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Defining Branded Content for the Digital Age Developing a clearer understanding of a ‘new’ key marketing concept

The Branded Content 2.0 Project › wp-content › uploads › 2013 › 10 › BCMA-Oxford-… · “The future of the marketing department is half marketing, and ... Branded Entertainment

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Page 1: The Branded Content 2.0 Project › wp-content › uploads › 2013 › 10 › BCMA-Oxford-… · “The future of the marketing department is half marketing, and ... Branded Entertainment

Defining Branded Content for the DigitalAgeDeveloping a clearer understanding of a ‘new’ key marketing concept

Page 2: The Branded Content 2.0 Project › wp-content › uploads › 2013 › 10 › BCMA-Oxford-… · “The future of the marketing department is half marketing, and ... Branded Entertainment

Overview

• Background

• Why does Branded Content matter?

• What is Branded Content?

• What are the Challenges?

• Key Learnings

• Background

• Why does Branded Content matter?

• What is Branded Content?

• What are the Challenges?

• Key Learnings

Page 3: The Branded Content 2.0 Project › wp-content › uploads › 2013 › 10 › BCMA-Oxford-… · “The future of the marketing department is half marketing, and ... Branded Entertainment

A Collaboration BetweenAcademia and Industry

Andrew Canter Bjoern AsmussenNicolette Michels

Andrew Butler

Stewart Thomson

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The Research Team’s Expertise

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Branded Content means different things to different people, which …

1. … causes confusion and misunderstanding

and

2. … hinders its progress as an important marketing concept

Background of the Study

Branded Content means different things to different people, which …

1. … causes confusion and misunderstanding

and

2. … hinders its progress as an important marketing concept

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“… the concept of brandedcontent is fundamentally flawed.”

David Martin, Forbes, 2011

“… there is a significant amountof confusion and controversy outthere around what content is, whatit does and how to use it.”

Robin Thornton, Shaman Marketing,2013

Quotes to back up the“Confusion” Point

“… there is a significant amountof confusion and controversy outthere around what content is, whatit does and how to use it.”

Robin Thornton, Shaman Marketing,2013

‘“Content” is such a broad andfuzzy term that it tends to makeany discussion of it broad andfuzzy as well”

Cindy Gallop, If We Ran The World,2013

“The term ‘content’ seems a bit ofa broad stroke owing to its multi-dimensional nature.”

Amar Trivedi, Social Media Strategist,2012

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Why is a Clearer Understanding ofBranded Content Needed?

• Digital media has revolutionised the Branded Content landscape

• Branded content emerges as a key marketing concept

• The confusion about the Branded Content concept has greatlyincreased

• Digital media has revolutionised the Branded Content landscape

• Branded content emerges as a key marketing concept

• The confusion about the Branded Content concept has greatlyincreased

Page 8: The Branded Content 2.0 Project › wp-content › uploads › 2013 › 10 › BCMA-Oxford-… · “The future of the marketing department is half marketing, and ... Branded Entertainment

“A BMW Motorcycle Story”by Bill Costello

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“A BMW Motorcycle Story”by Bill Costello

Page 10: The Branded Content 2.0 Project › wp-content › uploads › 2013 › 10 › BCMA-Oxford-… · “The future of the marketing department is half marketing, and ... Branded Entertainment

“A BMW Motorcycle Story”by Bill Costello

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Identify and understand the different conceptualisations people usewhen talking about Branded Content.

Develop a definition that helps clarify the concept for a broad rangeof stakeholders and establishes Branded Content as a keymarketing concept.

Purpose of the Study

Identify and understand the different conceptualisations people usewhen talking about Branded Content.

Develop a definition that helps clarify the concept for a broad rangeof stakeholders and establishes Branded Content as a keymarketing concept.

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“As advertisers increasingly look for ways to avoid being ‘turned off’,content can be defined as the stuff audiences choose to engage with

rather than being forced to experience through disruption orincentivisation …”

Ben Kerr, Creative Director, Drum, 2012

“Content, in all its shapes andforms, is core to everything wedo as Marketers.”Econsultancy, 2013

39% of digital marketingprofessionals nominated

Content Marketing as one oftheir top priorities in 2013.

Why does Branded Content matter?

“As advertisers increasingly look for ways to avoid being ‘turned off’,content can be defined as the stuff audiences choose to engage with

rather than being forced to experience through disruption orincentivisation …”

Ben Kerr, Creative Director, Drum, 2012

“The future of the marketingdepartment is half marketing, andhalf publishing.”Joe Pulizzi, Founder, Content MarketingInstitute, 2012

Marketingorganisationsneed to ‘think andact like mediacompanies.’

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Our Methodology: How did we do it?

Material analysed:• Industry/ practitioner publications (100+)• Academic literature: books and journals (30+)• Blogs (20+)• Case studies (10+)

Material analysed:• Industry/ practitioner publications (100+)• Academic literature: books and journals (30+)• Blogs (20+)• Case studies (10+)

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3. Integrated TMO Perspective

The 5 Key Perspectives onBranded Content

4. StakeholderPerspective1. Traditional TMO

Perspective2. Digital TMO

Perspective

5. All-encompassing Perspective

4. StakeholderPerspective1. Traditional TMO

Perspective2. Digital TMO

Perspective

Pre-Digital Age

Digital Age

1. Traditional TMO Perspective

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Different Perspectives of Branded Content

TraditionalPerspective

(Pre-Digital Age)

New Perspectives in theDigital Media Age

Perspective 1 Perspective 2 Perspective 3 Perspective 4

Traditional TMO Digital TMO Integrated TMO Stakeholder

Defining FeatureBranded Content is

CONTROLLED by the TMO(trade mark owner)

Branded Content isINITIATED by the TMO

(trade mark owner) digitally

Branded Content isINITIATED by the TMO

(trade mark owner) digitallyor non-digitally

Branded Content isINITIATED by the BRAND'S

STAKEHOLDER

Initiation TMO initiated TMO initiated TMO initiated Brand stakeholder initiated

Funding Usually TMO Usually TMO Usually TMO Various

TMO's Level of Controlover Content

HighHigh to low

(initiated UGC competitionversus tweet)

High to low(TV ad versus tweet) Virtually none

Intended to create positivebrand meanings and/ ormanifestations amongst

consumers

Intended to create positivebrand meanings and/ ormanifestations amongst

stakeholders

Intended to create positivebrand meanings and/ ormanifestations amongst

stakeholdersMain Objectives

Intended to create positivebrand meanings and/ ormanifestations amongst

consumers

Intended to create positivebrand meanings and/ ormanifestations amongst

stakeholders

Intended to create positivebrand meanings and/ ormanifestations amongst

stakeholders

Various

Intended to connect and/ orengage with consumers

Intended to connect and/ orengage with certain

stakeholders

Intended to connect and/ orengage with certain

stakeholdersVarious

Branded ContentStrategy to achieve theobjective

A) EntertainingB) InformativeC) Educational

A) EntertainingB) InformativeC) Educational

D) Serves a function

A) EntertainingB) InformativeC) Educational

D) Serves a function

Potentially no strategyinvolved

Push versus Pull Predominantely Push Predominantely Pull varies Predominantely Pull

Disruption versusEngagement

Predominantely Disruption PredominantelyEngagement Predominantely Engagement Predominantely

Engagement

Channel/ PlatformsTraditional/ non-digital

channels of communicationsuch as TV, Print and Radio

Digital channels/ platforms potentially across allchannels

Predominantly digitalchannels/ platforms

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The Integrated Trade Mark OwnerPerspective on Branded Content

Defining Feature Branded Content is INITIATED by the TMO (trade mark owner)digitally or non-digitally

TMO's Level ofControl over Content High to low (TV programme versus tweet)

Funding Usually TMO

Main ObjectivesIntended to create positive brand meanings and/or manifestations amongststakeholdersIntended to connect/engage with certain stakeholders

Main ObjectivesIntended to create positive brand meanings and/or manifestations amongststakeholdersIntended to connect/engage with certain stakeholders

Branded ContentStrategy to achievethe objective

A) EntertainingB) InformativeC) EducationalD) Serves a function

Push versus Pull Varies

Disruption versusEngagement Predominantly Engagement

Channel/ Platforms Potentially across all channels

Page 17: The Branded Content 2.0 Project › wp-content › uploads › 2013 › 10 › BCMA-Oxford-… · “The future of the marketing department is half marketing, and ... Branded Entertainment

“A Day Made of Glass” – a B2B example

Page 18: The Branded Content 2.0 Project › wp-content › uploads › 2013 › 10 › BCMA-Oxford-… · “The future of the marketing department is half marketing, and ... Branded Entertainment

“A Day Made of Glass” – a B2B example

Page 19: The Branded Content 2.0 Project › wp-content › uploads › 2013 › 10 › BCMA-Oxford-… · “The future of the marketing department is half marketing, and ... Branded Entertainment

Branded Content

ProductPlacement

BrandedEntertainment

Branded Content comes in manyDifferent Shapes and Forms

NativeAdvertising

Branded Content

SponsorshipAdvertiser

FundedProgramming

BrandLicensing

Etc.

Page 20: The Branded Content 2.0 Project › wp-content › uploads › 2013 › 10 › BCMA-Oxford-… · “The future of the marketing department is half marketing, and ... Branded Entertainment

Welcome to a World where any Consumercan become a Branded Content Creator

“Greatest BMW Ad In History Is Not By BMW”Abe Sauer, BrandChannel, 2011

“It is the greatest brand-building commercialof all time …”

Page 21: The Branded Content 2.0 Project › wp-content › uploads › 2013 › 10 › BCMA-Oxford-… · “The future of the marketing department is half marketing, and ... Branded Entertainment

Welcome to a World where any Consumercan become a Branded Content Creator

Page 22: The Branded Content 2.0 Project › wp-content › uploads › 2013 › 10 › BCMA-Oxford-… · “The future of the marketing department is half marketing, and ... Branded Entertainment

Welcome to a World where any Consumercan become a Branded Content Creator

Page 23: The Branded Content 2.0 Project › wp-content › uploads › 2013 › 10 › BCMA-Oxford-… · “The future of the marketing department is half marketing, and ... Branded Entertainment

Welcome to a World where any Consumercan become a Branded Content Creator

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The Challenge

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3. Integrated TMO Perspective

The Integrative TMO Perspective mighttherefore not be sufficient

1. Traditional TMOPerspective

2. Digital TMOPerspective

1. Traditional TMOPerspective

2. Digital TMOPerspective

Digital Age

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3. Integrated TMO Perspective

A Wider Integration Appears to beCrucial to Understand the BrandedContent Phenomenon as a Whole

4. StakeholderPerspective1. Traditional TMO

Perspective2. Digital TMO

Perspective

5. All-encompassing Perspective

4. StakeholderPerspective1. Traditional TMO

Perspective2. Digital TMO

Perspective

Digital Age

Page 27: The Branded Content 2.0 Project › wp-content › uploads › 2013 › 10 › BCMA-Oxford-… · “The future of the marketing department is half marketing, and ... Branded Entertainment

“Branded content is any contentthat can be associated with a

brand in the eye of the beholder.”

The new definition: Branded Content in theDigital Age

“Branded content is any contentthat can be associated with a

brand in the eye of the beholder.”

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1. DIFFERENTIATION: “The future of communications belongs to branded content. Noteasy, or cheap. But it is … effective at driving sustainable brand differentiation.” (EmilyTan, Campaign Asia-Pacific 2012)

2. IT’S A NEW WORLD: Everyone can now become a Branded Content creator anddistributor. (Marc Mathieu, Senior Vice-President of Marketing at Unilever, 2013)

3. GROWING CONSUMER POWER: Audiences are at least to some extent able to filtertraditional advertising out from their lives. (Michael Serazio, Assistant Professor ofCommunication, Fairfield University, 2011)

4. THE NEED FOR TRANSFORMATION: “In an era where every brand is a publisher and acontent creator, you have to have a point of view and a compelling voice. You have toknow how to tell a story” (Ann Handley, Chief Content Officer, MarketingProfs, 2013).

5. THE NEED TO GET ORGANISED: To be able to implement successfully your BrandedContent strategy you need resources, processes, structures and coherence across allchannels which is particularly challenging in an international or even global context

Key Learnings

1. DIFFERENTIATION: “The future of communications belongs to branded content. Noteasy, or cheap. But it is … effective at driving sustainable brand differentiation.” (EmilyTan, Campaign Asia-Pacific 2012)

2. IT’S A NEW WORLD: Everyone can now become a Branded Content creator anddistributor. (Marc Mathieu, Senior Vice-President of Marketing at Unilever, 2013)

3. GROWING CONSUMER POWER: Audiences are at least to some extent able to filtertraditional advertising out from their lives. (Michael Serazio, Assistant Professor ofCommunication, Fairfield University, 2011)

4. THE NEED FOR TRANSFORMATION: “In an era where every brand is a publisher and acontent creator, you have to have a point of view and a compelling voice. You have toknow how to tell a story” (Ann Handley, Chief Content Officer, MarketingProfs, 2013).

5. THE NEED TO GET ORGANISED: To be able to implement successfully your BrandedContent strategy you need resources, processes, structures and coherence across allchannels which is particularly challenging in an international or even global context

Page 29: The Branded Content 2.0 Project › wp-content › uploads › 2013 › 10 › BCMA-Oxford-… · “The future of the marketing department is half marketing, and ... Branded Entertainment

THANK YOU FOR YOUR ATTENTION

Andrew [email protected]

Bjoern Asmussenbjoern.asmussen@brookes

.ac.uk

Stewart [email protected]