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Case Study Tidel | 2025 W. Belt Line Rd. #114 | Carrollton, TX 75006 Tel: 972.484.3358 | 800.678.7577 | [email protected] ©2017 Tidel | www.tidel.com Summary As a national provider of state-of-the-art currency management solutions, Armaguard has long provided its expertise to improve the efficiency and security of currency management throughout Australia. Linfox Armaguard’s innovative Smart Safe Solution from Tidel has transformed 7-Eleven’s cash handling and reconciliation processes, which has resulted in significant, impactful changes to 7-Eleven’s security and overall operating model. One of Australia’s largest petrol and convenience retailers, 7-Eleven has more than 600 franchise and company- owned stores nationally. “The demanding task of day-to-day cash collection and banking presented risks and issues for 7-Eleven, prompting them to consult us for a more effective approach,” said Linfox Armaguard General Manager Business Development, Andrew Nathan. Tidel and Linfox Armaguard partner to improve cash management processes at 7-Eleven Australia A Smart Solution Armaguard has come a long way since 1938 when it began providing secure cash pick-up and delivery using a fleet of armoured cars in Melbourne. The Challenge Prior to integrating Tidel systems into their stores, 7- Eleven franchise operators were responsible for daily bank runs. This process exposed staff to ongoing security risks as they physically transported cash to and from the store, which took them away from day-to-day operations, increasing costs and reducing efficiency. During peak times, trips to the bank were often postponed, causing reconciliation issues for the head office, thus impacting 7-Eleven’s cash flow, since cash was sitting idly in its stores. Linfox Armaguard was tasked with developing and implementing a cash handling and reconciliation system that would: • Improve service delivery • Ensure a safer working environment with enhanced personal security and reduced risk of injury • Minimize financial loss • Provide a flexible, easy to use system for franchisees and staff • Meet current and future business and store network needs

Tidel and Linfox Armaguard partner to improve cash ... · Tidel | 2025 W. Belt Line Rd. #114 | Carrollton, TX 75006 Tel: 972.484.3358 | 800.678.7577 | [email protected] ©2017 Tidel

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Page 1: Tidel and Linfox Armaguard partner to improve cash ... · Tidel | 2025 W. Belt Line Rd. #114 | Carrollton, TX 75006 Tel: 972.484.3358 | 800.678.7577 | sales@tidel.com ©2017 Tidel

Case StudyTidel | 2025 W. Belt Line Rd. #114 | Carrollton, TX 75006Tel: 972.484.3358 | 800.678.7577 | [email protected]©2017 Tidel | www.tidel.com

SummaryAs a national provider of state-of-the-artcurrency management solutions,Armaguard has long provided itsexpertise to improve the efficiency andsecurity of currency managementthroughout Australia.

Linfox Armaguard’s innovative SmartSafe Solution from Tidel hastransformed 7-Eleven’s cash handlingand reconciliation processes, which hasresulted in significant, impactful changesto 7-Eleven’s security and overalloperating model.

One of Australia’s largest petrol andconvenience retailers, 7-Eleven hasmore than 600 franchise and company-owned stores nationally.

“The demanding task of day-to-day cashcollection and banking presented risksand issues for 7-Eleven, prompting themto consult us for a more effectiveapproach,” said Linfox ArmaguardGeneral Manager BusinessDevelopment, Andrew Nathan.

Tidel and Linfox Armaguard partner to improve cash management processes at 7-Eleven Australia

A Smart SolutionArmaguard has come a long way since 1938 when itbegan providing secure cash pick-up and delivery usinga fleet of armoured cars in Melbourne.

The ChallengePrior to integrating Tidel systems into their stores, 7-Eleven franchise operators were responsible for dailybank runs. This process exposed staff to ongoingsecurity risks as they physically transported cash to andfrom the store, which took them away from day-to-dayoperations, increasing costs and reducing efficiency.

During peak times, trips to the bank were oftenpostponed, causing reconciliation issues for the headoffice, thus impacting 7-Eleven’s cash flow, since cashwas sitting idly in its stores.

Linfox Armaguard was tasked with developing andimplementing a cash handling and reconciliation systemthat would:• Improve service delivery • Ensure a safer working environment with enhanced

personal security and reduced risk of injury • Minimize financial loss • Provide a flexible, easy to use system for franchisees and staff • Meet current and future business and store network needs

Page 2: Tidel and Linfox Armaguard partner to improve cash ... · Tidel | 2025 W. Belt Line Rd. #114 | Carrollton, TX 75006 Tel: 972.484.3358 | 800.678.7577 | sales@tidel.com ©2017 Tidel

Tidel | 2025 W. Belt Line Rd. #114 | Carrollton, TX 75006Tel: 972.484.3358 | 800.678.7577 | [email protected]©2017 Tidel | www.tidel.com

Increasing efficiency and optimising security Linfox Armaguard and 7-Eleven collaborated to develop a fully integrated, automated software and hardware system that removed the need for physical banking activity.

This resulted in Tidel Smart Safes being installed in over 600 stores nationally.

The Result

“Our bespoke solution has many benefits: itrevolutionised 7-Eleven’s reconciliation andcash flow processes at both store and headoffice level, mitigating security concernsand allowing store operators to spend moretime on their business,” said Andrew.

Linfox Armaguard

“This is a great exampleof how we can addvalue for our customersby utilising technology tostreamline processesand remove complexity.”

Linfox Armaguard and 7-Eleven continue to collaborate and refine the system as business needs change and payment trends evolve.

7-Eleven was delighted with the result. “This outstanding team effort has delivered our business a best-in-class cash handling system and process, enhancing security, safety and efficiency,” said 7-Eleven Retail Support Manager, Tim Walter.