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PAGE 1 To all Massillon Tiger Season Ticket Holders, Season tickets for the 2013 football season are up for renewal at this time. Please read the enclosed information carefully as the Massillon City Schools will be implementing a new ticketing system starting immediately. With the new ticketing system, as another option, renewals will now be available ONLINE. If you do not have access to a computer you can still mail your order and check or pay at the Ticket Office with cash or a check. PLEASE NOTE: If purchasing online or at the Ticket Office with a debit/credit card your purchase will include a $1.00 per ticket convenience fee and a 4% surcharge. If you are mailing in a check, paying cash or with a check at the Ticket Office, you do not have to pay these fees. The Ticket Office will no longer be taking payments—all orders received must be PAID IN FULL. SEASON TICKET SALES WILL BEGIN MONDAY, APRIL 15, 2013 AND WILL CLOSE FRIDAY, MAY 10, 2013. With the addition of online ticket sales the Massillon City Schools hopes that this process will be more convenient for you as a Massillon Tiger Fan. We once again look forward to your support and another exciting football season. Go Tigers! INSIDE THIS LETTER: Introducon 1 Season Ticket Informaon 2 Ordering Online 3 Contact Informaon/Schedule 4

To all Massillon Tiger Season Ticket Holders,

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Page 1: To all Massillon Tiger Season Ticket Holders,

PAGE 1

To all Massillon Tiger Season Ticket Holders,

Season tickets for the 2013 football season are up for renewal at this time.

Please read the enclosed information carefully as the Massillon City Schools will be

implementing a new ticketing system starting immediately.

With the new ticketing system, as another option, renewals will now be available

ONLINE. If you do not have access to a computer you can still mail your order and

check or pay at the Ticket Office with cash or a check. PLEASE NOTE: If purchasing

online or at the Ticket Office with a debit/credit card your purchase will include a

$1.00 per ticket convenience fee and a 4% surcharge. If you are mailing in a check,

paying cash or with a check at the Ticket Office, you do not have to pay these fees.

The Ticket Office will no longer be taking payments—all orders received must be

PAID IN FULL.

SEASON TICKET SALES WILL BEGIN MONDAY, APRIL 15, 2013 AND WILL CLOSE

FRIDAY, MAY 10, 2013.

With the addition of online ticket sales the Massillon City Schools hopes that this

process will be more convenient for you as a Massillon Tiger Fan. We once again look

forward to your support and another exciting football season. Go Tigers!

INSIDE THIS LETTER:

Introduction 1

Season Ticket Information 2

Ordering Online 3

Contact Information/Schedule 4

Page 2: To all Massillon Tiger Season Ticket Holders,

PAGE 2

SEASON TICKETS

Season ticket sales will begin Monday, April 15, 2013 and will close Friday, May 10, 2013. To retain the

same seats your order must be received by Friday, May 10, 2013 with PAYMENT IN FULL. If the Ticket

Office receives your order after May 10, 2013 you are not guaranteed the same seats. Orders will be

mailed approximately the second week of August. Postage is now included with your order.

If you want to make any seat changes make a notation at the bottom of your order form. The Ticket Of-

fice will contact you about these changes the week of May 27th.

~ NO REFUNDS ~

STUDENT SEASON TICKETS

Tickets are $20.00 each and are good for all home games during the season. Please list the student(s)

name and school(s) when ordering.

BOOSTER CLUB

A booster club membership order form is enclosed. The Ticket Office does not accept Booster Club pay-

ments. Please mail them to:

Massillon Football Booster Club

PO Box 1431 — Massillon, OH 44648

Make checks payable to: Massillon Football Booster Club

AWAY GAMES

Your order is filled according to the date it is received at the Ticket Office. If you wish to have tickets

together with someone else, please put the total number on one account. With the new ticketing system

we can no longer honor any requests that are not put on one account. Away game tickets will not be

included with your order you receive in August. They will be mailed to you the week before each

game. Please note: There is a limit of one ticket per season ticket for the McKinley game only.

Page 3: To all Massillon Tiger Season Ticket Holders,

PAGE 3

ORDERING ONLINE

Go to www.massillonschools.org. Click on the link titled BUY TICKETS. You will then be taken to the

ticket office page. Select purchase tickets from the right column which will take you to the TickeTracker

login page.

You will not have a Username and Password so you will need to click on “New User”.

Enter a valid email address in the “Customer E-Mail” field and click “Search”.

Click on “Create New User Button”.

After clicking on “Create New User” you will be asked to select the “State” and “School” in which you are

purchasing the sports pass for. Then click the “Select” button.

Enter all of your information into the Customer Maintenance page.

First Name, Last Name, and an Email Address are required fields that must be completed to continue.

Once all required fields are completed, click the “Save” button. A Username and Password will be sent

to the Email Address provided.

Enter the Username and Password that you received via email from TickeTracker. The Username and

Password fields are both case sensitive.

After logging into the TickeTracker system you now have the ability to:

*Buy/Renew Passes *Buy Individual Tickets *View History

Click on the “Buy/Renew Pass” tab.

Enter your credit card information and click “Purchase”.

Your order will be mailed to you approximately the second week of August.

If you have any questions with your online order contact TickeTracker’s 24/7 Help Desk Line at 1-888-

478-5273.

- - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -

If you do not have access to a computer and would still like to continue renewing by mail or at

the Ticket Office, please return the enclosed order form along with your payment in full. Make

checks payable to: Massillon Board of Education. We also

accept:

Page 4: To all Massillon Tiger Season Ticket Holders,

2013 FOOTBALL SCHEDULE

DATE VS.

Thursday, August 29 Perry

Thursday, September 5 GlenOak

Friday, September 13 @ Warren

Friday, September 20 Mentor Lake Catholic

Friday, September 27 @ Steubenville

Friday, October 4 Akron Firestone

Friday, October 11 @ Austintown Fitch

Friday, October 18 TBA

Friday, October 25 Akron St. Vincent/St. Mary

Saturday, November 2 @ Canton McKinley

TICKET OFFICE

CONTACT INFORMATION

Massillon Ticket Office

One Paul E Brown Drive S.E.

Massillon, OH 44646

Michelle Wolfe, Ticket Manager

330-830-3901, ext. 51116

[email protected]

Office Hours:

Monday—Friday: 7:30 am—1:00 pm (Hours subject to change)

PAGE

Want to find out more information

on the new ticketing system?

Go to www.massillonschools.org

and click on the link

TICKETS