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Bratzke Student-
Athlete Academic
Success Center
Tutoring Program
Manual
Updated August 2021
Table of Contents Eastern Kentucky University Equal Opportunity Statement .................................................. i
Eastern Kentucky University Veterans Statement .................................................................. ii
Introduction & Mission Statement .............................................................................................. 1
Bratzke SAAS Center Information ............................................................................................... 2
Tutor Manual Overview ................................................................................................................... 3
Tutoring Program ............................................................................................................................. 4
Goals ..................................................................................................................................................... 4
Qualifications for Bratzke SAAS Center Tutors ................................................................................... 5
Tutoring Sessions ................................................................................................................................. 5
Policies and Procedures ................................................................................................................. 6
Academic Integrity ................................................................................................................................ 6
Confidentiality ...................................................................................................................................... 6
Professionalism .................................................................................................................................... 7
Communication .................................................................................................................................... 7
Online Courses ..................................................................................................................................... 8
Social Media ......................................................................................................................................... 8
Tutoring Program Evaluations ............................................................................................................. 8
Tutor Pay Structure & Payroll ............................................................................................................... 9
University and Bratzke Center Closings ........................................................................................... 10
Weather Delays ................................................................................................................................. 10
GradesFirst Tutor Reports ................................................................................................................ 11
GradesFirst: Filling Out a Tutor Report ....................................................................................... 11-13
GradesFirst No Show Policy .............................................................................................................. 14
Rescheduling & Cancelling Tutor Sessions ................................................................................ 15-16
Tutor Termination .............................................................................................................................. 17
NCAA Rules and Regulations .................................................................................................... 18-21
i
Eastern Kentucky University
Equal Opportunity Statement Eastern Kentucky University is an Equal Opportunity/Affirmative Action employer and
educational institution and does not discriminate on the basis of age (40 and over),
race, color, religion, sex, sexual orientation, disability, national origin, veteran status,
or genetic information in the admission to, or participation in, any educational program
or activity (e.g., athletics, academics and housing) which it conducts, or in any
employment policy or practice. Any complaint arising by reason of alleged
discrimination should be directed to the Office of Equity and Inclusion, Eastern
Kentucky University, Jones Building 416 Richmond, Kentucky 40475, (859) 622-
8020, or the U.S. Department of Education, Office for Civil Rights, 400 Maryland
Avenue, SW, Washington, DC. 20202 1-800-421-3481 (V), 1-800-877-8339 (TDD).
The Office of Equity and Inclusion is charged with the University’s compliance with Title
IX of the Educational Amendments of 1972. Sexual harassment and sexual assault
are forms of sex discrimination that are prohibited by Title IX and may include off
campus conduct of such nature. The Office of Equity and Inclusion is charged with the
University’s compliance with Title IV and Title VII of the Civil Rights Act of
1964. Inquiries concerning compliance are coordinated through:
OFFICE OF INSTITUTIONAL EQUITY
Jones Bldg. Room 416
521 Lancaster Avenue
Richmond, KY 40475
Phone: (859) 622-8020
Lindsey Carter, J.D. Title IX Coordinator, Director of the Office of Equity and Inclusion
Jones Bldg. Room 416
521 Lancaster Avenue
Richmond, KY 40475
Phone: (859) 622-3541
Email: [email protected]
ii
Eastern Kentucky University
Veterans Statement It is the policy of the University that there shall be no discrimination in employment,
including recruitment, hiring, promotion, compensation and any other condition, or
privilege of employment, on the basis of status as a disabled veteran, recently
separated veteran (as defined by P.L. 107-288), veteran who served on active duty
during a war or in a campaign or expedition for which a campaign badge has been
authorized, or veteran who participated in a US military operation for which an Armed
Force Services Medal was awarded pursuant to EO 12985, with regard to any position
for which such individual may be qualified. This policy is intended to be in compliance
with the University's obligation as a federal contractor under the Vietnam Era Veteran's
Readjustment Assistance Act, specifically 38 USC Sec. 4212, and its implementing
regulations, 41 CFR 60-250. Any complaint arising by reason of alleged discrimination
shall be directed to: Office of Equity and Inclusion, Eastern Kentucky University, Jones
Building 416, Richmond, Kentucky 40475-3102, (859) 622-8020.
1
Introduction The Bratzke Student-Athlete Academic Success Center, or Bratzke Center,
serves all student-athletes as a comprehensive academic resource center. Our
most important pursuit is inspiring the quest for academic excellence of our
student-athletes through structured support programming focused on a culture
of integrity and accountability. We want to aspire greatness and educate our
students to become self-directed thinkers and learners. We want our student-
athletes to discover who they are as leaders and develop effective leadership
skills to empower themselves and make a difference.
Bratzke Center’s staff is dedicated to supporting academic, personal, and social
development while fostering an environment that promotes individual learning
and academic development.
All Bratzke Center employees are required to follow the Code of Conduct and
Ethics and bylaws mandated by Eastern Kentucky University (EKU), the Ohio
Valley Conference (OVC), and the National Collegiate Athletic Association (NCAA).
Mission Statement
The Bratzke Student-Athlete Academic Success Center is dedicated to providing
optimal support to all student-athletes in the areas of academic, personal, and
social development. Through collaborative efforts with campus constituents,
programs and services are provided to enhance the students’ collegiate
experience. The ultimate goal of the program is to provide the support necessary
to assist the student-athlete achieve his or her potential - academically,
athletically, socially, and professionally.
2
Bratzke Student-Athlete Academic
Success Center 103 Alumni Coliseum
Mailing Address: 115 Alumni Coliseum
Richmond, KY 40475
Phone: (859) 622-1628
Fax: (859) 622-3074
Hours of Operations Sunday 3:00pm – 8:00pm
Monday – Thursday 8:00am – 10:00pm
Friday 8:00am – 4:00pm
Name Office Work Email
Monika Banbel Director of Student-Athlete
Academic Services
103B Alumni
Coliseum
622-1359 [email protected]
Danielle Lipscomb Assistant Director, SAASC
103A Alumni
Coliseum 622-6050
Harley Martin Athletic Academic Advisor/
Life Skills Coordinator
103C Alumni
Coliseum 622-8931 [email protected]
Kate Johnson Athletic Academic Advisor/
Tutor Coordinator
103E Alumni
Coliseum 622-6648
Tessie Bowman Senior Office Associate
103 Alumni
Coliseum 622-1628 [email protected]
Graduate Assistant 103A Alumni
Coliseum 622-6560
Graduate Assistant 103A Alumni
Coliseum 622-6560
3
Tutor Manual Overview This employee manual provides you with important information in regards to working
at the Bratzke Center. The policies and procedures listed in this manual will help you
as you begin and continue to work with student-athletes as well as explain what is
expected of you in your position.
While a considerable amount and time has gone into detailing and describing
important topics and areas throughout this manual, we are not able to cover every
single situation or answer every unique question about policies and procedures here
in the Bratzke Center.
There may also be instances where we need to make amendments to the manual. In
those moments, the Bratzke Center has the right to add, change, or cancel policies at
any time.
The Bratzke Center Tutor Manual was a uniquely collaborative effort of several
institutions. Portions of this manual were derived from like manuals at the University
of Oklahoma, Clemson University, Baylor University, University of Maryland, University
of South Carolina, Texas A&M University, and University of Kentucky. The information
provided by all aforementioned institutions is gratefully acknowledged and used to
enhance the Tutor Manual as created by the Bratzke Center Tutor Coordinator at
Eastern Kentucky University. In the interest of promoting academic integrity and
enhancing success among NCAA student-athletes, we are happy to share any or all
parts of this manual with other universities.
4
Tutoring Program What is Tutoring? Tutoring is a key support program offered by the Bratzke Center at the Eastern
Kentucky University. The tutor is responsible for ensuring the ongoing success of the
program. The tutor’s role is to serve as a learning resource for student-athletes and
represent the Bratzke Center in a professional manner. With the demands on the
student-athlete’s time, tutoring helps them supplement their class lectures and
maintain academic excellence.
Goals The Bratzke Tutoring Program is the core of Bratzke Student Athlete Academic
Success Center, and qualified tutors are an integral part to the success of this
program. Our focus is on the "student" in student-athlete. Tutors are students who
have been selected, trained, and designated to offer educational services to student-
athletes. Tutorial services are intentionally designed to assist student-athletes
toward attainment of their defined educational objectives. Academic Integrity is our
highest priority! Bratzke Tutoring Program’s goals are to:
• Foster Skill Development,
• Encourage Critical Thinking,
• Promote Independent Learners, and
• Enhance Engagement and Collaboration with Academic Community at EKU.
In order to run a successful tutoring program, it is critical
that ALL tutors follow policies and procedures put in place
and as indicated in the Bratzke Center Tutoring Program
Manual, tutor training sessions, and official communication.
5
Qualifications for Bratzke Center Tutors Undergraduate and graduate students at Eastern Kentucky University are eligible to
apply for tutoring positions within the Bratzke Center. To be considered for an
interview and this position, candidates MUST meet the following requirements:
• Must be enrolled full-time as a student here at EKU
• Have successfully completed at least 30 credit hours of course work for
undergraduate students OR be admitted to a graduate program for graduate
students;
• Have a 3.0 cumulative GPA at the time of hiring and maintain a 3.0 throughout
employment;
• Show commitment to the Bratzke Center, Eastern Kentucky University, the
Atlantic Sun Conference, and NCAA standards;
• Must conduct an in-person interview with the Tutor Coordinator to ensure
adequate interpersonal and communication skills are possessed
Graduate students who hold a part or full-time Graduate Assistantship position on
campus must have a 3.5 graduate GPA, have completed 18 hours in their respective
program, and have an approved Request for Additional Employment on file with the
Graduate School, Human Resources, and the Bratzke Center in order to work.
Tutoring Sessions All tutoring sessions MUST be conducted in the Bratzke Student-Athlete Academic
Success Center facility located in Alumni Coliseum 101-104, preferably the tutoring
space in Alumni Coliseum 104. Under absolutely NO circumstances is it acceptable to
tutor a student-athlete in any other location, unless pre-approved by the Tutor
Coordinator. Students will be in Bratzke for ZOOM tutoring unless otherwise approved.
Tutor sessions can be held during Bratzke’s hours of operation, which are as follows:
Fall and Spring Semesters
o Sunday 3:00pm – 8:00pm
o Monday – Thursday 8:00am - 10:00pm
o Friday 8:00am - 4:00pm
Summer Semester (hours may vary if university is on Summer Sustainability hours)
o Monday – Thursday 7:30 – 5:00pm
o Friday Closed
o Saturday – Sunday Closed
6
Policies and Procedures
Academic Integrity Academic Integrity is our HIGHEST PRIORITY here in the Bratzke Center. We expect
our tutors and students to uphold the policies set in place by the university and the
NCAA regarding Academic Integrity.
Academic Integrity (AI) is a fundamental value for the Eastern Kentucky University
community of students, faculty, and staff. It should be clearly understood that
academic dishonesty and incidents of academic dishonesty will have serious
consequences. Anyone who knowingly assists in any form of academic dishonesty
shall be considered as responsible as the student who accepts such assistance and
shall be subject to the same sanctions. Academic dishonesty can occur in different
forms, some of which include cheating, plagiarism, and fabrication.
For more information regarding the university’s academic integrity policies and
procedures, please click on the following link: https://studentconduct.eku.edu/academic-
integrity-policy
Tutors are asked to be especially sensitive to issues of academic integrity and
misconduct. If a student shows you a paper and/or assignment, and you suspect that
it may not be his or her own work, you are required to notify the Tutor Coordinator as
soon as possible.
Academic dishonesty on the part of the student does not necessarily reflect poorly on
your ability as a tutor; however, if at any point you suspect fraudulent academic
behavior and do nothing about it, you, yourself, are committing academic misconduct.
There are also certain ramifications to consider regarding the NCAA’s stance on
Academic Integrity and Academic Misconduct.
Confidentiality All tutors must maintain confidentiality in their work with student-athletes. You may
only discuss a student-athlete’s academic needs, concerns, or problems with the
student or Bratzke Staff only. DO NOT discuss student-athletes’ academic concerns
with:
• Other student-athletes;
• Other Bratzke Center tutors;
• Other students
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• Individuals in your academic department or College;
• Your personal friends or family
ANY information you learn about a student-athlete on the job is confidential during
AND after your period of employment.
Professionalism Tutors are expected to maintain a professional relationship with each student-athlete.
Be mindful of how you interact with the student-athletes. Tutors are NOT to engage in
any type of inappropriate relationships with the tutees.
Tutors are also expected to be on time and prepared for their tutoring sessions. Tutors
that have issues with being on time, attending, and/or coming prepared for their
sessions will have to meet with the Tutor Coordinator to discuss their future with the
program.
• Rules of Appropriate Dress
Appropriate dress is required at all times in the Bratzke Center. Dress, such as
revealing halter tops, cut off shirts, short shorts, or short skirts that distracts
student-athletes from working effectively would be considered inappropriate.
Tutors are more than welcome, and encouraged, to wear EKU school gear. DO
NOT wear clothing with other university names and/or logos. We have a strong
sense of pride in our school.
Lastly, remember you will be working in close proximity with the student-
athletes. Excess perfume/cologne, as well as poor hygiene, can be a major
distraction and inhibit learning during the tutoring session.
Communication
The Bratzke Center Tutoring Program can and will only thrive if there are open lines of
communication amongst all the participants (tutors, student-athletes, and Bratzke
Center staff). Please feel free to provide proper feedback regarding your experience
with any student-athletes you tutor. This information is invaluable and gives the Tutor
Coordinator and the Athletic Academic Advisors more insight on how the students are
doing in their respective classes. We also encourage you to seek feedback from the
8
student-athletes you work with as they will be able to provide the best information
regarding their learning style.
With regards to pertinent information, tutors are responsible for checking their EKU
email and/or phone regularly. These will be the primary methods of communication in
which the Tutor Coordinator will use to disperse any important announcements or
other information relevant to your role as tutor within the Bratzke Center.
Online Courses Online courses can create potentially sticky situations for tutors. The rule of thumb is
to treat them like classroom courses.
• It is permissible to assist students with homework and papers for classroom
courses; therefore, it is permissible for online courses.
• It is not permissible to assist students with classroom quizzes and exams;
therefore, it is not permissible for online courses.
If you are uncertain of something, ASK BEFORE YOU DO!
Social Media
Social network sites, such as Facebook, Twitter, Instagram, and Snapchat, facilitate
students communicating with other students. Participation in such networks have both
positive appeal and potentially negative consequences. It is important that tutors are
aware of these consequences and exercise appropriate caution if they so choose to
participate from a present and future sense. We ask that you DO NOT post photographs
of student-athletes on any website or allow them to post photos of you.
Tutoring Program Evaluations
Student-Athlete Evaluation – Student-athletes will be asked to evaluate their tutors
and their experience once per academic year. The Tutor Coordinator will contact the
student-athletes two weeks before Final Exam Week to invite them to complete the
evaluation online.
Tutoring Program Evaluation – Tutors will be asked to evaluate the Tutoring Program
at the end of each academic year. The Tutor Coordinator will contact the tutors two
weeks before Final Exam Week to invite the tutors to complete the evaluation online.
9
Tutor Pay Structure & Payroll
Tutor Pay Structure – Tutors are paid per tutor session. Sessions are typically set up on a
re-occurring schedule, meeting at the same time/day each week. Each session is 1 hour.
Appointments are set up by request only. Weekly hours cannot be guaranteed. (For Example:
If you are available up to 10 hours a week, you may start out with only 1-2 sessions and as
more requests come in, they will be added to your schedule, matched based on subject and
tutor availability to student-athletes schedule.)
Tutors are paid for entire hour when a student No-Shows. If a cancellation occurs within 3
hours of the session start time and is not able to be rescheduled, the tutor will be paid for the
entire hour. See No show and Cancellation section in Manual for more information.
**Tutor will be notified of a newly scheduled session through email from grades first at least
a day in advance (if this is not possible the Tutor Coordinator will text tutor regarding new
session if less than a day’s notice)**
Payroll- All tutors in the Bratzke Center are required to complete and submit digital time
sheets, via EKU Direct. In order to access your time sheets; sign into EKU Direct with your ID#
and PIN, click on the EMPLOYEE TAB TIME SHEET select PAY PERIOD Enter your time.
Your timesheet will be verified against the GradesFirst tutoring reports that you have
submitted for that two week pay period. The hours recorded on the tutor reports should match
the hours submitted on the time sheet. If there is a discrepancy, your time sheet will be
corrected or sent back to you for correction.
Time should be recorded accordingly:
• :00 - :15 = 15 minutes
• :16 - :30 = 30 minutes
• :31 - :45 = 45 minutes
• :46 - :60 = 1 hour
If you are found to be falsifying your time on your timesheet, you will receive ONE (1) warning.
After that, you will be terminated.
All timesheets are due every other Monday by 10:00pm. If they are not submitted by this time,
you will have to fill out a paper timesheet, and your pay for that pay period may be delayed.
For timesheet submission dates for student employees, please refer to the EKU Payroll
Calendar available at:
https://appwebint.eku.edu/utilities/payrollcalendar.aspx#_ga=2.5985328.2039144046.1
565014375-2072034851.1535558893
10
University and Bratzke Center Closings
If the university is closed for any reason (severe weather, major US holiday, Spring
Break, etc.), the Bratzke Center will be closed as well. Likewise, there may special
events or reasons that may require the Bratzke Center to be closed, or tutoring to be
cancelled for a specified amount of time.
In either circumstance, your tutoring appointments during this time will be cancelled,
and you will not be required to work. Student employees are not paid for any missed
time due to closures of the university or the Bratzke Center.
Weather Delays
In the event the university is on a one or two-hour delay that coincides with any tutoring
sessions you may have during the delay, the Tutor Coordinator will contact you to let
you know if the session can be rescheduled for the same day, a different day/time, or
needs to be cancelled all together.
University Two-Hour Delay Schedule
11
GradesFirst Tutor Reports
All tutors are required to complete and submit a tutoring report on GradesFirst within
24 business hours after EVERY session. It is a valuable tool for tracking how long the
tutor session lasted and what was covered. Failure to complete a tutor report can result
in the tutor not being paid for that session. It is important to remember that all Bratzke
Center tutors will only be paid for the time you are scheduled to tutor on GradesFirst.
In a situation where a student wants to extend the session past its original hour mark,
you may continue the session if your schedule allows. If this is the case, you need to
make a note that the session ran long if you do not contact the Tutor Coordinator to
make her aware of this directly. If a student wants to add an additional tutor session
for the week, please notify the Tutor Coordinator via email so there is documentation,
and the session can be added to your schedule.
Additionally, if you do not use the entire time scheduled for the session you are asked
to indicate in the “Additional Comments” section of the tutor report why the session
ended early.
• You will not be paid for an entire hour if the session ended early.
GradesFirst: Filling out Tutor Reports
See the screenshots below for details on how to fill out a tutor report.
To file a tutor report, first select
the appointment you would like
to report on.
12
Once you have
selected the
appointment you
would like to add a
tutoring report for,
you will see a
screen like this.
Once you have selected the
appointment, you will click on
“Actions” and select “Add Tutor
Appointments Report”
13
GradesFirst: Filling out Tutor Reports
Make sure you fill out the following sections
1. Assignments Discussed
2. Objectives of the Session
3. Goals for Next Session
4. Yes/No Questions
5. Appointment Summary
o K.I.S.S. (Keep It Simple Stupid)
1
4
3
2
5
You can also update
the arrival & departure
times for yourself and
the student here.
14
GradesFirst: Filling out a No Show
The Bratzke Center has a strict No-Show Policy. A student-athlete will be considered a
no-show if they are 16 or more minutes late to the session. Prior to marking as a no
show, please discuss with front desk staff or tutor coordinator (within the 15-minute
window) to ensure all possible measures were taken to reach the Student-athlete. If
the student still remains a no show after reaching out, you will still be paid the entire
hour due to inconvenience. To be paid for the no-show session, you must mark the
student-athlete as a no-show in GradesFirst.
This needs to be done IMMEDIATELY once 15 after the hour has passed. This will
ensure that we are holding all of our student-athletes accountable for their actions.
Select the student-athlete who
missed their appointment and
click “Mark as No Show”.
You may also mark the student as a
no-show within the actual tutor
report as well. You just need to
uncheck the box next to “Attended”
under their name.
15
Rescheduling Tutoring Sessions for Student-Athletes
In the event of a valid schedule conflict, a student may contact the tutor at least three
(3) hours in advance to reschedule the appointment for a different time during the
same week (Sunday – Friday). If the tutor and student-athlete are able to reschedule,
then the tutor coordinator needs to be informed. Tutors are asked to indicate on the
tutor report in “Additional Comments” section that it is a rescheduled session and the
date/time when the session took place. (The tutor report for original session will be
filled out)
If the student and tutor cannot find a time that week to reschedule, then the student
is responsible for contacting the Tutor Coordinator to cancel in advance.
Tutoring sessions can only be cancelled by the Tutor Coordinator. A
student-athlete may NOT cancel a session without the approval of
the Tutor Coordinator.
Cancelling Tutor Sessions for Student-Athletes In the event the student-athlete is unable to attend a session due to a valid reason,
the Tutor Coordinator will contact the tutor at least three (3) hours in advance to
cancel the session. In cases when the Tutor Coordinator notifies a tutor in advance to
cancel the session, the tutor will not be paid for the session. **You will not submit a
tutor report for a cancelled session. See below for exceptions:
• You can remind student-athletes that they must cancel their tutoring sessions
through the Tutor Coordinator, but you are not responsible if they do not.
• If the cancellation occurs within 3 hours of the session start time and is not able
to be rescheduled, the tutor will be paid for the entire hour. Please mark the
tutor report indicating the session was cancelled with less than 3 hours notice
so it reflects accurately when doing time sheet. Do not mark as a no show unless
you do not receive confirmation from the tutor coordinator as listed below.
If a student cancels a tutor session, and you do not receive confirmation from the Tutor
Coordinator, you are REQUIRED to mark the student as a no-show and will be paid for
the entire hour. NO EXCEPTIONS!!
16
Rescheduling Tutor Sessions for Tutors
All tutors are asked to plan to attend all scheduled appointments. In a case when the
tutor is unable to attend a tutoring session, you should first try to reschedule the tutor
session with the student-athlete or the Tutor Coordinator for the same week (Sunday
– Friday).
Cancelling Tutor Sessions for Tutors
If you cannot meet or reschedule a scheduled tutor session:
1. You should contact the Tutor Coordinator at least three (3) hours in advance via
email, text, or call.
2. You will need to contact your student-athlete as well to let them that you will not
be able to attend the session. The Tutor Coordinator will also reach out to the
student-athlete.
Emergencies do happen so we understand if you are unable to give a three (3) hour
notice in those situations.
The tutor report (on GradesFirst) will just need to remain blank for this session if it was
a cancellation by tutor.
A tutor should NOT mark a student-athlete as a no-show if it is the tutor’s fault that the
session was cancelled.
If you get to a point where you are constantly cancelling session, you will be called in
for a meeting with the Tutor Coordinator to discuss your future with the program. If it
continues to be a problem after this initial meeting, you may be terminated.
17
Tutor Termination
Because this position with the Bratzke Center is voluntary, tutors may terminate their
employment at any time with advance notice. Likewise, the Bratzke Center may
terminate the tutor’s employment at any time with advance notice.
Termination of a tutor may be based on any of the following reasons (but not
limited to):
• Academic misconduct
• Failure to maintain confidentiality
• Failure to maintain the highest standards of professionalism
• Failure to uphold the responsibilities and policies stated in this manual
• Habitual cancellations of sessions
• Unethical behavior that calls unfavorable attention to yourself as a
representative of the Bratzke Center
• Fraudulent record keeping; i.e. misrepresentation of time spent assisting or
not turning in reporting forms
• Recommendation by Director of SAAC
• Violations of Bratzke Center, Eastern Kentucky University, Atlantic Sun or NCAA
rules.
Actions that will result in immediate termination:
• Completing coursework for a student-athlete
• Violating the rules and regulations of Eastern Kentucky University, Atlantic
Sun, and/or the NCAA
• Contacting the instructors of the students with whom you are working
• Personal or dual relationships with the student-athlete with whom you are
working without prior consent or knowledge of the Tutor Coordinator
• Any violation of confidentiality, professionalism, or Academic Integrity policies
• Falsifying your timesheet and/or purposefully neglecting reporting procedures
If an incident is not severe enough for an immediate termination, the following
steps will be applied:
First Offense: Written Warning and conversation with the Tutor Coordinator
Second Offense: Mandatory Meeting with Tutor Coordinator and the Director of the
Bratzke Center
Third Offense: Termination
18
NCAA Rules and Regulations There are certain rules and regulations set forth by the NCAA that all employees of
the Bratzke Center and Eastern Kentucky University are obligated to follow. Please
make sure you are aware of these bylaws as you will be held accountable for them.
Bylaw 10.1 – Unethical Conduct
Unethical conduct by a prospective or enrolled student-athlete or a current or former
institutional staff member may include, but is not limited to the following:
a) Refusal to furnish information relevant to an investigation of a possible violation
of an NCAA regulation when requested to do so by the NCAA or the individual’s
institution;
b) Knowing involvement in offering or providing a prospective or an enrolled
student-athlete an improper inducement or extra benefit or improper financial
aid;
c) Knowingly furnishing or knowingly influencing others to furnish the NCAA or the
individual’s institution false or misleading information concerning an
individual’s involvement in or knowledge of matters relevant to a possible
violation of an NCAA regulation;
d) Receipt of benefits by an institutional staff member for facilitating or arranging
a meeting between a student-athlete and an agent, financial advisor or a
representative of an agent or advisor;
e) Knowing involvement in providing a banned substance or impermissible
supplement to student-athletes, or knowingly providing medications to student-
athletes contrary to medical licensure, commonly accepted standards of care in
sports medicine practice, or state and federal law.
f) Engaging in an athletics competition under an assumed name or with intent to
otherwise deceive; or
g) Failure to provide complete and accurate information to the NCAA, the NCAA
Eligibility Center or the institution’s athletics department regarding an
individual’s amateur status.
Bylaw 10.3 – Gambling Activities
Staff members of the athletics department and student-athletes shall not knowingly:
• Provide information to individuals involved in organized gambling activities
concerning intercollegiate competition;
• Solicit a bet on any intercollegiate team;
• Accept a bet on any intercollegiate team;
19
• Solicit or accept the bet on any intercollegiate competition for any item that
has value;
• Participate in any gambling activity that involves intercollegiate athletics or
professional athletics, through a bookmaker, a parlay card, or any other
method employed by organized gambling.
Bylaw 16.3 – Academic and Other Support Services
16.3.1.1 – Academic Counseling/Support Services
Member institutions shall make available general academic counseling and tutoring
services to all student-athletes. Such counseling and tutoring services may be
provided by the department of athletics or the institution's nonathletic student support
services. In addition, an institution may finance other academic and support services
that the institution, at its discretion, determines to be appropriate and necessary for
the academic success of its student-athletes.
SPECIFIC LIMITATIONS.
An institution may provide the following support services subject to the specified
limitations:
(a) Use of institutionally owned computers and typewriters on a check-out and retrieval
basis; however, typing/word processing/editing services or costs may not be
provided, even if typed reports and other papers are a requirement of a course in
which a student-athlete is enrolled;
(b) Use of copy machines, fax machines and the Internet, including related long-
distance charge, provided the use is for purposes related to the completion of
required academic course work;
(c) Course supplies (e.g., calculators, art supplies, computer disks, subscriptions),
provided such course supplies are required of all students in the course and
specified in the institution's catalog or course syllabus or the instructor indicates
in writing that the supplies are required;
(d) Cost of a field trip, provided the field trip is required of all students in the course
and the fee for such trips is specified in the institution's catalog; and;
(e) Non electronic day planners.
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Bylaw 16.02.3 – Extra Benefit
An extra benefit is any special arrangement by an institutional employee or a
representative of the institution's athletics interests to provide a student-athlete or the
student-athlete's family member or friend a benefit not expressly authorized by NCAA
legislation. Receipt of a benefit by student-athletes or their family members or friends
is not a violation of NCAA legislation if it is demonstrated that the same benefit is
generally available to the institution's students or their family members or friends or to
a particular segment of the student body (e.g., international students, minority
students) determined on a basis unrelated to athletics ability.
16.11 - BENEFITS, GIFTS, AND SERVICES
Receipt of a benefit (including otherwise prohibited extra benefits per Bylaw 16.11.2)
by student-athletes, their relatives or friends is not a violation of NCAA rules if it is
demonstrated that the same benefit is generally available to the institution’s
students and their family or friends.
16.11.2.2 – Other Prohibited Benefits
a) Discounts and Credits. A student-athlete may not receive a special discount,
payment arrangement or credit on a purchase (e.g., airline ticket, clothing) or a
service (e.g., laundry, dry cleaning) from an institutional employee or a
representative of its athletics interests.
b) Free or Reduced-Cost Services. An athletics representative may not provide a
student-athlete with professional services (for which a fee normally would be
charged) without charge or at a reduced cost except as permitted elsewhere in
this bylaw. Professional services provided at less than the normal rate or at no
expense to a student-athlete are considered an extra benefit unless they are
available on the same basis to the general student body.
c) Telephones and Credit Cards. It is not permissible to allow a student-athlete to
use a telephone or credit card for personal reasons without charge or at a
reduced cost.
d) Entertainment Services. A student-athlete may not receive services (e.g. movie
tickets, dinners, use of car) from commercial agencies (e.g. movie theaters,
restaurants, car dealers) without charge or at reduced rates, or free or reduced-
cost admission to professional athletics contests from professional sports
organizations, unless such services also are available to the student body in
general.
e) Other Prohibited Benefits. An institutional employee or representative of the
institution's athletics interests may not provide a student-athlete with extra
benefits or services, including, but not limited to:
(a) A loan of money;
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(b) A guarantee of bond;
(c) An automobile or the use of an automobile;
(d) Transportation (e.g., a ride home with a coach), except as permitted in
16.9.1-(e), even if the student-athlete reimburses the institution or the staff
member for the appropriate amount of the gas or expense; or
(e) Signing or cosigning a note with an outside agency to arrange a loan.
