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USING TRIZ TO FIND FAULT WITH THE FUTURE
World Future SocietyPhiladelphia, PA
July 21, 2002Jack Hipple, PrincipalInnovation-TRIZ, Inc.
www.innovation-triz.com
INNOVATION-TRIZ,INC.
®Innovation-TRIZ, 2002
INNOVATION-TRIZ,INC.
OBJECTIVES
Briefly review the concepts of TRIZ Ideality, resources, patterns of invention
Explain and demonstrate the use of “reverse” TRIZ thinking in forecasting and planning
NOTE: All day workshop on TRIZ problem solving and forecasting on Tuesday at WFS
®Innovation-TRIZ, 2002
INNOVATION-TRIZ,INC.
WHAT IS “TRIZ” ?
A Russian acronym:Theoria Resheneyva Isobretatelskehuh
Zadach
(Theory of Solving Problems Inventively)
®Innovation-TRIZ, 2002
INNOVATION-TRIZ,INC.
WHAT IS “TRIZ” ?A way of thinkingA family of tools, thinking processes,
and software
The “way of thinking” can ALWAYS be used, but the tools in the tool kit can be selected depending the nature of the problem, time available, etc.
®Innovation-TRIZ, 2002
INNOVATION-TRIZ,INC.BASICS OF OTHER
CREATIVITY TOOLS Psychology more than science and technology
DeBono, Lateral Thinking/Six Hats™, Creative Problem Solving Can discuss integration
Randomness Brainstorming, picture, etc. stimulation Can discuss integration
Highly dependent upon facilitation skills Fine for simple problems and can be easily learned Limited by knowledge in the room--TRIZ looks
outside the knowledge and experience in the room in a systematic and structured way
®Innovation-TRIZ, 2002
INNOVATION-TRIZ,INC.
THE HISTORY OF TRIZ A discovery of a talented patent examiner for the Russian
navy, Genrich Altshuller, 1950’s Originated from the study of several hundred thousand of
the world’s most inventive patents--now in the millions He recognized that the development of technological
systems follows predictable patterns that cut across ALL areas of technology--the speed of technical evolution can be accelerated
Also recognized that problem solving principles are also predictable and repeatable--anyone can invent!
Established schools to teach after a Stalin 7 yr. prison term--deceased in 1999 at age 71
®Innovation-TRIZ, 2002
INNOVATION-TRIZ,INC.
BASIC CONCEPTSSystems evolve toward IDEALITY
irreversiblyUsing RESOURCES within the system or
easily convertibleResolving CONTRADICTIONS as they
evolvePATTERNS OF INVENTIONS/OPERATORS
are constantly recognized and used
INNOVATION-TRIZ,INC.
®Innovation-TRIZ, 2002
Vibratory feed move pills around an internal spiral to top of vibratory bowl where the pills are discharge and slide down an incline plane onto a conveyor. As the pills go by, the inspectors identify and remove the damaged pills.
Damaged Pills
Conveyor
Trash Can
PILL INSPECTION WORKSTATION
® Ideation International
®Innovation-TRIZ, 2002
INNOVATION-TRIZ,INC.SYSTEM PROPOSAL AND CHALLENGE
Replace inspectors with a $200K video inspection system
High return project, but capital is not available
Boss says, that’s a great idea, but “Find another way!!”
®Innovation-TRIZ, 2002
INNOVATION-TRIZ,INC.
GOOD PILLS/BAD PILLSWhat is IDEALITY?
What are the RESOURCES we have?
INNOVATION-TRIZ,INC.
®Innovation-TRIZ, 2002
Vibratory feed move pills around an internal spiral to top of vibratory bowl where the pills are discharge and slide down an incline plane onto a conveyor. As the pills go by, the inspectors identify and remove the damaged pills.
Damaged Pills
Conveyor
Trash Can
PILL INSPECTION WORKSTATION
® Ideation International
®Innovation-TRIZ, 2002
INNOVATION-TRIZ,INC.An Elegant Solution: The Pill
Inspects Itself
Trash Can
Change the escapement for the vibratory bowl so that the pills are ejected standing on their edge. Move the conveyor 3 inches. Pills that are round will roll at a velocity that allows them to jump to the conveyor. The pills that are chipped will slide or will roll at a lower velocity and fall into the trash.
Resource: Velocity of the sliding or rolling pills
Function (inspection of pills) is performed without the system (human inspectors or video
inspection system).
®Ideation International
®Innovation-TRIZ, 2002
INNOVATION-TRIZ,INC.
RESOURCE CHECKLISTSubstancesFieldsSpaceTimeInformationFunctional
®Innovation-TRIZ, 2002
INNOVATION-TRIZ,INC.
SOLVING A CONTACT LENSE PROBLEM
Space resources
from the perspective of a contact lense manufacturer
from the standpoint of a semi-conductor manufacturer
®Innovation-TRIZ, 2002
INNOVATION-TRIZ,INC.
OTHER TRIZ TOOLSPatterns of Invention for ForecastingAlgorithms and tables for problem
solving, both technical and non-technical
Software products
®Innovation-TRIZ, 2002
INNOVATION-TRIZ,INC.
• What failures/problems may What failures/problems may occur?occur?
• Why failures/problems did Why failures/problems did occur?occur?
SystemPotentialFailures
PotentialCause Failures
REVERSE TRIZREVERSE TRIZ
®Innovation-TRIZ, 2002
INNOVATION-TRIZ,INC.
COMBINES…..The rigor of the TRIZ process, but in
reverseProactive, rather than checklist,
mental process
®Innovation-TRIZ, 2002
INNOVATION-TRIZ,INC.
REVERSE TRIZ
Formulate original problem (the “ideal” final result)
Invert the original problem (the opposite of the ideal final result/ideality)
Amplify the inverted problem: reverse ideality
Search for information and resourcesHypothesis, tests, and correction
®Innovation-TRIZ, 2002
INNOVATION-TRIZ,INC.
Bulk storage Received by rail car and truck, unloaded by N2
pressure or pump Distribution to process Scrubber for containment Unloading with pressure transfer (T/C) and
pump (T/T) Foam control in storage area
HAZARDOUS CHEMICAL HANDLING SYSTEM
®Innovation-TRIZ, 2002
INNOVATION-TRIZ,INC.THE REVERSE TRIZ
APPROACHThe problem: I want to prevent a leakInvert the problem: I WANT to have a leakExaggerate/amplify the inverted problem:
I WANT to have a CATASTROPHIC leak, causing MAJOR damage and public affairs impact
What RESOURCES do I need to have/cause a leak?
™afd is a trademark of Ideation International
®Innovation-TRIZ, 2002
INNOVATION-TRIZ,INC.
RESOURCE CHECKLISTSubstancesFieldsSpaceTimeInformationFunctional
®Innovation-TRIZ, 2002
INNOVATION-TRIZ,INC.“REVERSE” TRIZ THIS
WORKSHOPI want to have a successful workshopI want to have an unsuccessful workshopI want to have the WORST workshop the
WFS has ever hosted--no one ever comes again and WFS loses a ton of money!
How would I make sure this happened?What resources do I need?
®Innovation-TRIZ, 2002
INNOVATION-TRIZ,INC.
VS. OTHER PROCESSES Compared to the HAZOP or FEMA checklist
process, generates far more real possibilities, puts people in an aggressive mind set, and finds possibilities not otherwise found
Software supported Larger knowledge base Use inventive skills and thinking from traditional
TRIZ problem-solving
®Innovation-TRIZ, 2002
INNOVATION-TRIZ,INC.
USES Failure prediction for projects and
product designsFailure prediction and/or analysis for
technology developmentsFailure prediction for technology
adoption and commercializationFailure prediction for
management/organizational processes
®Innovation-TRIZ, 2002
INNOVATION-TRIZ,INC.
EXAMPLESHow would I prevent this product
from being successfully used?How would I make sure that this new
technology would never be adopted?
®Innovation-TRIZ, 2002
INNOVATION-TRIZ,INC.
WALL STREET JOURNAL03/29/1999
Ford to Recall 945,000 Cars, Trucks to Fix Cruise Control DEARBORN, Mich. - Ford Motor Co. is warning owners of 945,000 1998 and 1999 model cars and trucks not to use the cruise-control feature because of a potential defect that could cause the accelerator to stick open.
The auto maker said it knows of no accidents related to the problem, which company engineers discovered during tests, a Ford spokeswoman said. The vehicles will be recalled and repaired at no cost to customers starting in May when Ford gets replacement parts, the spokeswoman said. In the meantime, customers may get the cruise-control mechanism disabled, the company said.
The models affected are about 567,000 1998 and 1999 Explorer and Mountaineer sport-utility vehicles; about 166,000 1998 and 1999 Ranger pick-ups; 99,000 1998 and 1999 Mustangs; 88,000 1999 Super Duty F-Series trucks and about 25,000 1999 Super Duty F-Series stripped chassis.
To alert owners to the problem, Ford is sending letters and directing customers to a Web site, www.recall.ford.com, where they can enter the vehicle identification number to learn if their car or truck is affected.
®Innovation-TRIZ, 2002
INNOVATION-TRIZ,INC.
APPLICATION AT DIFFERENT LEVELS
The principles of TRIZ and “reverse” TRIZ can be applied at different system levels from a competitive standpoint
Need to understand what those levels are and how they might affect us
What are potential negative events and causes at DIFFERENT levels?
®Innovation-TRIZ, 2002
INNOVATION-TRIZ,INC.FOR EXAMPLE…..
AIRLINE HIJACKINGLevels
The cockpit The plane The boarding area The airport The space around the airport The atmosphere
®Innovation-TRIZ, 2002
INNOVATION-TRIZ,INC.
FOR EACH LEVEL….What resources are available to
deliberately cause the unwanted event?
®Innovation-TRIZ, 2002
INNOVATION-TRIZ,INC.
TAKEAWAYS
Try the “reverse” TRIZ process (“how” vs. “what”) for some failure or forecasting problem you currently have
Substitute and compare this process with ANY checklist process currently used
®Innovation-TRIZ, 2002
INNOVATION-TRIZ,INC.
RESOURCES Web site, www.innovation-triz.com, monthly newsletter
available Annual Altshuller conference, Philadelphia, spring, 2003
Introductory workshops, TRIZ in non-technical areas, how to implement, application presentations
Altshuller Institute, www.aitriz.org TRIZ Journal, on line at www.triz-journal.com Books
“And Suddenly the Inventor Appeared”, Altshuller, $40, Amazon.com
“TRIZ: The Right Solution at the Right Time”, Salamatov, $75, www.insytec.com, Amazon
“The Engineering of Creativity”, Savransky, CRC Press/Amazon “Hands On Systematic Innovation”, Mann, www.creax.com