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The Brenny Culture: Driven to Serve Mission: *To provide Grand Champion Customer Service Vision: *To deliver the essentials of life to the world Values:

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Page 1: The Brenny Culture: Driven to Serve Mission: *To provide Grand Champion Customer Service Vision: *To deliver the essentials of life to the world Values:
Page 2: The Brenny Culture: Driven to Serve Mission: *To provide Grand Champion Customer Service Vision: *To deliver the essentials of life to the world Values:

The Brenny Culture: Driven to Serve

The Brenny Culture: Driven to Serve

Mission: *To provide Grand Champion Customer Service

Vision: *To deliver the essentials of life to the world

Values: *Community- to fulfill our purpose to serve others *Team- honest character, champion attitude, solution

minded communicator, team commitment, personal accountability, results-oriented

“The Grand Champions of Customer Service”

Page 3: The Brenny Culture: Driven to Serve Mission: *To provide Grand Champion Customer Service Vision: *To deliver the essentials of life to the world Values:

About Brenny Transportation Inc.

About Brenny Transportation Inc.

• Founded in 1996 by Joyce and Todd Brenny

• Community Involvement –

• Local and National Awards and Recognition

Donation of Transportation Services

Yearly Food, Coat and Toy Drives

Local Schools, Churches and Organizations

TIA Samaritan Award

Joyce Brenny – Most Influential Woman – Women in Trucking

MN Governor Business Gives Award – 2008-2013

WBENC – National Certified Woman Owned Business – 51% -Joyce Brenny

DBE Certification Top 100 Workplaces – Star Tribune

Over 60 years of Transportation Experience!

Best 100 Companies – MN Business Magazine

Humanitarian Bowl-Boise, Idaho

Page 4: The Brenny Culture: Driven to Serve Mission: *To provide Grand Champion Customer Service Vision: *To deliver the essentials of life to the world Values:

What is an Asset Based 3PL?What is an Asset Based 3PL?

“One -

Definition: A firm that provides multiple logistics services for use by customers. Preferably, these services are integrated, or "bundled" together, by the provider. Among the services 3PLs provide are transportation, warehousing, cross-docking, inventory management, packaging, and freight forwarding

Brenny will manage your supply chain from door-to-door!

Stop -

Shop”

Asset Based means we also own our own trucks and trailers.

3PL Stands for - “Third Party Logistics”

Page 5: The Brenny Culture: Driven to Serve Mission: *To provide Grand Champion Customer Service Vision: *To deliver the essentials of life to the world Values:

Why Brenny?Why Brenny?

• Centrally Located

• Asset-based – We have trucks!

• Warehousing

Outstanding Safety Scores – Platinum Fleet Safety

Eco-Friendly fleet / EPA SmartWay Partner

40,000 Square-foot Warehouse

Cross-Docking Capabilities

Saint Joseph, MN Terminal and Warehouse

• Brokerage Access to over 10,000 contract carriers

Gold-Book Broker, TIA CTB, Diamond Status

Extensive background and safety checks

• Freight Auditing-Contracted Rates

save our customers and average of 5% over market rates.

Fully licensed, bonded and insured

Page 6: The Brenny Culture: Driven to Serve Mission: *To provide Grand Champion Customer Service Vision: *To deliver the essentials of life to the world Values:

What Brenny’s Customers say…What Brenny’s Customers say…

• Grand Champion Customer Service

• Trained Professionals with Vast Knowledge of the Trucking Industry and Your Industry

• State-of-the-art Software

"We are pleased with the outstanding customer service Brenny has provided, through their willingness to always look for opportunities to improve and the relationships they have established with our customers. We have experienced 100% on-time delivery, zero customer complaints in regards to drivers and 99.1% successful shipments without a claim."--- Steve Konop, Cold Spring Granite "There is no way that I can express the level of Quality and Performance...I have heard nothing but compliments about the drivers and the willingness they show to make the Customer happy. They show and treat their Customers with the highest respect. It's my pleasure to recommend Brenny Transportation, Inc. to our customers or vendors."--- Art Bowles, Wiman Corp.

“We are spoiled with Brenny. We had to use a different carrier per a customer request…WHAT A NIGHTMARE!” – Annie Legatt, Dezurik

Page 7: The Brenny Culture: Driven to Serve Mission: *To provide Grand Champion Customer Service Vision: *To deliver the essentials of life to the world Values:

• Created in 2013 to Honor our valued Brenny Customers.• Awarded Quarterly• Each Recipient has chosen to contribute their award to a local

charity of their choice. • “Acme-Ochs Brick and Stone is honored to be recognized by Brenny

Transportation as one of their Grand Champion Customers. Over our long partnership, we have come to accept as a given Brenny’s dedication and commitment to outstanding customer services in all aspects of their business and they never disappoint. Our donation to charity is just one of many ways that lets us say thank you for their efforts.”..Eric Fritz Acme-Ochs Brick and Stone

Grand Champion Customer Award

Grand Champion Customer Award

When you Ship with Brenny…

You Help us help your community!

Page 8: The Brenny Culture: Driven to Serve Mission: *To provide Grand Champion Customer Service Vision: *To deliver the essentials of life to the world Values:

We Tailor Our Services to YOUR Needs

We Tailor Our Services to YOUR Needs

• Slow Progression

• Off-site or On-site Capabilities

•Rapid Integration

Page 9: The Brenny Culture: Driven to Serve Mission: *To provide Grand Champion Customer Service Vision: *To deliver the essentials of life to the world Values:

How will Brenny Help YOU?How will Brenny Help YOU?

• Increase Profits: •How? Proven that Contracted Rates save an average of 5% over Market Rates

• Increase Productivity•How? Your Time is spent on “Your Business”, not trucking. • Increased focus on what made you successful!

• We Help you get back to your business!

Page 10: The Brenny Culture: Driven to Serve Mission: *To provide Grand Champion Customer Service Vision: *To deliver the essentials of life to the world Values:

Increase ProfitsIncrease Profits

• One Freight Bill

• Cut Costs Hiring Brenny as your 3PL is like having your own team member… without the expense and HR nightmares!

Pay one transportation provider per month

Page 11: The Brenny Culture: Driven to Serve Mission: *To provide Grand Champion Customer Service Vision: *To deliver the essentials of life to the world Values:

Increase ProductivityIncrease Productivity

• Vendor/Customer Coordination

• One Point of Contact

• 24/7 Availability

Ensure product ships and delivers on time

Unmatched Communication

Office Hours – 7:00am-4:30pm Monday-Thursday, 7:00am-4:00pm Fridays

After hours assigned team members

Fully-trained customer service professional that provides service beyond expectations

Page 12: The Brenny Culture: Driven to Serve Mission: *To provide Grand Champion Customer Service Vision: *To deliver the essentials of life to the world Values:

Hassle FreeHassle Free

• Peace of Mind

• One Phone Call or Email away

• Our Door is Always Open• We are family owned

Tracking

Timely Updates

You are not just a number. Brenny customers are treated like family! Some companies say they care, Brenny proves that we care! When you succeed, we succeed!

99.8% Liability claim free since being founded in 1996

Page 13: The Brenny Culture: Driven to Serve Mission: *To provide Grand Champion Customer Service Vision: *To deliver the essentials of life to the world Values: