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The Problem with Behavioural Safety! Presented by: Tony Roscoe Ryder Marsh Ltd

The Problem with Behavioural Safety! · ownership of safety The Pi Process allows staff to gain ownership of both Hazard spotting and near miss reporting. It links the theory of interactive

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Page 1: The Problem with Behavioural Safety! · ownership of safety The Pi Process allows staff to gain ownership of both Hazard spotting and near miss reporting. It links the theory of interactive

The Problem with Behavioural Safety!

Presented by: Tony Roscoe

Ryder Marsh Ltd

Page 2: The Problem with Behavioural Safety! · ownership of safety The Pi Process allows staff to gain ownership of both Hazard spotting and near miss reporting. It links the theory of interactive

Behavior-Based Safety/‘Blame-the-Worker’ Safety Programs

Understanding and Confronting

Management’s Plan for Workplace Health and Safety

Union Training for Union Members

United Steelworkers’ Health, Safety and Environment Department

April 2010

Page 3: The Problem with Behavioural Safety! · ownership of safety The Pi Process allows staff to gain ownership of both Hazard spotting and near miss reporting. It links the theory of interactive

Source: United Automobile, Aerospace and Agricultural Implement Workers of America (UAW), Health and Safety Department. Publication #14

Page 4: The Problem with Behavioural Safety! · ownership of safety The Pi Process allows staff to gain ownership of both Hazard spotting and near miss reporting. It links the theory of interactive

Behavioural safety is founded on a wrong premise, which is that it is workers cause injuries,

rather than management failures

Page 5: The Problem with Behavioural Safety! · ownership of safety The Pi Process allows staff to gain ownership of both Hazard spotting and near miss reporting. It links the theory of interactive

Responsibility

Authority

×

Page 6: The Problem with Behavioural Safety! · ownership of safety The Pi Process allows staff to gain ownership of both Hazard spotting and near miss reporting. It links the theory of interactive

Ryder Marsh Safety Culture Development Map

Page 7: The Problem with Behavioural Safety! · ownership of safety The Pi Process allows staff to gain ownership of both Hazard spotting and near miss reporting. It links the theory of interactive

The Trap in the System

Page 8: The Problem with Behavioural Safety! · ownership of safety The Pi Process allows staff to gain ownership of both Hazard spotting and near miss reporting. It links the theory of interactive

You Can’t Become More Human Focused by Being More System Obsessed!

Page 9: The Problem with Behavioural Safety! · ownership of safety The Pi Process allows staff to gain ownership of both Hazard spotting and near miss reporting. It links the theory of interactive

When were we doing our observations?

Page 10: The Problem with Behavioural Safety! · ownership of safety The Pi Process allows staff to gain ownership of both Hazard spotting and near miss reporting. It links the theory of interactive

What are we observing?

0

5,000

10,000

15,000

20,000

25,000

Confined Spaces

Health PPE Manual Handling

Hot Work slips Trips & Falls

Driving Use of Heavy Plant Equipment

Working at heights

Ob

serv

atio

ns

Re

cord

ed

Behaviour Recorded

Confined Spaces

Health

PPE

Manual Handling

Hot Work

slips Trips & Falls

Driving

Use of Heavy Plant Equipment

Working at heights

Page 11: The Problem with Behavioural Safety! · ownership of safety The Pi Process allows staff to gain ownership of both Hazard spotting and near miss reporting. It links the theory of interactive

What are we observing?

Unsafe

Safe

Page 12: The Problem with Behavioural Safety! · ownership of safety The Pi Process allows staff to gain ownership of both Hazard spotting and near miss reporting. It links the theory of interactive

Insanity: doing the same thing over and over again and expecting different results.

Albert Einstein

Page 13: The Problem with Behavioural Safety! · ownership of safety The Pi Process allows staff to gain ownership of both Hazard spotting and near miss reporting. It links the theory of interactive

Has Anyone Rented a Property?

Page 14: The Problem with Behavioural Safety! · ownership of safety The Pi Process allows staff to gain ownership of both Hazard spotting and near miss reporting. It links the theory of interactive

3 words to describe your safety culture?

How many are positive?

Page 15: The Problem with Behavioural Safety! · ownership of safety The Pi Process allows staff to gain ownership of both Hazard spotting and near miss reporting. It links the theory of interactive
Page 16: The Problem with Behavioural Safety! · ownership of safety The Pi Process allows staff to gain ownership of both Hazard spotting and near miss reporting. It links the theory of interactive
Page 17: The Problem with Behavioural Safety! · ownership of safety The Pi Process allows staff to gain ownership of both Hazard spotting and near miss reporting. It links the theory of interactive

The Importance of Reinforcement: Praise Reward Recognition

Discretionary Effort

“Want to Do”

Minimal Compliance

“Have to Do”

Reinforcement

Punishment

3 : 1

Page 18: The Problem with Behavioural Safety! · ownership of safety The Pi Process allows staff to gain ownership of both Hazard spotting and near miss reporting. It links the theory of interactive

Safety Culture Development Profile for Client by Level

3.3

4.6

3.9

2.4

0.0

1.0

2.0

3.0

4.0

5.0

Overall Scores by Function

Sc

ore

SCDL 5D Profile February 2012

Overall Senior Management Middle Management Shop Floor

Page 19: The Problem with Behavioural Safety! · ownership of safety The Pi Process allows staff to gain ownership of both Hazard spotting and near miss reporting. It links the theory of interactive

The Improvement Team are central to this process as they staff to get involved through the KYT and Observation process and progress medium to long-term improvement projects

The Internal Trainer supports the Improvement Team and Supervisors in the role out of both the KYT & Observation processes

All staff are involved in safety through both the KYT & Observation processes, with the aim of giving them some ownership of safety

The Pi Process allows staff to gain ownership of both Hazard spotting and near miss reporting. It links the theory of interactive safety briefings with the reality of sorting issues within the workplace

The Supervisors role is to deliver the Safety Briefings for the KYT and to encourage and monitor the Staffs input into the Process. The Supervisors will also be conducting the Observation Process, by both observing and giving feedback to staff.

Proposed outline of the Behavioural Safety Process

Pi Process

Page 20: The Problem with Behavioural Safety! · ownership of safety The Pi Process allows staff to gain ownership of both Hazard spotting and near miss reporting. It links the theory of interactive
Page 21: The Problem with Behavioural Safety! · ownership of safety The Pi Process allows staff to gain ownership of both Hazard spotting and near miss reporting. It links the theory of interactive
Page 22: The Problem with Behavioural Safety! · ownership of safety The Pi Process allows staff to gain ownership of both Hazard spotting and near miss reporting. It links the theory of interactive

A Clients Journey

0

1

2

3

4

5

6

Jan

-07

Mar

-07

May

-07

Jul-

07

Sep

-07

No

v-0

7

Jan

-08

Mar

-08

May

-08

Jul-

08

Sep

-08

No

v-0

8

Jan

-09

Mar

-09

May

-09

Jul-

09

Sep

-09

No

v-0

9

Jan

-10

Mar

-10

May

-10

Jul-

10

Sep

-10

No

v-1

0

Jan

-11

Mar

-11

May

-11

Jul-

11

Sep

-11

No

v-1

1

Jan

-12

Mar

-12

May

-12

Jul-

12

Sep

-12

No

v-1

2

Jan

-13

Mar

-13

TLTR Rolling 12 TLTR Goal

Client - 2007 to 2012 TLTR Perfomance

Introduction of Behavioural Safety

Page 23: The Problem with Behavioural Safety! · ownership of safety The Pi Process allows staff to gain ownership of both Hazard spotting and near miss reporting. It links the theory of interactive

Conclusions

• Behavioural Safety has and is working, it just needs to go beyond any individual

• What got us to here, won’t necessarily get us any further

• Behavioural Safety is a step change in how we “do” safety

Page 24: The Problem with Behavioural Safety! · ownership of safety The Pi Process allows staff to gain ownership of both Hazard spotting and near miss reporting. It links the theory of interactive

Thank You Tony Roscoe

[email protected]

Ryder Marsh Safety Ltd