The Level 5 Graduate Management Programme Culture, Behaviour,
KPIs & Communication Slide 2 No grass beneath the gazebo Slide
3 The Learning Culture Iceberg Formal policies, systems and
practices Informal practices and symbolic actions Beliefs, values
and attitudes Slide 4 KPIs and Communication Measure what is
important in achieving your organisations objectives measurement
for measurements sake is a waste. Use a Balanced Scorecard of
Essential measures QUALITY COST DELIVERY PEOPLE Slide 5 Using KPIs
to Manage Improvement Control Slide 6 Displaying KPIs BIG SIMPLE
Which is clearer? No. Of Batches Passed No. Of Batches Failed
Produced On Press X or Y Product (1) 12 21 3131 XYXY Product (2) 12
10 3333 YXYX Product (3) 42 15 3434 YXYX Product (4) 24 5 6262 XYXY
Slide 7 Review routines..... Slide 8 Communication Name: Production
Review Meeting Purpose: Continuous Improvement of Print Production
Attendees:Frequency:Where? When: Agenda: InputsOutputs:Ground
Rules: Slide 9 Benchmark what you do... 600+ Industry Operational
Health-checks to date.... Slide 10 Benchmark KPIs what could you
achieve? SpoilagePaper YieldJob Bag Errors OTIF Delivery Stock
Turns VAPP Productivity OEE Operational Health-check of KPIs from
your data.... Slide 11 In summary Work on your workplace
ENVIRONMENT to effect positive BEHAVIOUR change. YOUR role as a
LEADER and how you act will influence your working environment.
Develop BIG, SIMPLE, RELEVANT KPIs. Structure your communications
to generate positive ENGAGEMENT from ALL. Seek to BENCHMARK and
continually improve.
