply said that “it needs more time to develop.”

B. Category II: Resources and support system.

Resources and support systems available vary in the high schools addressed by

this study. One of the teachers has what she calls “an Educational Disney World.” The

others have “the basics” as they called it. The “Educational Disney World” includes:

Internet connection for students and educators, photocopiers, computers, printers,

television, projectors, books, and materials such as scissors, glue, ink, etc. The other two

said that they have a personal computer, an individual printer that most of the time is out

of ink, old books that have not been changed for several years and copies made in the

office if petitioned with anticipation. They do not have support from others to prepare

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educational activities to differentiate learning. Braunsteir and Mariano-Lapidus (2014)

pointed out that

educational commodities such as teacher time and attention, tangible resources

and physical space are at a minimum in many schools, thus facilitating the

perception that students with additional educational needs take more than their

share leaving others with less than they need. In the current political and

educational climate, the need for resources has never been greater. (p. 37)

Concerning these matters, the English teachers’ answers were:

Monica answered: “I am happy with the resources that I have in this school. I

have heard from other teachers that they spend money in photocopies and that they buy

markers and even pens. They have one or two fans and do not have good books to refer

to. I believe I have an ‘Educational Disney World’ in my classroom, then. I cannot

complain. I have various computers, Internet access with filters, air conditioner,

dictionaries, photocopiers, pens, scissors, and color pencils, among many other things

that teachers need. Those are tangible things but what I really need to help these students

are courses that prepare me to deal with their disabilities and specialists that prepare

materials for these students. That could be a possible recommendation for the

Department of Education. They should prepare textbooks and materials for the diversity

of students that we have including the gifted ones. I consider myself lucky in comparison

to others.”

Mr. English answered: “I do not have many things that are necessary in a

globalized and technological world. I have some things. I have a personal computer, an

inkjet printer with no ink, some very old books, a board and markers. At the beginning of

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the school year, I received a small box with tape, a scissor, some rulers, five small

scissors, three bottles of glue and some pens and pencils. To photocopy my exercises and

tests, I have to complete a request sheet in the office and provide these exercises at least

two or three days in advance. The Internet comes and goes. I have fans and some old

dictionaries. I need practically everything. The Special Education teacher is not required

to provide follow up in the skills that I cover only in Math and Spanish. I have been

invited to a few meetings that evaluate some of the students’ educational program. I need

workshops or courses that help me deal with the differentiation requirement that the

Department of Education is asking teachers to carry out. At the beginning, we had to

provide exercises for the gifted but now we are being required to provide differentiation

for the students with disabilities. The question is: In what time?”

Norma also commented: “I have the things that are indispensable. I have a

personal computer, a printer, the board, my desk and the textbooks. I have an LCD

projector but it needs the lamp. The Special Education teacher does not reinforce the

standards covered in some basic subjects as English, Social Studies and Science. She

provides help if the students require it. It is like helping them with their assignments or

asking me to provide additional time so the students can complete a test and things like

that. No one helps me with these students. As with everything else, teachers must assume

responsibility for almost everything.

C. Category III: Teaching-learning processes.

The teaching and learning processes depend on many factors. The teaching

process requires preparation and dedication, and this cannot be carried out without the

adequate amount of time. Besides planning, teachers also have to do some research on

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the topics covered and prepare various activities considering the diversity existing in their

classrooms. The teaching and learning processes require that three basic elements be

balanced and positive, that is: the teacher, the learner and their learning environment. If

these three elements are encouraged, adaptations are made, and the instruction is well-

designed, then it can be beneficial for the transmission of knowledge. Students with

disabilities require accommodations and adaptations. These will help them move towards

achievement and productivity. Students with learning disabilities (LD) also need

practice. The practice provided in the schools is not enough. Parents must provide

practice in their homes. Many of the remarks made by the ESL professionals are

concerning various subjects such as: the lack of planning time, the absence of support

from most of the parents, Special Education teachers, and even the administration. The

list was extensive; they added excessive workload, the amount of students in their

classrooms, the lack of adequate materials, textbooks and equipment among others. They

indicated that the time they had was dedicated to correcting papers, planning and

informing assistance in the Student Information System (SIE). They have to do a lot of

work at home without being paid. An observation that I made that must be annotated is

that these teachers seem to be in the process of “burning out.” I perceived a

psychological stress and some degree of exhaustion. A mood of dissatisfaction

permeates among these educators. The three teachers mentioned the same things but

added more.

Monica verbalized: “I am supposed to facilitate the learning process. I usually

create a positive climate for learning in my classroom. I do as best as I can to set the

stage. This is a two-way process and if my students are not on the same bus, no matter

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how hard I try I cannot reach the results I am looking for. Everything depends on

teachers’ and students’ attitudes. Sometimes, external context issues affect their

concentration. There are many things to be done. The Department of Education must

reorganize the Special Education Program and invest their funds adequately so the

teachers and students with special needs receive the technological resources and the

equipment necessary. They must assure the therapies and the follow up of parents and

concerned personnel. Teachers cannot do all the work.”

Norma mentioned the following: “I love my job but every day the situation

worsens. Differentiating instruction, working with students with disabilities and the ones

that are gifted is part of the requirements that the Department of Education is

emphasizing. Teachers are not being aided; they are being evaluated and pointed out.

Accountability and the money being received for these Special Educations kids is all they

care for. I care for their well-being in my classroom. We have hopes for a better future.

Charter schools will only distribute federal funds among interested parties. Teachers will

be the ones affected with lower salaries and larger amount of students… that is definitely

the future with this economic crisis that is being confronted by our educational system.

Let us hope that all of our students, not just the ones with disabilities, receive better

treatment.”

Mr. English replied: “The teaching and learning processes must be adequately

planned by teachers. I plan my classes every day. Sometimes I do better than others but

I try to fulfill my responsibilities. I have asked my coaches and facilitators for help. The

only things that I have received are papers and more papers of how to work with this

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special population. I do not even have time to correct tests and essays, can you imagine?

I need exercises, activities, workshops, interventions, follow up.”

Many of the students that belong to the Special Education program are at different

skill levels. One of the essential needs of this population is individualized instruction. If

most of the students in lower levels do not receive individual instruction and practice

every day with constant support and follow up; they will definitely struggle to keep up

with their non-disabled peers. The three teachers talked about building prior knowledge,

modeling, guided practice, group practice, independent practice, using visual aids and

graphic organizers in their teaching and learning processes. Individualization is very

difficult to carry out especially in the ELL classroom where a great amount of students

have doubts that need to be clarified.

D. Category IV: Barriers precluding the success of the inclusive process.

Research question five was: What factors complicate or obstruct the inclusive

practice in the ELL classroom? The English teachers were asked to mention any barriers

that are precluding the success of their inclusive practices. The three teachers mentioned

the need for courses that could prepare them to gain knowledge of the existing disabilities

and how to work with the students. The teachers also mentioned the need for support

from the Special Education teachers and the administrators. They mentioned that the

Special Education teachers had to be prepared to deal with all the subjects, not just Math

and Spanish. Concerning this matter, they mentioned that Special Education teachers

have excessive paperwork and this they considered was a barrier that limited their time

for helping their students. Another factor that they believe is complicating the situation is

the lack of parent involvement in the schools. All teachers said that the involvement of

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parents with the students’ assignments, special works and necessary practice in their

homes was minimum or none. They added that nowadays, the biggest barriers being

corroborated in the newspapers constantly are the lack of funds for transportation,

therapies and special assistants that help the students with special needs. Therapists are

not receiving their payments, and thus, are not providing the services needed. One of the

headlines on March 13, 2016 of the newspaper El Nuevo Día was “Sin transportación un

estudiante de educación especial” [No Transportation for Special Education Student].

Every week, there are different articles in the newspapers related to the Special Education

Program. The ELL teachers mentioned that the Department of Education cannot pretend

that regular teachers assume all the responsibilities for the improvement of the learning

environment that all students, not just disabled students, deserve. Their remarks

concerning the barriers are the following:

Monica responded: “The inclusion of disabled students is really working but

many areas need improvement. The most important one is the preparation of the

teachers. English and Special Education teachers should be given courses. The English

teacher sometimes has to explain the exercises to the Special Education teacher so she

can explain them to some of her students. English teachers should receive an adequate

preparation to deal with diversity. Other courses should prepare them to deal with

different disabilities, methodologies and approaches. The creation of materials to be used

with disabled students that respond to different learning styles should also be included in

the courses offered. The support system cannot be underestimated. Regular ESL

teachers need support from Special Education teachers, parents, administrators and

facilitators. It feels like we are the only ones responsible for their learning. The

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educational environment of many schools should be improved. In a globalized and

technological world, every school needs wireless connection to the Internet, updated

textbooks, materials, photocopiers, dictionaries, printers, and so on. Visuals are

important so there is a need for computers, electronic boards and projectors. Many

English teachers have what I call the basics.”

Norma commented: “I studied to be a teacher because I love education. Teachers

are being treated so differently these days. There is a lot of uncertainty among us. We are

actually going through the worst economic crisis that I have experienced. There is need

everywhere. The Department of Education is one of the governmental entities that is

suffering shortage of funds. Schools are being restructured. Special Education students

are experiencing these limitations of funds. Inclusion is extraordinary but it is going to

take many years to see changes that make a difference. Some of the barriers that I

consider affect the education of this population are: the preparation of teachers, the

support that we receive from specialists, parents, administrators, facilitators, the need for

materials and equipment, the classroom environment, even the maintenance of schools.

If I take some more time to think, the list is going to be very long.”

Mr. English said: “I have to mention that inclusion of students in the regular

classroom is something constructive and productive. Students deserve quality education

and encouragement. The affirmative thing is that I am always informed of the students

that I will be receiving and the accommodations they require. The problem is that that is

the only intervention; the rest depends exclusively on me. The difficulties that I am

confronting are many. The lack of preparation, time and support are the most adverse. I

am not prepared to deal with disabilities. I do not have knowledge of methods or

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techniques that could help them learn. I do not have the time needed to differentiate and

no one helps me with the creation of exercises that cover the various levels of the skills.

It seems to me that the Department of Education is not aware that teachers also need

quality time with their families.”

E. Category V: Suggestions to improve the inclusive process in the ELL Classroom.

Research question number four was: What are the suggestions made by all three

categories of participants to improve the inclusion process in the ELL classroom?

Regarding the ways that the Department of Education could improve the inclusive

process, ESL teachers provided several suggestions. The first suggestion was the offering

of professional development related to understanding and working with students with

disabilities. The second suggestion they made was that the Department of Education

should make an evaluation of the requirements that teachers have to meet to receive the

certifications as English teacher and Special Education teacher. They stated that English

teachers must be given courses to work with diversity and disabilities. Special Education

teachers must be prepared to provide follow up on all the subjects not only Spanish and

Math. The third suggestion was that the disabled students should receive the support and

services they need. Other suggestions made were:

1. Time for planning and collaboration from the specialists involved.

2. Reduced class size based on the degree of the disabilities, amount of disabled

students and regular students.

3. Involvement of parents, administrators, facilitators and the corresponding

agencies.

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4. Workshops related to teaching and learning techniques (peer-to-peer, collaborative

work, think-pair-share, assessment activities, learning theories that are relevant,

etc.).

5. Provision of school funding to employ in the acquisition of textbooks, materials,

exercises and manipulative materials that can be helpful for several disabilities.

6. The development of a program and assigned personnel in the pre-scholar level that

intervenes directly with students that show some learning problems at an early age

(screening and intervention) to avoid academic failures and inadequate registration

in the Special Education Program.

7. Training and coordinated planning between regular and Special Education

teachers.

8. Teacher assistants.

ESL and Special Education teachers must collaborate to select learning strategies

and create environments that work for all students. Related service personnel, including

speech therapists, occupational therapists, physical therapists and school psychologists

will be expected to deliver their services in the general education environment rather than

in therapy rooms and will need to incorporate their services into the general education

curriculum and schedule (Ferguson, Ralph, & Katul in Whitbread, 2015). (Hunt et al.

(2003) document the effectiveness of collaboration as a strategy for improving student

outcomes in inclusive settings in two different studies. These researchers documented

that the teaming of teachers, related service providers, and parents in implementing

support plans for students with severe disabilities and typical peers considered

academically at-risk is successful. Teachers must not be left alone with this

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responsibility in their classrooms. They were neither prepared nor trained to work with

disabilities. It is necessary that these teachers be given courses that prepare them to deal

with students that have special needs. A support system must be created in every school

and interventions made. Accommodations are not enough. The Department of Education

must start by evaluating the requirements to become a regular teacher and a Special

Education teacher. Universities must evaluate their courses and offer courses geared

towards fulfilling these students’ needs. It is not just the regular teacher’s responsibility;

it is the responsibility of a complete staff (administrators, specialists, parents…).

Analysis of semi-structured interviews to Special Education teachers.

The second research question that was established in this investigation was: What are the

perspectives of Special Education teachers of the inclusion process in the ELL classroom?

The first category that arose in this investigation was the general perceptions that these

professionals had concerning the inclusion paradigm and its effectiveness at the high

school level. The answers that they provided concerning this category are presented in this

section.

The pseudonyms used to identify the Special Education teachers were: Sandra,

Elizabeth and Clara. The three participants were asked to provide a definition for the

concepts of integration, inclusion and segregation. Similar to ESL teachers, they defined

segregation as the separation of disabled students from their non-disabled peers. They

indicated that it was total separation including school activities. These participants

provided different definitions to the concepts integration and inclusion. These definitions

and their general perspectives concerning the inclusion paradigm are presented in the

following section.

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F. Category I: General perceptions and effectiveness of the inclusion process:

The Special Education teachers provided different meanings for the concepts

inclusion and integration. They all provided the same meaning for the concept

segregation. The most important concepts, which are inclusion and integration, tend to

be confusing for these educators. The teachers were asked to define the concepts

segregation, integration and inclusion and their answers were:

Sandra said: “Segregation is setting students that are disabled apart from their

non-disabled peers. Integration refers to the efforts, coordination and planning carried

out to have a peaceful coexistence among the sectors that comprise a group. Inclusion

refers to the interaction between the disabled students and regular students with equal

conditions as their non-disabled peers. They enjoy the same rights and opportunities as

the regular students.”

Elizabeth defined the concepts as follows: “Segregation refers to separating the

students; integration is when the disabled student becomes part of a group and shares

daily experiences with their non-disabled classmates. Inclusion is the integration of

disabled students in the mainstream in all the subjects and in all aspects.”

Clara offered the following definitions: “Inclusion means putting together,

integrating refers to introducing disabled students to the mainstream and segregation

means to separate them from the mainstream.”

The Special Education teachers provided the same meaning for the concept

segregation. The three participants said that segregation meant to separate disabled

students from regular students. They provided different meanings for the concepts of

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integration and inclusion. The Individuals with Disabilities Education Act (2004)

provides the definition for the concept inclusion, which refers to the participation of

students in the least restrictive environment (LRE). Students with disabilities are placed

together with their nondisabled peers in academic, extracurricular, and all other school

activities. Special classes, separate schooling, or other removal of children with

disabilities from the regular educational environment occurs only if the nature or severity

of the disability is such that education in regular classes, with the use of supplementary

aids and services, cannot be achieved satisfactorily (IDEA, 2004). The Alliance for

Inclusive Education (2015) defines integration as disabled people of all ages and/or those

learners with ‘Special Educational Needs’ labels being placed in mainstream education

settings with some adaptations and resources, but on condition that the disabled person

and/or the learner with ‘Special Educational Needs’ labels can fit in with pre-existing

structures, attitudes and an unaltered environment. Segregation is defined as disabled

people of all ages and/or those learners with ‘Special Educational Needs’ labels being

placed in any form of segregated education setting. This tends to force disabled people to

lead a separate life. (ALLFIE, 2015) According to these provided definitions, there is a

need for clarification of the concepts inclusion and integration among the Special

Education and English teachers. Another concept that must be considered is exclusion.

Segregation and exclusion do not have the same meaning. Segregation refers to the

provision of education in separate classrooms or in special schools for students that are

disabled and exclusion means that the student does not receive instruction in any school.

It means to be totally excluded from any form of education.

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Special Education teachers believe that the inclusion process is not being effective

and that it needs to be improved in many areas. The teachers stated emphatically that

many parents are failing to help their children overcome the difficulties that they have.

According to these professionals most parents believe that their children’s success is the

responsibility of the school and the Special Education Program. Parents fail to provide

continuity to the job that is done in classrooms. The teachers state that if parents are not

active in their children’s daily improvement and dedicate valuable time to this matter;

their children will take an immense amount of time to be able to function adequately in

jobs and become more independent. Concerning the process of inclusion, they stated that

general education teachers do not receive the preparation needed to deal with the

amalgam of existent incapacities. Teaching students with disabilities requires knowledge

of the disability of the students and of the methodology to be followed in order to be

effective in their teaching process. General education teachers are not required to study

these issues and they are not provided with workshops or courses that can help them.

According to these special educators many of the students with disabilities require

modifications of the curriculum, adaptations, materials, manipulative materials,

technological devices and differentiation in approaches. They indicated that each

disabled student is different and each case is analyzed separately. They must be treated

individually and with different approaches because the severity or degree of their

disability and individual execution varies. The amount of students in a language learning

classroom does not allow regular classroom teachers to deal with all these different

needs. They also affirmed that learning English is difficult for students with disabilities

because they have their disability in addition to the difficulty of learning a language that

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is not their vernacular or first language. They pointed out that mainstream or regular

students have difficulty learning a second language and it is worse for students with

disabilities. They indicated that their most difficult experiences have been with students

with autism, blindness, mental and behavior disorders.

Clara mentioned: “The disabilities I considered challenging were various. The

first one is the Oppositional Defiant Disorder (ODD) because students with this disorder

show negative and defiant behaviors. The others that I have considered difficult are

autism, mental retardation, and Attention-Deficit/Hyperactivity Disorder (ADHD)

because the students with ADHD are restless, hyperactive, impulsive and inattentive.”

Elizabeth said: “The worst case I have dealt with came in this year. The student

has not been able to come to school because he has frequent convulsions, passed through

a bullying experience, and has generalized mental anxiety disorder, among other

disabilities that prevent him from coming to school. That case is being evaluated in court

this month.”

Sandra replied: “The most difficult disabilities to handle are blindness and

emotional disturbances.”

Finally, the three participants mentioned that the island’s actual economic crisis is

deeply affecting the services that students with disabilities receive because the lack of

payment to the professionals providing these essential services. Many of them are not

receiving their therapies and some are not getting transportation services.

Special Education teachers affirmed that in Puerto Rico they are only required to

reinforce and provide follow up to the subjects of Spanish and Math and Reading

Comprehension. Subjects such as Science, English and Social Studies are not reinforced.

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According to these teachers, the individualized education plan (IEP), special education

term outlined by IDEA to define the written document that states the disabled child’s

goals, objectives and services for students receiving special education only include Math,

Spanish, and Reading Comprehension. They mentioned having various responsibilities

such as: designing and delivering lessons geared towards the individual needs and

capabilities of the students, collaborating with Math and Spanish classroom teachers,

collaborating with the specialists that provide services to the students, setting learning

goals for each student, assessing their progress, and recording their evaluations. They

work the transition process (from school to school), keep parents updated on the progress

of their students and notify them of their rights and counseling they might need.

These educators are constantly receiving complaints from parents that their

children do not understand the English class and that their grades are deficient in this

subject. The teachers indicated that the inclusion paradigm is not being completely

effective in this area of study. Students with disabilities have to set all their effort on

trying to grasp what is being taught in the class.

Elizabeth said: “I am not required to provide follow up in this subject (English).

We follow what is indicated in the IEP of the student. Special Education teachers are not

prepared to teach English skills. Our preparation did not include a training in this field of

study. I do not meet with the English teacher and I am not required to do so.”

Clara replied: “I am not expected to cover the English subject. The only

intervention that I have with the English teachers is giving them a list of the students that

belong to the Special Education Program and the accommodations that they are supposed

to provide for each.”

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Sandra told me: “The only subjects I reinforce are Math and Spanish. I plan with

these teachers only and provide follow up.”

On determining the effectiveness of the program, the teachers indicated that the

inclusive practices were not being as successful as they would prefer due to the lack of

planning time, the regular teachers’ need for adequate preparation and well-equipped

classrooms. The services provided to the disabled student are not suiting all of their

requirements. All the teachers indicated that they did not work with the English skills

and were not prepared to do so. They indicated that sometimes they provided help with

Science and Social Studies but English was not a subject they reinforced. In addition,

they are not required to work with it.

Sandra stated: “When regular teachers are aware of our students’ needs and gain

knowledge of the program they help students with special needs complete their exercises.

They also let us know if the student has to hand in assignments or have a test. In some

way, they are more cooperative and defend them. This is due to their understanding that

students deserve equal opportunities to succeed in the school environment.”

Clara indicated that “special education students require different methodologies to

understand what is being taught. Many of them require visuals, some repetition and most

of them additional time and simple directions. They also require follow up or an

individual approach that cannot be provided on a daily basis by regular teachers. In the

English class, they need more help than in other subjects because they have the additional

limitation of not knowing the language.”

Elizabeth said: “Regular teachers in this school have groups of twenty-five

students or more as required by the Department of Education. Students with disabilities

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receive the same approach that regular students have, except that they are provided with

the accommodations stipulated in their individualized educational program. Many

regular teachers have the same complaint, the lack of time to plan for differentiated

learning activities and prepare material to support differences. Most of them used the

cooperative learning strategy or peer-to-peer tutoring to help those in need.”

A study conducted by Robertson, Chamberlain, and Kasari (2003) in Whitbread

(2015) asserts that when teachers have positive perceptions of their relationship with

students with disabilities, the students’ behavior problems diminished and became more

involved socially with peers. As Sandra mentioned, it is necessary for teachers to be

aware of the necessities that these special students have in order to understand that they

are part of the support these students need to be successful in the school environment.

These participants also mentioned the requirement of familiarizing the regular teachers

with the Special Education program and ways that they can improve their inclusive

practices.

G. Category II: Resources and support system:

The last research question was: What factors complicate or obstruct the inclusive

practice in the ELL classroom? During the individual interviews carried out, all three

participants indicated that one of the factors that complicated the inclusive practice was

the lack of resources and support system. The students did not have access to computers

to complete their assignments. This is what they replied:

Sandra: “I only have one computer to complete all the paperwork required by the

Department of Education. My students need computers because most of them do not

have one at home. They do most of the research in my classroom with my help. Most of

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my students belong to families that are not economically well. Printers are also needed. I

work with students individually and sometimes I cannot help them all and they do not

hand in their assignments. The only place that they can visit is the municipal library and

many of them do not have cars to go there after school to complete their school projects

and assignments. Parents expect Special Education teachers to handle their children with

their academic needs and if they fail a class, I think they believe that I am not doing my

job properly.”

Elizabeth said: “I usually have groups that require materials, computers, folders

for projects, scissors, glue, pictures, and other things. I only have a personal computer in

the classroom. I prepare adequate exercises for additional practice of the Math and

Spanish skills and complete documents and paperwork required by the Department of

Education. They often need to look for information on the Internet and I cannot help

them. They complain that the school’s library is closed most of the time and that they do

not have a computer or Internet at their homes. Students sometimes have to use their

parents’ cellphone to do their homework and they have to copy everything because they

do not have printers. The Internet connection in the school is not yet available for

students. We also have difficulty because the Internet service is down most of the time.

Support and materials play an essential part in improving the learning environment for

these kids that need graphics, larger fonts and visuals to understand the skills.

Administrators have to consider these things.”

Clara stated: “I have working tables. My students share their materials. In our

school, technological resources are often available for regular classrooms. I only have

one computer, a printer and basic material. I need a projector, additional computers,

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printers and ink for the printers. Most of the time, these students do not even have

pencils. A photocopier in my classroom would be excellent or probably a dream come

true.”

“Academic benefits for general education students include having additional

special education staff in the development of academic adaptations for all students who

need them.” (Hines, 2001, p. 3) The Special Education teachers should be provided with

technological devices and equipment needed to improve their interventions with students

with disabilities. The use of graphic organizers, study guides, and computer

accommodations resulted in significantly improved performances on tests and quizzes for

students with and without disabilities. (Horton, Lovitt, & Berglund, 1990) Resources and

external support is indispensable for the attainment of the results desired.

H. Category III: Teaching-learning process:

The teaching-learning process in these special classrooms is different because

they work with small amount of students when compared with regular teachers. The

participants were asked how they considered their teaching practice and what techniques

they used to help the students they tended to. They were also asked what teaching

practices they considered were effective for their students. Their remarks were the

following:

Clara commented: “Every student is unique. I work with them individually most

of the time. My teaching practice is excellent. I place all my effort on my job.

Sometimes I use the students that understand to provide tutoring. They are more

receptive to their peers. I prepare few additional exercises to reinforce the Math and

Spanish skills. I use graphics and big fonts. The amount of exercises is adequate, not

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excessive. Their attention span is limited. I do not provide exercises for the English class

and I do not intervene with that subject unless the student is very needy or the parent

requires my help.”

Sandra explained: “I work with my students separately. They are the ones that

usually point out their needs. I have my plans because I visit the Spanish and the Math

teachers to know what skills they are covering to make sure that my students understand.

I really consider my job satisfying and I am good at it. I do not know what is going on in

the English classroom because I do not plan with the teacher. I only have time to prepare

the exercises for the subjects specified in their individual educational program and it

takes various days for some of my students to simply understand one skill. It takes time

to help them overcome their limitations. I am aware of the difficulties that English

teachers must be confronting. English is a difficult subject for disabled as well as regular

students.”

Elizabeth said: “I love my job and I carry out all my responsibilities. I treat these

students as if they were my own children. We enjoy being together during that hour. I

consider their individual needs. I have small groups of students, unlike regular teachers.

My job is not easy. I am a counselor, a tutor, a mediator, and similar to their parents. I

help each one with their assignments. I try to do the best I can with what I have but

materials are very limited. I need more computers and printers with ink to help them

with their assignments. They come to my classroom asking for pencils, erasers, pictures,

newspapers and all sort of things they need for their regular classes. I provide them the

extended time they require for their tests. I use group work, peer-to-peer interaction,

graphic organizers, pictures, sensory images, manipulative materials, and whatever I have

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available that helps me transmit ideas to them. They are very artistic. They love

drawing, listening to music, and painting. At the high school level, they let you know

what they need. I have some students that do not even copy their material and I have to

check other students’ notebooks to help them complete the material covered by the

regular teachers.”

Researchers and advocates of inclusion have placed a considerable amount of

focus on meeting students’ needs through individualized instruction and adaptations of

the general education curriculum for students with disabilities. (Spooner, Baker, Harris,

Ahlgrim-Delzell, & Browder, 2007) The three participants mentioned several teaching

techniques that were effective for their students. Some of the teaching strategies were

collaborative grouping, peer-to-peer interaction, the use of graphic organizers, extended

time, few amount of exercises, integration of the arts, and individualized instruction

among others. The three participants mentioned that they were like their parents to these

students and that they did what they could, considering the limitations they have. They

also mentioned that they were more attentive to their peers. In various studies concerning

students with mild disabilities, the use of peer mediated strategies resulted in improved

academic outcomes for all students including those considered at-risk academically

(Sailor, 2002). Regular teachers that value inclusion usually carry out essential practices

such as ongoing varied assessment practices; apply different instructional approaches,

hands on learning, different levels instruction, and individualization when possible.

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I. Category IV. Barriers precluding the success of the inclusive process:

Research question five was: What factors complicate or obstruct the inclusive

practice in the ELL classroom? One of the categories that covered this question was the

barriers that obstruct the inclusive process. Special Education teachers were very

expressive listing what they considered as a barrier to the progression of the inclusion

paradigm. All participants indicated not being aware of the barriers confronted in the

ELL classroom because their presence in the English language learning classroom was

minimal. Even so, they made several assertions concerning the barriers that most

teachers constantly mentioned in their professional meetings.

Sandra said: “I cannot mention barriers encountered in the English classroom but I

can mention what most teachers say. The first barrier they assert is the lack of support

from facilitators and administrators. They mentioned that the amount of students with

special needs in their groups is too high, that they do not have time to differentiate

instruction. Another problem they confront is the lack of preparation. They say that they

were not prepared to deal with disabilities. They say that Special Education teachers are

the ones responsible because they were prepared for that.”

Clara reacted by saying: “One of the biggest barriers that has been mentioned for

years is the need for teacher preparation to work with disabilities and diversity. The

funds must be assigned for this purpose. Most teachers complain that they have to deal

with every policy that comes to existence without the proper preparation. Their

complaints are related to support, lack of materials and the need for the parents’

involvement in their students’ education.”

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Elizabeth mentioned the following: “In this technological era, working without

technology is a major concern. The barriers are various. The most important one is the

absence of genuine interest in providing a quality education to these special students.

Every day you see in the newspaper that the government is not paying for needed

services. In addition, the Department of Education has not evaluated the need for

changing the certification requirements of the teachers currently undergoing formation.

Regular classroom teachers should be prepared to understand the different disabilities and

the methodologies necessary to teach them. The amount of students that are part of the

Special Education Program is increasing and it is impossible for regular teachers to

positively impact students with disabilities if they have a classroom full of students,

especially when dealing with the learning of a foreign language.”

The ESL teachers and the Special Education teachers identified practically the

same barriers, to wit:

The need for support (teacher assistants) and the provision of services

(transportation, therapies, equipment, technological devices…).

No recent evaluation of the requirements for certifying regular and Special

Education teachers.

No time for planning, creating and evaluating students’ learning.

Inadequate Class size (25 students or more).

No offers of courses and professional development for regular and Special

Education Teachers.

No workshops related to effective teaching methodologies, techniques and current

theories (cooperative learning, peer tutoring, and modification of curriculums).

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Minimum or no collaboration between parents, teachers, specialists,

administration, and outside agencies that provide services.

No funds to buy textbooks, materials and technological devices needed for LD

students.

Adequate learning environment (rooms and maintenance of schools).

J. Category V. Suggestions to improve the inclusive process in the ELL Classroom:

Research question four was: What are the suggestions made by all three categories

of participants to improve the inclusion process in the ELL classroom? The Special

Education teachers presented several suggestions to improve the inclusion process in

general, not just in the ELL classrooms. Their answers to this question were:

Sandra: “Inclusion is law. I suggest they prepare all teachers to deal with diversity

and different ways of adapting the curriculum. Assistive technology is also a law. Schools

must be provided with what they need in order to offer a quality education. Students with

disabilities have to receive the services they need. Therapies, accommodations,

adaptations among many things that they require have to be provided. It is sad but

inclusion is not being worked as it should.”

Elizabeth made several suggestions. “The IDEA act requires that students be

placed in the least restrictive environment. Students with disabilities require

accommodations and adaptations. Teachers must be given courses and workshops to learn

about the necessities of learning disabled (LD) students. As I mentioned previously,

teachers have too much work and insufficient time to complete it. They need assistants to

correct tests and prepare exercises. When teachers have different grades it is worse to

make plans for various grade levels and different accommodations and adaptations

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depending on the disabilities that they deal with. The classrooms have to be decorated and

updated with the audio visual equipment needed. Internet access must be for everyone in

the school and it has to work uninterruptedly. The Department of Education has to make a

complete organization of the program to avoid the fines they are currently paying. This

list can go on.”

Clara stated: “I understand that the most important suggestion I can make is that all

teachers should receive courses and workshops to learn to deal with diversity and

disabilities. Everyone knows what has been needed for years. It is the responsibility of the

Department of Education and the assigned administrators to make things work. The funds

and support have to be allocated properly.”

Since the 1990s, all types of comments have been made about inclusion. There are

groups that are in favor and others that are against. The concerns are many. In Puerto

Rico, the daily televised and written news are a constant reminder of the non-compliance

of the services and support these special students need. Teachers have been making the

same suggestions for years to their supervisors and facilitators. There is a need for

preparation, for equipment and textbooks. The classrooms are not prepared to enhance the

learning experiences of students. Teachers spend money photocopying exercises, tests

and assessment activities. Not all teachers are lucky to have “an educational Disney

World.” Throughout the interviews their non-verbal gestures were of dissatisfaction with

the actual situation. They reacted like they were being required to carry out many tasks

without providing the time and the support needed to be effective and functional. These

suggestions will be considered again in the last chapter of this study.

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Analysis of Semi-Structured Interviews to Parents of Students with

Disabilities. Research question number three was: What are the perspectives of the

parents on the inclusion process in the ELL classroom? This section answers said

question. The pseudonyms used to identify these participants were: Pedro, Eloísa and

Nilda. Parent involvement is a key factor of high-performing schools. Educating this new

generation is a shared responsibility. When parents and teachers work together, students

are more successful. Parents of students with special needs play an important role in their

development. They are expected to have an outstanding participation in their children’s

learning process. Parents that have students that belong to the Special Education program

must be actively involved in their education to help their child adapt and easily integrate in

the mainstream. Their personal development is associated with the opportunities that

family, society and school offer. The parents that participated in the study registered their

children in the Special Education Program since they were in primary grades. These

parents inform that they have been well oriented about their rights and their children’s

rights by the Special Education program teachers. Two of them also stated that they have

participated in several workshops provided by the Disabled Students’ Parents Association

(APNI, for its Spanish acronym) in Puerto Rico. Some of the workshops they attended

were related to Inclusion, Integration, Assessment, Transition Process, and Studying

Methods among others.

K. Category I: General perceptions and effectiveness of the inclusion paradigm:

The three parents (Eloísa, Nilda and Pedro) that were interviewed were asked to

provide a definition for the concepts inclusion, integration and segregation. The three

parents defined the concept segregation as having their children separated from the

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regular students. Eloísa and Nilda provided different definitions for the concepts

inclusion and integration. Pedro did not know how to define the concepts. Eloísa and

Nilda defined the concepts as follows:

Eloísa said: “Segregation is to accommodate disabled students in separate rooms.

Integrate is to incorporate them into regular classrooms with non-disabled students and

inclusion is to eliminate everything that has to do with segregation and the students with

needs are treated the same as the regular ones.”

Nilda provided the following definitions: “Segregation is not a healthy alternative

for students like my daughter, who has a mild disability. This method of segregation

should be used for students with severe disabilities. In my daughter’s case I understand

that inclusion is more favorable and she is integrated with the regular students in all

classes and all school activities. Integration occurs simultaneously with inclusion and is

an adequate method for students with specific learning problems and disabilities that are

not severe.”

Eloísa and Nilda provided definitions to the concepts integration and inclusion.

Pedro did not know the meanings of the concepts of integration and inclusion. The two

participants that provided definitions took workshops at APNI. Parents have to be

involved in their children’s educational process. In 2003, teachers were surveyed

concerning the parents’ involvement in their children’s education. Two-thirds of

surveyed teachers (Public Agenda, 2003) believed that their students would perform

better in school if their parents were more involved in their child’s education, while 72%

of parents say children of uninvolved parents sometimes “fall through the cracks” in

schools. (Johnson & Duffett, 2003, as cited in Dervarics & O’Brien, 2011) Parents’

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involvement and follow up of their children in school helps them improve academically.

Parents were asked to react to their participation in the school and how their children

were doing in the ELL classroom. They were also asked to react to how their children

felt in the English classroom and if the teachers carried out the accommodations and

made the curriculum adjustments necessary.

Pedro said: “My daughter is very happy at the school and she has very good

grades in the English class. Teachers need to be prepared to deal with individual

differences among students. My daughter does not need curriculum adjustments. She

works alone and asks the teacher to explain if she has doubts. In this class everything

works as it should. I go to school when I am required to do so by the teachers.”

Nilda stated: “All teachers are prepared to deal with students with disabilities.

They take courses in the university that prepares them. My daughter has specific learning

problems but she is doing well in the English class. She has to look for words in the

dictionary but she gets along well. The teacher is always available and if she needs help;

the teachers provides it. Her accommodations are made in all of the classes. I visit school

at least once a month.”

Eloísa said “I only had problems with the English teachers in two occasions: ninth

and eleventh grade. My son had to repeat the eleventh grade. It was a lack of

communication between student, teacher and parent. There was no communication. My

son does not like the English class. All the time he is saying that he does not understand.

His grades are not good in this class. The teacher complies with the accommodations

required and she makes many adjustments. This class is very difficult for him. Teachers

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must be oriented about the different disabilities of the students they attend. I visit the

school at least twice a month.

The answers provided in this section indicate that there are differences in opinions

among parents. One parent believes that teachers are prepared in the universities to deal

with diversity and disabilities, the others disagree. One of the parents (Eloísa) had

communication problems in two different years. During one of those years her son failed

the English class. This suggests the importance of parent-teacher communication when

working with students with disabilities. It also indicates that parent involvement is

required. They must visit the school at least twice a month. In regard to the English class,

two of the parents do not have concerns with the English subject and they stated that the

accommodations were being made. The previous interviews made to the teachers

revealed that they are aware of the accommodations they must make and always comply

with that requirement.

L. Category II. Resources and support system:

The participants were asked if they felt that the resources and support system in

the school were available. They agreed that resources were limited. The three

participants had different reactions, to wit:

Pedro: “My daughter only complains about needing a computer, Internet access

and a printer to do her homework. The only place where she can do her homework is in

the public library. In the school she does not have these facilities. I think the school

should have a place for students to do research and complete their projects and

homework. I cannot help her sometimes because I do not understand. Not all parents

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have studies. They should also have a room for them to play and hang out. She receives

the therapies she needs but not on time.”

Nilda: “My daughter always receives the help she needs. I visit the school

frequently. Teachers help her a lot. The school should improve the facilities to have a

place where the students can do their homework, as the school library is closed most of

the time. Most of her teachers have technological devices but some do not know how to

use them.”

Eloísa replied: “In my house we do not have a computer. I cannot afford one. I

expect the school to have computers, printers, books, dictionaries and other resources for

my son to complete all his assignments. My son works and writes very slowly. He is not

receiving help during his free time to complete his homework. Schools should have

personnel aside from the teachers to help students with disabilities carry out their

assignments. Some of the people in the schools should be assigned to help Special

Education students carry out their homework.”

The parents were concerned that their children were not provided with a place to

complete their assignments or to look for information they need at school. They also

thought that some school personnel should be assigned to help them complete their

assignments. Additional support for these students is what they are requesting. Hunt and

colleagues (2003) document the effectiveness of collaboration as a strategy for improving

student outcomes in inclusive settings in two different studies. These researchers

documented that the teaming of teachers, related service providers, and parents in

implementing support plans for students with severe disabilities and typical peers

considered academically at-risk is successful. The preparation of teachers is another

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aspect that was mentioned throughout all the interviews. The parents and the teachers did

not mention the support given by the administration. They only verbalized that they were

appointed for meetings concerning the individual educational program and at the end of

the year for final results of academic progress.

M. Category III. Teaching-learning process:

Every child is different. Parents and teachers should know the unique talents,

abilities, skills, interests and special needs of these children. The parents were asked

about the teaching-learning process of their children and to mention ways they learned

better. Their replies were similar.

Nilda answered: “My daughter learns with pictures and with repetition. She also

loves the arts; she likes drawing and painting. I am not aware of how the teacher imparts

the class.”

Pedro explained: “My daughter loves to sing. She sings in church. She likes

music and drawing. The teachers use graphic organizers. The teachers also give her

assignments and she has to look for information a lot. My daughter has to read many

stories. We try to help her at home.”

Eloísa said: “My son requires additional time to complete his assignments. He

likes to touch and see things. He needs many sensory images. His attention span is very

limited. He does not copy all the information he needs to study. He copies slowly.

Teachers have to repeat things and verify that he is doing his work. This has to be done

almost every day.”

Teachers have to find teaching methodologies that suit the majority of the

students. Technology plays an essential part. Students with disabilities require different

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accommodations and adaptations. Most of them require repetition, visuals, sounds,

additional time to complete tasks, simple instructions among many others depending on

their disability. The National Center for Education Statistics (2010) states that nearly

every metric used to measure post-high school success (employment, independent living,

and post-high school education/training) shows the majority of students with disabilities

do not succeed. This statistic has to change. Interventions must be made to improve the

opportunities of success of the students with disabilities.

N. Category IV. Barriers precluding the success of the inclusive process:

Research question number five was: What factors complicate or obstruct the

inclusive practice in the ELL classroom? The parents were asked to mention any factors

or barriers that they considered were precluding the progress of the inclusion paradigm.

They all mentioned the lack of payment to the specialists that provide services. At this

specific time, Puerto Rico is going through a fiscal crisis that is affecting many

government agencies. The Department of Education is one of the most affected. Two

parents also mentioned the need for additional assistants in the classroom that can help

the teachers so they may individualize instruction. The three participants mentioned the

need for textbooks that considered their children’s disabilities, as well as the lack of

support outside the classroom to help the students with disabilities do their homework.

The three participants also mentioned the need for facilities with computers, Internet

access and printers for families that do not have economic resources like them.

Eloísa stated: “I cannot help my son because I do not have a computer or Internet

access. I take him to the public library but most of the time it is crowded. They do not

have ink to print the assignments. Schools must have some room available so these

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students can be helped with their work. The school needs new books. Teachers need

assistants or smaller groups of students to work with the students individually. Teachers

also need to be prepared by the Department of Education.”

Pedro remarked: “My daughter does her homework at school. Sometimes she

cannot complete her work and I have to take her to the public library. I am the only one

working and I do not have money to pay for Internet service. The school needs

additional teachers and a resource room for the students to do their homework. This

school also needs to prepare the teachers to work with disabilities and understand these

students.”

Nilda commented: “Direct attention is so necessary for my daughter and teachers

have so many students that they cannot individualize. This school has technological

resources. They also need help with their exercises and assignments. English is a

difficult subject and teachers must verify that the students are doing their practice

exercises well and that they understand. Teachers have to receive more preparation

concerning the existing disabilities.”

The use of graphic organizers, study guides, and computer accommodations

resulted in significantly improved performances on tests and quizzes for students with

and without disabilities. (Horton, Lovitt, & Berglund, 1990) Students with learning

disabilities need to have access to information. The schools must provide a place where

they can assist to do research and find information about the different subjects they are

studying. Peer tutoring resulted in significant increases in spelling, social studies and

other academic areas for students with and without disabilities. (Maheady et al, 1988)

(Pomerantz et al, 1994) Peers can be assigned to tutor LD students. The parents

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interviewed indicated that their economic status made it impossible for them to have

computers, printers and other technological devices in their houses. They also stated that

they did not have sufficient time to provide the help their children needed to complete

their homework. Considering these influential factors, schools must be prepared to help

LD students with their individual situations by having personnel and a place assigned for

this purpose. The need for updated books, materials and resources has been identified by

all the participants as a factor that needs to be prioritized.

O. Category V. Suggestions to improve the inclusive process in the ELL Classroom:

Research question number four was: What are the suggestions made by all three

categories of participants to improve the inclusion process in the ELL classroom? The

three parents made it clear that human resources are needed to work with disabled

students effectively. They remarked that teachers needed additional time for planning

and preparing exercises to differentiate instruction. The three parents also mentioned the

need for a resource room for completing assignments with computers and Internet

accessible to their children. They stated that teachers needed to be prepared to work with

different disabilities. Two of them mentioned that the school had technological

resources. According to these participants some teachers had to be prepared to work with

technology. Their suggestions were:

Pedro: “I would make several suggestions. Teachers should be prepared and

aided with these students. Working with students with disabilities is not easy. They

should assign someone to tutor or help these students to complete their homework. They

should buy the materials that the teachers need to work with them. Most of the families

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here are poor and have no Internet or computers in the house. They should also prepare

places for students to study and do their assignments.”

Eloísa: “My son requires individual support to understand a language that he does

not understand or like. He requires additional time to complete exercises and to copy on

his notebook. The school’s library should be available for the students all the time.

Teachers have to be prepared to work with the students that belong to the Special

Education Program. More teachers should be assigned to work in the classrooms so that

they can handle cases that require individualization. The school should have a computer

room equipped with Internet service and tutors for the different subjects. The

Department of Education has to pay on time for services provided. The funds have to be

used adequately.”

Nilda: “I would suggest preparing the teachers and giving them more help. The

Department of Education should provide technology for teachers and for students.

Teachers have to be given courses to deal with the use of technology. Some of them have

technological devices in their rooms but do not use them. The school’s facilities should

be more modern and students should have a place to do assignments and to meet. The

school’s library must be open for them at all times. Special Education teachers should

help all regular teachers preparing the activities that are suggested for the disabled

students based on their limitations.”

Parents were very concerned with the needs of their children. The Special

Education Program is considered a service and not an individual class. Teachers must

offer their services in all the academic subjects. If the school wants to be considered

totally inclusive; they must provide these services in the regular academic classrooms

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including the ELL classroom instead of removing them at certain hours. These

interventions can be made as additional help or tutoring by peers at free hours. Two of

the three parents are receiving workshops and conferences that are offered by an external

agency (APNI). They indicated that the school did not offer workshops and that they did

not receive much support from the administration of the school. Even though, they

indicated that they were pleased with the way their children were treated by the ESL

teachers. Only one of them (Eloísa) stated that in two particular years she confronted

communication problems and that her son failed the English class in the eleventh grade.

The full inclusion approach is constantly debated by opponents, and in Puerto

Rico it will require changes that might not be welcomed by regular and Special Education

teachers. It must be considered that not all teachers like to team-teach and do not like to

be interrupted. Most of the parents stated that the teachers had to be prepared and could

not do everything on their own without the much needed support. Some of them

suggested that regular teachers be assigned assistants. They also stated that Special

Education teachers should be responsible for preparing the differentiated activities and

exercises that the students with special needs required according to their particular

disabilities. Students with mild or moderate disabilities, as well as disabilities that do not

affect academic achievement must be provided with all the services they require in order

to achieve their educational goals. Students with severe disabilities must be treated

individually to help them gain academic success.

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Aesthetic Interpretations of the Inclusion Paradigm. The teachers and parents

were asked to provide any drawing or personal narrative concerning the topic of

inclusion. Only two participants provided an artistic interpretation.

Figure 1. Teacher’s Artistic Interpretation of Inclusion

This interpretation of the inclusion paradigm made by Elizabeth, one of the

Special Education teachers, demonstrates that she loves her job. She uses a heart to

symbolize her love for her profession and the acceptance of inclusion in the classrooms.

She also makes precise selection of her five major concerns: resources, equality,

preparation, attitudes and accommodations. As mentioned previously, teachers are

aware of the imminent need for teachers to receive preparation to deal with disabilities.

They like what they do but they feel that teachers lack preparation. English teachers

need to be prepared with diversity and disabilities and Special Education teachers need

preparation in all the academic subjects. They believe that their students need to know

English. The aspect of treating disabled students as equal to the regular students is also

one of her concerns as demonstrated in the graphic. Teachers must also make the

Inclusión

Prep

ara

ció

n

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accommodations required by the individualized educational program made to each

student. Finally, all technological and professional resources must be available.

Nilda, one of the parents, made an acrostic poem representing what inclusion

meant to her.

Integrar a los chicos con sus pares

No poner barreras a su desarrollo

Cooperar todos para lograr las metas

La enseñanza diferenciada

Unir esfuerzos y dedicación

Simplificar las tareas

Individualizar la enseñanza

Ofrecer nuestro máximo esfuerzo

No ser negativo

Figure 2: Parents’ Interpretation of Inclusion (Acrostic Poem)

Her work presents her major concerns and the efforts that she considers must be

carried out for the inclusive practice to be successful. She encompasses many of the

ideas covered in this study. One of the most valuable ideas that she conveys is related to

the attitudes required for this method to be successful. T eacher’s attitudes have been

identified as one of several elements that are critical for promoting the success of students

with disabilities in general education settings. (Prater, 2003) She said that negativity is

not welcome. She also added that inclusion requires the cooperation of all the concerning

Inclusión

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parties: teachers, parents, administrators, agencies and all professionals that provide

services. Some of her lines express her way of seeing the teaching process as one that

offers differentiation, individualization and simplification of instructions. Finally, she

expresses through her acrostic the need to join forces and make our best effort for the

inclusive process to succeed.

Overview

This chapter presented the findings of the semi-structured interviews to ESL

teachers, Special Education teachers and parents. It also included an interpretation of

the art created by one Special Education teacher (Elizabeth) and one mother (Nilda).

Aesthetics expressions also carry deep meaning and are valuable for understanding

perspectives. This phenomenological study presented their perspectives concerning the

inclusion paradigm in the particular high schools settings they are related to and the

interpretation of their responses. The interviews covered the teachers and parents’

demographic data, their perspectives concerning the following categories identified:

a. General perceptions and effectiveness of the inclusion process

b. Resources and support system

c. Teaching-learning processes

d. Barriers precluding the success of the inclusive process

e. Suggestions to improve the inclusive process in the ELL Classroom

The final chapter will provide the conclusions and the recommendations made

based on the findings. It will also provide suggestions for future research in this area of

study.

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Chapter Five

Conclusions, Implications and Recommendations

The purpose of this research was to investigate the perspectives of teachers and

parents concerning the inclusion of special education students in the regular English

language learning classroom. This phenomenological study described what is really

happening in these school settings in the ELL classrooms without interrupting or

intervening with the existing situation; a look of what is. It intended to be a vivid

narration of the teachers’ and parents’ experiences and their daily interventions and

practices with special education students. The main focus was to gather feedback of their

needs and bring together information of what is really going on in ELL classrooms. The

objective was to improve the Special Education Program in Puerto Rico’s school system.

It demonstrated how these educators and parents feel and express themselves about the

phenomenon of inclusion. The Special Education Program is currently on the spotlight.

Newspapers bring news everyday concerning this topic. Inclusion has been a topic of

research for many years and it has followers as well as opponents. This investigation is

not conclusive and cannot be generalized. Max Van Manen (1997) indicates that

“phenomenology does not produce generalizable data and the samples are generally very

small, it cannot be said that the experiences are typical.” (p. 2). Many of the exposed

ideas are similar to ideas revealed in other related investigations.

This study sought to explore through research questions and aesthetic expressions

(poems, drawings or narratives) the phenomenon of inclusion as it is experienced by

teachers and parents in selected high schools in an eastern school district of Puerto Rico.

According to Johnson (2001),

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[…] non-experimental studies fall under the category of being descriptive when

the primary focus for the research is to describe some phenomenon or to

document its characteristics. Such studies are needed in order to document the

status quo or do a needs['] assessment in a given area of interest. (p. #)

This type of method can generate meaningful results with a small sample group

such as the one used in this study. The conclusions are based on the findings of the

interviews and aesthetic expressions that are representative of the status quo of this

phenomenon in this particular region in this specific time. The conclusions will be stated

according to the categories identified in the interviews made using the Corbin and Strauss

open coding process. Categories identified through this research process were classified

as perceptions regarding the practice of inclusion in the secondary level schools and were

examined to facilitate the interpretation and the reduction of data obtained. The research

questions are answered with these conclusions.

Conclusions

Category I. General perceptions and effectiveness of the inclusion process.

The first three research questions stated were:

1. What are the perspectives of the English as Second Language teachers on the

inclusion process in their classroom?

2. What are the perspectives of the Special Education teachers on the inclusion

process in the ELL classroom?

3. What are the perspectives of the parents on the inclusion process in the ELL

classroom?

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Based on the findings obtained from the semi-structured interviews and the

aesthetic representations of inclusion mentioned in chapter four, the conclusions

concerning this first category were:

ESL teachers in Puerto Rico do not have the courses necessary to deal with

students with disabilities.

Teachers need professional development in the areas of handling diversity and

disabilities.

Special Education teachers were not given courses to provide remediation or

follow up in the English subject.

Regular ESL teachers make the accommodations that are required for each

student as indicated in their individual educational plan and try to accommodate

the curriculum without knowing if they are doing it right.

Special Education teachers have to be prepared in all subject areas.

Parents and teachers are not receiving courses or workshops that deal

specifically with learning disabilities and how to work with them.

Inclusion is an excellent method that, if implemented properly, can help LD

students reach their educational goals.

The proper implementation of inclusive processes requires the collaboration of

all the parties (parents, teachers, professionals, administrators, policy makers,

agencies involved, etc.).

Parents of students with special needs must provide follow up to the skills

being covered in the classrooms after school hours for there to be academic

progress.

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Category II. Resources and support system. Research question number

four was: What are the suggestions made by all three categories of participants to

improve the inclusion process in the ELL classroom? The teachers and the parents

basically mentioned the lack of resources and support for the Special Education Program.

The conclusions concerning this matter were:

ESL teachers with large groups of students need a teacher assistant to be able

to individualize instruction.

ESL teachers need support from the Special Education staff to help LD

Administrators do not provide instructional time for ESL teachers to meet with

the team of teachers who work with LD students to accommodate the students’

needs, evaluate their progress and plan for their learning.

Administrators have to provide a technologically equipped resource room for

students to do their homework and share with their non-disabled peers that can

serve as tutors to facilitate their learning process.

Teachers need Special Education teachers or private companies to provide

learning resources (adapted books and activities) specifically developed for LD

learners to facilitate language acquisition and curriculum adaptation according

to disability.

Not all ELL classrooms are technologically equipped.

ESL teachers and parents of LD students must be in constant communication to

achieve academic goals set in the students’ IEP.

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Category III. Teaching-learning processes. Fully inclusive schools are those

that do not differentiate between general classroom and special education classrooms. In

totally inclusive schools, students receive all their classes in the general classrooms and

any additional help or special instruction by the Special Education staff is provided in the

general classroom. The students with disabilities are treated like regular students of the

class. Nevertheless, in Puerto Rico most specialized services that involve the use of

special equipment or services that might be distracting to the rest of the group are

provided outside the regular classroom. Special Education students in these high schools

receive more intensive instructional sessions provided by the Special Education teachers

in Math, Spanish and reading comprehension in a resource room. They receive other

related services, such as therapies (speech, language therapy, occupational or physical

therapy, counseling, psychological services, and social work) in different areas assigned

in the schools. These high schools offer these interventions in available rooms.

The teaching-learning processes require dedication and time to be effective. ESL

teachers have to know about the disabilities, methodologies and strategies that are

effective for the diversity of students they have in their different groups. The final goal is

to improve the learners’ academic outcomes. The learning environment must be

adequate and supply different technological resources and materials as mentioned by the

participants of this study. The amount of students in a group can be a factor that might

affect the possibility of providing individualization as some teachers and parents

indicated. Teachers also stated that disabled students have difficulty sustaining attention

and are easily distracted. According to Barkley (1998), students should be assigned a

desk away from places that can provide distractions, such as windows or hallways, and

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near the teacher for monitoring purposes. Some LD students are not organized. Pfiffner

& Barkley (1998) suggest that teachers can find ways to communicate with parents and

send assignments daily, such as individual folders. ESL teachers have to deal with

various characteristics such as: deficient learning strategies, poor reading skills, motor

skills (copy slowly), inability to reason abstractly, difficulty interpreting what is read and

reasoning, etc. Adapting instruction requires commitment, willingness, and time.

Teachers have to present their lessons using various modalities, such as creating visuals,

power points and recordings (audio and video tapes). Most of the interviewed teachers

pointed out the lack of time as a primary factor or cause of their inability to adapt or

differentiate instruction. The conclusions concerning this category were:

ESL teachers need instructional time to adapt and differentiate instruction.

The learning environment is an essential factor for the teaching-learning process

to be effective and must be prepared and maintained accordingly.

Special needs students require individualization.

Parents and teachers have to be in constant communication and construct a

working relationship to improve the students’ learning.

Category IV. Barriers precluding the success of the inclusive process.

Teachers’ and parents’ perspectives concerning the barriers that preclude the inclusive

paradigm in schools are various. At this specific setting, teachers and parents mentioned

various factors that were affecting the Special Education program. The conclusions based

on these perspectives were:

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Teachers lack preparation concerning teaching methodologies and techniques for

disabled students and time for planning and differentiating instruction affecting

LD students.

Large amount of students in groups limits the teachers’ possibility of

individualizing instruction.

High schools must provide a resource room equipped with computers, printers,

copiers and internet access that is opened during school hours for all students

(regular and with disabilities) to do their assignments and for tutoring purposes.

The Department of Education must evaluate the requirements for educators to be

certified in various teaching areas to include courses that help them deal with

diversity and disabilities.

Parent involvement in their children’s education is imperative.

Resources and support must be allocated effectively.

Paper work must be minimized to provide time for differentiating instruction.

Category V: Suggestions to improve the inclusive process in the ELL.

Classroom. All the participants made suggestions on how to improve the services

offered to students with special needs. The conclusions concerning their suggestions are:

A reevaluation of teachers’ certification requirements in order to include courses

that help educators deal with students that have special needs.

The allotment of time for planning among concerning parties must be a priority of

schools’ administrators.

Resources must be distributed effectively by government agencies.

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Parents must receive workshops and conferences that help them deal with the

particular needs of their children.

The physical school environment of these schools must be improved to facilitate

the learning process of these adolescents.

Group arrangements in a school must consider the amount of students that have

special needs in that group and their disability.

Implications

The implications of not complying with laws and human rights are definitely a

serious matter. Education is fundamental in society. Providing the best services and

education to all students is placing the foundation for our future generation. The

formation of professionals and good citizens is the responsibility of all governments. The

Special Education Program has its purpose. All students deserve to be treated equally

and placed in the least restrictive environment. Parents in these high schools are pleased

with the achievements gained so far. There is a long way to go.

Teachers, parents, administrators, agencies and specialists must join forces to

create a better and equal society. The students with special needs have the right to

receive quality education and to be able to move towards independence. The teaching

staff must be prepared to handle diversity, make accommodations and facilitate the

learning of the curriculum. ESL teachers need resources and support to be able to help

these students. Education must be a priority in any prosperous civilization. The

implications of not prioritizing the education of all the members of society will definitely

incur in a poor educated society.

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The Department of Education is responsible for providing courses to teachers,

reviewing certification requirements of the teaching staff and assuring the best

educational environment for these students with disabilities. Teachers cannot be made

responsible for processes in which they lack knowledge and practice. They also have the

imperative need of available books and materials adapted to the different disabilities.

This phenomenological study took place during a time of economic crisis in

Puerto Rico. The experiences with this phenomenon and the future of it have to be

reviewed at a later time to verify the status quo again. At this moment, this program will

encounter great difficulties to improve the current situation.

Recommendations

Based on the data obtained from the semi-structured interviews and the artistic

illustrations it must be stated that the participants believe all children have the right to an

equal education and equal treatment. The parents are pleased with the way their children

are treated at their schools. Even though, the Special Education program can be

improved to provide a better education for students with disabilities. This section will

provide several recommendations that can be considered priority.

Even though teachers and parents are somewhat confused on the definitions of the

terms inclusion and integration; they understand what is being discussed in this study.

The findings of this investigation are consistent with other related studies. The battle of

parents with students with disabilities has gone a long way. The school system has

experienced a change or reform from segregation (mid 1800s) to integration (1970s till

1980s), and is now moving towards being inclusive (1990s). The inclusion method has

opponents and allies. Opponents and allies find ways of defending their point of view.

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No matter what is stated, teachers are the ones that deal with the situation on a day-to-day

basis. One of the most outstanding barriers is the teachers’ lack of preparation. Connie

Titone (2005) of the Villanova University reported that one of the major obstacles for the

past ten years to successful inclusion has been the lack of effective preparation for

teachers. The amount of students that belong to the Special Education program is

increasing every year, as evidenced in the initial chapters. All teachers will be working

with students with special needs. (a) The first recommendation is that teachers need to be

educated in matters concerning diversity, differentiation and disabilities. According to

Joyce, B., & Weil, M. (1986) many general education teachers do not have the training

and skills to accommodate special needs students in a general education classroom

setting. It is indicated that professional training and supportive services can help address

these concerns that many parents and teachers have nowadays.

In Puerto Rico, the educational system is in a restructuring process. Puerto Rico is

going through a deep economic crisis that is limiting the resources that schools receive.

Therefore, (b) the second recommendation is that resources and support for these teachers

be allocated mindfully and meticulously. Parents are concerned with these matters as

evidenced in their interviews.

Teachers, aside from dealing with learning theories and diverse policies, also have

to deal with the accommodations of the Special Education students. Many educators

work extra hours in their home without compensation. The paperwork load is a major

anxiety for these professionals. Standards, expectations, curriculum maps,

differentiation, assessment, re­teaching, interventions, electronic attendance,

individualization, activities, exercises, monthly plan, daily plan, pacing, counseling,

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tabulations, testing, and tables of specifications are some of the long list of terms that

teachers are associated with. Therefore, (c) a third recommendation is to minimize the

paperwork to provide time for planning with the staff that deals with this population of

students.

Many students with disabilities have short attention spans. Teachers must be

creative. They have to make adaptations, use colorful graphics, and incorporate videos

among many other existing possibilities to enhance their classes. ESL teachers indicated

that there is a need of materials (books, exercises, audio, video tapes, etc.) made

exclusively for students with special needs. Therefore, (d) the fourth recommendation is

the acquisition of textbooks, visuals, cardboards, technology, needed audiovisual

equipment and exercises that can be used with students that have diverse disabilities.

These resources will improve the acquisition of skills.

Parent involvement is a crucial factor for students with disabilities to improve

academically and socially. Teachers and parents recognize that parents play an important

role in the academic improvement of the students with disabilities. Two of the

participants indicated that they visited the school twice each month. It is recommended

that the parents of students with disabilities visit the school twice a week. Most of the

students that belong to the special education program require follow up in the various

subjects covered in the school. It is also necessary that the parents provide remedial or

corrective lessons at home, especially in the subjects that are difficult for their children.

Teachers are not the only ones that can be held responsible for the academic situation of

the students with disabilities.

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Recommendations for Research. This study was carried out in order to

understand the phenomenon of inclusion as experienced by teachers and parents in

certain high schools in Las Piedras school district. This investigation is one of a limited

number of studies carried out in Puerto Rico within this scope of study. The lack of

research on teachers’ and parents’ perspectives of inclusion at the high school level is

extremely limited. Most of the studies were carried out in the elementary grades and in

subjects that are not English. There is a need for further additional qualitative and

quantitative inquiries related to the inclusion paradigm. The contributions made can be

positive to improve students’ performance and the delivery of service by all parties

involved in the teaching of students with special needs.

The recommendations for further investigation are:

1. The replication of studies like this one in other school districts to expand

knowledge and understanding of this phenomenon for analysis of similarities

and differences. The purpose is to improve inclusive practices.

2. Studies concerning subjects such as parents’ involvement in educational

matters, methodologies or strategies effective for teaching students with

special needs, and the creation of an inclusive model.

3. Case studies of schools with effective early intervention programs that can

help minimize improper registration of students that do not exhibit disability.

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Appendixes

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Appendix A: IRB Evaluation/Approval

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Appendix B: Invitation Letter for Participants

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Appendix C: Informative Sheet for English Teachers

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Appendix D: Informative Sheet for Parents and Special Education Teachers

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Appendix E: DEPR Letter of Authorization of Investigation

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Appendix F: ESL Teachers’ Interview Protocol

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Appendix G: Special Education Teachers’ Interview Protocol

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Appendix H: Parents’ Interview Protocol

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Appendix I: Proofreader’s Certification