TS16949 Presentation - Nov 12

8/13/2019 TS16949 Presentation - Nov 12

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TS16949 requirements

28-10-12


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Subjects

Audit planning

Recertification audit requirements

Auditing Remote supporting functions


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Reason for the presentation

This presentation is provided as a reminder to all auditors of

some of the requirements of the TS16949 program where the

IAOB have identified non conformances in the past 12 months.

Read the presentation and as required ensure that we comply

with the requirements.

Veto Powers and witness auditors please ensure that during

the course of your reviews that you verify that the requirements

of the program are being met.


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Audit Planning

Planning is critical to the success of a TS16949 Audit

Processes noted in the plan must reflect the processes identified by

the client using the clients terms.


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Audit plan

The Audit Plan is developed from information supplied by the

client.

Where the information isnt supplied prior to an audit, the on siteaudit shall commence with the planning of the audit through the

review of all the required information with the management

team.

In these situations additional audit time shall be added to the

audit to enable the planning of the audit on site. This additional

time must be shown as the first line item on the plan submitted

for veto review.


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AUDIT PLANNING

ALL AUDITS

The audit planning activity shall be undertaken prior to arrival on siteand shall include as inputs to the plan a review of the followinginformation supplied by the client:

all requirements of the client's quality management systemimplemented to meet the automotive requirements of those customersrequiring ISO/TS 16949 certification of their supplier, even when theserequirements go beyond ISO/TS 16949 (i.e. customer specificrequirements),

the client processes taking into account their sequence andinteractions, including remote support functions,

current customer and internal performance data, internal audit andmanagement review results, and the same information pertinent to anynew customers since the previous audit,


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AUDIT PLANNING

ALL AUDITS (cont)

customer satisfaction and complaint summary, including

verification of customer reports, scorecards and special status,

follow up on issues from previous audits


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Audit planning

The Audit Plan is a three-page form consisting of a client

notification letter (page1), an Audit Plan (page 2) and a checklist identifying the information received and reviewed (page 3).

Auditors are encouraged to write comments on page 3 about the

information reviewed.

The Audit Plan establishes pre-planning expectations for an

upcoming audit and is sent to the client and to the audit team.

The document also contains some specific miscellaneous

information not available on other documents.


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Audit Planning (cont)

Notification Letter

The Letter tells clients about conditions specific to the upcoming

audit.

Sections should be deleted where they are not applicable.

An example of a Notification Letter and Audit Plan appear on

following slides.

Also remember that based on the rules, audit scheduling has to

start from Management Review and Customer Claim analysis.

Output from Customer Claim analysis has to be consider an

input for the auditing on the following processes.


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Audit Plan Letter (page 1)

Amend these

parts of the

letter to suit

the audit you

will be

conducting


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Audit Plan Letter (cont)

The section in

blue is to be leftif the information

required to plan

the audit is not

received.

This section

only left inwhen the

audit is a

recertification


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Audit Plan Table (page2)

The Audit Plan can

be expanded to

accommodate

multiple auditorsand/or days.

Audit planning is intended to be performed prior to any activity

Audit planning uses information provided by the client.

Where the information required to

plan the audit is not received from

the client insert a line before theentry meeting for planning.


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Audit table (cont)

This

paragraph is

to be left inthe plan if the

required

information is

not received

to allow the

audit to be

planned


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Audit Plan Page 3 record of information received

Identify in this section the

information received from the

client and reviewed to develop

the audit plan.

As applicable include comment on the

information received in these

sections. Auditors are encouraged to

add comments on what they review.

Identify in this section if the required

information was received or not.

Include your name and the date the

information was reviewed and the plan

developed.


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Recertification audit requirements from rules thirdedition and areas we have been found to not

comply

During recertification audits the audit shall include the

following:

A review of the effectiveness of the management system in its

entirety in the light of internal and external changes and it

continued relevance and applicability to the scope of certification

During witness audits the IAOB have identified that in some

cases auditors have not been covering the clients system andthe technical specification in it entirety. Ensure that all applicable

clauses of the technical specification are clearly address during

the recertification audit.


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Recertification audit requirements (cont)

Demonstrated commitment to maintain the effectiveness and

improvement of the management system in order to enhance

overall performance

Review the previous performance of the management systemover the previous certification audit cycle and look for any

adverse trends. Comment on your findings in our audit report

template next to the applicable headings.

Whether the operation of the certified management system

contributes to the achievement of the clients policy and

objectives

During the course of the audit ensure that the system continues

to support the clients business. Comment on your findings in our

audit report template next to the applicable headings


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Recertification audit requirements (cont)

The effective interaction between all the processes defined in

the quality management system and the overall effectiveness of

the management system.

During the course of the audit ensure that the interactions are

still defined in the QMS and that the system continues to be

effective. Comment on your findings in our audit report template

next to the applicable headings


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TS Rules section 5.5 defines the requirements for supporting

activities. Supporting functions shall be audited as required to

support a site; they will be included in the initial Stage 2 audit

and at least once more during the surveillance audit cycle and the recertification audit (annually for product design). Supporting

activities can be on-site or remote, and can include functions

such as product design, contract review, purchasing, and

warehouses.


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the audit report needs to include information on what was

audited related to the interface of the supporting functions.

During audit reporting, the auditor should consider the following:

The audit report must detail the linkages audited by the

audit team. It is not enough just to indicate that the audit

included an audit of the linkage to the support provided by

the support location.

Where the audit of the support location was completed by

another CB there needs to be comment in the report about

your review of that CBs report and that their report

includes comment on the interfaces between that site and

the site we are auditing (see rules 5.5 option 2)

Documents

TS16949 Presentation - Nov 12