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FALL 2011 | VoLume 15
A bi-annual publication of the Women in Philanthropy
New and Improved Kid-Friendly Treatment Rooms thanks to Women in Philanthropy.
Dear Supporters, Friends and Neighbors,
Change is in the air at Lakeland Regional and not just the change from summer to fall. In this past
year, weve welcomed new programs, new faces and newly improved spaces to our community hospital.
The LRMC Foundation, of course, has played a large role in this change as you will see in the following
pages. From our Emergency Department renovations to new Pediatric treatment rooms to exciting
programs for seniors, your Foundation has been working hard to put your gifts to good use.
Im confident that you will find this issue of Touching Lives packed with new information about some exciting changes going on
throughout our hospital. Providing the best healthcare for our community continues to be a challenge, which makes our roles as
philanthropists even more vital. We are so grateful for the generosity and support received from our community. We could not
reach and exceed our goals of improving healthcare without this commitment. Together we will continue our tradition of excellence.
Thank you for learning more about the LRMC Foundation by reading this publication, and if you have any questions or want more
information, dont hesitate to contact the Foundation.
Designer Chairs add style to LRCCthanks to ethan Allen.
3 On a Fast Track to compassionate healing.
6 Thank U4 Letters of gratitude.
7 LRMContributions Whos making a difference.
8 LRMCares Thanks to Women in Philanthropy.
9 LRMCurrents Technology updates and awards.
10 LRMCongrats Staff movements and milestones.
11 LRMChallenge Giving and receiving.
11 LRMCommunity Senior Care Club shines.
14 In View Of Thoughts from Dr. Thompson.
The Emergency Department fulfills the need for speed.
In this issue
2 Touching Lives Fall 2011
An amazing community alive with new faces, spaces and much more.
Art Rowbotham Chairman, LRMC Foundation Board of Directors
Art Rowbotham Chairman, LRMC Foundation Board of Directors
On a Fast Track to compassionate healing.The LRMC Emergency Department
ccording to maureen Leckie, Director of emergency Services, one of the first
things on a patients mind as soon as he or she walks in the door of the emergency
Department (eD) is How quickly will they see me? Therefore, no one understands the
need for speed better than our eD staff. They work tirelessly 24/7 to get their patients
the treatment they need as soon as possible. of course, solving that logistical puzzle is like
trying to change the tires on a moving bus it would make most engineers dizzy!
Last year there were a total of 154,577 visits (around 423 per day) to Lakeland Regional
medical Centers emergency Department. With this number of people coming through the
department every year, there is a constant need for improvement.
A Quick Glance at ED Changes
Redesigned lobby and Fast Track area New Pediatric ED and Critical Care Units Addition of Vertical waiting rooms New Voice-Activated dictation system New medication bar code scanning system for patient safety
Recently re-opened Fast Track area
The first stop in the Emergency Department Due to open in late october, the eD lobby is getting a major facelift. It will feature a much more open, larger space.
And although the goal is to get patients out of the lobby quickly, it is important to make sure the patients who do have to
wait are as comfortable as possible.
In addition, LRmCs Fast Track area has a new look and improved processes. Fast
Track is an area designated to the care of those with non-urgent illnesses or injuries
seeking treatment from the emergency Department.
More flow, less waitThe newly renovated Fast Track opened July 13, and Leckie has already received
positive feedback regarding the new open floor plan and greatly enhanced aesthetics.
However, those are not the only improvements that patients and employees are
noticing. We are especially proud of the efficiencies that have been brought to the
process and the way our team has joined together to improve the flow of Fast Track.
As a result of the changes, we are seeing significant improvements in the amount of
time patients are spending in Fast Track, says Leckie.
one of those flow related improvements involves getting multiple assessments
done simultaneously with different members of the care team, which cuts down on
wait times. Another improvement is the addition of vertical waiting rooms. This new trend in hospitals around the
country features common waiting areas for patients who dont require bedside care and can be comfortable sitting upright
while waiting on test results or discharge orders. The vertical waiting room is equipped with recliners, magazines and a
television for patient comfort.
Patients and staff enjoy open comfortThese new improvements enhance some major renovations done
in the last few years to the Critical Care and Pediatric areas of the
emergency department. The improvements to the Critical Care unit
have greatly helped the flow patterns in the use of the space, says
Director maureen Leckie shows off
the new vertical waiting room area.
The newly renovated
critical care unit takes care of the
most serious emergency needs.
New waiting area for Pediatric eD
On a Fast Track continued from page 3
Sallie Smith, BSN, Critical Care Supervisor. We can get patients from the lobby and into treatment a whole lot quicker.
And we have better visualization of the space, which promotes teamwork.
The feeling is mutual among patients and families visiting the new Pediatric Emergency Department. Thanks to a
grant from the LRmC Foundation, the Pediatric eD features its own waiting area with toys and a virtual aquarium. Bridget
Smith, there recently with her son Parker remarked, We have always had great care at LRmC. The new Pediatric space is
beautiful. I was aware that there were plans for renovations but was not sure it had been done yet. We visited the old
space many times, and this is so much nicer. everyone is polite, and they really care about their patients. I know a lot of the
staff, and it is great to see familiar faces.
The latest technology enhances information managementAnd of course, new technology is changing
the way care is delivered in the Emergency
Department. The eD recently introduced a new
medication bar code scanner system, which
ensures that the right patients get the right
medications. Also, a new voice-activated
dictation system makes it much easier for
doctors to keep track of medical records. They
speak into a headset similar to a phone receiver,
and the new program inputs all the information
they say into the computer. The new system is phenomenal! says Dr. matthew Schillinger, an eD Physician. Hal escowitz,
mD, also an eD Physician adds, The new system makes for much cleaner medical records. All the records are now electronic.
The goal: provide the best care anywhereone would think that with all these changes in place, the eD staff and leadership would rest assured that LRmC is ahead
of the game in managing all the care needs of patients, doctors, nurses, family members, etc. However, with the number
of patients starting to creep higher each day as fall and flu season
approaches, our eD team is still constantly thinking and working on
ways to give patients the best care possible with the best
results possible. n
emergency physicians enjoy using the new voice-activated dictation system.
The new eD Lobby area will re-open in october.
The newly renovated
critical care unit takes care of the
most serious emergency needs.
I was in the emergency room for a few hours today with a
woman who is 97. She had fallen and was in pain.
I just knew because of her age and Alzheimers that she
would not be of utmost importance. I could not believe
how she was taken care of. It was if she were a celebrity.
She was given such wonderful care. She was important to
them. Most older people seem to not matter too much. She
made them laugh with her sharp wit. They really cared for
her and showed their professional selves to her. She had no
idea where she was but she knew those hands who touched
her were gentle and kind.
She weighs 84 pounds, and they knew how fragile she is.
They warned her the needle might sting a bit, and they
treated her if she were royalty ... They constantly checked
on her well being.
I have been her caregiver for five years, and I dreaded her
being at the hospital without me ... I didnt worry after
leaving there today at 5 PM. I knew she was in great hands.
You people are spectacular for all you do, and I personally
want to thank all of you. There is one who really stood out,
and her name is Lisa Perez. She dripped with kindness, and
I needed that today more than ever.
Thank you Lisa and all the staff at the Emergency Room of
LRMC ... WHAT A STAFF!!!!
Real-life letters of gratitude to LRMC.
6 Touching Lives Fall 2011
1 To the great staff at LRMC,
4- Thank you for helping the seniors learn about Facebook.
- Thanks for doing this Facebook seminar, very useful.
- Fantastic job of trying to educate us ol fools!
Facebook Class Participants
3On Monday morning, I arrived at the ER with chest pain. I
was treated with the utmost care and professional service by
the staff in ER. After being transferred to the chest pain ward
I was delighted to have the wonderful and caring attention
of the nurses, technicians, etc. I was sent to the testing area
where I was also treated with great care and attention. Please
tell your staff that they are doing a wonderful job in serving
the folks of Polk County. Even the young man who came to the
room following my testing to see if I would like something to
eat was kind and polite. We are blessed to have such a wonderful
and caring hospital and staff. Please thank them for me.
Dear Emergency Room staff,
2 Dear Lakeland Regional Cancer Center staff,
Yours Truly, The Husband of an LRCC patient.
I would like to donate these two checks to Lakeland Regional
Cancer Center for the wonderful treatment my wife received
during her treatment. We have great respect for your center and
the care was terrific, it was AAA as far as we were concerned.
Touching Lives Fall 2011 7
hen you walk into the Lakeland Regional Cancer Center, you are bound to
notice two unique chairs just beyond the entrance. These new chairs not
only bring an added sense of style and comfort to LRCC, the dozens of hand-written
signatures they each behold have deep meaning. Both chairs were a donation from
Ethan Allen Tampa Bay and were signed by their staff who participated in the
American Cancer Societys Making Strides Against Cancer event. With messages
such as Sandra Hines 2 1/2 year survivor and in memory of my grandmother, each
signature represents a life touched by cancer in some way. Thank you to the Ethan
Allen Company of Tampa Bay for such a special gift.
WYouve heard of designer chairs. How about signer chairs?
Windows of Hope Honor Sheila Cobb Savages zest for life.
The LRMC Foundation would like to express our thanks to the family of Sheila Cobb
Savage for honoring her life through a gift to the Lakeland Regional Cancer Center.
Sheila Cobb Savage had a zest for life. Always stylish, Sheila believed in having fun!
So much so that she requested her family play Surfin USA at her funeral.
A little over six years ago, Sheila was diagnosed with colon cancer by the physicians
at Lakeland Regional Cancer Center. In conjunction with this diagnosis, a spot
was found on her liver as well, and Sheila was given four months to live. She began
receiving radiation and chemotherapy treatments at LRCC.
And she began living she never lost her hair as many chemo patients do and
always arrived for her treatments with her fingernails painted just so. Sheilas mother,
Christine Cobb, shared that all the staff at LRCC loved her fingernails and always
checked them out on each of her visits.
And Sheila lived for years, not months. Christine credits the expert and caring staff at LRCC for helping Sheila fight for so many
years. And when Sheila finally gave in to the cancer, Christine and her granddaughter, Vanessa Chamblee (Sheilas daughter) made
a very generous gift to the Windows of Hope fund at LRCC. Grace Dean (Sheilas aunt) said, Sheila loved to receive her chemo
treatments in the beautiful area created at LRCC and enjoyed being able to look through the stained glass windows out onto the
peaceful gardens and lake at LRCC.
Vanessa added that this was just a drop in a bucket compared to what her mother had received from LRCC. My mom was really
blessed with such wonderful care, and for that we are so grateful to the staff at LRCC.
Sheilas aunt, Grace Dean, and mother, Christine Cobb.
Betty Hughes and John Galvis of ethan Allen Tampa
with Kim Walker (center), LRCC Director.
8 Touching Lives Fall 2011
Thanks to Women in Philanthropy, were better equipped to serve, heal and help.
Pediatric Rehab Thanks to Women in Philanthropy, the Pediatric Rehab program at the Lakeland
Regional Outpatient Rehabilitative and Sports Medicine Clinic received some
much needed equipment specifically a LiteGait, a Bubble Wall and a Kinect
system. According to the therapists, The lite gait has been a huge blessing and
has enabled us to work on gait and weight bearing with a variety of children
with multiple diagnoses such as spina bifida, cerebral palsy and anglemans
syndrome. The equipment provides support and safety, while at the same time
freeing the therapists hands in order to work on posture, foot placement or any
variety of things. Patients who may spend the whole day in a wheelchair are
helped into a standing position which is beneficial for bone development as well
as psycho-social skills. Furthermore, the Kinect has been a wonderful tool thats
been used with patients ranging from age 5-80. On the pediatric side of things,
the Kinect is often used as a reward ... while at the same time sneaking in some
Pediatric Treatment Rooms Pediatric patients can now take a trip to the jungle or go under the sea when
they receive painful procedures. This fall, the Kid Care Station at LRMC will
open two brand new treatment rooms for use after some extensive kid-friendly
redecorating. Their new, improved look includes amazing visual murals that are
sure to divert childrens attention from whatever procedure they need to endure.
This is just one of the many ways LRMCs Child Life Therapy program works to
decrease the trauma that...