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A PRODUCTION AND ANALYSIS BY THE DIVISION OF QUALITY, METRICS & STATISTICS
3RD QUARTER, CALENDAR YEAR, 2013 PERFORMANCE METRICS DATED: OCTOBER 28, 2013
THE MATERIAL ACCURACY OF HISTORICAL METRICS PRODUCED BEFORE QUARTER 1, 2013 IS NOT REASONABLY ASSURED AT THIS TIME
I. Three Tiers of Measures
II. Key performance Indicators and Program Funding Measures A. KPI #1: Annual Non Fatal Occupational Injury and Illness Rate for Indiana
B. KPI #2: Indiana Target Industry non-fatal occupational injury and illness rate
C. KPI #3: Total Number of Businesses Participating in Indiana Safety and Health Achievement Recognition Program (INSHARP) and the Voluntary Protection Program (VPP)
III. Program Funding Metrics A. Lapse Time for IOSHA Inspections with Citations
B. Number of New IOSHA Inspections
C. Percentage of Meritorious Wage Claims & CCW Recovery
D. Child Labor Inspections Completed
E. Quarterly Number of INSafe Consultations
F. Number of Coal Mine Inspections
G. Survey of Occupational Injuries and Illnesses (SOII) Response Rate
Index | KPI’s & Program Funding Measures
2
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Index | Management Statistics IV. Occupational Injuries, Illnesses & Fatalities
A. Nonfatal Occupational Injury & Illness Rate
V. Customer Service Surveys
A. All IDOL Customer Survey Responses
B. Divisional Scores by Year
C. Total Customer Surveys by Quarter & Division
VI. IOSHA
A. Monthly Divisional Inspection Totals
B. Quarterly Inspection Totals Overall
C. Quarterly Divisional Inspection Totals
D. Workplace Deaths Inspected
E. Fatality Inspections by Cause of Death
F. Monthly Inspection Lapse Time in days
G. Percentage of Inspections with Violations
H. Penalties Paid within 30 Days of Safety Order
I. Board of Safety Review Statistics
J. Whistleblower Cases
VII. Child Labor
A. Child Labor Inspections Completed
B. Child Labor Trainings
C. Percentage of Inspection with Violations
VIII. Wage & Hour
A. Number of Wage Claims Received
B. Wage Claims Lapsed Time
C. Meritorious Wage Claims Paid to Workers
D. Common Construction Wage Hearings
E. CCW Wage Scale Audits Closed
IX. INSafe
A. Quarterly Number of INSafe Consultations
B. Lapsed Time for INSafe Consultations
C. INSafe Consultations & Interventions
X. Bureau of Mines
A. Number of Coal Mine Inspections
B. Percentage of BOM Inspections with Violations
C. BOM Certifications Issued
XI. Quality, Metrics & Statistics
A. SOII Response Rate
XII. Operations
A. Total IDOL Miles Driven
B. IDOL Miles Driven by Personal, Fleet & Rental
C. Percentage of IDOL Miles Driven for Reimbursement
D. IDOL Miles Driven Against January ’06 Benchmark
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Three Tiers of Measures
• “KPI’s” or Key Performance Indicators are reported on the Governor’s Dashboard from every agency in State government.
KPI’s
Governor
•Program Funding Measures are reported every quarter to the Office of Government Efficiency and Financial Planning in the office of Management and Budget to show performance by funding source, whether by federal grants or by state appropriations.
Program Funding Measures
Office of Management & Budget
•Other statistics in this report are management statistics for use by Department Management in managing departmental processes measuring both output and outcomes with varying extent Department staff can effect a difference.
Management Statistics
Department of Labor
Key Performance Indicators and Program Funding Measures
The following nine slides are the metrics reported by the Indiana Department of Labor to both the Office of the Governor and the Indiana Office of Management and Budget.
The first three slides tell the overall performance of the Department in Key Performance Indicators (KPI’s) which appear on the Governor’s Dashboard.
The remaining six slides demonstrate how the Department is managing its various sources of funding which are formally known as Program Funding Measures.
5
KPI #1: Annual Non Fatal Occupational Injury and Illness Rate for Indiana
The 2011 rate was released by the Federal Bureau of Labor Statistics on October 25, 2012 and the 2012 rate is anticipated to release around the same time in 2013. 6 Return to Index
9.5
9.0
8.2 8.0
7.6 7.4
6.8
6.2 6.2 5.8
5.5 5.2
4.9
4.3 4.3 4.3
4.1
3.8
0.0
1.0
2.0
3.0
4.0
5.0
6.0
7.0
8.0
9.0
10.0
1996 1997 1998 1999 2000 2001 2002 2003 2004 2005 2006 2007 2008 2009 2010 2011
Total Case Incidence Rate (TCIR) Yellow Green
The target industry non-fatal occupational injury and illness rates above are averaged for the three industries of Agriculture, Forestry, Fishing, and Hunting; Health Care and Social Assistance; and Transportation.
7
KPI #2: Indiana Target Industry non-fatal occupational injury and illness rate
Return to Index
6.9
6.3
4.6
6.0
6.8
6.5
6.2
5.4 5.6
6.0
6.4
6.0
4.0
4.5
5.0
5.5
6.0
6.5
7.0
7.5
2007 2008 2009 2010 2011
Indiana Target Industry Average Midwest Target Industry Average Yellow Green
8
KPI #3: Total Number of Businesses Participating in Indiana Safety and Health Achievement Recognition Program (INSHARP)
and the Voluntary Protection Program (VPP)
Return to Index
59 59 63
41 41 39
0
20
40
60
80
100
120
140
160
Q1 2013 Q2 2013 Q3 2013
VPP Businesses INSHARP Businesses Total Green Goal Total Yellow Goal
Program Funding Metrics KPI’s can double as Program Funding Metrics.
Fund Center Name Program Objective Program Indicator
IOSHA
Reduce occupational injuries and illnesses
Non-Fatal occupational injury and Illness rate Outcome oriented
Improve safety through efficient customer service and compliance
review
Average lapsed time for inspections with citations
Outcome oriented Advance workplace safety through both complaint driven and targeted
inspections
Number of New IOSHA inspections Output oriented
Operations, Wage & Hour and Bureau of
Child Labor
Enforce employee’s right to lawful wages
Percent of meritorious wage claims and CCW audits resulting in recovery of wages owed
Outcome oriented
Employment of Youth Bureau of Child Labor
Enforce Indiana child labor laws through regulation
Number of child labor inspections Output oriented
INSafe Improve safety and health through outreach, education and training
Number of safety and health consultations Output oriented
Bureau of Mines Enhance underground mine safety Number of mine inspections
Output oriented
Quality, Metrics & Statistics
Produce reliable and clean data to measure IOSHA and INSafe safety and
health outcomes
Bureau of Labor Statistics survey return rate Outcome oriented
Return to Index
This metric measures the days it takes, on average, for all IOSHA inspections to complete from the “Opening Conference” through the “Citation Issued” date and, as a result, only the lapse time for inspections with citations is shown above. In addition, because of long lapse times, the most recent 2 quarters are expected to substantively, materially increase with time. The entire lapse time calculated above is purely a representation of current CSHO staffing. 11
Lapsed Time for IOSHA Inspections with Citations
Return to Index
7.3 5.5 10.3 7.4 9.1 4.4 5.0 6.4 7.1 4.6 3.4 3.6 3.1 5.4 5.5 6.5 6.6 10.9 11.2 8.3 4.5 6.7 5.3 8.6 4.8 4.0 3.4
29.5 31.2 30.7 35.5 37.3 42.9
34.1 36.1 37.4 38.3 32.0 35.7 34.9
40.9 40.8 41.7 47.7
55.3 45.4 47.0
44.4 45.8
54.6
82.7 79.2
63.5
25.7
0
10
20
30
40
50
60
70
80
90
100
Q1 Q2 Q3 Q4 Q1 Q2 Q3 Q4 Q1 Q2 Q3 Q4 Q1 Q2 Q3 Q4 Q1 Q2 Q3 Q4 Q1 Q2 Q3 Q4 Q1 Q2 Q3
2007 2008 2009 2010 2011 2012 2013
Average of Days from Open to Closing Conference Calculated Average of Days from Closing to Citation Calculated
Average of Meets Goal
12
Number of Indiana Occupational Health and Safety (IOSHA) Inspections
Return to Index
297
358
294
379 405
488
605
541 523
695
615
668
798
650
537
415
504
336 361
264
393
334
393
322
468
544
285
0
100
200
300
400
500
600
700
800
900
Q1 Q2 Q3 Q4 Q1 Q2 Q3 Q4 Q1 Q2 Q3 Q4 Q1 Q2 Q3 Q4 Q1 Q2 Q3 Q4 Q1 Q2 Q3 Q4 Q1 Q2 Q3
2007 2008 2009 2010 2011 2012 2013
Count of Inspection # Average of Meets Average of Exceeds
13
Percentage of Meritorious Wage Claims and Common Construction Wage Audits which Result in Monetary Recovery
Return to Index
68%
89% 92%
69%
84%
77%
86%
80% 85%
83%
77%
84% 80.77% 81.04% 79.51%
0%
10%
20%
30%
40%
50%
60%
70%
80%
90%
100% Q
1 20
10
Q2
2010
Q3
2010
Q4
2010
Q1
2011
Q2
2011
Q3
2011
Q4
2011
Q1
2012
Q2
2012
Q3
2012
Q4
2012
Q1
2013
Q2
2013
Q3
2013
Percentage Meritorious CCW Audits and Wage Claims with wages paid Annual Average Target
Child Labor Inspections Completed
334 338
153
0
100
200
300
400
500
600 Q
1 20
06
Q2
2006
Q3
2006
Q4
2006
Q1
2007
Q2
2007
Q3
2007
Q4
2007
Q1
2008
Q2
2008
Q3
2008
Q4
2008
Q1
2009
Q2
2009
Q3
2009
Q4
2009
Q1
2010
Q2
2010
Q3
2010
Q4
2010
Q1
2011
Q2
2011
Q3
2011
Q4
2011
Q1
2012
Q2
2012
Q3
2012
Q4
2012
Q1
2013
Q2
2013
Q3
2013
Child Labor Inspections Annual Quarterly Average Target
14 Return to Index
128 129
107
0
50
100
150
200
250 Q
1 20
06
Q2
2006
Q3
2006
Q4
2006
Q1
2007
Q2
2007
Q3
2007
Q4
2007
Q1
2008
Q2
2008
Q3
2008
Q4
2008
Q1
2009
Q2
2009
Q3
2009
Q4
2009
Q1
2010
Q2
2010
Q3
2010
Q4
2010
Q1
2011
Q2
2011
Q3
2011
Q4
2011
Q1
2012
Q2
2012
Q3
2012
Q4
2012
Q1
2013
Q2
2013
Q3
2013
INSafe Consulations Annual Quarterly Average Target
This metric measures the effectiveness of money spent in INSafe by counting how many on site consultations are conducted in a quarter. A consultation is a formal safety education experience, tailored to the company who has requested it.
15
Quarterly Number of INSafe Consultations
Return to Index
49 48
55
0
10
20
30
40
50
60 Q
1 20
06
Q2
2006
Q3
2006
Q4
2006
Q1
2007
Q2
2007
Q3
2007
Q4
2007
Q1
2008
Q2
2008
Q3
2008
Q4
2008
Q1
2009
Q2
2009
Q3
2009
Q4
2009
Q1
2010
Q2
2010
Q3
2010
Q4
2010
Q1
2011
Q2
2011
Q3
2011
Q4
2011
Q1
2012
Q2
2012
Q3
2012
Q4
2012
Q1
2013
Q2
2013
Q3
2013
Number of Mines Inspected Annual Average Target Note: The fluctuation in output of inspections is from the elimination of a mine inspector position around Quarter 4 2009, and subsequent creation of the eliminated position around Quarter 1 2012.
16
Number of Coal Mine Inspections
Return to Index
The SOII is conducted from mid-January to mid-July each year for the previous calendar year. The survey rate is reported to GEFP on a yearly basis upon completion of the survey. For the 2011 survey conducted in 2012, the percentage of responses was 95.1%. 17
Response Rate for the Survey of Occupational Injuries and Illnesses (SOII)
Return to Index
92.9%
89.5%
92.0% 89.9%
0%
10%
20%
30%
40%
50%
60%
70%
80%
90%
100% 12
-Feb
-13
19-F
eb-1
3
26-F
eb-1
3
5-M
ar-1
3
12-M
ar-1
3
19-M
ar-1
3
26-M
ar-1
3
2-A
pr-1
3
9-A
pr-1
3
16-A
pr-1
3
23-A
pr-1
3
30-A
pr-1
3
7-M
ay-1
3
14-M
ay-1
3
21-M
ay-1
3
28-M
ay-1
3
4-Ju
n-13
11-J
un-1
3
18-J
un-1
3
25-J
un-1
3
2-Ju
l-13
9-Ju
l-13
2012 Indiana Response Rates 2012 National Response Rates IDOL Target 2011 National Response Rates
Management Statistics
All IDOL Customer Survey Responses
19
The forms have five categories scored from a low “poor” of one to a high “excellent” of 4. A 20 is a perfect score.
Return to Index
19.4
19.1
19.2 19.3
19.1
19.4
19.1 19.0
19.3
19.1
19.2
19.0 18.9
18.7
19.1
18.2
18.4
18.6
18.8
19
19.2
19.4
19.6
Qtr
1
Qtr
2
Qtr
3
Qtr
4
Qtr
1
Qtr
2
Qtr
3
Qtr
4
Qtr
1
Qtr
2
Qtr
3
Qtr
4
Qtr
1
Qtr
2
Qtr
3
2010 2011 2012 2013
Average Total Score
81
128
189
101
204 198
170
0
50
100
150
200
250
Qtr1 Qtr2 Qtr3 Qtr4 Qtr1 Qtr2 Qtr3
2012 2013
Total Survey Responses
20
Divisional Scores
Return to Index
3.88
3.80
3.83
4.00
3.87
3.88
3.81
4.00
3.83
3.77
3.87
3.84
3.93
3.84
3.79
3.82
3.79
3.75
3.8
3.85
3.9
3.95
4
Qtr1 Qtr2 Qtr3
2013 Bureau of Mines Child labor INSAFE IOSHA QMS Wage and Hour
Total Customer Surveys by Division
21 Return to Index
6
12
71
11
70
0
10
20
30
40
50
60
70
80
Bureau of Mines INSAFE IOSHA QMS Wage and Hour
Number of Surveys Submitted by Division in Quarter 3 2013
83
0
50
100
150
200
250
Jan-
08
Mar
-08
May
-08
Jul-0
8
Sep-
08
Nov
-08
Jan-
09
Mar
-09
May
-09
Jul-0
9
Sep-
09
Nov
-09
Jan-
10
Mar
-10
May
-10
Jul-1
0
Sep-
10
Nov
-10
Jan-
11
Mar
-11
May
-11
Jul-1
1
Sep-
11
Nov
-11
Jan-
12
Mar
-12
May
-12
Jul-1
2
Sep-
12
Nov
-12
Jan-
13
Mar
-13
May
-13
Jul-1
3
Sep-
13
Construction General Industry Meets
IOSHA Monthly Divisional Inspection Totals
22 Return to Index
23
IOSHA Quarterly Divisional Inspection Totals
Return to Index
142 184 203 188 180
212 232
295
359
253 228
157 194
162 187 174
238 199
265
185
307 329
170
0 50
100 150 200 250 300 350 400
Q1 Q2 Q3 Q4 Q1 Q2 Q3 Q4 Q1 Q2 Q3 Q4 Q1 Q2 Q3 Q4 Q1 Q2 Q3 Q4 Q1 Q2 Q3
2008 2009 2010 2011 2012 2013
Construction
111 114 111 108 104
162 142
100 114 125 123 89
116 86 72 67
135 125 126 135 161
213
115
0
50
100
150
200
250
Q1 Q2 Q3 Q4 Q1 Q2 Q3 Q4 Q1 Q2 Q3 Q4 Q1 Q2 Q3 Q4 Q1 Q2 Q3 Q4 Q1 Q2 Q3
2008 2009 2010 2011 2012 2013
General Industry
24
IOSHA Workplace Deaths Inspected
Return to Index
29
25 24
23
20
26
31
24
18
22
31
29
23
19
35
0
5
10
15
20
25
30
35
40 Q
1 20
10
Q2
2010
Q3
2010
Q4
2010
Q1
2011
Q2
2011
Q3
2011
Q4
2011
Q1
2012
Q2
2012
Q3
2012
Q4
2012
Q1
2013
Q2
2013
Q3
2013
Inspected Fatalities Annual Quarterly Average
1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1
2 4
6
0 1 2 3 4 5 6 7
Asphyxia (buried up to chest according to article) Blunt force injury
Blunt force trauma resulting from multiple internal injuries Blunt force trauma to chest/Laceration of heart
Blunt force trauma to head Blunt force trauma to the head and chest
Blunt force trauma with internal hemorrhage Catastrophic Brain Injury/Bilateral Hemorrhages
Complications from blunt force trauma Convulsions/Natural Cause
Craniocerebral trauma Electrocution
Gunshot wound to abdomen Gunshot wound to chest
High voltage electrocution Hyperthermia
Massive injuries due to blunt force trauma Multiple blunt force injuries
Multiple blunt force injuries (likely/crushed under truck/crane) Open Head Injury
Single gunshot wound to the chest Single gunshot wound to the head
Stroke Natural Causes
Heart attack (TBD) Heart attack
IOSHA Inspected Fatal Events: Quarter 3, 2013
25
Fatality Inspections by Cause of Death
Return to Index
Quarterly IOSHA Inspection Lapse Time in days
Return to Index
3 4 3 3 8 3 3 5 6 4 3 2 1 3 3 3 4 7 7 4 2 5 2 7 3 3 2
75 52
32 33 47 51 36 41 48 50
34 39 36 55 54 46
61 74
53 51 56 57 67
121 132 122
0
20
40
60
80
100
120
140
Q1 Q2 Q3 Q4 Q1 Q2 Q3 Q4 Q1 Q2 Q3 Q4 Q1 Q2 Q3 Q4 Q1 Q2 Q3 Q4 Q1 Q2 Q3 Q4 Q1 Q2 Q3
2007 2008 2009 2010 2011 2012 2013
Construction
14 14 20 15 11 12 11 12 11 7 10 11 10 12 10 16 15 26 29
21 9 11 14 11 9 6 6
25 36
34 39 33 34 30 32
25 28 28 29 32 30 26
40 29
26 31 45
35 37
49 45
40 50
26
0
10
20
30
40
50
60
70
Q1 Q2 Q3 Q4 Q1 Q2 Q3 Q4 Q1 Q2 Q3 Q4 Q1 Q2 Q3 Q4 Q1 Q2 Q3 Q4 Q1 Q2 Q3 Q4 Q1 Q2 Q3
2007 2008 2009 2010 2011 2012 2013
General Industry
Average of Days from Open to Closing Conference Calculated Average of Days from Closing to Citation Calculated Average of Meets Goal
Because of long lapse times, the most recent 2 quarters are expected to substantively, materially increase with time. In addition, zero construction inspections with an opening conference in Q3 2013 made it to citation issuance, so there is a currently no lapse time displayed.
Percentage of Inspections with Violations
Return to Index
57.28%
23.48%
0.00% 10.00% 20.00% 30.00% 40.00% 50.00% 60.00% 70.00% 80.00%
General Industry
Citation Rate Safety National Average
8.81%
0.00%
10.00%
20.00%
30.00%
40.00%
50.00%
60.00%
70.00% Construction
84%
0%
10%
20%
30%
40%
50%
60%
70%
80%
90%
100% Q
1 20
08
Q2
2008
Q3
2008
Q4
2008
Q1
2009
Q2
2009
Q3
2009
Q4
2009
Q1
2010
Q2
2010
Q3
2010
Q4
2010
Q1
2011
Q2
2011
Q3
2011
Q4
2011
Q1
2012
Q2
2012
Q3
2012
Q4
2012
Q1
2013
Q2
2013
Q3
2013
Penalties paid within 30 days Annual Quarterly Average
Started “Offset Quarter” by which we look at only months that have past 30 days (no in-process monthly figures that need to get revised by design).
28
IOSHA Penalties Paid within 30 Days of Safety Order QUARTERLY Measures
Return to Index
Board of Safety Review Statistics Cases Closed
0
5
10
15
20
25
30
35
40
45
50
Q1
2008
Q
2 20
08
Q3
2008
Q
4 20
08
Q1
2009
Q
2 20
09
Q3
2009
Q
4 20
09
Q1
2010
Q
2 20
10
Q3
2010
Q
4 20
10
Q1
2011
Q
2 20
11
Q3
2011
Q
4 20
11
Q1
2012
Q
2 20
12
Q3
2012
Q
4 20
12
Q1
2013
Q
2 20
13
Q3
2013
BSR Cases Closed Annual Quarterly Average Target
Number of Pending Cases
29 Return to Index
0
10
20
30
40
50
60
Q1
2008
Q
2 20
08
Q3
2008
Q
4 20
08
Q1
2009
Q
2 20
09
Q3
2009
Q
4 20
09
Q1
2010
Q
2 20
10
Q3
2010
Q
4 20
10
Q1
2011
Q
2 20
11
Q3
2011
Q
4 20
11
Q1
2012
Q
2 20
12
Q3
2012
Q
4 20
12
Q1
2013
Q
2 20
13
Q3
2013
Quarterly Cases Yearly Average Target
Whistleblower Cases Cases Closed
18
60
45
15 10
0 10 20 30 40 50 60 70
Q1
2006
Q2
2006
Q3
2006
Q4
2006
Q1
2007
Q2
2007
Q3
2007
Q4
2007
Q1
2008
Q2
2008
Q3
2008
Q4
2008
Q1
2009
Q2
2009
Q3
2009
Q4
2009
Q1
2010
Q2
2010
Q3
2010
Q4
2010
Q1
2011
Q2
2011
Q3
2011
Q4
2011
Q1
2012
Q2
2012
Q3
2012
Q4
2012
Q1
2013
Q2
2013
Q3
2013
Whistleblower Cases Closed Annual Quarterly Average Target
Lapse Time 128.06
90 75
0 20 40 60 80
100 120 140
Q1
2006
Q2
2006
Q3
2006
Q4
2006
Q1
2007
Q2
2007
Q3
2007
Q4
2007
Q1
2008
Q2
2008
Q3
2008
Q4
2008
Q1
2009
Q2
2009
Q3
2009
Q4
2009
Q1
2010
Q2
2010
Q3
2010
Q4
2010
Q1
2011
Q2
2011
Q3
2011
Q4
2011
Q1
2012
Q2
2012
Q3
2012
Q4
2012
Q1
2013
Q2
2013
Q3
2013
Whistleblower Lapsed Time Target
30 Return to Index
Percentage of Child Labor Inspection with Violations
46%
47%
49%
0%
10%
20%
30%
40%
50%
60%
70%
80%
90%
100% Q
1 20
09
Q2
2009
Q3
2009
Q4
2009
Q1
2010
Q2
2010
Q3
2010
Q4
2010
Q1
2011
Q2
2011
Q3
2011
Q4
2011
Q1
2012
Q2
2012
Q3
2012
Q4
2012
Q1
2013
Q2
2013
Q3
2013
Percent Child Labor Inspections with Violations Annual Quarterly Average
31 Return to Index
Number of Wage Claims Received
477 489
448
0
100
200
300
400
500
600
700
Q1
2008
Q2
2008
Q3
2008
Q4
2008
Q1
2009
Q2
2009
Q3
2009
Q4
2009
Q1
2010
Q2
2010
Q3
2010
Q4
2010
Q1
2011
Q2
2011
Q3
2011
Q4
2011
Q1
2012
Q2
2012
Q3
2012
Q4
2012
Q1
2013
Q2
2013
Q3
2013
Wage Claims Received Annual Average
33 Return to Index
Wage Claims Lapsed Time
37.7 32.3 32.5
90.0
0
25
50
75
100
125
150
175
200
225
250
275 Q
1 20
08
Q2
2008
Q3
2008
Q4
2008
Q1
2009
Q2
2009
Q3
2009
Q4
2009
Q1
2010
Q2
2010
Q3
2010
Q4
2010
Q1
2011
Q2
2011
Q3
2011
Q4
2011
Q1
2012
Q2
2012
Q3
2012
Q4
2012
Q1
2013
Q2
2013
Q3
2013
Lapse Time Annual Quarterly Average Target 34 Return to Index
Common Construction Wage Hearings
153 158
87
0
50
100
150
200
250
300
350
Q1 2008
Q2 2008
Q3 2008
Q4 2008
Q1 2009
Q2 2009
Q3 2009
Q4 2009
Q1 2010
Q2 2010
Q3 2010
Q4 2010
Q1 2011
Q2 2011
Q3 2011
Q4 2011
Q1 2012
Q2 2012
Q3 2012
Q4 2012
Q1 2013
Q2 2013
Q3 2013
CCW Hearings Held Annual Quarterly Average
35 Return to Index
CCW Wage Scale Audits Closed
55
49
21
0
10
20
30
40
50
60
70
80
90
Q1
2009
Q2
2009
Q3
2009
Q4
2009
Q1
2010
Q2
2010
Q3
2010
Q4
2010
Q1
2011
Q2
2011
Q3
2011
Q4
2011
Q1
2012
Q2
2012
Q3
2012
Q4
2012
Q1
2013
Q2
2013
Q3
2013
CCW Audits Closed Annual Average Target 36 Return to Index
Lapse Time for INSafe Consultations
43
33
75
0
20
40
60
80
100
120
140 Q
1 20
08
Q2
2008
Q3
2008
Q4
2008
Q1
2009
Q2
2009
Q3
2009
Q4
2009
Q1
2010
Q2
2010
Q3
2010
Q4
2010
Q1
2011
Q2
2011
Q3
2011
Q4
2011
Q1
2012
Q2
2012
Q3
2012
Q4
2012
Q1
2013
Q2
2013
Q3
2013
Average Lapsed Time Annual Quarterly Average
37 Return to Index
INSafe Consultations & Interventions
274 264
256
0
25
50
75
100
125
150
175
200
225
250
275
300 Q
1 20
08
Q2
2008
Q3
2008
Q4
2008
Q1
2009
Q2
2009
Q3
2009
Q4
2009
Q1
2010
Q2
2010
Q3
2010
Q4
2010
Q1
2011
Q2
2011
Q3
2011
Q4
2011
Q1
2012
Q2
2012
Q3
2012
Q4
2012
Q1
2013
Q2
2013
Q3
2013
TTL Consultation and Interventions Annual Quarterly Average
38 Return to Index
Percentage of BOM Inspections with Violations
81.6%
91.7% 87.3%
0%
10%
20%
30%
40%
50%
60%
70%
80%
90%
100% Q
2 20
08
Q3
2008
Q4
2008
Q1
2009
Q2
2009
Q3
2009
Q4
2009
Q1
2010
Q2
2010
Q3
2010
Q4
2010
Q1
2011
Q2
2011
Q3
2011
Q4
2011
Q1
2012
Q2
2012
Q3
2012
Q4
2012
Q1
2013
Q2
2013
Q3
2013
Percent Inspections with Violations Annual Average
39 Return to Index
BOM Certifications Issued
40
0
10
20
30
40
50
60
70
Q4
08
Q1
09
Q2
09
Q3
09
Q4
09
Q1
10
Q2
10
Q3
10
Q4
10
Q1
11
Q2
11
Q3
11
Q4
11
Q1
12
Q2
12
Q3
12
Q4
12
Q1
13
Q2
13
Q3
13
Belt Examiner Hoisting Engineer Shot Firer
Mine Examiner Mine Foreman
Per Quarter Certifications
Return to Index
3 1
1 1
0
0
11
8
17
14
0
5
10
15
20
25
30
35
Took Test Passed
July 13, 2013 Certifications
Belt Examiner Hoisting Engineer
Shot Firer Mine Examiner
Mine Foreman
Total IDOL Miles Driven Reimbursed, Fleet & Rental
41 Return to Index
112,460
110,536
0
50,000
100,000
150,000
200,000
250,000 Q
1 20
06
Q2
2006
Q3
2006
Q4
2006
Q1
2007
Q2
2007
Q3
2007
Q4
2007
Q1
2008
Q2
2008
Q3
2008
Q4
2008
Q1
2009
Q2
2009
Q3
2009
Q4
2009
Q1
2010
Q2
2010
Q3
2010
Q4
2010
Q1
2011
Q2
2011
Q3
2011
Q4
2011
Q1
2012
Q2
2012
Q3
2012
Q4
2012
Q1
2013
Q2
2013
Q3
2013
TOTAL Mileage Annual TOTAL Average
IDOL Miles Driven by Reimbursement, Fleet & Rental
42 Return to Index
0
10,000
20,000
30,000
40,000
50,000
60,000
Jan-
06
Apr
-06
Jul-0
6
Oct
-06
Jan-
07
Apr
-07
Jul-0
7
Oct
-07
Jan-
08
Apr
-08
Jul-0
8
Oct
-08
Jan-
09
Apr
-09
Jul-0
9
Oct
-09
Jan-
10
Apr
-10
Jul-1
0
Oct
-10
Jan-
11
Apr
-11
Jul-1
1
Oct
-11
Jan-
12
Apr
-12
Jul-1
2
Oct
-12
Jan-
13
Apr
-13
Jul-1
3
Reimbursed Mileage Fleet Mileage Rental Mileage
Percentage of IDOL Miles Driven with Personal Vehicle
43 Return to Index
0%
10%
20%
30%
40%
50%
60%
70%
80%
90%
Jan-
06
Apr
-06
Jul-0
6
Oct
-06
Jan-
07
Apr
-07
Jul-0
7
Oct
-07
Jan-
08
Apr
-08
Jul-0
8
Oct
-08
Jan-
09
Apr
-09
Jul-0
9
Oct
-09
Jan-
10
Apr
-10
Jul-1
0
Oct
-10
Jan-
11
Apr
-11
Jul-1
1
Oct
-11
Jan-
12
Apr
-12
Jul-1
2
Oct
-12
Jan-
13
Apr
-13
Jul-1
3
Total IDOL Miles Driven Against January ’06 Benchmark
44 Return to Index
0%
20%
40%
60%
80%
100%
120%
Jan-
06
Apr
-06
Jul-0
6
Oct
-06
Jan-
07
Apr
-07
Jul-0
7
Oct
-07
Jan-
08
Apr
-08
Jul-0
8
Oct
-08
Jan-
09
Apr
-09
Jul-0
9
Oct
-09
Jan-
10
Apr
-10
Jul-1
0
Oct
-10
Jan-
11
Apr
-11
Jul-1
1
Oct
-11
Jan-
12
Apr
-12
Jul-1
2
Oct
-12
Jan-
13
Apr
-13
Jul-1
3
Percent TOTAL to Benchmark (Jan 2006) Percent Personal to Benchmark (Jan 2006)
