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PROFESSIONAL TRANSLATION SERVICES
CorporateBrochure
Customer Review Rating"Excellent"
ISO 9001:2008 & EN 15038:2006CERTIFIED
APE
X T R A
N S L A T I ONS
HIGH
L Y R E C O M ME N
DED
since
1998
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HEADQUARTERSPlymouth, NC
ADDITIONAL OFFICELOCATIONS
Columbus, IndianaEggersdorf, Austria
Offenbach am Main, Germany
FOUNDED1998
CLIENTS7,000+
LANGUAGEPAIRS200+
APPROVED LINGUISTS
600+
Company OverviewContact Information
E-mail: [email protected]: www.apex-translations.comTelephone/Fax: (USA) 1-800-634-4880 (INTERNATIONAL) 001-252-791-9902 Fax: 1-815-461-9916Address: Apex Translations, Inc. 123 B West Water Street, Plymouth, NC 27962 USA
CompanyOverview
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Corporate SummaryApex Translations, Inc., is a medium-size translation company registered as a C-type Corporation in the state of Indiana. Apex was founded 1998 and has become a highly competitive document translation firm, catering to small and large corporations, organizations, and government agencies in the US and Europe.
The company’s administrative headquarters is located in Columbus, Indiana; Apex’s production office is located in Plymouth, North Carolina. Apex also has regional offices in Germany and Austria. To date, we have served more than 7,000 clients, providing translation services in more than 200 language pairs, using the linguistic and subject matter skills of more than 600 linguists.
Apex Translations, Inc., is certified to conform to the requirements of the ISO 9001:2008 and EN 15038:2006 quality standards.
Our Corporate Philosophy: „Top quality is produced when highly educated and knowledgeable people use advanced
and appropriate tools and processes in a skillful and cost-efficient way.“
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CompetenciesYour reputation. International sales. Long-term growth.
When you need to communicate important information in a foreign language, it’s critical to choose a company that has the competencies and resources to render clear and concise translations of your documents. The following are just some of the many compelling reasons for selecting Apex as your translation service provider.
Our Services
Certified to conform to the requirements of the ISO 9001:2008 and EN15038:2006 quality standards.Accredited business by the Better Business Bureau with an A+ rating.Customer review rating of „Excellent“ per TRUSTPILOT, an independent review site.Use of Translation Environment software tools to capture your translations in a linguistic database (translation memory) for use at a later time, resulting in significant cost savings, improved translation consistency, and reduced turnaround times.Application of cloud-based technology that allows multiple linguists to simultaneously process translation projects, significantly improving translation quality, effectiveness of collaboration, throughput time, and consistency of terminology.Application of a cloud-based project management platform, providing you with full access to project status, progress, and discussion topics at any time from anywhere in the world.Application of the Translation Quality Metric (SAE J2450) published by the Society of Automotive Engineers (SAE) to concisely quantify translation quality and use the metrics to guarantee our translation quality.Professionals who have the linguistic and subject matter skills and experience to translate your documents with linguistic, thematic, and cultural accuracy.Web designers and software engineers to assist with website translation/implementation and software localization/testing.Project support available 24 hours a day, seven days a week.
K E Y CO M P E T E N C I E S
When you work with Apex, you can expect a full complement of services to support your translation and localization needs:
Should you use Apex as your translation service provider, a designated project manager familiar with your project requirements and communication needs will shepherd your project from start to finish, ensuring high-quality document translation services and customer satisfaction.
• Document translation and editing• Translation certification• Website translation• Software localization
• Desktop publishing• Cultural competency consulting• Foreign language copy editing
A P E X , YO U R LO N G – T E R M ST R AT E G I C PA RT N E R
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LanguagesApex’s translators work in more than 200 language pairs.
Top 10Language
Pairs
Top 10Source
Languages
Top 10Target
Languages
English to Spanish
English to French
English to Portuguese
Portuguese to English
English to German
German to English
English to Chinese
Spanish to English
English to Italian
English to Japanese
English
German
Portuguese
Spanish
Korean
Russian
Italian
Japanese
Chinese
Greek
English
Spanish
French
Portuguese
German
Chinese
Italian
Japanese
Dutch
Korean
APE
X T R A
N S L A T I ONS
HIGH
L Y R E C O M ME N
DED
since
1998
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Subject Matter AreasEXPERTISE IS VITAL!
We’re not just linguists; we’re also engineers, physicians, attorneys, business executives, scholars, and professionals from various industries. We draw on our industry-specific knowledge to convert even the most demanding and complex text into
nearly any language effectively, according to its application and cultural context. Our linguistic resources and project management capabilities ensure that you receive professional, industry-specific translations of documents in the following areas:
Science and
Technology
Life Sciences
Law andIntellectual
Property
Marketing and
Advertising
Business and
Finance
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Our Quality CommitmentApex Translations, Inc., is certified to conform to the requirements of the ISO 9001:2008 and EN 15038:2006 quality standards. These Quality Management Systems provide us with a formal framework for managing and improving our processes, reinforcing our commitment to our focus on customers.
Our Customer Satisfaction ScorePricing, translation and formatting quality, customer support, and client-vendor interaction are your essential concerns as well as ours.
This framework comprises the basic building blocks of Quality Assurance, Quality Control, and Quality Verification – all of which are bound together by the concept of „continuous improvement“. It embraces everything we do to maintain excellent quality, including our employee training program, the way we structure our IT systems for minimum project management error rates, the 6-Sigma tools and principles that we employ in our daily work, and the way we measure key work activities, in order to discover areas in need of improvement.
We also use the SAE Translation Quality Metric (Recommended Practice J2450), a consistent method for measuring translation quality that is recognized industry-wide. This practice allows an accurate determination of an Overall Document Weighted Score (ODWS), which is a quantitative assessment of a translation’s overall quality. We guarantee that none of our translations will ever exceed an ODWS value of 0.02.
In order to quantify our level of customer satisfaction, we have partnered with independent review site TrustPilot (https://www.trustpilot.com/), which collects regular reviews generated by our clients. The reviews we have obtained via TrustPilot have consistently resulted in an overall rating of „Excellent“.
All client reviews can be seen at https://www.apex-translations.com/client-reviews/.
Q U A L I T Y C O N T R O L
Review & Correction Procedures
Q U A L I T YA S S U R A N C E
Selection of Language Professionals
V E R I F I C A T I O N(Review & Correction
Procedures)
50
25
Poor Excellent
75
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Our Clients
• California State University
• Columbia University Medical Center
• George Washington University
• Georgetown University
• Harvard University
• Indiana University
• Kent State University
• University of California
• Yale University
E D U C AT I O N
• B.F. Goodrich
• Chrysler
• Cummins, Inc.
• Daimler AG
• Dana Corporation
• Denso Corporation
• Eaton
• General Motors
• International Truck & Engine
• Volkswagen of America
A U TO M OT I V E• Canadian Health Systems
• Children’s Diabetes Foundation
• Cleveland HeartLab
• Columbia University Medical Center
• HealthNet
• Perkin Elmer
• Public Health Institute
• Robert Bosch Healthcare
• Visible Body
• Yale School of Nursing
H E A LT H C A R E
• Argosy Publishing
• Associated Press
• Buyer’s Lab
• Oxford University Press
• R. L. Polk & Company
• Warner Brothers
• Wiley Publishing
M E D I A
• American Bar Association
• Bingham McCutchen
• Duane Morris LLP
• Greenberg Traurig
• National Legal Research Group
• National Women’s Law Center
• Small Patent Law Group
• Taylor Wessing
• The American Trial Lawyers Association
L E G A L
• Condor Flugdienst GmbH
• Dassault Falcon Jet
• DC Aviation
• Gulfstream
• International Launch Services
• Lufthansa Technik AG
• Nippon Airways
A V I AT I O N
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Our Clients
• Centers for Disease Control
• National Science Foundation
• US Army Corps of Engineers
• US Department of Agriculture
• US Department of Defense
• US Department of Energy
• US Department of Homeland Security
• US Department of Immigration
• US Department of Justice
• US Department of the Navy
• US Environmental Protection Agency
U S G O V E R N M E N T
• Bechtel Corporation
• Carl Zeiss Corporation
• Dresser Industries
• Fenner Dunlop
• GE Power Systems
• General Electric
• Honeywell
• Ingersoll Rand
• Pantheon Enterprises
• Raytheon
• Siemens
E N G I N E E R I N G
• Char-Broil
• Chiquita Brands International
• H&R Block
• H.J. Heinz Company
• Kroger
• Liz Claiborne
• Pitney Bowes
• Revlon
• The Coca-Cola Corporation
• Toshiba
CO N S U M E R P R O D U C TS
• Accenture
• Bank of America
• Capital Financial Media
• Deloitte
• Deutsche Bank
• Fidelity National Financial, Inc.
• GE Capital
• Liberty Mutual Insurance
• Merrill Lynch
• World Bank
FINANCIAL & INSURANCE
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Apex Translations, Inc.123 B W. Water StreetPlymouth, NC 27962
[email protected]: 1-800-634-4880
Fax: 1-815-461-9916www.apex-translations.com
Apex Translations, Inc.P.O. Box 1216
Columbus, IN [email protected]
Phone: 1-812-342-4108Fax: 1-815-461-9916
www.apex-translations.com
GermanyApex Translations, Inc.
Seligenstädter Straße 10763073 Offenbach am Main, Germany
[email protected]: +49-(0)69-175 549 036
Fax: +49-(0)59-380 979 4202www.apex-uebersetzungen.de
European OfficesUS OfficesAustria
Apex Translations, Inc.Höhenstraße 7-9
A-8063 Eggersdorf, [email protected]
Tel: +43-(0)3117-51 555-0Fax: +43-(0)316-231 123 6262
www.apex-uebersetzungen.at
Apex Translations, Inc.
