THE GUIDETO

KEE

PIN

G E

VERY

ONE HAPPY

1

Over the years, we’ve seen pretty mucheverything that can go wrong, go wrong.

THE GUIDE

TO K

EEPI

NG

EV

ERYO

NE H

APPY

of the time the cause ishuman error.99%

How does this happen???

So we’ve put together this handy and funbooklet to help you avoid making criticalerrors.

We call it...

2

As soon as you receive your event details followthese two simple steps:

1. Read them!2. Reply confirming that you’ve received themand you’re all set for the event.

The faster you reply – the more workyou will get in the future!

3

Early is on time!

Our clients are expecting you at a certain time. If you aren’t there, they worry. Then we worry.

Set multiple alarms and be early at all times.

This applies to all things...Pickup. Setup. Event. Drop Off. Post Production. Dinner.

On time is late!Late can’t happen!

4

Don’t leave the sales desk or video equipment unattended for extended periods or too frequently.

You can’t sell things if you aren’t there and you can’tkeep your eyes on the gear either.

5

SUDOKU PUZZLE

Need a break already? Okay, okay!

6

ALWAYS

Shower.

Deodorize.

Sleep.

Repe

at.

7

Make sure order forms are filled outcompletely and legibly.

ORDERFORM

She wants...

pickles?

We wish we were psychic.That would be so cool... but we’re not!

8EE-Codes

You can find them on yourPre-Event Report.

They go on everything.

Especially order formsand invoices!

E16-011-05 E16-032-15 E16-105-06 E16-0401-04 E16-032-01 E16-157-08 E16-140-01

E16-001-04 E16-021-11 E16-135-06 E16-04E16-100-16 E16-121-02 E16-132-06 E16-

E16-146-05 E16-138-17 E16-065-06 E

E16-001-04 E16-021-11 E16-135-06 E16-143-03 E16-120-07 E16-005-06 E16

E16-100-14 E16-065-12 E16-135-06

E16-030-05 E16-021-11 E16-135-06 E16-040-12 E16-099-03

E16-003-04 E16-095-14 E16-089-08 E16-055-16 E16-083-03 E16 E16-001-04 E16-021-11 E16-135-06 E16-040-12 E16-099-01

E16-012-04 E16-021-11 E16-015-07 E16-040-12 E16-

9

Make notes regarding all changes to the program.If someone dances out of order let us know.

This ties back to the psychic part. EE16-030-05 E16-021-11 E16-135-06 E16-040-12 E16-099-03

Fill out your post event report COMPLETELY. It’s just ink and words.It won’t cost much.Just write out what happened.Then we’ll know.

Did we mention we’re not psychic?

10

11

12

If we borrowed your lawnmower and returned itcovered in grass or with missing blades would you

still invite us to your annual holiday party?

Please don’t damage our equipment.Treat it like it’s your own.

If something does break – please let us know.If you don’t tell us – we can’t fix it.

!!

@@

@?

? ?

Remember, who’s not psychic? Us. That’s right!

13

Pack up your kit the same way you received it.The cables didn’t come rolled up in a ball and there certainly weren’t any candy wrappers inthe luggage either.

Feel free to leave extra money in there though.

That’s okay.

14

Inappropriate Attire:

-Things with holes. -Things with writing on them. -Things without sleeves/legs. -Visible tattoos and facial piercings. -Things that could be considered aweapon.

At the sales desk?-A suit is preferred. -Business casual at the least.

Behind the camera?-“Show blacks” are ideal. (Think black or dark clothing) -Black slacks or jeans are fine. -Black shirts (with orwithout a collar)are great too.

905

Appropriate Attire:

DRESS APPROPRIATELY!

15

Sounds we want:

Tap shoes. Music. Applause.

Don’t talk while the camera is recording. Cameras have microphones. Microphones pick up sounds.

Sounds we don’t want:

Rustling papers.

Your chewing.

Your breakfast story.

16

Keep all dancers along with all of their body partsin the frame at all times.

Below is a well framed shot.

Their parents aren’t happy.Neither are we.

See that dancer on the left?

17

Get as close as you can to your subject.

See that dancer in the middle of the screen?

Below is a well framed shot.

Their parents aren’t happy either.

18

“Working” does not include:-Watching movies.-Listening to music.-Playing games.-Reading books.-Texting-Talking on the phone.

Please do that at home... or on your break...but not while you are working. That’s just plain old bad form!

19

Follow the setting guides that have been provided.

We spent a lot of time figuring it out for you.

After all our hard work, it will hurt our feelings ifyou don’t use them.

They have been tested and they work.

So why wouldn’t you use them!?!

20

Be professional and considerate to everyone atall times. That includes clients, customers, venuestaff, hotel staff, restaurant staff, and your fellow

DRC team members.

We believe in karma. Good karma rocks!

We’re so happy to haveyou as part of our teamand want you to enjoy

your experience with us.

Thank you so much forrepresenting us well!

DRCVideo.com VideoJudge.com DanceSNAPS.com DanceBUG.com

Stock Photo Cred

it: Freepik.com

support@drcvideo.com 1.877.669.0663

V-2-4-2016