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THE PULSE THE NEWSLETTER OF THE ONTARIO ASSOCIATION OF COLLEGE AND UNIVERSITY HOUSING OFFICERS AUGUST 2015 WEL COME TO RESID ENCE OACUHO HALL

The Pulse August 2015

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The Official Newsletter of the Ontario Association of College and University Housing Officers.

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Page 1: The Pulse August 2015

THE PULSETHE NEWSLETTER OF THE ONTARIO ASSOCIATION OF COLLEGE AND UNIVERSITY HOUSING OFFICERS

AUGUST 2015

WELCOME TO RESIDENCE

OACUHO HALL

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PRESIDENTJulie West | University of Guelph [email protected]

PRESIDENT-ELECT /FINANCE DIRECTORDaryl Nauman | York University [email protected]

PAST PRESIDENTLaura Storey | Carleton [email protected]

COMMUNICATION DIRECTOR Brian Cunha | University of Waterloo [email protected]

PROFESSIONAL DEVELOPMENT DIRECTORVictoria Gadon | Queen's University [email protected]

MEMBERSHIP ENGAGEMENT DIRECTORAndrew Quenneville | Western [email protected]

CONFERENCE DIRECTORSara Wills | Carleton [email protected]

CORPORATE PARTNER RELATIONS DIRECTORJordan McLinden | Carleton [email protected]

SENIOR-LEVEL MEMBER AT LARGEChris Alleyne | Western [email protected]

MEMBER AT LARGEDiane Rawlings | University of Windsor [email protected]

MEMBER AT LARGEMeaghan McNeil | Humber College [email protected]

TH

E P

ULS

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15/16 Board of Directors

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President’s Message

That Time of Year

      t’s  hard  to  believe  that  the  summer  is  almost  over  and  our  students  will  be  returning  en     masse  to  campus  in  the  next  days/weeks.  

  Every  September  since  I  was  young,  I  think  of  the  excitement  and  hope  a  new  year  brings  and  the  challenges  and  the  learning  that  will  be  accomplished.    It  truly  is  a  great  >me  of  year!  

This  issue  of  the  Pulse  is  packed  full  of  informa>on  and  we  recognize  it  comes  to  you  at  a  busy  >me.    I  hope  that  you  get  a  chance  over  the  next  couple  of  weeks  to  take  a  few  minutes  to  chill,  have  a  coffee/tea  (and  maybe  a  treat  of  some  sort),  and  catch  up  with  news  and  informa>on  from  across  the  province.  

Best  wishes  on  a  great  opening  and  a  new  year!  

I  think  of  the  excitement  and  hope  a  new  year  brings  and  the  challenges  and  the  learning  that  will  be  accomplished.

I

Julie  WestOACUHO  President

 ”

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At  a  recent  face-­‐to-­‐face  mee>ng  of  the  Board,  we  shared  our  goals  for  the  year  and  looked  for  commonali>es  and  differences.    Obviously  we  all  have  our  own  porMolios,  but  there  were  some  common  themes  and  trends  that  came  about  as  we  ar>culated  what  we  each  want  to  achieve.We  took  the  opportunity  to  try  also  to  ar>culate  our  overarching  mission  or  big  audacious  goal  for  the  year.    As  many  of  you  may  have  read  the  ACUHO-­‐I  strategic  plan,  it  begins  with  an  ‘envisioned  future’  and  internal  and  external  visions  and  big  audacious  goals  associated  with  each. We  looked  at  what  we  want  our  year  to  be  known  for  –  we  looked  at  increases  in  membership,  broadening  of  the  membership,  tangible  offerings,  diversifica>on,  engagement,  assessment,  PD  and  so  it  went  to  include  16  items   that  we  want   to   achieve.    When  we   tried   to   boil   it   down   to   a   goal,  we   found   ourselves  with   three  prongs  or  foci. The  2015-­‐16  Board  will:  

1.   Purposefully  and  inten>onally  engage  its  diverse  membership;  

2.   Ar>culate  the  value  of  residence;  and  

3.   Increase  knowledge  in  emerging  topics. A^er  coming  up  with  this  goal,  we  reflected  on  our   individual  goals  and  tried  to  categorize  them  under  the  above.    I’m  happy  to  say  that  we  all  have  at  least  2  of  the  3  goals  within  each  of  our  own  porMolios. Over  the  next  weeks,  you  may  receive  a  phone  call,  an  email,  or  have  an  opportunity  for  a  group  discussion  to  help  us  be`er  understand  your  needs  and  how  we  might  be  able  to  work  together  to  meet  them.      Please  take  some  >me  to  reflect  and  provide  some  thoughts.  

New BoardNew Direction

BoardActivity

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t  the  recent  ACUHO-­‐I       Conference  and         Exposi>on   in   Orlando,  OACUHO   signed   our   affilia>on  agreement   at   the   Go   Global  recep>on.   Pictured   (from   L-­‐R)  are:  Colin  Marshall  (Globaliza>on  Director   for   ACUHO-­‐I)   and   Tom  Ellet   (who   was   ending   his  Presiden>al   term)   and   Julie  (OACUHO  President). OACUHO  is  a   regional  affiliate  of  ACUHO-­‐I   and   as   such   benefits  from   this   partnership   through  various  means  –  par>cipa>on  on  the   Regional   Associa>on   Task  Force,   the   Regional   Leadership  Conference  Calls,    and  through  the  work   of   many   individuals   on  commi`ees  and  networks.      There  is   no  ques>on   that  without   these  connec>ons   to   the   greater  housing  community,  we  would  not  be  the  vibrant  associa>on  that  we  are.  

AAffiliation with ACUHO-I

What  is  ACUHO-­‐IThe   Associa>on   of   College   and   University  

Housing   Officers-­‐Interna>onal   is   more   than  1,000  member  campuses,  as  well  as  more  than  250  

product   and   service   providers,   all   dedicated   to   crea>ng  educa>onal  and  enriching   residen>al  experiences  on  campuses  

located   around   the  world.   ACUHO-­‐I   empowers   these   efforts   through  informa>ve   events   and   programs,   invaluable   resources,   and   an  invigora>ng  professional  network.  (h`p://www.acuho-­‐i.org/)  

OACUHO  Board  of  Directors  Changes  

There  have  been  some  Board  changes  that  have  occurred  since  the  Spring  Conference.    Colin  Ryrie  has  taken  a  new  posi>on  at  Brock  University  as  Rela>onship  Manager,  North  American  Markets.    This  necessitated  Colin  to  resign  his  posi>on  as  Corporate  Partner  Director.    Congratula>ons  Colin,  it’s  been  great  working  with  you  over  the  past  year  and  I  know  you’ll  be  great  in  your  new  posi>on.  

Jordon  McLinden   has   moved   from   his   current   posi>on   of   Member-­‐At-­‐Large   into   fulfilling   the   remainder   of  Colin’s  term.    Thank  you  Jordon  for  your  support  of  our  Corporate  Partners.  

This   also   necessitated   replacing   Jordon’s   Member-­‐At-­‐Large   porMolio   and   I’m   pleased   to   announce   that  Meaghan  (Meg)  McNeil  (Humber  College)  has  agreed  to  be  part  of  the  Board.    Welcome  Meg.  

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RA Hiring Study

Recrui>ng  and  selec>ng  RAs  is  a  process  that  requires  a  substan>al   >me   and   resource   commitment.   Wouldn’t  you   like   to   be   sure   that   the   effort   you’re   puing   in   is  worth   it?   This   is   the   proposal   I   made   to   University   of  Guelph   Student   Housing   Services   in   the   summer   of  2013.  As  a  graduate  student  researcher  and  consultant,  I  knew  that   I  would  be  able  to  help  provide  them  with  an  answer  to  that  ques>on.  Since  then,  we  have  worked  in  partnership  to  conduct  a  research  project  to  that  end.  The  main   goal   of   the   project  was   to   examine   how   RA  candidates’   performance   during   the   carousel   process  was  related  to  their  future  performance  on  the  job.  For  a   selec>on   system   that   is   working   well,   you   want  candidates’   scores   on   selec>on   procedures   (e.g.,   their  interview   score)   to   be   posi>vely   related   to   their   later  job   performance   (e.g.,   supervisor   ra>ngs   of   job  performance).   This  would   indicate   that   the   individuals  who  performed  best  during  the  carousel  are  in  fact  the  superstar  performers  that  you  expected  them  to  be.  To  examine  this  ques>on,  I  first  asked  for  candidates  to  give   me   permission   to   access   their   scores   on   RA  selec>on   tasks   in   the   Winter   of   2014.   The   tasks   that  candidates   had   to   complete   were   an   interview,   a   role  play  ac>vity  (i.e.,  a  mock  RA  chat),  and  a  group  ac>vity  where   they   designed   and   presented   a   program.   I   also  followed   up   by   collec>ng   job   performance   ra>ngs   for  the   candidates   who   were   hired   in   the   Fall/Winter   of  2015.  An   analysis   of   the   data   uncovered   a   number   of  interes>ng  findings.  First,  scores  on  the   interview  were  posi>vely  related  to   later  performance  on  the  job.  This  was   not   surprising   to   me   for   two   main   reasons.   The  University   of   Guelph   uses   structured   interview  ques>ons  that  ask  about  past  behaviour  (e.g.,  “Tell  me  about   a   >me   when…”),   which   are   supported   by  research  to  be  the  most  effec>ve  type  of  interview  

ques>on.   In   addi>on,   the   ques>ons   were   linked   to   a  pre-­‐defined   set   of   competencies   that   were   revisited  throughout  the  year  (e.g.,  collabora>on  and  teamwork,  self-­‐management).   Second,   scores   on   the   group   ac>vity   were   also  posi>vely   related   to   future   performance.   This   is   likely  because  in  addi>on  to  the  task  being  designed  well,  the  assessors  used  ra>ng  scales  with  detailed  descriptors  to  assess   candidates   on   their   performance   (a   good   best  prac>ce  for  interviews  as  well,  I  might  add!).  Finally,   we   had   some   disappoin>ng   results.   Role   play  scores  were  not   indica>ve  of   later  performance  on  the  job.   I   suggested   to   Student  Housing   Services   that   they  use   more   advanced   staff   as   assessors   for   this   task,  because   it   involves   managing   a   lot   of   informa>on   at  once  (not  only  are  you  assessing  the  candidate,  but  you  need  to  make  sure  you’re  playing  your  role  well).  Also,  having   a   pre-­‐hiring   calibra>on   mee>ng   where   you  discuss   the  use  of   the   ra>ng   scales   and  how  assessors  will   act  during   the   role  play   is   essen>al   to  making   this  task  work.  Again,  having   this   type  of  mee>ng   is  a  best  prac>ce  across  all  types  of  selec>on  procedures.  As   a   whole,   engaging   in   this   research   project   was  rewarding   from  both  par>es’  perspec>ves  –   I  was  able  to   conduct  meaningful   research,   and   Student   Housing  Services   now   has   more   insight   into   what   aspects   of  their   RA   selec>on   process   is   working   well   and   what  could  be  improved.  We  hope  that  you  can  take  some  of  our   lessons   learned   and   apply   them   to   your   selec>on  system  as  well.  Please  feel  free  to  reach  out  to  me  with  any   ques>ons,   or   to   let   me   know   how   these   changes  worked  out  for  you!   Jason  Verhoeve  ([email protected]) Leann  Schneider  ([email protected])    

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Ontario Association of College and University Housing Officers312 Oakwood Crt, Newmarket Ontario, L3Y 3C8 Telephone: 905-954-0102 Fax: 905-895-1630