This Franchise Operations Manual contains all the

Policies, Procedures and Work Instructions that make up

the way a Franchisee carries out all the functions in the

SHAKE ‘N SLURP Business. Furthermore, it has been

prepared as a guide to Franchisee in running their

Franchised Outlet. Documentation of policies in this

Operations Manual is a fundamental for SHAKE ‘N SLURP Franchise Management System.

RECEIPT OF OPERATIONS MANUAL

I, received in behalf of SHAKE

‘N SLURP Franchise located at

one (1) copy of the Operations

Manual containing page this day of

.

Signature over printed name

This Manual is on Loan to SHAKE ‘N SLURP Franchisee

The Manual contains the standards, specifications, procedures and

techniques of SHAKE ‘N SLURP the Manual may be updated, amended,

supplemented or superseded from time to time and Franchisor will provide all

changes.

This Manual is provided to Franchisee for use only in connection with the

operation of the Franchised Business and only for the term of the Franchise

Agreement.

In order to protect the reputation of SHAKE ‘N SLURP and its Franchise and to

maintain uniform standards of operation under Franchisor’s proprietary marks,

Franchisee shall conduct the Franchise Business in strict accordance with this

Manual.

Franchisee shall at all times treat the Manual, any other Manual created for

or approved for use in the operation of the Franchised Business, and the

information contained herein, as secret and confidential, and shall use all

reasonable efforts to maintain the information as secret and confidential.

Franchisee shall not copy, duplicate, record or otherwise make the Manual

available to any unauthorized person or source without Franchisor’s prior

written consent. This Manual shall remain the sole property of the Franchisor,

and shall be returned to Franchisor at the termination of the Franchise

Agreement.

Franchisor may from time to time revise the contents of this Manual to impose

new or different requirements for the operation of the Franchised Business.

Franchisee has to comply with the Manual as revised, to maintain uniformity

in the SHAKE ‘N SLURP system. Franchisee shall keep its copy of the Manual

current and up-to-date.

In the event of a dispute as to the contents of Franchisee’s Manual, the terms

of the master copy of the Manual maintained by Franchisor at Franchisor’s

Main Office shall prevail.

In the event Franchisee loses the Confidential Operational Manual,

Franchisee has to pay to Franchisor the amount of Ten Thousand Pesos

(Php10, 000).

OPERATIONS MANUAL REVISION Whenever the Management develops more practical or efficient procedures in any

specific area, the Manual will be updated accordingly. The Franchisor will forward all

the Manual revisions to you with a Notice of Policy/Procedure Change form (sample

follows) explaining the nature of the changes to be made.

Revisions should be read and placed in the Manual immediately from the time you

received it. The superseded pages should be removed and returned to SHAKE ‘N SLURP

Office unless otherwise designated in the instructions accompanying the mailing.

When the procedure has been only partially revised and to those pages that have

been updated.

A Field Supervisor from the Franchisor’s Office will check your Operations Manual

during regular scheduled visits to ensure that it is up to date and you are

implementing the new procedures.

Submitting Suggestions to the Franchisor

Based on your experience, you may believe that a particular section or some

specific information herein is unnecessary or incorrect. However, our business

success is based upon the exact procedures and policies stated in this Manual

furthermore the strength of our Franchise System depends upon the consistent

adherence to these policies throughout the network by all Franchisees.

Nevertheless, SHAKE ‘N SLURP Management recognizes that you may have

valuable experience or information that could be use in the system. A major

benefit of a Franchise Operation is the cumulative experience of the entire

Franchise Organization. You are encouraged to send your suggestions or ideas to

the Head Office using Suggested Policy/Procedure Change form (see sample on

the next page).

SUGGESTED CHANGES IN POLICY/PROCEDURE

This suggestion concerns:

The information in the Operations Manual on section/page

__________________________________________________

A suggestion for a new procedure

1. This suggestion is being made because:

2. This suggestion will improve this situation or enhance current operating

procedures by:

___________________________________________

Franchisee’s Signature over Printed Name

_______________________

_______________________

_______________________

Address

Date ________________

Office Use Only

Date received: _________________ Reviewed by: __________________ Approved: __________________ Not approved: _________________ Date: _________________

VISIT FROM THE FRANCHISOR’S HEAD OFFICE A Field Supervisor from SHAKE ‘N SLURP Head office will visit your location regularly. Visits

is done to help you find new ways to increase sales, serve your Customers better,

familiarize you with new techniques or procedures, exchange of ideas and

information. The visits will be scheduled in advance so you can arrange to spend

some time with your Field Supervisor. Surprised visits will also be done.

At regular intervals, Field Supervisor will complete a Franchise Survey (samples

follows) with you to help you determine if your management are doing well and

thing that needs for improvement. You will be asked to complete a Field Visit

Confirmation form (sample follows) at the end of each visit. Remember, our intent is

to give you further information, knowledge and support in order to contribute to your

success as a Franchisee.

The Franchisor recommends you to assess your revenue and expenses

records/projection before your meeting for you to be prepared to participate in a

useful session.

THE FIELD SUPERVISOR Your first line assistance is your Field Supervisor, the person you should consult

whenever you have questions/concerns. Your Field Supervisor can give you answer,

help you, or direct you to the person at the head office who can help.

The Franchisor’s Head Office is committed to help you in any way possible to

develop your business. Your Field Supervisor is your partner, ready to share

knowledge gained through experienced in:

Service Techniques and Procedures

1. Marketing

2. Advertising

3. Customers Relations

4. Promotion

5. Record keeping and Reporting

6. Maintenance and Repair

7. Ordering

8. Staff Scheduling

9. Staff Section, Motivation, and Discipline

10. Relations with other SHAKE ‘N SLURP Franchisee

Your Field Supervisor is:

Name: ___________________________

Phone Number: ___________________

FIELD VISIT CONFIRMATION

Franchisee Name : _________________________

Location : _________________________

Date : _________________________

I was visited on the above date by __________________________, Field

Supervisor of SHAKE ‘N SLURP. At this time, all questions and help needed by

<Franchisees Company Name> have been answered or provided. If not, the

following questions need to be answered and/or the following help is

needed:

At this time:

I am satisfied with SHAKE ‘N SLURP Franchised Network support

I am in need of additional support from SHAKE ‘N SLURP.

Additional Comments:

Franchisee’s Signature Date

Field Supervisor Signature Date

1

Chapter 1

This chapter explains about the SHAKE ’N SLURP.

It also includes Mission and Vision

of the Company as well as the products

and services that it carried.

Chapter 1

Introduction

Operations Manual

MESSAGE FROM THE FRANCHISOR This Operations Manual formalizes all our policies and practices that have been

established and observe from the start of Operations of SHAKE ‘N SLURP.

The primary purpose of this Manual is to inform. This will help Franchise and new

Employee gets acquainted and be guided by the established policies and

procedures observed by the Company in connection with running SHAKE ‘N SLURP.

This Manual covers all Staff regardless of employment status.

We suggest that you familiarize yourself with the contents of this Manual for

reference whenever you have a question or every time you need clarifications.

Franchisor reserves the rights to Change, Revise, Suspend, or Cancel any part of this

Manual if deemed necessary in response to changes and development, both

internal and additions shall be issued to update this Manual.

Welcome to SHAKE ‘N SLURP Family!

Your Franchisor,

Chapter 1

Introduction

Operations Manual

COMPANY PROFILE

Business Information

Business Name:

8D’s Abundant Table Incorporated

Business Address: Purok Malipayon

Email: franchise@shakenslurp.com

Tel: 09176248514

General Business Activities

Shake n Slurp has been established as a food s company in Pagadian City,

Zamboanga del Sur, Mindanao. Our business model is on the trending franchise

system which works well in our existing branches. Based on the decision of the

company to expand our products we have now established this corporation in

Visayas, specifically Cebu and Leyte. The revenues of our company are expected to

be nearly 365,000 million per year. In addition to food industry investment, a portion

of our profit is also invested in paper assets thru stocks markets and mutual funds.

Company Strategy

Purpose: To be a leader in the food industry by providing healthy and out of

the box option shakes and a committed services, relationship and profitability.

Vision: To live and leave a legacy of an abundant enterprise.

Mission statement: To empower young entrepreneur like us, to create passive

income for generation while being happy, health and wealthy.

Core values• We believe in the Shake n Slurp Mixture of success by engaging

our customers with respect and faith• We grow through creativity, invention

and innovation.• We integrate honesty, integrity and business ethics into all

aspects of our business functioning

Goals• Regional expansion in the field of property management and

develop a strong base of key customers.• Increase the assets and

investments of the company to support the development of services.• To

build lasting reputation in the field of food industry by providing out of the box

options in their drinks.

Chapter 1

Introduction

Operations Manual

MISSION

“To be proactively build a strong bond within the Organization through a

unified goal of being happy, healthy and wealthy and synergize younger

people to become entrepreneurs and create opportunities for passive

income”

VISION

“To develop a result-driven generation with an entrepreneurial mindset and

pass it on further era”

Chapter 1

Introduction

Operations Manual

ORGANIZATIONAL CHART

OPERATIONS MARKETING CASH FLOW

April A. Arnejo

Romy A. Arnejo

Faith A. Lague

Jessrell Albete

Danah Grace A.

Farrales

Crestine A. Carson

May A.Arnejo

Derisly Andrew

Carson

Llana Katrien

Arnejo

Faith A. Lague

Danah Grace A. Farrales and

Ivy M. Jumawan ADMINISTRATION

Rhys R. Rosal

Chapter 1

Introduction

Operations Manual

PRODUCT LIST