Touching Lives - Fall 2011

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Quarterly Magazine from LRMC Foundation

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  • touching lives

    WHIMSICAL DISTRACTIONS

    WORK WONDERS

    through caring and sharing

    FALL 2011 | VoLume 15

    A bi-annual publication of the Women in Philanthropy

    underwrite kid-friendly

    treatment rooms.

  • New and Improved Kid-Friendly Treatment Rooms thanks to Women in Philanthropy.

    Dear Supporters, Friends and Neighbors,

    Change is in the air at Lakeland Regional and not just the change from summer to fall. In this past

    year, weve welcomed new programs, new faces and newly improved spaces to our community hospital.

    The LRMC Foundation, of course, has played a large role in this change as you will see in the following

    pages. From our Emergency Department renovations to new Pediatric treatment rooms to exciting

    programs for seniors, your Foundation has been working hard to put your gifts to good use.

    Im confident that you will find this issue of Touching Lives packed with new information about some exciting changes going on

    throughout our hospital. Providing the best healthcare for our community continues to be a challenge, which makes our roles as

    philanthropists even more vital. We are so grateful for the generosity and support received from our community. We could not

    reach and exceed our goals of improving healthcare without this commitment. Together we will continue our tradition of excellence.

    Thank you for learning more about the LRMC Foundation by reading this publication, and if you have any questions or want more

    information, dont hesitate to contact the Foundation.

    Designer Chairs add style to LRCCthanks to ethan Allen.

    3 On a Fast Track to compassionate healing.

    6 Thank U4 Letters of gratitude.

    7 LRMContributions Whos making a difference.

    8 LRMCares Thanks to Women in Philanthropy.

    9 LRMCurrents Technology updates and awards.

    10 LRMCongrats Staff movements and milestones.

    11 LRMChallenge Giving and receiving.

    11 LRMCommunity Senior Care Club shines.

    14 In View Of Thoughts from Dr. Thompson.

    The Emergency Department fulfills the need for speed.

    In this issue

    welcome

    2 Touching Lives Fall 2011

    CoVeR 73

    An amazing community alive with new faces, spaces and much more.

    Art Rowbotham Chairman, LRMC Foundation Board of Directors

    Sincerely,

  • Art Rowbotham Chairman, LRMC Foundation Board of Directors

    On a Fast Track to compassionate healing.The LRMC Emergency Department

    ccording to maureen Leckie, Director of emergency Services, one of the first

    things on a patients mind as soon as he or she walks in the door of the emergency

    Department (eD) is How quickly will they see me? Therefore, no one understands the

    need for speed better than our eD staff. They work tirelessly 24/7 to get their patients

    the treatment they need as soon as possible. of course, solving that logistical puzzle is like

    trying to change the tires on a moving bus it would make most engineers dizzy!

    Last year there were a total of 154,577 visits (around 423 per day) to Lakeland Regional

    medical Centers emergency Department. With this number of people coming through the

    department every year, there is a constant need for improvement.

    A

    A Quick Glance at ED Changes

    Redesigned lobby and Fast Track area New Pediatric ED and Critical Care Units Addition of Vertical waiting rooms New Voice-Activated dictation system New medication bar code scanning system for patient safety

    Recently re-opened Fast Track area

  • The first stop in the Emergency Department Due to open in late october, the eD lobby is getting a major facelift. It will feature a much more open, larger space.

    And although the goal is to get patients out of the lobby quickly, it is important to make sure the patients who do have to

    wait are as comfortable as possible.

    In addition, LRmCs Fast Track area has a new look and improved processes. Fast

    Track is an area designated to the care of those with non-urgent illnesses or injuries

    seeking treatment from the emergency Department.

    More flow, less waitThe newly renovated Fast Track opened July 13, and Leckie has already received

    positive feedback regarding the new open floor plan and greatly enhanced aesthetics.

    However, those are not the only improvements that patients and employees are

    noticing. We are especially proud of the efficiencies that have been brought to the

    process and the way our team has joined together to improve the flow of Fast Track.

    As a result of the changes, we are seeing significant improvements in the amount of

    time patients are spending in Fast Track, says Leckie.

    one of those flow related improvements involves getting multiple assessments

    done simultaneously with different members of the care team, which cuts down on

    wait times. Another improvement is the addition of vertical waiting rooms. This new trend in hospitals around the

    country features common waiting areas for patients who dont require bedside care and can be comfortable sitting upright

    while waiting on test results or discharge orders. The vertical waiting room is equipped with recliners, magazines and a

    television for patient comfort.

    Patients and staff enjoy open comfortThese new improvements enhance some major renovations done

    in the last few years to the Critical Care and Pediatric areas of the

    emergency department. The improvements to the Critical Care unit

    have greatly helped the flow patterns in the use of the space, says

    Director maureen Leckie shows off

    the new vertical waiting room area.

    The newly renovated

    critical care unit takes care of the

    most serious emergency needs.

    New waiting area for Pediatric eD

    On a Fast Track continued from page 3

  • Sallie Smith, BSN, Critical Care Supervisor. We can get patients from the lobby and into treatment a whole lot quicker.

    And we have better visualization of the space, which promotes teamwork.

    The feeling is mutual among patients and families visiting the new Pediatric Emergency Department. Thanks to a

    grant from the LRmC Foundation, the Pediatric eD features its own waiting area with toys and a virtual aquarium. Bridget

    Smith, there recently with her son Parker remarked, We have always had great care at LRmC. The new Pediatric space is

    beautiful. I was aware that there were plans for renovations but was not sure it had been done yet. We visited the old

    space many times, and this is so much nicer. everyone is polite, and they really care about their patients. I know a lot of the

    staff, and it is great to see familiar faces.

    The latest technology enhances information managementAnd of course, new technology is changing

    the way care is delivered in the Emergency

    Department. The eD recently introduced a new

    medication bar code scanner system, which

    ensures that the right patients get the right

    medications. Also, a new voice-activated

    dictation system makes it much easier for

    doctors to keep track of medical records. They

    speak into a headset similar to a phone receiver,

    and the new program inputs all the information

    they say into the computer. The new system is phenomenal! says Dr. matthew Schillinger, an eD Physician. Hal escowitz,

    mD, also an eD Physician adds, The new system makes for much cleaner medical records. All the records are now electronic.

    The goal: provide the best care anywhereone would think that with all these changes in place, the eD staff and leadership would rest assured that LRmC is ahead

    of the game in managing all the care needs of patients, doctors, nurses, family members, etc. However, with the number

    of patients starting to creep higher each day as fall and flu season

    approaches, our eD team is still constantly thinking and working on

    ways to give patients the best care possible with the best

    results possible. n

    emergency physicians enjoy using the new voice-activated dictation system.

    The new eD Lobby area will re-open in october.

    The newly renovated

    critical care unit takes care of the

    most serious emergency needs.

  • I was in the emergency room for a few hours today with a

    woman who is 97. She had fallen and was in pain.

    I just knew because of her age and Alzheimers that she

    would not be of utmost importance. I could not believe

    how she was taken care of. It was if she were a celebrity.

    She was given such wonderful care. She was important to

    them. Most older people seem to not matter too much. She

    made them laugh with her sharp wit. They really cared for

    her and showed their professional selves to her. She had no

    idea where she was but she knew those hands who touched

    her were gentle and kind.

    She weighs 84 pounds, and they knew how fragile she is.

    They warned her the needle might sting a bit, and they

    treated her if she were royalty ... They constantly checked

    on her well being.

    I have been her caregiver for five years, and I dreaded her

    being at the hospital without me ... I didnt worry after

    leaving there today at 5 PM. I knew she was in great hands.

    You people are spectacular for all you do, and I personally

    want to thank all of you. There is one who really stood out,

    and her name is Lisa Perez. She dripped with kindness, and

    I needed that today more than ever.

    Thank you Lisa and all the staff at the Emergency Room of

    LRMC ... WHAT A STAFF!!!!

    Real-life letters of gratitude to LRMC.

    thankU4

    6 Touching Lives Fall 2011

    1 To the great staff at LRMC,

    4- Thank you for helping the seniors learn about Facebook.

    - Thanks for doing this Facebook seminar, very useful.

    - Fantastic job of trying to educate us ol fools!

    Facebook class

    Facebook Class Participants

    3On Monday morning, I arrived at the ER with chest pain. I

    was treated with the utmost care and professional service by

    the staff in ER. After being transferred to the chest pain ward

    I was delighted to have the wonderful and caring attention

    of the nurses, technicians, etc. I was sent to the testing area

    where I was also treated with great care and attention. Please

    tell your staff that they are doing a wonderful job in serving

    the folks of Polk County. Even the young man who came to the

    room following my testing to see if I would like something to

    eat was kind and polite. We are blessed to have such a wonderful

    and caring hospital and staff. Please thank them for me.

    Dear Emergency Room staff,

    Grateful Patient

    Grateful Patient

    2 Dear Lakeland Regional Cancer Center staff,

    Yours Truly, The Husband of an LRCC patient.

    I would like to donate these two checks to Lakeland Regional

    Cancer Center for the wonderful treatment my wife received

    during her treatment. We have great respect for your center and

    the care was terrific, it was AAA as far as we were concerned.

  • Touching Lives Fall 2011 7

    hen you walk into the Lakeland Regional Cancer Center, you are bound to

    notice two unique chairs just beyond the entrance. These new chairs not

    only bring an added sense of style and comfort to LRCC, the dozens of hand-written

    signatures they each behold have deep meaning. Both chairs were a donation from

    Ethan Allen Tampa Bay and were signed by their staff who participated in the

    American Cancer Societys Making Strides Against Cancer event. With messages

    such as Sandra Hines 2 1/2 year survivor and in memory of my grandmother, each

    signature represents a life touched by cancer in some way. Thank you to the Ethan

    Allen Company of Tampa Bay for such a special gift.

    LRMContributions

    WYouve heard of designer chairs. How about signer chairs?

    Windows of Hope Honor Sheila Cobb Savages zest for life.

    The LRMC Foundation would like to express our thanks to the family of Sheila Cobb

    Savage for honoring her life through a gift to the Lakeland Regional Cancer Center.

    Sheila Cobb Savage had a zest for life. Always stylish, Sheila believed in having fun!

    So much so that she requested her family play Surfin USA at her funeral.

    A little over six years ago, Sheila was diagnosed with colon cancer by the physicians

    at Lakeland Regional Cancer Center. In conjunction with this diagnosis, a spot

    was found on her liver as well, and Sheila was given four months to live. She began

    receiving radiation and chemotherapy treatments at LRCC.

    And she began living she never lost her hair as many chemo patients do and

    always arrived for her treatments with her fingernails painted just so. Sheilas mother,

    Christine Cobb, shared that all the staff at LRCC loved her fingernails and always

    checked them out on each of her visits.

    And Sheila lived for years, not months. Christine credits the expert and caring staff at LRCC for helping Sheila fight for so many

    years. And when Sheila finally gave in to the cancer, Christine and her granddaughter, Vanessa Chamblee (Sheilas daughter) made

    a very generous gift to the Windows of Hope fund at LRCC. Grace Dean (Sheilas aunt) said, Sheila loved to receive her chemo

    treatments in the beautiful area created at LRCC and enjoyed being able to look through the stained glass windows out onto the

    peaceful gardens and lake at LRCC.

    Vanessa added that this was just a drop in a bucket compared to what her mother had received from LRCC. My mom was really

    blessed with such wonderful care, and for that we are so grateful to the staff at LRCC.

    Sheilas aunt, Grace Dean, and mother, Christine Cobb.

    Betty Hughes and John Galvis of ethan Allen Tampa

    with Kim Walker (center), LRCC Director.

  • 8 Touching Lives Fall 2011

    Thanks to Women in Philanthropy, were better equipped to serve, heal and help.

    Pediatric Rehab Thanks to Women in Philanthropy, the Pediatric Rehab program at the Lakeland

    Regional Outpatient Rehabilitative and Sports Medicine Clinic received some

    much needed equipment specifically a LiteGait, a Bubble Wall and a Kinect

    system. According to the therapists, The lite gait has been a huge blessing and

    has enabled us to work on gait and weight bearing with a variety of children

    with multiple diagnoses such as spina bifida, cerebral palsy and anglemans

    syndrome. The equipment provides support and safety, while at the same time

    freeing the therapists hands in order to work on posture, foot placement or any

    variety of things. Patients who may spend the whole day in a wheelchair are

    helped into a standing position which is beneficial for bone development as well

    as psycho-social skills. Furthermore, the Kinect has been a wonderful tool thats

    been used with patients ranging from age 5-80. On the pediatric side of things,

    the Kinect is often used as a reward ... while at the same time sneaking in some

    therapeutic exercises!!!!!!

    Pediatric Treatment Rooms Pediatric patients can now take a trip to the jungle or go under the sea when

    they receive painful procedures. This fall, the Kid Care Station at LRMC will

    open two brand new treatment rooms for use after some extensive kid-friendly

    redecorating. Their new, improved look includes amazing visual murals that are

    sure to divert childrens attention from whatever procedure they need to endure.

    This is just one of the many ways LRMCs Child Life Therapy program works to

    decrease the trauma that...

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