TRAINING SCHEDULE November 2015 to December 2015 · TRAINING SCHEDULE • November 2015 to December 2015. NYC UNIVERSITY November 2015 to December 2015 2 ... INFLUENCE: Employs influence

NYC UNIVERSITY November 2015 to December 2015 1

TRAINING SCHEDULE • November 2015 to December 2015


NYC UNIVERSITY

WELCOME TO THE LATEST EDITION OF THE NYC UNIVERSITY TRAINING SCHEDULE!

This edition includes NYC University’s citywide professional development opportunities for the upcoming 3

months. Our goal is to increase awareness of what trainings are available throughout our Association and to

provide you with the information that you need as you complete your 2015 development plan.

Class Registration

Registration for the courses listed in this schedule are currently open through CONNECT. For technical help,

please call 1-877-YMCA-FIX.

Additional Learning Opportunities

In addition to the offerings listed in this schedule, there are also manuals, quick reference guides, webinars, and

instructional videos available on YNET via the File Cabinet that you can access at any time to further your

learning. Registration is not required for these learning opportunities and they are self-paced. Please see the

Information Technology section of this schedule for further information.

Training Ideas

Also, we would be happy to hear your ideas and suggestions. If you have an idea for a citywide training, please contact: Joel Ambroise, Senior Director for Staff Development at 212-630-9723 or [email protected]. If you have any questions or need additional information, feel free to reach out to the Staff Development team.

See you at the next training!

mailto:[email protected]


NYC UNIVERSITY

CAUSE-DRIVEN LEADERSHIP®

Do you have what it takes to be a cause-driven leader? Do you know what competencies one must develop in order to meet the potential of CAUSE-DRIVEN LEADERSHIP? The word cloud on

the cover of this schedule is a compilation of the various qualities and competencies one needs to arrive at and endure as a YMCA cause driven leader. Why do we think that is a worthwhile journey? The YMCA of Greater NY is committed to building the foundations of and strengthening our communities through: Nurturing the potential of every child and teen Improving NYC’s health and well-being Courageously taking up the challenge of our city’s most

pressing needs

These goals are ambitious and will only be achieved through leadership that is committed to their own development rooted in the four disciplines below:

1. Mission Advancement – Advancing the Y’s promise to

strengthen community

2. Collaboration – Working with, understanding, and developing others

3. Operational Effectiveness – Ensuring relevance, effectiveness, and sustainability

4. Personal Growth – Developing continually to adapt to new challenges

Since 2013, we have been highlighting the CAUSE-DRIVEN LEADERSHIP Competencies that can be

developed in each of the trainings that we offer citywide. Our goal is to help you increase these

competencies and support you in your journey towards CAUSE-DRIVEN LEADERSHIP.

CAUSE-DRIVEN LEADERSHIP Competencies

Below is a list of the CAUSE-DRIVEN LEADERSHIP Competencies. For more information on the competencies and the level of competency that you should be striving for in your role, please visit

www.yexchange.org or click here.

VALUES: Demonstrates in word and action the Y’s core values of caring, honesty, respect, and

responsibility and a commitment to the Y’s mission, in all matters at all times.

COMMUNITY: Delivers the benefits of good health, strong connections, greater self-confidence, and a sense of security to all who seek it.

VOLUNTEERISM: Advances the legacy of volunteer engagement and leadership. PHILANTHROPY: Values and supports the many facets of philanthropy as an essential component in

achieving the Y’s mission.

INCLUSION: Values all people for their unique talents, and takes an active role in promoting practices that

support diversity, inclusion, and cultural competence. RELATIONSHIPS: Builds authentic relationships in the service of enhancing individual and team

performance to support the Y’s work.

INFLUENCE: Employs influence strategies that engage, inspire, and build commitment to the cause and overall Y goals.

COMMUNICATION: Listens and expresses self effectively and in a manner that reflects a true

understanding of the needs of the audience. DEVELOPING OTHERS: Recognizes and acts on the need to continually develop others’ capabilities to

attain the highest level of performance possible.

DECISION MAKING: Integrates logic, intuition, and sound judgment to analyze information to identify greatest opportunities, make sound decisions, and solve problems.

INNOVATION: Participates in the generation, experimentation, and implementation of new approaches

and activities that improve and expand the Y’s mission and work.

PROJECT MANAGEMENT: Supports goal attainment by prioritizing activities, assigning responsibilities in

accordance with capabilities, monitoring progress, and evaluating impact. FINANCE: Demonstrates and sustains the Y’s nonprofit business model.

https://yexchange.org/LeadershipDevelopmentApproach/Pages/default.aspx

https://yexchange.org/LeadershipDevelopmentApproach/Pages/default.aspx


NYC UNIVERSITY

CAUSE-DRIVEN LEADERSHIP Competencies (CONTINUED)

QUALITY RESULTS: Demonstrates and fosters a strong commitment to achieving goals in a manner that

provides quality experiences.

SELF DEVELOPMENT: Is dedicated to the improvement of own capabilities, and demonstrates this

through the continual expansion of knowledge and skills.

CHANGE CAPACITY: Leads self and others through change by navigating ambiguity appropriately and

adapting well to new situations, obstacles, and opportunities.

EMOTIONAL MATURITY: Demonstrates effective interpersonal skills.

FUNCTIONAL EXPERTISE: Has the functional and technical knowledge and skills to do the job at a high

level of accomplishment.

70/20/10 LEARNING MODEL

We know to be true that one learns better through doing versus

hearing and seeing. Therefore you have been hearing about the

70/20/10 Learning Model and are encouraged to continue to

incorporate this model into your personal development process.

The model is described below:

70% On-the-Job Development - Seventy percent of learning and

development takes place from real life, challenging on-the-job

experiences, tasks, and problem solving.

20% Coaching - Twenty percent of learning and development

comes from coaching, feedback, and observing and working with

role models.

10% Formal Training - Ten percent of learning and development

comes from formal training.

NYC UNIVERSITY REMINDERS

When attending a YMCA of Greater New York citywide training, there are a few things to keep in mind:

Trainings will begin at the advertised time. The training door will close 15 minutes after the training

has begun, so please be on time.

Food will not be provided at citywide trainings. Unfortunately, we will no longer be able to provide

breakfast or lunch at trainings. All trainings over 4 hours will include coffee, water and a meal break.

Enroll for trainings via CONNECT. Please be sure to enroll in all Branch and citywide trainings via

CONNECT. Your seat for a training is confirmed only after your supervisor approves your request and you

are listed as “Enrolled.” Please remember that a status of “Requested” or “Waitlisted” means that you are

not enrolled in the training.

THANK YOU

Thank you for taking the time to look through NYC University Training Schedule. Each month, we will update

the schedule to provide you with all of the information that you need about the amazing training opportunities

taking place citywide.


TABLE OF CONTENTS

AQUATICS .......................................................................... PG. 6-7

COMMUNICATIONS

EARLY CHILDHOOD .................................................................. PG. 7

FINANCE ............................................................................ PG. 7-8

FUND DEVELOPMENT .......................................................... PG. 8-9

HEALTHY LIFESTYLES

HOUSING

HUMAN RESOURCES ........................................................ PG. 10-12

INFORMATION TECHNOLOGY ........................................... PG. 12-13

LEADERSHIP

MEMBERSHIP .................................................................. PG. 14-17

NEW STAFF ORIENTATION

PROPERTY MANAGEMENT

PUBLIC POLICY/FUNDED PROGRAMS

RISK MANAGEMENT

TEENS .................................................................................. PG. 17

YOUTH AND FAMILY

YMCA OF THE USA ........................................................... PG. 18-28

EDUCATIONAL OPPORTUNITIES.............................................. PG. 29

TABLE OF CONTENTS


YMCA Swim Lessons Instructor Full Course Do you want to become a YMCA Swim Lessons Instructor? This course provides participants with the basic knowledge and skills to teach YMCA swim lessons to parent-child pairs, preschoolers, youth, and adults. It includes both land and pool sessions and lesson planning, teaching methodology, class organization, class components, and skills for the YMCA progressive program. The course also covers the Y's expectations for instructors and outlines their responsibilities for teaching YMCA aquatics classes that are participant-centered, values oriented, safe, and effective in teaching aquatic skills. This is a Y of the USA training.

Intended Audience: Aquatics Staff

Prerequisite(s):

Must be at least 16 years of age by the last day of the scheduled course

Current CPR/AED/PR, FA & O2 (original certifications must be shown to instructor)

Swim strokes at Minnow level, front crawl, back crawl, side stroke, breast stroke, elementary back stroke and butterfly

Leadership Competencies Developed in this Training:

Communication Developing Others

Functional Expertise

Food will not be provided; however there will be a lunch break.

DATE TIME LOCATION Registration OPEN Registration CLOSE

11/18/2015, 11/19/2015 & 11/20/2015*

9:30AM-6:30PM Flushing YMCA 10/18/2015** 11/08/2015

12/27/2015, 12/28/2015 & 12/29/2015*

9:30AM-6:30PM Staten Island YMCA – South Shore

11/27/2015** 12/17/2015

*3 Full Days

**Registration WILL NOT be taken through CONNECT but through the Y USA/LCDC system. An

invitation link will be sent to you by your supervisor.

YMCA Swim Lessons Recertification: Synchro Do you need to recertify your Y Swim Lessons Instructor certification? This training will include teaching scenarios and the written test covers all chapters of the 3 YSL manuals, Fundamentals, Parent/Child & Preschool, Youth & Adult. Attendance at the aquatics in-service and knowledge of YSL swim lessons are also required. This is a Y of the USA training.

Intended Audience: YMCA Aquatics Staff

Prerequisite(s):



Must have current YMCA Swim Lessons Certification


Communication Functional Expertise

Developing Others

Food will not be provided, however there will be a lunch break.

DATE TIME LOCATION Registration OPEN Registration CLOSED

11/12/2015 9:00AM-5:00PM Prospect Park Currently open in YUSA/LCDC*

11/05/2015

*Registration WILL NOT be taken through CONNECT but through the Y USA/LCDC system. An invitation link will be sent to you by your supervisor.

AQUATICS

TABLE OF CONTENTS


YMCA Swim Lessons Recertification: Stroke Mechanics Do you need to recertify your Y Swim Lessons Instructor certification? This training will provide the

information and testing necessary for your recertification. Attendance at aquatics in-service and knowledge of

YSL swim lessons are required. The training will include teaching scenarios and a written test that will cover all

chapters of the three YSL manuals: Fundamentals, Parent/Child & Preschool, and Youth & Adult. This is a Y of

the USA training.

Prerequisite(s):



Must have current YMCA Swim Lessons Certification


Communication

Developing Others




12/28/2015 9:00PM-6:00PM Cross Island YMCA Currently Open in YUSA/LCDC system**

12/20/2015

*Registration WILL NOT be taken through CONNECT but through the Y USA/LCDC system. An invitation link will be sent to you by your supervisor.

Early Childhood Conference

The 2015 Early Childhood Conference will be held on November 11, 2015 at New York University’s Kimmel Center located at 60 Washington Square South, New York, NY 10012. Information has been provided via the

Cabinet.

eTIME 101: Navigation Are you an eTIME user with payroll management responsibilities? This training will walk you through basic

eTIME transactions, including: YGNY Payroll Philosophy, Roles and Expectations for eTIME users, Time Clock and

Teletime Best Practices, eTIME Core transactions and Accountability and Auditing of timecards. (The

recommendation is that this training is taken before eTIME 201: Policies and Procedures, though it is not a

requirement.)

Intended Audience: All New Time Card Approvers

Prerequisite: None



Food will not be provided.


12/04/2015 9:30AM-12:30PM Association Office Currently Open 11/29/2015

AQUATICS

EARLY CHILDHOOD

FINANCE


eTime 201 – Policies and Procedures Are you an eTime user with payroll management responsibilities? Do you have questions about some of our

current policies and how they impact payroll at your Branch? The class will cover YGNY policies and procedures

regarding payroll management. Representatives from Payroll, HR Employee Relations and Benefits and

Compensation will discuss policies as they relate to payroll management. This training will take place via WebEx.

(The recommendation is that you take this training after eTime 101.) Topics covered will include: Payroll – Payroll

Procedures, Direct Deposit, Resolving Pay Day Problems; HR Employee Relations – Work Hours Policies, Salary vs.

Hourly Employee Rules, Break Rules, Attendance Policy; Benefits and Compensation – Paid Time Off Policies,

Vacation, Personal Days, Sick Time, Jury Duty, etc., eTime vs. CONNECT – Policy Reminders.





11/10/2015 11:00AM-12:30PM WebEx* Currently Open 11/05/2015

*Upon registration in CONNECT, you will receive an email with WebEx log-in instructions.

FUND DEVELOPMENT

AS400 Campaign Management Coaching Session Are you responsible for managing the Annual Campaign donor information in AS400? This training will provide you

with a review of AS400 Member Management Donor Module and help you to prepare for the 2016 Annual

Campaign.

During this session we will discuss how to utilize the tools provided by AS400 to launch and manage your

campaign. You will learn how to do the following through the AS400: review your prospect Lists, prepare pledge

forms, and set up your Staff Campaign.

We will also assist you with preparing timely and accurate pledge invoices, ensuring donors are thanked and

acknowledged properly for both pledges and payments and generating statistical reports to evaluate the results of

your campaign.

Intended Audience: Branch Staff responsible for managing Annual Campaign donor information in AS400

Prerequisite(s): AS400 Member Management Basic Training and AS400 Donor Module Training

Leadership Competencies Developed in this Training: Functional Expertise



11/13/2015 9:00AM-1:00PM West Side YMCA Currently Open 11/08/2014

=======

FINANCE


FUND DEVELOPMENT

2016 Annual Campaign Y Champion Coaching Sessions Please join us for an evening of fun, food and fellowship at one of the following Y Champion Coaching sessions: Park Slope Armory YMCA Location: 361 15th Street, Multipurpose Room, Brooklyn, NY 11215 Date: Wednesday, January 13, 2016 Time: 7:00PM to 8:30PM Greenpoint YMCA

Location: 99 Meserole Avenue, Brooklyn, NY 11222 Date: Tuesday, January 19, 2016 Time: 7:00PM to 8:30PM Vanderbilt YMCA Location: 224 East 47th Street, 5th Floor Conference, New York, NY 10017 Date: Thursday, January 21, 2016

Time: 7:00PM to 8:30PM

Flushing YMCA Location: 138-46 Northern Boulevard, Assembly Room, Flushing, NY 11354 Date: Wednesday, January 27, 2016 Time: 7:00PM to 8:30PM During these sessions of interactive, hands-on coaching, we’ll teach you everything you need to know to get started

asking for donations with ease.

We promise a highly skilled presenter who has gifts of humor, motivation and clarity! Instructions for registering online will follow by e-mail to those who sign-up for the 2016 Annual Campaign Kickoff on November 5, 2015.

TO RSVP, REGISTER AT: www.ymcanyc.org/ychampioncoaching

QUESTIONS? PLEASE CONTACT: Matthew Zimmerman at [email protected] or 212-630-9637

www.ymcanyc.org/ychampioncoaching


HUMAN RESOURCES

Mandatory Armatus™ Child Abuse Prevention Training This is a mandatory risk management training that aims to help us protect our clients from abuse and our

employees from false allegations. This course must to be completed by all employees within the first 30

days of employment. Completing this course is a condition of continued employment with the YMCA of

Greater New York. Go to www.PraesidiumInc.com and click ARMATUS Training, to logon and begin.

Intended Audience: All Staff of the YMCA of Greater New York within 30 days of employment.

Prerequisite: None


Values Communication Self Development Relationships Decision Making Emotional Maturity

Face-To-Face Child Abuse Prevention Training This is a mandatory, in-person training for all afterschool, summer camp, child watch, early childhood, teen

and youth sports staff. This course must to be completed within the first 90 days of employment and

annually thereafter. The training will educate and prepare staff to identify and handle potential child abuse

incidents. Participants will learn signs and symptoms of abuse and maltreatment, reporting procedures, and

tips to preventing allegations.

Speak with your supervisor, your branch Youth & Family Director or HR representative for information on

when this training will be offered at your Branch.

Intended Audience: Afterschool, Summer Camp, Child Watch, Early Childhood, Teen & Youth Sports Staff within the first 90 days of employment and annually thereafter.

Prerequisite: None


Values Communication Self Development Relationships Decision Making Emotional Maturity

Action Expresses Priorities: Investing in Your Personal Growth Are you an exempt or full time staff person who is interested in developing your career at the Y? Do you want

to determine what your next steps are to create a strategic and intentional professional development plan?

In this training, we will provide a framework for participants to evaluate and inform their balance of work and

professional development. Using the Cause-Driven Leader and 70/20/10 concepts, we will guide participants

through the vision we have for the future of this organization, and provide an opportunity for them to be a

part of shaping that vision and the shift in culture necessary to make that happen. Participants will walk away

understanding the Development Plan and the next steps necessary for personal and career growth.

Intended Audience: Exempt and/or Full Time Staff

Prerequisite: None


Self Development Decision Making Influence Change Capacity Quality Results Developing Others



11/24/2015 9:00AM – 1:00PM Association Office Currently Open 11/19/2015


http://www.praesidiuminc.com/

PROPERTY MANAGEMENT


HUMAN RESOURCES

Disciplinary Action Best Practices Overview Are you looking for tips to better manage team performance, conflict or disciplinary action? Join this 90 minute

overview, which will provide a snapshot into the world of employee relations. The webinar provides best

practices and bite size tips for performance management, reflections and dealing with conflict.

Intended Audience: Supervisors

Prerequisite: None


Values Communication Decision Making Relationships Developing Others Emotional Maturity



11/18/2015 11:00AM – 12:30PM WebEx* Currently Open 11/13/2015

12/10/2015 1:00PM – 2:30PM WebEx* Currently Open 12/05/2015

*Upon registration in CONNECT, you will receive an email with WebEx log-in instructions.

Human Resources Processes This training will review the lifecycle of an employee’s tenure at the YMCA and how to handle the various

human resource functions of their position. Participants will learn about pre-employment/volunteer screenings,

job postings, how to recruit the right candidate, handle new hire paperwork and make entries into

CONNECT:HR, as well as how to handle disciplinary actions, answer questions regarding benefits and how to

navigate eTime.

Intended Audience: Human Resources Coordinators; Business Managers

Prerequisite: None


Communication Project Management Functional Expertise Decision Making Quality Results



12/15/2015 – 12/16/2015*

9:30AM – 5:00PM Association Office Currently Open 12/08/2015

*2 Full days

PROPERTY MANAGEMENT


HUMAN RESOURCES

Training Best Practices Do you want to facilitate a training at your Branch or improve on your facilitation skills? This interactive

training is designed for those interested in improving their skills in front of the training room. It is also a

prerequisite training for anyone interested in participating in a Training-of-Trainers workshop or being a part of

the Trainer Community. This training will guide participants through the preparation process, share best

practices and anecdotal tips for improving their skills in front of the room. Curriculum development will also

be discussed. Participants will walk away with a training plan, some thoughtful feedback and next steps

for creating a successful training experience for others.

Intended Audience: Trainer Candidates.

Prerequisite(s): None


Community Communication Emotional Maturity Inclusion Developing Others Functional Expertise

Relationships Decision Making Influence Self Development




SPECIAL NOTICE:

Please note that IT trainings with less than eight enrollments will be cancelled 48 hours before the training. In

order to provide you with a comprehensive and engaging training, it is important that the classes are well

attended. We apologize for any inconvenience a cancellation may cause.

INFORMATION TECHNOLOGY

Check Out Our Webinars

Discover the benefits of our online webinar courses available on YNET!

Simple and flexible: Online instruction allows you to participate at a time and for a duration that suits your schedule right from your PC.

Ongoing access to resources: If you need a refresher, you continue to have access to the online

content and resources to brush up on what you have learned. Better retention: Online instruction can prove to be a richer and more effective learning experience

than traditional methods because you have the ability to instantly pause, rewind and review the training content as many times as needed.

New online webinar courses available on YNET!

Resolving Requisition Problems – Invoices on Hold (11 minutes) Introduction to Business Analytics (18 minutes)

PROPERTY MANAGEMENT


AS400 Member Management Basic Training Do you want to learn how to manage membership records through the AS400 database? AS400 Member

Management Basics is a hands-on training that provides instruction on association membership policies and

operations as well as all basic transactions completed at the membership desk. This includes membership,

program registration, guest pass transactions, group discounts and child care programs. Successful

graduates of this training receive certification numbers which grant them access to the AS400 system.

Program Staff, Please Note: The morning portion of the training will consist of content that is relevant to

both Membership and Program staff. At the end of the morning content Program Staff will be given their

AS400 credentials and be dismissed; receiving credit for the training in CONNECT. The afternoon content will

cover topics relevant to Membership.

Intended Audience: All New Program & Membership Staff Needing AS400 access

Prerequisite(s): None.



Food will not be provided; however there will be a lunch break.





CONNECT Financials - Requisitions & Receiving

Are you responsible for making requisitions in your Branch or Department? This training is mandatory for

those who will purchase goods and services for the YMCA. Participants will learn how to perform basic

business functions in the CONNECT System. Skills learned will include how to enter requisitions and receive

goods and services.

Intended Audience: Staff Responsible for Purchasing







INFORMATION TECHNOLOGY

PROPERTY MANAGEMENT


MEMBERSHIP

Creating Raves: Service + Hospitality Do you know that the YMCA of Greater New York is committed to consistently providing excellent service and

caring hospitality to all of our constituents including staff, members, guests and program participants? As a

result of that commitment, we are offering this learning opportunity for direct service staff to introduce the

philosophy and behaviors of the powerful combination of service and hospitality. This training will: 1. Introduce

the philosophy and language of Hospitality 2. Provide opportunities for staff to practice Hospitality Behaviors

and 3. Explore the powerful combination of excellent service and caring hospitality. Facilitated by HQ, the

learning and consulting company of restaurateur Danny Meyer’s Union Square Hospitality Group (USHG), and

supported by the Staff Development team, this will be an interactive, inspirational, informative and important

experience for all.

Intended Audience: Direct Service Staff



Relationships Decision Making Communication Functional Expertise






Manager On Duty Are you a Manager On Duty at your Branch? This is a training mandate for all staff who are required to provide

Manager on Duty Branch coverage. Participation in this training will raise the level of service at your facility

during “off-peak” hours, and enhance your leadership skills.

Intended Audience: This is a training mandate for all staff who are required to provide Manager on Duty

Branch coverage.



Values Community Relationships Influence

Communication Developing Others Decision Making Quality Results

Emotional Maturity Functional Expertise





Membership On-Boarding Training Membership On-Boarding Training is 3 consecutive days of training that is required for all newly hired

Hospitality Agents, Membership Sales and Engagement Specialists, and Membership Coordinators. Staff are

required to attend the entire three days of training prior to being scheduled to work at the branch. Within the 3

days, participants will participate in 5 separate trainings: AS400, Creating Raves, Healthy Lifestyles 101,

Selling the Total Workout, and De-escalating Difficult Situations. These trainings will provide the foundation for

the basic skills required to be successful in delivering technical excellence and caring hospitality. Continued

employment requires successful completion of all 5 trainings delivered throughout the three days of

onboarding.

Intended Audience: New Hospitality Agents; Membership Sales and Engagement Specialists; Membership

Coordinators



Values Community Developing Others

Influence Communication Self Development

Decision Making Quality Results Functional Expertise

Change Capacity Emotional Maturity



11/17/2015, 11/18/2015, 11/19/2015*

Day 1: 9:30AM-4:00PM Day 2: 9:30AM-5:00PM Day 3: 9:30AM-4:30PM

Association Office Currently Open 11/12/2015

12/01/2015,

12/02/2015, 12/03/2015

Day 1: 9:30AM-4:00PM

Day 2: 9:30AM-5:00PM Day 3: 9:30AM-4:30PM


12/15/2015, 12/16/2015, 12/17/2015

Day 1: 9:30AM-4:00PM Day 2: 9:30AM-5:00PM Day 3: 9:30AM-4:30PM


*3 Full Days

MEMBERSHI P


MEMBERSHIP

Healthy Lifestyles 101 Learn all about the basics of fitness and the healthy lifestyles programs available at the Y, in this training

designed especially for membership staff. Also, get practice in engaging members in conversations about

healthy lifestyles. Please Note: This is not the Y of the USA Training “Healthy Lifestyle Principles”.

Intended Audience: Membership Staff





11/18/2015 1:30PM-5:00PM Association Office Currently Open 11/13/2015



Selling the Total Workout In your role as a Hospitality Agent you have the distinct privilege to support people who wish to achieve a healthier lifestyle. In Selling the Total Workout you will learn the basic sales skills that are routed in psychology to help the prospective member take the first steps toward achieving their goals.

Intended Audience: Hospitality Agents; Staff who can benefit from learning basic sales skills for engaging new Y members.



Values Community Relationships

Influence Inclusion Developing Others

Decision Making Communication Self Development

Finance Quality Results Functional Expertise

Change Capacity Emotional Maturity







MEMBERSHIP

De-Escalating Difficult Situations Do you dread dealing with complaints? Learn and practice the skills that are based in hospitality, to turn difficult situations into opportunities for positive outcomes and relationship building!

Intended Audience: Membership Staff



Values Community Inclusion

Relationships Communication Developing Others Decision Making Quality Results Self Development

Change Capacity Emotional Maturity Functional Expertise






SAT Prep Training

In this training, you will learn how to lead SAT prep classes at your branch or offsite. You will leave having a

thorough understanding of the SAT exam and be equipped with the knowledge and tools to lead your own SAT

prep program.

Intended Audience: Rowe Scholar Advisors, Teen Directors, Teen Advisors


Leadership Competencies Developed in this Training: Communication

Innovation




11/19/2015 – 11/20/2015*

9:00AM –4:00PM Vanderbilt YMCA Currently Open 11/14/2015

*2 day training

TEENS

MEMBERSHIP


Y EXCHANGE

YMCA of the USA

All YMCA of Greater NY employees can register a personal YMCA account on Y-USA’s www.yexchange.org. Using

this you will be able to review your national training transcript and program certifications. Here’s what it looks like

once you’ve registered...

FURTHER ACCESS FOR YGNY EMPLOYEES

Further access to Y-USA’s Y Exchange website is granted by the YMCA of Greater NY’s IT department.

All employees of our Association will be granted further access to Y-USA’s Y Exchange by selecting the

‘Request Access to Exchange’ link from his or her personal YMCA Account.

Further access includes:

Brand Resource Center – follow instructions to request access

Property Development Online Planning Tools – login is ymca/9622

Y-USA Grant System – follow instructions to register or enter login

Risk Management Online Training – must sign into www.yexchange.org first to be authenticated

NON-EMPLOYEE ACCESS TO Y-USA’S YEXCHANGE.ORG

Program and policy volunteers, vendors, and consultants of the YMCA of Greater NY are not granted access to Y-

USA’s www.yexchange.org. The public, including Y members, former staff members and vendors doing business

with the Y, should Y-USA’s www.ymca.net to learn more about the Y.

ADDITIONAL INFORMATION

It’s important to know that the YMCA of Greater NY has its own training tracking software called CONNECT.

Employees may need to log into both their YMCA Account on Y-USA’s www.yexchange.org and YMCA of Greater

New York Learner Self Service on CONNECT (www.ymcanyc.org/selfservice) in order to review both transcripts for

completeness and accuracy.

For log on assistance with www.yexchange.org, please call (800) 872-9622.

For log on assistance with CONNECT (www.ymcanyc.org/selfservice), please call (877) 962-2349.

http://www.yexchange.org/




http://www.ymcaexchange.org/



http://www.ymca.net/




http://www.ymcanyc.org/selfservice


http://www.ymcanyc.org/selfservice

YMCA of the USA

LEADERSHIP CERTIFICATION:

YMCA of the USA


Leadership Certification is a credentialing process specific to the YMCA. Leadership Certification is based on

the Leadership Competency Model and is a way for you to build the leadership skills, abilities and knowledge

to succeed in the Y. This At-A-Glance provides the basic requirements needed. For details on the

certification, courses and test/assessment view the Leadership Certification Handbook on Y Exchange

(www.yexchange.org) Email questions to [email protected].

Key concepts regarding the levels of certification:

Each level of certification has distinct requirements, including formal training courses, electives, pre-

requisites, and a certification test based on leadership competencies.

It is recommended that each level take approximately 2-3 years to complete in order to effectively

develop the competencies at each level.

Staff members want to pursue the certification level that is related to their current role. Please see the

description of the leadership levels below to determine which certification is the best for you to pursue.

DESCRIPTIONS OF LEADERSHIP LEVELS

Leadership Certification Offered:

YMCA LEADER

None - Program & Membership Trainings are offered to support development at this level

Description:

Any staff member without supervisory responsibilities performing a direct service to members; an individual

contributor.


YMCA Team Leader Certification

Description:

YMCA TEAM LEADER

Any staff member performing supervisory duties with direct reports.

Any staff member who regularly leads a team of staff or volunteers without direct supervisory responsibility.

Any staff member, with or without staff supervisory responsibility, who regularly leads a process, project or

function with significant scope and potential impact.

YMCA MULTI-TEAM or BRANCH LEADER


YMCA Multi-Team or Branch Leader Certification

Description:

Any staff member managing multiple team leaders/supervisors representing multiple departments.

Any staff member who regularly leads multiple teams of staff or volunteers without direct supervisory

responsibility.

Any staff member who provides tactical and operational leadership to multiple departments within a YMCA

branch or association corporate office.

Any staff member, with or without staff supervisory responsibilities, who regularly leads multiple processes,

projects or functions with significant scope and potential impact.

YMCA ORGANIZATIONAL LEADER


YMCA Organizational Leader Certification

Description:

Staff members who provide strategic and visionary leadership to the organization.



YMCA of the USA


YMCA of the USA


YMCA Team Leader Certification

The YMCA Team Leader Certification is designed to help prepare staff members as they transition into

team leadership responsibilities.

The primary focus of the YMCA Team Leader Certification is to inspire and motivate staff toward a career in

the YMCA; provide knowledge of YMCA history and mission imperatives; and provide foundational knowledge

of the following leadership competencies at the Team Leader level: Commitment to YMCA Mission; Member,

Community and Movement Driven; Commitment to Inclusion; Volunteer Driven; Commitment to

Development; Relationship Building Skills; Innovation; and Financial Skills.

The requirements for Certification are:

Principles and Practices Introduction to Volunteerism

Introduction to Leading Others Introduction to Fiscal Management Online Leadership Competency Assessment Team Leader Certification Test*

Submit Application

*This link will become accessible to you only when you have completed the first 5 requirements

YMCA of the USA


YMCA of the USA


General Track OR Executive Preparatory Track OR New Branch Executive Team Leader

Certification

Project Management Annual Community

Support Campaign

Leading and

Coaching Others Advanced Fiscal

Management

5 Elective Credits Multi-Team or

Branch Leader

Certification Test* Submit Application

Team Leader Certification Executive Preparatory

Institute

Annual Community Support

Campaign

Advanced Fiscal Management

2 Elective Credits Multi-Team or Branch Leader

Certification Assessment* Submit Application

Team Leader Certification New Branch Executive Institute Executive Fundraising

Multi-Team or Branch Leader

Assessment* Submit Application

YMCA Multi-Team or Branch Leader Certification

The YMCA Multi-Team or Branch Leader Certification is designed to prepare staff members as they

transition into multi-team leadership or branch leadership roles. There are two tracks to choose from:

Track 1 provides foundational knowledge of select leadership competencies at the Multi-Team or Branch

Leader level.

Track 2 provides knowledge of select leadership competencies at the Multi-Team or Branch Leader level

specific to new branch executive directors who are in their first 1-2 years as a branch executive director and

who are selected through an application process.

The requirements for Certification are (choose one track):

*This link will become accessible to you only when you have completed the first 5 requirements

A Bridge Program is available for those who begin their career at the Y at this level.

General Recertification Requirements

The YMCA Multi-Team or Branch Leader Certification and the Organizational Leader

Certification must be recertified every 5 years through completing one hundred and sixty (160)

Leadership Competency Credits (LCC’s) and completing the Online Leadership Competency Self-

Assessment. Forty (40) of the one hundred and sixty (160) must be earned by attending Y-USA

courses, events, workshops or leadership roles.

Please note: You may earn more than 160 LCC’s in a Recertification Cycle. Credit earned above the 160 required LCC’s for certification may not be carried over to the next Recertification Cycle.

The Recertification requirement also applies to those who earned the Professional Director and

Senior Director Certifications and whose certifications have been converted to the Multi-Team or

Branch Leader Certification and the Organizational Leader Certification.

YMCA of the USA


YMCA of the USA


YMCA Organizational Leader Certification

The YMCA Organizational Leader Certification is designed to prepare staff members for organizational

leadership roles. There are two tracks to choose from:

Track 1 provides foundational knowledge of select leadership competencies at the Organizational Leader

level.

Track 2 provides knowledge of select leadership competencies at the Organizational Leader level specific to

individuals who are preparing for or who have just entered Organizational Leadership roles and who are

selected through an application process.

The requirements for Certification are (choose one track):

General Track OR Organizational Leadership Forum Multi-Team or Branch Leader Certification Leading Change Two elective courses Bachelor’s Degree Capstone Submit Application

Multi-Team or Branch Leader Certification Organizational Leadership Forum Bachelor’s Degree Capstone Submit Application

A Bridge Program is available for those who begin their career at the Y at this level.

General Recertification Requirements

The YMCA Multi-Team or Branch Leader Certification and the Organizational Leader

Certification must be recertified every 5 years through completing one hundred and sixty (160)

Leadership Competency Credits (LCC’s) and completing the Online Leadership Competency Self-

Assessment. Forty (40) of the one hundred and sixty (160) must be earned by attending Y-USA

courses, events, workshops or leadership roles.

Please note: You may earn more than 160 LCC’s in a Recertification Cycle. Credit earned above the 160 required LCC’s for certification may not be carried over to the next Recertification Cycle.

The Recertification requirement also applies to those who earned the Professional Director and

Senior Director Certifications and whose certifications have been converted to the Multi -Team or

Branch Leader Certification and the Organizational Leader Certification.

Continuing Education:

Continuing Education is required for the YMCA Multi-Team or Branch Leader Certification and the

YMCA Organizational Leader Certification. A variety of activities count for Continuing Education Credits

including formal courses, graduate degrees, conference workshops, seminars, teaching and facilitating,

writing, participating in AYP learning circles, and serving in leadership roles. For more information on

Continuing Education, see the YMCA Leadership Certification Continuing Education document in the Training

& Leadership Development section on Y Exchange (www.yexchange.org).

YMCA Leadership Competency Model - Levels of Leadership

To more fully understand the levels of leadership in the YMCA Leadership Competency Model, refer to the

chart on Page 10. Job titles vary from YMCA to YMCA, and similar titles may have very different

responsibilities among YMCAs across the country. For more information on the YMCA Leadership Competency

Model, refer to the Training & Leadership Development section on Y Exchange.


YMCA of the USA


RECERTIFICATION PROCESS:

Leadership Recertification At-A-Glance

Recertification is required to maintain YMCA Multi-Team or Branch Leader Certification and the YMCA Organizational Leader Certification. The Recertification requirement applies to those who obtain the new Leadership Certification and those who previously earned the Professional Director and Senior Director

Certifications. This at-a-glance lists the requirements for recertification. For full details about Leadership Recertification including appendices that outline the estimated costs of the Leadership Certification and information on online degree collaborations, view the Leadership Certification Handbook on Y Exchange (www.yexchange.org). Questions? E-mail [email protected].

Requirements

One hundred and sixty (160) Leadership Competency Credits (LCC’s) every 5 years; and completion of the Online

Leadership Competency Assessment. Forty (40) of the one hundred and sixty (160) must be earned by attending

Y-YSA courses, events, workshops or leadership roles.

Please note: you may earn more than 160 LCC’s in a Recertification Cycle. Credit earned above the 160 required LCC’s for certification may not be carried over to the next Recertification cycle.

The Recertification requirement also applies to those who earned the Professional Director and Senior

Director Certifications and whose certifications have been converted to the Multi-Team or Branch Leader

Certification and the Organizational Leader Certification

Leadership Competency Credits can be earned in a variety of ways including attending courses, teaching and

presenting, and on-the-job experiences. There are five categories of eligible activities for recertification:

1. Project 64 credit maximum per Recertification Cycle

2. Leadership Role 40 credits maximum per Recertification Cycle

Board member, committee member, mentor, coach

3. Instruction 40 credit maximum per Recertification Cycle

Teaching Y-USA courses, formal presentation at a conference

4. Research and Publishing

5. Continuing Education

40 credit maximum per Recertification Cycle – additional credit given for

authoring a book

Articles, books, manuals, journal on leadership development related

Topics

40 credit minimum, 160 credit maximum per Recertification Cycle

Master's and doctorate degrees, formal trainings, workshops, conferences

Credit Calculation

1/2 day (2-4 hours ) = 4 credits 1 day (5-8 hours) = 8 credit

1.5 days (9-12 hours) = 12 credits

Credits are recorded in two ways:

National Courses taken or taught will be recorded on your training transcript and counted towards recertification.

Other activities must be entered into the online

Recertification Tool

2 days (16 hours) or more = 16 credits

YMCA of the USA



YMCA of the USA


RECERTIFICATION PROCESS:

Submitting Credits for Recertification

Submission of Recertification Credits will be done through the LCDC (https://lcdc.yexchange.org) • You may submit Leadership Competency Credits for Recertification at any time during the 5-year

Recertification Cycle • Keep track of progress towards the 160 Leadership Competency Credits needed for Recertification

TO BEGIN ENTERING LEADERSHIP COMPETENCY CREDITS FOR RECERTIFICATION: To input credits, log in to LCDC (https://lcdc.yexchange.org) and follow the instructions below: 1. Navigate to My Records 2. Click on Online Applications and Uploads. 3. Select Submit Renewal/Recertification Credits

4. Select Certification Category – Leadership Certification 5. Select Certification that activity applies towards 6. Select Renewal/Recertification activity category

7. Select Renewal/Recertification activity subcategory 8. Input responses for information about the activity (will vary depending on category and subcategory) 9. Click Submit

AUDITING To maintain the integrity of the recertification process the Y-USA will randomly audit recertification submissions. It is not necessary to submit supporting documentation when applying for recertification unless it is specifically stated to do so (for example, with masters or doctorate degrees and with projects). However, if you are chosen for audit you will be asked to submit supporting documentation. You should therefore maintain

documentation of the activities you submitted for credit until you receive confirmation of your credits from Y-USA.

YMCA of the USA

https://lcdc.yexchange.org/


YMCA of the USA

YMCA OF THE USA’S TRAINING SCHEDULE AND REGIONAL TRAINING

EVENTS Log on to www.yexchange.org. On the left side under the My Career section, choose “Learning &

Career Development Center (LCDC)”. On this page you can enter the search criteria in the “Search & Register For Classes” section.

Scheduled certification trainings can be searched by zip code, course title and program area, giving you up-

to-the-minute information on the training closest to you.

ACCESS YOUR YMCA TRANSCRIPT: You can obtain your official transcript when you log on to www.yexchange.org.

How to access the Leadership Competency Assessment:

1. Go to www.yexchange.org and log into your account. If you have not set up an account on yexchange, then follow instructions to set up your personal account.

2. Once you are at the homepage, click on “YMCA Transcript” under the MY CAREER section on the left

side of the page.

UPDATE YOUR E-MAIL ADDRESS WITH THE YMCA OF THE USA: All YMCA of the USA certifications will now be sent to you via email. It’s a good idea to make sure

your email address is current in their database. To update your email address, log on to

www.yexchange.org and click “My Profile” on the top right corner of the page. Then choose “Edit My

Profile” to make the necessary changes.

YMCA of the USA










YMCA of the USA

YMCA LEADERSHIP COMPETENCY SELF-ASSESSMENT:

The Leadership Competency Assessment is now available on the Y Exchange.

This assessment has been designed to provide feedback about your strengths and development

opportunities as they relate to the 18 Leadership Competencies.

Knowing your leadership competency strengths and development opportunities can assist with your Y career

planning. Assessment Results provide a foundation for creating a written Development Plan and discussing

your career goals with a trusted advisor or coach.

Here are the instructions for how to access the Leadership Competency Assessement. How to access the Leadership Competency Assessment:

1. Go to www.yexchange.org and log into your account. If you have not set up an account on yexchange, then follow instructions to set up your personal account.

2. Once you are at the homepage, click on the “Leadership Development” tab and then on the

“Learning & Career Development Center” link.

3. Click on the “Leadership Competency Resources” link on the left side of the page under the “Leadership Development Approach” heading.

4. On the “Leadership Competency Resources” page scroll down to “Individual Leadership

Competency Assessment and select the “Go to Online Assessment Tool” link.

5. If you receive this security message, click on the yellow banner where it says “Click here for more options.” A drop down menu will appear, choose the “Display blocked content” option.

6. Click on the “Take the Assessment” tab. Then click on “Start New Assessment.”

7. In the pop up box titled, “PayPal Payment” click on “Submit Payment to PayPal” at the bottom.

8. You can now complete your Leadership Competency Self-Assessment. Please be sure to take the

assessment at the leadership level that corresponds with your current role. (A breakdown of the leadership levels in on page 2 of your Leadership Competency Development Guide.)

9. The next business day, the results of your assessment will be available

How to access your Leadership Competency Assessment results:

1. The next business day, go to www.yexchange.org and log into your account.

2. Once you are at the homepage, click on “My Learning”, “Tests & Assessments”, click on the

assessment you took, click on “Go to Leadership Competency Assessment - (level of assessement you took)”, click “Results” tab.

Questions? Please feel free to reach out to the Staff Development team if you have any questions or

need additional information.

YMCA of the USA




Y-USA LEADERSHIP COMPETENCY MODULES:

Principles & Practices:

Principles & Practices (P&P) is a core YMCA training program designed to inspire, educate and motivate

YMCA professionals to become cause-driven leaders. The training encourages a deeper commitment to the

mission and the movement by increasing participants' understanding of the YMCA organizational culture and

by providing opportunities for networking and individual growth. Completion of this program is a requirement

for YUSA's Team Leadership Certification.

The cost to attend P&P is $725. Spaces are limited and fill extremely quickly, so talk to your supervisor so

you can register early.

This is a signature training program for new entrants in their first one to three years of full-time employment

with a focus on what makes the YMCA unique.

Focus Areas

YMCA History & Heritage Diversity & Inclusion Relationship Building &

Our Mission & Values Personal & Career

Development Networking


Values Community Communication

Inclusion Volunteerism Innovation

Upcoming P&P 2015 Dates

P&P LOCATION DATE

Jacksonville, FL 11/10/2015

Black Mountain, NC 12/08/2015

Upcoming P&P 2016 Dates

P&P LOCATION DATE

Virginia Beach, VA March 8-10

Austin, TX March 29-31

Westchester, NY April 19-21

Chicago, IL April 26-28

Portland, ME May 24-26

Chicago, IL June 21-23

Cincinnati, OH August 23-25

Boston, MA September 13-15

Seattle, WA * Wed-Fri October 5-7

Tampa, FL * Wed-Fri October 19-21

Los Angeles, CA * Wed-Fri November 2-4

Black Mountain, NC

(Blue Ridge Assembly)

December 6-8

YMCA of the USA


YMCA of the USA

NEW ELEARNING COURSES NOW AVAILABLE IN LCDC

To find all eLearning available in LCDC: go to Catalog & Schedule, Search for Class Availability and select eLearning under Course Delivery

Method.

Introduction to Leading Others: Employment Law Fundamentals- This thirty-minute course provides staff with information and knowledge of select employments laws commonly encountered in Y's. Realistic stories are presented where ADA, FMLA, FLSA, Title VII, EPA come to life in relatable situations. Students of this course will understand the laws presented, but also learn when and who to contact for extra support when issues arise.

Navigating Community Health Resources - This foundation level course is for Y Staff who serve in a variety of roles that may provide guidance and support to community members. Learn how every Y staff can assist community members to navigate community health resources such as health screenings, immunizations, and other services for children, families, and older adults, then take an active role in connecting the community to the resources that are available.

Destination: Day Camp! - This course is intended to help day camp directors focus more intentionally on fostering achievement, relationships, and belonging in day camp. Through this course, day camp directors will be challenged to think critically about their camps, identify areas for improvement, and explore the tools and resources available to help them enhance their programs.

Orientation to Healthy Living at the Y - The primary goal of this course is to provide understanding of how the Y advances healthy living for individuals and families, organizations, communities, and even society. We do this through primary, secondary, and tertiary prevention efforts. Every member or program participant is someone that can be helped to improve their health and well-being. Learn how to act on behalf of all our members and participants to listen first and then assist them in their quest to be healthy.

YMCA’s Diabetes Prevention Program Lifestyle Coach - This training helps prepare staff to serve as lifestyle coaches and facilitate delivery of the YMCA’s Diabetes Prevention Program. This blended course, which includes online and face-to-face instruction, teaches participants the program curriculum and how to provide support and guidance to program participants. This course will only be available to Ys contracted to run the program.

Understanding Diabetes - This course provides key foundational information about the scope and scale of diabetes as a chronic disease in the United States. Students learn the difference between diabetes and pre-diabetes, the impact this chronic disease has on the nation and what is being done to prevent diabetes.

Global YMCA Orientation - This brand new four-lesson eLearning course will orient staff to the Y’s vast global history as well as familiarize Leader and Team Leader level staff with the competencies to engage in global work in their communities and internationally.

Introduction to the YMCA’s Diabetes Prevention Program - This online course introduces students to the YMCA’s Diabetes Prevention Program. Students learn the evidence base for the program, the program goals, and how the program is structured to support program participants in preventing or delaying the onset of type 2 diabetes. This course also provides insight into the various roles responsible for making the program work locally, including the Program Coordinator and the Lifestyle Coach, the facilitator who supports a group of participants in making behavior changes for healthier eating and increasing physical activity to meet program goals. This course is only available to Ys operating the YMCA’s Diabetes Prevention Program under contract with YMCA of the USA. It is recommended that students take this course at least two weeks prior to registering for the classroom training. The Introduction to the YMCA’s Diabetes Prevention Program Pre-Read can be downloaded from the Pre-Assignment section of the course description for this course in the Learning Career and Development Center (LCDC).

Foundations of Listen First - is intended to provide learners with foundational knowledge related to Listen First, a way to interact and communicate that fosters a relationship-based culture in the Y. The online course features video demonstration of how Listen First skills can be used in a variety


EDUCATIONAL OPPORTUNITIES

ENGLISH LANGUAGE AND EMPLOYMENT SERVICES FOR ADULT

IMMIGRANTS & REFUGEES (ELESAIR) Starting out as a small English language program operating within the International YMCA, it has become

one of the city's largest community-based Adult Literacy programs. ELESAIR is now a one-stop assistance

center where immigrant adults with little means and limited English skills can obtain the full range of

services - instructional, vocational, placement and support - so essential to their prospects as New Yorkers.

The YMCA of Greater New York offers free ESL, ABE, GED Preparation, Citizenship classes and other services,

accepting participants on a first-come, first-served basis.

Please Note: Registration will NOT be taken through CONNECT.

For more information or for the next schedule please visit www.ymcaelesair.org

Or contact: Lien Phamly-Setang, 212-627-2972, Old Guadalupe Church, 229 W. 14th St. NY, NY 10011

For more information on ELESAIR, please contact: Lorna Blancaflor, Program Coordinator at

212-875-4345 or [email protected].

NEW AMERICANS WELCOME CENTERS (NAWC) The YMCA of Greater New York is committed to serving the immigrant population of New York City, and, in

response to their needs, has opened six New Americans Welcome Centers to help immigrants achieve literacy,

cultural competence, and self-sufficiency. The goal of the YMCA is to be recognized by every New American

as a “safe haven” that provides multilingual information, resources and referrals and a wide range of services

(instructional, vocational, recreational, and family support) that will help them attain their goals. The New

Americans Welcome Centers are located in Chinatown, Harlem, Bronx, Park Slope, North Shore and Flushing.

Instructional services include English as a Second Language, Cultural Orientation, Citizenship Preparation,

Job Readiness, and Computer Literacy. In addition, some of our Centers offer Adult Literacy and GED

preparation classes as well as Substance Abuse and Alcohol Prevention Counseling. For more information or

for the upcoming schedules, please visit: www.ymcanewamericans.org.

http://www.ymcanewamericans.org/

http://www.ymcanewamericans.org/

Documents

TRAINING SCHEDULE November 2015 to December 2015 · TRAINING SCHEDULE • November 2015 to December 2015. NYC UNIVERSITY November 2015 to December 2015 2 ... INFLUENCE: Employs influence