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PERSON SPECIFICATION
JOB TITLE: Independent Living Administrator
CRITERIA
Experience: 1. Office administration2. Use of computers and other office equipment3. Working in situations where confidentiality is necessary4. Work with the public 5. Planning and scheduling work and/or appointments
Skills and Abilities: 6. Excellent interpersonal and relationship building skills7. Excellent Verbal communication skills8. Written communication skills9. Excellent customer service skills
10. Facilitation and mediation skills 11. Excellent IT skills e.g. Word, Excel, Databases & Email12. Ability to process and present statistics using
spreadsheets and databases for monitoring and evaluation purposes
13.14.
Accuracy and attention to detailGood problem solving skills
15. Organised approach to administration and problem solving
16. Time management and prioritisation skills 17. Willingness to be flexible and ability to work on own
initiative, under supervision and as part of a team
Knowledge: 18. IT systems and equipment19. Office and filing systems
Education & Training: 20. GCSE/NVQ L2 or equivalent21. Training in use and application of computers
Other Requirements: 22. Driving licence and access to own transport23. Enhanced DBS
HR 110414
