The Journal of The Canadian Federation of Podiatric ... 09 Journal.pdf · The Journal of The Canadian Federation of Podiatric Medicine ... Olga Lalande – Barrie, ON ... deformity

CFPM Journal | February 2008 1

The Journal of The Canadian Federation of Podiatric Medicine | Volume 2 Number 2 | fall 2009

JOURNALJOURNALJOURNAL

Help Us Celebrate 10 Years of The Canadian Federation of Podiatric Medicine at the CFPM 10th Annual Clinical Conference

CFPM

10th

Annua

l Clin

ical C

onfer

ence

Novem

ber 6

& 7, 20

09

Lond

on, O

N

See p

ages

8-9

2 CFPM Journal | Fall 2009

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CFPM CONTACTSPRESIDENTDr. Brian Brodie – Regina, SK1-888-706-4444

CEO Stephen Hartman – Waterloo, ON1-888-706-4444BOARD OF DIRECTORS Elmer Biscaia – Brampton, ONBrian Cragg – Markham, ONJulie DeSimone – Sudbury, ONPeter Guy – Whitby, ONDr. Brian Johnson – St. John, NBDavid Kerbl – Stittsville, ONOlga Lalande – Barrie, ON

COMMITTEESConference Chair – Stephen HartmanDrug Regulation Chair – David KerblEducation Chair – Brian CraggExtended Health Insurance Chair – Stephen HartmanInternational Relations Chair – Dr. Brian BrodieMembership Chair – Olga LalandeNational Issues Chair – Dr. Brian JohnsonProfessional Liability Chair – Olga LalandeResearch Funding Chair – Peter Guy

CFPM JOURNALEDITORAndrea Watts 1-888-706-4444

ADvERTISING & CLASSIFIEDSAndrea Watts 1-888-706-4444

PUBLISHED BYCFPM

PRINTED BYSt. Jacobs Printery Ltd.CFPM 200 King Street South Waterloo, ON N2J 1P9 1-888-706-4444 Fax: 519-888-9385 www.podiatryinfocanada.ca

DISCLOSUREThe Editor and Board of Directors of the Canadian Federation of Podiatric Medicine do not accept responsibility for opinions expressed by contributors to the Journal; and while every effort is made to ensure accuracy, they cannot accept responsibility for any inaccuracies in the information provided.

© Canadian Federation of Podiatric Medicine, Fall 2009

In thIs Issue...President’s Message: Dr. Brian Brodie ............. 5

Board of Directors ..................................... 5

News from the Editor ................................ 6

Hot off the Press ....................................... 6

CFPM 10th Annual Clinical Conference ................................ 8&9

Best Walking City in Canada .................. 11

Upcoming CFPM Events ....................... 11

The History of Chiropody in Ontario “Mr. Andrew McCarthy: Dr. Brian Johnson ......... 13

Contagious Enthusiasm: Penny Tremblay ..... 15

Pharmacology Course – Michener Institute ..................................... 16

CFPM Featured in Best Health Magazine ... 16

Ontario College of Physicians Conference ... 16

10 Year Celebration of the CFPM .......... 17

CFPM Offers Federal Health Minister Assistance in Vaccine ............................... 19

Podiatry and International Identification Association Conference .............................19

UK Society of Chiropodists and Podiatrists Annual Delegate Assembly Dr. Brian Brodie ....................................... 22

On the International Scene Dr. Margreet van Putten ........................... 25

CFPM “Back to School” Campaign ........ 26

Insurance Update ..................................... 29

Upcoming Release – December 2009: Lower Extremity Biomechanics .............. 31

CFPM Membership has its Privileges ..... 32

Provincial Chiropody and Podiatry Associations ............................................. 35

Practice Management Tips ...................... 37

Interested in Research ............................. 38

Classifieds ................................................ 38

Upcoming Conferences ........................... 39

CFPM 10th Annual Clinical Conference page 8&9

It took Andrew 36 years to receive his license. When it arrived, he had been issued the number 007.

page 13

The key here is bridging the gap with customer feedback. Are your customers giving you feedback?

page 15

In an atmosphere of doubt, fear, or uncertainty, patients have a natural tendency to disbelieve what you say. To overcome that doubt, you must draw your patients into verbal agreement.

page 37

CFPM Journal | Fall 2009 3

JOURNALfall 2009 | Volume 2 Number 2


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By Dr. Brian Brodie, Ph.D., D.Pod.M.

Any national organization needs to stand up and be recognized for what it is in terms of who and

what it represents, its values and its vision. The Canadian Federation of Podiatric Medicine is no exception and is proud of its representation of the chiropodists and podiatrists of Canada. One of our endeavours has been to reach out to other organizations to share mutual recognition and gain strength by association with other national or international bodies. I would like to look at three such endeavours currently being pursued by your Board.

Firstly, there is the ongoing attempt to establish a dialogue with the Canadian Podiatric Medical Association. Following the opportunity to respond to CFPM’s Open Letter to the CPMA President, it had been hoped that the presidents and members of their respective Boards would be able to meet at, or even before, the American Podiatric Medical Association Conference in Toronto, but sadly, that was not to be. Repeated efforts on our part to establish a meeting time, a meeting place and an agenda produced no response, so rather than commit ourselves to a forlorn hope in terms of travel costs, we finally drew a timeline under that particular attempt. That is not to say we have given up, far from it. Sooner or later, it is to be hoped that wiser counsel will prevail and that some form


Message from the President...

2009 Board of Directors

Back Row (L to R): Brian Brodie, Chris Hourmouzis, Elmer Biscaia, David Kerbl, Brian Johnson, Peter Guy; Front Row (L to R): Brian Cragg, Andrea Watts, Olga Lalande, Stephen Hartman; Missing: Julie DeSimone

of coexistence and mutual acceptance, if we cannot yet have cooperation, between our organizations, is in the true interest of our profession.

Secondly, there is the mandate expressed by the membership at the Annual Meeting for CFPM to join the Federation Internationale des Podologues (FIP), the international association for our profession. There is a set procedure for organizations to apply for membership. One rule is that if there is one national organization represented on FIP and another national organization then applies, the agreement of the first is needed. Effectively, this is a veto. I am sure that I do not have to remind members that CPMA is a FIP member, but it had been suggested that as a gesture of goodwill, CPMA might consider not using its veto. There is also another reason, too, why the veto might not be used. A number of national associations have become aware of the situation in Canada and the way that Canadian practitioners are represented nationally. Although they sincerely wish that we would put our own house in order and consider that advice from outside might be construed as interference, we are aware of increasing sympathy for CFPM’s position.

Finally, we have offered to enter into a friendship agreement with the main professional organization in the United Kingdom, the Society of Chiropodists and Podiatrists (SCP). A number of CFPM members have membership or links with SCP. At a recent CFPM conference, we invited the present Chair of the SCP Council to make a presentation. Some members also consider that closer links with the UK, in view of our similar health systems and our origins of professional education, would stand us in good stead to find a balanced Canadian profession, rather than be pressured into conforming to the Podiatry system of the United States.

Whatever the outcome of these particular three endeavours, CFPM will continue to reach out to other professional groups as it moves forward. The strategic plan developed last year by your Board, setting out the priorities for the next few years and which was so ably described by our CEO, Stephen Hartman at the Annual Meeting, is already providing us with the feedback that will be useful for future planning. This will mean that CFPM will continue to be forward-looking and informed. In addition, it will continue to work in a wide field on behalf of the Chiropodists and Podiatrists of Canada.

Dr. Brian Brodie is the President of the Canadian Federation of Podiatric Medicine and a Podiatry Consultant to Mamawatan Churchill River Health Region specializing in Diabetes.

| News from the Editor |


COSMETIC FOOT SURGERY NOT WORTH THE RISKWhat’s the cost of beauty? How about a toe? Those high-heeled pointy toed shoes are fabulous until you put them on your feet and realize your foot isn’t pointy. So what do you do? Dr. Tracey Vlahovic, a podiatrist with Temple University’s school of Podiatric Medicine, says some women are electing to have foot surgery: “Having their foot or toe amputated, having the toes shortened or having what some call a toe tuck to wear these shoes when they didn’t necessarily need to have these procedures just to wear these shoes.”

But the gain isn’t always worth the pain: There’s always a risk with infection, deformity as well as painful scars and things like that with foot surgery.” She suggests women wear a shoe that better resembles the shape of the foot and pull out the stilettos on special occasions.

Source: Lynne Adkins, KYW, [8/15/09]

THIS YEAR’S HIGH HEELS TALLER THAN EvERThanks to the towering stilettos being introduced this season, there were a multitude of models wiping out on the runways. Just check out YouTube to see some of the carnage. “This year’s heels are taller than ever and offer less support — and the higher the heel, the more damage that can occur,” says New York City podiatrist Johanna Youner, D.P.M.

| Hot off the Press |Over time, the extra weight on your forefoot can lead to pinched

nerves and joint problems such as bunions or hammertoes (sexy, huh?). “I’ve also seen women who literally fell off their shoes, fracturing their foot or spraining their ankle,” Youner says.

Do stick with a two-or three-inch heel and a rounded or open toe. This will distribute your weight more evenly and make room for swollen tootsies. “Instead of spindly stilettos, look for wedges, platforms, or thick, stacked heels—as well as a firm back or straps to keep your foot secure in the shoe,” Youner says. For extra shock absorption, consider having a leather outsole replaced with a rubber one, and adding a thin gel or foam insole, such as Dr. Scholl’s for Her ball-of-foot cushions.

Source: Dennie Hughes, Women’s Health [8/17/09]

“Reprinted by permission from PM News. PM News is available free by writing to [email protected].”

Company in the NewsORTHOFEET APPOINTED PARADIGM AS ITS FOOTWEAR DISTRIBUTOR IN CANADAOrthofeet, Inc. the manufacturer of orthotics and orthopaedic footwear from Northvale, New Jersey appointed Paradigm Medical Inc. as it’s footwear distributor in Canada. Paradigm Medical Inc., headquartered in Toronto, Ontario is a national wholesale distributor that has been servicing the O&P, Pedorthic, Chiropody and Podiatry markets for 15 years. CPC Healthcare Inc., located in London, Ontario, remains Orthofeet’s Canadian distributor of Directly Molded Orthotics in Canada.

W I N T E R / S P R I N G 2 0 0 1JOURNAL

30 Dupont Street East, Suite 105, Waterloo, Ontario N2J 2G9 • Toll Free 1-888-706-4444 Fax (519) 888-9385

curtailed, with payments in the $125 to

$150 range for a pair of orthotics not

atypical. “Limitations most often include

one pair per calendar year with a few

carriers covering one pair per lifetime.”

Dr. Ocker, who has worked closely with

the orthotics industry as a lecturer and

consultant, adds that in some cases the

orthometric exam, casting charges,

and refurbishing or modifications/

adjustments might not be reimbursable.

Despite coverage limitations by MCOs

and other third-party payers, patients are

increasingly willing to pay out of pocket

for prescription orthotics. Podiatrists

offer their insights on dispensing custom

devices in today’s health-care market.

By Peter A. Kelly and

Theresa Fiore Lavery

Are MCOs or other third-party payers

more willing than before to cover pre-

scription foot orthotics? The answer

depends on which podiatrist or orthotic

laboratory owner you ask. Some

say that more insurers are covering

orthotics, while others argue that payers

still view custom devices as a luxury

item and are limiting coverage signi-

ficantly more than they were five years

ago. Still others have seen no change.

“There have always been plans that

cover custom orthotics and those that

don’t,” says Howard Dananberg, DPM,

of Bedford, N.H. “Those plans that

cover these services generally do so

because the patient is referred by the

PCP for a problem ranging from chronic

foot paint to chronic lower back pain.”

Harry Goldsmith, DPM, a podiatric

practice management consultant

in Cerritos, Calif., estimates that,

excluding Medicare, between 40 percent

and 60 percent of third-party payers

offer some degree of reimbursement

for foot orthotics. (Medicare does not

cover the device unless it accompanies

diabetic footwear or goes inside a shoe

that is an integral part of a leg brace.)

“Many third-party payers are

concerned about the ‘routine’ use

of foot orthotics, the absolute lack

of research evidencing significantly

improved outcomes with the use of

custom prescription foot orthotics vs.

physician-directed or prescribed

OTC supportive devices, and a lack

of clear guidelines as to what

constitutes medical necessity when it

comes to foot orthotic use,”

Dr. Goldsmith says.

Some biomechanical ailments are not

considered orthotic-worthy in the eyes

of insurers. Beverly Giteles, a practice

administrator with Associated Podiatric

Surgeons in Orange, N.J., notes that

orthotics usually are not covered when

used to treat flatfoot, “even though a

lot of people have this discomfort and

orthotics are a conservative measure.”

Glen Ocker, DPM, of Upland, Calif.,

agrees that reimbursement has been

Dear colleague,

The C.F.F.S. is entering its second year of existence. I would like to thank all of our

members for their support of the C.F.F.S. during its inaugural year. The first year was one

of laying a foundation to get established and initiate such things as a semi-annual journal,

quarterly in office patient newsletter and clinical conference with our A.G.M.

Year two will allow us an opportunity to continue growth and pursue new initiatives.

We hope to offer members value by helping them in their day to day practice management

and by helping our profession as a whole across Canada move forward as one

unified voice.

Please find enclosed your membership renewal for 2001. This years rate of $100.00 is

a reflection of our attempt to keep costs under control for our members.

The C.F.F.S. board of directors has grown to five. New directors include Pam Brown-

Vezeau from Kingston, Ontario and Dr. Brian Johnson from New Brunswick. We

are presently seeking an interested individual from west of Ontario to sit on the board

of directors.

The C.F.F.S. has developed 4 new committees for 2001.

CommitteeChairperson

Government RelationsDr. Brian Johnson

Public RelationsPam Brown-Vezeau

InsuranceElmer Biscaia

Continuing Education/Convention Stephen Hartman

These committees were established at the A.G.M. All committees are open to input

and new ideas so please call or write to us if you have any ideas. The committees are also

needing volunteer help. If you would like to volunteer please call the C.F.F.S. or the

specific committee chairperson directly.

The C.F.F.S. will also develop close ties with all provincial associations in 2001. It is our

goal to help unify all footcare professionals in Canada.

Please send in your membership renewal today.

Sincerely,

Stephen Hartman,

President

Continued on page 3

curtailed, with payments in the $125 to

$150 range for a pair of orthotics not

atypical. “Limitations most often include

one pair per calendar year with a few

carriers covering one pair per lifetime.”

Dr. Ocker, who has worked closely with

the orthotics industry as a lecturer and

consultant, adds that in some cases the

orthometric exam, casting charges,

and refurbishing or modifications/

adjustments might not be reimbursable.

Continued on page 3

CFPM Journal | February 2008 1

The Journal of The Canadian Federation of Podiatric Medicine | Volume 2 Number 2 | FALL 2009

JOURNALJOURNALJOURNAL

Help Us Celebrate 10 Years of The Canadian Federation of Podiatric Medicine at the CFPM 10th Annual Clinical Conference

CFPM 10

th Ann

ual C

linica

l Con

feren

ce

Novem

ber 6 &

7, 20

09

London, ON

See pages

8-9

THEN AND NOW2009 marks 10 years of the Canadian Federation of Podiatric Medicine. As the association has progressed over the last decade, the CFPM Journal has grown leaps and bounds. The journal was a several page update back then and now has grown to a 40 page full colour publication. The pages are filled with events and articles on how the CFPM has been representing the profession both locally and internationally. Make sure to support all featured advertisers who make this journal possible!

Andrea Watts, CFPM Journal Editor

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Canadian Federation of Podiatric Medicine

10th Annual Clinical ConferenceNOvEMBER 6 & 7, 2009

London, Ontario • London Convention Centre

PROGRAM OF EVENTS

Sponsored by:

Thursday, November 5, 20099:00 PM Welcome Reception and Early Registration – Salon C

Friday, November 6, 20097:30 AM – Registration – Ballroom Foyer

8:00 AM – Podiatric Staff Training Workshop – Lynn Homisak, PRT Salon A

8:45 AM – Opening Remarks – Dr. Brian Brodie, Ph. D., D.Pod.M. – CFPM President Ballroom 2 & 3

Plenary

9:00 AM – An Overview of Pediatric Deformities – Dr. Laurence Lowy, D.P.M. Ballroom 2 & 3

Concurrent Sessions

10:30 AM – I - Serial Immobilization Casting in the 21st Century, II – Peroneal Spastic Flatfoot – A Diagnostic & Clinical Challenge Peroneal Spastic – Dr. Laurence Lowy, D.P.M. Ballroom 2 & 3

10:30 AM – Optimism is a State of Mind – Penny Tremblay, ACG, CL Salon C

Breakout Sessions

2:00 PM – Relationship Strategies - Penny Tremblay, ACG, CL Ballroom 2 & 3

2:00 PM – Functional Manipulative Therapy – Mr. Peter Guy, D.Ch. Salon C

2:00 PM – Three-Dimensional Foot Scanning Technology – Christopher MacLean, Ph. D. Salon D Sponsored by Paris Orthotics

2:00 PM – Maintenance 101 for Supreme Equipment – Sylvie Letendre, Patrice Dommange Salon E Sponsored by Landis International

Breakout Sessions

4:00 PM – Improve Productivity and A Healthier Environment – Joe Pietroniro Ballroom 2 & 3 Sponsored by Canicom

4:00 PM – Give a Foot Ulcer an Inch before it Takes a Foot – Andrew Hoar, C.Ped. (c) Salon C Sponsored by Ortoped

4:00 PM – Common Lower Extremities – New Applications, Indications and Treatments – BSN Medical Salon D Sponsored by Superior Medical

4:00 PM – Maybe It’s Your Feet – Dr. George Trachtenberg Salon E Sponsored by Bi-op

6:30 PM – CFPM 10 Year Anniversary Dinner, CFPM Oscars and Dance Ballroom 4 & 5

Saturday, November 7, 2009

Plenary Session

9:00 AM – Preventative Value of Podiatry in Mild Neuropathic Diabetic Patients – Dr. Margaretha van Putten, MD Ballroom 2 & 3

Concurrent Sessions

10:30 AM – The Role of AGP’s (Advanced Glycation Products) in Diabetic Foot Problems – Dr. Margaretha van Putten, MD Ballroom 2 & 3

10:30 AM – The In-Toeing Child – A Different Perspective – Dr. Laurence Lowy, D.P.M. Salon C

Breakout Sessions

11:30 AM – An Audit of Leg and Foot Ulcer Care in Ontario, Community Care Access Centre – Kevin Woo, RN MSc PhD(C.) ACNP GNC(C) Ballroom 2 & 3

11:30 AM – Pediatric Dermatology – Dr. Laurence Lowy, D.P.M. Salon C

11:30 AM – WORKSHOP – Preventative Screening of the Diabetic Foot – Dr. Margaretha van Putten, MD Salon D

11:30 AM – WORKSHOP – Taping Techniques – Lorie Forwell MScPt Salon E

Breakout Sessions

2:00 PM – Diabetes Mellitus – A Perfect Storm for Diabetic Neuropathic Foot Ulcer Development – Sulejman Menzildzic, MD, M.Sc. (Kin), D.Ch. Ballroom 2 & 3

2:00 PM – Business Management through Changing Economics – Kapil Lakhotia Salon C

2:00 PM - WORKSHOP – Preventative Screening of the Diabetic Foot – Dr. Margaretha van Putten, MD Salon D

2:00 PM – WORKSHOP – Functional Manipulative Therapy – Want to Dramatically Increase Your Practice Income? Peter Guy, D.Ch. Salon E

Plenary Session

3:30 PM - Managing Your Business in an Economic Downturn – “Batten Down the Hatches or Full Speed Ahead.” – Phil Weinstein, MBA, CA, CPA(Mi), CFP Ballroom 2 & 3

4:45 PM – Annual General Meeting – Salon C

For a complete agenda, please call the CFPM at 1-888-706-4444 or visit www.podiatryinfocanada.ca.


Canadian Federation of Podiatric Medicine10th Annual Clinical Conference

November 6 & 7, 2009 London, Ontario • London Convention Centre

Sponsored by:

Podiatric Staff Training Workshop Full Day Workshop - Friday, November 6, 2009 at the CFPM 10th Annual Clinical Conference

Schedule• 7:30am - Registration and

Continental Breakfast

• 8:00am - Program Begins Promptly

• 10:00am - Mid Morning Break

• 12:00pm - Working Lunch

• 2:30pm - Afternoon Break

• 5:00pm - Program Ends

Topics

• human resource tools

• employee manual development

• interacting with patients

• educational component

• back office training

• front desk receptionist training

Full day workshop is for all assistants who are registered delegates at the CFPM conference.

Assistants will receive: • A comprehensive workbook • A personalized certificate of achievement

Presented by Lynn Homisak, PRT from SOS Healthcare Management Solutions. They are one of the USA’s leading practice management companies and innovators of effective management tools!

Unlock the Secrets of Success for a profitable, low stress practice environment by investing in this comprehensive training and motivation opportunity for your staff!

Join us in celebrating 10 years of the…CANADIAN FEDERATION OF PODIATRIC MEDICINE

To commemorate this milestone, a special event will be held on…

Friday, November 6, 2009 6:30 PM • Dinner, CFPM Oscars, Dance (SEE PAGE 17 FOR FULL DETAILS)

Faculty Dr. John Guiliana, D.P.M. Hackettstown, NJ Lynn Homisak, PRT Renton, WA Dr. Jack Hutter, D.P.M. Oconomowoc, WI Mr. Jason Kraus Seldon, NY Mr. Stuart Metcalf , FCPodS Solihull, UK Dr. Hal Ornstein, D.P.M.,FACFAS Howell, NJ Dr. Karen Philp Toronto, ON Dr. Axel Rohrmann, B.Tech.Pod (SA) Regina, SK Dr. Michelle Spruce, Ph.D Diabetes Southampton, UK

Dr. Rue Tikker, D.P.M. Napa Valley, CA

Thank you to our

Sponsors

Dr. Michelle Spruce qualified from the University of Southampton with a first class honours degree and then undertook her doctoral studies at the Cardiovascular Division, Kings College London, in collaboration with the University of Southampton. Her work was the first to study the microcirculatory link between capillary occlusion and the development of diabetic neuropathic ulceration.

Dr. Hutter is a graduate of the Illinois College of Podiatric Medicine (1981) and Lakeview Hospital Podiatric Surgical Residency program. He is certified by the American Board of Podiatric Surgery and is a fellow of The American College of Foot and Ankle Surgeons. Dr. Hutter is also a board certified pedorthist.

Dr. Guiliana is a nationally recognized speaker and author on topics pertaining to medical practice management. He holds a Master’s in Health Care Management and is a Fellow of the American Academy of Podiatric Practice Management. He is a physician advisor for SOS Healthcare Management Solutions, LLC and is in private practice in Hackettstown, New Jersey.

Lynn Homisak has 36 years of experience as a podiatric medical assistant and office manager. Today, she is a team partner and trainer with SOS Healthcare Management Solutions, a podiatric consulting company. She is a nationwide lecturer and author in areas of practice management and human resources.

Jason Kraus has held executive management positions in the healthcare industry for 29 years. Currently Mr. Kraus is partner in the practice consulting firm S.O.S. Healthcare Management Solutions, LLC and Executive Vice President of Realm Labs.

Mr. Metcalfe is a Consultant Podiatric Surgeon and current post is Clinical Lead for Podiatric Surgery at Solihull. He graduated in 1990 from Northampton School of Podiatry and later completed his surgical residency in 1996 being awarded Fellowship of Faculty of Surgery, College of Podiatrists in 1997. Mr. Metcalfe also conducts clinical research within the field of Podiatric Medicine and Surgery.

Dr. Hal Ornstein is an international speaker and author on topics pertaining to practice management and patient satisfaction. He is Chairman and Director of Corporate Development of the American Academy of Podiatric Practice Management and Consulting Editor for Podiatry Management Magazine.

Dr. Rue Tikker has been using Functional Manipulative Therapy on 80 percent of his patients for nearly 50 years. He graduated in 1953 from the California College of Podiatric Medicine and is working from beautiful Napa, California.

Dr. Karen Philp has been responsible for the Canadian Diabetes Association’s Office Public Policy and Government Relations for the past 5 years. As Vice President, Ms. Philp leads the activities of staff and volunteers with federal, provincial and territorial governments across Canada. She is also responsible for development of public policy positions on diabetes prevention and management, pharmaceutical policy and health human resources.

Canadian Diabetes Association

Canadian Diabetes Association

Dr. Rohrmann is the clinical head podiatrist of the Regina QuAppelle Health Region. He was born and raised in South Africa where he received his initial training in Podiatric Medicine. He spent almost 8 years in Singapore working in various multidisciplinary high risk diabetic foot clinics and has a keen interest in wound care and diabetic biomechanics.

Thank you to our GOLD SPONSORS...

CfPM 10th annual Clinical Conferenceexhibitor hallOver 34 companies already registered including…

PlatinumVittoria Phoenix

Gold Bi-op Inc.Canicom Landis International Inc.Ontario Orthotic LabOrtoPedParadigm MedicalParis OrthoticsQuality Footcare ProductsSuperior Medical

silver Aetrex Worldwide Inc.Integrity OrthoticsInternational OrthoticsLanger Biomechanics Inc.Medical MartSauconySimcan Enterprises Inc.SIMS Medical Corp/Dr. ComfortThe Bridge NetworkThe Orthotic Group

Bronze Akileine Foot CareBiotech Orthotic Design Competitive EdgeDardo CanadaDrew ShoesEuropean FootcareFarleyco MarketingFootmaxxNational Shoe Specialties Ltd.OrthoConnection Orthotic EnergyPortofino Shoes Inc.Sigvaris GroupStiefel Canada Inc.

For a complete agenda, please call the CFPM at 1-888-706-4444 or visit www.podiatryinfocanada.ca.

4400 Autoroute Chomedey,Laval, QC H7R 6E9

Tel: (450) 625-8511Tel: 1-800-361-7726Fax: (450) 625-8895

www.serum.ca


The world’s favourite cities are places best discovered on foot.

The Canadian Federation of Podiatric Medicine and West Jet’s Up! Magazine compiled Canada’s 10 most walkable cities for 2009.

For the campaign, they reached out to 50 of Canada’s largest cities by population. A walking survey was distributed requesting information about the pedestrian experience within their city limits. These surveys constituted 50 per cent of all scores. Another 25 per cent of scoring came from judge’s rankings and remaining 25 per cent from an urban area’s ranking on walkscore.com, an international scoring system for pedestrian-friendly places.

Stephen Hartman, CFPM CEO, sat on the judging panel. He was one of six judges – a diverse, coast to coast group of foot soldiers of the self propelled lifestyle.

The results of these 10 most walkable cities were posted in a 17 page spread in the August issue of Up! Magazine.

To view the results and see the winners, visit www.walkable.ca.

Watch for the second annual ranking in May 2010.

the Best Walking City in Canada

You Can’t Make These Things UpFLIP FLOPS WITH BUILT-IN CAN OPENER

We don’t know if you’ve ever tried to open a beer with your typical flip-flop, but it isn’t pretty. That’s a problem no more, because the fine folks at Reef have developed sandals with a bottle opener built right in, so you can pop the top on your beer or soda and barely break stride.

These shoes have not received the APMA Seal of Acceptance.

Upcoming EvEnts

June 2010 CFPM with the AAPPM Present… Podiatric Management Seminar Toronto, Ontario

Winter 2010CFPM

Winter Getaway Conference

Summer 2011CFPM Summer Vacation Seminar Regina, Saskatchewan



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In 1944, Ontario enacted its first Chiropody Act.

In approximately 1945, the father of Canadian chiropody, Mr. Andrew McCartney, arrived in Ontario. Upon arrival, Andrew, a graduate of a Scottish Chiropody School, applied for and was refused registration under the Chiropody Act. The act was only allowed for the registration of graduates from the U.S.A. chiropody schools.

Unable to practice his chosen profession, he eventually obtained a position with O.H.I.P. With his chiropody background, he was soon involved with the Podiatry Billings Section, using the podiatry statistics available to him. Over many years, he wrote reports

and recommendations to his immediate superiors and also to various Ministers’ of Health. He made the case that the people of Ontario were not receiving an adequate level of chiropody/podiatry care, given the relatively small number of practitioners registered under the Chiropody Act.

Considering that, in 1981, there were approximately 180 podiatrists - not all practicing - in Ontario.

Today there are approximately 78 U.S.A. graduates and 420 Ontario and UK graduates practicing in Ontario. Andrew lobbied tirelessly over many years for the creating of an Ontario school based on the British model.

Had he failed, I personally would not have had the opportunity to live in Canada or the honour of coordinating the opening of the Ontario school in 1981. Every Ontario graduate and every faculty member owes Andrew a great debt of appreciation.

In his retirement years, he helped create and practiced at the Toronto General Hospital foot clinic, which then became the first clinical site for the program.

In 1981, the Board of Regents of the 1944 Chiropody Act begrudgingly issued the first seven licenses to non-U.S.A graduates. It took Andrew 36 years to receive his license. When it arrived, he had been issued the number 007.

With characteristic humour at his perceived sleight, he made reference to receiving a James Bond license.

Just like James Bond, Andrew overcame insurmountable odds and succeeded in his mission. It took him 36 years to convince the government of Ontario to open a school. He was a fine gentleman, a great Canadian and is sadly missed.

Dr. Brian Johnson is a Board of Director of the Canadian Federation of Podiatric Medicine and a podiatrist practicing in New Brunswick and Prince Edward Island.

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| CFPM News |

History of Chiropody in Ontario “Mr. Andrew McCartney” By Dr. Brian Johnson



From customer satisfaction to employee motivation to customer satisfaction - what a tremendous cycle. Satisfied customers motivate employees. It’s a chain reaction of contagious enthusiasm.

You may have been to Webers Restaurant on Highway 11 near Orillia, Ontario. Mobs of people wait for their charbroiled burgers and fresh cut fries, which might seem like ordinary food, but it’s the service that is ‘extra-ordinary’. The staff has fun, singing and joking around, and maintain their drive to create happy customers. The laughter and applause from the customers is spontaneous positive feedback that inspires the workers to keep

working to make customers happy. Good customer service has a compound effect; thus the chain reaction is created, from customer satisfaction to employee motivation. The personal satisfaction that employees derive from delighting customers makes it almost impossible for them to be cynical or unmotivated about their workplace.

I am sure that many of you also have very satisfied customers. The key here is bridging the gap with customer feedback. Are your customers giving you feedback? Furthermore, are you allowing the feedback to reach the employees? The role of managers and business owners in this process is to develop ways to make positive feedback as motivational for employees as possible. These types of comments are harvested through surveys, online form submissions, inquiries and feedback from the general public.

You can spend a fortune bringing customers in the front door, only to have them exiting through the back door unsatisfied with their experience. Most businesses begin their existence with a strong and well-defined purpose of benefiting the customer in some way, but over time a variety of factors contribute to diluting that purpose. Factors include a concern for profitability and sales volume, ego, and office politics. The best way to increase your bottom line is to focus on the reason you got into business in the first place - which was hopefully to serve a customer need.

Empower your staff to delight their customers and allow your staff to reap the glory of customer delight by cycling feedback to them. This is a continuous, time-released motivator which creates a win-win situation for all involved.

The difference between ordinary and extraordinary is that little ‘extra’.

Best wishes for extraordinary customer service.

Penny Tremblay, ACG, CL is a the Director of Education for the Tremblay Leadership Center located in North Bay, Ontario offering professional development, communication and leadership training to assist organizations and individuals achieve their goals. Visit www.PennyTremblay.com to learn more.

CONTAGIOUS ENTHUSIASMBy Penny Tremblay, ACG, CL Headline Speaker at the upcoming CFPM 10th Annual Clinical Conference in London, Ontario on November 6 & 7, 2009

What is Customer Service?

Customer service is a companyÕ s ability to supply their customersÕ wants and needs.

Excellent customer service (is) the ability of a company to constantly and consistently exceed the customersÕ expectations.

Accepting this definition means expanding our thinking about customer service; if weÕ re going to consistently exceed customersÕ expectations, we have to recognize that every aspect of our business has an impact on customer service.

Improving customer service involves making a commitment to learning what our customersÕ needs and wants are, and developing action plans that implement customer friendly processes.


www.michener.ca/ceregister today!

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pharmacology for chiropodists and podiatrists

nurture your career

The Michener Institute is pleased to offer you this opportunity to gain new knowledge and refresh your skills in clinical pharmacology.

This online course, Pharmacology for Chiropodists (Course Code: CH802), consists of three Modules: Module 1 - Introduction to Pharmacology; Module 2 - Pain Management and Analgesic Agents; and Module 3 - Antibiotics.

You will be introduced to the general principles of pharmacology, with emphasis on pharmacokinetic principles, pharmacodynamic principles, receptor pharmacology and the quantification of drug action. Clinical pharmacology and molecular pharmacology of non-steroidal anti-inflammatory agents (NSAIDs) and antibiotics will also be covered.

A short clinical practicum consisting of a period of supervised practice with respect to pharmacological interventions is required.

B e S t e x P e r I e N C e • B e S t e D u C A t I o N

N E W P R O F E S S I O N A L E D U C A T I O N C O U R S E I N

CFPM FEATURED IN BEST HEALTH MAGAZINE SUMMER 2009Stephen Hartman, CEO of the Canadian Federation of Podiatric Medicine contributed to the article “Happy Summer Feet” featured in the summer 2009 issue of Best Health Magazine. The article featured products to use to keep your feet in the best shape for the summer.

Best Health is a magazine from renowned publisher Reader’s Digest that brings an inspiring voice to today’s contemporary Canadians. Please see www.besthealthmag.ca for details.

Ontario College of Family Physicians Conference

The CFPM will be in attendance as an exhibitor at the 47th Scientific Assembly

(ASA) for the Ontario College of Family Physicians in the fall of 2009.

The annual assembly gathers close to 1000 delegates including family physicians, residents, medical students and other healthcare professionals from all over Ontario.

This initiative is part of the ongoing commitment to represent our members and to educate healthcare professionals about the profession of chiropody and podiatry in Canada.


of the

CANADIAN FEDERATION OF PODIATRIC MEDICINEFriday, November 6, 2009

London Convention Centre, London, OntarioDinner, Awards, & Entertainment

6:30 PM to Late

CFPM OscarsNomination Categories1. Award of Distinction2. Community Involvement Award3. Best Website Award4. Student Mentor Award5. New Clinician Award

Celebrate and acknowledge exemplary CFPM members of chiropody and podiatry in Canada at the CFPM Oscars. Victor J. will MC the awards reception and keep you on the edge of your seat!

Blackwater DrawThis 5 piece band has been entertaining audiences and filling dance floors for the last 20 years. Prepare to dance the night away with music from Frank Sinatra to AC/DC and back again.

All registered delegates and exhibitors for the CFPM 10th Annual Clinical Conference receive a complimentary ticket to the event.

Business/Casual Attire

Guest tickets available for registered delegates. Call the CFPM at 1-888-706-4444.

Featuring: Victor J. Hanson, Impressionist Comedian

of the10 Year Celebration

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On August 12, 2009, The Honourable Leona Aglukkaq, Federal Minister of Health, appeared before the House of Commons Standing Committee on Health.

Ms. Aglukkag provided an update on activities taken to date by the Public Health Agency of Canada and Health Canada to address the challenges presented by the H1N1 flu virus outbreak. In this update, she indicated the federal government’s intention to purchase 50.4 million doses of the H1N1 vaccine from GlaxoSmithKline to cover the needs of Canadians. The vaccine doses are to be delivered by mid-November.

Dr. Brian Brodie, President of the Canadian Federation of Podiatric Medicine has been in correspondence with the Federal Minister of Health regarding this update.

Dr. Brodie indicated that while many members of the CFPM are in private practice, a number are employed by health regions, hospitals and other public institutions. He made her aware that some of the latter members have already been included in Pandemic Planning Management Schemes locally, particularly as they are permitted to administer injections.

He stated that other podiatry practitioners have indicated their willingness to be involved in H1N1 flu management, so that if mass vaccinations should become necessary, they could also play their part alongside their medical and nursing colleagues.

For further updates on the H1N1 virus, visit the Health Canada website at www.hc-sc.gc.ca.


CFPM Offers Federal Health Minister Assistance Administering vaccine

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PODIATRY AND THE INTERNATIONAL ASSOCIATION

FOR IDENTIFICATION CONFERENCE Tampa, Florida • 16th – 22nd August 2009

Five papers relating to forensic podiatry were presented to the prestigious International Association for Identification (IAI). IAI represents a number of forensic sciences and disciplines.

Papers were presented by Professor Vernon Wesley, three other UK podiatrists and your President, Dr. Brian Brodie. My paper was on the Differential Preservation of Feet in Running Shoes in Water, relating to the recent phenomenon of seven feet being washed up on the shoreline of British Columbia and Washington State over a period of sixteen months.

Forensic podiatry is now an established discipline within IAI. Canada is represented on IAI’s forensic podiatry committee, again through your President.


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Fashion.Our orthotics work for your patients and we work for you. OOLAB’s unparalleled turn around, customer service and technical support are geared toward making things easier for practitioners. Our focus is not only on our products but also on supporting your practice.

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| International News |


This year, the Delegate Assembly was held in Birmingham in the Midlands of England. Birmingham is the UK’s second biggest city, with a population of one million. From London, it is less than an hour and a half by high speed train from city centre to city centre.

This was my second year as SCP Overseas Members Delegate to the ADA. Although this year I did not raise a motion on behalf of the overseas members, I did participate in a number of debates covering a range of issues. Some of these have a familiar ring to them.

The Health Professions Council (HPC) is the regulating body for UK podiatrists. There is a continuing dissatisfaction with its procedures, particularly where these involve “grandfathering” previously unregistered practitioners. There were a number of issues relating to HPC. Although the National Health Service (NHS) commands a great deal of resources, there is a parallel private system with connections to the health insurance industry. Until recently, podiatry had not been promoted to private insurers, with the result that the health insurance industry was ignorant of podiatry’s function and range of treatments. I was able to make a contribution by relating to CFPM’s connections with the insurance industry.

Another interesting topic was the employment of single use instruments and the environmental results of this practice. A motion to alter the Society’s Articles of Association to reflect geographical distribution of the members was defeated. A motion asking the Society to consider moving towards American-style training was withdrawn.

There was considerable discussion about the title of the Society. Many delegates felt that the time had come to change the name to The Society of Podiatrists. Other delegates felt that the retention of both titles for the time being would help the transition which would come eventually.

The President of the American Podiatric Medical Association (APMA), Dr. Ronald Jensen, gave a short address, as did the President of the Federation Internationale de Podologues (FIP), Dr. Robert Chelin.

Altogether, it was a very interesting two days.


Society of Chiropodists and Podiatrists (UK) Annual Delegate Assembly 21-22 APRIL, 2009

By Dr. Brian Brodie, Ph.D., D.Pod.M.

Society of Chiropodists and Podiatrists Annual Delegate Assembly in action

Birmingham City Centre


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| International News |

All members of the CFPM are invited to join us in Amsterdam for the 20th FIP World Congress of Podiatry to be held at the RAI Exhibition and Convention Centre in Amsterdam, The Netherlands, May 13-15, 2010.

We would like you to enjoy our congress, the city of Amsterdam and The Netherlands in general. Amsterdam, the capitol of The Netherlands and one of Europe’s most exciting cities, offers a wealth of attractions to its visitors. The city boasts nearly eight hundred years of history. For centuries, Amsterdam has struggled against the water; nowadays water is a source of pleasure. You will feel right at home in the Dutch capital, where English has become a second language. You will find a rich cultural life with many theatres and museums, numerous restaurants, fine shopping areas and of course, a lively night life.

An FIP congress (Fedration Internationale des Podologues or the International Federation of Podiatrists) is held every three years in a different host country. We are planning an interesting and inspiring program for this 20th anniversary bringing together representatives from all areas of the globe. In addition to keynote speakers on different subjects, interesting case studies and research from all over the world, we would like to present several new elements:

• WORKSHOPS: Workshops will give you the opportunity to learn new techniques and practice these under the supervision of renowned specialists.

• A practical program on conservative instrumental treatment and silicones, in the honor of the late ROBERT VAN LITH, past-president of FIP and one of the most legendary podiatrists in Europe since the introduction of the profession.

• AWARDS for the most outstanding poster(s) and presentation(s).

For all details, registration, call for abstracts and information regarding the special social program please visit: www.fipworldcongress.org

Special offer: For those interested in education, there will be an opportunity to visit the Dutch Schools for Podiatry and learn about their program and facilities. The schools are based in Enschede (Saxion Hogescholen, founded in 2002), Eindhoven (Fontys Hogescholen, founded in 1982) and Amsterdam (Fontys Hogescholen, started September 2007). Please feel free to contact me personally if you have any interest in the schools, I would be happy to answer any questions. ([email protected]).

Dr. van Putten is an Associate Lecturer for the Podiatry School in Eindhoven, The Netherlands. She is Chairman of the organizing committee for the FIP World Congress.

Contact address: Secretariat FIP 2009P.O. Box 77, 3480 DB Harmelen, The Netherlands

P: +31 (0)88 0898101 * F: +31 (0)88 0898109 * E: [email protected]

Stichting FIP 2010 is registered with the Chamber of Commerce in Amsterdam under registration no. 34310684.

On the International Scene By Dr. Margreet van Putten, M.D.

NExT WORLD CONGRESS ON PODIATRY WILL BE HELD IN AMSTERDAM (THE NETHERLANDS) IN 2010


| CFPM News |

The Canadian Federation of Podiatric Medicine launched a “Back to School” campaign in September of 2009.

It is vital to remember the importance of good foot and ankle care, as well as, the role a chiropodist and podiatrist have in treating children’s feet.

The focus of the campaign was to inform parents of the importance of healthy feet and footwear for their children throughout the school year.

Tips on proper foot care and footwear were provided for the campaign.

The CFPM encouraged members to communicate with local school divisions to help inform both the teachers and parent’s the importance of foot care for their students/children.

Canadian Federation of Podiatric Medicine Launches “Back to School” Campaign




| Insurance Update |

CFPM Represents Profession of Chiropody/Podiatry at the CHCAA Orthotics Fraud/Abuse Workshop

The Canadian Federation of Podiatric Medicine participated in the “Multi-Perspective Approach to Orthotics” workshop by the Canadian Health Care Anti-fraud Association in May of 2009.

Stephen Hartman, CFPM CEO, was the only representative from the profession of chiropody and podiatry that participated in both the morning and afternoon sessions of the workshop.

The workshop offered multiple perspectives from key stakeholders including orthotic providers and manufactures, other health professions and insurance industry decision makers.

Throughout the day there were discussions about orthotics, orthopaedic footwear and the abuse and fraud surrounding these products in the insurance industry.

In the morning session, decisions were made in particular to the importance of orthotics and orthopaedic footwear. At the conclusion of the meeting, Mr. Andrew Springer, President of the Ontario Society of Chiropodists, sat on a panel

of orthotic providers and gave a 15 minute lecture stressing the wide geographical distribution of chiropodists throughout the province of Ontario and our role in providing and dispensing orthotics.

As a result of this session, the CFPM set up follow up meetings to work together with insurance industry providers and provide further education of the profession of chiropody and podiatry in Canada.

CFPM ATTENDS CANADIAN LIFE AND HEALTH CLAIMS CONFERENCE

L to R: Brian Cragg, Peter Guy, Stephen Hartman

Irene Klatt, Vice President of CLHIA, Stephen Hartman, CEO of CFPM

Stephen Hartman presenting gift to winner of door prize

The Extended Health Committee attended the Canadian Life and Health Claims Conference on May 5 to 7, 2009 in Whistler, British Columbia. Brian Cragg, Peter Guy and Stephen Hartman represented the members of the CFPM. They continue to develop integral relationships with the insurance community and educate them about the profession of chiropody and podiatry in Canada.


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UpCOMing releAse DeCeMber 2009lower extremity biomechanics: Theory and practice (Volume 1)

Editors: Stephen F. Albert DPM, CPed Publisher: BiPedMed, Denver, USASarah A. Curran PhD, BSc (Hons) Publication date: December, 2009

Price: $84.00

“Walking is a man’s best medicine”

Like many professions, podiatric medicine is changing to meet the demands of clinical practice in the 21st century. Understanding lower extremity function and its contribution to normal gait and posture plays a key role within the field of podiatric medicine. Lower Extremity Biomechanics: Theory and Practice has been designed to acknowledge the contributions of Dr. Merton Root, DPM and to emphasize emerging concepts.

It will stimulate thought and inquiry and addresses alternative approaches to understanding lower extremity biomechanics. These include the Tensegrity and Mathematical (geometric) models, as well as the role of robotic and prosthetic gait theories.

One of the major goals of Albert and Curran is to ensure Volumes 1 and 2 provide an intimate relationship between clinical and theoretical practice. The editors are joined by a renowned group of authors who also share a vision of integrated theory into practice, as well as a passion for scholarship.

It has been many decades since the practitioners of lower extremity biomechanics have had a textbook that explores misconceptions, up-to-date thoughts and stimulates discussion of alternatives beyond the subtalar joint neutral theory of Root. No other book before has reviewed such state-of-the-art biomechanics and provided a clear guide to its rather scattered literature. The book provides a testament of where we have come from, where we are now and what the future of biomechanical theories may bring.

SECTION 1: FUNDAMENTAL CONCEPTSChapter 1 Physics, Functional Anatomy & Biomechanical Principals of Gait – Roy Lidtke

Chapter 2 The Biomechanical Exam - Beth Jarrett

Chapter 3 Bipedal Evolution, the Gait Cycle and Instrumented Analysis - Stephen F. Albert, Sarah A. Curran

SECTION 2: THEORETICAL CONCEPTSChapter 4A Theoretical Overview - Stephen F. Albert, Sarah A. Curran

Chapter 5 Root Theory P ast a nd Present – Daryl Phillips

Chapter 6 Tissue Stress and Subtalar Joint Axis Theory - Eric Fuller, Kevin A. Kirby

Chapter 7 Classification and Treatment of Congenital Sagittal Plane Foot Deformity Ken A. Whitney

Chapter 8 Sagittal Plane Facilitation of Motion Theory and Associated Pathologies – Sarah A. Curran


CFPM Membership has its Privileges Be a part of the future…

The CFPM was initiated in 1999 to represent members of the profession across the country. Our goal is unification of the profession and representation of all chiropodists and podiatrists in Canada. We believe this would increase the profile of our profession both nationally and internationally. The CFPM strives to work towards national unity in the areas of education and qualifications.

Some of the benefits of membership include: • FOOT HEALTH MONTH INITATIVES

In 2009, Foot Heath Month was for the month of May. During the month the Canadian Federation of Podiatric Medicine (CFPM) encouraged their members to promote healthy feet in their communities through press releases, presentations and in clinic educational handouts and quizzes for their patients. The CFPM designed a sore feet sticker that was distributed by members in their communities. It was used to inform the public that they do not have to suffer with sore feet and to visit a chiropodist or podiatrist in their community.

• PrOFESSIONAL LIAbILITy INSurANCESpecial rates negotiated for CFPM members only Call 1-888-706-4444 for more information!

• CFPM OFFICE MANAgEMENT SOFTwArE

The Office Management System was originally developed in 2002, for the Canadian Federation of Podiatric Medicine (CFPM). This system assists in managing all day to day clinic operations. CFPM Office Management System 2009 was released in January 2009. The new version improves the existing features and includes many new ones.

The program is an extensive patient management and scheduling system and is available to the CFPM members at a reduced rate of $699.00.

To see a demonstration of the software please go to www.competitive-edge.on.ca and go to products, then CFPM software.

If you have any questions, please contact the CFPM at 1-888-706-4444.

This is your opportunity to contribute to positive changes in your profession. Definitely a step in the right direction!

vISIT THE CFPM WWW.PODIATRYINFOCANADA.CA OR CALL 1-888-706-4444 FOR YOUR APPLICATON TODAY!

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ay is

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Provincial Chiropody and Podiatry Associations in Canada

Across Canada, there are provincial chiropody and podiatry associations. The associations vary from province to province. Each organization operates as an individual entity, have their own mandate and by-laws and they represent the profession within their province.

PRINCE EDWARD ISLANDPrince Edward Island Podiatry Association Charlottetown, PEI Contact: 902-569-8637

Prince Edward Island Podiatry Association represents podiatrists practicing in the province. At their Annual General Meeting in August of 2009, a resolution was made and adopted, that the association now requires CME credits in order for members to maintain their registration.

NOvA SCOTIA Nova Scotia Podiatry Association (NSPA) Halifax, NS www.podiatryns.com

The Nova Scotia Podiatry Association (NSPA) is to promote and advance the profession of podiatric medicine, to establish protocols for the continuous improvement in the quality of the patient experience and to advance the competency of their members and the care of their patients in Nova Scotia.

NEW BRUNSWICKNew Brunswick Podiatry Association (NBPA) St. George, NB www.podiatrynb.org

The New Brunswick Podiatry Association (NBPA) mandate is to govern the profession of podiatry in New Brunswick. At their Annual General Meeting in May of 2009, a new by-law was passed requiring members to submit CME credits in order to maintain their licenses.

NEWFOUNDLAND No information at this time

QUEBECOrdre des podiatres du Quebec Montreal, QC www.ordredespodiatres.qc.ca

The Ordre des podiatres du Quebec association serves as the governing body for podiatrists practicing in Quebec.

ONTARIO Ontario Society of Chiropodists (OSC) Mississauga, ON www.ontariochiropodist.com

The Ontario Society of Chiropodists (OSC) represents chiropodists in the province of Ontario. The OSC has recently endorsed guidelines for its members in negotiating agreements for involvement in Family Health Teams.

Ontario Podiatric Medical Association Toronto, ON www.opma.ca

The Ontario Podiatric Medical Association represents podiatrists in Ontario who have a Doctor of Podiatric Medicine (DPM) degree.

MANITOBA Manitoba Podiatry Association (MPA) Winnipeg, MB [email protected]

The Manitoba Podiatry Association currently has 19 members. They primarily function to support practitioners within the province providing recertification and continuing education courses. They act as a liaison with extended health and provincial employment and income assistance. The four members of the executive are available by email.

SASKATCHEWANThere is currently no information about the Saskatchewan Podiatry Association at this time. For information on podiatry in this province, visit Saskatchewan College of Podiatrists at www.scop.ca.

ALBERTA Alberta Podiatry Association www.albertapodiatry.com

The Alberta Podiatry Association serves as the governing body for podiatrists who have a Doctor of Podiatric Medicine (DPM) degree.

BRITISH COLUMBIA British Columbia Association of Podiatrists (BCAP) Vancouver, BC www.foothealth.ca

The British Columbia Association of Podiatrists (BCAP) is the governing body podiatrists or foot doctors in the province.


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SNUFF OUT DOUBT WITH vERBAL AGREEMENTIn an atmosphere of doubt, fear, or uncertainty, patients have a natural tendency to disbelieve what you say. To overcome that doubt, you must draw your patients into verbal agreement with your statement; once they say it, they will begin to believe it.

Use the following phrases to encourage verbal agreement:• “Doesn’t it?” • “Isn’t that right?” • “Wasn’t it?” • “Couldn’t you?” • “Wouldn’t we?” • “Aren’t you?” • “Haven’t they?” • “Shouldn’t it?” • “Don’t you agree?” • “Didn’t it?”

Caution: Listen to the person’s voice tone and pay attention to body language as well. Words are the first part of persuasion, but you may hear and see that the person still has some doubt to overcome. If you can lead the person to verbally agree—without bullying or forcing—you will find it easier to persuade him or her.

Source: Adapted from Closing Strong: The Super Sales Handbook, Myers Barnes, MBA Publishing via Communication Brieifngs

CARRY CONvERSATIONAL LOAD WITH EASEHow good are you at casual conversation? The following tactics will show you how to master the art:

• Don’t tell all that you know. Tell it all and you risk tiring your listeners. If they are interested, they will ask you for more details.

• Spice it up. Use body language to gain and hold listeners’ interest.

• Keep an even keel. Don’t raise your voice to gain attention. Many listeners will unconsciously move away.

• Seek feedback. Ask a close friend if your voice seems shrill, harsh, too soft or too loud. Awareness of those vocal faults lets you correct them.

• Skip the slang. Listeners may not understand or appreciate slang and clichés. Worse, using them conveys the impression that your vocabulary is limited.

Source: Adapted from “Handling Communication Problems,” W.H.Weiss via Communication Breifings

LIFT SPIRITS

Make one simple change today that has the power to boost morale throughout your practice: Start telling your employees that you appreciate them. Employees who receive positive comments at work have higher morale and job satisfaction. Simply tell them: “You made a difference,” “Great job” or “I really appreciated your help with …”

Suggestion: On your way home from work each day, think about the people you came in contact with. Did you show each—or any—of them the appreciation and positive support you should have? If not, plan to do so tomorrow.

Source: Adapted from “Pep Up Your Staff With Morale-Boosting Tips,” Joel Zeff, Joel Zeff Creative via Communication Briefings

USE TRUST TO MOTIvATE YOUR STAFF

Stephen Covey wrote in “The Seven Habits of Highly Motivated People” that trust is the highest form of human motivation. People respond when they know that you believe that they are the absolute best person for the job and that you trust them to get the job done right and on time.

This trust doesn’t preclude the fact that you need to train and inspect work until they rise to the level of that trust, but nothing will motivate people more than to simply know that you believe in them.

Source: Rem Jackson, CEO of Top Practices. For information on the American Academy of Podiatric Practice Administration www.aappm.org.

PracticeÊ ManagementÊ TipsPATIENT MANAGEMENT

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Interested In research?

DO YOU HAvE A RESEARCH PAPER TO SHARE WITH YOUR COLLEAGUES?

Thinking about presenting….The Canadian Federation of Podiatric Medicine (CFPM) invites you to submit an abstract that describes a project, a study or your experiences with podiatry or a related field.

We ask you to provide a detailed description in your abstract. The abstract can be from 250 to 500 words.

The results will be considered for a lecture or workshop to be presented at upcoming CFPM conferences and seminars.

Please submit your abstract by email to [email protected].

If you have any questions, please call the CFPM at 1-888-706-4444.

Interested in learning more about research or submitting your own paper….

Journal of Foot and Ankle Research ( JFAR), the official journal of the Australian Podiatry Council and the Society of Chiropodists and Podiatrists (UK), encompasses all aspects of policy, organization, delivery and clinical practice related to the assessment, diagnosis, prevention and management of foot and ankle disorders.

If you are interested in submitting a manuscript or would like to review others research papers, see

www.jfootankleres.com.

CLASSIFIEDSCHIROPODIST WANTEDPart time Chiropodist wanted for a busy established clinic in Simcoe (Norfolk County), located approximately 40 minutes from Hamilton and Brantford.

A full patient list for 2 days weekly and possibly more work time available if suited. Applicants must be reliable, dependable and possess good clinical and communication skills. Applicants also must hold a valid license from The College of Chiropodists of Ontario and current valid liability insurance.

Please fax or email your resume and references to:

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Upcoming Conferences AS OF OCT. 1, 20092009October 1-4 San Diego, CA • Update 2009: Reconstructive Surgery

of the Foot & Ankle• www.podiatryinstitute.com

October 2-4 Atlanta, GA • Prescription Foot Orthotics

Laboratory Association• www.tekscan.com

October 8 Miami Shores, FL • Mini Seminar - Sports Medicine

Barry School of Podiatric Medicine• Contact www.barry.edu/podiatry/cme

October 9-11 Fall Church, VA • Mid-Atlantic Podiatry Conference • www.podiatryinstitute.com

October 14-17 Brisbane, Australia • 2009 Australian Conference of

Science and Medicine in Sport• “Be Active ‘09” • www.beactive09.com

October 17-24 Big Island, HI • 28th Annual Hawaii

Surgical Seminar• www.nwpodiatricfoundation.org

October 21-25 La Romana, Dominican Republic • Annual Kaplan-Clarke

Golf Tournament• Contact Ben Wallner

305-581-9200

October 22-24 Denver, CO • Colorado Podiatric

Medical Association • 2009 Annual Business Meeting

and Scientific Seminar• Contact www.colopma.org

October 22-25 San Antonio, TX • Clinical symposium on Advances in

Skin & Wound Care• www.tekscan.com

October 22-25 Dacatur, GA • The Podiatry Institute:

Forefoot Cadaver Course• Contact www.podiatryinstitute.com

October 23-24 Tulsa, OK • Oklahoma Podiatric Medical

Association• Fall Scientific Seminar • Contact [email protected]

October 23-25 Danvers, MA • APMA Region One Conference • www.podiatryinstitute.com

October 30 Foot Solutions, Marietta, GA • One Day Cram Session • Contact Tracy Strickland,

(886) 338-2597, ext. 206

November 5-8Sanibel Island, FL • Hallux Valgus and Related Forefoot

Surgery• www.podiatryinstitute.com

November 5-8 Los Angeles, CA • The Podiatry Institute Internal

Fixation Course: Basic Course• www.podiatryinstitute.com

November 6 & 7 London, ON • CFPM 10th Annual Clinical

Conference• www.podiatryinfocanada.ca

November 7-9 Orlando, FL • Gait & Foot Function Analysis

Seminar• www.tekscan.com

November 12 Miami Shores, FL • Mini Seminar – Topical Medicine • Barry School of Podiatric Medicine • Contact

www.barry.edu/podiatry/cme

November 12-15 Dacatur, GA • The Podiatry Institute: Forefoot • www.podiatryinstitute.com

November 18-20 Tempe, AZ • 6th Annual High Risk Diabetic Foot

VA Conference• www.desertfoot.org

November 18-21 Yucatan, MX • Yucatan Pediatric Seminar • Contact

www.nwpodiatricfoundation.org

November 19-22 Grapevine, TX • PFA Symposium Foot Health:

One Step at a Time• Contact www.pedorthics.org

November 21-22 TX • Podiatric Economic Stimulus 2009 • www.langerbiomechanics.com

December 3-6 Dacatur, GA • The Podiatry Institute: Rearfoot

Cadaver Course• www.podiatryinstitute.com

December 5-14 Institute of Biomechanics, Elwood, IN • Level 2 Pedorthic Pre-Certification • Contact [email protected]

December 8-12 San Antonio, TX • 6th Annual International External

Fixation Symposium• http://cme.uthscsa.edu/index.asp


Fixation Symposium• http://cme.uthscsa.edu/index.asp

2010January 7-10 Lauderdale, FL • Million Dollar Summit • www.aappm.org

January 10-17Southern Caribbean Cruise • RCCL, The Adventure of the Seas • www.nwpodiatricfoundation.org

January 14-17 Nassau, Bahamas • Superbones 2010 Conference • Call 800-966-9056

January 15-19 Institute of Biomechanics, Elwood, IN • Advanced Functional

Foot Orthosis • Contact [email protected]

January 20-24 Orlando, FL • FPMA SAM Meeting • www.aappm.org

January 22-24 Dallas, TX • TPMA & Dallas County

Winter Conference• Contact www.txpma.org

January 22-23 Chicago, IL • 32nd Annual Mid-Winter Seminar • Dr. William M. Scholl College of

Podiatric Medicine• www.RosalindFranklin.edu

January 23-31 Institute of Biomechanics, Elwood, IN • Level 2 Pedorthic Pre-Certification • Contact [email protected]

January 29-31 New York, NY • 2010 New York Podiatric

Clinical Conference• www.nyspma.org

February 4-6 Park City, UT • Annual Ski Conference • www.podiatryinstitute.com

February 11-13 South Lake Tahoe, NV • Lake Tahoe Ski Seminar • www.nwpodiatricfoundation.org

February 18-21 Orlando, FL • Ohio College of Podiatric Medicine

Southeast Regional Seminar• www.ocpm.edu

February 22-26 Las Vegas, NV • American College of Foot & Ankle

Surgeons• 68th Annual Scientific Conference • www.acfas.org

March 4-7 Pittsburgh, PA • Midwinter Workshop • www.aappm.org

March 6-7 Chicago, IL • Improve Your Clinical Efficiency • www.RosalindFranklin.edu

March 10-13 New Orleans, LA • American Academy of Orthopaedic

Surgeons Annual Conference• www.aaos.org

March 13 New Orleans, LA • AOSSM 2010 Specialty Day • Contact www.sportsmed.org

March 20-22 Washington, DC • APMA House of Delegates • Contact www.apma.org

April 8-11 Atlanta, GA • Update 2010 • www.podiatryinstitute.com

April 29-May 2 Newport, RI • Podiatry Seminar • Co-sponsored by Rhode Island

Podiatric Medical Association• www.podiatryinstitute.com

April 30-May 1 Toronto, ON • OSC Annual Conference • www.ontariochiropodist.com

May 10-15 Leipzig, Germany • 13th World Congress • International Society for Prosthetics

& Orthotics• www.ispo.ws

May 13-15 Amsterdam, NL • FIP World Congress of Podiatry • Contact [email protected]

May 13-16 Scottsdale, AZ • Spring Practice

Management Workshop• www.aappm.org

May 13-15 Napa Valley, CA • Wine Country Podiatric Symposium• www.podiatryinstitute.com

June 2-5 Baltimore, MD • Annual Meeting American College

of Sports Medicine• www.acsm.org

June 4-6 Houston, TX • TPMA Annual Meeting • Contact www.txpma.org

June 18-19 Seattle, WA • Podiatry Seminar • www.nwpodiatricfoundation.org

June 24-27 Anaheim, CA • 2010 Western Podiatric

Medical Congress• www.thewestern.org

June 2010 Toronto, ON • CFPM Practice

Management Workshop• Call 1-888-706-4444

July 8-17 • Bermuda-Bahamas Summer

Cruise Seminar• RCCL “Explorer of the Seas” • www.nwpodiatricfoundation.org

July 11-17 Washington, DC • Annual IAI Educational Conference • Contact 501-425-5409 or register@

theiai.org

July 15-18 Seattle, WA • National APMA Annual Meeting • Contact www.apma.org

July 18-24Alaska • The Alaskan Practice

Management Cruise• www.aappm.org

July 22-25 Hilton Head, SC • Podiatry Seminar • Co-sponsored by South Carolina

Podiatric Medical Association • www.podiatryinstitute.com

September 23-25 Las Vegas, NV • Las Vegas 16th Annual Seminar • www.nwpodiatricfoundation.org

September 24-26 Frisco, TX • Southwest Foot & Ankle Conference• Contact www.txpma.org

August 6-8 Chicago, IL • 2010 AOSSM & AAOS Review Course

for Subspecialty Certification in Orthopaedic Sports Medicine

• Contact www.sportsmed.org

August 12-15 Pittsburgh, PA • Summer Boot Camp • www.aappm.org

September 30-October 3 Pittsburgh, PA • New Practitioner Practice

Management Workshop• www.aappm.org

October 17-23 Grand Hyatt Kauai Resort, Hawaii • 29th Annual Hawaii/Kauai Seminar • www.nwpodiatricfoundation.org

November 4-7 Ft. Lauderdale, FL • Fall Practice Management Workshop• www.aappm.org

November 12-13 Ottawa, ON • CFPM 11th Annual Clinical

Conference• Contact Call 1-888-706-4444


Fixation Symposium: “Excellence in Limb Preservation”

• http://cme.uthscsa.edu/index.asp

2011January 2011Location TBA • CFPM Winter Getaway Conference • Call 1-888-706-4444

July 7-10 San Diego, CA • AOSSM Annual Meeting • www.sportsmed.org

July 28-31 Boston, MA • National APMA Annual Meeting • Contact www.apma.org

August 2011 Regina, SK • CFPM Summer Vacation Seminar • Call 1-888-706-4444

November 2011 Location TBA • CFPM 12th Annual Clinical

Conference• Call 1-888-706-4444


Documents

The Journal of The Canadian Federation of Podiatric ... 09 Journal.pdf · The Journal of The Canadian Federation of Podiatric Medicine ... Olga Lalande – Barrie, ON ... deformity