The Value and Importance of Competencies

Presented by the Presidential Management Fellows Program

Center for Leadership Development Developing Visionary Leaders to Transform Government

LEADERSHIPOPMGOV | CLDConnectopmgov

OPM H R S O L U T I O N S by government for government

HR Solutions | 1900 E Street NW Washington DC 20415 | wwwopmgovHRS | 202-606-8001

5172019 1

Presidentrsquos Management Agenda Key Driver of Transformation People ndash Workforce for the 21st Century

OPM Strategic Plan Initiative Optimize Agency Performance

5172019 2

OPM GOV

RECRUIT RETAIN AND HONOR A WORLD-CLASS WORKFORCE FOR THE AMERICAN PEOPLE

Objectives for Today

Letrsquos Define Competency

History

ValueImportance

21st Century and Beyond

How does this benefit you

5172019 3

Letrsquos Test Your CompetencyKnowledge Level

5172019 4

Defining Competency

Competency vsSkill What is the Difference

The ldquoWhatrdquo vs the ldquoHowrdquo

5172019 5

History of OPM Competency Model

5172019 6

History of OPM Competency Model

5172019 7

OPM GOV

RECRUIT RETAIN AND HONOR A WORLD-CLASS WORKFORCE FOR THE AMERICAN PEOPLE

History of OPM Competency Model

bull Senior Executive Service Executive Core Qualifications bull Based on extensive research ndash OPM (1990-1992)

bull Leadership Competency Model (1999) bull Confirmed 22 competencies bull Expanded to 27 competencies bull Combined into five Executive Core Qualifications (ECQrsquos)

5172019 8

OPM GOV

RECRUIT RETAIN AND HONOR A WORLD-CLASS WORKFORCE FOR THE AMERICAN PEOPLE

Value of Competencies at OPM

Now 28 competencies bull Confirmed the 27 competencies bull added Developing Others

Identified 6 Fundamental Competencies bull Cross-cutting bull Mastery addressed in any ECQ narrative

5172019 9

OPM GOV

RECRUIT RETAIN AND HONOR A WORLD-CLASS WORKFORCE FOR THE AMERICAN PEOPLE

Value of Competencies at OPM

These competencies are the foundation for success in each of the five ECQs Key Competencies Interpersonal Skills Oral Communication Continual Learning Written Communication IntegrityHonesty Public Service Motivation

5172019 10

OPM GOV

RECRUIT RETAIN AND HONOR A WORLD-CLASS WORKFORCE FOR THE AMERICAN PEOPLE

Executive Core Qualifications (ECQs)

bull Leading Change

bull Leading People

bull Results Driven

bull Business Acumen

bull Building CoalitionsCommunication

5172019 11

OPMGOV

Leading Change ECQ Involves the ability to bring about strategic change both within and outside the organization to meet organizational goals Inherent to this ECQ is the ability to establish an organizational vision and to implement it in a continuously changing environment

Key Competencies

bull Creativity and Innovation bull External Awareness bull Flexibility bull Resilience bull Strategic Thinking bull Vision

OPMGOV

Leading People ECQ Involves the ability to lead people toward meeting the organizations vision mission and goals Inherent to this ECQ is the ability to provide an inclusive workplace that fosters the development of others facilitates cooperation and teamwork and supports constructive resolution of conflicts

Key Competencies

bull Conflict Management bull Leveraging Diversity bull Developing Others bull Team Building

OPMGOV

Results Driven ECQ This core qualification involves the ability to meet organizational goals and customer expectations Inherent to this ECQ is the ability to make decisions that produce high-quality results by applying technical knowledge analyzing problems and calculating risks

Key Competencies

bull Accountability bull Customer Service bull Decisiveness bull Entrepreneurship bull Problem Solving bull Technical Credibility

OPMGOV

Business Acumen ECQ

Involves the ability to manage human financial and information resources strategically

Key Competencies

bull Financial Management bull Human Capital Management bull Technology Management

OPMGOV

Building Coalitions ECQ

Involves the ability to build coalitions internally and with other Federal agencies State and local governments nonprofit and private sector organizations foreign governments or international organizations to achieve common goals

Key Competencies

bull Partnering bull Political Savvy bull Influencing Negotiating

21st Century and Beyond

5172019 17

21st Century and Beyond An analysis of more than three hundred top-level executives from fifteen global companies showed these emotional intelligence competencies distinguished stars from the average

bull Interpersonal bull Team Building bull InfluencingNegotiating bull Vision bull Strategic Thinking bull Decisiveness

Hay Group

5172019 18

The Importance of EI in Organizations

0

20

40

60

80

100

IQ amp Tech Skills EI

Jobs-All Kinds Jobs-Leadership

21st Century and Beyond

The higher you go in organizations the more EI matters Research shows that EI competencies make up the majority of

crucial distinguishing competencies of star performers HayGroup

21st Century and Beyond

5172019 20

OPM Competency Journey Model

5172019 21

PMF Competency Journey Model

5172019 22

Sohellip what does this mean for you

5172019 23

OPM GOV

RECRUIT RETAIN AND HONOR A WORLD-CLASS WORKFORCE FOR THE AMERICAN PEOPLE

Resources

bull Great Leaders for Great Government

bull Competencies in the 21st Century by

Richard E Boyatzis

bull OPM Executive Core Qualifications

bull Talent Guard Competency Management

5172019 24

OPM GOV

RECRUIT RETAIN AND HONOR A WORLD-CLASS WORKFORCE FOR THE AMERICAN PEOPLE

Questions

Thank you for your participation amp service to our nation

Presidential Management Fellows Program wwwpmfgov

Center for Leadership Development Developing Visionary Leaders to Transform Government

LEADERSHIPOPMGOV | CLDConnectopmgov

O P M H R S O L U T I O N S by government for government

HR Solutions | 1900 E Street NW Washington DC 20415 | wwwopmgovHRS | 202-606-8001

5172019 26

OPM GOV

RECRUIT RETAIN AND HONOR A WORLD-CLASS WORKFORCE FOR THE AMERICAN PEOPLE

Objectives for Today

Letrsquos Define Competency

History

ValueImportance

21st Century and Beyond

How does this benefit you

5172019 3

Letrsquos Test Your CompetencyKnowledge Level

5172019 4

Defining Competency

Competency vsSkill What is the Difference

The ldquoWhatrdquo vs the ldquoHowrdquo

5172019 5

History of OPM Competency Model

5172019 6

History of OPM Competency Model

5172019 7

OPM GOV

RECRUIT RETAIN AND HONOR A WORLD-CLASS WORKFORCE FOR THE AMERICAN PEOPLE

History of OPM Competency Model

bull Senior Executive Service Executive Core Qualifications bull Based on extensive research ndash OPM (1990-1992)

bull Leadership Competency Model (1999) bull Confirmed 22 competencies bull Expanded to 27 competencies bull Combined into five Executive Core Qualifications (ECQrsquos)

5172019 8

OPM GOV

RECRUIT RETAIN AND HONOR A WORLD-CLASS WORKFORCE FOR THE AMERICAN PEOPLE

Value of Competencies at OPM

Now 28 competencies bull Confirmed the 27 competencies bull added Developing Others

Identified 6 Fundamental Competencies bull Cross-cutting bull Mastery addressed in any ECQ narrative

5172019 9

OPM GOV

RECRUIT RETAIN AND HONOR A WORLD-CLASS WORKFORCE FOR THE AMERICAN PEOPLE

Value of Competencies at OPM

These competencies are the foundation for success in each of the five ECQs Key Competencies Interpersonal Skills Oral Communication Continual Learning Written Communication IntegrityHonesty Public Service Motivation

5172019 10

OPM GOV

RECRUIT RETAIN AND HONOR A WORLD-CLASS WORKFORCE FOR THE AMERICAN PEOPLE

Executive Core Qualifications (ECQs)

bull Leading Change

bull Leading People

bull Results Driven

bull Business Acumen

bull Building CoalitionsCommunication

5172019 11

OPMGOV

Leading Change ECQ Involves the ability to bring about strategic change both within and outside the organization to meet organizational goals Inherent to this ECQ is the ability to establish an organizational vision and to implement it in a continuously changing environment

Key Competencies

bull Creativity and Innovation bull External Awareness bull Flexibility bull Resilience bull Strategic Thinking bull Vision

OPMGOV

Leading People ECQ Involves the ability to lead people toward meeting the organizations vision mission and goals Inherent to this ECQ is the ability to provide an inclusive workplace that fosters the development of others facilitates cooperation and teamwork and supports constructive resolution of conflicts

Key Competencies

bull Conflict Management bull Leveraging Diversity bull Developing Others bull Team Building

OPMGOV

Results Driven ECQ This core qualification involves the ability to meet organizational goals and customer expectations Inherent to this ECQ is the ability to make decisions that produce high-quality results by applying technical knowledge analyzing problems and calculating risks

Key Competencies

bull Accountability bull Customer Service bull Decisiveness bull Entrepreneurship bull Problem Solving bull Technical Credibility

OPMGOV

Business Acumen ECQ

Involves the ability to manage human financial and information resources strategically

Key Competencies

bull Financial Management bull Human Capital Management bull Technology Management

OPMGOV

Building Coalitions ECQ

Involves the ability to build coalitions internally and with other Federal agencies State and local governments nonprofit and private sector organizations foreign governments or international organizations to achieve common goals

Key Competencies

bull Partnering bull Political Savvy bull Influencing Negotiating

21st Century and Beyond

5172019 17

21st Century and Beyond An analysis of more than three hundred top-level executives from fifteen global companies showed these emotional intelligence competencies distinguished stars from the average

bull Interpersonal bull Team Building bull InfluencingNegotiating bull Vision bull Strategic Thinking bull Decisiveness

Hay Group

5172019 18

The Importance of EI in Organizations

0

20

40

60

80

100

IQ amp Tech Skills EI

Jobs-All Kinds Jobs-Leadership

21st Century and Beyond

The higher you go in organizations the more EI matters Research shows that EI competencies make up the majority of

crucial distinguishing competencies of star performers HayGroup

21st Century and Beyond

5172019 20

OPM Competency Journey Model

5172019 21

PMF Competency Journey Model

5172019 22

Sohellip what does this mean for you

5172019 23

OPM GOV

RECRUIT RETAIN AND HONOR A WORLD-CLASS WORKFORCE FOR THE AMERICAN PEOPLE

Resources

bull Great Leaders for Great Government

bull Competencies in the 21st Century by

Richard E Boyatzis

bull OPM Executive Core Qualifications

bull Talent Guard Competency Management

5172019 24

OPM GOV

RECRUIT RETAIN AND HONOR A WORLD-CLASS WORKFORCE FOR THE AMERICAN PEOPLE

Questions

Thank you for your participation amp service to our nation

Presidential Management Fellows Program wwwpmfgov

Center for Leadership Development Developing Visionary Leaders to Transform Government

LEADERSHIPOPMGOV | CLDConnectopmgov

O P M H R S O L U T I O N S by government for government

HR Solutions | 1900 E Street NW Washington DC 20415 | wwwopmgovHRS | 202-606-8001

5172019 26

Letrsquos Test Your CompetencyKnowledge Level

5172019 4

Defining Competency

Competency vsSkill What is the Difference

The ldquoWhatrdquo vs the ldquoHowrdquo

5172019 5

History of OPM Competency Model

5172019 6

History of OPM Competency Model

5172019 7

OPM GOV

RECRUIT RETAIN AND HONOR A WORLD-CLASS WORKFORCE FOR THE AMERICAN PEOPLE

History of OPM Competency Model

bull Senior Executive Service Executive Core Qualifications bull Based on extensive research ndash OPM (1990-1992)

bull Leadership Competency Model (1999) bull Confirmed 22 competencies bull Expanded to 27 competencies bull Combined into five Executive Core Qualifications (ECQrsquos)

5172019 8

OPM GOV

RECRUIT RETAIN AND HONOR A WORLD-CLASS WORKFORCE FOR THE AMERICAN PEOPLE

Value of Competencies at OPM

Now 28 competencies bull Confirmed the 27 competencies bull added Developing Others

Identified 6 Fundamental Competencies bull Cross-cutting bull Mastery addressed in any ECQ narrative

5172019 9

OPM GOV

RECRUIT RETAIN AND HONOR A WORLD-CLASS WORKFORCE FOR THE AMERICAN PEOPLE

Value of Competencies at OPM

These competencies are the foundation for success in each of the five ECQs Key Competencies Interpersonal Skills Oral Communication Continual Learning Written Communication IntegrityHonesty Public Service Motivation

5172019 10

OPM GOV

RECRUIT RETAIN AND HONOR A WORLD-CLASS WORKFORCE FOR THE AMERICAN PEOPLE

Executive Core Qualifications (ECQs)

bull Leading Change

bull Leading People

bull Results Driven

bull Business Acumen

bull Building CoalitionsCommunication

5172019 11

OPMGOV

Leading Change ECQ Involves the ability to bring about strategic change both within and outside the organization to meet organizational goals Inherent to this ECQ is the ability to establish an organizational vision and to implement it in a continuously changing environment

Key Competencies

bull Creativity and Innovation bull External Awareness bull Flexibility bull Resilience bull Strategic Thinking bull Vision

OPMGOV

Leading People ECQ Involves the ability to lead people toward meeting the organizations vision mission and goals Inherent to this ECQ is the ability to provide an inclusive workplace that fosters the development of others facilitates cooperation and teamwork and supports constructive resolution of conflicts

Key Competencies

bull Conflict Management bull Leveraging Diversity bull Developing Others bull Team Building

OPMGOV

Results Driven ECQ This core qualification involves the ability to meet organizational goals and customer expectations Inherent to this ECQ is the ability to make decisions that produce high-quality results by applying technical knowledge analyzing problems and calculating risks

Key Competencies

bull Accountability bull Customer Service bull Decisiveness bull Entrepreneurship bull Problem Solving bull Technical Credibility

OPMGOV

Business Acumen ECQ

Involves the ability to manage human financial and information resources strategically

Key Competencies

bull Financial Management bull Human Capital Management bull Technology Management

OPMGOV

Building Coalitions ECQ

Involves the ability to build coalitions internally and with other Federal agencies State and local governments nonprofit and private sector organizations foreign governments or international organizations to achieve common goals

Key Competencies

bull Partnering bull Political Savvy bull Influencing Negotiating

21st Century and Beyond

5172019 17

21st Century and Beyond An analysis of more than three hundred top-level executives from fifteen global companies showed these emotional intelligence competencies distinguished stars from the average

bull Interpersonal bull Team Building bull InfluencingNegotiating bull Vision bull Strategic Thinking bull Decisiveness

Hay Group

5172019 18

The Importance of EI in Organizations

0

20

40

60

80

100

IQ amp Tech Skills EI

Jobs-All Kinds Jobs-Leadership

21st Century and Beyond

The higher you go in organizations the more EI matters Research shows that EI competencies make up the majority of

crucial distinguishing competencies of star performers HayGroup

21st Century and Beyond

5172019 20

OPM Competency Journey Model

5172019 21

PMF Competency Journey Model

5172019 22

Sohellip what does this mean for you

5172019 23

OPM GOV

RECRUIT RETAIN AND HONOR A WORLD-CLASS WORKFORCE FOR THE AMERICAN PEOPLE

Resources

bull Great Leaders for Great Government

bull Competencies in the 21st Century by

Richard E Boyatzis

bull OPM Executive Core Qualifications

bull Talent Guard Competency Management

5172019 24

OPM GOV

RECRUIT RETAIN AND HONOR A WORLD-CLASS WORKFORCE FOR THE AMERICAN PEOPLE

Questions

Thank you for your participation amp service to our nation

Presidential Management Fellows Program wwwpmfgov

Center for Leadership Development Developing Visionary Leaders to Transform Government

LEADERSHIPOPMGOV | CLDConnectopmgov

O P M H R S O L U T I O N S by government for government

HR Solutions | 1900 E Street NW Washington DC 20415 | wwwopmgovHRS | 202-606-8001

5172019 26

Defining Competency

Competency vsSkill What is the Difference

The ldquoWhatrdquo vs the ldquoHowrdquo

5172019 5

History of OPM Competency Model

5172019 6

History of OPM Competency Model

5172019 7

OPM GOV

RECRUIT RETAIN AND HONOR A WORLD-CLASS WORKFORCE FOR THE AMERICAN PEOPLE

History of OPM Competency Model

bull Senior Executive Service Executive Core Qualifications bull Based on extensive research ndash OPM (1990-1992)

bull Leadership Competency Model (1999) bull Confirmed 22 competencies bull Expanded to 27 competencies bull Combined into five Executive Core Qualifications (ECQrsquos)

5172019 8

OPM GOV

RECRUIT RETAIN AND HONOR A WORLD-CLASS WORKFORCE FOR THE AMERICAN PEOPLE

Value of Competencies at OPM

Now 28 competencies bull Confirmed the 27 competencies bull added Developing Others

Identified 6 Fundamental Competencies bull Cross-cutting bull Mastery addressed in any ECQ narrative

5172019 9

OPM GOV

RECRUIT RETAIN AND HONOR A WORLD-CLASS WORKFORCE FOR THE AMERICAN PEOPLE

Value of Competencies at OPM

These competencies are the foundation for success in each of the five ECQs Key Competencies Interpersonal Skills Oral Communication Continual Learning Written Communication IntegrityHonesty Public Service Motivation

5172019 10

OPM GOV

RECRUIT RETAIN AND HONOR A WORLD-CLASS WORKFORCE FOR THE AMERICAN PEOPLE

Executive Core Qualifications (ECQs)

bull Leading Change

bull Leading People

bull Results Driven

bull Business Acumen

bull Building CoalitionsCommunication

5172019 11

OPMGOV

Leading Change ECQ Involves the ability to bring about strategic change both within and outside the organization to meet organizational goals Inherent to this ECQ is the ability to establish an organizational vision and to implement it in a continuously changing environment

Key Competencies

bull Creativity and Innovation bull External Awareness bull Flexibility bull Resilience bull Strategic Thinking bull Vision

OPMGOV

Leading People ECQ Involves the ability to lead people toward meeting the organizations vision mission and goals Inherent to this ECQ is the ability to provide an inclusive workplace that fosters the development of others facilitates cooperation and teamwork and supports constructive resolution of conflicts

Key Competencies

bull Conflict Management bull Leveraging Diversity bull Developing Others bull Team Building

OPMGOV

Results Driven ECQ This core qualification involves the ability to meet organizational goals and customer expectations Inherent to this ECQ is the ability to make decisions that produce high-quality results by applying technical knowledge analyzing problems and calculating risks

Key Competencies

bull Accountability bull Customer Service bull Decisiveness bull Entrepreneurship bull Problem Solving bull Technical Credibility

OPMGOV

Business Acumen ECQ

Involves the ability to manage human financial and information resources strategically

Key Competencies

bull Financial Management bull Human Capital Management bull Technology Management

OPMGOV

Building Coalitions ECQ

Involves the ability to build coalitions internally and with other Federal agencies State and local governments nonprofit and private sector organizations foreign governments or international organizations to achieve common goals

Key Competencies

bull Partnering bull Political Savvy bull Influencing Negotiating

21st Century and Beyond

5172019 17

21st Century and Beyond An analysis of more than three hundred top-level executives from fifteen global companies showed these emotional intelligence competencies distinguished stars from the average

bull Interpersonal bull Team Building bull InfluencingNegotiating bull Vision bull Strategic Thinking bull Decisiveness

Hay Group

5172019 18

The Importance of EI in Organizations

0

20

40

60

80

100

IQ amp Tech Skills EI

Jobs-All Kinds Jobs-Leadership

21st Century and Beyond

The higher you go in organizations the more EI matters Research shows that EI competencies make up the majority of

crucial distinguishing competencies of star performers HayGroup

21st Century and Beyond

5172019 20

OPM Competency Journey Model

5172019 21

PMF Competency Journey Model

5172019 22

Sohellip what does this mean for you

5172019 23

OPM GOV

RECRUIT RETAIN AND HONOR A WORLD-CLASS WORKFORCE FOR THE AMERICAN PEOPLE

Resources

bull Great Leaders for Great Government

bull Competencies in the 21st Century by

Richard E Boyatzis

bull OPM Executive Core Qualifications

bull Talent Guard Competency Management

5172019 24

OPM GOV

RECRUIT RETAIN AND HONOR A WORLD-CLASS WORKFORCE FOR THE AMERICAN PEOPLE

Questions

Thank you for your participation amp service to our nation

Presidential Management Fellows Program wwwpmfgov

Center for Leadership Development Developing Visionary Leaders to Transform Government

LEADERSHIPOPMGOV | CLDConnectopmgov

O P M H R S O L U T I O N S by government for government

HR Solutions | 1900 E Street NW Washington DC 20415 | wwwopmgovHRS | 202-606-8001

5172019 26

History of OPM Competency Model

5172019 6

History of OPM Competency Model

5172019 7

OPM GOV

RECRUIT RETAIN AND HONOR A WORLD-CLASS WORKFORCE FOR THE AMERICAN PEOPLE

History of OPM Competency Model

bull Senior Executive Service Executive Core Qualifications bull Based on extensive research ndash OPM (1990-1992)

bull Leadership Competency Model (1999) bull Confirmed 22 competencies bull Expanded to 27 competencies bull Combined into five Executive Core Qualifications (ECQrsquos)

5172019 8

OPM GOV

RECRUIT RETAIN AND HONOR A WORLD-CLASS WORKFORCE FOR THE AMERICAN PEOPLE

Value of Competencies at OPM

Now 28 competencies bull Confirmed the 27 competencies bull added Developing Others

Identified 6 Fundamental Competencies bull Cross-cutting bull Mastery addressed in any ECQ narrative

5172019 9

OPM GOV

RECRUIT RETAIN AND HONOR A WORLD-CLASS WORKFORCE FOR THE AMERICAN PEOPLE

Value of Competencies at OPM

These competencies are the foundation for success in each of the five ECQs Key Competencies Interpersonal Skills Oral Communication Continual Learning Written Communication IntegrityHonesty Public Service Motivation

5172019 10

OPM GOV

RECRUIT RETAIN AND HONOR A WORLD-CLASS WORKFORCE FOR THE AMERICAN PEOPLE

Executive Core Qualifications (ECQs)

bull Leading Change

bull Leading People

bull Results Driven

bull Business Acumen

bull Building CoalitionsCommunication

5172019 11

OPMGOV

Leading Change ECQ Involves the ability to bring about strategic change both within and outside the organization to meet organizational goals Inherent to this ECQ is the ability to establish an organizational vision and to implement it in a continuously changing environment

Key Competencies

bull Creativity and Innovation bull External Awareness bull Flexibility bull Resilience bull Strategic Thinking bull Vision

OPMGOV

Leading People ECQ Involves the ability to lead people toward meeting the organizations vision mission and goals Inherent to this ECQ is the ability to provide an inclusive workplace that fosters the development of others facilitates cooperation and teamwork and supports constructive resolution of conflicts

Key Competencies

bull Conflict Management bull Leveraging Diversity bull Developing Others bull Team Building

OPMGOV

Results Driven ECQ This core qualification involves the ability to meet organizational goals and customer expectations Inherent to this ECQ is the ability to make decisions that produce high-quality results by applying technical knowledge analyzing problems and calculating risks

Key Competencies

bull Accountability bull Customer Service bull Decisiveness bull Entrepreneurship bull Problem Solving bull Technical Credibility

OPMGOV

Business Acumen ECQ

Involves the ability to manage human financial and information resources strategically

Key Competencies

bull Financial Management bull Human Capital Management bull Technology Management

OPMGOV

Building Coalitions ECQ

Involves the ability to build coalitions internally and with other Federal agencies State and local governments nonprofit and private sector organizations foreign governments or international organizations to achieve common goals

Key Competencies

bull Partnering bull Political Savvy bull Influencing Negotiating

21st Century and Beyond

5172019 17

21st Century and Beyond An analysis of more than three hundred top-level executives from fifteen global companies showed these emotional intelligence competencies distinguished stars from the average

bull Interpersonal bull Team Building bull InfluencingNegotiating bull Vision bull Strategic Thinking bull Decisiveness

Hay Group

5172019 18

The Importance of EI in Organizations

0

20

40

60

80

100

IQ amp Tech Skills EI

Jobs-All Kinds Jobs-Leadership

21st Century and Beyond

The higher you go in organizations the more EI matters Research shows that EI competencies make up the majority of

crucial distinguishing competencies of star performers HayGroup

21st Century and Beyond

5172019 20

OPM Competency Journey Model

5172019 21

PMF Competency Journey Model

5172019 22

Sohellip what does this mean for you

5172019 23

OPM GOV

RECRUIT RETAIN AND HONOR A WORLD-CLASS WORKFORCE FOR THE AMERICAN PEOPLE

Resources

bull Great Leaders for Great Government

bull Competencies in the 21st Century by

Richard E Boyatzis

bull OPM Executive Core Qualifications

bull Talent Guard Competency Management

5172019 24

OPM GOV

RECRUIT RETAIN AND HONOR A WORLD-CLASS WORKFORCE FOR THE AMERICAN PEOPLE

Questions

Thank you for your participation amp service to our nation

Presidential Management Fellows Program wwwpmfgov

Center for Leadership Development Developing Visionary Leaders to Transform Government

LEADERSHIPOPMGOV | CLDConnectopmgov

O P M H R S O L U T I O N S by government for government

HR Solutions | 1900 E Street NW Washington DC 20415 | wwwopmgovHRS | 202-606-8001

5172019 26

History of OPM Competency Model

5172019 7

OPM GOV

RECRUIT RETAIN AND HONOR A WORLD-CLASS WORKFORCE FOR THE AMERICAN PEOPLE

History of OPM Competency Model

bull Senior Executive Service Executive Core Qualifications bull Based on extensive research ndash OPM (1990-1992)

bull Leadership Competency Model (1999) bull Confirmed 22 competencies bull Expanded to 27 competencies bull Combined into five Executive Core Qualifications (ECQrsquos)

5172019 8

OPM GOV

RECRUIT RETAIN AND HONOR A WORLD-CLASS WORKFORCE FOR THE AMERICAN PEOPLE

Value of Competencies at OPM

Now 28 competencies bull Confirmed the 27 competencies bull added Developing Others

Identified 6 Fundamental Competencies bull Cross-cutting bull Mastery addressed in any ECQ narrative

5172019 9

OPM GOV

RECRUIT RETAIN AND HONOR A WORLD-CLASS WORKFORCE FOR THE AMERICAN PEOPLE

Value of Competencies at OPM

These competencies are the foundation for success in each of the five ECQs Key Competencies Interpersonal Skills Oral Communication Continual Learning Written Communication IntegrityHonesty Public Service Motivation

5172019 10

OPM GOV

RECRUIT RETAIN AND HONOR A WORLD-CLASS WORKFORCE FOR THE AMERICAN PEOPLE

Executive Core Qualifications (ECQs)

bull Leading Change

bull Leading People

bull Results Driven

bull Business Acumen

bull Building CoalitionsCommunication

5172019 11

OPMGOV

Leading Change ECQ Involves the ability to bring about strategic change both within and outside the organization to meet organizational goals Inherent to this ECQ is the ability to establish an organizational vision and to implement it in a continuously changing environment

Key Competencies

bull Creativity and Innovation bull External Awareness bull Flexibility bull Resilience bull Strategic Thinking bull Vision

OPMGOV

Leading People ECQ Involves the ability to lead people toward meeting the organizations vision mission and goals Inherent to this ECQ is the ability to provide an inclusive workplace that fosters the development of others facilitates cooperation and teamwork and supports constructive resolution of conflicts

Key Competencies

bull Conflict Management bull Leveraging Diversity bull Developing Others bull Team Building

OPMGOV

Results Driven ECQ This core qualification involves the ability to meet organizational goals and customer expectations Inherent to this ECQ is the ability to make decisions that produce high-quality results by applying technical knowledge analyzing problems and calculating risks

Key Competencies

bull Accountability bull Customer Service bull Decisiveness bull Entrepreneurship bull Problem Solving bull Technical Credibility

OPMGOV

Business Acumen ECQ

Involves the ability to manage human financial and information resources strategically

Key Competencies

bull Financial Management bull Human Capital Management bull Technology Management

OPMGOV

Building Coalitions ECQ

Involves the ability to build coalitions internally and with other Federal agencies State and local governments nonprofit and private sector organizations foreign governments or international organizations to achieve common goals

Key Competencies

bull Partnering bull Political Savvy bull Influencing Negotiating

21st Century and Beyond

5172019 17

21st Century and Beyond An analysis of more than three hundred top-level executives from fifteen global companies showed these emotional intelligence competencies distinguished stars from the average

bull Interpersonal bull Team Building bull InfluencingNegotiating bull Vision bull Strategic Thinking bull Decisiveness

Hay Group

5172019 18

The Importance of EI in Organizations

0

20

40

60

80

100

IQ amp Tech Skills EI

Jobs-All Kinds Jobs-Leadership

21st Century and Beyond

The higher you go in organizations the more EI matters Research shows that EI competencies make up the majority of

crucial distinguishing competencies of star performers HayGroup

21st Century and Beyond

5172019 20

OPM Competency Journey Model

5172019 21

PMF Competency Journey Model

5172019 22

Sohellip what does this mean for you

5172019 23

OPM GOV

RECRUIT RETAIN AND HONOR A WORLD-CLASS WORKFORCE FOR THE AMERICAN PEOPLE

Resources

bull Great Leaders for Great Government

bull Competencies in the 21st Century by

Richard E Boyatzis

bull OPM Executive Core Qualifications

bull Talent Guard Competency Management

5172019 24

OPM GOV

RECRUIT RETAIN AND HONOR A WORLD-CLASS WORKFORCE FOR THE AMERICAN PEOPLE

Questions

Thank you for your participation amp service to our nation

Presidential Management Fellows Program wwwpmfgov

Center for Leadership Development Developing Visionary Leaders to Transform Government

LEADERSHIPOPMGOV | CLDConnectopmgov

O P M H R S O L U T I O N S by government for government

HR Solutions | 1900 E Street NW Washington DC 20415 | wwwopmgovHRS | 202-606-8001

5172019 26

OPM GOV

RECRUIT RETAIN AND HONOR A WORLD-CLASS WORKFORCE FOR THE AMERICAN PEOPLE

History of OPM Competency Model

bull Senior Executive Service Executive Core Qualifications bull Based on extensive research ndash OPM (1990-1992)

bull Leadership Competency Model (1999) bull Confirmed 22 competencies bull Expanded to 27 competencies bull Combined into five Executive Core Qualifications (ECQrsquos)

5172019 8

OPM GOV

RECRUIT RETAIN AND HONOR A WORLD-CLASS WORKFORCE FOR THE AMERICAN PEOPLE

Value of Competencies at OPM

Now 28 competencies bull Confirmed the 27 competencies bull added Developing Others

Identified 6 Fundamental Competencies bull Cross-cutting bull Mastery addressed in any ECQ narrative

5172019 9

OPM GOV

RECRUIT RETAIN AND HONOR A WORLD-CLASS WORKFORCE FOR THE AMERICAN PEOPLE

Value of Competencies at OPM

These competencies are the foundation for success in each of the five ECQs Key Competencies Interpersonal Skills Oral Communication Continual Learning Written Communication IntegrityHonesty Public Service Motivation

5172019 10

OPM GOV

RECRUIT RETAIN AND HONOR A WORLD-CLASS WORKFORCE FOR THE AMERICAN PEOPLE

Executive Core Qualifications (ECQs)

bull Leading Change

bull Leading People

bull Results Driven

bull Business Acumen

bull Building CoalitionsCommunication

5172019 11

OPMGOV

Leading Change ECQ Involves the ability to bring about strategic change both within and outside the organization to meet organizational goals Inherent to this ECQ is the ability to establish an organizational vision and to implement it in a continuously changing environment

Key Competencies

bull Creativity and Innovation bull External Awareness bull Flexibility bull Resilience bull Strategic Thinking bull Vision

OPMGOV

Leading People ECQ Involves the ability to lead people toward meeting the organizations vision mission and goals Inherent to this ECQ is the ability to provide an inclusive workplace that fosters the development of others facilitates cooperation and teamwork and supports constructive resolution of conflicts

Key Competencies

bull Conflict Management bull Leveraging Diversity bull Developing Others bull Team Building

OPMGOV

Results Driven ECQ This core qualification involves the ability to meet organizational goals and customer expectations Inherent to this ECQ is the ability to make decisions that produce high-quality results by applying technical knowledge analyzing problems and calculating risks

Key Competencies

bull Accountability bull Customer Service bull Decisiveness bull Entrepreneurship bull Problem Solving bull Technical Credibility

OPMGOV

Business Acumen ECQ

Involves the ability to manage human financial and information resources strategically

Key Competencies

bull Financial Management bull Human Capital Management bull Technology Management

OPMGOV

Building Coalitions ECQ

Involves the ability to build coalitions internally and with other Federal agencies State and local governments nonprofit and private sector organizations foreign governments or international organizations to achieve common goals

Key Competencies

bull Partnering bull Political Savvy bull Influencing Negotiating

21st Century and Beyond

5172019 17

21st Century and Beyond An analysis of more than three hundred top-level executives from fifteen global companies showed these emotional intelligence competencies distinguished stars from the average

bull Interpersonal bull Team Building bull InfluencingNegotiating bull Vision bull Strategic Thinking bull Decisiveness

Hay Group

5172019 18

The Importance of EI in Organizations

0

20

40

60

80

100

IQ amp Tech Skills EI

Jobs-All Kinds Jobs-Leadership

21st Century and Beyond

The higher you go in organizations the more EI matters Research shows that EI competencies make up the majority of

crucial distinguishing competencies of star performers HayGroup

21st Century and Beyond

5172019 20

OPM Competency Journey Model

5172019 21

PMF Competency Journey Model

5172019 22

Sohellip what does this mean for you

5172019 23

OPM GOV

RECRUIT RETAIN AND HONOR A WORLD-CLASS WORKFORCE FOR THE AMERICAN PEOPLE

Resources

bull Great Leaders for Great Government

bull Competencies in the 21st Century by

Richard E Boyatzis

bull OPM Executive Core Qualifications

bull Talent Guard Competency Management

5172019 24

OPM GOV

RECRUIT RETAIN AND HONOR A WORLD-CLASS WORKFORCE FOR THE AMERICAN PEOPLE

Questions

Thank you for your participation amp service to our nation

Presidential Management Fellows Program wwwpmfgov

Center for Leadership Development Developing Visionary Leaders to Transform Government

LEADERSHIPOPMGOV | CLDConnectopmgov

O P M H R S O L U T I O N S by government for government

HR Solutions | 1900 E Street NW Washington DC 20415 | wwwopmgovHRS | 202-606-8001

5172019 26

OPM GOV

RECRUIT RETAIN AND HONOR A WORLD-CLASS WORKFORCE FOR THE AMERICAN PEOPLE

Value of Competencies at OPM

Now 28 competencies bull Confirmed the 27 competencies bull added Developing Others

Identified 6 Fundamental Competencies bull Cross-cutting bull Mastery addressed in any ECQ narrative

5172019 9

OPM GOV

RECRUIT RETAIN AND HONOR A WORLD-CLASS WORKFORCE FOR THE AMERICAN PEOPLE

Value of Competencies at OPM

These competencies are the foundation for success in each of the five ECQs Key Competencies Interpersonal Skills Oral Communication Continual Learning Written Communication IntegrityHonesty Public Service Motivation

5172019 10

OPM GOV

RECRUIT RETAIN AND HONOR A WORLD-CLASS WORKFORCE FOR THE AMERICAN PEOPLE

Executive Core Qualifications (ECQs)

bull Leading Change

bull Leading People

bull Results Driven

bull Business Acumen

bull Building CoalitionsCommunication

5172019 11

OPMGOV

Leading Change ECQ Involves the ability to bring about strategic change both within and outside the organization to meet organizational goals Inherent to this ECQ is the ability to establish an organizational vision and to implement it in a continuously changing environment

Key Competencies

bull Creativity and Innovation bull External Awareness bull Flexibility bull Resilience bull Strategic Thinking bull Vision

OPMGOV

Leading People ECQ Involves the ability to lead people toward meeting the organizations vision mission and goals Inherent to this ECQ is the ability to provide an inclusive workplace that fosters the development of others facilitates cooperation and teamwork and supports constructive resolution of conflicts

Key Competencies

bull Conflict Management bull Leveraging Diversity bull Developing Others bull Team Building

OPMGOV

Results Driven ECQ This core qualification involves the ability to meet organizational goals and customer expectations Inherent to this ECQ is the ability to make decisions that produce high-quality results by applying technical knowledge analyzing problems and calculating risks

Key Competencies

bull Accountability bull Customer Service bull Decisiveness bull Entrepreneurship bull Problem Solving bull Technical Credibility

OPMGOV

Business Acumen ECQ

Involves the ability to manage human financial and information resources strategically

Key Competencies

bull Financial Management bull Human Capital Management bull Technology Management

OPMGOV

Building Coalitions ECQ

Involves the ability to build coalitions internally and with other Federal agencies State and local governments nonprofit and private sector organizations foreign governments or international organizations to achieve common goals

Key Competencies

bull Partnering bull Political Savvy bull Influencing Negotiating

21st Century and Beyond

5172019 17

21st Century and Beyond An analysis of more than three hundred top-level executives from fifteen global companies showed these emotional intelligence competencies distinguished stars from the average

bull Interpersonal bull Team Building bull InfluencingNegotiating bull Vision bull Strategic Thinking bull Decisiveness

Hay Group

5172019 18

The Importance of EI in Organizations

0

20

40

60

80

100

IQ amp Tech Skills EI

Jobs-All Kinds Jobs-Leadership

21st Century and Beyond

The higher you go in organizations the more EI matters Research shows that EI competencies make up the majority of

crucial distinguishing competencies of star performers HayGroup

21st Century and Beyond

5172019 20

OPM Competency Journey Model

5172019 21

PMF Competency Journey Model

5172019 22

Sohellip what does this mean for you

5172019 23

OPM GOV

RECRUIT RETAIN AND HONOR A WORLD-CLASS WORKFORCE FOR THE AMERICAN PEOPLE

Resources

bull Great Leaders for Great Government

bull Competencies in the 21st Century by

Richard E Boyatzis

bull OPM Executive Core Qualifications

bull Talent Guard Competency Management

5172019 24

OPM GOV

RECRUIT RETAIN AND HONOR A WORLD-CLASS WORKFORCE FOR THE AMERICAN PEOPLE

Questions

Thank you for your participation amp service to our nation

Presidential Management Fellows Program wwwpmfgov

Center for Leadership Development Developing Visionary Leaders to Transform Government

LEADERSHIPOPMGOV | CLDConnectopmgov

O P M H R S O L U T I O N S by government for government

HR Solutions | 1900 E Street NW Washington DC 20415 | wwwopmgovHRS | 202-606-8001

5172019 26

OPM GOV

RECRUIT RETAIN AND HONOR A WORLD-CLASS WORKFORCE FOR THE AMERICAN PEOPLE

Value of Competencies at OPM

These competencies are the foundation for success in each of the five ECQs Key Competencies Interpersonal Skills Oral Communication Continual Learning Written Communication IntegrityHonesty Public Service Motivation

5172019 10

OPM GOV

RECRUIT RETAIN AND HONOR A WORLD-CLASS WORKFORCE FOR THE AMERICAN PEOPLE

Executive Core Qualifications (ECQs)

bull Leading Change

bull Leading People

bull Results Driven

bull Business Acumen

bull Building CoalitionsCommunication

5172019 11

OPMGOV

Leading Change ECQ Involves the ability to bring about strategic change both within and outside the organization to meet organizational goals Inherent to this ECQ is the ability to establish an organizational vision and to implement it in a continuously changing environment

Key Competencies

bull Creativity and Innovation bull External Awareness bull Flexibility bull Resilience bull Strategic Thinking bull Vision

OPMGOV

Leading People ECQ Involves the ability to lead people toward meeting the organizations vision mission and goals Inherent to this ECQ is the ability to provide an inclusive workplace that fosters the development of others facilitates cooperation and teamwork and supports constructive resolution of conflicts

Key Competencies

bull Conflict Management bull Leveraging Diversity bull Developing Others bull Team Building

OPMGOV

Results Driven ECQ This core qualification involves the ability to meet organizational goals and customer expectations Inherent to this ECQ is the ability to make decisions that produce high-quality results by applying technical knowledge analyzing problems and calculating risks

Key Competencies

bull Accountability bull Customer Service bull Decisiveness bull Entrepreneurship bull Problem Solving bull Technical Credibility

OPMGOV

Business Acumen ECQ

Involves the ability to manage human financial and information resources strategically

Key Competencies

bull Financial Management bull Human Capital Management bull Technology Management

OPMGOV

Building Coalitions ECQ

Involves the ability to build coalitions internally and with other Federal agencies State and local governments nonprofit and private sector organizations foreign governments or international organizations to achieve common goals

Key Competencies

bull Partnering bull Political Savvy bull Influencing Negotiating

21st Century and Beyond

5172019 17

21st Century and Beyond An analysis of more than three hundred top-level executives from fifteen global companies showed these emotional intelligence competencies distinguished stars from the average

bull Interpersonal bull Team Building bull InfluencingNegotiating bull Vision bull Strategic Thinking bull Decisiveness

Hay Group

5172019 18

The Importance of EI in Organizations

0

20

40

60

80

100

IQ amp Tech Skills EI

Jobs-All Kinds Jobs-Leadership

21st Century and Beyond

The higher you go in organizations the more EI matters Research shows that EI competencies make up the majority of

crucial distinguishing competencies of star performers HayGroup

21st Century and Beyond

5172019 20

OPM Competency Journey Model

5172019 21

PMF Competency Journey Model

5172019 22

Sohellip what does this mean for you

5172019 23

OPM GOV

RECRUIT RETAIN AND HONOR A WORLD-CLASS WORKFORCE FOR THE AMERICAN PEOPLE

Resources

bull Great Leaders for Great Government

bull Competencies in the 21st Century by

Richard E Boyatzis

bull OPM Executive Core Qualifications

bull Talent Guard Competency Management

5172019 24

OPM GOV

RECRUIT RETAIN AND HONOR A WORLD-CLASS WORKFORCE FOR THE AMERICAN PEOPLE

Questions

Thank you for your participation amp service to our nation

Presidential Management Fellows Program wwwpmfgov

Center for Leadership Development Developing Visionary Leaders to Transform Government

LEADERSHIPOPMGOV | CLDConnectopmgov

O P M H R S O L U T I O N S by government for government

HR Solutions | 1900 E Street NW Washington DC 20415 | wwwopmgovHRS | 202-606-8001

5172019 26

OPM GOV

RECRUIT RETAIN AND HONOR A WORLD-CLASS WORKFORCE FOR THE AMERICAN PEOPLE

Executive Core Qualifications (ECQs)

bull Leading Change

bull Leading People

bull Results Driven

bull Business Acumen

bull Building CoalitionsCommunication

5172019 11

OPMGOV

Leading Change ECQ Involves the ability to bring about strategic change both within and outside the organization to meet organizational goals Inherent to this ECQ is the ability to establish an organizational vision and to implement it in a continuously changing environment

Key Competencies

bull Creativity and Innovation bull External Awareness bull Flexibility bull Resilience bull Strategic Thinking bull Vision

OPMGOV

Leading People ECQ Involves the ability to lead people toward meeting the organizations vision mission and goals Inherent to this ECQ is the ability to provide an inclusive workplace that fosters the development of others facilitates cooperation and teamwork and supports constructive resolution of conflicts

Key Competencies

bull Conflict Management bull Leveraging Diversity bull Developing Others bull Team Building

OPMGOV

Results Driven ECQ This core qualification involves the ability to meet organizational goals and customer expectations Inherent to this ECQ is the ability to make decisions that produce high-quality results by applying technical knowledge analyzing problems and calculating risks

Key Competencies

bull Accountability bull Customer Service bull Decisiveness bull Entrepreneurship bull Problem Solving bull Technical Credibility

OPMGOV

Business Acumen ECQ

Involves the ability to manage human financial and information resources strategically

Key Competencies

bull Financial Management bull Human Capital Management bull Technology Management

OPMGOV

Building Coalitions ECQ

Involves the ability to build coalitions internally and with other Federal agencies State and local governments nonprofit and private sector organizations foreign governments or international organizations to achieve common goals

Key Competencies

bull Partnering bull Political Savvy bull Influencing Negotiating

21st Century and Beyond

5172019 17

21st Century and Beyond An analysis of more than three hundred top-level executives from fifteen global companies showed these emotional intelligence competencies distinguished stars from the average

bull Interpersonal bull Team Building bull InfluencingNegotiating bull Vision bull Strategic Thinking bull Decisiveness

Hay Group

5172019 18

The Importance of EI in Organizations

0

20

40

60

80

100

IQ amp Tech Skills EI

Jobs-All Kinds Jobs-Leadership

21st Century and Beyond

The higher you go in organizations the more EI matters Research shows that EI competencies make up the majority of

crucial distinguishing competencies of star performers HayGroup

21st Century and Beyond

5172019 20

OPM Competency Journey Model

5172019 21

PMF Competency Journey Model

5172019 22

Sohellip what does this mean for you

5172019 23

OPM GOV

RECRUIT RETAIN AND HONOR A WORLD-CLASS WORKFORCE FOR THE AMERICAN PEOPLE

Resources

bull Great Leaders for Great Government

bull Competencies in the 21st Century by

Richard E Boyatzis

bull OPM Executive Core Qualifications

bull Talent Guard Competency Management

5172019 24

OPM GOV

RECRUIT RETAIN AND HONOR A WORLD-CLASS WORKFORCE FOR THE AMERICAN PEOPLE

Questions

Thank you for your participation amp service to our nation

Presidential Management Fellows Program wwwpmfgov

Center for Leadership Development Developing Visionary Leaders to Transform Government

LEADERSHIPOPMGOV | CLDConnectopmgov

O P M H R S O L U T I O N S by government for government

HR Solutions | 1900 E Street NW Washington DC 20415 | wwwopmgovHRS | 202-606-8001

5172019 26

OPMGOV

Leading Change ECQ Involves the ability to bring about strategic change both within and outside the organization to meet organizational goals Inherent to this ECQ is the ability to establish an organizational vision and to implement it in a continuously changing environment

Key Competencies

bull Creativity and Innovation bull External Awareness bull Flexibility bull Resilience bull Strategic Thinking bull Vision

OPMGOV

Leading People ECQ Involves the ability to lead people toward meeting the organizations vision mission and goals Inherent to this ECQ is the ability to provide an inclusive workplace that fosters the development of others facilitates cooperation and teamwork and supports constructive resolution of conflicts

Key Competencies

bull Conflict Management bull Leveraging Diversity bull Developing Others bull Team Building

OPMGOV

Results Driven ECQ This core qualification involves the ability to meet organizational goals and customer expectations Inherent to this ECQ is the ability to make decisions that produce high-quality results by applying technical knowledge analyzing problems and calculating risks

Key Competencies

bull Accountability bull Customer Service bull Decisiveness bull Entrepreneurship bull Problem Solving bull Technical Credibility

OPMGOV

Business Acumen ECQ

Involves the ability to manage human financial and information resources strategically

Key Competencies

bull Financial Management bull Human Capital Management bull Technology Management

OPMGOV

Building Coalitions ECQ

Involves the ability to build coalitions internally and with other Federal agencies State and local governments nonprofit and private sector organizations foreign governments or international organizations to achieve common goals

Key Competencies

bull Partnering bull Political Savvy bull Influencing Negotiating

21st Century and Beyond

5172019 17

21st Century and Beyond An analysis of more than three hundred top-level executives from fifteen global companies showed these emotional intelligence competencies distinguished stars from the average

bull Interpersonal bull Team Building bull InfluencingNegotiating bull Vision bull Strategic Thinking bull Decisiveness

Hay Group

5172019 18

The Importance of EI in Organizations

0

20

40

60

80

100

IQ amp Tech Skills EI

Jobs-All Kinds Jobs-Leadership

21st Century and Beyond

The higher you go in organizations the more EI matters Research shows that EI competencies make up the majority of

crucial distinguishing competencies of star performers HayGroup

21st Century and Beyond

5172019 20

OPM Competency Journey Model

5172019 21

PMF Competency Journey Model

5172019 22

Sohellip what does this mean for you

5172019 23

OPM GOV

RECRUIT RETAIN AND HONOR A WORLD-CLASS WORKFORCE FOR THE AMERICAN PEOPLE

Resources

bull Great Leaders for Great Government

bull Competencies in the 21st Century by

Richard E Boyatzis

bull OPM Executive Core Qualifications

bull Talent Guard Competency Management

5172019 24

OPM GOV

RECRUIT RETAIN AND HONOR A WORLD-CLASS WORKFORCE FOR THE AMERICAN PEOPLE

Questions

Thank you for your participation amp service to our nation

Presidential Management Fellows Program wwwpmfgov

Center for Leadership Development Developing Visionary Leaders to Transform Government

LEADERSHIPOPMGOV | CLDConnectopmgov

O P M H R S O L U T I O N S by government for government

HR Solutions | 1900 E Street NW Washington DC 20415 | wwwopmgovHRS | 202-606-8001

5172019 26

OPMGOV

Leading People ECQ Involves the ability to lead people toward meeting the organizations vision mission and goals Inherent to this ECQ is the ability to provide an inclusive workplace that fosters the development of others facilitates cooperation and teamwork and supports constructive resolution of conflicts

Key Competencies

bull Conflict Management bull Leveraging Diversity bull Developing Others bull Team Building

OPMGOV

Results Driven ECQ This core qualification involves the ability to meet organizational goals and customer expectations Inherent to this ECQ is the ability to make decisions that produce high-quality results by applying technical knowledge analyzing problems and calculating risks

Key Competencies

bull Accountability bull Customer Service bull Decisiveness bull Entrepreneurship bull Problem Solving bull Technical Credibility

OPMGOV

Business Acumen ECQ

Involves the ability to manage human financial and information resources strategically

Key Competencies

bull Financial Management bull Human Capital Management bull Technology Management

OPMGOV

Building Coalitions ECQ

Involves the ability to build coalitions internally and with other Federal agencies State and local governments nonprofit and private sector organizations foreign governments or international organizations to achieve common goals

Key Competencies

bull Partnering bull Political Savvy bull Influencing Negotiating

21st Century and Beyond

5172019 17

21st Century and Beyond An analysis of more than three hundred top-level executives from fifteen global companies showed these emotional intelligence competencies distinguished stars from the average

bull Interpersonal bull Team Building bull InfluencingNegotiating bull Vision bull Strategic Thinking bull Decisiveness

Hay Group

5172019 18

The Importance of EI in Organizations

0

20

40

60

80

100

IQ amp Tech Skills EI

Jobs-All Kinds Jobs-Leadership

21st Century and Beyond

The higher you go in organizations the more EI matters Research shows that EI competencies make up the majority of

crucial distinguishing competencies of star performers HayGroup

21st Century and Beyond

5172019 20

OPM Competency Journey Model

5172019 21

PMF Competency Journey Model

5172019 22

Sohellip what does this mean for you

5172019 23

OPM GOV

RECRUIT RETAIN AND HONOR A WORLD-CLASS WORKFORCE FOR THE AMERICAN PEOPLE

Resources

bull Great Leaders for Great Government

bull Competencies in the 21st Century by

Richard E Boyatzis

bull OPM Executive Core Qualifications

bull Talent Guard Competency Management

5172019 24

OPM GOV

RECRUIT RETAIN AND HONOR A WORLD-CLASS WORKFORCE FOR THE AMERICAN PEOPLE

Questions

Thank you for your participation amp service to our nation

Presidential Management Fellows Program wwwpmfgov

Center for Leadership Development Developing Visionary Leaders to Transform Government

LEADERSHIPOPMGOV | CLDConnectopmgov

O P M H R S O L U T I O N S by government for government

HR Solutions | 1900 E Street NW Washington DC 20415 | wwwopmgovHRS | 202-606-8001

5172019 26

OPMGOV

Results Driven ECQ This core qualification involves the ability to meet organizational goals and customer expectations Inherent to this ECQ is the ability to make decisions that produce high-quality results by applying technical knowledge analyzing problems and calculating risks

Key Competencies

bull Accountability bull Customer Service bull Decisiveness bull Entrepreneurship bull Problem Solving bull Technical Credibility

OPMGOV

Business Acumen ECQ

Involves the ability to manage human financial and information resources strategically

Key Competencies

bull Financial Management bull Human Capital Management bull Technology Management

OPMGOV

Building Coalitions ECQ

Involves the ability to build coalitions internally and with other Federal agencies State and local governments nonprofit and private sector organizations foreign governments or international organizations to achieve common goals

Key Competencies

bull Partnering bull Political Savvy bull Influencing Negotiating

21st Century and Beyond

5172019 17

21st Century and Beyond An analysis of more than three hundred top-level executives from fifteen global companies showed these emotional intelligence competencies distinguished stars from the average

bull Interpersonal bull Team Building bull InfluencingNegotiating bull Vision bull Strategic Thinking bull Decisiveness

Hay Group

5172019 18

The Importance of EI in Organizations

0

20

40

60

80

100

IQ amp Tech Skills EI

Jobs-All Kinds Jobs-Leadership

21st Century and Beyond

The higher you go in organizations the more EI matters Research shows that EI competencies make up the majority of

crucial distinguishing competencies of star performers HayGroup

21st Century and Beyond

5172019 20

OPM Competency Journey Model

5172019 21

PMF Competency Journey Model

5172019 22

Sohellip what does this mean for you

5172019 23

OPM GOV

RECRUIT RETAIN AND HONOR A WORLD-CLASS WORKFORCE FOR THE AMERICAN PEOPLE

Resources

bull Great Leaders for Great Government

bull Competencies in the 21st Century by

Richard E Boyatzis

bull OPM Executive Core Qualifications

bull Talent Guard Competency Management

5172019 24

OPM GOV

RECRUIT RETAIN AND HONOR A WORLD-CLASS WORKFORCE FOR THE AMERICAN PEOPLE

Questions

Thank you for your participation amp service to our nation

Presidential Management Fellows Program wwwpmfgov

Center for Leadership Development Developing Visionary Leaders to Transform Government

LEADERSHIPOPMGOV | CLDConnectopmgov

O P M H R S O L U T I O N S by government for government

HR Solutions | 1900 E Street NW Washington DC 20415 | wwwopmgovHRS | 202-606-8001

5172019 26

OPMGOV

Business Acumen ECQ

Involves the ability to manage human financial and information resources strategically

Key Competencies

bull Financial Management bull Human Capital Management bull Technology Management

OPMGOV

Building Coalitions ECQ

Involves the ability to build coalitions internally and with other Federal agencies State and local governments nonprofit and private sector organizations foreign governments or international organizations to achieve common goals

Key Competencies

bull Partnering bull Political Savvy bull Influencing Negotiating

21st Century and Beyond

5172019 17

21st Century and Beyond An analysis of more than three hundred top-level executives from fifteen global companies showed these emotional intelligence competencies distinguished stars from the average

bull Interpersonal bull Team Building bull InfluencingNegotiating bull Vision bull Strategic Thinking bull Decisiveness

Hay Group

5172019 18

The Importance of EI in Organizations

0

20

40

60

80

100

IQ amp Tech Skills EI

Jobs-All Kinds Jobs-Leadership

21st Century and Beyond

The higher you go in organizations the more EI matters Research shows that EI competencies make up the majority of

crucial distinguishing competencies of star performers HayGroup

21st Century and Beyond

5172019 20

OPM Competency Journey Model

5172019 21

PMF Competency Journey Model

5172019 22

Sohellip what does this mean for you

5172019 23

OPM GOV

RECRUIT RETAIN AND HONOR A WORLD-CLASS WORKFORCE FOR THE AMERICAN PEOPLE

Resources

bull Great Leaders for Great Government

bull Competencies in the 21st Century by

Richard E Boyatzis

bull OPM Executive Core Qualifications

bull Talent Guard Competency Management

5172019 24

OPM GOV

RECRUIT RETAIN AND HONOR A WORLD-CLASS WORKFORCE FOR THE AMERICAN PEOPLE

Questions

Thank you for your participation amp service to our nation

Presidential Management Fellows Program wwwpmfgov

Center for Leadership Development Developing Visionary Leaders to Transform Government

LEADERSHIPOPMGOV | CLDConnectopmgov

O P M H R S O L U T I O N S by government for government

HR Solutions | 1900 E Street NW Washington DC 20415 | wwwopmgovHRS | 202-606-8001

5172019 26

OPMGOV

Building Coalitions ECQ

Involves the ability to build coalitions internally and with other Federal agencies State and local governments nonprofit and private sector organizations foreign governments or international organizations to achieve common goals

Key Competencies

bull Partnering bull Political Savvy bull Influencing Negotiating

21st Century and Beyond

5172019 17

21st Century and Beyond An analysis of more than three hundred top-level executives from fifteen global companies showed these emotional intelligence competencies distinguished stars from the average

bull Interpersonal bull Team Building bull InfluencingNegotiating bull Vision bull Strategic Thinking bull Decisiveness

Hay Group

5172019 18

The Importance of EI in Organizations

0

20

40

60

80

100

IQ amp Tech Skills EI

Jobs-All Kinds Jobs-Leadership

21st Century and Beyond

The higher you go in organizations the more EI matters Research shows that EI competencies make up the majority of

crucial distinguishing competencies of star performers HayGroup

21st Century and Beyond

5172019 20

OPM Competency Journey Model

5172019 21

PMF Competency Journey Model

5172019 22

Sohellip what does this mean for you

5172019 23

OPM GOV

RECRUIT RETAIN AND HONOR A WORLD-CLASS WORKFORCE FOR THE AMERICAN PEOPLE

Resources

bull Great Leaders for Great Government

bull Competencies in the 21st Century by

Richard E Boyatzis

bull OPM Executive Core Qualifications

bull Talent Guard Competency Management

5172019 24

OPM GOV

RECRUIT RETAIN AND HONOR A WORLD-CLASS WORKFORCE FOR THE AMERICAN PEOPLE

Questions

Thank you for your participation amp service to our nation

Presidential Management Fellows Program wwwpmfgov

Center for Leadership Development Developing Visionary Leaders to Transform Government

LEADERSHIPOPMGOV | CLDConnectopmgov

O P M H R S O L U T I O N S by government for government

HR Solutions | 1900 E Street NW Washington DC 20415 | wwwopmgovHRS | 202-606-8001

5172019 26

21st Century and Beyond

5172019 17

21st Century and Beyond An analysis of more than three hundred top-level executives from fifteen global companies showed these emotional intelligence competencies distinguished stars from the average

bull Interpersonal bull Team Building bull InfluencingNegotiating bull Vision bull Strategic Thinking bull Decisiveness

Hay Group

5172019 18

The Importance of EI in Organizations

0

20

40

60

80

100

IQ amp Tech Skills EI

Jobs-All Kinds Jobs-Leadership

21st Century and Beyond

The higher you go in organizations the more EI matters Research shows that EI competencies make up the majority of

crucial distinguishing competencies of star performers HayGroup

21st Century and Beyond

5172019 20

OPM Competency Journey Model

5172019 21

PMF Competency Journey Model

5172019 22

Sohellip what does this mean for you

5172019 23

OPM GOV

RECRUIT RETAIN AND HONOR A WORLD-CLASS WORKFORCE FOR THE AMERICAN PEOPLE

Resources

bull Great Leaders for Great Government

bull Competencies in the 21st Century by

Richard E Boyatzis

bull OPM Executive Core Qualifications

bull Talent Guard Competency Management

5172019 24

OPM GOV

RECRUIT RETAIN AND HONOR A WORLD-CLASS WORKFORCE FOR THE AMERICAN PEOPLE

Questions

Thank you for your participation amp service to our nation

Presidential Management Fellows Program wwwpmfgov

Center for Leadership Development Developing Visionary Leaders to Transform Government

LEADERSHIPOPMGOV | CLDConnectopmgov

O P M H R S O L U T I O N S by government for government

HR Solutions | 1900 E Street NW Washington DC 20415 | wwwopmgovHRS | 202-606-8001

5172019 26

21st Century and Beyond An analysis of more than three hundred top-level executives from fifteen global companies showed these emotional intelligence competencies distinguished stars from the average

bull Interpersonal bull Team Building bull InfluencingNegotiating bull Vision bull Strategic Thinking bull Decisiveness

Hay Group

5172019 18

The Importance of EI in Organizations

0

20

40

60

80

100

IQ amp Tech Skills EI

Jobs-All Kinds Jobs-Leadership

21st Century and Beyond

The higher you go in organizations the more EI matters Research shows that EI competencies make up the majority of

crucial distinguishing competencies of star performers HayGroup

21st Century and Beyond

5172019 20

OPM Competency Journey Model

5172019 21

PMF Competency Journey Model

5172019 22

Sohellip what does this mean for you

5172019 23

OPM GOV

RECRUIT RETAIN AND HONOR A WORLD-CLASS WORKFORCE FOR THE AMERICAN PEOPLE

Resources

bull Great Leaders for Great Government

bull Competencies in the 21st Century by

Richard E Boyatzis

bull OPM Executive Core Qualifications

bull Talent Guard Competency Management

5172019 24

OPM GOV

RECRUIT RETAIN AND HONOR A WORLD-CLASS WORKFORCE FOR THE AMERICAN PEOPLE

Questions

Thank you for your participation amp service to our nation

Presidential Management Fellows Program wwwpmfgov

Center for Leadership Development Developing Visionary Leaders to Transform Government

LEADERSHIPOPMGOV | CLDConnectopmgov

O P M H R S O L U T I O N S by government for government

HR Solutions | 1900 E Street NW Washington DC 20415 | wwwopmgovHRS | 202-606-8001

5172019 26

The Importance of EI in Organizations

0

20

40

60

80

100

IQ amp Tech Skills EI

Jobs-All Kinds Jobs-Leadership

21st Century and Beyond

The higher you go in organizations the more EI matters Research shows that EI competencies make up the majority of

crucial distinguishing competencies of star performers HayGroup

21st Century and Beyond

5172019 20

OPM Competency Journey Model

5172019 21

PMF Competency Journey Model

5172019 22

Sohellip what does this mean for you

5172019 23

OPM GOV

RECRUIT RETAIN AND HONOR A WORLD-CLASS WORKFORCE FOR THE AMERICAN PEOPLE

Resources

bull Great Leaders for Great Government

bull Competencies in the 21st Century by

Richard E Boyatzis

bull OPM Executive Core Qualifications

bull Talent Guard Competency Management

5172019 24

OPM GOV

RECRUIT RETAIN AND HONOR A WORLD-CLASS WORKFORCE FOR THE AMERICAN PEOPLE

Questions

Thank you for your participation amp service to our nation

Presidential Management Fellows Program wwwpmfgov

Center for Leadership Development Developing Visionary Leaders to Transform Government

LEADERSHIPOPMGOV | CLDConnectopmgov

O P M H R S O L U T I O N S by government for government

HR Solutions | 1900 E Street NW Washington DC 20415 | wwwopmgovHRS | 202-606-8001

5172019 26

21st Century and Beyond

5172019 20

OPM Competency Journey Model

5172019 21

PMF Competency Journey Model

5172019 22

Sohellip what does this mean for you

5172019 23

OPM GOV

RECRUIT RETAIN AND HONOR A WORLD-CLASS WORKFORCE FOR THE AMERICAN PEOPLE

Resources

bull Great Leaders for Great Government

bull Competencies in the 21st Century by

Richard E Boyatzis

bull OPM Executive Core Qualifications

bull Talent Guard Competency Management

5172019 24

OPM GOV

RECRUIT RETAIN AND HONOR A WORLD-CLASS WORKFORCE FOR THE AMERICAN PEOPLE

Questions

Thank you for your participation amp service to our nation

Presidential Management Fellows Program wwwpmfgov

Center for Leadership Development Developing Visionary Leaders to Transform Government

LEADERSHIPOPMGOV | CLDConnectopmgov

O P M H R S O L U T I O N S by government for government

HR Solutions | 1900 E Street NW Washington DC 20415 | wwwopmgovHRS | 202-606-8001

5172019 26

OPM Competency Journey Model

5172019 21

PMF Competency Journey Model

5172019 22

Sohellip what does this mean for you

5172019 23

OPM GOV

RECRUIT RETAIN AND HONOR A WORLD-CLASS WORKFORCE FOR THE AMERICAN PEOPLE

Resources

bull Great Leaders for Great Government

bull Competencies in the 21st Century by

Richard E Boyatzis

bull OPM Executive Core Qualifications

bull Talent Guard Competency Management

5172019 24

OPM GOV

RECRUIT RETAIN AND HONOR A WORLD-CLASS WORKFORCE FOR THE AMERICAN PEOPLE

Questions

Thank you for your participation amp service to our nation

Presidential Management Fellows Program wwwpmfgov

Center for Leadership Development Developing Visionary Leaders to Transform Government

LEADERSHIPOPMGOV | CLDConnectopmgov

O P M H R S O L U T I O N S by government for government

HR Solutions | 1900 E Street NW Washington DC 20415 | wwwopmgovHRS | 202-606-8001

5172019 26

PMF Competency Journey Model

5172019 22

Sohellip what does this mean for you

5172019 23

OPM GOV

RECRUIT RETAIN AND HONOR A WORLD-CLASS WORKFORCE FOR THE AMERICAN PEOPLE

Resources

bull Great Leaders for Great Government

bull Competencies in the 21st Century by

Richard E Boyatzis

bull OPM Executive Core Qualifications

bull Talent Guard Competency Management

5172019 24

OPM GOV

RECRUIT RETAIN AND HONOR A WORLD-CLASS WORKFORCE FOR THE AMERICAN PEOPLE

Questions

Thank you for your participation amp service to our nation

Presidential Management Fellows Program wwwpmfgov

Center for Leadership Development Developing Visionary Leaders to Transform Government

LEADERSHIPOPMGOV | CLDConnectopmgov

O P M H R S O L U T I O N S by government for government

HR Solutions | 1900 E Street NW Washington DC 20415 | wwwopmgovHRS | 202-606-8001

5172019 26

Sohellip what does this mean for you

5172019 23

OPM GOV

RECRUIT RETAIN AND HONOR A WORLD-CLASS WORKFORCE FOR THE AMERICAN PEOPLE

Resources

bull Great Leaders for Great Government

bull Competencies in the 21st Century by

Richard E Boyatzis

bull OPM Executive Core Qualifications

bull Talent Guard Competency Management

5172019 24

OPM GOV

RECRUIT RETAIN AND HONOR A WORLD-CLASS WORKFORCE FOR THE AMERICAN PEOPLE

Questions

Thank you for your participation amp service to our nation

Presidential Management Fellows Program wwwpmfgov

Center for Leadership Development Developing Visionary Leaders to Transform Government

LEADERSHIPOPMGOV | CLDConnectopmgov

O P M H R S O L U T I O N S by government for government

HR Solutions | 1900 E Street NW Washington DC 20415 | wwwopmgovHRS | 202-606-8001

5172019 26

OPM GOV

RECRUIT RETAIN AND HONOR A WORLD-CLASS WORKFORCE FOR THE AMERICAN PEOPLE

Resources

bull Great Leaders for Great Government

bull Competencies in the 21st Century by

Richard E Boyatzis

bull OPM Executive Core Qualifications

bull Talent Guard Competency Management

5172019 24

OPM GOV

RECRUIT RETAIN AND HONOR A WORLD-CLASS WORKFORCE FOR THE AMERICAN PEOPLE

Questions

Thank you for your participation amp service to our nation

Presidential Management Fellows Program wwwpmfgov

Center for Leadership Development Developing Visionary Leaders to Transform Government

LEADERSHIPOPMGOV | CLDConnectopmgov

O P M H R S O L U T I O N S by government for government

HR Solutions | 1900 E Street NW Washington DC 20415 | wwwopmgovHRS | 202-606-8001

5172019 26

OPM GOV

RECRUIT RETAIN AND HONOR A WORLD-CLASS WORKFORCE FOR THE AMERICAN PEOPLE

Questions

Thank you for your participation amp service to our nation

Presidential Management Fellows Program wwwpmfgov

Center for Leadership Development Developing Visionary Leaders to Transform Government

LEADERSHIPOPMGOV | CLDConnectopmgov

O P M H R S O L U T I O N S by government for government

HR Solutions | 1900 E Street NW Washington DC 20415 | wwwopmgovHRS | 202-606-8001

5172019 26

Thank you for your participation amp service to our nation

Presidential Management Fellows Program wwwpmfgov

Center for Leadership Development Developing Visionary Leaders to Transform Government

LEADERSHIPOPMGOV | CLDConnectopmgov

O P M H R S O L U T I O N S by government for government

HR Solutions | 1900 E Street NW Washington DC 20415 | wwwopmgovHRS | 202-606-8001

5172019 26