Upload
hollis
View
51
Download
0
Embed Size (px)
DESCRIPTION
Turn Data into Consumer Insights A Samsung Electronics Case Study. Joe Gillespie. November 29 th , 2007. Agenda . Consumption of Content Business Intelligence and TV Market Samsung Electronics Q&A . Consumption of Content. Information is key for the consideration cycle - PowerPoint PPT Presentation
Citation preview
© 2007 CNET Networks, Inc. All rights reserved. Proprietary & Confidential
Turn Data into Consumer Insights A Samsung Electronics Case Study
Joe GillespieNovember 29th, 2007
2© 2007 CNET Networks, Inc. All rights reserved. Proprietary & Confidential
Agenda
• Consumption of Content • Business Intelligence and TV Market• Samsung Electronics • Q&A
3© 2007 CNET Networks, Inc. All rights reserved. Proprietary & Confidential
Consumption of Content
• Information is key for the consideration cycle • Accelerates adoption • Influences movement further down the funnel • Provides unique insight into trending /
forecasting around product consideration
4© 2007 CNET Networks, Inc. All rights reserved. Proprietary & Confidential
Business Intelligence & Consumer Insight
• A unique and exclusive user view through sophisticated tools and robust research
• Access to deep knowledge about CNET users & usage, and the tech category
5© 2007 CNET Networks, Inc. All rights reserved. Proprietary & Confidential
On CNET, Interest in TVs has grown significantly
Based on CNET, ZDNet and mySimon unique users who either led out or viewed a page for a product within the category; product pages include Merchant Listing pages and Product Detail pages
TVs Category Considered Users Trend
0
200,000
400,000
600,000
800,000
1,000,000
1,200,000
1,400,000
Jul05
Aug05
Sep05
Oct05
Nov05
Dec05
Jan06
Feb06
Mar06
Apr06
May06
Jun06
Jul06
Aug06
Sep06
Oct06
Nov06
Dec06
Jan07
Feb07
Mar07
Apr07
May07
Jun07
Jul07
6© 2007 CNET Networks, Inc. All rights reserved. Proprietary & Confidential
Current TV market on CNET is competitive
13 Month Trend for User Consideration: Penetration for Top TV Brands
Based on CNET, ZDNet and mySimon unique users who either led out or viewed a page for a product within the category; product pages include Merchant Listing pages and Product Detail pages
0%
5%
10%
15%
20%
25%
30%
35%
40%
45%
Jul 06 Aug 06 Sep 06 Oct 06 Nov 06 Dec 06 Jan 07 Feb 07 Mar 07 Apr 07 May 07 Jun 07 Jul 07
Samsung Sony Panasonic VIZIO SharpPioneer LG Philips Toshiba Mitsubishi
7© 2007 CNET Networks, Inc. All rights reserved. Proprietary & Confidential
A Case Study Challenge
• How do you showcase a leading brand across multiple products and categories?
Recognized as one ofthe fastest growing globalbrands, Samsung Electronics is a leading producer of digital TVs, memory chips, mobile phones and LCDs
8© 2007 CNET Networks, Inc. All rights reserved. Proprietary & Confidential
The Solution
• An exclusive environment showcasing breadth of products across multiple categories
• Reinforces brand positioning to provide more relevant context to product listings
View it in action here
9© 2007 CNET Networks, Inc. All rights reserved. Proprietary & Confidential
The Solution
• Integration points drive shoppers to the samsungstore to search through reviews, pricing, offerings & accessories
10© 2007 CNET Networks, Inc. All rights reserved. Proprietary & Confidential
The Results
• TVs market continues to grow • Samsung consideration is growing,
outpacing the market • Samsung is #1 in user awareness and
consideration on CNET • YOY lead generation growth as high as 240%
in key categories
Source: CNET Business Intelligence, August 2007
11© 2007 CNET Networks, Inc. All rights reserved. Proprietary & Confidential
Consideration for Samsung grows over time on CNET
Considered Users: 13 Month Trend for Samsung TVs
Based on CNET, ZDNet and mySimon unique users who either led out or viewed a page for a product within the category; product pages include Merchant Listing pages and Product Detail pages
12© 2007 CNET Networks, Inc. All rights reserved. Proprietary & Confidential
Don’t just take it from us…
“Working together with CNET, we created a unique solution that integrates Samsung’s brands, products, messaging and advertising into the CNET environment. Our CNET program provides multiple opportunities for a consumer to be converted into a lead during the consideration process.”
Louis Giagrande Samsung Electronics
© 2007 CNET Networks, Inc. All rights reserved. Proprietary & Confidential
For a Life gone digital.
www.cnet.com/advertise
14© 2007 CNET Networks, Inc. All rights reserved. Proprietary & Confidential
Appendix
• About Samsung Electronics • About CNET
15© 2007 CNET Networks, Inc. All rights reserved. Proprietary & Confidential
About Samsung Electronics
Samsung Electronics Co., Ltd. is a global leader in semiconductor, telecommunication, digital media and digital convergence technologies with 2006 parent company sales of US$63.4 billion and net income of US $8.5 billion. Employing approximately 138,000 people in 124 offices in 56 countries, the company consists of five main business units: Digital Media Business, LCD Business, Semiconductor Business, Telecommunication Network Business, and Digital Appliance Business. Recognized as one of the fastest growing global brands, Samsung Electronics is a leading producer of digital TVs, memory chips, mobile phones and TFT-LCDs. For more information, please visit www.samsung.com
16© 2007 CNET Networks, Inc. All rights reserved. Proprietary & Confidential
About CNETCNET is where people go to discover the latest in tech and consumer electronics. Driven by a trusted voice and a passionate community, CNET creates an open environment for people to find and use the best products to fit their lifestyle. The powerful combination of CNET's award-winning news, lab-tested product reviews, safe and spyware-free downloads, and user-generated content give people information and inspiration to live and thrive in today's digital world.
www.cnet.com
About CNET