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2/26/2013 TWC 490 Capstone By Shawn M. Smith ASU Spring 2013

Twc 490 capstone

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1. TWC 490 CapstoneByShawn M. SmithASU Spring 2013 2/26/2013 2. Capstone 490 Rhetorical Knowledge Definitions of each RK(1-9)1.Identify, articulate, and focus on a defined purpose.2.Respond to the need of the appropriate audience.3.Respond appropriately to different rhetorical situations.4.Use conventions of format and structure appropriate to the rhetorical situation.5.Adopt appropriate voice, tone, and level of formality.6.Understand how each genre helps to shape writing and how readers respond to it.7.Write in multiple genres.8.Understand the role of a variety of technologies/media in accessing, retrieving, managing, and communicating information.9.Use appropriate technologies to organize, present, and communicate information to address a range of audiences, purposes, and genres.2/26/2013 3. Capstone 490 Critical Thinking, Reading, and Writing Definitions of each CTRW(1-5)1. Use information, writing, and reading for inquiry, learning, thinking, and communicating.2. Understand that research and writing is a series of tasks, including accessing, retrieving, evaluating, analyzing, and synthesizing appropriate data and information from sources that vary in content, format, structure, and scope.3. Understand the relationships among language, knowledge, and power including social, cultural, historical, and economic issues related to information, writing, and technology.4. Recognize, understand, and analyze the context within which language, information, and knowledge are produced, managed, organized, and disseminated.5. Integrate previously held beliefs, assumptions, and knowledge with new information and the ideas of others. 2/26/2013 4. Capstone 490 Processes Definitions of each P(1-8)1. Be aware that it usually takes multiple drafts to create and complete a successful text.2. Develop research and writing strategies appropriate to the context and situation.3. Develop flexible strategies for generating, revising, editing, and proof- reading.4. Understand research and writing as an open process that permits writers to use later invention and re-thinking to revise their work.5. Understand the collaborative and social aspects of research and writing processes.6. Learn to critique their own and others works.7. Learn to balance the advantages of relying on others with the responsibility of doing their part.8. Use appropriate technologies to manage data and information collected or generated for future use. 2/26/2013 5. Capstone 490 Knowledge of Conventions Definitions of each KC(1-8)1. Learn common formats for different genres.2. Learn standard tools for accessing and retrieving information.3. Learn and apply appropriate standards, laws, policies, and accepted practices for the use of a variety of technologies.4. Develop knowledge of genre conventions ranging from structure and paragraphing to tone and mechanics.5. Apply appropriate means of documenting their work.6. Control such surface features as syntax, grammar, punctuation, and spelling.7. Understand and apply legal and ethical uses of information and technology including copyright and intellectual property.8. Understand and apply appropriate standards for use of technology including accessibility. 2/26/2013 6. TWC 301General Principles of Multimedia Writing RK 1-9 CTRW 1, 5 P 1,3,5,8 KC 1,4,72/26/2013 7. TWC 301General Principles of Multimedia WritingFuturistic Police Space Cruiserwith Prisoner Transport WARNING:Not intended for children under 3 years of age. Small parts are choking hazard. S.M.S. Creations 1 2/26/2013 8. TWC 347 TWC 347 Written Communication for Managers Branding your company Research Skype & write to employees why we areusing this. Introduce Podcasting Create an effective email to persuade employees tobecome donors for Red Cross. Create a letter requesting why a $5k grant shouldbe awarded to my company for further training. Complete a year end wrap up annual report to ouremployees. 2/26/2013 9. TWC 347 E ACEl d e r l yAs s i s t e d Ca r e Elderly Assisted Care1354 E. Sunshine Blvd. Suite 125 E ACSan Diego, California 95265 El d e r l yTel: 959-786-4562 As s i s t e d Ca r eFax: 959-786-4565Elderly Assisted Care 1354 E. Sunshine Blvd. Suite 125 San Diego, California 95265Jason AllredTel: 959-786-4562Midwest SparkleenFax: 959-786-45654000 South Howell AvenueMilwaukee, WA 53207My idea for a company involves a small group of employees who are trained in the basic first aid, but mostly thereto assist elderly with everyday activities they can no longer do themselves. There is such a need for services forDear Mr. Allred:the elderly. The body begins to break down and they are unable to do a lot for themselves anymore. I would startby employing five employees who are available throughout the week to assist in cleaning homes, minor home For the past five years, your company has provided janitorial services for our company. As a company,repair, lawn maintenance, transport to and from local business, provide meals, grocery shopping and other friendlywe will not be renewing our contract with you for 2012. We have had discussions in the past about theactivities such as sitting down visiting while playing board games o r just talking. When the business became alarger success, the employee base would grow at that time. There would possibly be a monthly fee associated quality of workmanship this past year, and we agreed there was room for impro vement. Rooms are notwith the company and a rate per service.cleaned thoroughly, spills are not picked up, and toxic chemicals have been left in our hallways. My logo represents the idea that this is mostly a specialized service available for the elderly. My company wouldbe able to provide services to assist the elderly with basic needs and services. My goals are to help the elderly whoThis past year we have documented all the various cleaning hazards, and routinely missed areas ofhave no family nearby and give those customers the attention they deserve while their families supportcleaning. The greatest concern we documented was the safety of our building one morning. The eveningthemselves and maybe this EAC attention.cleaning crew forgot to lock the lobby door as well as setting the alarm last Thursday . This left our entireI chose the image of an elderly couple to display that this service is mostly for the elderly. I like using the initials of facility vulnerable for theft. The lack of professionalism your company has shown us places us in athe company. It adds a easier way to remember the company and als o flows better. I also used the image of thedirection to look for a replacement. I trust you will take this information and advise your employees thathands to signify that the hands of our employees will be able to assist you with many of the needs of ourtheir company access keys will no longer work after this month. I wish you and your company the best ofcustomers. I also chose the blue color tones on the letterhead. They exhibit a nice cool tone which will hopefullybe associated with our company and present a image of kindness and helpfulness.luck and thank you for your understanding.I believe that the design of my company stationary does demonstrate my objectives. It does show that services areprovided by my company and can offer benefits to the elderly.Sincerely,Shawn SmithPresident of The EACOur hands assisting in your needs. We are only a phone call away. Our hands assisting in your needs. We are only a phone call away.2/26/2013 10. TWC 411 TWC 411 Principals of VisualCommunication RK 3,9 CTRW 4 P1,2,4 KC 1,5 Logo design first draft, then Color, then final draft (explain thechanges) Poster show pictures & explain. Learn to organize space &hierarchy Brochure Review (explain my works)2/26/2013 11. TWC 4112/26/2013 12. TWC 4112/26/2013 13. TWC 4112/26/2013 14. 1 First Solar Inc.1745 W. Southern Ste. 101 Tempe, AZ 85123TWC 443February 14, 2012 San Diego Convention Corporation Corporation Attn: Ben Calmes, Purchasing Agent Proposal Writing Procurement Division 111 West Harbor Drive San Diego, CA 92101 RK 1-2,4 Enclosure: "A Proposal for Re-roofing and Installation of Solar Panels" in response to RFP #2008-07, of January 5, 2009. CTRW 2-3,5 Dear Mr. Calmes: With many sunny days and the effectiveness of solar panels, customers are making money or credit on P 1,2,3,4their utility bills. Non-customers are working very hard to pay those same monthly bills. These same benefits can be advantageous for your company in the saving with electricity. As you emphasized in the RFP, you are seeking for a company that is the most qualified in providing all of the services relating to KC 1,2,4,5 the solar panel installations. This proposal substantiates First Solars intent and exemplary business practices. In the beginning, your investment is minimal. For the next 20 years, the Convention Center will be the leading example of energy star rated facilities. Your current facility shows a strong presence of energy saving concepts, such as your commitment to recycle your own cardboard. The return on investment with your future solar panels will allow you to focus these same goals, but in a larger dollar amount elsewhere. We will construct a new and stronger roof to support the 1900 solar panels and will improve the aesthetics of the Convention Center. This project will be an example to other cities who advertise for their visitors to partake in the beauty of San Diego. This proposal will exhibit the many benefits and advantages First Solar can offer you as a prospective client. First Solar will be able to stay within the projected timeline. With an anticipated start date of March 5, a completion date can be expected June 15. We will dedicate our experts to your job and will not end the job until you are completely satisfied. I look forward to meeting with you and assessing your long term benefits to an investment that uses state of the art technology and will save the City of San Diego millions of dollars. I will be calling you to follow up with this letter, and look forward to reviewing all points of interest. I would also like to express my gratitude for this opportunity to submit a proposal and familiarize you with our potential. With our many years of experience in solar technology, we will be the best choice to manage this large endeavor. Sincerely, Andrew Smith President and CEO, First Solar Inc.2/26/2013 15. TWC 443 Strategy Plan Document Section 1, Proposal Themes: Our objective as a company is to perform background checks of General Contractors who are licensed in California to re-roof a building and build to support our products setting on top of them for the next 20 years. We will have to rely on thiscompany to do the very best work possible. Support the necessary building products needed to complete the project in a timely manner. Work within the citys laws and permits. Section 2, Strategies for Customer Obstacles: Our biggest concern is working with a 3rd party such as a General Contractor and finishing on time so our company canproduce photovoltaic solar panels and start installation. Working with the State of California and obtaining the correct permits and meeting deadlines. After running the program with internal employees for the first 6 months, we will need to hire employees to live and maintainthe products requirements in California for the next 20 years. Section 3, Strategies for Your Obstacles: Contact the Better Business Bureau and investigate past customers opinions about their relationships with our futureGeneral Contractor. Getting to know the laws and regulations for another state such as California so we may gain a positive relationship with thecity and gain future contracts. Offer employment for residents or within the state we are working in. This will allow us to show concern for keepingemployment within their own state. Section 4, Strategies for Self-Assessment: Our strengths will be our knowledge and long reputation of being successful in the state of Arizona. We will have a dedicated contact with the project from start to finish. They will be in contact with the city and our companyat all times. Section 5, Strategies for Competitive Assessment: Our competitors will try to outsource and may under bid the project. We will provide in depth details to our operations and give tours of our local facilities.2/26/2013 16. Executive SummaryTWC 443First Solar is a well-established company that will provide high quality installations and servicesin the solar technology field to their clients. They use high-tech equipment with state of the arttechnology. First Solar has high qualified technicians exhibiting degrees in the associated fieldsof study. First Solar is a committed business with Andrew Smith as CEO and President.First Solar will provide a wide range of services to the market of solar technology whichincludes: Inspect site, design and manage project, obtain permits for construction and electricalrequirements, installation of projected equipment, and maintain and operate solar equipment.First Solar will direct potential clients in the needs and fulfillments of various interests theircompanies possess in relation to solar projects. As long as unforeseen obstacles do not conflictwith the job, First Solar works within the projected timeline. Their projected begin and end datesare usually right within the estimates.First Solars business strategy is aimed at achieving complete customer satisfaction. This isdone by thoroughly gaining the knowledge of the intention of the client. Then after thoroughdetails are considered, a stage of planning and developing is prepared. An extensive proposalis given to the intended client and revisions and/or adjustments are made. With the reviseddetails, plans will be made to begin the intended job. The job will not be completed until allparties are satisfied as to the outcome.First Solar will differentiate its company in the marketplace by several ways. Technicians havebeen with First Solar since the beginning and possess great knowledge and unmatched skills inthe industry. They also encompass a great span where they can reach various markets wherethe need is there. A vision for the companys future and growth potential is a great advantagecomparative to other companies.The installation of a new roof and solar photovoltaic panels will help lead the San DiegoConvention Center to a longer lasting, self efficient energy star rated building. This newertechnology will allow you to attract more business from all over the world. Your building will bean example or forefront of the future. Other states will be able to use your site as an example ofhelping to maintain a resourceful supply for energy.The adoption of this proposal by First Solar will not leave your company dissatisfied. First Solaris committed to a working partnership where both parties end up with the intended outcome.They will not be undersold. They are the best company to do your job accurately andprofessionally. 2/26/2013 17. TWC 446 Technical & Scientific Reports RK 1,2,3,4,5,9 CTRW 2-5 P 1,2,3,4,8 KC 2-8 Create a resume/ Design a logo/ Create a company/ Team reportE AC El d e r l y As s i s t e d Ca r e 2/26/2013 18. TWC 446 Shawn M. Smith 540 N. Garrison, Mesa AZ 85207Smith Logistics480-784-7270, [email protected] 1234 Square Blvd., San Diego, CA 92118Career SummaryMy 6 years of work experience in the construction field had prepared me for employment for a Date:October 29, 2011large corporation (Home Depot) helping customers remodel their homes for the past 12 years. ITo:Co-workers of Team 1started as a specialty associate of sales and worked up to supervisor of all flooring installs. I wascc:Team Leader 2 John Smith, Team Leader 3 Joe Jonesallowed to work side by side with manufacturers of products and installers. Most importantly, IFrom:Shawn Smith, Team Leader 1was always in communication with customers and management. Subject: Ethical IssuesWork ExperienceHome Depot8/1999-Present Mesa, Arizona As you all know, we are working separately from other teams to find out the best solution to Flooring Expeditoracquire more productive ideas when shipping product from the East coast to the W est coast. The companys goals is to acquire the best ideas from a variety of e mployees. The team with Assist customers with special orders in all areas of flooring the most successful ideas will share in a company bonus at the end of the year. This has driven Inspect customer complaints to advise on solution us to re-think our current process. The end result is a successful profit sharing for the company Coordinate orders with vendors to resolve any problemsand our bonus.Department Head of Floor and WallIt has been brought to my attention that Mr. Thomas Johnson from Team 3 has been asking questions of our own team members during lunch conversations and one on one phone calls , Supervise Associates in flooring department concerning our teams ideas. Conversations between opposite team members are n ot Assist Customers with flooring products Inventory Management of Flooring and Decorprohibited by any means. However, we are not to discuss topics of resolution concerning our shipping product from the East coast to the West coast until after the end date. We are allFlooring Associate/Customer Serviceemployed by the same company and will continue a working relations hip well after the best ideas have been shared and placed into action. I want to assure you and your fellow team Sales in Flooring members we must be alert and professional with our goals. This work project is a reflection of Assist customers on products relating to flooring our work ethics and we need to do our best in achieving the highest standard of quality workmanship possible.Lance Construction8/1991-8/1999 Mesa, Arizona Please only discuss the objectives within our own team and its members. We all agreed toFlooring Install Supervisorthese conditions and do not want to violate our agreement. If any of these comments are currently happening to any of my team members, I strongly encourage you to contact me as Sales and Installation of all flooring products (Carpet -Tile-Wood-Vinyl) soon as possible. As your team lead, I will work with other team leads and our Human Trainer for new installers Resources in resolving any unethical situations.2/26/2013 19. TWC 446Bringing our Business intostthe 21 CenturyThrough Technology Heather Pringle: Website and Smartphone Apps Jesse Elliot: Near Field Communication Shawn Smith: Social Networking Lukas Smith: Solar PowerSyn Keller: Website TWC-446 2/26/2013 20. TWC 490 Capstone Thank you for your time.2/26/2013