ultratech cement-

8/13/2019 ultratech cement-

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TOPIC

HUMAN RESOURCE MANAGEMENT

OF

ADITYA BIRLA GROUP

SUBMITTED BY

PROJECT GUIDE

SUBMITTED TO


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VISITING CERTIFICATE


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Index

Sr. No. Topic Page No.

1 INTRODUCTION

2 ADITYA BIRLA GROUP

VISION

MISSION

VALUES

GLOBALLY

3 BEYOND BUSINESS

PLANT PRO!ILE

" INDUSTRY PRO!ILE

# PEOPLE MANAGEMENT AT ULTRA TEC$ CEMENT

% REASEARC$ MET$ODOLOGY

& EMPLOYEE RETENTION

'RESEARC$ DESIGN

1( ANALYSIS AND INTERPRETATION

11 !INDING

12 SUGGESTION

13 BIBLOGRAP$Y

INTRODUCTION


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T)e A*i+,a Bir-a Grop i/ a0 I0*ia0 -+i0a+io0a-co0g-oera+ecorpora+io0)ea*ar+ere* i0 Mai4 Ma)ara/)+ra4 I0*ia.56I+ opera+e/ i0 33 co0+rie/ 7i+)ore +)a0 1334((( ep-o,ee/ 7or-*7i*e. T)e grop )a/ *i8er/i9ie* /i0e//i0+ere/+/ a0* i/ *oi0a0+ p-a,er i0 a-- +)e /ec+or/ i0 7)ic) i+ opera+e/ /c) a/8i/co/e /+ap-e 9ier4 e+a-/4 cee0+4 8i/co/e 9i-ae0+ ,ar04 ra0*e* appare-4caro0 -ac:4 c)eica-/4 9er+i-i;er/4 i0/-a+or/4 9i0a0cia- /er8ice/4 +e-eco4 BPOa0* IT /er8ice/.

T)e A*i+,a Bir-a grop i/ a US< ( i--io0 co0g-oera+e 7)ic) ge+/ #( = o9i+/ re8e0e/ 9ro o+/i*e I0*ia. T)e A*i+,a Bir-a Grop )a/ ee0 a*>*ge* +)ee/+ ep-o,er i0 I0*ia a0* ao0g +)e +op 2( i0 A/ia , +)e $e7i++?Eco0oic

Tie/ a0* @a-- S+ree+ or0a- S+*, 2((%. T)e origi0/ o9 +)e grop -ie i0 +)eco0g-oera+e o0ce )e-* , o0e o9 I0*ia/ 9oreo/+ i0*/+ria-i/+/Mr. G)a0/),a Da/ Bir-a.

A*i+,a Bir-a i/ orga0i;e* i0+o 8ario/ //i*iarie/ +)a+ opera+e acro// *i99ere0+

/ec+or/. Ao0g +)e/e are 8i/co/e/+ap-e 9ier4 0o0?9erro/e+a-/4 cee0+4

8i/co/e 9i-ae0+ ,ar04 ra0*e* appare-4 caro0 -ac:4 c)eica-/4 Re+ai-0*er

+)e More ra0* /perar:e+/4 9er+i-i;er/4 c)eica-/4 i0/-a+or/4 9i0a0cia-

/er8ice/4 +e-eco4 BPOa0* IT/er8ice/. T)e Grop co0/i/+/ o9 9i8e ai0

copa0ie/4 7)ic) opera+e i0 8ario/ i0*/+r, /ec+or/ +)rog) //i*iarie/4 >oi0+8e0+re/4 e+c. T)e/e are $i0*a-co4 Gra/i4 A*i+,a Bir-a N8o4 I*ea

ce---ara0* U-+raTec) Cee0+.

TH E AD IT YA B IR LA GR OU P
http://en.wikipedia.org/wiki/Multinational_corporationhttp://en.wikipedia.org/wiki/Conglomerate_(company)http://en.wikipedia.org/wiki/Mumbai,_Maharashtrahttp://en.wikipedia.org/wiki/Aditya_Birla_Group#cite_note-3http://en.wikipedia.org/wiki/Ghanshyam_Das_Birlahttp://en.wikipedia.org/wiki/Viscosehttp://en.wikipedia.org/wiki/Non-ferroushttp://en.wikipedia.org/wiki/Cementhttp://en.wikipedia.org/wiki/Chemicalshttp://en.wikipedia.org/wiki/Retailhttp://en.wikipedia.org/wiki/Fertilizershttp://en.wikipedia.org/wiki/Chemicalshttp://en.wikipedia.org/wiki/Insulatorshttp://en.wikipedia.org/wiki/Financial_serviceshttp://en.wikipedia.org/wiki/Financial_serviceshttp://en.wikipedia.org/wiki/Telecommunicationhttp://en.wikipedia.org/wiki/Business_process_outsourcinghttp://en.wikipedia.org/wiki/Information_technologyhttp://en.wikipedia.org/wiki/Hindalcohttp://en.wikipedia.org/wiki/Grasimhttp://en.wikipedia.org/wiki/Idea_cellularhttp://en.wikipedia.org/wiki/Idea_cellularhttp://en.wikipedia.org/wiki/UltraTech_Cementhttp://en.wikipedia.org/wiki/Multinational_corporationhttp://en.wikipedia.org/wiki/Conglomerate_(company)http://en.wikipedia.org/wiki/Mumbai,_Maharashtrahttp://en.wikipedia.org/wiki/Aditya_Birla_Group#cite_note-3http://en.wikipedia.org/wiki/Ghanshyam_Das_Birlahttp://en.wikipedia.org/wiki/Viscosehttp://en.wikipedia.org/wiki/Non-ferroushttp://en.wikipedia.org/wiki/Cementhttp://en.wikipedia.org/wiki/Chemicalshttp://en.wikipedia.org/wiki/Retailhttp://en.wikipedia.org/wiki/Fertilizershttp://en.wikipedia.org/wiki/Chemicalshttp://en.wikipedia.org/wiki/Insulatorshttp://en.wikipedia.org/wiki/Financial_serviceshttp://en.wikipedia.org/wiki/Financial_serviceshttp://en.wikipedia.org/wiki/Telecommunicationhttp://en.wikipedia.org/wiki/Business_process_outsourcinghttp://en.wikipedia.org/wiki/Information_technologyhttp://en.wikipedia.org/wiki/Hindalcohttp://en.wikipedia.org/wiki/Grasimhttp://en.wikipedia.org/wiki/Idea_cellularhttp://en.wikipedia.org/wiki/Idea_cellularhttp://en.wikipedia.org/wiki/UltraTech_Cement


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i0 8i/io04 roo+e* i0 I0*ia0 8a-e/4 +)e grop i/ *ri8e0 , a per9ora0ce e+)ic pegge*

o0 8a-e crea+io0 9or i+/ -+ip-e /+a:e)o-*er/. O8er "( per ce0+ o9 i+/ re8e0e/ 9-o7

9ro i+/ opera+io0/ acro// +)e 7or-*. T)e A*i+,a Bir-a Grop/ pro*c+/ a0* /er8ice/

o99er *i/+i0c+i8e c/+oer /o-+io0/ 7or-*7i*e. T)e Grop )a/ opera+io0/ i0 2(

co0+rie/ ? I0*ia4 T)ai-a0*4 Lao/4 I0*o0e/ia4 P)i-ippi0e/4 Eg,p+4 C)i0a4 Ca0a*a4

A/+ra-ia4 USA4 U4 Gera0,4 $0gar,4 Bra;i-4 I+a-,4 !ra0ce4 LFeorg4

S7i+;er-a0*4 Ma-a,/ia a0* orea.

I0 I0*ia4 +)e Grop )a/ ee0 a*>*ge* The Best Employer in India and

among the top 20 in Asia , +)e $e7i++?Eco0oic Tie/ a0* @a-- S+ree+ or0a-

S+*, 2((%. T)i/ )a/ ee0 a00o0ce* rece0+-,.

G LOBAL LY T HE A DIT YA BI RL A G ROUP IS :

A e+a-/ po7er)o/e4 ao0g +)e 7or-*/ o/+ co/+?e99icie0+ a-i0 a0*

copper pro*cer/. $i0*a-co4 P-a0+J $o7ra) 9ro i+/ 9o-*4 i/ a !or+0e "((

Copa0,. I+ i/ a-/o +)e -arge/+ a-i0 ro--i0g copa0, a0* o0e o9 +)e 3 igge/+

pro*cer/ o9 priar, a-i0 i0 A/ia4 7i+) +)e -arge/+ /i0g-e -oca+io0 copper

/e-+er.No. 1 i0 8i/co/e /+ap-e 9ier

T)e 3r* -arge/+ pro*cer o9 i0/-a+or/

T)e +) -arge/+ pro*cer o9 caro0 -ac:

T)e 11+) -arge/+ cee0+ pro*cer g-oa--, a0* +)e 20* -arge/+ i0 I0*ia

@i+) /oe ore 0i+/ 7)ic) are 0*er co0/+rc+io0 0o74 ABG 7i-- ecoe

+)e -arge/+ cee0+ pro*cer i0 I0*ia , 2(13.

Ao0g +)e 7or-*/ +op 1" BPO B/i0e// Proce// O+/orci0g copa0ie/

a0* ao0g I0*ia/ +op 3

Ao0g +)e e/+ e0erg, e99icie0+ 9er+i-i;er/ p-a0+/.

I N I NDI A:


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A preier ra0*e* gare0+/ p-a,er H Gra/i Si+i0g/

T)e 20* -arge/+ p-a,er i0 8i/co/e 9i-ae0+ ,ar0

T)e 20* -arge/+ i0 +)e C)-or?a-:a-i /ec+or

Ao0g +)e +op " oi-e +e-ep)o0e copa0ie/

A -ea*i0g p-a,er i0 Li9e I0/ra0ce a0* A//e+ Ma0agee0+

H Bir-a S0 Li9e.

Roc: /o-i* i0 90*ae0+a-/4 +)e A*i+,a Bir-a Grop 0r+re/ a c-+re 7)ere /cce//

*oe/ 0o+ coe i0 +)e 7a, o9 +)e 0ee* +o :eep -ear0i0g a9re/)4 +o :eep eFperie0+i0g.

BEYOND BUSI NESS:

A 8a-e H a/e*4 cari0g corpora+e ci+i;e04 +)e A*i+,a Bir-a Grop i0)ere0+-,

e-ie8e/ i0 +)e +r/+ee/)ip co0cep+ o9 a0agee0+. Par+ o9 +)e Grop/ pro9i+/ i/

p-og)e* ac: i0+o ea0i0g9- 7e-9are H *ri8e0 i0i+ia+i8e/ +)a+ a:e a a-i+a+i8e

*i99ere0ce +o +)e -i8e/ o9 argi0a-i;e* peop-e. T)e/e ac+i8i+ie/ are carrie* o+ 0*er

+)e aegi/ o9 +)e A*i+,a Bir-a Ce0+re 9or Co0i+, I0i+ia+i8e/ a0* Rra-

De8e-ope0+4 7)ic) i/ /pear)ea*e* , Mr/. Ra>a/)ree Bir-a.

@or:i0g i0 3%(( 8i--age/.

Reac)i0g o+ +o % i--io0 peop-e a00a--, +)rog) +)e A*i+,a Bir-a Ce0+re 9or

Co0i+, I0i+ia+i8e/ a0* Rra- De8e-ope0+4 -ea* , Mr/. Ra>a/)ree Bir-a.

!oc/ area/ areJ )ea-+) care4 e*ca+io0 //+a i0a-e -i8e-i)oo*4 i09ra/+rc+re

a0* proo+i0g /ocia- ca/e/.

R0 " Sc)oo-/ a0* 1& $o/pi+a-/.

Tra0/ce0*i0g +)e co08e0+io0a- arrier/ o9 /i0e// +o /e0* o+ a e//age +)a+

K@e Care.

12


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P LAN T P RO FILE

U LT R AT ECH C EM ENT LI MI

T ED

I NTRODUCTI ON:

U-+raTec) Cee0+ Lii+e* 7a/ 9ore* e99ec+i8e -, 2((4 7i+) +)e

*eerger o9 Cee0+ Di8i/io0 9ro Lar/e0 Toro Lii+e*4 a0* 7a/ +a:e0 o8er ,

+)e A*i+,a Bir-a Grop a0* go+ erge* i0+o A*i+,a Vi:ra .Bir-a Grop o9

I0*/+rie/.

U-+raTec) Cee0+ Lii+e* i/ a +ec)0o-og, *ri8e0 copa0, 7i+) -ea*i0g

e*ge capai-i+ie/ i0 9ie-*/ re-a+e* +o i09ra/+rc+re a0* a/ic i0*/+rie/. I0 +er/

o9 ai0 /+rea cri+eria 8i;.4 /a-e/4 pro9i+4 a//e+/ a0* ar:e+ capi+a-i;a+io04

U-+raTec) Cee0+ Lii+e* ra0:/ ao0g +op +e0 i0 I0*ia/ pri8a+e /ec+or. T)e

copa0, i/ a-/o ra0:e* )ig) , -e// +a0gi-e ,ar*/+ic:/ /c) a/ i0+e--ec+a- capi+a-

a0* ra0*?7or+).U-+raTec) Cee0+ Lii+e* i+/ //i*iarie/4 )a/ a09ac+ri0g 9aci-i+ie/ a+

1( -oca+io0/ i0 I0*ia a0* 3 Teri0a-/ i0c-*i0g o0e a+ Sri-a0:a. A-o/+ a-- +)e

9ac+orie/ )a8e /ecre* ISO?'((14 1((14 1&((1 O$SAS a0* o+)er cer+i9ica+e/ o9

+)e )ig)e/+ o r* er . U-+raTec) C e e 0 + L i i+ e* / * i /+ r i +i o 0 a 0*

/er8ice/ o + ?reac) 0*er-i0e/ i+/ /+ro0g c/+oer orie0+a+io0. T)e 0e+7or:

eF+e0*/ +o 8ir+a--, e8er, *i/+ric+ i0 +)e co0+r,. A co0cer0 9or +)e e08iro0e0+

i/ a0 i0+egra- par+ o9 +)e copa0,/ 8i/io0. U-+raTec) Cee0+ Lii+e* i/

coi++e* +o gro7+) i0 co0/o0a0ce 7i+) +)e eco-og, a0* +)e 0ee*/ o9 +)e

co0i+ie/ i+ /er8e/.

U-+raTec) Cee0+ Lii+e* i/ I0*ia/ -arge/+ cee0+ pro*cer4 7i+)

a a09ac+ri0g capaci+, o9 o8er 1% i--io0 +o0/ per ,ear.

U-+raTec) Cee0+ Lii+e* a09ac+re/ a0* ar:e+/.

Or*i0ar, Por+-a0* cee0+ H 3 gra*e/ "3 gra*e/

Por+-a0* B-a/+ !r0ace S-ag Cee0+

Por+-a0* Po;;o-a0a Cee0+

1


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3


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U L TRAT ECH CEMENT PL ANTS ARE L OCATED

AT:

1. A7arpr cee0+ 7or:/. A7arpr4 Ma)ara/)+ra

2. $iri cee0+ 7or:/. $iri 4 Ma*),a Pra*e/)

3. G>ara+ cee0+ 7or:/. o8a,a4 G>ara+

. A0*)ra Pra*e/) cee0+/ 7or:/. Ta*pa+ri4 A0*)ra Pra*e/)

U L TRAT ECH CEMENT GRI NDI NG UNI TS AREL OCATED AT:

1. ar/g*a Ori//a

2. Ara::o0a Tai-0a*

3. Drgapr @e/+ Be0ga-

U L TRAT ECH CEMENT LI MI TED S UBSI DI ARI ES:

Cement P!nt":

Nara*a Cee0+ Copa0, Lii+e* G>ara+

G#$nd$n% Un$t":

Mag*a--a G>ara+

Ra+0agiri Ma)ara/)+ra

U L TRAT ECH CEMENT T ERMI NAL S ARE L

OCATED AT:

1. Na8i Mai Mai

2. Ma0ga-ore Teri0a- ar0a+a:a

3. U-+raTec)?Ce,-i0co Sri-a0:a

1


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P L ANT CAPACI TY:

E8e0 +)og) +)e p-a0+ )a/ /+ar+e* 7i+) a0 i0/+a--e* capaci+, o9 #4((( TPD4

-a+er? o0 +)e capaci+, )a/ ee0 e0)a0ce* +o &'((( TPD) T)e cee0+ p-a0+/

i0/+a--e* capaci+, i/ 2 i--io0 +o0/ per a00 MTPA. APC@ ca+er/ +o +)e

cee0+ /er/ i0 +)e /o+)er0 par+ o9 I0*ia. I+ i/ i*ea--, -oca+e* a/ 9ar a/ +)e ar:e+ i/

co0cer0e*.

U NI *UE F EATURES OF AP C+:

A pec-iari+, o9 U-+raTec) Cee0+ Lii+e*/ APC@ i/ +)a+ its mines fall in

Kurnool district while the plant is in Anantapur District.

o0-, cee0+ p-a0+ i0 U-+raTec) Cee0+ Lii+e*4 7i+) a /p-i+ -oca+io0 o9

e0+ire ai0 p-a0+ o0 +op o9 a )i--oc: a0* +)e pac:i0g p-a0+ *o70 +)e )i--.

O0e o9 +)e p-a0+/ /i0g i0i e0erg, 9or cee0+ a09ac+ri0g.

o0-, p-a0+ 7)ere +)e e0+ire cee0+?-oa*i0g ra:e o9 ( 7ago0/ ca0 e

p-ace* o0 o0e /+re+c) co0/+rc+e* o0 e0gi0e o0 -oa* co0cep+.

T)e RCC c)i0e, a+ +)e p-a0+ i/ +)e +a--e/+ i0 +)e I0*ia0 cee0+ I0*/+r,.

I+ )a/ +7o 8er+ica- ra7 i--/ A+oF "( )a8i0g a ro--er *iae+er o9 " M

+)e/e are +)e igge/+ i--/ i0 +)e co0+r,.

!ir/+ 0i+ +o ip-ee0+ cop+eri;e* i--i0g 9or cee0+ -oa*i0g.


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H UM AN R ES OU RC ESY ST E M IN U LT RA T

EC H C EM E NT LIM ITE D:

$a0 Re/orce po-ic, i/ a0age* a+ corpora+e -e8e- a0* 0i+ -e8e-/.

Ma>or po-ic, a0* /+ra+egie/ i0 cer+ai0 area/ are 9or-a+e* a+ Corpora+e $R.

APC@ 9or-a+e/ +)e -oca- -e8e- /+ra+egie/ a0* po-icie/ i0 -i0e 7i+) +)e Corpora+e

$R. $R SET a+ U-+raTec)4 APC@4 ip-ee0+/ o+) -oca- -e8e- a0* corpora+e

-e8e- $R po-ice/ a0* /+ra+egie/. U0i+ $ea*4 Opera+io0/ $ea*4 !0c+io0a-

$ea*/ a0* U0i+ Per/o00e- Ma0ager are i08o-8e* i0 9or-a+i0g APC@ po-ice/ a0*

/+ra+egie/.

T)e Corpora+e $R reg-ar-, co0*c+/ $R co0c-a8e/ i0 or*er +o ri0g ao+

grea+er co)e/io0 o9 OD -e8e- $R po-ice/4 /o a/ +o a-ig0 +)e/e /,/+e/ 7i+)

i0*i8i*a- 0i+/ reiree0+/ a0* a-/o :eepi0g i0 8ie7 o8era-- /i0e// goa-/.

U0i+/ )ea* a0* $R )ea*/ a++e0* +)e/e ee+/.

MAN PO+ER:

Ba/e* o0 reiree0+ o9 i0*i8i*a- *epar+e0+/4 $ea* o9 +)a+ *epar+e0+

i/ a/:e* +o gi8e i09ora+io0 +o a0 po7er p-a00i0g *epar+e0+ regar*i0g +)e

0er o9 per/o0/ reire*. T)e *epar+e0+a- )ea*/ a//e// +)eir reiree0+/

a/e* o0 +)e

a8ai-a-e *epar+e0+a- >o *e/crip+io0 +o e0/re ro-e c-ari+, a0* +o a8oi*

ro-e aigi+,. T)e Ce0+ra- Per/o00e- Dep+. carrie/ o+ +)e recri+e0+ proce//.

T)e +o+a- ep-o,ee/ i0 APC@ are co8eri0g a-- *epar+e0+/ a/o0

2#.(#.2((%4 o+ o9 7)ic) 22" are i0 O99icer/ a0* Sper8i/or Ca*re4 are

Mo0+)-, ra+e* ep-o,ee/ a0* 1%" are Dai-, ra+e* ep-o,ee/. T)ere are 0ear-,

"(( co0+rac+ -aor/ 7or:i0g e8er, *a, o0 ca/a- a/i/.


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14/53

H $ "t/#- O 2

Cement:

T)e /earc) 9or e0 a*e o0*i0g a+eria-/ ega0 7i+) )a0 e0*ea8or +o

iic +)e )ai+/ gi9+e* , 0a+re. Si+a+io0/ c)a0ge* 7i+) gro7+) i0

pop-a+io0 *ri0g Pa-eo-i+)ic Age e0 /e* +o e0>o, a*ea+e /)e-+er pro8i*e* ,

0a+re.

T)e Bro0;e Age a-/o 7i+0e//e* +)e age o9 i-*i0g a+eria-/ 9ro c-a,

a/e* iF+re. T)e Bro0;e Age a-/o 7i+0e//e* +)e /e o9 air )ar*e0i0g -ie. T)i/

o8io/-, -i0:e* 7i+) +)e *i/co8er, o9 9ire a0* c)a0ce* ca-ci0a+io0/ o9 -ie/+o0e i0

/oe 9ore/+ +rac+/.

I0 +)e e8o-+io0ar, proce// +)e P)oe0icia0/ per9ec+e* +)e prac+ice o9 or+ar

prepara+io0 7i+) +)e r0+ -ie a0* 8o-ca0ic a/). T)e /e o9 -ie a0* i+/

prepara+io0 7a/ )a0*e* o8er 9ro ge0era+io0 +o ge0era+io0 +o pre/e0+ +ie/.

Mo*er0 Por+-a0* Cee0+ 7a/ i08e0+e* , OSEP$ ASPDIA o9 LEEDS i0

+)e ,ear 1&2 a0* +)i/ 7a/ pa+e0+e* a/ PORTLAND eca/e o9 i+/ )ar*e0i0g4 +)i/

/e* +o -oo: -i:e /+o0e 9ro I/-e o9 Por+La0*.

I0 o*er0 +eri0o-og, cee0+ ca0 e *e9i0e* a/ 9o--o7/JKT)e 7or* cee0+ ea0/ BOND a0* a+eria- po//e//i0g i0*i0g.

T)i/ cee0+i0g proper+, i/ ca--e* a/ Cement) Cee0+ a/ /e* i0 +)e co0/+rc+io0

i0*/+r, i/ a 9i0e i0orga0ic po7*er i0)ere0+4 co)e/i8e a0* a*)e/i8e proper+ie/. I+ i/

),*ra-ic a+eria-4 7)ic) /e+/ a0* )ar*e0/ o0 a**i+io0 o9 7a+er a0* ipar+/

/+re0g+) +o +)e /+rc+re.

E 3/ ,t$ /n /2 Cemen t $ n Ind$ !:

T)e a++ep+ +o pro*ce Cee0+ i0 I0*ia *a+e/ ac: +o 1&&' 7)e0 a

Ca-c++a a/e* 9ir a++ep+e* +o pro*ce Agri--acea/:a0:ar. T)e 9ir/+ orga0i;e*

a++ep+ +:o pro*ce Cee0+ o0 a a// /ca-e 7a/ a++ep+e* i0 1'( , So+)

I0*ia0 I0*/+rie/ Lii+e*. T)e gro7+) co0+i0e* a0* i0 1'3# e-e8e0 copa0ie/

eerge* +o 9or A//ocia+e* Cee0+ Copa0ie/ ACC. T)e 9ora+io0 o9 co0cre+e

a//ocia+io0 i0 I0*ia i0 1'2%4 )e-pe* +o pop-ari;e +)e /e o9 i0*ige0o/ cee0+.

B, 1'%4 I0*ia )a/ 23 cee0+ p-a0+/ 7i+) a capaci+, o9 2.2 i--io0 +o0e/ per

a00 +o +)e e8er i0crea/i0g *ea0* o9 cee0+.


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16/53

P EOPL E MANAGEMENT AT U L TRAT ECH

CEMENT LI MI TED:

4Em5/-ee De$%1t $" t1e 6e- t/ C,"t/me# De$%1t i/ +)e co08ic+io0 o9

U-+raTec) Cee0+Lii+e*.

U-+raTec) Cee0+ Lii+e*/ re/i*e0+ia- a0agee0+ *e8e-ope0+

ce0+er o99er/ ep-o,ee/ +)e oppor+0i+ie/ 9or 0o7-e*ge e0)a0cee0+ a0* -ear0i0g

+)rog) /e-9?/+*, a0* i0+ro/pec+io0. T)e 9ac-+, i/ *ra70 9ro I0*ia/ preier

a0agee0+ i0/+i++e/. U-+raTec) Cee0+ Lii+e* )a/ a-/o 9o0* a p-ace 9or

i+/e-9 a/ +)e o0-, A/ia0 eer o9 e0c)ar:i0g 9or 9or Aerica0

Socie+, 9or Trai0i0g De8e-ope0+ ASTD. Se-9?-ear0i0g 9aci-i+, copri/i0g

o9 progra/ o0 CD?ROMS e0a-e/ ep-o,ee/ +o 7or: a+ +)eir o70 p-ace.

RECRUI TMENT 7 S EL ECTI ON:

Recri+e0+ /orce/ i0c-*e4 a*8er+i/ee0+/ gi8e0 i0 0e7/paper/ a0*

*a+a a0:/4 *epe0*i0g po0 +)e a0po7er reiree0+/ a/ /+a+e* , *epar+e0+a-

)ea*/4 *epe0*i0g po0 +)e 0er o9 app-ica+io0/ recei8e*4 +)e a-i9ica+io0

a, e ge0era-i;e* i0 ca/e o9 8er, 9e7 app-ica+io0/. T)e04 +)e per/o0/ 7i+)

reire* a-i9ica+io0 are i0+er8ie7e*. T)e i0+er8ie7i0g pa0e- copri/e/ o9

per/o00e- o99icia-/ i0 +)e *epar+e0+. I9 +)e app-ica+io0/ are i0 -arge 0er +)e,

7i-- e /)or+?-i/+e* accor*i0g +o +)e 0or/ o9 +)e orga0i;a+io0.

T)e 7age oar* ep-o,ee/ are a//e//e* o0 9ac+or/

-i:eJ Tec)0ica- Ap+i+*e

E0g-i/) a0*

Cri+ica- Rea/o0i0g


17/53

A-- ep-o,ee/ are :ep+ 0*er proa+io0 9or a perio* o9 # o0+)/ a9+er >oi0i0g

a0* e9ore +)eir /er8ice/ are co09ire* o0 ro--/.

T)e OS ca*re ep-o,ee/ 7i-- e a//e//e* o0 9ac+or/ -i:eJMa0agee0+ Ap+i+*e

Lea*er/)ipBe)a8ior

T)e recri+e0+ o9 Dip-oa E0gi0eeri0g Trai0ee/ DET a0*

Gra*a+e E0gi0eeri0g Trai0ee/ GET are *o0e a+ Ce0+ra- Per/o00e- Depar+e0+

o0ce i0 a ,ear +)rog) Cap/ Se-ec+io0/ a*8er+i/ee0+/ i0 9ao/ 0e7/paper/.

T)e recri+e* ca0*i*a+e/ are :ep+ 0*er proa+io0 9or a perio* o9 2 ,ear/ a0* +)e0

are a/ore* +o /i+a-e c a * r e i0 +)e orga0i;a+io0. Dri0g +)e proa+io0

perio* +)e a/ore* ca0*i*a+e/ are /e0+ +o eac) *epar+e0+ +o ge+ acai0+e*

7i+) +)e *epar+e0+a- ac+i8i+ie/ a0* +)e0 +)e, are /e0+ +o +)e o+)er 0i+/ o9

U-+raTec) Cee0+ Lii+e* 9or proper orie0+a+io0 i0 +)e re/pec+i8e 9ie-*/.

P ERF ORMANCE APPRAI SAL S YSTEM:

U-+raTec) Cee0+ Lii+e* proa-, i/ +)e 9ir/+ orga0i;a+io0 i0 I0*ia

+o i0+ro*ce a0 i0+egra+e* $RD /,/+e i0 +)e ,ear 1'%" 7i+) +)e

i0+ro*c+io0 o9 Per9ora0ce Apprai/a- !ee*ac: Co0/e-i0g S,/+e.

PA i0c-*e/ /?/,/+e/ -i:eJ

Po+e0+ia- apprai/a-

Trai0i0g De8e-ope0+

Ep-o,ee co0/e-i0g a0*

Career P-a00i0g a0* De8e-ope0+.

I0 or*er +o pro8i*e a8e0e/ o9 gro7+)4 ao0g +)e @age Boar* ca*re4

Meri+ Ra+i0g proce*re i/ i0 p-ace. T)e per9ora0ce o9 +)e ep-o,ee e8a-a+e*

+)rog) a +7o H /+age proce// , ie*ia+e /perior a0* !aci-i+a+orC)apio0 o9

AETSET. !r+)er4 i0 or*er +o e0corage ore career oppor+0i+ie/ +o 7age oar*

ep-o,ee/4 copa0, )a/ a *e+ai-e* No0 H Sper8i/or +o Sper8i/or Sc)ee i0 p-ace.

T)e 0e7 i0i+ia+i8e/ i0 Per9ora0ce Apprai/a- S,/+e i0 APC@ are QO0-i0e

Per9ora0ce Apprai/a- -i0:e* 7i+) POORNATA o*-e. I+ i/ ip-ee0+e*

, Grop/ Corpora+e O99ice a+ Mai. I+ 7a/ /+ar+e* i0 -a/+ ,ear. T)i/

9or o9 Per9ora0ce Apprai/a- i/ ai0-, 9or O99icer/ a0* Sper8i/or/ o0-,.


18/53


19/53

INNOV ATI VE +OR 8I NG M ET HODOL OGI ES :

A) SURVEY 9 A FEEDBAC8 MECHANI SM:

U-+raTec)4 APC@ e-ie8e/ +)a+ 9ee*ac: i/ a a>or +oo- a0* a0 oppor+0i+,

+o ipro8e +)e orga0i;a+io0a- e99ec+i8e0e//. T)e a00a- 9ee*ac: 9ro

/r8e,/ co0*c+e* , B H Sc)oo- /+*e0+/ )e-p/ / +o ge+ +o :0o7 +)e ep-o,ee/

9ee-i0g/ a0* percep+io0/ o0 8ario/ i//e/ co0cer0i0g +)e orga0i;a+io0. Ba/e* o0

+)e a0a-,/i/4 $R SET 7i-- /i+ a repor+ +o U0i+ $ea* 9or 9r+)er re8ie7 a0*

0ece//ar, ac+io0/4 I//e/4 7)ic) reire Corpora+e $R a++e0+io04 7i-- e gi8e0 a/ a

i0p+ 9or re8ie7i0g po-icie/ a0* /+ra+egie/.

B) PARTI CI PATORY MECHANI SMS:

U-+raTec) /+ro0g-, /ppor+/ par+icipa+or, 7or: c-+re.

Ep-o,ee par+icipa+or, ec)a0i// /c) a/ Sgge/+io0

Sc)ee4 Se8a Coi++ee4 AET/4 are i0 p-ace. T)e/e 9or/ are a0 oppor+0i+, +o

+)e ep-o,ee/ +o *i/c// a0* arri8e a+ a *eci/io0 re/-+i0g i0 e99icie0c,4

pro*c+i8i+,4 co/+ /a8i0g4 /a9e+, c-ea0-i0e//4 or*er-i0e// e+c. T)i/ a/pec+ 7a/

re9-ec+e* po/i+i8e-, i0 OCS H (.

C) CHANGE MANAGEMENT I NI TI ATI VES:

I0 APC@ E0*ea8or +o ac)ie8e eFce--e0ce a0* ecoe 7or-* H c-a//

orga0i;a+io04 P#/e.t P!#$3!#t1!n 7a/ -a0c)e*. T)i/ i0i+ia+i8e )a/ 9aci-i+a+e*

+o+a- ep-o,ee i08o-8ee0+. Be0c)ar:i0g4 SiF Siga are +)e o+)er i0i+ia+i8e/

-a0c)e* 7i+) +)e o>ec+i8e o9 eFce--i0g 9r+)er a0* +o )e-p +)e orga0i;a+io0

pro*ce /er8ice/ e++er 9a/+er a0* c)eaper. T)i/ i0i+ia+i8e )a/ 9aci-i+a+e* +o+a-

ep-o,ee i08o-8ee0+.

D) CROSS FUNCTI ONAL P ERSPECTI VE :

U-+raTec)4 APC@ priari-, 9oc/e/ o0 ipar+i0g cro// H

90c+io0a- :0o7-e*ge o0 +)e a/i/ o9 PBO. !or e.g.4 A PACT -ea*er i/ o70er o9

a par+ic-ar PACT ;o0e irre/pec+i8e o9 core cope+e0c,.


20/53

E ) H ARMONI OUS +OR8 CUL TURE:O0e o9 +)e /cce// /+orie/ o9 U-+raTec) APC@ i/ +)e eFi/+e0ce o9

)aro0io/ 7or: c-+re. T)og) +)e p-a0+ i/ /i+a+e* i0 a 8o-a+i-e regio04 ,e+4 0o+ a

/i0g-e *a, i/ -o/+ *e +o i0*/+ria- *i/+ra0ce/. T)e 0i+ )a/ 7i+0e//e*

co0+i0o/-, -o7 ra+e o9 a/e0+eei/ o8er +)e ,ear/. T)i/ 7a/ a++ai0e* +)rog)

//+ai0e* i0+er8e0+io0 /c) a/ co0+i0o/ +rai0i0g 7i+) 7age oar* a0* co0+rac+

7or:e0.

T RAI NI NG S ETUP:

I0 -i0e 7i+) +)e orga0i;a+io0 8i/io0 o9 ./nt$n,/," !nd 3$0#!nt e!#n$n%'

U-+raTec) Cee0+ Lii+e* )a/ i0 +)e rig)+ ear0e/+ )a/ a*op+e* +)e

orga0i;a+io0a- 8ir+e/ o9 co0+i0o/ -ear0i0g +)rog) a /e+ o9 i0i+ia+i8e/. U-+raTec)

9ir-, e-ie8e/ +)a+ -ear0e* ep-o,ee/ are a0 i08a-a-e a//e+ +o +)e orga0i;a+io0.

E MPL OYMENT AVENUE:

T)e ep-o,e0+ po+e0+ia- o9 +)e copa0, i/ ao+ 3((( o+) *irec+ a0*

i0*irec+. T)ere 7ere ao+ 3(( ar+er/ i0 +)e +o70/)ip 9or ep-o,ee/ a0*

+)e pop-a+io0 7a/ ao+ 2((( i0c-*i0g ep-o,ee/4 co0+rac+or/ a0* o+)er/.


21/53

IR S CENARI O:

O0e o9 +)e /cce// /+orie/ o9 APC@ i/ +)e eFi/+e0ce o9 )aro0io/ 7or:

c-+re a0* a /e0/e o9 camaraderie4 +)og) +)e p-a0+ i/ /i+a+e* i0 a

po-i+ica--, 8-0era-e regio04 0o+ a /i0g-e *a, i/ -o/+ *e +o i0*/+ria- re-a+io0

pro-e. Pro H ac+i8e approac)4 par+icipa+or, c-+re4 co0+i0o/ i0+erac+io0 ,

$R per/o00e-4 )a0*-i0g grie8a0ce/ prop+-,4

/o0* *i/cip-i0ar, a0agee0+ cop-e*

7i+) co0+i0o/ *o/e o9 e)a8iora- prograer/ 7ere /oe o9 +)e IR

i0i+ia+i8e/. T)e re/-+ i/ +)a+ +)e copa0, +o+a--, 90c+io0/ i0 a 0o0 H 0io0i;e*

e08iro0e0+.

CORPORATE S OCI AL RESPONSI BI L I TY:

T)e copa0, i/ re0*eri0g /ig0i9ica0+ /ocia- /er8ice/ +o +)e

/rro0*i0g 8i--age/ o9 +)e 9ac+or, -ii+/. A9+er +)e copa0, i/ e/+a-i/)e* +)ere

i/ +ree0*o/ progre// i0 +)e /rro0*i0g 8i--age/ eco0oica--, a0* /ocia--,.T)e copa0, i/

re0*eri0g 8ario/ 7e-9are ea/re/ a0* co0i+, *e8e-ope0+ ac+i8i+ie/ i0

+)e /rro0*i0g 8i--age/ o9 +)e 9ac+or, 0*er 8ario/ go8er0e0+ /c)ee


22/53

22

RE S EA RC H M ET HO DO LO GY

T IT LE

A STUDY ON EMPLOYEE RETENTION

I N T RO DU CT I O N

T)i/ e+)o*o-og, i0c-*e/ 0ee* o9 +)e /+*,4 o>ec+i8e/ o9 +)e /+*,4

re/earc) *e/ig04 co--ec+io0 o9 *a+a a0* +)e -ii+a+io0/ o9 +)e /+*,.

O BJE CT I VE S O F TH E ST U DY

T)e o>ec+i8e/ o9 +)e /+*, are

To /+*, +)e pre/e0+ re+e0+io0 /+ra+egie/ a*op+e* , +)e copa0,. To a//e// +)e /a+i/9ac+io0 -e8e- o9 ep-o,ee 7i+) eFi/+i0g re+e0+io0 /+ra+egie/.

S T ATE ME N T O F T HE P RO BLE M

Ep-o,ee/ are +)e o/+ ipor+a0+ a0* 8a-a-e a//e+ o9 a0

orga0i;a+io0. Ep-o,ee/ are +)e 9o0*a+io0 o9 a0 orga0i;a+io0. Re+ai0i0g +)e i/

a0 ipor+a0+ a/ )iri0g +)e i0 +)e 9ir/+ p-ace. $e0ce i+ i/ 0ece//ar, +o :0o7 +)e

/+ra+egie/ /e* +o re+ai0 +)e ep-o,ee/ i0 +)e orga0i;a+io0.

N E E D FO R T H E ST U DY

T)e pre/e0+ /+*, i/ 9oc/ o0 +)e eFi/+i0g re+e0+io0 /+ra+egie/ i0 -+ra+ec)

cee0+ L+* a0* 9i0*o+ +)e /a+i/9ac+io0 -e8e- o9 a0 ep-o,ere regar*i0g +)e

/+ra+egie/.


23/53

23

FA CT OR S T HA T A FFE C TS RE T EN

T IO N :

S)i9+i0g ar:e+/ Dea0*/ 9or /peci9ic /:i--/ B/i0e// co0*i+io0/ Deograp)ic/ Li9e/+,-e c)a0ge/ Tec)0o-og, i//e/

Tre0*/ i0 7or: -i9e *eci/io0 a/ ep-o,ee/ 0ee*/ c)a0ge

+ HA T MA 8E S E M P LO YE E LE AV E S;

Ep-o,ee/ *o 0o+ -ea8e a0 orga0i;a+io0 7i+)o+ a0, /ig0i9ica0+ rea/o0. T)ere are

cer+ai0 circ/+a0ce/ +)a+ -ea* +o +)eir -ea8i0g +)e orga0i;a+io0. T)e o/+ coo0

rea/o0/ ca0 eJ

o i/ 0o+ 7)a+ +)e ep-o,ee eFpec+e* +o eJ Soe+ie/ +)e >o re/po0/ii-i+ie/

*o0+ coe o+ +o e /ae a/ eFpec+e* , +)e ca0*i*a+e/. U0eFpec+e*>o re/po0/ii-i+ie/ -ea* +o >o *i//a+i/9ac+io0.

No gro7+) oppor+0i+ie/J No or -e// -ear0i0g a0* gro7+) oppor+0i+ie/ i0 +)e

crre0+ >o 7i-- a:e ca0*i*a+e/ >o a0* career /+ag0a0+.

Lac: o9 apprecia+io0J I9 +)e 7or: i/ 0o+ apprecia+e* , +)e /per8i/or4 +)e

ep-o,ee 9ee-/ *e?o+i8a+e* a0* -o/e/ i0+ere/+ i0 >o.

Lac: o9 +r/+ a0* /ppor+ i0 co7or:er/4 /e0ior/ a0* a0agee0+J Tr/+ i/ +)e

o/+ ipor+a0+ 9ac+or +)a+ i/ reire* 9or a0 i0*i8i*a- +o /+a, i0 +)e >o No0?

/ppor+i8e co7or:er/4 /e0ior/ a0* a0agee0+ ca0 a:e o99ice e08iro0e0+

09rie0*-, a0* *i99ic-+ +o 7or: i0.

S+re// 9ro o8er7or: a0* 7or: -i9e ia-a0ce/J o /+re// ca0 -ea* +o 7or: -i9e

ia-a0ce/ 7)ic) -+ia+e-, a0, +ie/ -ea* +o ep-o,ee -ea8i0g +)e orga0i;a+io0.

Cope0/a+io0J Be++er cope0/a+io0 pac:age/ ei0g o99ere* , o+)er copa0ie/

a, a++rac+ ep-o,ee/ +o7ar*/ +)e/e-8e/.

Ne7 >o o99erJ A/ a++rac+i8e >o o99er 7)ic) a0 ep-o,ee +)i0:/ i/ goo* 9or )i

7i+) re/pec+ +o >o re/po0/ii-i+,4 cope0/a+io04 gro7+) a0* -ear0i0g e+c.4 ca0 -ea* a0

ep-o,ee +o -ea8e +)e orga0i;a+io0.


24/53

2

IM P OR TA NC E O F EM P LOY E E RE T EN T IO N

No7 +)a+ /o c) i/ ei0g *o0e , orga0i;a+io0/ +o re+ai0 i+/ ep-o,ee/

7), i/ re+e0+io0 /o ipor+a0+ I/ i+ >/+ +o re*ce +)e +r0o8er co/+/ @e--4 +)ea0/7er i/ a *e9i0i+e 0o. i+/ 0o+ o0-, +)e co/+ i0crre* , a copa0, +)a+ ep)a/i;e/

+)e 0ee* o9 re+ai0i0g ep-o,ee/ + a-/o +)e 0ee* +o re+ai0 +a-e0+e* ep-o,ee/ 9ro

ge++i0g poac)e*.T)e proce// o9 re+e0+io0 7i-- e0e9i+ a0 orga0i;a+io0 i0 +)e 9o--o7i0g

7a,/J

1. T he Cost of turnoer : T)e co/+ o9 ep-o,ee +r0o8er

a**/ )0*re*/ o9 +)o/a0*/ o9 o0e, +o a copa0,/ eFpe0/e/. @)i-e i+ i/

*i99ic-+ +o 9--, ca-c-a+e +)e co/+ o9 +r0o8er 4 i0*/+r, eFper+/ o9+e0 o+e

2"= o9 +)e a8erage ep-o,ee /a-ar, a/ a co0/er8a+i8e e/+ia+e.

2. Loss of Co!"#n$ % no&' e()e: @)e0 a0 ep-o,ee -ea8e/4

)e +a:e/ 7i+) )i 8a-a-e :0o7-e*ge ao+ +)e copa0,4 c/+oer/4 crre0+

pro>ec+/ a0* pa/+ )i/+or,. O9+e0 c) +ie a0* o0e, )a/ ee0 /pe0+ o0 +)e

ep-o,ee i/ eFpec+a+io0 o9 a 9+re re+r0.

3. I nterru"t* on of Custo!er Se#3$.eJ C/+oer/ a0* c-ie0+/

*o /i0e// 7i+) a copa0, i0 par+ eca/e o9 +)e peop-e. Re-a+io0/)ip/ are

*e8e-ope* +)a+ e0corage co0+i0e* /po0/or/)ip o9 +)e /i0e//. @)e0 a0

ep-o,ee -ea8e/4 +)e re-a+io0/)ip/ +)a+ ep-o,ee i-+ 9or +)e copa0, are

/e8ere*4 7)ic) co-* -ea* +o po+e0+ia- c/+oer -o//.

. T urnoer ' e#(s to !ore turnoers : @)e0 a0

ep-o,ee +eri0a+e/4 +)e e99ec+ i/ 9e-+ +)rog)o+ +)e orga0i;a+io0/. Co?

7or:er/ are o9+e0 reire* +o pic: p +)e /-ac:. T)e 0/po:e0 0ega+i8i+,

o9+e0 i0+e0/i9ie/ 9or +)e reai0i0g /+a99.

". + oo(&* ' ' of the Co!"#n$ : T)e goo*7i-- o9 a copa0,

i/ ai0+ai0e* 7)e0 +)e a++ri+io0 ra+e/ are -o7. $ig)er re+e0+io0 ra+e/ o+i8a+e

po+e0+ia- ep-o,ee/ +o >oi0 +)e orga0i;a+io0.

#. Re)#* n* n) ef f * ,* en,$: I9 a0 ep-o,ee re/ig0/4 +)e0 goo*

ao0+ o9 +ie i/ -o/+ i0 )iri0g a 0e7 ep-o,ee a0* +)e0 +rai0i0g )i)er

a0* +)i/ goe/ +o +)e -o// o9 +)e copa0, *irec+-, 7)ic) a0, a +ie/ goe/

00o+ice* a0*

e8e0 a9+er +)i/ ,o ca00o+ a//re / o9 +)e /ae e99icie0c, 9ro +)e

0e7 ep-o,ee.


25/53

2"


26/53

2#

H O+ TO INC RE A S E EM P LOY E E RE T EN T IO

N;

Copa0ie/ )a8e 0o7 rea-i;e* +)e ipor+a0ce o9 re+ai0i0g +)eir a-i+,

7or:9orce. Re+ai0i0g a-i+, per9ora0ce co0+ri+e/ +o pro*c+i8i+, o9 +)e

orga0i;a+io0 a0* i0crea/e ora-e ao0g ep-o,ee/.

!or a/ic 9ac+or/ +)a+ p-a, a0 ipor+a0+ ro-e i0 i0crea/i0g ep-o,ee

re+e0+io0 i0c-*e /a-ar, a0* re0era+io04 pro8i*i0g recog0i+io04 e0e9i+/ a0*

oppor+0i+ie/ 9or i0*i8i*a- gro7+). B+ are +)e, rea--, po/i+i8e-, co0+ri+i0g +o +)e

re+e0+io0 ra+e/ o9 a copa0, Ba/ic /a-ar,4 +)e/e *a,/4 )ar*-, re*ce/ +r0o8er.

To*a,4 ep-o,ee/ -oo: e,o0* +)e o0e, 9ac+or.


27/53

2%

R ES EA R CH D ES I+N

De/crip+i8e re/earc) proce*re i/ /e* 9or *e/crii0g +)e re/e0+ /i+a+io0/

i0 +)e orga0i;a+io0 a0* a0a-,+ica- re/earc) +o a0a-,;e +)e re/-+/ , /i0g re/earc)

+oo-/.

Des,r * "t* e Rese#r,h:

T)i/ re/earc) i0c-*e/ /r8e,/ a0* 9ac+/ 9i0*i0g e0ire/ o9 *i99ere0+ :i0*/.

T)e a>or prpo/e o9 *e/crip+i8e re/earc) i/ +)a+ +)e re/earc) ca0 o0-, *e/crie

+)e /+a+e o9 a99air/ eFi/+i0g a+ pre/e0+ i0 +)e orga0i;a+io0. T)e ai0 9ea+re o9 +)i/e+)o* i/ +)a+ +)e re/earc)er )a/ 0o co0+ro- o8er +)e eF+ra0eo/ 8aria-e/

ca--e* +)e re/po0*e0+/ a/ +)e, are goi0g +o i0+er8ie7 +)e ep-o,ee/ o9 +)e

orga0i;a+io0 i0 or*er +o per9or /+*,.T)e, ca0 o0-, repor+ 7)a+ )appe0e* or 7)a+

i/ )appe0i0g. I0 /ocia- /cie0ce a0* /i0e// re/earc)4 7e ie+ o9+e0 /e +)e +er/

KeF?po/+ 9ac+o re/earc) 9or *e/crip+i8e re/earc) /+*ie/4 +)e re/earc)er ca0

*i/co8er a0* *e/crie +)e ca/e/ 9or 8ario/ /i+a+io0/ + +)e, ca00o+ co0+ro- +)e

/i+a+io0/.

R ES EA R CH TO OLS

D!t! S/,#.e : P#$m!#- 7 Se./nd!#- D!t! Re"e!#.1 A55#/!.1 : S,#3e- met1/d Re"e!#.1 In"t#,ment: *,e"t$/nn!$#e S!m5$n% ".1eme : S$m5e #!nd/m "!m5$n% C/nt!.t met1/d : Pe#"/n! < D$#e.t S!m5e "$=e : >>?


28/53

2&

DA TA S OU RC ES AN D C OLLEC T ION

M E TH OD S

T)ere are +o7 +,pe 9or co--ec+i0g *a+a

1. Priar, *a+a

2. Seco0*ar, *a+a

P RI MARY DAT A

Priar, *a+a are +)o/e 7)ic) are co--e+e* a 9re/) a0* 9or +)e 9ir/+ +ie

+)/ )appe0 +o e origi0a- i0 c)arac+er.Priar, *a+a i/ o+ai0e* , +)e /+*,

/pecia--, *e/ig0e* +o 9-9i-- +)e *a+a 0ee*/ +o pro-e )a0*. Sc) *a+a are origi0a-

i0 c)arac+er/ ge0era+e* , +)e 7a, o9 co0*c+i0g /r8e,.

S E CO N DARY DAT A

Seco0*ar, *a+a are +)o/e 7)ic) )a8e a-rea*, ee0 co--ec+e* , /oeo0e

e-/e a0* 7)ic) )a8e a-rea*, ee0 pa//e* +)rog) +)e /+a+i/+ica- proce//.T)e

Seco0*ar, *a+a co0/i/+ o9 rea-i+, a8ai-a-e cope0*ice/ a-rea*, cop-ie* /+a+i/+ica-

/+a+ee0+/. Seco0*ar, *a+a co0/i/+/ o9 0o+ o0-, p-i/)e* recor*/ a0* repor+/ + a-/o

0p-i/)e* recor*/.


29/53

NO.OF

RESPONDENTS

2'

A NA LY S IS A ND INT E RP R ET A T IO N

Employees are familiar with their Duties and Responsibilitiesassigned by the company.

ntroduction!

T)i/ e/+io0 i/ i0corpora+e* i0 +)e e/+io00aire 9or +)e prpo/e o9 i*e0+i9,i0g

+)e *+ie/ a0* re/po0/ii-i+ie/ o9 ep-o,ee/ i0 U-+ra+ec) Cee0+/ L+*.

T!0e

@)>

DIMENSIONS NO.O! RESPONDENTS PERCENTAGES+ro0g-, agree "' "2

Agree # (Di/agree "

S+ro0g-, *i/agree 1 1

Nei+)er agree 0or*i/agree

3 3

TOTAL 11 1((.(

D"TES #ND RESPONS$%TES

6

0

5

2

5

040

4

0

3

0

2

0

1

0

0

41

3

PERCENTAGE

S+ro0g-, agree Agree Di/agree

S+ro0g-, *i/agreeN

e

i

+

)

e

r

a

gr

e

e


30/53

3(

0or *i/agree

D

&

E

N

S

O

N

S

nference!

!ro +)e ao8e grap)4 i+ i/ o/er8e* +)a+

'2= o9 +)e re/po0*e0+/ "1.&=/+ro0g-, agree*4 (.=agree*)a8e accep+e* +)a+ +)e, :0o7 ao+ +)eir *+ie/ a0*

re/po0/ii-i+ie/ a0* "= o9 re/po0*e0+/ are 0o+ a7are o9

+)eir *+ie/ a0* re/po0/ii-i+ie/.


31/53

NO.OFRESPONDENT

S

'ompany pro(ides proper #uthority) Responsibility) and

#ccountability to employees.

ntroduction!

E8er, ep-o,ee i/ a//ig0e* a >o 7i+) A+)ori+,4 Re/po0/ii-i+, a0*

Acco0+ai-i+,. I0 +)i/ e/+io0 i+ i/ +o i*e0+i9, 7)e+)er +)e/e ac+i8i+ie/ are

per9ori0g 7e-- or 0o+.

T!0e@)

DIMENSIONS NO.O! RESPONDENTS PERCENTAGES+ro0g-, agree ( 3"

Agree "2 #Di/agree 1" 13

S+ro0g-, *i/agree 3Nei+)er agree 0or *i/agree 3

TOTAL 11 1((

#"T*ORT+)RESPONS$%T+)#''O"NT$%T+

50 46

40 35

30

20

13

10

0

PERCENTAGE

3 3

, agree Agree Di/ agree S+ro0g-, *i/

agree Nei+)eragree0or *i/ agree

D&ENSONS

nference!

!ro +)e ao8e grap)4 i+ i/ o/er8e* +)a+ &1=

o9 +)e re/po0*e0+/ )a8e accep+e* +)a+ +)e, are a//ig0e*


32/53

+)e >o 7i+) a+)ori+, re/po0/ii-i+ie/ a0* acco0+ai-i+,

+o per9or 7e--. Aro0* 1#= o9 +)e re/po0*e0+/ )a8e 0o+

accep+e* +)e /+a+ee0+.


33/53

NO.F

RESPONDENTS

dentified for new assignments organi,ed by the company.

ntroduction!

Ep-o,ee/ are gi8e0 0e7 a//ig0e0+/ a/e* o0 +)eir co0/-+a+io0 a0* , +rai0i0g

a0* i0 +)i/ e/+io0 i+ i/ +o i*e0+i9, 7)e+)er +)e ep-o,ee/ are i*e0+i9ie* 9or 0e7

>o/ or 0o+.

DIMENSIONS NO.O! RESPONDENTS PERCENTAGES+ro0g-, agree 3( 2#

Agree "( Di/agree 1" 13S+ro0g-, *i/agree 11 1(

Nei+)er agree 0or *i/agree & %TOTAL 11 1((.(

DENTFED FOR NE- #SS.N&ENTS

50 4445

40

35

3026

25

20

1315

10

10

5

0

PERCENTAGE

7

agree A gree Di/ agree S+ro0g-, *i/

agree Nei+)eragree0or *i/agree

D&

ENS

ONS

nference!

!ro +)e ao8e grap)4 i+ i/ o/er8e*

+)a+ %(= o9 re/po0*e0+/ /+ro0g-, )a8e accep+e* +)a+ +)e,

are i*e0+i9ie* 9or 0e7 a//ig0e0+/ e/pecia--, a9+er pro8i*i0g

+rai0i0g +o +)e. Aro0* 23= o9 re/po0*e0+/ )a8e 0o+


34/53

accep+e* +)e /+a+ee0+


35/53

NO.OFRE

SPONDENTS

Stress on employees con(erts into positi(e manner.

ntroduction!

Ep-o,ee/ 9ace /oe /or+ o9 /+re// 7)i-e per9ori0g a//ig0e0+/ a0* i0 +)i/

e/+io0 i+ i/ +o i*e0+i9, )o7 /+re// i/ co08er+e* i0+o a po/i+i8e a00er +o

cop-e+e +)e a//ig0e0+/.

DIMENSIONS NO.O! RESPONDENTS PERCENTAGE

S+ro0g-, agree 3( 2#Agree "(

Di/agree 12 11S+ro0g-, *i/agree 1( 'Nei+)er agree 0or *i/agree 12 1(

TOTAL 11 1((.(

'ON/ERT STRESS N POST/E NNER

50

444

5

4

03

5

30 26

2

5

2

0

1

5

1

0

5

0

119

10

PERCENTAGE

agree Agree Di/ agree S+ro0g-, *i/


D

&

EN

S

O

N

S

nference!

!ro +)e ao8e grap) i+ i/ o/er8e* +)a+ %(= o9

re/po0*e0+/ )a8e accep+e* +)a+ +)e, co08er+ /+re// i0+o

po/i+i8e a00er a0* 2(= o9 +)e re/po0*e0+/ )a8e 0o+


36/53

accep+e* +)e /ae.


37/53

NO.OF

RESPONDENTS

0ob rotation leads to the indi(idual impro(ement.

ntroduction!

o ro+a+io0 re9er/ ep-o,ee o8i0g 9ro o0e >o +o a0o+)er >o a0* i0 +)i/ i+ i/

+o i*e0+i9, 7)e+)er >o ro+a+io0 -ea*/ +o +)e i0*i8i*a- ipro8ee0+

a0* +o orga0i;a+io0a- e0e9i+ or 0o+.

T!0e

@)

DIMENSIONS NO.O! RESPONDENTS PERCENTAGE

S+ro0g-, agree 3" 31Agree ( 3"

Di/agree 1% 1"S+ro0g-, *i/agree 12 1(

Nei+)er agree 0or *i/agree 3 'TOTAL 11 1((.(

G#!51

@)

0O$ SROT#TED

4035

35 31

30

25

20

15

15

10

5

0

10

9

PERCENTAGE



D

&E

N

S

O

N

S

nference!

!ro +)e ao8e grap)4 i+ i/ o/er8e* +)a+ ##=

o9 +)e re/po0*e0+/ )a8e accep+e* +)a+ +)eir >o i/ ro+a+e*


38/53

a0* -e* +o o+) i0*i8i*a- ipro8ee0+/ a0*

orga0i;a+io0a- e0e9i+/ aro0* 2"= o9 re/po0*e0+/

)a8e 0o+ accep+e* +)e /+a+ee0+.


39/53

NO.OF

RES

PONDENTS

Superior identifies employee1s s2ills and potentials

ntroduction!

S:i--/ a0* po+e0+ia-/ are reire* +o per9or a >o e99ec+i8e-,. T)i/ e/+io0 i/ +o

i*e0+i9, 7)e+)er +)e /perior i*e0+i9ie/ +)eir /:i--/ are 0o+ a0* )o7 +)e +rai0i0g i/

ipac+e*.

DIMENSIONS NO.O! RESPONDENTS PERCENTAGES+ro0g-, agree 3( 2#

Agree "(

Di/agree 23 2(S+ro0g-, *i/agree " "

Nei+)er agree 0or *i/agree # "TOTAL 11 1((.(

*OD DENTFES &+ PRESENT S3%%SE

50 4445

40

35

30 26

25

20

20

15

10

5

0

PERCENTAGE

5 5

agree A gree Di/ agree S+ro0g-, *i/

agree Nei+)eragree0or *i/agree

D

&

ENSON

S

nference!


%(= o9 +)e re/po0*e0+/ )a8e accep+e* +)a+ +)e co0cer0e*

i0 c)arge i*e0+i9ie/ +)eir pre/e0+ /:i--/ a0* po+e0+ia-/ i0

per9ori0g +)e >o a0* +rai0i0g i/ ipar+e* +o +)e

accor*i0g-,. Aro0* 2"= o9 re/po0*e0+/ )a8e 0o+ accep+e*


40/53

+)e /+a+ee0+.


41/53

NO.OFRESPONDEN

TS

Organi,ation pro(ides 4ob security to the employees.

ntroduction!

o /ecri+, a0* /ocia- e-o0gi0g0e// i/ ipor+a0+ +o a0, orga0i;a+io0.

o /ecri+, re9er/ +o +)e pro+ec+io0 o9 +)e >o 9ro *i99ere0+ co0/ee0ce/.

T)i/ e/+io0 i/ +o i*e0+i9, 7)e+)er +)e, 9ee- >o /ecri+, or 0o+.

T!0e@)>

DIMENSIONS NO.O! RESPONDENTS PERCENTAGES+ro0g-, agree ( 3"

Agree "" &Di/agree ' &

S+ro0g-, *i/agree # "Nei+)er agree 0or *i/agree

TOTAL 11 1((.(

G#!51@)>

SENSE OF 0O$ SE'"RT+ #ND SENSE OF SO'#% $E%ON.N.NESS

6

0

4850

40 35

3

0

2

0

1

0

0

85

4

PERCENTAGE



D

&

EN

S

O

N

S

nference!


&3= o9 +)e re/po0*e0+/ /+ro0g-, )a8e accep+e* +)a+ +)e,

9ee- a /e0/e o9 >o /ecri+, a0* /e0/e o9 /ocia- e-o0gi0g/ i0


42/53

+)e orga0i;a+io0. Aro0* 13= o9 re/po0*e0+/ )a8e 0o+



43/53


44/53

re/i*e0+/ i0 a+ /peci9ie* +ii0g/ , +)e orga0i;a+io0 a0*

+)e +ra0/por+ ce-- i/ arra0gi0g 0ee* a/e* 8e)ic-e/ +o

+)e ep-o,ee/. Aro0* 1'= o9 +)e re/po0*e0+/ )a8e 0o+



45/53

NO.OFRESPONDEN

TS

Organi,ation pro(ides accommodation facility to the employees

based on a(ailability of the 7uarter.

ntroduction!

Accoo*a+io0 re9er/ +o gi8i0g ar+er/ a0* o+)er 9aci-i+ie/ +o ep-o,ee/.

T)i/ e/+io0 i/ +o i*e0+i9, +)a+ 7)e+)er +)e accoo*a+io0 9aci-i+ie/ pro8i*e

+o ep-o,ee/ are a/e* o0 +)e a8ai-ai-i+, o9 ar+er/ or 0o+.

DIMENSIONS NO.O! RESPONDENTS PERCENTAGES+ro0g-, agree "(

Agree ( 3"

Di/agree & %S+ro0g-, *i/agree & %

Nei+)er agree 0or *i/agree & %TOTAL 11 1((.(

#''O&&OD#TON

F#'%T+

50 444

540

35

3

5

3

0

2

5

2

0

1

5

1

0

5

0

7 7

7

PERCENTAGE

agree Agree Di/agree S+ro0g-, *i/


D

&

E

N

S

O

N

S

nference!

!ro +)e ao8e grap)4i+ i/ o/er8e* +)a+ %'=

o9 +)e re/po0*e0+/ )a8e accep+e* +)a+ +)e,


46/53

accoo*a+io0 9aci-i+, i/ pro8i*e* +o +)e ep-o,ee/

a/e* o0 +)e a8ai-ai-i+, o9 +)e ar+er a/ per +)e po-ic,.

Aro0* 1= o9 re/po0*e0+/ )a8e 0o+ accep+e* +)e

/+a+ee0+.


47/53


48/53


49/53

FINDINGS

1 I+ i/ o/er8e* +)a+ '2= o9 +)e re/po0*e0+/ are a7are o9 +)eir *+ie/

a0* re/po0/ii-i+ie/ a0* o0-, "= o9 +)e re/po0*e0+/ are 0o+ a7are o9 +)eir

*+ie/ a0* re/po0/ii-i+ie/.

2 &1= o9 +)e re/po0*e0+/ are a//ig0e* +)eir >o 7i+) A+)ori+,4Re/po0/ii-i+, a0*

Acco0+ai-i+, a0* o0-, 1#= o9 +)e ep-o,ee/ )a8e 0o+ accep+e* +)e/ae.

3 %(= o9 +)e re/po0*e0+/ are i*e0+i9ie* 9or 0e7 a//ig0e0+/ a0* 23=

o9 +)e ep-o,ee/ )a8e 0o+ accep+e* +)e /ae.

I+ i/ o/er8e* +)a+ %(= o9 +)e re/po0*e0+/ co08er+e* +)eir /+re// i0+o a

po/i+i8e a00er 7)i-e per9ori0g a +a/: + 2(= o9 +)e ep-o,ee/ are 0a-e +o

co08er+ +)eir /+re// i0+o a po/i+i8e a00er.

" ## = o9 +)e re/po0*e0+/ are /a+i/9ie* ao+ +)eir >o ro+a+io0 a0* 2"= o9

+)e re/po0*e0+/ are 0o+ /a+i/9ie* ao+ +)eir >o ro+a+io0.

# %(= o9 +)e re/po0*e0+/ are accep+e* +)a+ +)eir $OD i*e0+i9ie* +)eir pre/e0+

/:i--/ a0* po+e0+ia-/ i0 per9ori0g +)e >o a0* 2"= o9 +)e re/po0*e0+/ )a8e

0o+ /peci9ie* +)i/.

% I+ i/ o/er8e* +)a+ %3= o9 +)e re/po0*e0+/ are pro8i*e* 0e7 oppor+0i+ie/a0*

2"= o9 +)e re/po0*e0+/ are 0o+ pro8i*e* 0e7oppor+0i+ie/.

& %"= o9 +)e re/po0*e0+/ are /peci9ie* +)a+ +)e, are a/:e* +o +a:e *eci/io0/ a0*

+)eir /perior gi*e/ +)e 7)e0 reire* + 1&= o9 +)e re/po0*e0+/ )a8e 0o+

/peci9ie* +)i/. ' I+ i/ o/er8e* +)a+ #"= o9 +)e re/po0*e0+/ are accep+e* +)a+

/perior a**re//e/ +)eir grie8a0ce/ a0* 21 = o9 +)e re/po0*e0+/ )a8e 0o+

accep+e* +)e /ae.

1( #1= o9 +)e re/po0*e0+/ )a8e accep+e* +)a+ +)e orga0i;a+io0 +i-i;e/ +)eir

/er8ice/ e99ec+i8e-, a0* e99icie0+-, a0* 2'= o9 +)e re/po0*e0+/ )a8e 0o+ accep+e*

+)e /ae. 11 I+ i/ 9o0* +)a+ %'= o9 +)e re/po0*e0+/ are /a+i/9ie* 7i+) +)eir >o

a0* 1%= o9 +)e re/po0*e0+/ are 0o+ /a+i/9ie* 7i+) +)eir >o.

12 &1= o9 re/po0*e0+/ agree* +)a+ +)eir /e0ior/ co--eage/ a0* /or*i0a+e/

are 8er, coopera+i8e + 1%= )a8e 0o+ agree* +)e /ae.

13 I+ i/ o/er8e* +)a+ "&= o9 re/po0*e0+/ )a8e ee0 recog0i;e* a0*


50/53

re7ar*e* /i+a-, + 3(= o9 +)e re/po0*e0+/ )a8e 0o+ recog0i;e*

/i+a-,.

1 &(= o9 +)e re/po0*e0+/ are :0o70 +)a+ +)e cope0/a+io0 coe0/ra+e

7i+) +)eir a-i9ica+io0 + 1&= o9 +)e re/po0*e0+/ are 0o+ a7are o9 +)i/.

1" I+ i/ 9o0* +)a+ &3= o9 +)e re/po0*e0+/ 9ee- a /e0/e o9 >o /ecri+, a0*

/ocia- e-o0gi0g0e// a0* 13= *i* 0o+ 9ee- a /e0/e o9 >o /ecri+, a0* /ocia-

e-o0gi0g0e//. 1# I+ i/ 9o0* +)a+ &3= 9e-+ pro* o9 7or:i0g 7i+) ABG

grop a0* 13= )a8e 0o+ accep+e* +)e /ae.

1% %1= )a8e accep+e* ABG grop pro8i*e/ career oppor+0i+ie/ + 22= o9

+)e re/po0*e0+/ )a8e 0o+ accep+e* +)e /ae.

1& I+ i/ 9o0* +)a+ %'= o9 +)e re/po0*e0+/ are co8ere* 0*er )ea-+) a0*

acci*e0+ i0/ra0ce po-ic, a0* 11= o9 +)e re/po0*e0+/ are 0o+ co8ere*

0*er )ea-+) a0* acci*e0+ i0/ra0ce po-ic,.

1' %= o9 +)e re/po0*e0+/ /peci9ie* +)a+ +)e orga0i;a+io0 i/ co0cer0e* ao+

+)e )ea-+) o9 ep-o,ee/ a0* +)eir *epe0*e0+/ + 21= )a8e 0o+ /peci9ie* +)i/.

2(I+ i/ o/er8e* +)a+ %= o9 +)e re/po0*e0+/ are /a+i/9ie* ao+ +)e

+ra0/por+a+io0 9aci-i+ie/ a0* 1'= are 0o+ /a+i/9ie* ao+ +)e +ra0/por+a+io0

9aci-i+ie/.

21 %'= 9e-+ +)a+ accoo*a+io0 9aci-i+, i/ pro8i*e* a/e* o0 +)e a8ai-ai-i+,

a+ +)e ar+er a0* 1= )a8e 0o+ accep+e* +)e /ae.

22 I+ i/ o/er8e* +)a+ %(= o9 +)e re/po0*e0+/ )a8e accep+e* +)a+ /c)oo-

pro8i*e/ goo* e*ca+io0 a0* +)e ae0i+ie/ a0* 22= o9 +)e re/po0*e0+/ )a8e

0o+ accep+e* +)e /ae.

23 I+ i/ o/er8e* +)a+ %(= o9 +)e re/po0*e0+/ are /a+i/9ie* ao+ +)e

recrea+io0 ac+i8i+ie/ a0* 1#= o9 +)e re/po0*e0+/ )a8e 0o+ /a+i/9ie* 7i+) +)e

recrea+io0 ac+i8i+ie/.


51/53

SUGGESTIONS

1 3(= o9 +)e re/po0*e0+/ are 0o+ i*e0+i9ie* 9or 0e7 a//ig0e0+/ /o eF+e0*

+)eir a//ig0e0+/ , pro8i*i0g proper +rai0i0g +o +)e ep-o,ee/.

2 3(= o9 +)e re/po0*e0+/ are *i//a+i/9ie* *e +o -ac: o9 recog0i+io0 a0*

re7ar*/. A po/i+i8e recog0i+io0 9or 7or: oo/+/ +)e o+i8a+io0a- -e8e- o9

ep-o,ee/. Recog0i+io0 ca0 e a*e eFp-ici+ , pro8i*i0g a7ar*/ -i:e e/+

ep-o,ee o9 +)e o0+).

3 Pro8i*e oppor+0i+ie/ 9or career per/o0a- gro7+) +)rog) +rai0i0g a0*

e*ca+io04 c)a--e0gi0g a//ig0e0+/ a0* ore.

I*e0+i9, +)e :e, per9ora0ce area/ o9 +)e i0*i8i*a-/ a0* co0*c+

+rai0i0g prograe/ +o *e8e-op +)eir /:i--/ a0* :0o7-e*ge.

" Ie*ia+e re/o-+io0 o9 +)e grie8a0ce i/ 0ece//ar, o+)er7i/e i+ 7i-- e99ec+/

+)e pro*c+i8i+, o9 +)e orga0i;a+io0 /o ie*ia+e ac+io0/ /)o-* e +a:e0 +o

re/o-8e +)e grie8a0ce o9 +)e ep-o,ee/.


52/53

B IB LIO +R AP HY

S IT E S :

@@@.$ R.C O M

@@@.GOOG LE .C O M

@@@.U E S T I ON N A RI E .C O

M

BO O % S :

1. $a0 Re/orce Ma0agee0+ a0* Per/o00e- Ma0agee0+

???? B, A/)7a+)appa ???

2. $a0 Re/orce Ma0agee0+ a0* I0*/+ria- Re-a+io0/

??? B, P. Sa Rao ???
http://www.hr.com/http://www.hr.com/http://www.google.com/http://www.google.com/http://www.questionnarie.com/http://www.questionnarie.com/http://www.questionnarie.com/http://www.hr.com/http://www.google.com/http://www.questionnarie.com/http://www.questionnarie.com/


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